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Leonardo Hotel Mainz

Mainz · Germany

Augustustrasse, 6View location

8.4/10Excellent914 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.4/108.4
Condition8.2/108.2
Location8.4/108.4
Neighborhood8.4/108.4
Value8.8/108.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Leonardo Hotel Mainz

The 4-star Leonardo Hotel Mainz hotel is just a few minutes' walk from the city center and an excellent base from which to explore the city. Stay in one of our air-conditioned rooms or suites with flat-screen TV.

With six meeting rooms and a meeting package, eve rything is taken care of for your business meetings, from providing the latest technology to ensuring guests don't go hungry.

After a busy day of work or sightseeing, relax in the Novotel spa area or in our atmospheric bar in the vaulted cellar.

Read more about this hotelShow less

With a stay at Leonardo Hotel Mainz, you'll be centrally located in Mainz, within a 10-minute walk of Fastnachtsbrunnen and St. Stephan´s Church with windows by Chagall. This hotel is 1 mi (1.6 km) from Mainz Cathedral and 1.3 mi (2.1 km) from Rheingoldhalle.

Stay in one of 217 guestrooms featuring Smart televisions. Flat-screen televisions with satellite programming provide entertainment, while complimentary wired internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Planning an event in Mainz? This hotel has 5597 square feet (520 square meters) of space consisting of conference space and 13 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 5.00 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19 per person
    • Self parking fee: EUR 25 per day
    • Pet fee: EUR 15 per accommodation, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

St. Achatius 0.5 km / 0.3 mi
Church of St. Stephan 0.6 km / 0.4 mi
St. Stephan´s Church with windows by Chagall 0.7 km / 0.4 mi
Fastnachtsbrunnen 0.7 km / 0.4 mi
Sanctuary of Isis and Mater Magna 0.9 km / 0.5 mi
Mainz Citadel 1 km / 0.6 mi
Kirschgarten 1.1 km / 0.7 mi
Landesmuseum Mainz 1.1 km / 0.7 mi
Provincial Museum of the Central Rhineland (Landesmuseum Mainz) 1.1 km / 0.7 mi
Mainz State Theater 1.1 km / 0.7 mi
Mainz Cathedral 1.1 km / 0.7 mi
Augustinerkirche 1.2 km / 0.7 mi
Augustinerstrasse 1.2 km / 0.7 mi
Dom St Martin 1.2 km / 0.7 mi
St. Augustine's Church 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2007
  • Total number of rooms: 225
  • Number of floors (main building): 7
  • Single rooms: 12
  • Double rooms: 204
  • Suites: 1
  • Accessible rooms: 1
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
Show 34 more facilities & services
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Terrace
  • Luggage room
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room: 11
  • Printer
  • FaxExtra charge
  • Breakfast buffet
  • SnacksExtra charge
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishmentExtra charge
  • Online check-in
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE SUPERIORSINGLE • SUPERIOR • 1 Bedroom • 20 m²SGL.SU
    SINGLE SUPERIORPhoto unavailable4 photos

    Leonardo Hotel Mainz

    SINGLE SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Room amenities

    • Bathtub
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Bathroom
    • Wake-up service
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 20 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable6 photos

    Leonardo Hotel Mainz

    DOUBLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Housekeeping
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Bathtub
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1

    Photos are not available for this room type.

    Leonardo Hotel Mainz

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORT • 1 Bedroom • 15 m²TWN.OM
    TWIN COMFORTPhoto unavailable5 photos

    Leonardo Hotel Mainz

    TWIN COMFORT

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Room amenities

    • Wi-fi
    • Housekeeping
    • Make-up mirror
    • Desk
    • Toiletries
    • Wake-up service
    • Safe
    • Tea and coffee making facilities
    • TV
    • Hairdryer
    • Bathtub
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Leonardo Hotel Mainz

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU-1

    Photos are not available for this room type.

