Name: Sheraton Atlantic City
Address: 2 Convention Boulevard, Atlantic City, 08401, US

10/10

Exceptional

04 Aug 2026

Bing

Service is quick and excellent

6/10

Pleasant

03 Aug 2026

justin

I would stay here again. My preference is staying at Hard Rock. This is nicer than some of the older casino hotels.
Some gripes, but not deal breakers. Parking garage sucks, especially on Saturday night. Not enough spots.,
Second, no free coffee in lobby. Most chain hotels offer it. They have a shop that sells it, but they don't open until 6:30am.

10/10

Exceptional

03 Aug 2026

Dolores

The Breakfast was very, very good. Service excellent.

Everyone at the Hotel was kind, considerate, knowledgable and professional.

I would rate the Valet, Bell Area, FRONT DESK.....Excellent.

Thank you the Staff at Sherton/Atlantic City.

10/10

Exceptional

03 Aug 2026

Irene

Not a casino, conveniently located off the boardwalk near the outlets. It’s a very comfortable affordable stay.

8/10

Excellent

02 Aug 2026

Darrin

We stayed in a Pure room, which by all accounts is just a room and floor with air purifiers in the rooms. I was concerned about cleanliness of the rooms after reading other reviews. I thought a pure room might be cleaner. Perhaps it was

8/10

Excellent

02 Aug 2026

andres

Muy buen lugar limpio el personal muy amable y buena ubicacion

8/10

Excellent

02 Aug 2026

Pheriya

I didn’t experience any problems during my stay, check in was smooth and the every member of staff was helpful and polite. the room and bathroom were clean and they weren’t stingy with the products or towels. the ac was working and stayed on throughout, didn’t have any bad smells either. overall a great stay, no complaints.

8/10

Excellent

01 Aug 2026

Amarilys

N/A

8/10

Excellent

31 Jul 2026

Tamnika

Clean room only thing I didn’t like was wifi runs slow, and online it says they have a pool inside but they don’t anymore

8/10

Excellent

30 Jul 2026

piedad

Overall stay was good, issue with parking , no valid ticket for the 2nd day, no help from the staff,

10/10

Exceptional

29 Jul 2026

Okiya

A solid property.

6/10

Pleasant

29 Jul 2026

Alicia

We had a bed room with bed so small and a hard mattresses.i was include the breakfast but when I ask they said it wasn't includ it.

10/10

Exceptional

27 Jul 2026

Raymond

Nice properly for the $$. Walking distance to outlets and Caesars casino.
Only comment was valet a bit expensive at $30.

10/10

Exceptional

27 Jul 2026

Patel

Breaksfast was very good and front desk staffs are very good and kind. Overall excellent for family

8/10

Excellent

27 Jul 2026

ANABEL

Good

2/10

Poor

27 Jul 2026

SARAH

Our first room had blood on the sheets. Ibcalled guest services and they apologized profusely told us to go back to the check in counter. 2nd room...phone doesn't work. Had to use my personal cell to the call main number to be go through automated system that took a long time to get to a live person. I asked for extra pillows and to them the phone in the roomnis broken. They were sending up piliows and maintenance about the phone. Maintenance came and said there's nothing wrong with the phone and to hit 0 intil someone answers. That was over 10 minutes of ringing 0 before i hung up to call the hotel and went through all tbe prompts. Called back downstairs with again my personal call because the phone still did not work. The lady who answered BOTH calls said with an atritude \"what do you need?? What can I get for you???? What do you need\". Symply stated a phone that works. \"I will send me him with a new one\". Maintenance man comes back up \"what's wrong with the phone? I told you just hit zero*. My boyfriend explained this was our second room and we just wanted a functional phone. Maintenance man states \"none of the phones in the whole hotel work like that\". My boyfriend said yea they do, our first room with the bloody sheets I picked up the phone and hit \"guest services\". That went to the.amazing you woman who just checked us in to hurry and come back down. The maintenance guy argued with my boyfriend that did happen because none of these phone work like that.

8/10

Excellent

26 Jul 2026

MARIA SALUD

Good continental breakfast

10/10

Exceptional

25 Jul 2026

Richard

I felt taken care of and appreciate the cleanliness!

10/10

Exceptional

24 Jul 2026

Orangel

Love the olace

10/10

Exceptional

24 Jul 2026

Marge

Helpful staff

6/10

Pleasant

24 Jul 2026

Alan

Hotel itself was good. Lobby was inviting and room and hallways were clean. The only thing to me that makes it’s a 3 is location from boardwalk as well as the tv being outdated. Not being able to see what was being shown on tv and just seeing the networks made it feel a little dated by not allowing me to connect to a smart tv or something of that sort. Other then that that’s my only complaint which I would say isn’t to bad at all. Enjoyed my stay nonetheless.

