Name: Caesars Atlantic City - A Caesars Destination
Address: 2100 Pacific Avenue, Atlantic City, 8401, US

Caesars Atlantic City - A Caesars Destination

Atlantic City - NJ · United States

100 reviews shown

10/10

Exceptional

03 Aug 2026

Brian

2/10

Poor

03 Aug 2026

Ryan

We arrived and we got put in a room that was smoking since we were told the king non-smoking that we booked and paid for, was no longer available, and that’s all that’s available since we booked through Expedia, and got assigned at property. Same rate, completely different than what we had planned for, so hoped to get some type of rebate on it. The room was horrendous.. filthy, busted window shade, busted ac unit, stained towels, and a peeling ceiling. The resort itself looked great, but the room was atrocious. Would come here to play, but not stay.

10/10

Exceptional

03 Aug 2026

Barielle

Property was very clean and accommodating

10/10

Exceptional

02 Aug 2026

david

Great place

6/10

Pleasant

02 Aug 2026

Tiara

The hotel was very clean and great ambiance; however the room did not have hot water in the shower or sink and all the amenities close too early. I just don’t understand why the gym closes early.

10/10

Exceptional

02 Aug 2026

Catherine

Every thing was good

6/10

Pleasant

02 Aug 2026

Philippe

Il causa une forte odeur de cigarette et de marijuana partout dans l
Hôtel même au niveau des chambres non fumeur nous avons pas eu d eau chaude pendant 18 heures malgré 3 requêtes de Repartion au près du personnelle nous avions booker un type de chambre à bas prix sur expédia rendue à l hôtel il nous on dit que se type de chambre etais seulement disponible en version fumeur pour obtenir une chambre non fumeur nous avons du payer 100$ usd de plus par nuit l’os de notre chek out nous avons constaté que ils nous on charger plus de 150 USD par nuit avec des frais cachée notre séjour nous a coûter 2000 au lieu de 1187 tel que booker sur expédia nous somme très déçue et on retournera pas la avec se genre de passe de prix comme ça

4/10

Poor

01 Aug 2026

Danielle

Keep in mind that you have to pay to use the hotel's pool, the room was not cleaned eventhough I was not allowed to check-in on time because the room was \"being cleaned\", luckily I had Lysol wipes etc.

2/10

Poor

01 Aug 2026

Stacey

Stuck in elevator 7 times on floors, staff doesn't help you either , you have to wait to ride with someone to floor. Smelled like smoke on non smoking floors. Asked for a manager to call never did. No wash cloths in our room when we got there. Horrible experience. Have to pay for pool.

6/10

Pleasant

01 Aug 2026

Victoria

Our stay was fine, not entirely what we were expecting for a Caesar’s. Room definitely felt outdated although it was comfortable for one night. Really disappointed that the resort fee doesn’t include the pool, not many other amenities for a guest to feel welcomed and not charged for every little thing. Would stay again but only if other areas were pricier.

2/10

Poor

01 Aug 2026

Angel

It was a terrible night at the hotel very strong cigarette smelling all night in the room. Cockroaches in the bathroom.

10/10

Exceptional

31 Jul 2026

Lee

Great location, great facilities. Room was lovely, large and clean.
Staff were on the whole slightly inattentive but on the whole a pleasant stay.

10/10

Exceptional

31 Jul 2026

Mélissa

Très bien!

6/10

Pleasant

31 Jul 2026

Rose

Room was very clean, check in took forever and staff were not that helpful. Pool is separate charge from the hotel and a reservation is required ahead of time.

10/10

Exceptional

31 Jul 2026

rosemarie

As always everything was excellent except our shower was not working properly and we had to take scalding hot two second showers because we couldn’t adjust settings at all. The cold water was non existent

8/10

Excellent

31 Jul 2026

Elisa

Gym and pool over 21 y old is bad... Al ready so much casino area where obviously is better not keeping kids captivated by lights.... Restaurants are sorta dear for me.. But overall all good

10/10

Exceptional

31 Jul 2026

Rosalyn

Great stay at Caesar! Would definitely come back!

4/10

Poor

31 Jul 2026

Barry

Beautiful hotel with very nice rooms and casino. It ends there. Most of the staff members are unfriendly and the prices at restaurants and shops are beyond outrageous.