    Leonardo Hotel Mainz

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORT • 1 Bedroom • 15 m²SGL.OM
    SINGLE COMFORTPhoto unavailable4 photos

    Leonardo Hotel Mainz

    SINGLE COMFORT

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Room amenities

    • Housekeeping
    • Bathroom
    • Tea and coffee making facilities
    • Safe
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Make-up mirror
    • TV
    • Hairdryer
    • Bathtub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 15 m²DBL.OM
    DOUBLE COMFORTPhoto unavailable5 photos

    Leonardo Hotel Mainz

    DOUBLE COMFORT

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Room amenities

    • Housekeeping
    • Desk
    • Toiletries
    • Wake-up service
    • Wi-fi
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Hairdryer
    • Bathtub
    • Bathroom
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM-1

    Photos are not available for this room type.

    Leonardo Hotel Mainz

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIOR • 1 Bedroom • 20 m²TPL.SU
    TRIPLE SUPERIORPhoto unavailable6 photos

    Leonardo Hotel Mainz

    TRIPLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 3–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Room amenities

    • Bathroom
    • Bathtub
    • Hairdryer
    • TV
    • Tea and coffee making facilities
    • Safe
    • Wi-fi
    • Housekeeping
    • Wake-up service
    • Toiletries
    • Desk
    • Make-up mirror

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Leonardo Hotel Mainz

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Leonardo Hotel Mainz

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Leonardo Hotel Mainz

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR WITH DOUBLE BEDTRIPLE • SUPERIOR WITH DOUBLE BEDTPL.DB-SU

    Photos are not available for this room type.

    Leonardo Hotel Mainz

    TRIPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB-1

    Photos are not available for this room type.

    Leonardo Hotel Mainz

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Leonardo Hotel Mainz

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Leonardo Hotel Mainz

8.4
Excellent
914 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
8.4 /10
Neighborhood
8.4 /10
Value
8.8 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
19 Jun 2026
Sergey
Nice hotel , but a bit outdated.
Business Self
8/10
Excellent
19 Jun 2026
Andrew
Well located hotel with massive room and comfortable bed. My only issue was with the reception staff who weren’t very forthcoming with information, particularly about the car parking arrangements
Partner
4/10
Poor
09 Jun 2026
Annetta
Good location. Clean rooms.
Arrived early 8am,and asked for an early check in. Was told to check back at 1. Then was instructed to check back at 3. No options given. There was no accommodation for an early check in.
Hotel main elevator was down to one of two which was manageable, then the second one was not operable for several hours.
We would still use this hotel but some better communication and better maintenance is required.
4/10
Poor
18 May 2026
scott
Staff seemed put out by having to do their job of checking us in, the concept of hospitality was not in their vocabulary. Housekeeping left our soap contact empty, left dirty cups and upon asking for soap and clean towels, nothing happened until I asked again. A sauna and pool are adventure but the pool is closed for three hours without notice and the sauna is only open for a few hours in the evening.
Partner
10/10
Exceptional
12 May 2026
Martin
Great room, quiet, sauna and pool in the basement. Minutes from old town once you figure out the shortcuts.
Self
2/10
Poor
09 Apr 2026
Abdulrahman
No not good
Family
10/10
Exceptional
04 Apr 2026
Lori
Great experience our whole stay. The staff was friendly at check-in, the room was perfect and quiet, breakfast was delicious with a good variety for everyone. We had plenty to eat. Check out was simple.
Partner
10/10
Exceptional
31 Mar 2026
Tex
Clean room and friendly staff
10/10
Exceptional
18 Mar 2026
Martin
Nice clean room
10/10
Exceptional
10 Mar 2026
Martin
Clean room and friendly environment.
Partner
8/10
Excellent
26 Feb 2026
Tasha
Rooms were very nice, just parking wasn’t easy.
10/10
Exceptional
08 Feb 2026
Declan
Great staff
Business
8/10
Excellent
21 Jan 2026
Konstantin
All good about this place except expensive parking
Leisure Self
10/10
Exceptional
30 Dec 2025
Brittany
Wow! This hotel was wonderful. We had a horrible stay the night before in Cologne and arrived via train quite early so we could visit the Christmas markets. It was raining and we were tired. Upon arrival, we had only intended to drop off our bags but, to our surprise, both of our rooms were ready early so we were able to check in! The rooms were fabulous and had everything you could have wanted. The staff was wonderful. The property was beautiful. Could not more highly recommend staying here.
Friends_and_family Family
8/10
Excellent
10 Dec 2025
Rhys
Received two single blankets, and not a double blanket. Check out took 30 mins due to long queue and one person at the desk
10/10
Exceptional
22 Nov 2025
Fulvio
Staff were friendly, checking in was quick. Hotel is in good nick, and in-room temperature control.
8/10
Excellent
22 Nov 2025
Declan
Nice clean hotel
Leisure Family
10/10
Exceptional
31 Oct 2025
Olusegun
Great choice
10/10
Exceptional
26 Oct 2025
Azriel
New facility recently purchased by Leonardo. Up on a hill above the center of town where all the attractions are. Downhill to town but uphill going back to the hotel. But the area seems safe.
10/10
Exceptional
20 Sep 2025
Chen
Good service and staff.
Business
8/10
Excellent
19 Sep 2025
Laura
perfect for a weekend stay! newly renovated & large rooms.
Leisure Friends
10/10
Exceptional
17 Sep 2025
Marzieh
I liked my stay.
8/10
Excellent
15 Sep 2025
Hilary
This was a great hotel. They allowed you to choose the frequency of room cleaning which was nice! Would have liked a recycle container in the room. Only a coffee pod machine in the room, which isn't ideal for tea (and leaks when you use it for tea), so a kettle would be preferred for this tea drinker. Otherwise the room was modern, clean and comfortable! Enjoyed our stay! Staff was excellent and helpful with any inquiry we had!
Business_and_leisure Family
8/10
Excellent
09 Sep 2025
Paul
Room had been refurbished well
Breakfast was good but busy. Queues for coffee were long
Leisure Partner
6/10
Pleasant
25 Aug 2024
Florin
The hotel is about to close, weather for renovation or for good is not clear, but this is something they forgot to advertise online. Nevertheless, hotel was decent, but more of an Ibis level than a Novotel, although priced as a Novotel.

