Name: The Claridge
Address: 123 South Indiana Ave, Atlantic City, 08401, US

10/10

Exceptional

22 Jul 2026

Edwin

Everything was perfect staff workers hotel was clean. Bathroom was excellent for excellent. Nice view to ocean 100% satisfied I will go back anytime

2/10

Poor

22 Jul 2026

Jayati

Staff was arrogant and not helpful , we booked 2 rooms for family but they provided 2 rooms far away. When asked for extra bed they told it all gone and not available . Lighting was very dim , lifts were old very slow waiting time 20 minutes , no microwave at any floor as they listed . Bathrooms were not well lighted no exhaust .

4/10

Poor

22 Jul 2026

JOSUÉ

Es hora de remodelar

10/10

Exceptional

21 Jul 2026

JACQUELYNN

Clean

6/10

Pleasant

21 Jul 2026

Valerie

In the oldest part of hotel reminds you of the Bates Motel just creepy and dark I really thought I was being pranked, my husband complained and got us upgraded to the 17th floor which was remodeled with hard wood floors nice clean room, but now let’s talk about the elevator that literally too 15 min or longer to arrive and you needed to push up and down button just to get up or down overall I, will never stay here again unless on top floors

Family_with_children

8/10

Excellent

21 Jul 2026

Danasia

Elevators were a problem the whole time was hard to get up or down from the 9th floor other than that we had a blast

Partner

6/10

Pleasant

21 Jul 2026

Richard

Just very dated and in need of renovation. The elevators where just terrible

Business

2/10

Poor

20 Jul 2026

yvette

If you like an old out dated,smells like mold and no microwave in your room then this is the place for you

Friends

4/10

Poor

20 Jul 2026

Yaima

I will not book this hotel again. They need to fix the elevators we waited over twenty minutes to get to the lobby or back to the room. They even had to call the firefighters because someone got stuck in one of the elevators. After that we took the stairs. No thank you.

Family_with_children

10/10

Exceptional

20 Jul 2026

Joey

No issues. Great prices

Partner

6/10

Pleasant

20 Jul 2026

Victoria

the shower drained did not work so waterflow took long. . Response time was horrible. Elevators take forever.

Friends

10/10

Exceptional

20 Jul 2026

Ingris

Nos encantó mucho

Partner

6/10

Pleasant

20 Jul 2026

Paul

The restaurant I planned to eat in was closed. Went the next day for breakfast and it closed as soon as I got there. The elevator service took very long

Partner

8/10

Excellent

20 Jul 2026

Miguel

Love the rooftop bar. Parking is easy and simple. Elevators are fast when not busy hours. Not all rooms have a microwave. Loved the walk in shower and water pressure.

Partner

6/10

Pleasant

20 Jul 2026

Jose

Just make sure u don't need an elevator

Friends_and_family Family

4/10

Poor

20 Jul 2026

Yelissa

Overall, the stay was okay, but there were a couple of things that could be improved. The elevator took quite a long time to come down, which was inconvenient at times. Also, the place lacked a welcoming atmosphere and didn't feel very lively. With some improvements in these areas, the experience could be much better.

Partner

6/10

Pleasant

20 Jul 2026

Heather

Room could have been cleaned- rug was dirty, bed sheets were stained, lamp was broken

Family_with_children

2/10

Poor

19 Jul 2026

Stephen

This Hotel is older and not maintained. On our stay the Air Conditioning was broken and it took 2 hour to check the after taken the unit apart dropping dirt all over they finally moved us to a nee room at 2 am. Music from the outside is load and you donor get to rest. For the price and the way this property is advertised it’s low class. On our second night the elevators broke and we had to walk up to the 8th floor completely ruining our dinner plans. I will never stay at this hotel and ownership group again. I would be ware of staying here. There priest age of what it once was is not what it is today.