10/10

Exceptional

31 Jul 2026

Guy

The pool is for adults only. It’s décevant for the childrens.

2/10

Poor

31 Jul 2026

Hector

Room were awful.

10/10

Exceptional

30 Jul 2026

Nancy

Amazing experience! Great customer service and hotel was nice and clean

8/10

Excellent

30 Jul 2026

Lou Ann

I was a bit disappointed in the cleanliness. Tried to play roulette, all tables were littered with bottles and garbage. Bathroom by lobby was filthy whole time we were there. Cost for a chair at pool was steep without much benefit. Shower supplies were cheap! Yuck! Not easy to move luggage around,
Overall the room was nice, elevators moved quickly. Staff was pleasant.

6/10

Pleasant

30 Jul 2026

Michael

Very complicated to get around unless you’ve been there before not recommended with kids

10/10

Exceptional

30 Jul 2026

Bryon

Didn't like the fact of pool on roof costing $80. Must reserve before 1200 pm. But it is ran by 3rd party and not Caesars.

6/10

Pleasant

30 Jul 2026

Robert

Il y avait une fort odeur de cigarette et de marijuana partout dans l’hôtel même au niveau des chambres non-fumeurs. Nous n’avons pas eu d’eau chaude pendant 18 heures malgré trois requêtes de réparation auprès du personnel. Nous avions booké un type de chambre à bas prix sur Expedia et rendu à l’hôtel ils nous ont dit que ce type de chambre était seulement disponible en version fumeur. Pour obtenir un chambre non-fumeur nous avons dû payé 100$ de plus US par nuits. Lors de notre check out nous avons constaté qu’ils nous ont facturé plus de 150$ US par nuit en ajoutant plein de frais cachés. Notre séjour nous a coûté 2000$ à la place de 1187$ tel que booké sur expedia. Nous sommes déçus et nous n’y retournerons jamais.

10/10

Exceptional

30 Jul 2026

Susan

Love it

8/10

Excellent

30 Jul 2026

MARSHA

Needs a microwave in room.

10/10

Exceptional

30 Jul 2026

Scott

The description on the Expedia website should explain that the chose your room when you get there wasn’t as listed. We read that it would be a king bed or two queens. Upon check in, they informed us that for that they only had smoking rooms left and if we wanted a non smoking room we could upgrade for another $180 some dollars. That was the stated on the website and we never would have booked it if the smoking rooms were the only rooms available…. Under that rate. Also on the website there’s a picture of a spa, and a pool. Those all have to be under reservations only for an additional fee and the pool is only for adults. In the end, we were able to get it all worked out, but we shouldn’t have had to go through the hassle, but not knowing it was only smoking rooms.

10/10

Exceptional

29 Jul 2026

Christian

Everything is good

10/10

Exceptional

29 Jul 2026

Valerie

The best hotel to stay in, upscale restaurants, close to everything, very clean and comfortable beds. Nice surprise to get a complimentary upgrade for checking in on my bday and discounted parking. Great customer service, very pleased. Easy to check in and out. Felt safe and comfortable. Nice weekend to see a show and have some family beach fun. Gelato, coffee shop was open which felt like 24/7.

4/10

Poor

29 Jul 2026

Christine

Housekeeping everyday no longer exists at Caesars! Extremely disappointing. Called for two days asking when I could expect to have housekeeping services; was told several different varying answers by Claire, who also wouldn't let me talk to any supervisor, she informed me she was qualified to answer my questions. When pushed several times during the second day, she finally said to me rooms only get cleaned on the day you checkout. By telling me this, everything she had told me before was a lie. When called out on that, I finally was transferred to someone else, who in turn told my she (Claire) was new. What a crap-show. When you book a hotel at any Caesars property you expect better! I will never book there again, or any Caesars property in any other city again.

6/10

Pleasant

29 Jul 2026

Stephanie

When we arrived initially our room was 3328, which was not cleaned thoroughly. There were crumbs all around the bed and chair. We were moved to room 3336. Although the floor was clean, the shower, along the door frame and edges was filthy. It was a build up of black dirt. The bathroom sink had a very slow drain, to where it would back up with water. As soon as you turned on the sink, it immediately started to fill with water. The room also did not have a welcoming smell. It was like a settling/lingering odor as you entered the room each time. I took pictures of the shower and sink. I showed them to Aaizon, the gentleman at the checkout counter. He indicated he would inform someone of the issues. He did offer his apologies to the matter, but no kind of compensation for our troubles. He still proceeded with the checkout process and charging my card for the resort fees of $159.

