Name: Brighton Serviced Apartments
Address: 408 Bay Street, Brighton, 3186, AU

2/10

Poor

30 Jul 2026

Heather

I had an old saggy spring fold out camp bed in the 2nd bedroom that was not fun. Microwave was so high we couldn't reach it. Generally dilapidated and nothing like the photos of a deluxe 4 star property.

4/10

Poor

11 Jul 2026

FIONA

If youre looking for something cheap and convenient

6/10

Pleasant

10 Jul 2026

Mark

The shower head was broken, have to hold it all through ya shower. Dogs are in other apartments and bark randomly night and day
Toaster, plates and utensils dirty

Self

2/10

Poor

12 Jun 2026

James-Dean

I have never done this kind of review before but it was so bad that I feel compelled.
Carpet heavily stained and ripped/frayed
Bed bases ripped and badly worn
Shower pressure almost non existent and hot water was barely warm with just hot tap on
Several lamps in room broken
Air con only worked on cold. No heat is not good in Melbourne in winter
Supposed to have washing machine and dryer. Only had wash.
Mattresses overhung the bed bases ripped making it uncomfortable
Thank god we didn’t need a cot as they are left exposed to the elements and rusted. Would never put a baby in one.
Glass on tables not secured and could easily slide off. Break hazard
Furniture badly run down and in desperate need of replacing or reupholstering.
Apartment was nowhere near close to what was pictured in adverts. Would rate less that 1 star if I could. Travel a lot for work and have stayed in country Motels and pubs that were far better than here. Beyond disappointed

Friends_and_family Family

2/10

Poor

17 Mar 2026

Glenn

The accommodation was atrocious

6/10

Pleasant

15 Mar 2026

Pauline

I hadd read some reviews and rang and spoke to a man on reception....he assured me that our room would be clean.
I must admit that it was reasonably clean but very tired.
Good points....clean white sheets, pillow cases and towels.
The bed was quite comfortable as were the pillows.
The kitchen was neat and tidy....we only used cups for a cup of tea.
Bad points.... the entrance and passage ways reeked of cigarette smoke.
Inside, the curtains in bedroom were hanging off and in lounge they weren't even hemmed.
The whole apartment needed painting and the shower was full of mould.
Also, toilet leaked.
A lot of work needs to be done to bring it up tp standard.

Partner

4/10

Poor

03 Mar 2026

Donna

Worse accommodation we have ever stayed in.
Property does not reflect pictures on line. Mould in bathroom,carpet stained and tattered, lounge worn through in patches, should be thrown to tip,rangehood inoperable, slide out section falls to floor when attempting to operate, massive holes through bedroom door, doona unusable due to excessive staining,
Luckily there is a Coles nearby where we were able to buy cleaning products to deep clean and disinfect complete unit, there was very limited cutlery,cups & plates but all were put through dishwasher before using, vanity falling apart, toilet clogging up.
The two good things, clean sheets & hot water

Partner

6/10

Pleasant

25 Feb 2026

rob

Courteous staff. Room served our purpose.

Partner

6/10

Pleasant

20 Feb 2026

BHAVIN

Room was having a bug and utensil were not very good.

Self

2/10

Poor

05 Feb 2026

Jodi

The rooms smelt horrible, stains on the carpet, not the four star deluxe room I was expecting.

6/10

Pleasant

07 Jan 2026

Michelle

Good location for where we needed to be. It also had the amenities that we required. The apartment we stayed in could do with new carpet and a good clean. Note the bathroom is in the main bedroom and there is no lift to the first floor, so bear these in mind. Close to transport and dining options.

Leisure Family

2/10

Poor

29 Dec 2025

Catherine

We are really disappointed with the room. The air conditioner filters have clearly not been cleaned in over 6 months, if not more, there’s no smoke detector which would be a violation against Australian standards, god knows what was on the ‘clean’ bathmat (luckily there was a spare one), the fan in the bathroom is really loud, the shower head does not stay up when you use it, carpet had clearly not been vacuumed between guests and not enough glasses (1 wine glass is ridiculous), remote control for TV does not work properly, the whole complex completely open to the public provides no security. A complete rip off, should update photos to reflect the sub standard quality standard qubwitourprovider

Friends_and_family Family

4/10

Poor

11 Dec 2025

David

Reception dirty, not enough towels in room, lamps/ lights not working, dishwasher full, shower rose broken, no teaspoons, no tea towels,

Friends_and_family Family

8/10

Excellent

30 Nov 2025

Max

Excellent location. Late check in was smooth. But the room was a bit unclean.

