Name: AC Mainz
Address: Bahnhofplatz 8, Mainz, 55116, DE

8/10

Excellent

23 Feb 2026

Matthew

Great location in Mainz, directly across from the train station. Everything is a 10 to 20 minute walk away, max. Rooms are efficient but we had some issues with fit and finish. The bathroom door is basically a large shower door and it came off the tracks making it so we couldn't close it. bad for TV. shou to l

10/10

Exceptional

22 Oct 2025

Anthony

Right off the train across the street to find this nice and friendly hotel. Breakfast costs extra. Very busy area around the train station.

Leisure Family

10/10

Exceptional

29 Aug 2025

John

Convenient for transport

Business_and_leisure

10/10

Exceptional

01 Jun 2025

Kenneth

This was very convenient to the train station. The restaurant was wonderful. Great Tapas. Everyone was very friendly. Our only negative is it was listed as having laundry services but we found it not to be available on a weekend. There is a self service laundry about a block away.

Leisure Family

10/10

Exceptional

09 Mar 2025

Oki

While my stay was pleasant overall, I did experience some noise from neighboring rooms at night. It seemed the doors closing were quite loud. Perhaps a modification to the door closures could help mitigate this.

Self

10/10

Exceptional

24 Dec 2024

PM

The bathroom seemed updated, very functional, decor really nice.
But found the lack of towel bars an inconvenience. The choice to hand wet towels was either over the shower door, over the hair dryer on wall or on bathroom door handles, not very convenient.
The hand soap bar way to strong perfumery....reminded me of mens after shave..

Self

8/10

Excellent

07 Nov 2024

John

Clean room with a Good location near transportation and restaurants

Leisure Friends

6/10

Pleasant

07 Nov 2024

Paul

No Marriott rewards if you book here

Nearly annoyed that I could not get reward points and the room was not cleaned once after reception promised 1 clean each 3 days

Business

8/10

Excellent

28 Sep 2024

Kelly

Lovely, convenient hotel with very helpful staff. Only thing I would flag is that the bathroom windows let a lot of light into the room through the frosted glass door, so something to be aware of if you're hoping to sleep in!

Business_and_leisure Partner

10/10

Exceptional

23 Sep 2024

Jonathan

Great location so close to the train/bus station. Shoutout to Bas who was extremely helpful and kind. He suggested great restaurants and helped organize our trip to Frankfurt Hahn Airport. He has a great talent in customer service and hotel management. Thank you Bas for making our stay that much nicer!

10/10

Exceptional

13 Aug 2024

David Arthur

Nice hotel close to the Mainz Hbf. Conveniently close to restaurants and within walking distance of downtown.

Business_and_leisure Self

8/10

Excellent

18 Jul 2024

JAIME

Good hotel for business or short stay

Leisure Self

10/10

Exceptional

09 Jul 2024

Karen

Helpful staff, close to main train station.

Family

10/10

Exceptional

20 Feb 2024

Terry

Clean and quiet. Easy access to public transit.

Business Friends

8/10

Excellent

23 Oct 2023

Nicole

Hotel is clean and in an amazing location. Rooms spacious. Building history and restaurant on site is fabulous. The hotel staff friendly but a little stiff.

Leisure Partner

10/10

Exceptional

28 Sep 2023

Angela

Pleasant stay

This hotel is a wonderful find. The staff is top-notch and very helpful. The room was clean and oh so comfortable. Even though it's in front of a major transport hub, the room was quiet and we slept quite well. Restaurant has delicious food and served an excellent breakfast buffet. Parking was tricky, you do have to walk a block or two so be sure to drop off your bags in the lobby before you go to the parking garage. Grocery store is right there, too. We would definitely stay here again.

Partner

10/10

Exceptional

13 May 2023

Richard

Nice hotel. Across the street from main train station.

Business

8/10

Excellent

11 May 2023

Caroline

Good hotel right by station

Good spot if using hotel as base for rail trips as right opposite station.Clean and friendly small hotel. Excellent restaurant -Adam &Eden attached.

Partner

10/10

Exceptional

27 Mar 2023

Peggy

Great place

10/10

Exceptional

15 Feb 2023

Wayne

Awesome friendly hotel

Leisure Self

10/10

Exceptional

17 Jun 2022

Carrie

Clean and comfortable

Leisure

8/10

Excellent

05 Jul 2021

Verified traveler

Slightly less polished than the photos but location, nice staff & showers were great! Hope to try the restaurant next time.