Family

4/10

Poor

19 Jul 2026

Lucretia

After reading other reviews and viewing rooms about the hotel in Hotels.com, I was very disappointed with my stay. Especially because it said couples rated it very good. Was celebrating our wedding anniversary. We lost on this choice of a vintage oceanfront view.
While the room was renovated, the king size bed was extremely hard, there's NO microwave in the room and no ne anywhere in the entire hotel. The window in the room was dirty and dingy, hard to fully appreciate the ocean view. The toilet ran the whole night, the make up mirror was crooked, there was a crack in the shower door and the bathroom fan didn't work. The diameter size of the sink was small, like for a toddler. The entire vanity counter was extremely low. My husband is 6'3 and I'm 5'7... we had almost get on our knees to reach the sink.

Check-in was extremely slow, Spent felt like 20 minutes to get assigned and scan the card. They charge a $18 resort fee... what are they doing with it? Lol. The amenities were not kept up. Indoor Pool had dirty glass ceiling with birds poop and built up dirt. It's vintage with little charm and nothing to be desired.

Partner

6/10

Pleasant

19 Jul 2026

Gladys

Everything was excellent thank you for everything ❤️

Partner

8/10

Excellent

19 Jul 2026

wayne

Nice rooftop bar

2/10

Poor

19 Jul 2026

Arturo

Elevator damages staff angry no room clean

6/10

Pleasant

19 Jul 2026

Carolyn

The hotel is very outdated. The line to check in was extremely long, but what was even a longer wait was the elevators to get upstairs? Had to wait for four elevators and it took a significant amount of time at least 15 minutes. Overall, the experience was OK, but I did say I don’t think I would ever stay here again.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

Madelyn

The front desk staff were great, especially the young man who checked me in, The rooms could.be cleaned a little better there were blood stains on the headboard, the carpet was sticky as if someone spilled juice on it. My room was changed since the ac wasn’t working, They were really quick at accommodating and changing us, The rooms didn’t have a microwave which was a little annoying. Other than that it was pretty good stay.

Family_with_children

6/10

Pleasant

18 Jul 2026

Dwayne

The little attention to details could be better. Small broken things like phone, bad paint jobs. And they need to fix the Elavator situation.

Partner

8/10

Excellent

18 Jul 2026

Rose

Property was clean staff were helpful Hotel can use some updating elevators were slow. The Vue on the top floor music was playing so loud it woke us up at 1:00 in the morning they really do need to address it had lunch there the service was trouble.

8/10

Excellent

18 Jul 2026

Candace

Was clean. Loved the rooftop bar. The Elevators suck. Pool sucks lol but I liked it

6/10

Pleasant

18 Jul 2026

Richard

Staff was not very friendly at check in and nothing was explained, room was clean but toilet did not work, water did not drain in bathroom sink, and safe was locked, could not change room and had to wait on maintenance to fix it.
Elevators were very slow and the bar was not as expected.
No I would not stay here again based on my first experience, I should have paid extra for Sheraton or Resorts.

Self

2/10

Poor

18 Jul 2026

Mary

The tub was running, not dripping, water. I reported it on check in. The following day, after 6 PM and 3 calls to the front desk a maintenance man came for about a 2 hour repair. If I had not in the room when he came, I would have had to call again as he told me the tub was not clogged and was going to leave. I had clearly told the desk that the problem was running water, not a clogged drain.
Initially, my phone had no dial tone, so I had to go down to the front desk twice to report my issues.
It was a nightmare.

Self

4/10

Poor

17 Jul 2026

Jacqueline

I sent an email that I would arrive by 4am on early Friday not Thursday my check I. Day . It took 2 hrs to find valet cart and valet tried to help but could not .
I had to have a nice patron help me . Then my room Ari condition did not work and I was transferred to another room .
The t eh tv needed to be replace but it was a modern room, not like the first .
The lights needed to be turned on manually.
The. I had to take the elevator 2 stories down to get ice .
The. The elevators were slow and not working properly.
They illegally closed the stairs but why should I wait about 10 min for an elevator and have to take stairs .
U was charged a few times my credit card and not told why.
I should receive a discount , I went to bed at 6:30 am and arrived at 3:30am due to the Trouble.
What can you do to compensate me for this anything is appreciated.