Leisure Family

2/10

Poor

16 Nov 2025

Simone

I did not stay at the property as the smell was horrible. Even though staff said they could not smell anything. This is not a nice place at all. I handed key back and didn't stay. Half refund. Never again

Friends

2/10

Poor

03 Nov 2025

Vicki

The apartment was in need of a good clean. There was a good inch of dust around the skirting boards and flaked vinyl below the bed head. No mattress protecter meant that it was just the sheet and the mattress.(did not feel very hygienic). After giving them our credit card details (new card) we were hacked a few days later and had to cancel our credit card.

4/10

Poor

04 Oct 2025

John

they need to do a lot of Maintenace. g
Guttering falling off. Rooms need a fresh coat of paint and carpets replaced. Oven dirty, still had old foil in the bottom.

Business_and_leisure Partner

8/10

Excellent

23 Sep 2025

Andrew

The location of the property is perfect and size of the room was great, but it really lacked beyond that especially in terms of cleanliness and maintenance. All of the plates, mugs and glasses were dirty, the phone was hanging off the wall, the walls scuffed with stains on the carpet, the bedroom window did not open and although having a washing machine in the room was a good addition there was no dryer and only a small old rusted clothes horse. I wasn't expecting it to be 5 stars, but surely being clean isn't too much to ask.

Business_and_leisure Friends

2/10

Poor

01 Sep 2025

Verified traveler

Don't ever stay here!

Would you stay in a room with blood stain on the carpet and they had to leave the windows open to try to rid of the urine smell as well as wet paint smell, I definitely did not! On checking in we noticed a few red flags....inaccurate description online pics are not what it seems, poor customer service (basically handed the keys and find the room yourself), scattered bags of rubbish left in foyer, apartment hallways and parking area, blood on carpet in lounge room and urine smell in bedroom. We walked into the apartment and looked at surroundings only to walk straight back out to reception to ask for refund. They offered another room but that too smelt mouldy. They contacted manger who refused refund, even Hotels.com tried to refund and yet still refused! Left me stranded as I then had to find an alternate accom nearby late in the evening. Should have taken photos but we were so disgusted.

Partner

8/10

Excellent

30 Aug 2025

Kerry

Our apartment was very comfortable, clean and reliable. Could not fault it.

Leisure Friends

8/10

Excellent

29 Aug 2025

Craig

Was good for the cost, only there for 1 night. Easy access to local shopping centre

Leisure Family

4/10

Poor

22 Aug 2025

Denis

The people living in the room next to me were broken into one night...their phone, wallet, unit keys and car keys were stolen...and their car was also stolen!!

4/10

Poor

19 Aug 2025

Anthony

Completely run down old joint. It was kind of clean but has an old ingrained dirtiness to it

Business Self

4/10

Poor

16 Aug 2025

Wendy

Last resort

I arrived to check in and was told that I had been sent a email saying the room was flooded, and they had transferred me to their sister motel in Highett. I did not have a car and had chosen this accommodation on the grounds that it was on the Sandringham line close to my friend’s place.

The room was not cheap, but convenient to my method of public transport so I had paid more than I normally would.

The sister motel was on the Frankston railway line, and although only 6km by car away from the Brighton Appartments, a long way for someone travelling by public transport.

I asked my brother ( who had a car) if we could swap accommodation for the night. He drove to the Buckingham in Highett, only to be told there was no room for me/ him!

After ringing the Brighton Apartments, they eventually provided a room for the night, and although I’d been promised a $1Au deal on the buffet breakfast by the Brighton Appts, my brother was told it would cost him $22.50!

Poor service, untimely notice, no due regard for potential transport issues
And costs.

