Mercure Hotel Mainz City Center

6/10

Pleasant

08 Feb 2026

Donte

The rooms were in good condition. The staff was inconsistent. We arrived with a decent sized group of kids and it felt like some of the staff did not want us there. They were ready for a problem and it showed.

Business

10/10

Exceptional

21 Dec 2025

David

Quality hotel relatively close to the Hbf. In excellent condition, friendly staff. Upgrade to spacious room, clean throughout and comfortable bed. Buffet breakfast with a variety of food. Breakfast area is small and they distribute seating times. Overall great, would stay there again!

Friends_and_family Family

10/10

Exceptional

21 Oct 2025

Gregory

Hotel conveniently located 5 minutes walk from Mainz Hbf. Quiet street. Very friendly staff, particularly the Brazilian lady who worked at breakfast buffet. She was very kind + added a personal touch in the mornings.

Leisure Self

10/10

Exceptional

14 Aug 2025

Ellen

Love the decor, quiet but close to everything, good A/C for Germany (we stayed during a heat wave).

8/10

Excellent

10 Jun 2025

Marta

.

Leisure Family

8/10

Excellent

01 Jun 2025

Ranald

People and location were great.

Business Self

10/10

Exceptional

02 Dec 2024

Eric

Convenient location for walking to Christmas markets. Very helpful staff.
Unusual frosted glass bathroom doors provide less privacy.
Parking is offsite in nearby public parking garage.

Leisure Partner

8/10

Excellent

16 Nov 2024

Shoong Chook

Excellent location.

Within walking distance to trains station.

Partner

10/10

Exceptional

01 Oct 2024

Cynthia

Modern, well-kept, comfortable. Close to Altstadt. Convenient to public transportation and taxi. Good value.

4/10

Poor

13 Sep 2024

Aamir

Stay away - No privacy - Doors cannot be locked

This was the first time I stayed at this particular hotel. Not going beat around the bush, here are negatives that are the reason for my ratings:

- WiFi might as well not be provided, its that bad. I travelled for work but I could not get any work done because the WiFi disconnects ever 5 seconds
- On the first day I asked for an Iron and it could not be provided because there were none left. Didn't bother me too much as I had some other clothes I could wear. On the second day I did get an iron but I was in the bathroom when a staff member knocked on my door. Instead of waiting, they actually just opened the door and walked in! I had to tell them to stay outside and then they closed the door and left. I have been travelling on business for years now and this has never happened! What is the point of even 'locking' the door if someone can just walk in?

I don't recommend anyone staying at this hotel

Business

10/10

Exceptional

19 Aug 2024

Michael

Great hotel in centre of Mainz

It was late when I got to Mainz but the hotel was easy to find and check in was quick and easy. Room was spot on for my time in the city.
Everything was within walking distance and the main station is close by so getting anywhere by bus, tram or train is very easy

Self

4/10

Poor

29 Jul 2024

Charles

A C didn’t work for my entire stay and staff was fairly unhelpful.

Business Self

10/10

Exceptional

08 Jul 2024

Tiziana

Lovely Mainz

Lovely hotel, spacious room with windows that opened.
Close to main Central Train Station, restaurants, supermarket and Old Town sites.

Partner

6/10

Pleasant

21 Jun 2024

Suzanne

No air conditioning in the room. Hotel did not inform us before arrival that the air con was not working in road side rooms

Partner

10/10

Exceptional

11 Jun 2024

Tanner

Great affordable option for Mainz.

