Name: IntercityHotel Mainz
Address: Binger Strasse, 21 7, Mainz, 55313, DE

8/10

Excellent

14 Jul 2026

Dirk

one line check in counter works ok. no staff onsite after regular business hours. Hotel surfs the purpose for a short stay to visit the City or having a business meeting. great location close to main railway station.

Partner

8/10

Excellent

02 Jun 2026

Manfred

All good very clean very friendly

Self

8/10

Excellent

24 May 2026

Katherine

Overall, a lovely stay. Room was quiet and clean. Lobby under construction and the staff did their best to work around. Location was close to Train Station. Breakfast was very good and the coffee excellent.

We stayed during a few hot days and there was no green space or lobby area to socialize or sit in. A lobby with chairs and some outdoor space to sit would be a wonderful addition to the amenities. Would stay here again.

Partner

10/10

Exceptional

17 May 2026

Paul

Clean room, nice stay, good value

Friends

10/10

Exceptional

10 Jan 2026

Timofei

Really nice cute hotel. Super close to the train station and 10-15 min walk to city center. Absolutely loved my stay there!

Leisure Self

10/10

Exceptional

12 Dec 2025

Colleen

Great stay! Nice big room, easy parking, delicious breakfast.

10/10

Exceptional

16 Nov 2025

Matthew Alan

Kettle was available from reception. Handy location to the Station and the Old town

Partner

10/10

Exceptional

09 Nov 2025

MAUREEN

Clean room, helpful staff, good breakfast

Self

8/10

Excellent

09 Nov 2025

Uwe

Fairly good place, located 3 minutes from train station and walking distance from town centre. Clean, all in good condition, completely quiet despite next to busy road and train tracks. Bed a bit on the soft side, and a coffee maker in the room would be nice. Tip: sign up for their ‘H Rewards’ loyalty programme and you get free public transport ticket from reception.

Leisure Self

10/10

Exceptional

08 Nov 2025

MAUREEN

Delicious and healthy breakfast

Self

10/10

Exceptional

27 Oct 2025

David

Nice clean room with tea kettle and a mini fridge. Was quiet and 5 mins to train station so very convenient to travel. Staff was friendly too

Partner

10/10

Exceptional

31 Jul 2025

Kameelah

Love the location and ease of access to the city. The room was very comfortable and functional for working. The dining options were unimpressive in the hotel and held odd hours. But I felt safe and comfortable and had great sleep! Would definitely stay again!

Business Self

6/10

Pleasant

25 Jul 2025

Julia

The hotel is clean and conveniently located near the train station. Room service is upon request (not sure if there is a charge). There is no shampoo/conditioner in the room, which is weird. When asked, I was told to use the body wash instead. Seriously?! I also did not appreciate being charged for an early check in. I arrived around 1 pm. I understand when the room is unavailable, but they had the room and still charged me 25 euro.

Business Self

8/10

Excellent

20 Jul 2025

Verified traveler

Comfortable stay but would have liked toiletries

We stayed for 2 weeks in July 2025 while in Mainz for a business trip. We had a comfortable room and everything was clean. We would have liked shampoo in the room, and other basic toiletries like cotton buds, cotton balls, shower caps, which are usually provided by hotels. Other than that, the bed was comfortable, airconditioning was good, cleaning staff clean when you request for them, but the cleaning was a little inconsistent. For example some days we would get water, some days not, and some days we would get less towels. Not a big issue, just something we noticed. Overall everything was good.

Business

10/10

Exceptional

21 Jun 2025

Wilma

Great location.

Leisure Self

4/10

Poor

14 Jun 2025

farhad

Discharge for parking $20 a day but the problem is if you go out and come back, you have to pay again $20

8/10

Excellent

28 May 2025

Matthew

A good room that is starting to show some age. The mattress is a bit too soft for me. But it’s a perfectly fine room, especially for the price. The rest of the property is is great shape and up to date, as is the room itself. I wouldn’t hesitate to stay here again.

Business

10/10

Exceptional

12 Mar 2025

corinna

Gerne wieder

Eigene Tiefgarage. Zentral, ruhig neu freundlich räumlich

Business

10/10

Exceptional

15 Dec 2024

Dirk

Close to public transportation and highway, but still quiet

Leisure Self

8/10

Excellent

08 Nov 2024

Evelien

Good convenient hotel close to the train station and buses towards center

Leisure Partner

6/10

Pleasant

02 Nov 2024

Verified traveler

soso.
towel was not changed.
there was only one clue at the night time. I ring the bell alot, door was not opened.

Business

10/10

Exceptional

08 Sep 2024

Lyn

The hotel was only 20 minute walk after our Rhine cruise and easy to find via Google. Friendly helpful staff as we decided to eat in and got delicious cocktails with the buffet. Room was excellent and buffet breakfast to be recommended. Loved the pink grapefruit and bacon! Very close to the train station ( less than 5 mins) made our one night stay

Partner

8/10

Excellent

05 Jul 2024

Frances

Perfect location for Mainz HBF. A 20min safe walk to the old town.
Very helpful friendly staff - thank you.
Great to have the option to open the window or use the aircon.
One recommend would be to have the option for more pillows on the bed as only one each.
Would happily stay again.