Leisure Friends

10/10

Exceptional

12 Oct 2020

Beneria

The room was a bit small but it was clean and very nicely appointed. The staff was extremely friendly and helpful. I loved that the hotel was right across the street from train station and had all kinds of bakeries and shops to choose from

Partner

8/10

Excellent

13 Dec 2019

Louise

Very small rooms and no room service but good location and very helpful staff

Business

10/10

Exceptional

16 Nov 2019

Verified traveler

Excellent service! Standard single room is small. Could not use the “desk” in the room for work.

Business Self

10/10

Exceptional

14 Oct 2019

James

Great hotel, friendly staff, great location, great breakfast. Pretty faultless.

Partner

10/10

Exceptional

14 Oct 2019

Verified traveler

Hotel was conveniently located across from the Mainz Hbf, yet was very quiet.

Friends_and_family Partner

10/10

Exceptional

11 Jun 2019

Dale

Staff unusually kind and helpful, made my stay!

10/10

Exceptional

04 Jun 2019

Gwen

Fantastic hotel, convenient location

The hotel is absolutely beautiful. The rooms are clean, new and stylish. Really great hotel. The location, across the street from the train station, is convenient for transport to all the major tourist sites. My room was dead quiet and wonderfully comfortable. Parking in the area in inexpensive.

The only issue I have is not the hotel's problem -- the neighborhood is a bit suspect after 22:00. I wouldn't want to be out alone on the street at night. The hotel is totally safe -- it's just that the area is a bit questionable late at night.

Friends

8/10

Excellent

07 May 2019

Verified traveler

Excellent location close to railway Mainz Hbf railway station. Staff are helpful. The bed and room comfortable and clean. Amazingly quiet considering location. On the down side, one english tea bag and one small shower gel supplied for three night stay of two people is a little mean and did nit like the frosted glass doors to ensuite which made noise whenn opened and closed.

Friends_and_family Partner

8/10

Excellent

15 Jan 2019

Angela

Very convenient if you are passing by this city to catch the scenic train to cologne. Is right across the station and staff is really nice. Room was clean spacious with great amenities (slippers, robe, and toiletries). I couldnt enjoy the breakfast coz the bed was so comfy I slept through it and had to rush to catch my train, but the restaurant seemed to be dishing out some great food. Would stay here again!

10/10

Exceptional

10 Jan 2019

Sandra

Would use again

Very happy with this hotel.

10/10

Exceptional

21 Dec 2018

Verified traveler

The view from my room was of the central train station which was lit up for Christmas. The staff were extremely friendly and went out of their way to help you. Chamber cleaning was spot on.

Kudos to the whole staff!!!

Michael

10/10

Exceptional

10 Dec 2018

Stephanie

Lovely Hotel, Great Location

Lovely hotel in a great location. We booked here for easy access to the Christmas market. Right opposite the main train station it was in a super convenient location and just 10 minutes walk from the Christmas market.

Partner

10/10

Exceptional

09 Nov 2018

Verified traveler

Great central hotel

Great hotel for business stay. Room small but comfortable

10/10

Exceptional

04 Nov 2018

Verified traveler

Highly Recommend

Everything about the AC Hotel in Mainz was lovely. The building is beautiful, the rooms clean, fresh and comfortable, and the staff was attentive and warm. The food in Adam & Eden is also very good.

10/10

Exceptional

03 Nov 2018

Verified traveler

Excellent service! Clean rooms and wonderful restaurant.

8/10

Excellent

23 Oct 2018

Verified traveler

Very clean room, good location , and friendly staff.

Only one thing was very strange! Had to pay extra for wifi

10/10

Exceptional

01 Sep 2018

GayLynn

Extremely convienient for us next to the Hauptbahnhof. Very helpful staff, the room was very clean and the bed was comfy. Very nice big bathroom and wonderful shower! It was wonderful to have air conditioning as it was pretty warm this summer. Highly recommend this hotel in Mainz.