The family room was great. I loved the two bedrooms. The shower was small but it was ok, there was a bit of mold, which I’ve come to get used to in Germany. I was so grateful for their awesome AC because it was very warm outside. It works well and it’s quiet. It is only in the main room though so we had to leave the doors open so the second room could cool down as well. The highlight was the breakfast, they had typical German choices but also warm scrambled eggs and bacon and a really cool machine the kids enjoyed using which made fresh pancakes. They also had Prosecco on the weekend which was nice to make a mimosa. The mattresses were firm but not uncomfortable and it seems that they have recently remodeled so the rooms are pretty and clean. My kids accidentally spilled something on the carpet and I grabbed some hotel towels to scrub it and the towel remained white which was nice to see. Parking was a bit difficult but it’s really close to the main train station, supermarkets, and a bank. The park across the street was nice to reach the river which was a nice 10-15 minute walk. The only problem was the part of the park immediately in front of the hotel had a lot of drifters and people drinking and sleeping on the playground equipment which made us avoid that part of the park.

Friends_and_family Family

10/10

Exceptional

10 Mar 2024

Rachel

Fantastic stay

Fantastic hotel, so clean and tidy. The staff were very friendly and helpful.

Partner

8/10

Excellent

14 Jan 2024

Robert

Very nice and helpful front desk staff

Leisure

10/10

Exceptional

21 Dec 2023

Verified traveler

Good location and great value

Very comfortable stay. Friendly staff, good breakfast, high quality linens, comfortable bed, easy check in and out. Good location, short walk to train station and easy walk to centre. Quiet area at night, felt safe. Would return.

Partner

10/10

Exceptional

20 Nov 2023

mark

Great location for town and the staff were excellent and very friendly 👌

Leisure Self

4/10

Poor

12 Oct 2023

Heidi

The hotel was fine, but I forgot some things in the room which were never \"recovered,\" meaning that whomever entered the room after I left, decided to keep my stuff. I was very disappointed with that. If you are sure you won't forget stuff, it's a fine place.

Leisure Pet

10/10

Exceptional

15 Jul 2023

Jill

Great First Night in Germany

Great stay for one night. Breakfast was very nice.

Friends_and_family Family

8/10

Excellent

05 Mar 2023

Seth

Nice hotel

Really nice hotel. We booked this last-minute and were very pleased with the staff, service, and property.

Partner

8/10

Excellent

12 Sep 2022

Yu hsiu

Frühstück ist gut

Business_and_leisure Partner

2/10

Poor

11 Aug 2022

Verified traveler

Don’t stay here

It is currently a construction site and should not be open to guests. The staff are extremely rude.

10/10

Exceptional

06 Jul 2022

Dennis

Construction

Nice hotel
One major issue. Construction work everywhere! Water is off during the day. Wish they would have said something before going to the bathroom! Also, no onsite parking. None. Down the street you can go to a parking garage.

Partner

6/10

Pleasant

13 Jun 2022

Kim

Basic hotel great location for station

Good location for railway station and city centre, unfortunately covered in scaffolding and builders started drilling at 7.30am!!! Room very basic & tired looking, safe didn’t work and although we were provided with a kettle, there was no water, tea/coffee, milk provided when we asked at reception, told our room rate didn’t include it, so be warned what we consider to be provided as standard in U.K. is certainly not in Germany.

Partner

8/10

Excellent

22 Dec 2021

Verified traveler

Will be much better once construction is over

The entire area around the hotel is under construction. Nearly impossible to navigate because roads are randomly closed, just one-way, reopened/closed again. Very confusing. Eventually found the parking garage and everything was great from there!

Friends_and_family Family

6/10

Pleasant

29 Oct 2021

Julia Katja

Clean small room, nice breakfast but unfriendly staff

Self

10/10

Exceptional

17 Oct 2021

Claudia

very well located, excellent service. no problem with the works around

Leisure Family

8/10

Excellent

28 Jun 2021

Martin

very friendly reception

REception was very friendly, room spacious and nice, but bathroom could get a refurbishment. at night we could hear noise from the street. All in all good value for money

Partner

10/10

Exceptional

29 Nov 2019

Dom

Great location: close to restaurants and transportation. Staff was helpful and welcoming. Room was clean

Friends_and_family Family

8/10

Excellent

16 Sep 2019

Verified traveler

Great value and very helpful staff, amazing breakfast but the hotel condition was a little 'worn'

Friends_and_family Friends

8/10

Excellent

06 Sep 2019

Cheryl

We liked the space we had for 3 adults in the family room - exactly as advertised in the photos. Housekeeping was excellent in cleaning the room. Staff are friendly & efficient. There was also a useful large elevator. Proximal to the train station and a convenient walk to the old town.