10/10

Exceptional

23 Jul 2026

Jack

The room was very clean. The staff were extremely friendly and helpful. Location is excellent. A great place to stay and will return on my next visit to AC.

10/10

Exceptional

22 Jul 2026

Pedro

Clean room

6/10

Pleasant

21 Jul 2026

Troy

This hotel was just ok! Yet it would be very nice to be let known that your charging me 20 bucks a night to park! That parking money grab must be the new revenue craze! As every hotel except 1 charged that on my east cost trip! Got to Canada and headed north back to the states and those hotels didn't charge to park. Also there was breakfast to my knowledge!

Family_with_children

6/10

Pleasant

19 Jul 2026

Maria

The bed was hard and they charged my card for the room on top of paying for the room through Expedia and now I have to dispute the charges.

Partner

6/10

Pleasant

19 Jul 2026

GLORIA

The store inside of the Sheraton hotel is over priced and doesn’t have any of the items price. No restaurant or food service on the premises of hotel was disappointing. The beds in the room looked like the bedding was used. I asked house keeping for a sheet and I slept on top of the bedding. The towels did not appear clean. The hotel is okay for one night.

Self

6/10

Pleasant

19 Jul 2026

David

We paid extra for a king bed and upon checkin were told there were no king beds available. We were a half hour early for 3pm check in time, asked if we could wait and we were told they wouldnt have any king beds available even after check in...our friends checked in 40mins later and received their king bed room.

We were given 2 double beds..room was ok but bedding wasnt that clean..water pressure in bathroom was horrible and room was very outdated.

We were not a fan of this hotel

Friends

10/10

Exceptional

19 Jul 2026

Joanne

Property was clean and close to activities.

Partner

8/10

Excellent

18 Jul 2026

Marian

Rooms and hotel were clean but breakfast buffet way too expensive so we opted for the cafe which was maybe worse. Cost $45 for 2 coffees, 2 very tiny breakfast sandwiches and a muffin.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

Kevin

Good

10/10

Exceptional

16 Jul 2026

James

They had breakfast but it was pricey and you couldn't take it outta the breakfast area. That's ok if food wasn't allowed to be delivered. I didn't understand the difference.

Partner

10/10

Exceptional

15 Jul 2026

Melyna

Walking distance to the beach’s and good breakfast

Family

10/10

Exceptional

14 Jul 2026

James

Great

Friends

8/10

Excellent

14 Jul 2026

Stella

Breakfast was nice and the location is convenient, its near the outlet store, fast foods. Room is clean but notice wrinkles on bedsheet though.

8/10

Excellent

14 Jul 2026

Fayola

Everything was great but the website states that there is a pool. The pool isn't functional

Partner

10/10

Exceptional

13 Jul 2026

Ray

immaculate service 5 stars all the way around

Self

6/10

Pleasant

13 Jul 2026

Erica

I called Sheraton the day before my trip to confirm my booking and set up early check in. The representative stated that i could check-in 2 hours early. When I attempted to check in at the agreed 2 hrs early, I was told that there are zero rooms ready and I cannot check in two hours earlier. It was a disappointment. Be aware that although there are a few restaurants and bars on site, they all have limited hours. Nothing was open during our Sunday into Monday stay. The facility was clean and well maintained in the 1940s vibe. The staff was friendly, and the bed was comfortable. For our one night stay, it served its purpose. Clean, comfortable, no thrills. If amenities matter to you, this is not the place to stay.

Partner

10/10

Exceptional

13 Jul 2026

Flo

No complaints, great stay!

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Steve

Perfect stay for anything at the convention center. Room was clean and spacious

Self

2/10

Poor

10 Jul 2026

Robert

Poor Customer Service poor overall experience

Self

4/10

Poor

07 Jul 2026

Kecia

In the twenty years staying here at this hotel. I had so many issues, our key cards stop working over five times. Even after being told don’t put next our phones. Putting cards in different locations. Still not working. But the worst thing coming from a day of shopping, whoever clean our room, musty body order in our room, that I had complain to the front day. Manager gave us free breakfast.which no vegan options. This hopefully things will improve next time

Family

2/10

Poor

07 Jul 2026

Sunkeun

.

4/10

Poor

06 Jul 2026

Mariola

Nothing

Friends

10/10

Exceptional

06 Jul 2026

Mary Ellen

The location is very convenient, especially if attending the convention center. The facility is great for professional travel - clean facility and room, accommodating staff, breakfast buffet and service are very good.

Partner

6/10

Pleasant

06 Jul 2026

Jake and Jed

Clean and comfortable, but too far from the boardwalk. Also, hotel could use more restaurant and lounge options.