Things promised by one source, not delivered by the replacement service organised.

Left a bad taste in one’s mouth.

Self

2/10

Poor

26 Jul 2025

Raf

The moved us to some other accomodation, but were not able to give us self catering like we wanted.

4/10

Poor

24 Jul 2025

Verified traveler

Not good

Not clean, dishwasher let water out, no wash cloth to hand wash dishes. Switch for oven looked dangerous with cracks and pushed into fitting when trying to turn on.

Business

2/10

Poor

21 Jul 2025

Charlene

This property smelt like mould, stains on carpet, mould in shower, water on floor near toilet with pieces of corn, curtains hanging of rails, kitchen cupboard doors hanging off hinges. Disgusting refused to stay

Leisure Partner

2/10

Poor

25 May 2025

Tony

The complex and room are run down. The room was smelly, dark and not properly cleaned...even food scraps/crumbs under the lounge cushions (see photos). Left a day early. Would not recommend it to anyone !!!

Leisure Self

2/10

Poor

17 May 2025

Chris

Pretty ordinary!
Noisy, dirty and difficult to locate, and very very poorly lit.
Incredibly disappointing, people screaming in the complex, room is aged and filthy.
Didn’t end up staying the night as felt incredibly unsafe, raised with property manager and he didn’t care as they already had our payment.
INCREDIBLY DISAPPOINTING!
DO NOT STAY HERE!
Price was comparable with surrounding properties so it certainly wasn’t a “budget” option!

Leisure Family_with_children

4/10

Poor

13 May 2025

Roldan

Not happy Jen!

Communication with the Manager was below par! Aircon was not working! Simple solution get it fixed! Apparently it cost money. The property as a whole needs regular maintenance. Cleanliness is poor all around property.

Partner

2/10

Poor

20 Mar 2025

Michael

This property is not fit to stay at. It was dirty, mould on the walls and the whole complex was dubious with unsavoury people around. Do not stay here.

Leisure Family

6/10

Pleasant

20 Mar 2025

Victoria

As you entered the property all you could smell was rubbish and there was a dirty nappy in the driveway

Leisure Partner

2/10

Poor

16 Feb 2025

Tania

Be warned. This place is grubby. Cob webs, grime and overall revolting. The dishes and cups in the kitchenette were not clean. So we decided to wash the cups, however when we pulled out the scourer that they'd provided, that was also filthy. The bed linen was clean but the bed was not comfortable and the pillows were lumpy. We had booked for 2 nights but left after 1.
The only good thing about this property is the location.

Leisure Partner

4/10

Poor

28 Jan 2025

Greg

I don't normally write reviews, but I make an exception in this case. We stayed for 2 nights. First night did not have a smoke alarm at all due to it being removed to replace the battery (fair enough), but then it was just not replaced! The floors and doors were filthy. Would not dare turn on the range hood when cooking dinner (after EVERY utensil was thoroughly washed twice!) for fear of the grease and dust mixture that was built up underneath falling into our food!! Paint peeling off the walls and ceiling. Some sticky substance (I presume food matter - I hope!) on the sofa AND ceiling. Don't even get me started on the mouldy bathroom!!! Yuk, will never stay there again. Absolutely disgusting! Do yourself a favour and find somewhere else that actually gives a crap about their paying guests.

Business_and_leisure Family

4/10

Poor

19 Jan 2025

Kaitlin

The property was unkempt with broken appliances at the entrance and the front fence crumbling. It is difficult to get in the driveway as it is so narrow, we were required to do a 3 point turn each time , which is dangerous as the road is busy. The apartment was very dirty. There were food splatters on the benches and table, dirty tissues under the couch and beds, and mould on the kitchen and bathroom ceiling. The washing machine and shower leaked profusely. Our room did not get serviced despite requesting it.

Leisure Family_with_children

6/10

Pleasant

14 Jan 2025

Kelly

Unfortunately this place was a bit dinghy. It was hot with only 1 small air-conditioner to cool a huge space and 2 bedrooms. Location was good though. Close to supermarkets and shops.