8/10

Excellent

30 Aug 2018

Caroline

Great hotel at convenient location

The hotel was at a very convenient location, right next to the train station and within walking distance of city center. The hotel was very quiet and clean. The lobby was very welcoming and at night there were packets of lavender out for us to put near our pillow. This was one of the few hotels where the air conditioning worked exceptionally well. The only negative is that the breakfast buffet was nothing special; I would go elsewhere for breakfast next time.

8/10

Excellent

06 Aug 2018

David

Short business trip

Stayed here for busness so didnt have a lot of time to check out the local area or use many of the hotel facilities. Nice hotel, and very handy for the train station. Couple of decent bars very close.

10/10

Exceptional

05 Aug 2018

Taylor

Great value Charming but more modern than it looks

Short but great 1 night stay while travelling through Germany. Great front of house service (spoke English well). Air conditioned rooms were amazing, as it was sweltering hot outside. The staff also advised on parking AND upgraded our room because we were on route to our wedding that week. Great value, would stay again!!

Partner

8/10

Excellent

25 Jul 2018

Chelsea

Friendly staff, clean, good location, small rooms and no parking

6/10

Pleasant

03 Jun 2018

patrick

Pricey for what you get.

We stayed for 2 nights. The hotel is very close to the station, which suited us.
The staff were very nice and friendly.
The breakfast was average given the room rate, but no real complaints.
The superior room was disappointingly small.Glad we were not in a standard one.
The twins beds were fine.

Partner

10/10

Exceptional

30 May 2018

Caroline

Fantastic hotel

The staff were so welcoming. I was treated to a Campari-flavoured sweetie thing on arrival and was upgraded to a room on the top floor. The room was immaculate with great air conditioning and was silent - even though the hotel is close to the train station. Breakfast was delicious and the whole hotel is wonderfully decorated. I’d recommend this hotel to anyone.

10/10

Exceptional

18 Apr 2018

Verified traveler

Walk across the Bahnhoff Plaza from the train!

Very convenient hotel and exceptionally helpful staff. Food is also excellent!

2/10

Poor

14 Apr 2018

Liani

Disappointed with service

I was told at check in that evening that i cant have the room as something was broken and no other rooms were available. I booked the room
over a month before arrival. I was then given another room in another hotel with lower standard and in not as convenient location. I was disappointed and can not understand why the hotel did not contact me prior to arrival as I arrived in the evening. Very disappointed with the service.

10/10

Exceptional

08 Apr 2018

John

The main hotel in Mainz

Great hotel - nice and new - great breakfast. Location right opposite train station was excellent for daily trip into Frankfurt

10/10

Exceptional

20 Mar 2018

Ron

In my top 2 favorite Hotel brands.

Have also stayed at an AC Hotel in Panama and liked it so much that when one showed up on my route on this vacation I wanted to stay at the chain again. It’s one if the Marriott branded hotels. Has a great feeling overall. This location opened about a year ago they told me. Very clean, great service, good included breakfast at the rate I paid which I felt was a very good value. To me this branded hotel has a boutique hotel feel. Will definitely stay at their other locations on future business and pleasure trips.

Family

10/10

Exceptional

19 Mar 2018

jb

AC Mainz Hotel

Stayed here over Patrick's weekend. Very central & close to everything. Hotel is beautifully decorated. Hotel staff were all very helpful . Although straight across from train station inside room was very quiet. Will definitely stay again if in mainz.

Partner

10/10

Exceptional

10 Mar 2018

Verified traveler

Perfect for business travel

The highlight was the staff. Very friendly and helpful. Hotel is right across from the train station, so it's ultimately convenient.

8/10

Excellent

08 Mar 2018

Verified traveler

Nearly great !

great hotel and service ! - AC needs fixing however it was red hot all night and sleeping was difficult - could not change the thermostat up or down :(

8/10

Excellent

26 Feb 2018

Verified traveler

Convenient for station!

Compact rooms but very comfortable. Difficult to cool room

8/10

Excellent

29 Jan 2018

Raquel

Work trip

Hotel is very conveniently located right next to the train station, it's clean and the room is small but very comfortable, the only downside is that it was a bit busy and noisy as a lot of people were entering and leaving rooms most of the night.