Staff was quite difficult and seemed clueless about how to manage simple tasks such as charging us for some extras from a fridge in the lobby.

I am not sure what happened, but this was not the experienced I wanted from a Novotel.
Friends_and_family Family
10/10
Exceptional
25 Aug 2024
Ali
Great area, great spacious room.
10/10
Exceptional
22 Jun 2024
Gary
I recently wrote that the pool was only open between 7:00 PM & 9:00 PM. This is incorrect (there was an error on their bulletin board). The pool is open starting at 7:00 AM.
Leisure Partner
10/10
Exceptional
19 Jun 2024
susan siu kuen

Great stay

Loved our stay. Very quiet hotel area. Check in was seamless, rooms are good with comfortable beds, coffee machine along with tea kettle & tea. Loved the breakfast as it had a great variety. Very close to central area & very accessible with car or by foot. Lots of underground parking
Friends_and_family Family
8/10
Excellent
19 Jun 2024
Kevin

Top of the hill

Nice hotel at the top of the hill steep climb back or stairs,taxi from town 15euro. PutTrajanstrasse inthe satnav for the car park, or you will miss it in the one way,go down to the second level, you will see the signs for the lift
Partner
10/10
Exceptional
18 Jun 2024
Ali
The staff is very helpful, the manager is very professional and acomodating.i would recommend this place to everyone.
Business_and_leisure Family_with_children
8/10
Excellent
13 Jun 2024
Verified traveler
Older hotel in okay condition very in need of updating. Parts of the spa are out of order (cold plunge) and the entire pool and spa area is often pretty smelly. That being said, the sauna is huge and wonderful!
Friends_and_family Family
10/10
Exceptional
12 Jun 2024
Jeffrey

Great staff and lovely hotel!