Leisure Family

6/10

Pleasant

21 Dec 2024

Deborah

Old and tired, confused communication, they tried to call me to see when I was coming but I had rung the day before and told them. Noisy neighbours. Decor far from great but it was clean and spacious. Not as good as the pictures

Business Self

10/10

Exceptional

28 Nov 2024

Harold

very good stay very helpful

2/10

Poor

22 Nov 2024

Michael

We had a two bedroom apartment with a kitchen. The stove didn't heat well, and the dishwasher didn't work. Bed mattresses were only fair, and doonas stained a bit. Chairs around the main table were quite stained, and living area aging carpet had some stains. Walls needed fresh painting and had some marks. The bathroom had some mould. And we spotted a mouse running round the main area on the last day!

2/10

Poor

18 Nov 2024

Antonio

DIRTIEST smallest rooms ever. Conned into paying for a 2nd room upgrade prior to inspection - was single bed in a closet size space. The finger prints on the TV, grease in the carpet, food lodged in the stove, mould in the tiles and furniture but the clincher was the cat poo in the shower. Was billed a 48 hour cancellation fee including for the $80 a night upgrade as we ran for our lives.

Leisure Partner

6/10

Pleasant

08 Nov 2024

JULIA

I was given a ground floor room which was much appreciated. Needed to climb onto a kitchen chair to reach a plate that I washed before using(they were a bit grubby) A chopping board would have been good. However a hassle free stay while my husband spent the night in Cabrini nearby.

Leisure Self

4/10

Poor

01 Nov 2024

Scott

Cupboards in the kitchen were filthy and so was all the glassware and cutlery.

Business_and_leisure

6/10

Pleasant

31 Oct 2024

Angie

Yhe bed s

6/10

Pleasant

19 Sep 2024

Verified traveler

Not great

Ok. Clean sheets and towels, uncomfortable bed, noisy neighbours, food smell throughout the complex. Ok for one night

Partner

6/10

Pleasant

13 Sep 2024

Josephine

Having stayed in serviced apartments before we have always had the bed made and rubbish taken out.

Leisure Partner

4/10

Poor

29 Jul 2024

Graham

Friendly and helpful staff. It is near supermarket, cafes, restaurants and transport especially the airport bus.
We had stayed here in early June and had enjoyed our stay, but were disappointed with 8 full rubbish bins on the property and dirty laundry outside our door for the 3 days we stayed. We will be not be staying here again.

Leisure Partner

6/10

Pleasant

14 Jul 2024

Teresa

We arrived at apx 12.30. I had called when I made the booking to request we could use the room from 12 o’clock. The room wasn’t ready. I explained we had a function to attend at 2 o’clock and had to get ready. We were give another room which I was grateful for. The room was definitely not clean. Bedside table had rubbish in it, the floor in the bathroom was dirty and the shower had mould and dirt on the floor. The carpet was stained as well. I did not expect this from the reviews I read. Disappointed!

Leisure Partner

6/10

Pleasant

26 Jun 2024

Edward

The property has become very tired and cannot justify its claimed 4 star rating. Substantial upgrading to services and facilities required.

Leisure Family

8/10

Excellent

20 Jun 2024

David

Good mid-range serviced apartment

Clean mid range apartment with wash machine freezer hob oven microwave dishwasher. Very convenient for Brighton shops & station. On busy junction so some traffic noise. No extractor in bathroom.

Partner

8/10

Excellent

11 Jun 2024

Paula

Good location for what we needed. The apartment had everything you needed. Just had a few little areas that were not as clean as I would have hoped.

Leisure Family

2/10

Poor

26 May 2024

Kat

The room looked like it had not been cleaned as it had empty bottles and cans, the door looked like it had been broken into and the tv etc didn't work. Dirty dishes in the dish washer. Looked like someone was already stahing there. Felt unsafe.

Leisure Partner

2/10

Poor

23 May 2024

JOHN

They cancelled my booking made 3 weeks prior after I had just flown in from Brisbane. Said it was plumbing issue.

Leisure Self

6/10

Pleasant

19 May 2024

Denise

Our booking was cancelled by the property as we were on our way to Melbourne because the room had been flooded. Unavoidable but extremely inconvenient.