8/10

Excellent

29 Jul 2026

Kazeeka

Great experience

8/10

Excellent

29 Jul 2026

Samuel

Chambre rénovée très propre. J’y reviendrai. Par contre, le stationnement n’est pas inclus. Il est payant de 15 à 20$. La réception donne des billets de 5$ de rabais.

6/10

Pleasant

28 Jul 2026

david

Pool was just too small, requiring reservations. Bellman were extremely nice. Reception staff just average

6/10

Pleasant

28 Jul 2026

Kevin

I had to write a review just to mention how bad the check in lines were. It reminded me of TSA type lines and for some reason, all 4 self check in machines were out of service during peak check in times but working at 8am? That was about the most frustrating thing about my stay

8/10

Excellent

28 Jul 2026

brenda

I didn’t like that you had to pay to use the outdoor pool

10/10

Exceptional

28 Jul 2026

Joseph

Great location

10/10

Exceptional

28 Jul 2026

Peter

I had a great time
Thanks see you soon

10/10

Exceptional

28 Jul 2026

Candace

Great property! It was very clean

10/10

Exceptional

28 Jul 2026

Melisa

room was very clean and staff was friendly, room was easy to find and floor was easy to navigate.

10/10

Exceptional

28 Jul 2026

Jong ryung

The place was clean and quiet with nice staffs!

8/10

Excellent

27 Jul 2026

Clement

There was hair on the floor in the bathroom when we arrived so we requested room service multiple times and it never came. The experience was great other than that.

8/10

Excellent

27 Jul 2026

Tina

Room is clean and comfortable

6/10

Pleasant

27 Jul 2026

Troy

Caesars does not have a food court like tropicana or Resorts. They advertised west but those places were never open. For that reason I probably will not stay there again. They also charge you to use the swimming pool. I also couldn't find the 1$ slots. There wer a bunch of penny machines. This owner brought all of these hotels and he is starting to bring all of the extra fees like Vegas. The rooms were nice but I didn't like the sheets, looked as if they were not changed, so I changed them.

10/10

Exceptional

27 Jul 2026

Janelle

Rooms renovated and clean.

2/10

Poor

26 Jul 2026

Chuck

Unacceptable.

The property charges you for every single thing. Nothing is included even though you are paying so much money for the room.

They charged us for using the pool and requesting cleaning to the room.

I will not return.

8/10

Excellent

26 Jul 2026

Celeste

The elevator service was really bad, no real window in the room makes Ike a prisoner

6/10

Pleasant

26 Jul 2026

Julio

Overall, the hotel is okay, but the room cleanliness leaves a lot to be desired; they don't clean daily. Even when you do request service—I asked at the front desk for someone to come at 9:00 AM—nothing had been done by the time we returned at 4:00 PM. We asked the housekeeper if she could clean our room, but she said it would take a while and mentioned that they didn't actually change the sheets—they just straightened them out—because they didn't have time. She called her supervisor just to say she’d be delayed, since we insisted on having the sheets changed and fresh towels put out. It was unbelievable; we couldn't credit it. The next day they did come and clean, but they didn't vacuum the floors. In the end, we had to go back to the front desk to tell them to send someone else—it was a disaster.
Another thing that caught my attention was having to pay to use the hotel's outdoor pool; access is by reservation only, and you have to pay for the chairs you use, even as a hotel guest.

4/10

Poor

26 Jul 2026

Carlos

found old trash in the closet

10/10

Exceptional

26 Jul 2026

Craig

Perfect location and great for what wee needed it for. Can't really say I enjoyed the actual city of Atlantic City, but that's not Caesars Palaces fault. They were perfectly fine.

6/10

Pleasant

26 Jul 2026

Noelia

No Netflix I’m tv. No options. To watch tv. The rug was a little dusty. Took time for the time the water to heat up. Bed was good clean and soft. The room was big. The swimming pool open until. 5 not good. We ordered food in the hotel. Was excellent.