We had a great stay with such friendly and helpful people. They went out of their way to make sure that our room was ready early, which was so kind. We needed it early to make it to a wedding. Very professional and nice. It's within walking distance from the train station and downtown. We loved their pool/sauna area. Our only mild complaint was that the pool is quite small and the hot tub was not working. We would still highly recommend Novotel!
10/10
Exceptional
02 Jun 2024
Johanna
nice clean large rooms, comfortable beds; good location in walkable distance to the train station and town center; beautiful and spacious spa area; the kids loved hanging out in the pool.
Leisure Family_with_children
8/10
Excellent
01 Jun 2024
craig
We’ve stayed here many times over 10 years. Some of the furnishings are looking a bit worn, but all is clean. Bathroom is very clean. Linens and bedding are fresh. Breakfast buffet remains high quality. Staff informative and helpful.
Leisure Partner
10/10
Exceptional
06 May 2024
francis
good location nice staff
6/10
Pleasant
10 Apr 2024
Elaine

Average hotel

Very disappointed with hotel reception upon
Arrival~ lack of customer service until I initiated it. Room very average and stained carpet- Housekeeping exceptional to bring missing items to room. There are much nicer hotels in Mainz that we have stayed at.
Partner
8/10
Excellent
14 Jan 2024
Tilman
Very central
Leisure Partner
10/10
Exceptional
07 Dec 2023
Claire
Really enjoyed my stay here. Would come again. Great free mini bar! Nice, helpful reception staff.

Better / brighter lighting option in room and somewhere easier and more convenient to plug in the kettle would be good.
Leisure Family_with_children
10/10
Exceptional
02 Oct 2023
Daniel
Good
Leisure Family_with_children
10/10
Exceptional
27 Sep 2023
Alice
Room was very comfortable. Air conditioner was not cooling enough. Beds were very comfortable too. Very centric to a lot of great dining places.
Leisure Family_with_children
10/10
Exceptional
28 Aug 2023
Zak Josef
Beautiful hotel in a beautiful area manned by the most polite and accomadating people
Leisure Self
10/10
Exceptional
06 Aug 2023
Martin

Comfortable stay

Our family of four stayed just one night in this hotel before continuing our holiday, travelling through Germany. We found it very comfortable sharing a room together and enjoyed a lovely breakfast with great choices.
We all enjoyed a swim in the pool before continuing our journey.
Great service and friendly staff.
Friends_and_family Family
10/10
Exceptional
16 Jun 2023
craig
We always stay here after arriving in Frankfurt from US
10/10
Exceptional
30 May 2023
Howard
My air conditioner didn't work well but the staff was quick to bring me a fan
Leisure
2/10
Poor
19 Feb 2023
George
The bartender was gracious and amazing! The desk staff was friendly. However, the rooms were hot, the bed was hard and our linens were not changed out (even though we left a green \"please clean\" card), and the room was not cleaned. Don't recommend.
Business_and_leisure Family
10/10
Exceptional
07 Dec 2022
THEODORE
An excellent property. Very clean and great location. Staff was wonderful and very polite and helpful during our stay. Would definitely recommend.
Leisure Partner
8/10
Excellent
02 Nov 2022
Kean Seng
Nice hotel near major attraction. Just about 8 - 10 mins walk from Mainz train station. Room was clean, but the corridor have some sort of smell, but nothing major. Breakfast selection is good. Lift was a bit slow.
Leisure Self
10/10
Exceptional
06 Sep 2022
Sabrina

We’d stay here again

We really liked the location of this hotel because it put us super close to the Altstadt. The rooms were well kept and comfortable. Breakfast was a little higher than average but worth the money. The front desk gave Origami packs to our kids.
Friends_and_family Family
8/10
Excellent
08 Aug 2022
James