Leisure

10/10

Exceptional

15 May 2024

Nevil

Clean and great value for money - will definitely use again

Leisure Self

2/10

Poor

12 May 2024

Scott

This property was in absolutely poor condition. The curtains were broken, the couch was broken and propped up against the wall to steady it and it was badly torn. It also looked as if it had been scratched by cats. The walls are marked, damaged and the bathroom door even had a huge hole in the back of it. The skirting board look like they have never ever been vacuumed or wiped. Extremely poor and lazy cleaning.
The dishwasher was full of dirty dishes that had not been washed and there was not a tea towel to use to wipe the cups etc. The soap in the bathroom was still there from the previous tenants and the clean very poor. There was also no hot water with the hot tap only providing luke warm water and that was without even using the cold water tap.
The carpet is so badly stained, as are the dining chairs that had paint stains all over them as well.
The bed head is also so old that the vinyl was peeling off. To top all of this off the putrid smell in the apartment was very overwhelming.
Considering the great location and close proximity to Bay Street and all of its great amenities, we would definitely not recommend staying there.

Leisure Partner

6/10

Pleasant

11 May 2024

Ashlee

The bathroom was mouldy and it had a very warm out feeling. It has free parking though which was convenient

Business Family

2/10

Poor

11 May 2024

Casey

We left to stay in a different hotel. We are not fussy people but our room smelt strongly of cigarette smoke which would trigger my husbands asthma. To make matters worse we only received a partial refund even though we booked a non smoking room. I do not recommend staying here.

Leisure Family

4/10

Poor

17 Apr 2024

Verified traveler

Avoid

The photos of this property do not reflect the condition. There are holes in the walls, and large stains circular stains on the carpet. Also the cleanliness of the apartment is not maintained - black mould all through the shower we cleaned and unwashed bathroom floors. There was also a glowing patch on the ceiling above the bed.

The last point is that we arrived early and was told the room wasnt ready yet, however the receptionist handed over the key and said we could access anytime after 2pm. My girlfriend arrived at approximately 2.30pm and was on a work call when the receptionist let himself into the room, saw her and then promptly left without saying anything.

Partner

8/10

Excellent

05 Apr 2024

Tina

The Manager was very helpful and kind

8/10

Excellent

02 Apr 2024

Justin

Great location

Leisure Self

6/10

Pleasant

30 Mar 2024

Joanne

The one-bed apartment I had was a good size, but it was very tired and quite sparsely furnished. The crockery in the kitchen was not clean so I had to put it all through the dishwasher before I used it (no cutlery holder in it). There were about 10 forks but very few knives or spoons. The cereal bowls were too small.
I notified reception about bin liners being too small and no laundry powder and they did supply these, but I also mentioned half the lightbulbs in the lounge didn't work and the Fox cable channels weren't available and they did nothing about these issues.
I was staying for 2 weeks so I thought they could have addressed these things or at least come back to me and explained any problems. It wasn't up to me to chase.
There were notices in the room that sheets and towels would be replaced every 3 days - this didn't happen during the whole 2 weeks.
I felt that I paid a lot for this stay and I was very disappointed with the standard of care.
The apartment itself was in a good location for transport and it was good to have parking.

Leisure Self

10/10

Exceptional

17 Mar 2024

Stephen

Good enough for what we required

Partner

8/10

Excellent

15 Mar 2024

Robert

Excellent position. Close to shops and transport. Well equipped unit.

Leisure

2/10

Poor

10 Mar 2024

William

Very poor, filthy dirty, blocked sink, hole in bathroom door, sheets covering lounge and doona to hide the filth, squeaky floor, would not recommend. The manager is free to call and receive further feedback. By far the worst I’ve ever stayed in.

Leisure Partner

8/10

Excellent

09 Mar 2024

Daniel

Convenient location. Older building and older furniture but comfortable none the less.

Leisure Partner

10/10

Exceptional

09 Mar 2024

Olivia

Friendly stuff and close to shops when walking

Leisure Partner

8/10

Excellent

08 Mar 2024

Louis

Good location, friendly staff, easy parking and close to public transport. Close to a good selection of restaurants. The apartment is equipped with basic essentials for cooking a meal.