6/10

Pleasant

26 Jul 2026

Savitri

We arrived at 740 pm we had 9 pm dinner plans it took us 1 hr and 20minutes to check in .Jose was the only employee working at the front desk the check in kiosk were all out of order and there were at least 20 people on line. About half hour later the front manager Denzel finally came up front to assist with another front desk employee but by then the wait was ridiculous. I have to wonder if they came to assist after I called ceasers directly to let them know what was going on at the front desk. I travel all the time and this was my first time it has ever taken me that long to check in so that was my first impression of ceasers

8/10

Excellent

26 Jul 2026

Yana

We paid extra for king size bed room in one of the towers, the bed was not a king size bed,compared to the one we have at home. The room had no glass glasses only paper coffee cups…. Was expecting a lot more for what I paid for the room

6/10

Pleasant

25 Jul 2026

ali

Pool is only for adult and should pay for that , didn’t mention in Expedia when booked

10/10

Exceptional

25 Jul 2026

Charles

Only con was the pool. You have to pay extra to use the rooftop pool. 👎

10/10

Exceptional

25 Jul 2026

Talal

لا احد ينظف الغرف

10/10

Exceptional

24 Jul 2026

Noam

It was a great experience going to Caesar’s in Atlantic City. It has a very good environment nice rooms and plenty of things to do. I would recommend you go!

10/10

Exceptional

24 Jul 2026

Kemely

Clean room and amazing staff

10/10

Exceptional

24 Jul 2026

Jonathan

Everything was good

10/10

Exceptional

24 Jul 2026

JAMES

NICE

2/10

Poor

24 Jul 2026

Sasha

There was someone's hair in the train.In the bathroom

10/10

Exceptional

24 Jul 2026

Brittney

Awesome!

10/10

Exceptional

24 Jul 2026

Elizabeth

I like the size of the room.

6/10

Pleasant

24 Jul 2026

Philip

Meh

10/10

Exceptional

24 Jul 2026

César

Todo muy excelente

8/10

Excellent

23 Jul 2026

Amber

Overall I liked the hotel. Very clean and quiet. The only thing I didn’t like was waiting on the phone for over 10 mins to reach someone at the front desk. We asked for some towels and they said they’d send someone up within an hr. It ended up being 2hrs and I had to track down housekeeping for some. I understand it’s a busy time of year, but any other hotel I’ve stayed in, they’d come up within the next 20mins and hand you some.

10/10

Exceptional

23 Jul 2026

Franklin

10/10

Exceptional

22 Jul 2026

Rina

Need
complementary toiletry

10/10

Exceptional

22 Jul 2026

Rebecca

All I can say is this is one of the best hotel experiences I have had. Easy check in and out, housekeeping was AWESOME! Def a 10/10 would and will stay again

10/10

Exceptional

22 Jul 2026

Alfred

I did not know you had to pay extra money to use the pool area.

10/10

Exceptional

22 Jul 2026

Carol Ann

Very Good hotel I recommend

10/10

Exceptional

22 Jul 2026

VICTOR DE LA

Clean Room No Good!!

4/10

Poor

22 Jul 2026

Samet

The beds were uncomfortable and outdated. The bathroom was not properly cleaned the sink was dirty, and there was dust throughout the room. The air conditioner was extremely loud, making it difficult to sleep. We also had to wait far too long during check in. Overall, the hotel needs better maintenance, cleanliness, and service. We were forced to sleep in a room that smelled strongly of cigarette smoke, and our request to change rooms was denied. There was no microwave, and the mini-fridge did not work. Everything in the room was old and outdated.

6/10

Pleasant

22 Jul 2026

Caleb

We were overall pleased, however we never got cleaned sheets for our entire stay. We had the housekeeping light lit for our entire stay. Also the overly loud family staying next to us made it incredibly difficult to get any rest in the evenings.

10/10

Exceptional

22 Jul 2026

Daniela

Beautiful stay.

6/10

Pleasant

22 Jul 2026

Paula

4/10

Poor

22 Jul 2026

Victor

The front desk service was absolutely terrible! They aren't prepared to provide good customer service, the staff were incredibly rude. The rooms were only half clean there was hair on the bed and the bathroom floors were dirty. You could clearly hear people talking in the other rooms. They close the pool really early, and I’m surprised a place this big doesn't have an indoor pool.