Self

6/10

Pleasant

17 Jul 2026

Deepti

People are weeping inside the hotel lot of homeless people around the property pool area was closed 8 o’clock for kids because the older adult was smoking inside the pool area and drinking

Family_with_children

2/10

Poor

16 Jul 2026

Herman

Los ascensores earn terribles tardaban demasiado en llegar y todo estaba colapsado las hab no tenian toallas

Family_with_children

6/10

Pleasant

16 Jul 2026

APRIL

ORIGINAL AMENITIES

Friends

6/10

Pleasant

16 Jul 2026

Maria

It is certainly an older building. However we were in a newly renovated room. It was extremely dusty, no towels or soap or hand towels. No remote for the TV. All items were obtained by going to the main lobby. We tried calling however noone answered at the front desk. The 1 Italian restaurant on site is super expensive. The parking garage entrance into the hotel reeked of urine. Positive, you can see the beach and it is a short walk to the boardwalk. For the price if I go back this hotel won't be an option.

Family

4/10

Poor

16 Jul 2026

RICARDO

The staff was overwhelmed with the amount of people checking in. It took an hour and a half to get a room. Once in the room there was a shortage of towels. The staff was unprepared for the holiday weekend.

Family

10/10

Exceptional

15 Jul 2026

Vanessa

Staff was very pleasant and knew the mistake they made without being an issue

Partner

2/10

Poor

14 Jul 2026

Caterina

The checking in staff was mediocre. After checking in. We went up to the pool, where it was a madhouse, kids jumping in dangerously, jumping in splashing in your face, and the lady sitting at the check-in desk didn’t say anything to any of them. When checking out the lady at the desk was blatantly ignoring me as I asked her three times if I could give her my room keys or should I put them in the express check out box. I will never stay here again plenty of other places on the boardwalk to stay from now on.

Friends

4/10

Poor

13 Jul 2026

Velendez

Air conditioner didn't work. No one came to fix it. Elevator are very old and not well maintained. Hotel new a very big up grade. It say two queen bed but it was more like a twin size .

Partner

10/10

Exceptional

13 Jul 2026

Cynthia

Overall, everything was excellent. The carpet needs to be shampooed; large dirty spots. It didn't smell; however, it didn't look clean.

Family_with_children

10/10

Exceptional

13 Jul 2026

oswaldo

was ok

Family_with_children

2/10

Poor

13 Jul 2026

Monique

Well for starters the room number was given to us was the wrong room number well the way it was written down it wasn’t the correct room so when he got there to the room it was already in use . So when we went back to check the correct room number . There was king bed there and not a double bed meanwhile it’s four of us. But we ordered a king room and a double room . So normally when you check in and you have 2 rooms with different sleeping quarters they let you know which room has which bed inside. So meanwhile my cousin is handicapped and all that walking back and forth was too much after all of that her room was wrong, the hallways was hot and smelled like the rugs were not cleaned in months. And to top it off the refriigerator would not close it kept pop in open and it was hot inside so we could leave our drinks in there to get cold until we return to the room just like normal Simple’s things seem to need fixing we only had one roll of tissue in the room and it was not a full roll. The lock on the room door was defected. It was just too much calling back and forth to get help and the elevators was very slow . And they want to charge you a deposit it just doesn’t add up . It was only for one night but it was the worst overnight stay i every had at a hotel NEVER AGAIN

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Windy

Proximity to boardwalk

2/10

Poor

13 Jul 2026

Felicia

Needs renovation.

Friends

6/10

Pleasant

13 Jul 2026

Julanne

The rugs needs to be replaced, they gave the hotel a foul smell

8/10

Excellent

13 Jul 2026

Aundria

Well b back

Partner

2/10

Poor

13 Jul 2026

Renata

Dirty rooms, 1 towel for 2 people, bathroom looked nasty, staff not friendly, and the wait upon arrival long and disturbing. Never again!! Disappointed stay.

Family

10/10

Exceptional

13 Jul 2026

Cezar

Nice view and very clean room.