4/10

Poor

04 Mar 2024

Verified traveler

Don't Bother

Accommodation was poor overall. The whole place was dirty, from carpark to interiors. Our apartment not like the photos; very old, dirty and stained carpets, blinds didn't work, shower and tiles mouldy, needs repainting. Bed was clean, but hard. Very disappointed.

Partner

6/10

Pleasant

21 Feb 2024

Richard

Apartment was smelly with considerable early morning 5am traffic noise from nearby Nepean Hwy. I won’t stay again.

Business_and_leisure Self

6/10

Pleasant

11 Feb 2024

MaryEllen

The property is old and needs renovation
There was an issue getting my key as the lock box didnt work

Business Self

4/10

Poor

23 Jan 2024

Keith

The room was dirty, the carpet was dirty, the lounge had animal fur and god knows what other marks on it, the bathroom was not clean and the roof was moldy, the cutlery was not clean i had to wash it before we could use it, definitely would not ever consider staying here again very disappointed considering the good reviews

Business_and_leisure Partner

2/10

Poor

19 Dec 2023

Sonia S

The photos about this place must be very old. I have photo evidence of how filthy and run down the place is. I can't believe we were charged so much money for the condition of the place. I would never stay there again. The carpets were filthy, there was a hole in one of the bedroom's wall, we couldn't open the master bedroom's window because the handle was broken, there were 2 forks for the 4 of us, there was a hole in the lounge's curtains, the mattresses were uncomfortable, the place looks onto the Nepean Highway, so it is noisy... and the list goes on and on

Leisure Family

6/10

Pleasant

12 Dec 2023

Alison

The property was very tired and in need of a complete renovation. Carpet was threadbare, there was a hole in the wall, wall painting was half finished and the door frame had been pulled away from the wall - looks like someone had tried to force it open. There was a lot of noise with guests arriving / departing in the middle of the night. Impossible to sit on the balcony as people below were smoking in the door way.

Business_and_leisure Family

10/10

Exceptional

03 Dec 2023

Ralph

Comfortable. Facilities there if needed for longer stays

Leisure Family

8/10

Excellent

02 Dec 2023

Ray

Great location for this trip.Could do with a bit of an update on carprts,and maintance

Leisure Family

6/10

Pleasant

19 Nov 2023

Katrina

Good location.Rooms are a good size but in need of refresh

Business_and_leisure Self

8/10

Excellent

16 Nov 2023

Jorge

It was a one night stay and overall it was ok for one night. We stayed in the upper floor , it had a balcony a kitchenette with a proper size fridge and a washing machine to get your clothes washed. A clothe dryer was located in the car park area which was ok.
Easy check in and check out. It was close by to cafes and Coles supermarket and other shops.
A 25 min walk to the bay or esplanade. Bed was a bit wobbly but ok for one night. Found some tissues and leaves behind the curtin on the main bedroom which was also covered by a heater.

Leisure Partner

10/10

Exceptional

05 Nov 2023

Dharshinie

Love everything about this property. The room was clean and spacious and it had everything.

Leisure Partner

8/10

Excellent

01 Nov 2023

Isabella

We stayed in a twin room apartment (room 6) it had a large hole behind the door, cobwebs around the room in corners. Rooms had a certain aroma, we purchased some spray to neutralise it. Rooms need vacuuming under and around furniture as well as inside wardrobes. Although the rooms in general appeared to be unvacummed.
The carpet was torn & worn out - desperately needs replacement. Walls dirty & patch work of different colours.
The on-site manager was fantastic to deal with, allowed us to check in early. For a “serviced” apartment it only has staff come through once every three days. We were in our room when the staff came through and cleaned our room, the lady basically pushed the vacuum through the kitchen and into the bathroom, leaving the lounge and both bedrooms unvacummed, it’s no wonder there was still a lot of left over bits of rubbish under the couch and the beds in the rooms. We found a pair of shorts and undies from previous tenants, I let the staff know. The two rolls of toilet paper supplied originally in the room at the start of our stay had all but finished by day three which was when the room was serviced, after servicing the room, no replacement toilet paper or coffee, needed to be requested.
The apartment is in a fantastic location.
all in all disappointed considering what is charged. The other rooms could be great as I was booking based off the recent reviews which were excellent, room 6 obviously doesn’t get much attention.