10/10

Exceptional

28 Jan 2018

Rebecca

Great hotel staff service

The last time I stayed here, I had problems with the wifi, which I mentioned to the manager who checked me out on departure. He offered me a breakfast voucher, but unfortunately I had to leave right away, so he said to contact him next time I'm staying there. I decided to stay there last week, and emailed the manager to see if the breakfast voucher was still available. I was expecting just a voucher for a single breakfast, but he went above and beyond! He upgraded my room to deluxe, and gave me free breakfasts and upgraded wifi for my 3 night stay. He definitely knows how to ensure customer satisfaction. I'll be staying there from now on every time I need to go to Mainz, not because I'll expect such an upgrade each time, but because his performance and that of his staff is fantastic. They go out of their way to help you.

10/10

Exceptional

20 Dec 2017

jason

Excellent Hotel. Only minor gripe is that the doors all slam very loudly therefore if you have a neighbor frequently coming and going it can be annoying. Outside area could also be a little better.

10/10

Exceptional

01 Aug 2017

John

Great staff

Great place to stay when you arrive by train. Just across the road from the station made it so easy for us. Easily accessible from Frankfurt airport. On the down side, it was a long way to the river. Lots of takeaway food to cater for their university students but not many choices for restaurants compared to other tourist places we have been in Europe. The staff were really friendly and helpful. I wanted to do a DK river cruise and found it really difficult to book online as the instructions said you needed a printout. The man on the check in desk was super helpful. I was able to make the booking and he printed it out for me, including the timetable of boats and the trains for the return trip.

Partner

10/10

Exceptional

12 Jul 2026

Jan Ove

Veldig hyggelig opphold. Rent rom, vennlig personale og en god frokost med det viktigste man trenger. God beliggenhet og et hotell jeg gjerne bor på igjen.

Self

10/10

Exceptional

01 Jan 2026

Reto

Sehr freundliches Personal. Schönes Zimmer. Super Lage

Partner

10/10

Exceptional

03 Dec 2025

Kari

Joulutorimatka Mainziin. Hyvin remontoitu ja siisti hotelli. Erinomainen aamiainen. Hotelli on 50m rautatieasemasta. Asema-alue siisti ja kohtuu rauhallinen, turvallisen oloinen. Suosittelen.

Friends_and_family Friends

10/10

Exceptional

11 Nov 2025

carolina

Silenciosa y limpia

Business

4/10

Poor

17 Oct 2025

Steffen

Es gibt keine nennenswerte Geräuschdämmung. Der Fahrstuhl, um den sich mein Zimmer schlängelte, macht mich kirre. Jedes Geräusch auf dem Flur und jeder bewegte Stuhl über(?) mir sind sehr laut hörbar. Ständig wachte ich auf. Erholsam war das so gar nicht. Zimmer recht klein, kein Schreibtisch. Bett und Kissen gut, Bad halbwegs modern. Frühstück ist qualitativ/geschmacklich nicht sonderlich überzeugend, allerdings gibt es Kaffee aus der Siebträgermaschine und die Innengestaltung ist ansprechend. Für mich ist eine vernünftige Übernachtung am wichtigsten und für knapp 200 EUR im EZ ist das Paket einfach nicht überzeugend.

Business Self

10/10

Exceptional

03 Jul 2025

Robert

Wir sind mit der DB angereist um unseren Enkel zu besuchen. Von daher brauchten wir keine Parkmöglichkeit und mussten nicht einkaufen. Das Frühstücksbuffet war hervorragend. Das Zimmer war - obwohl direkt gegenüber des Bahnhofes - sehr ruhig. Das Hotel vermittelte eine gehobene Atmosphäre. Sehr angenehm bei den hohen Außentemperaturen war die vorhandene Klimaanlage.

Leisure Partner

10/10

Exceptional

21 Jun 2025

Kazuya

駅から近くて便利です。サービスも行き届いていて安全安心のホテルでした。

Friends_and_family Friends

10/10

Exceptional

12 Feb 2025

Verified traveler

お勧めできます

建物の外観も内装もとても美しく、清潔で、スタッフの方々は非常に親切でした。

Business

6/10

Pleasant

01 Jan 2025

A.