Partner

8/10

Excellent

13 Jul 2026

Ikea

Nice place to stay a lot of things to do and very close to the beach

Friends_and_family Friends

2/10

Poor

12 Jul 2026

Anju

After check in i went to the room to open the door, the key was not working.. the house keeping staff who was cleaning the nearby room came and try to open with her key the room did not open. She advised me to go to the lobby. I was with a 16 month old and had to go back to the lobby all my belongings. Then when i reach there the staff their said do not keep the key next to your phone it will get deactivated.. she said she reactivated the key. I went back again to the room and still not opening ( the key was not next the phone). I go back to the lobby they said will send a mechanic/ engineer to the room. That person came and still no luck. He couldn’t fix it.. we are standing outside the room with the luggage and the 16 month is cranky.. i go down ( this is the 4 th time) and the person at the lobby tells me to “ wait”, and telling me to move to the side( mind you i had to get in lane each time i came to lobby) and trying to take the next customer. I had to ask them to give me a different room and fix the room on your convenience. Dont waste me and my familys time. I told them my son is cranky, to this the lady staff says relax he will be fine. Eventually after all these unprofessional events they moved us to a different room.. would not recommend this hotel

Family_with_children

2/10

Poor

12 Jul 2026

Rajeev

Very bad experience check in time 4pm I go for check in 4:15pm they say your room was not ready yet come back after 1hr I ask them if u give me room 5:30pm what time I can check out u guys have to give me a hours late to check out they r very rude they say no check out by 11am we don’t care about room is not ready yet and we r not sure room ready by 5:30pm very bad experience with them never go back again

Friends_and_family Family

2/10

Poor

12 Jul 2026

Elieser

One of the two rooms I booked had maintenance issues. The A/C unit was broken and only hot air was coming. I asked the front desk and they didn’t fix the issue nor offer me a different room. My family had to suffer all night because the front desk was not helpful at all. Very disappointed and frustrated experience and will never stay there again. For reference the room was 1103.

Family

2/10

Poor

12 Jul 2026

Brittany

I booked a one-night stay at this hotel for over $200, and unfortunately, it was one of the most underwhelming hotel experiences I've had.

The first thing I noticed was the decor. The patterns throughout the lobby and hotel felt extremely outdated and overwhelming. It honestly reminded me of old-fashioned curtains, and while the photos online didn't seem bad, seeing everything in person was a completely different experience.

The room itself was another disappointment. For the price I paid, I expected something that felt like a modern hotel room. Instead, it felt more like an outdated motel than a hotel charging over $200 per night. It simply wasn't worth the price.

The elevator situation made the stay even more frustrating. One elevator was completely out of service, but there was little to no communication about it. At one point, we almost tried getting into the broken elevator because there wasn't clear notice that it wasn't operating. The remaining elevators had incredibly long wait time..10 minutes or more, which became exhausting in a high-rise hotel. It was clear that having one elevator down significantly affected the rest.

After deciding I wanted to extend my stay by one night, I was sent back and forth between the hotel and Expedia. The hotel told me I had to go through Expedia because that's how I booked. Expedia then directed me back to the hotel. Neither side seemed interested in actually helping. I have more to say but there is a word limit😩

Self

2/10

Poor

12 Jul 2026

Ankita

There was no breakfast, there was no extra supplies no extra blankets or pillows and we were in line for 3 hours, we had online reservations and when we got there at 4 line was too long and we got our room key at 8:15 it was crazy that we couldn’t even get bottle of water as a complementary and only two people working at front desk

Friends

8/10

Excellent

12 Jul 2026

Susanne

Everything about the Claridge was excellent! Except the elevators. The wait time to go up and down the elevators was easily a 10 minute wait. Other than that, I would definitely stay here again.

Friends_and_family Friends

2/10

Poor

11 Jul 2026

Brittany

Your front desk manager ms. Diaz is disrespectful as all very rude and absolutely horrible. She disrespected my girlfriend at check in and didn’t have any respect when she had my 2 year old son there. She need to be repermanded to the highest extent can’t wait to see what happens from this point on.

Partner

8/10

Excellent

10 Jul 2026

VANESSA

It was fairly clean. Staff could have been more pleasant. I was never welcomed by the front desk staff, who appeared to be upset, not too friendly.