Leisure Family

6/10

Pleasant

20 Oct 2023

Nicky

Clean and spacious. Friendly and helpful staff.

I couldn't open both of the belcony doors. When I asked the lady at admin, she said it was locked and she told she didn't have a key.

Otherwise, I enjoyed my stay and will return but make sure my room opens to the belcony.

Leisure Self

10/10

Exceptional

19 Sep 2023

Elizabeth

Space and comfort.

Clean, spacious apartment. Very comfortable.

Partner

10/10

Exceptional

10 Sep 2023

Sandra

It was convenient,tidy and well maintained

Leisure Family

8/10

Excellent

18 Aug 2023

Wendy

This was the second time I stayed here. I find the location convenient. Close to shops and easy to access main highways.
The rooms are spacious, clean and good value

Leisure Self

6/10

Pleasant

05 Jul 2023

Daniela

Was good

Leisure Partner

6/10

Pleasant

18 Jun 2023

Rodrigo

Average

Average place. The fridge was not working and the shower mildly warmed the water. Dishes and cutlery could have been cleaner.

10/10

Exceptional

03 Jun 2023

Timothy

Simple, clean accommodation at a good price

Leisure Partner

10/10

Exceptional

02 Jun 2023

Jamie

Clean and comfortable.

Leisure Self

8/10

Excellent

19 May 2023

Jugraj Singh

Spacious and quite.

Business_and_leisure Family_with_children

10/10

Exceptional

05 Apr 2023

Simon

Great location on Bay St.
Close to pubs and restaurants

Leisure Family

8/10

Excellent

24 Mar 2023

CHUN YAN

Easy to access. Close to nearby big malls and got a coles supermarket within 5min walk. Manager incharge easy to contact even after hours.

8/10

Excellent

02 Mar 2023

Robert

Enjoyed the larger than expected rooms.

Cleanliness could have been better, with bin not emptied, dishwasher not emptied, and silverfish in bed.

Leisure Family

8/10

Excellent

19 Feb 2023

Caragh

Good for a one night stay. Would stay again.

Leisure Family

10/10

Exceptional

14 Feb 2023

Mary

Great place to stay

Accommodated was well located for our family event. Clean and comfortable.

Friends_and_family Family

6/10

Pleasant

14 Feb 2023

Collin

Stayed for 9 days. Changed only the towels and emptied rubbish once.

Leisure Partner

8/10

Excellent

01 Feb 2023

Lisa

Spacious apartment in a good location.

Leisure Partner

8/10

Excellent

31 Jan 2023

Richard

Weekend away.

We chose this property due to its proximity to friends who live in Elwood. We arrived late and the key was located in a locked box. Perfect for when flights run late.
Off street free parking and a two minute walk to Coles and specialty stores. Great coffee close by and a few minutes down Bay Rd and you’re at the beach.
Quick access to the highway back towards the cbd or towards Portsea.
It could do with a coat of paint to refresh the rooms. Bathroom was great with washing machine and strong water pressure. On our last morning we had no hot water, the proprietor was more concerned than us and offered his apologies. For a short stay it was fine.

Partner

8/10

Excellent

30 Jan 2023

Nicolette

The Brighton Serviced Apartments are in a great location and provide generously sized, well priced accommodation.

The interior would benefit from a freshen up, with leaking taps, pealing faux leather and worn cooking pans a little disappointing.

The single step in the pooly lit ground floor lobby with the dirty contrast strip was a trip hazzard. Probably best to attend to this before someone hurts themselves.

Leisure Family

10/10

Exceptional

26 Jan 2023

Roger

The Female Reception Manager was warm, professional and fantastic

Leisure

8/10

Excellent

26 Jan 2023

Stacey

Really great staff check in and out was easy