Great location and friendly service

The hotel is in a great location, a few minutes’ walk from the train station and 15 minutes to the city centre. The staff are very friendly and helpful and tolerated my rusty German (they offered to switch to English but I like to practice). Fitness centre is basic and the room decor is a bit worn but everything works. Excellent breakfast buffet.
Business Self
10/10
Exceptional
24 Jul 2022
craig
This is our recovery hotel after flight from USA to Frankfurt. We keep coming back. Several airlines put their crews up here between international flights.
Leisure Partner
10/10
Exceptional
25 Jun 2022
Olivia

Nice place, recommended

Very happy with my stay at Novotel. Staff was friendly and the place was great. Clean and comfortable room. Complementary water in the room. The pool was very shallow though and the room where the pool was, was quite cold. But overall nice.
Business
10/10
Exceptional
06 May 2022
weimin
Very friendly front deck staff,
Partner
8/10
Excellent
21 Apr 2022
Carole
The hotel is a good location staff is ve
Friends_and_family Friends
6/10
Pleasant
22 Oct 2021
christien
The hotel is pretty run down from the last time we stayed there, which is only a few years back. The pool was also closed for refurbishment.
So we were a little dissapointed.
Leisure
10/10
Exceptional
09 Oct 2021
Pavel
Excellent hotel, located just minutes away from Altstadt , and close to HBf. Good choice for both business and leisure travelers
Leisure Partner
10/10
Exceptional
02 Aug 2021
Michele

Great value for the price

Great value. Nice, clean and comfortable hotel in a nice area. Would definitely stay here again. It was a great place to stay on route to our other adventures in Germany
Partner
10/10
Exceptional
27 Aug 2020
Mac
Thanks for your high quality and friendly service
Business Self
10/10
Exceptional
20 Aug 2020
Macc
On the room 457 the radiator was doing strong noise like drains water and I couldn’t sleep well. Could you check it
Business Self
8/10
Excellent
13 Jul 2020
Kristian

Pool closed during corona

Unfortunately the spa/pool area was closed due to Corona. It would have been nice if this information was stated on hotels.com or hotels own website.
Friends_and_family Family
10/10
Exceptional
05 Jul 2020
Mella

Top

Super freundlicher Empfang. Leider war während der Corona Zeit die Sauna gesperrt. Ansonsten top. Sehr zu empfehlen.
Business
6/10
Pleasant
03 Jan 2020
Verified traveler
Nothing unique that stands out for this hotel. It’s pretty hard to find at night. We stayed for one night and wasn’t really impressed so one night was enough.
Business Partner
10/10
Exceptional
20 Dec 2019
Chris
good location, good service.
Business
4/10
Poor
14 Dec 2019
John

A disappointing stay

The sauna in the Wellness Spa was completely out of service for the entirety of our stay (four days!). Visiting the Wellness Spa and using the sauna has always been a key aspect of our stay at the Novotel. After two days of disappointment at the Novotel, we went to an outside spa to enjoy a relaxing sauna. It cost us an additional 36 Euros to get what we should have had at the Novotel.
Partner
10/10
Exceptional
01 Dec 2019
Verified traveler
Personable helpful front desk staff. Great location.
Business_and_leisure Family
10/10
Exceptional
18 Nov 2019
Cristina
Clean spacious family rooms, comfy beds, clean bathroom with big tub, delicious breakfast. Only compliant was the hallways - carpets were stained and clearly in need of replacement.
Friends_and_family Family
8/10
Excellent
16 Oct 2019
Mary
I spent very little time there just one overnight. The bedroom was very comfortable. If i were back in Mainz i would be happy to stay there.
Business
10/10
Exceptional
07 Oct 2019
Verified traveler
Spacious rooms, rare hotels in Europe with kettle for hot water
Friends_and_family Friends
10/10
Exceptional
03 Aug 2019
V
Located very close to the Mainz Dom. Hotel is on the hill, so you can take the lifts to go down to level 5 and enter city from the back gate. Staff was very nice ! It’s always nice to come to a hotel/restaurant where people are smiling.
Leisure Family_with_children
8/10
Excellent
21 Jul 2019
Verified traveler
We stay here often after flight to Frankfurt. Very clean modern. Updated beds recently. Had a couple minor equipment issues in room, but very nice maintenance man fixed them fast. Breakfast is great. Fitness center in basement of old fortress is kinda cool.
Leisure Partner
8/10
Excellent
31 May 2019
Verified traveler
This was one of the most comfortable beds I've ever slept in. Hotel had a nice atmosphere, but we arrived late so didn't have time to see or use all of the amenities.
Leisure Partner
8/10
Excellent
31 May 2019
Verified traveler

Overall good stay.