Moderne, ansprechende Zimmer
Frühstück ist ausbaufähig - Service hier nicht so toll, sehr kleine Brötchen, auf die man noch warten musste (somit dann bei Erhalt sehr heiß)
Lage des Hotels = ggü. Hbf, war aber von vornherein klar

Leisure Partner

6/10

Pleasant

30 Sep 2024

Udo

Unzweckmäßiger Komfort

Modern eingerichtete Zimmer und sehr wenig Ablagemöglichkeit. Ein Bad mit Glaswänden, keinen Schrank oder ähnlich Möglichkeiten etwas zu verstauen

Business

6/10

Pleasant

08 Aug 2024

Verified traveler

5-Sterne-Service, sehr aufmerksam & zuvorkommend. Rezeption ist jedoch anscheinend immer nur mit 1 Person besetzt, kommt mir unterbesetzt vor. Zimmer gut geplant, inkl. geschäftsreisendenfreundlich mit zugänglichen Steckdosen am - allerdings kleinen, aber komfortablen - Schreibtisch inkl. USB-Steckdosen. Der Vinylboden war klebrig. Der Zustand war durch die Bank weg etwas in die Jahre gekommen. Komfortlevel im Zimmer für ein 4-Sterne-Hotel eher am oberen Ende, es gab jedoch keine Minibar & an der Rezeption zu kaufen gibt es nur Pepsi [IH], kein Coca Cola. Außerdem gibt es nur einen einzigen - sehr langsamen - Aufzug. Grundsätzlich ist das Hotel nicht barrierefrei, zum Eingang muß man erstmal 2 Stufen hoch & zum Aufzug nochmal Stufen.

Business

10/10

Exceptional

14 May 2024

Barbara

Nettes Zimmer mit Wasserkocher und Kaffeemaschine. Schönes Bad. Ruhige und funktionierende Klimaanlage. Gute Lage Nähe Bahnhof. Freundliches Personal - Frühstück ok

Business

10/10

Exceptional

21 Jan 2024

Camilla

Gutes Mittelklassehotell in Mainz.

Leisure Partner

8/10

Excellent

31 Jul 2023

Franz-Willi

Das Hotel hat eine gute Lage zur Altstadt und die Zimmer waren modern eingerichtet, aber etwas klein. Das Frühstück war in Ordnung. Das überwiegend englisch sprechende Personal war freundlich. Die Verständigung über Deutsch war aber soweit akzeptabel.

Leisure Partner

8/10

Excellent

20 Jun 2023

Frank

Prima

8/10

Excellent

24 Apr 2023

Hans Klaus

Besser geht immer, aber wir werden wiederkommen!!

Leisure Friends

10/10

Exceptional

28 Mar 2023

Joao

Boa estada

Razoavelmente boa !

Friends_and_family Family

10/10

Exceptional

16 Nov 2022

Willy

Ein sehr schönes Hotel mit bestem Service

Die Lage ist absolut spitze. Dort haben wir gemerkt, dass man auch 1A mit der Bahn hätte anreisen können, da sich das Hotel direkt vor dem Hauptbahnhof befindet.

Man wird sehr freundlich empfangen und genießt einen 1A Service. Obwohl wir etwas knapp dran waren, haben wir noch etwas zu Essen aus der Küche bekommen.
Als Vegetarier wird man hier sehr glücklich mit einem Salat, einer sehr leckeren Kürbissuppe und einer gebratenen Avocado mit Mango Chutney.
Genauso verhält es sich auch am Frühstücksbuffet. Es gibt eine ausreichend große Auswahl an Aufstrichen, sowohl süß, als auch herzhaft. Eine gute Auswahl an Obst, Gemüse und leckeren Getränken wird ebenfalls geboten.

Bei jeglichen Fragen zu den öffentlichen Verkehrsmitteln oder zum Nachtleben kann man das Service Personal gerne ansprechen und bekommt eine fundierte und freundliche Rückmeldung.

Die Zimmer sind modern gestaltet und sauber.
Die Betten sind super und wir mochten die Super Size Decke als Pärchen. Nur die Kopfkissen waren für unseren Geschmack etwas zu hart aber das ist vermutlich auch Geschmackssache.
Zum Badezimmer gibt es nicht viel zu sagen. Auch dieses ist sehr modern, sauber und ausreichend groß gewesen.

Das Hotel ist sehr empfehlenswert.
*****
Wir würden es jederzeit wieder besuchen.

Business Partner