4/10

Poor

22 Jul 2026

Nina

Beware: you need to pay for the pool, sauna and hot tub. Why is there a $40 resort fee if I can’t use anything other than the pathetic gym. The halls wreak of cigarettes. Waitress with drinks are non existent.

6/10

Pleasant

21 Jul 2026

Silvia

Why don’t have hability to children’s when is a general hotel is no nice and access to pull previo reserv to adults you Are crazy

Family_with_children

10/10

Exceptional

21 Jul 2026

Aileen

Room was very clean and big double beds room.

Friends

6/10

Pleasant

21 Jul 2026

Dawn

Accessibility

Friends

8/10

Excellent

21 Jul 2026

Rose

Wonderful

Family

8/10

Excellent

21 Jul 2026

Marissa

The entire experience was rather enjoyable. The only issue we had is that we had to pay to reserve use of the pool, which had warm, cloudy water. That wasn’t enjoyable or worth the money. Wondering why your sister hotel, Tropicana, doesn’t charge to use their pool and theirs was refreshing last time we stayed there. We will be staying elsewhere in the future.

Family

10/10

Exceptional

21 Jul 2026

Richard

bars

Partner

10/10

Exceptional

20 Jul 2026

Marco

Thank you!

6/10

Pleasant

20 Jul 2026

Brigida

Everything was ok

Self

8/10

Excellent

20 Jul 2026

Brian

Room was great, new and refurbished. Could not access the pool for the kids due to age restriction. Boardwalk is not what I remembered.

Family_with_children

10/10

Exceptional

20 Jul 2026

Madonna

Everyone was friendly, the room was clean, and larger than expected. The only \"complaint\" is that we were there during a heat advisory and while the thermostat said 60, the FCU serving the room could not keep up and it was very warm, especially when trying to sleep. A lot of the amenities are for 21 and older, but the restaurant selection was great. We chose it because it was on the boardwalk and easy access to the beach.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Patricia

Expect front desk to be unhelpful for over half of your stay about trying to switch out of a room because you have asthma and don’t tolerate the cigarette smoke from the hallways. Also check your shampoo and body wash before it being too late at night, and no one is responding to your ask for refill for a late shower.

Family

6/10

Pleasant

18 Jul 2026

Amanda

One of staff was tryna be funny telling me about the pool I told I’m over 21 and thought I wasn’t when I gave my ID on my birthday at that and since there is an age limit for it to I found that weird for her to do

Self

10/10

Exceptional

18 Jul 2026

Dariana

I had a great stay at this hotel. The room was very clean, and the service was excellent. The staff was friendly and helpful throughout my stay. I would definitely recommend this hotel.

Friends

8/10

Excellent

18 Jul 2026

Khaled

its Caesar resort construction

Family_with_children

10/10

Exceptional

18 Jul 2026

Ashlyn

Love! Love! Love! I can’t wait to go back !!

Partner

8/10

Excellent

18 Jul 2026

John

Very helpful and nice staff. Rooms beautiful and clean. Some of the facade inside and restaurant walls, molding could use a good dusting and wipe down. Beds are great! We will be back.

Partner

2/10

Poor

18 Jul 2026

Samantha

Entire room smelled like a Porto potty that had been sitting out in the hot sun. Difficult to get housekeeping to come to our room. Shampoo, conditioner and body wash dispensers were empty. Someone tried to enter my room shortly after I checked in, i complained to front desk who said they provided a $50 food/beverage credit that I was never able to use because it wasn’t accepted anywhere.

Friends

10/10

Exceptional

18 Jul 2026

Nancy

I love Caesars! Love the interior and atmosphere. Totally well-maintained. Enjoyed our stay there!

Partner

2/10

Poor

17 Jul 2026

Umair

I paid almost 185$ per night + taxes and they didn't provide us a single amenity not even a single bottle of water. Pathetic.

Friends

10/10

Exceptional

17 Jul 2026

Taylor

It was very clean and well put together with constant changes I would go to bed wake up and something else would be different even if it was a small change!

Family_with_children

2/10

Poor

17 Jul 2026

Kenny

First day we got there we went swimming in the beach hanged out to 11 o’clock came in went to take showers and there was no hot water. I did complain. They said they were gonna send the Tech it would take less than an hour. They never came at three in the morning. The AC went out. I went downstairs personally. They tried giving me another room, but that room also did not have AC or hot water..

Partner