Friends_and_family Family

2/10

Poor

10 Jul 2026

Milton

Very bad

Friends

10/10

Exceptional

10 Jul 2026

Joseph

I was pleased

2/10

Poor

10 Jul 2026

Carlos

El hotel tiene muchas partes por reparar, los ascensores demoran mucho, no tienen toallas el costumer service no funciona. Muy mala experiencia

Family_with_children

8/10

Excellent

10 Jul 2026

Anthony

Perfect location for boardwalk.
The size of the rooms are +. Definitely all the rooms are on the bigger side.
Affordable pricing.
Elevators might be a bit slow/crowded. So be prepared.
Staff is helpful if you are having any issues with building, payments or any front desk general questions

Partner

2/10

Poor

10 Jul 2026

victoria

Arrived on a holiday weekend Fourth of July and check in is at 4 PM. We were on the beach so didn’t even attempt to check in until around 5:45. Was told the room was not ready because they were busy because it’s a holiday. I’m well aware it’s a holiday. That’s why I paid a seriously inflated price. We were offered nothing, no free parking no discount on food or beverage. Checking again at 7:30 in the evening and I was told that the room is still not ready. Which honestly is just completely unacceptable. I had to act like a jerk and asked for a manager who magically found an upgraded room that was clean and ready immediately. Even though this was supposed to be a honeymoon suite it was old dated shower door didn’t close all the way, broken molding, etc. Will not stay again.

Partner

10/10

Exceptional

10 Jul 2026

Brodrick

Nice hotel

Family_with_children

2/10

Poor

10 Jul 2026

Ruben

El check in era alas 4 pm y no me entregaron mi avistacion hasta 9 pm porque no tenía habitaciones listas

Family

2/10

Poor

09 Jul 2026

Nicole

We are still waiting for a manager to call. We were unable to use the shower for 2 out of 3 of our days. The room was disgusting. The housekeeping director called screaming at us and it was an awful experience. To top off an absolutely terrible experience at this hotel the bus boys decided to bring a trash cart in the elevator with 7 other guests in 110 heat on 7/4. It was the worst experience of my life this trip

Partner

10/10

Exceptional

09 Jul 2026

Victoria

I liked how you didnt even have to leave the hotel to get to other casinos. Our room was very clean and stuff was super nice!

Partner

4/10

Poor

08 Jul 2026

Maria

Los baños necesitan más limpieza, los elevadores son muy lentos, tardan mucho la línea para el checking muy larga y la verdad para lo que cobraron no vale la pena

Friends

2/10

Poor

08 Jul 2026

Camila

My boyfriend and I stayed in room 1100, and we absolutely hated it.

We had to take quick showers because the shower drain was clogged, causing the water to overflow onto the bathroom floor. The bathroom was also very dirty. There was a lot of grime, the glass shower door was dirty, and the sink was clogged and dirty when we arrived.

When we tried to use the Jacuzzi, water started leaking from the ceiling directly into the tub where we were sitting. The light fixture above us short-circuited because of the leak, and we had to rush out of the Jacuzzi. It was a scary and unsafe experience.

Not to mention the elevators, which took forever and made strange noises every time we used them.

Overall, our experience was terrible, and I do not recommend this hotel.

Partner

8/10

Excellent

08 Jul 2026

Rita

Extremely long wait times for check-in caused us to miss an important meeting (45+minute wait between 4pm-9pm, and we were told we could not leave our luggage at the hotel).

Friends

2/10

Poor

08 Jul 2026

Dashon

Not worth it

4/10

Poor

08 Jul 2026

Heather

How dated. It could be cleaner. Desk staff were very helpful.

2/10

Poor

08 Jul 2026

Keba

Got insurance for the room,didn't get a refund after an emergency came up..

2/10

Poor

08 Jul 2026

Steven

dont stay here. staff at check in were not polite, there were insufficient staff to check everyone in. my room wasnt ready. TV not working and it took them over an hour to address the issues. mind you it was close to 1000 for the 4 nights

Self

6/10

Pleasant

08 Jul 2026

Mariah

Pros-
I love how the beach is not even a 5 minute walk from the hotel, the bed was comfortable, the pool was great and heated.