Everything was clean and nice. Restaurant and bar are good. Not a big deal but the hotel is up hill from the Central Train Station if you’re walking. The downside WiFi connection in the room was not great.
Partner
10/10
Exceptional
31 May 2019
Geoffrey
German efficiency at its best. Great value! Would stay there again if I am ever in Mainz again.
Leisure Self
6/10
Pleasant
25 Mar 2019
Verified traveler
Pool and spa rules were unclear. Our party was forced to leave the pool.
Business
8/10
Excellent
29 Nov 2018
Ersin
Good
6/10
Pleasant
12 Oct 2018
mj
Nice location close to rail station, city centre etc. Breakfast excellent. Rooms appear old and need a makeover. Shower horrible (extreme high step to bathroom floor). Pillows unusable and bed a little short.
10/10
Exceptional
04 Aug 2018
Craig
We returned to this hotel having stayed there four years ago. We were very pleased with our stay. Service is friendly, it's a peaceful location, and only a 10 minute walk from the HBF, and close to the old city as well. Room was spacious, very clean, with tea kettle for making coffee or tea in room. Breakfast was excellent. This is a first class hotel, operated by first class people. Air conditioning worked fine in spite of heat wave.
10/10
Exceptional
28 Jul 2018
Gareth

Great hotel

We chose a family room and it was very spacious and comfortable. The Spa in the hotel is out of this world and an experience all of its own. €16 for an overnight parking spot is a bit of a disappointment but no worse than a lot of hotels in ciris charge from what I can gather. I would highly recommend it.
10/10
Exceptional
08 Jul 2018
Verified traveler
Nice hotel with spacious room. Free mini bar in room a nice touch.
8/10
Excellent
20 May 2018
Shawn

First night in Germany

Super stay. Fast, friendly and clean. I was not looking for authentic Germany for night one; just a place that was convenient. Pleasant surprise.
Partner
8/10
Excellent
11 Jan 2018
Michael

Highly Recommend but watch the Showers!

I stayed at this hotel off and on for three weeks. The staff and room itself was great. Very helpful staff. One problem. In these three weeks I had three different rooms. Every room had the same problem. The showers leak terribly. The showers are old and in drastic need of replacement. Other than that the hotel is great. The restaurant has amazing food as well.
4/10
Poor
10 Dec 2017
Verified traveler

Location great, hotel maybe 2 stars.

Said parking was no cost, 16E per day. Later told I could get 14E day pass if I ask. Broke the door chain into room while changing to \"check the cleanliness\". Shower is hard to enter/exit from height and dirty with mold. Location was excellent with only 10min to everything in Mainz.
8/10
Excellent
02 Sep 2017
Joao

Quiet hotel in Mainz

Good and quiet hotel in Mainz for the money spent. Very late lunch available. Quiet far from the centre.
Partner
10/10
Exceptional
26 Jul 2017
Tom

Great hotel

Very nice hotel. Great sauna and pool. Quiet area, and easy walking distance to the old town area
Partner
10/10
Exceptional
15 Jun 2017
Matthew

Thanks you Novotel - will see you again

This is a lovely business-class hotel, spacious, quiet and even the weather was brilliant!
6/10
Pleasant
11 May 2017
Nigel

Adequate

Close to main station and an easy 15 min walk to the village. Very basic hotel with no ambience at all. Rooms were ok bathroom outdated and basic wifi on offer but offer better service with cost. Gym and pool area uninspiring located underground and pool not suitable for laps. Breakfast was a pass. A crew hotel for American Airlines . Overall it's an OK place to stay
Family
8/10
Excellent
24 Feb 2017
Toni

Nice hotel near train and Univeristy.