Family

10/10

Exceptional

03 Jun 2019

Robert

very nice room, friendly and helpful service and convenient location. Excellent breakfast.

Partner

8/10

Excellent

10 Dec 2018

Aigars

Friends stay

Friendly and attentive personnel, which welcomes you to the property.

If you are booking single room, most possibly you will get a single room with tiny bed and smaller room. Hotel has a great location, but it is a little bit outdated, even there were refreshed some of amenities.

breakfast was fine, but nothing exciting.

Friends

8/10

Excellent

05 Nov 2018

Vikki

Great hotel

Great location and close to the port for Rhine River cruise

Partner

8/10

Excellent

25 Oct 2018

Verified traveler

Very close to the train station, in front of a park. Walking distance to the center.

6/10

Pleasant

13 Oct 2018

LM

The hotel is very near the train station. Which was convenient for us. It is old but well cared for. Couple in the next room argued very loudly off & on all night. Could hear outside noise as well even though we were on the 6th floor. Breakfast was an extra 12 Euro and was very good.

10/10

Exceptional

08 Sep 2018

Verified traveler

a nice place with many restuaturant nearby. very close to the train station

10/10

Exceptional

03 Sep 2018

Byron H

Very nice

Family

10/10

Exceptional

06 Aug 2018

Pierre

Great location and air conditioning even in heat w

Great location near to Train station, close to Rewe supermarket, walk few minutes to the old town, Good air conditioner, delicious breakfast, strong shower water, helpful reception and willing to provide the room before normal check-in time while room available. Silent although besides road.
Room is not spacious, but fine

Family

10/10

Exceptional

25 May 2018

Charles

Excellent hotel

Excellent hotel for my overnight business stays in Mainz. Breakfast is good, there are some nice restaurants close by - even the downtown center of Mainz is a reasonable walk - and the train station is only 3 minutes plus 18 minutes to the airport.

8/10

Excellent

20 May 2018

David

Great location, good service

I stay here once or twice a year on trips to Germany because Mainz is a nice stop on the way to or from Frankfurt airport, which is easily reachable by local train. The Adveena Europa is easy walking distance from the train station (even with luggage) and also an easy walk to downtown. It is always clean, the service is good, and the breakfast is top notch. The hotel is becoming a bit dated, although I did notice this time that they had replaced the carpets in the hallway. There is really nothing romantic about it, but it remains a good option for a quick, convenient stay in this lovely city.

8/10

Excellent

05 May 2018

Steph

Good location and easy to get to from Mainz HBF.

8/10

Excellent

17 Apr 2018

Cameron

Simple and clean near the train station

Clean and quiet two blocks from the train station in a safe and quiet neighbourhood. Good breakfast with eggs and sausage. I had a single room, which was small but comfortable in good repair.

10/10

Exceptional

04 Apr 2018

Stephanie

Happy stay.

This was our 3rd visit to this hotel. We are going again in October. Lovely people, great location and comfortable rooms.

Partner

8/10

Excellent

15 Mar 2018

TM

Clean and neat room

The receptionist is friendly and quick, and the room is cosy and efficient.

The breakfast they offer has a lot of variety and delicious.

8/10

Excellent

02 Dec 2017

Alexander

Decent hotel near station

We needed a hotel near the HBF, and this hotel worked fine. The room furnishings are a little old but the bathroom was very sleek and modern. Excellent breakfast, friendly staff. Had to open the window to cool the room off. The noise from a party on the street below was bad but after I complained to the front desk it stopped so they must have gotten the police to move the revelers along.