Family

10/10

Exceptional

05 Jul 2026

Andreia

We had a great time. Everything was great

10/10

Exceptional

05 Jul 2026

Lavar

Everything was everything and very comfortable peaceful amazing nice slept great

Partner

10/10

Exceptional

05 Jul 2026

Dilfuza

Clean

8/10

Excellent

05 Jul 2026

Anthony

It was much better than the showboat but it’s far from the boardwalk

Partner

10/10

Exceptional

04 Jul 2026

William

Great experience. Nice hotel. Clean and secure. Great location to downtown AC. Great parking

Partner

8/10

Excellent

04 Jul 2026

Pat

Nice quiet stay. Thought i had free breakfast but it didnt come with my package. Didnt like the Tun restaurant all that much.

Friends

10/10

Exceptional

02 Jul 2026

Jessica

Fabulous stay

Friends

8/10

Excellent

01 Jul 2026

Nitti

Room was great but the bathroom needed a little bit of cleaning at the bathtub

Self

10/10

Exceptional

29 Jun 2026

Walter

Excellent

6/10

Pleasant

28 Jun 2026

Krishan

Room smells awkward

Partner

10/10

Exceptional

28 Jun 2026

Kevin

Alot cheaper than the casino hotels, but with the in and out parking privileges ($20 a night) we were able to drive to our concert and back. If you ever want to arrive by train, the station is connected to the convention center (which is where the parking is) and is DIRECTLY across from the Sheraton. Right beside the shopping mall.

Partner

10/10

Exceptional

27 Jun 2026

John

The room was clean and the bed was very comfortable.

2/10

Poor

27 Jun 2026

Rafael A

Room was outdated, rugs were dirty and had lots of stains. Bathroom walls had wallpaper that was tearing apart. Towels were old and had holes in them. The bar on the second floor was never open. Has a restaurant called Tun, food was 0/10, not able to eat at all. For us has been the worst experience.

Partner

6/10

Pleasant

27 Jun 2026

Toby

Staff was courteous and helpful. Parking was very difficult. Garage was really challenging. Vending machine on our floor was empty and no water in vending machine.

Partner

2/10

Poor

27 Jun 2026

Jerica

Overall, I was disappointed with my stay at the Sheraton. The room had a strong musty, old smell, and the air conditioning didn’t cool the room very well. While the lobby was beautiful, the rest of the hotel is extremely outdated and in desperate need of renovations.

The front desk employee wasn’t welcoming and came across as miserable, which didn’t make for a great first impression. Another downside was the $30 valet parking fee. It’s frustrating to pay an additional charge just to park when you’re already paying to stay at the hotel.

The biggest concern was safety. While waiting for our car from valet, we witnessed a man walking a Rottweiler who was having repeated outbursts toward hotel guests. Hotel staff didn’t appear to intervene until another guest went inside to complain, which eventually resulted in police responding. There were also police vehicles around the area throughout both the day and night, which didn’t create a very comfortable atmosphere.

Unfortunately, this wasn’t the experience we expected, and I wouldn’t choose to stay here again without significant improvements.

Partner

4/10

Poor

26 Jun 2026

Philip

2/5 Stars

I stayed here because of the convenient location next to Tanger Outlets, which made shopping easy. Unfortunately, that's about where the positives ended for me.

For a hotel of this size, the amenities were disappointing. There is no pool, no casino, no vending machines for drinks or snacks, and only one small coffee shop with limited hours. I was surprised there wasn't a place to grab coffee or a drink early in the morning or later in the evening without leaving the property.

The hotel itself feels dated and could benefit from a major renovation. While the location is convenient, the lack of amenities makes it difficult to justify staying here over other Atlantic City hotels that offer much more for a similar price.

If you're traveling with a dog, be aware that the designated dog walking area is surrounded by nesting birds. During my stay, I was repeatedly dive-bombed by two bluebirds while walking my dog. While I understand wildlife is outside the hotel's control, some warning signage during nesting season would be appreciated for guests using the pet area.

Overall, I would not stay here again. The convenient location next to Tanger Outlets is nice, but it doesn't make up for the outdated property and lack of amenities.

Family

10/10

Exceptional

24 Jun 2026

Norberto

My family and I stood at the Sheraton to celebrate my son's 21st birthday. The hotel staff was very friendly and helpful. Very clean hallways and the rooms were all super clean. No odor. The best of all was that the hotel is pet friendly so we were able to bring our dogs and its literally around the corner from the outlets. We will definitely be returning and recommending to our friends and family.

Family_with_children

10/10

Exceptional

23 Jun 2026

Daria

The stat was nice but it is a old building and for the price it could be renovated - we paid for the convenience

Family_with_children

2/10

Poor

22 Jun 2026

Justin

Air was conditioner broken.