Cons-
Parking was a bit pricey $54 for two nights.
My first room smelled like a wet basement, so I had to go to the front desk and changed it with no issue, my second room had no blow dryer, a orange ring in the toilet, no toilet paper holder, the tv was not working, the phone in the room was not working, had to go down Again to change the tv out, and they did within the hour.

Four of us and two towels, I called the first night for more towels they said they will bring it up, Did not happen, the next morning after the pool at 11:30am I called again; because the pool had no towels either, they will \"bring it up\", I seen housekeeping but they said I have to call the front desk, so I did once more , and after 14 hours later I received the towels.
The elevators take a very long time, be prepared for that.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Joaquin

The check in process was to slow, took me around 2 hours in the line before to get in the front desk

Family_with_children

6/10

Pleasant

07 Jul 2026

Bruce

My wife and I have stayed at. The Claridge hotel several times before and we never had a problem. What we've noticed was there were staff that wasn't very informed about the hotel amenities. The pool was dirty and some guests complained and left the pool area. I reported the situation to the front desk.After a full day and 3 request.maintainance ignored the white film floating in water and said the pool was good because \"they could see the bottom of the pool\". Ice machine inoperable. Our stay could have been better. Disappointedly. Bruce Kemp.

Partner

10/10

Exceptional

07 Jul 2026

Jackeline

Bonito lugar para hospedarce con familia.

Family_with_children

2/10

Poor

07 Jul 2026

James

First, we waited for an hour on line to check in .
Second, we had a refrigerator that took forever to get cold. No t.v remote and a.c took a long time to get the room cool. We also didnt have a working room phone to call the front desk, which made it more annoying from the 20th floor.
Third, two people at the desk didnt help to fix the problems that we had addressed , so nothing was done or accommodated. I asked a housekeeping worker for 2 towels and she told me no i cant give you them. RUDE AS HELL.
Other than that i wouldnt recommended or go back to here. This is my first and last time.

Partner

10/10

Exceptional

07 Jul 2026

Wellington

Amazing stay

10/10

Exceptional

07 Jul 2026

Talia

Rooms were clean, Staff was nice. 19th floor my room had a partial view of the ocean. the only negative was the pool water is hot like bath water

Family_with_children

2/10

Poor

07 Jul 2026

Sergio

I was suppose to have 2 beach views because of the 2 rooms but I only got 1 beach view. Both rooms had issues with the air conditioning it was so hot especially during a heat wave got fixed day before check out the second room the same didn’t get fixed until it poured out a bunch water and good thing we moved our stuff and unplugged stuff that was plugged in only my sneakers got soaked and wet
I was very patient with them not once did I get nasty the manager was very pleasant and did her best
But I doubt I’ll visit the claridge again. The service has gotten terrible

Family_with_children

2/10

Poor

06 Jul 2026

Lidia M

Took 2 HOURS to check in which is ridiculous!!!!Others had been waiting for 4+ hours. Extremely low staff and the staff that were working were not friendly at all. Don’t work in customer service if you can’t be friendly or accommodating. All they could say it’s July 4th weekend…which means MANAGEMENT LACKED in preparing to staff accordingly. Why did the lobby only have 2 people check in guests for over 300+ guests. When I spoke with the manager, Jennifer 8pm, letting her know if they could compensate us with some vouchers of food since we missed our reservation 7pm. Her response was “why didn’t we go to the reservation.” What a rude response a MANAGER gives. We didn’t know Claridge hotel check in takes HOURS we needed to shower first and get ready which we had to cancel our reservation for night. First and LAST TIME going to this hotel. Elevators take 15+ mins, hotel phones take 10+ minutes for anyone to respond or they don’t respond at all. The only person that was very friendly was Jerry the server/bartender on the rooftop. He was very friendly despite being busy, attentive (as much as he could be) other bartenders were rude to the guest next to us or would just ignore majority leaving Jerry to work more. Food at the VUE was good along with the breakfast food. But overall would not recommend anyone to go there unless you went to see a rooftop but not to stay.