Solid hotel in close distance to university and train station l.
4/10
Poor
19 Feb 2017
Pete n Col

Novotel - should rename to Noiseotel

It was a nice enough hotel but like a lot of European hotel the noise travel between rooms was a problem. We had a crying baby above us and the parents walking around. Unavoidable but not desirable. Ask for top floor if you stay here.
8/10
Excellent
06 Jan 2017
NA

Excellent value

Good location, though a short walk from the old town and train station. Friendly and helpful staff, quiet room, excellent breakfast array. Would recommend.
Partner
10/10
Exceptional
13 Nov 2016
Tracy
Great hotel. Nicely located to Mainz centre & transportation.
10/10
Exceptional
24 Oct 2016
Teresa
AMAZING. LOVED IT!! DEFINITELY WILL RETURN!
Family
8/10
Excellent
24 Oct 2016
Mark
The hotel lies within walking distance of the main shopping area and train station. Rooms are well sized. I did not tryo any of the hotel services with the exception of a beer at the bar. One thing to be very careful of is the shower/bathtub - very dangerous getting in and out of. The bathrooms are ready for an update as they are dated and they should replace the tubs from a safety point of view.
8/10
Excellent
16 Oct 2016
robert

Convenient and clean

I stayed there for location only. It was near the train station. I really didn't research staying here. It was a recommendation from a collegue
10/10
Exceptional
01 Oct 2016
Verified traveler

Great hotel excellent service

Everything is great in this hotel.

It is close to shopping area, easy to walk to good restautants!
8/10
Excellent
02 Sep 2016
Peter

Nice place to relax after/before the flight

Nice hotel located very close to the old town. Clean, cosy rooms. Relaxation spa facility is excellent!
Many of the US airlines (AA, Delta etc.) crew members use this hotel for the rest before/after the trans-atlantic flights.
8/10
Excellent
23 Aug 2016
Verified traveler

Huge room but pool and air con not working

Our room was a fanastic size, giving us and our children plenty of space and the room was very clean. Even the sofa bed for the children was comfortable. The only down points were that the air conditioning didn't work properly (meaning the room was too warm) and for the first 2 weeks of August, the swimming pool was undergoing unannounced maintenance (and this was one of the main reasons why we chose this hotel so this was annoying). Staff were very friendly but there was limited range of food on the restaurant menu.
10/10
Exceptional
19 Jun 2016
Frank

Excellent value for money....

This is a very good choice for Mainz. The hotel is spotless and tastefully appointed. The pool and fitness area, including sauna, is wonderful.
8/10
Excellent
10 Jun 2016
Graeme

Good hotel not quite in the heart

city centre next to ralway station HOWEVER it is actually up quite a steep hill so not a matter of just popping into the city. Otherwise a great stay.
Restaurant is very good and well-prced.
Family
10/10
Exceptional
27 May 2016
Carolyn
Nice hotel. Contemporary, clean, nice service.
Partner
10/10
Exceptional
10 May 2016
Lorrie
Our stay was a perfect ending to a three week trip. We especially appreciated extra help of server, Kristine, whose bubbly personality and willingness to help answe questions was outstanding!
Partner
6/10
Pleasant
13 Apr 2016
Wun Chong

Rooms badly need refurbishment !

Room, furnitures and bathroom really need some update. We arrived hotel late in the evening and were checked in a room with bad drainage problems. Approached front desk for room change at close to 11pm but they said they need to take a look at it before arranging for room change, yet they made it clear that they would not be able to fix it right away. So what's the point of checking ?? And we were traveling with a young kid and should well be in bed at that time of the day! Anyway got room changed eventually after we refused for them to come and \"check\"!
Family

Location & surroundings

Leonardo Hotel Mainz
Augustustrasse, 6, Mainz, Germany

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Leonardo Hotel Mainz

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