Partner

10/10

Exceptional

28 Oct 2017

Bill

Great hotel at a great location

We loved this place. The staff were gracious and helpful and our room had all the amenities. We had a nice quiet 2nd floor room with a balcony overlooking a park. Also, best breakfast we’ve had in 2 months of bicycling down the Rhine!

6/10

Pleasant

24 Oct 2017

Verified traveler

OK for one night

Location is very good if you arrive by train. But the room seemed very expensive for what I received. It had the odor of being very old and a slight chemical smell. Perhaps it is time to change the carpet and curtains. Bath was clean and fine. Good breakfast buffet. Old fashioned locks with keys that made lots of noise unlocking and locking. Noisy room next to service elevator.

8/10

Excellent

21 Oct 2017

Ropes

Staff accommodated our bicycles.

Nice place with a huge room for the 3 of us. Excellent location!

10/10

Exceptional

10 Sep 2017

Alex

Conveniently located hotel in Mainz, Germany

Hotel is very conveniently located, within a 2-min walk from Main Train Station in Mainz. All of the major attractions in Mainz are within a 20-min walk from the hotel, and the convention center is also about a 15-20 min talk from the hotel. Breakfast at the hotel was good.

10/10

Exceptional

29 Aug 2017

Verified traveler

Very Nice Hotel in center of Mainz

We really enjoyed our Springtime stay at Advena Europa Hotel. The staff is great! Mr. Eurigan, the manager, is very friendly and wants each guest to have the best experience. Mr Sven Fisher helped us a lot with local events and bus transportation around Mainz. Rooms are clean and nicely sized, with a window for fresh air and very comfortable beds. The daily breakfast is robust and has plenty of variety. This hotel is a gem!!

8/10

Excellent

23 Aug 2017

Verified traveler

Excellent hotel in the centre of a beautiful city

My mother and I used this hotel as stopover for our trip to Mongolia and we were very happy. It not only satisfied our requirement for a hotel that was easy to find and comfortable but we were also delighted to be able to visit the city of Mainz itself in the few hours that we had, as everything was only short walk away. I would recommend this hotel to anyone who needs to stay in Mainz for whatever reason, and I would say the price is very reasonable for what you get.

8/10

Excellent

13 Jul 2017

Ann

Good breakfast, Central location

The Advena Europa gave us easy access to Mainz Old Town and its many restaurants and museums. We loved being able to walk to dinner and shopping, as well as to the Rhine River front. The complimentary breakfast was abundant and varied, making for a pleasant start to the day. Decor is dated, and AC slow to cool but overall a decent choice.

Family

8/10

Excellent

11 Jul 2017

Verified traveler

Excellent staff, good-sized room, ok breakfast (good selection but the bread was stale and powdered egss were lukewarm). Would stay here again, but without a/c or even a fan, the room got extremely hot and i could not open the window after dark due to street noise.

6/10

Pleasant

02 Jul 2017

Colin

Spent just one (1) night. Experience was OK.

4/10

Poor

11 Jun 2017

Susan

Difficult hotel to assess

The staff were all extremely friendly and helpful. The breakfast was beyond expectations with its freshness and variety - just as the website described it - and the breakfast room was airy and light. The location was three minutes walk from the station, incredibly convenient, and walking distance to the old town and city centre. The website raised my expectations, but when entering my room was incredibly disappointed. The room was very much 60s, the condition tired and in a real need of refreshing, if not updating. The temperature outside was a sweltering 29 degrees and inside the room the humidity was in the 90%. They did provide a fan and so long as I kept it on and sat in front of it, I was ok. The cleanliness was relatively good, despite the age and condition of the furniture, but they did have a bit of an ant problem which clearly (according to the dead bodies) had tried to eradicate without success. I couldn't leave the window open because it was close to the street and passing pedestrians and therefore noisy. I was in Room 110 and don't know if other rooms were in better nick. I think if the rooms were refreshed and air con added, then this would be a brilliant hotel. I recommend it for the fantastic breakfast, friendly staff, and location, but am reticent to recommend it for the condition of the rooms.