10/10

Exceptional

21 Jun 2026

evelyn

No casino. Love that.

10/10

Exceptional

21 Jun 2026

Joan

My room was stuffy and the air never got cold. I turned it down to 60 degrees (the lowest setting)and it didn’t get cool in the room. The workers were courteous and professional. Check-in was quick. You have to pay $20 for parking at check-in for self-parking or you can use valet. Close to all the outlet stores.

Friends

10/10

Exceptional

19 Jun 2026

Cynthia

Everyone was very pleasant from check in until check out.

Self

6/10

Pleasant

18 Jun 2026

Pat

Just be aware that parking is across the street in the Convention Center. You can pull up and unload, but going back and forth to your car is a trek. And they charge 10-$20 per day to park.

Self

2/10

Poor

17 Jun 2026

Napoleon

apesta a mariguana todo el tiempo y las toallas están manchadas

Partner

10/10

Exceptional

16 Jun 2026

Anthony

Friendly staff, pet friendly, clean rooms, great location. Hope to go again

Partner

10/10

Exceptional

16 Jun 2026

Edward

Great value

Friends

10/10

Exceptional

15 Jun 2026

Candice

The staff was helpful and attentive the moment you pulled up until the moment we left

Family

10/10

Exceptional

14 Jun 2026

Tiffany

Greta location for a quick easy weekend

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Sherry

Walking distance to the convention center. Resturant near by. Lots of shopping near by

Partner

10/10

Exceptional

13 Jun 2026

Jerome

Nice place I would recommend it to anyone

10/10

Exceptional

12 Jun 2026

Tiffany

The room was clean and the staff was friendly.

Self

10/10

Exceptional

11 Jun 2026

kamal

Room was very very clean

Family_with_children

8/10

Excellent

10 Jun 2026

Nicole

Room was clean and staff were helpful.

Friends

10/10

Exceptional

10 Jun 2026

Leslie

The Sheraton staff was excellent, helpful and very nice upon our arrival. The room was spotless. Also the location of this hotel was in the heart of everything. I will be staying at this hotel again on my next trip.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Drew

Nothing open late so very quiet at night

Partner

10/10

Exceptional

08 Jun 2026

Carlos J

All good!!!

Family

6/10

Pleasant

07 Jun 2026

Cass

The property seems tired. Clean enough on the inside, but theoretically, I had a great view of the city and the ocean beyond, but the windows were so dirty. It was hard to see out.
The bathtub didn’t drain properly, and the beds weren’t made well… But I made do.
The breakfast staff were great… Quick with the coffee refills, pleasant, and efficient.

Self

6/10

Pleasant

07 Jun 2026

Henry

The room smelled moldy.

4/10

Poor

07 Jun 2026

Rabih

Very old rooms and not clean good

Self

10/10

Exceptional

02 Jun 2026

William

Fast check in easy to get to and from garage to the room and clean

Partner

10/10

Exceptional

02 Jun 2026

Kelly

The overall staff was very nice , when we got to the 9th floor the rugs had a smell, the hotel needs to get an update. I will give it 4 stars

Family

6/10

Pleasant

01 Jun 2026

Chantyll

It was okay. I was supposed to have two queen size beds, they were clearly full. And room had a weird smell. Other than that, it was fine.

Family_with_children

10/10

Exceptional

31 May 2026

Katya

Everything was great.

Self

10/10

Exceptional

31 May 2026

Andrew

This hotel is nicer than most of the a casinos. Unless you are staying at borgata hard rock or ocean i would recommend this instead....

Partner

10/10

Exceptional

31 May 2026

Jennifer

Great place to stay. I see that some guest complain about the hotel decor being outdated, but it’s more vintage and gives the hotel charm. Very clean and the staff were great. Would def book again

Pet

10/10

Exceptional

30 May 2026

Francis

good health club/gym. good location. good display of past MISS AMERICA'S

Self

2/10

Poor

30 May 2026

jaeho

.

Partner

10/10

Exceptional

30 May 2026

Lawrence

Truly enjoyed all the amenities and its a glorious hotel, definitely will be returning

Self

10/10

Exceptional

29 May 2026

Gennifer

The staff at this hotel are incredibly nice and accommodating. The rooms are clean. Will definitely stay here again.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Walter

Very friendly staff and super clean rooms with great beds, sheets and pillows. The hotel is slightly dated, but who cares. A/C worked perfectly and was quiet. It was very clean and a great value at the price. Walking distance to outlet shops and restaurants. Obviously ideal for convention goers.

Friends_and_family Friends

10/10

Exceptional

27 May 2026

ANTONIO

Great service

Friends

10/10

Exceptional

26 May 2026

Farrah

What a lovely hotel. Clean accessible to everything and the staff is amazing. We will definitely return for another stay.