Partner

10/10

Exceptional

06 Jul 2026

Raheem

Awesome stay

Self

4/10

Poor

06 Jul 2026

Roberto

Soy una clienta fiel a ese hotel durante 15 años, pero esta vez estuve una mala experiencia con el aire acondicionado y otras cosas lo cual estoy muy desilusionada del hotel. Y también dejé sillar y otras cosas el cuarto donde se guardan esas cosas, dejé 3 sillas , una sombrilla de playa y una casita de playa lo cual me entregaron solo dos silla de tres

Family_with_children

2/10

Poor

06 Jul 2026

Alexander

I have bed bugs thanks to you.

8/10

Excellent

06 Jul 2026

Jenny

The check-in process took about an hour, and they didn't have any early check-in available, I guess because of the holiday!

Partner

10/10

Exceptional

06 Jul 2026

Kimberly

Parking wasn't included. Hotel was nice and staff was friendly.

Family_with_children

8/10

Excellent

06 Jul 2026

Maria

Tired lobby, refurbished floor, nice breakfast - tried and true spot to stay in AC.

Family

8/10

Excellent

06 Jul 2026

F Lee

Our room was quiet, clean, and up to date with good linens and towels and comfortable bed. The rooftop VUE bar was quite pleasant.

On a Tuessday night, there were no adequate restaurants open either in this hotel or in nearby casinos. We made do with good quality snacks at VUE bar.

Lobby, elevators, and long passageways to the garage looked threadbare.

We enjoyed the Curator's Tour and organ concert at Boardwalk Hall, but the rest of Atlantic City was quite depressing, and even frightening.

Friends

6/10

Pleasant

06 Jul 2026

Maariya

It's good for an overnight stay if you want to stay away from cas

10/10

Exceptional

06 Jul 2026

Robert

Clean room. Courteous Staff.

Self

2/10

Poor

06 Jul 2026

Nick

Many issues, from a 2 hour checking in lines, long wait for elevators and broken shower head in room causing water splash all over the bathroom

Partner

8/10

Excellent

06 Jul 2026

Angelina

The room was clean. The staff were helpful. They gave us no beach view room. But that’s okay. We still had sunlight to shine in the room. The fridge barely worked but it took time to get cold. They need to upgrade their tv lol. The bed was cleaned. I checked for bugs etc. never know. The elevator took forever even though they had 5-6. 23rdth floor the Vue. We ordered food. They took forever for the Cesar shrimp salad. The wings came out before that. The vibe was great ( music). The view on the rooftop is great. The bathrooms were clean. I give this hotel 3.8/5. I would come again.

Family_with_children

8/10

Excellent

06 Jul 2026

Dierra

The pool was calm clean layed back vibe I love that it was family friendly

8/10

Excellent

06 Jul 2026

Rhea

The staff was incredibly helpful, especially on a holiday weekend. The location was convenient.

Family

2/10

Poor

06 Jul 2026

Patricia

Arrived at 5PM and waited about an hour for check in. Elevators were extremely crowded and extremely slow. Took stairs UP to the 11th floor several times. After arriving in our room, there were no TOWELS! Saw a housekeeper in the hallway servicing another room and asked her for towels and was told she didn't have any. How is that possible? Tried calling housekeeping and received no answer. Went back to the front desk to ask for towels and never received them the first night. Went back to the front desk Saturday morning asking again for towels. Finally received them an hour later. Beds and pillows were extremely uncomfortable. Will not book again. Only positive was the location of the hotel.

Friends_and_family Family

2/10

Poor

06 Jul 2026

Ashley

Dirty

8/10

Excellent

06 Jul 2026

Sreypov

Good

Family

10/10

Exceptional

06 Jul 2026

Stacy

Had an overall comforting stay

Partner

6/10

Pleasant

05 Jul 2026

Cheng

Location is perfect, however the facility is too old. Although there are 5 elevators, 2 were broken and you have to wait for 15-30 mins.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Louise

It was poor experience - from the check in, which took over 1.5 hours, to the elevators (which you’d hope you would get on). Overbooked and crowded. Loud noises in the hallway, rusty vents. Staff was nice but overall experience and logistics of the hotel was quite poor.

Friends