8/10

Excellent

03 Jun 2017

Guelma

Great location for those traveling by train. \n

We have stayed at this hotel whenever we have flown to Frankfurt and I would recommend it to all other such travelers. The hotels in Frankfurt are terribly expensive, especially for persons just traveling through for the air connections. Cheaper hotels are located far away from everything and travel to and from them is time consuming and expensive. By staying in Mainz, travelers are within 30 minutes by train from the airport.

6/10

Pleasant

21 May 2017

susanne

Great location

Nice hotel ...
Good location ...
Easy reasonable rate for parking the car ...
Good breakfast ...

10/10

Exceptional

15 May 2017

H T V

Good service and great breakfast!

8/10

Excellent

31 Mar 2017

Stephanie

Comfortable stay in lovely Mainz.

A central hotel, close to the railway station. The staff were friendly, nothing was too much trouble. We asked to move from our original room, nothing wrong with the room, just wanted to be on the side of hotel away from road. This was not a problem and the alternative room was excellent.
Breakfast was good, excellent choice of hot and cold food. Good coffee!

Partner

10/10

Exceptional

28 Mar 2017

Kurt

Nice hotel, fairly close to most of the things to see.

Partner

6/10

Pleasant

26 Mar 2017

pete

Ok hotel near HBF

Ok hotel near HBF. Needs a new coat of paint!
Ok hotel near HBF. Needs a new coat of paint!
Ok hotel near HBF. Needs a new coat of paint!

10/10

Exceptional

24 Feb 2017

Christian

Great stay, Great food

Amazing!

8/10

Excellent

17 Feb 2017

Gary

Good hotel.

Good hotel for value. Very close to train station (5 min walk) and an easy walk to the old center and Rhein river. Room was just enough, clean and very quite. Staff was genuinely friendly and helpful. Breakfast was included, and more than enough for anyone's needs. Will definitely stay here again.

10/10

Exceptional

08 Dec 2016

Kara

Great hotel option near train station

This is a great hotel within a 2-3 minute walk of the train station. Our room was large and quite, the shower had ample hot water, and the breakfast buffet was wonderful with eggs, sausage, breads, fruit, cereal, juice, coffee, tea, and more. The staff was friendly and helpful.

10/10

Exceptional

28 Nov 2016

XIAOMING

Free breakfast, perfect location, perfect internet

I stayed in Wiesbaden and Mainz for around three months for business trip, it seems it's the best hotel i've experienced here, the breakfast is for free, the location is perfect, and the internet is with high speed, but it's hard to book the room here, i would like to stay here for one more month but there is no rooms left.

10/10

Exceptional

04 Jul 2016

Mike

Great location 2 blocks from the train station and

Pleasant hotel staff with a great breakfast. Twerrific location

Terrific location close to the train station and a short walk to the Rhine River. The centralized location makes the entire city accessible by foot.

8/10

Excellent

11 Jun 2016

Heather

Pleasantly surprised

We had booked in for five nights, hotel staff amazing, our first greeter was very helpful.. Location is great, room was large, only had twin beds left on booking day, so we just pushed them together and had a giant bed! Very good...

Partner

6/10

Pleasant

19 Feb 2016

John

OK hotel close to train station.

I wanted to be close to the rail station so as to take an early morning train to Frankfurt airport. It was a nice enough hotel, although I thought it overpriced. The desk personnel were helpful.

10/10

Exceptional

21 Dec 2015

Manuela

We spent two nights in Mainz for the Christmas market and visiting family.
Hotel has a great location, very helpful service and a great breakfast bar.

Partner

8/10

Excellent

28 Oct 2015

Frank L

Short sweet stay

Just one night, but it was very comfortable and in an excellent location near the Mainz train station.

Family

10/10

Exceptional

23 Oct 2015

Patrick

very convienient

a block from train station

Partner

4/10

Poor

24 Jul 2015

Verified traveler

very old hotel. worth 2.5 star. too expensive for value

Family

8/10

Excellent

19 Feb 2015

J Carl

Karnival 2015

1 overnight; Rosenmontag; Perfect Location; Highly Recommended

Family

8/10

Excellent

03 Dec 2014

Verified traveler

OK for the price

Location is convenient to the train station. The breakfast buffet was decent. The room was just ok. If you don't mind walking, the location is fine to town, but there are closer options.

Family

10/10

Exceptional

28 Nov 2014

Verified traveler

Advena Europa Hotel Mainz

2 night business stay at this lovely hotel. Very efficient and helpful reception. Very nice room and bathroom. Good breakfast in convivial surroundings. Great location being a 2 minute walk from the main railway station. Will stay here again when next in Mainz. Would have no hesitation in reccomending to others.

6/10

Pleasant

23 Oct 2014

Sharon

Good hotel in handy location for short stay

We wanted a hotel in a location handy to the Mainz train station for two nights and this worked well. Unfortunately our room was directly opposite the service lift so was noisy at times. The windows looked out at an office building, but as we were there on the weekend it didn't matter too much.
We had an very good breakfast each day (included in our rate).
Would recommend as a basic hotel for a night or two.

Partner

10/10

Exceptional

18 Oct 2014

BJR

Close to Hbf and good breakfast

Great place to stop over on our trip around Germany. Kind employees, comfortable room, decent price and a great complimentary breakfast!

10/10

Exceptional

15 Oct 2014

Verified traveler

The staff could not have been accommodating

They were so helpful and accommodating! The staff was friendly and nice.

10/10

Exceptional

30 Sep 2014

Verified traveler

We travel to Germany annually and always like to spend a night after arriving at the airport in Frankfurt. Mainz is more convenient than downtown Frankfurt and just 20 minutes by train from the airport, Advena Europa is an easy walk from the Mainz train station, and there's even a supermarket with a good salad bar in between. The main square and the Rhine are about 15 minutes on foot from the hotel. The rooms are nothing fancy, but totally OK, and the service is great. The breakfast is unreal by American standards - various cheeses and breads, salmon, eggs, cappuccino, German sausages, etc.

10/10

Exceptional

04 Sep 2014

Verified traveler

Outstanding breakfast

Outstanding breakfast. Convenient position close to station, yet quiet. Room comfortable, but shower needed attention.

8/10

Excellent

07 Aug 2014

Verified traveler

Great for a hotel close to station....

Good clean place to stay... very good for a walk from the main Mainz train station

8/10

Excellent

15 May 2014

D.G.

Nice Hotel Downtown Mainz

Hotel was nice overall. Good staff and comfortable rooms.

10/10

Exceptional

04 Dec 2013

John

Friendly, clean hotel very near train station

This is a clean, friendly hotel very near the Mainz train station. You can take the train from Frankfurt to Mainz in 25 minutes and walk about one block to this hotel. The room was only 70 euros and no pre-payment was required to reserve -- they didn't even take a credit card during check in. Like most European hotels, the room was small but adequate. I highly recommend this hotel to anyone traveling to Mainz.

8/10

Excellent

04 Dec 2013

Dave

Wonderful stay!

As others have mentioned, this is a great little hotel. Very convenient location near train station, buses, and mid-town. No cabs required. Our room was quite large, king bed, quiet and comfortable. The staff, especially the young girls at the front desk were very friendly and helpful. The breakfast was excellent ,lots of variety, everything nice and fresh.
Only minor complaint was that the internet was off for several days... Starbucks in the train station sufficed.

10/10

Exceptional

25 Oct 2013

Verified traveler

Nice business hotel close to train station

I wanted a nice hotel that was close to the train station, and the Advena Europa exceeded my expectations. It was also an easy walk into the Altstadt for a little sightseeing and dinner. The desk staff were helpful, courteous, outstanding. Spacious, comfortable room, though the facility is beginning to look a little worn-- rug stains and so forth, nothing offputting. Good attention to the needs of the business traveler, including free internet. I felt that this hotel offered very good value.

Family

10/10

Exceptional

03 Oct 2013

Dan and Lynn

Location, location, location

Only 3 blocks from the Main Bahnhof and about 15 minute walk to the downtown core. The front desk staff and the Manager on duty for the days we were there were excellent, friendly and helpful. A great location if traveling by train and only an 8 Euro taxi ride from the KD dock if using a boat. Would definitely stay here again. Mainz is a great \"base\" to visit other locales from by train on day trips.m

6/10

Pleasant

13 Sep 2013

Sal

I wish they change their pillows in the European hotels . too soft !!!

8/10

Excellent

02 Sep 2013

Jerry B

Great stay

I'd recomend this hotel to anyone.

8/10

Excellent

16 Jul 2013

mike

Good option for short break

Great location with good continental breakfast.

Small room but worked perfectly well for short stay.

Only negative was lack of air con although a fan was provided.

I would definitely stay at this hotel agin

Partner

8/10

Excellent

16 Jul 2013

Paul

Comfort and convenience in the Rhine Valley

The hotel is a short walk from the central train station. Our large, airy room was quite comfortable.

4/10

Poor

18 Jun 2013

Globetrotting Deal Queen

Definitely not 3.5 Stars

The hotel had WIFI included for our stay and was a 3 minute walk to the central station, and the staff at the reception desk was very nice for check-in and check-out. Aside from those minor positives, the hotel was at best, 2 stars. The hotel is definitely older, stained, and outdated. The AC was a unit mounted on the wall that did not work. Staff had to come into our room to turn the unit on. After about 10 minutes, they got it to turn on, and it was extremely loud and constantly shaking. The room was too hot to turn the AC off, and the windows open wasn't enough. The hotel said that they were unable to switch our room due to a fully booked hotel. The bathroom also had a strange smell, seemed as though it was a draining smell issue, so we had to keep the door closed. We would definitely not stay here again!

6/10

Pleasant

28 May 2013

Carol

Close to the main train station

It was nice. Rooms and bathroom very small. Internet very slow. Two English stations on the very small t.v., CNBC and BBC. Breakfast and wait staff very good. Not a place to stay if you plan to stay in the room a lot. Better for a place to lay your head. It is pretty tipical for Europe.

Family

8/10

Excellent

23 Apr 2013

Verified traveler

Great deal

The room was clean, hotel staff was very responsive to our needs. Location was fantastic - close to main train station and within walking distance of downtown attractions and the river. Breakfast buffet was great; overall the hotel was nothing fancy, but a great value for the money - I would stay there again.

8/10

Excellent

03 Apr 2013

Roy and Gwen

Decent Hotel in Good Location

Good well run hotel with comfortable rooms in an excellent location for both the station
and the town centre. The included buffet breakfast was very good and provided you are
not expecting luxury then I would thoroughly recommend this hotel.

Partner

6/10

Pleasant

26 Feb 2013

u.k traveller

close to rail station and city centre

an excellent breakfast but the room was very disappointing. i stayed in a single room on the 3rd floor,the mattress was so worn springs on the edge dug into your flesh when you turned over. in the bathroom floor tiles were dirty near the bath and a loose shower head made a shower almost impossible.there was one pillow and you had to ask at reception to get another.

8/10

Excellent

15 Feb 2013

Alison Hypher

We were not allocated a room as described in the Hotels.com email confirmation. However, the hotel did give us a different room when we queried this - slightly larger BUT it was a smoking room (although we do admit that it didn't smell of smoke). On the Monday we had to ask at reception to have our bath towels changed as the room had not been serviced.

10/10

Exceptional

08 Dec 2012

Verified traveler

Great spot to stay and get to from the airport.

Very clean hotel and great buffet breakfast. Staff very helpfull. 5 minute walk to main rail station makes it very easy to visit the area attractions of nearby cities.