Leisure Partner

10/10

Exceptional

17 Jun 2024

Stephanie

No-frills hotel in a convenient location

The front desk people were amazingly friendly and helpful. The bed was standard European uncomfortable but the AC was good, as was the shower pressure. Very close to the train station and walkable to the sights.

Partner

4/10

Poor

15 Dec 2023

Verified traveler

Comfortable, but bare boned

Nice interior ambience and location, but if I had known how bare bones the amenities were I may have reconsidered. No toiletries, just a bottle of catch all soap. The tv also didn't work in the room. And no coffee maker!!

Partner

10/10

Exceptional

23 Oct 2023

Simon

Very modern, quiet, comfy and handy!

A very handy hotel just opposite the West exit from the main station. Modern building with spacious, comfortable rooms, really quiet even though on a main road. Staff friendly and helpful, if you join their free H+ rewards you get a free public transport ticket for the local area which is handy. I got my free drink for being a Hotels.com status customer at check in. Room was nice with free bottled water, shower a bit weak as it's an eco shower but otherwise I'd recommend highly for the price paid!

Self

10/10

Exceptional

20 Oct 2023

John Campbell Pauline

Great location near the railway station. Easy to walk to the shopping area or riverside walks.

Leisure Friends

6/10

Pleasant

16 Oct 2023

John

Typical transit hotel in a basic town so nothing unexpected! However....no coffee, tea etc in the room!!!!!! Been a long tine since I saw that!!!!!!

Leisure Partner

6/10

Pleasant

13 Oct 2023

Edward Chee Keong

I wish i stayed somewhere else

Business Self

10/10

Exceptional

06 Oct 2023

Daniel

The location and cleanliness and staff.

Leisure Partner

10/10

Exceptional

04 Oct 2023

Irwin

Excellent value for what you pay! I will gladly book again!

6/10

Pleasant

28 Sep 2023

Andrea

Good location, clean but dated

Location was ideal next to the railway station but it was noisy but that was not the hotels fault. The girl on reception was friendly and helpful The hotel rooms themselves weren’t very welcoming. They were dark and dated but very clean. I didn’t like that they changed the towels every day whether we wanted them to or not. Not very green. Our stay was ok!

Partner

2/10

Poor

25 Sep 2023

M

Will not stay here again. The front desk person when we checked in was exceptional! He was very helpful, outgoing and professional.
The lunch we had was poor and tasteless, we did not know why the other staff said, that customers enjoyed it , it was over priced with no flavor and we had to pay extra for coffee. It was a disappointment.

Business_and_leisure

6/10

Pleasant

08 Sep 2023

Lise

Ok location,front desk staff were great, bartender too. The person who seated us for breakfast wasn't very nice. I probably wouldn't recommend this hotel. The 17 euro breakfast had meager choices, not impressed.

Leisure Friends

6/10

Pleasant

14 May 2023

Jacobus

Goed hotel, geen spontane VIP voordelen

Op zn Duits: direct, formeel en efficiënt. Niet spontaan rekening gehouden mt GOLD en VIP status, geen welkomst drink. Late checkout moeten 'afdwingen\", maar wel gekregen. En zoals steeds ook in andere hotels: van kamerdeur terug naar receptie om sleutel te reactiveren omdat geen rekening wordt gehouden met late check-out. Restauratie beperkt maar in orde, ontbijt niet genomen omdat schandalig duur: meer dan 30 euro! Heel weinig restauratie in directe omgeving.
Kamer en bed zeer ok. Parking 20 euro/24 uur niet echt goedkoop.

Business

10/10

Exceptional

19 Aug 2022

Stephen

Extremely convenient for the station and 20 minutes walk from the centre. Modern, comfortable hotel.

Leisure Partner

10/10

Exceptional

13 Aug 2022

Michael

close to the station and bus routes

Business Self

10/10

Exceptional

03 Aug 2022

Romanius

Always stay here when in this city Always 5 stars

Leisure Self

10/10

Exceptional

22 Jul 2022

Verified traveler

Ich habe mich super wohl gefühlt, werde auf jeden Fall wieder kommen

Self

4/10

Poor

03 Jul 2022

Julius

The staff at the reception/hotel was very rude and unprofessional. First, they claimed there was no room availability and seemed uninterested at check-in. They did not care to explain what services were available or included during the stay.
Secondly, my guest arrived the lobby and indicated that he was was waiting for me stating that I would be there in about a minute, but was repeated asked to leave the lobby and reception area and wait outside. They did not bother to call my room to verify or let me know they were asking him to leave the hotel. Upon arrival and checking out, the staff continued to be rude and yelling \"get out of here to my guest and myself\". His colleague seemed not bothered by his behaviour. I indicated that I would have liked to speak with hotel manager were I not in a rush to catch the train that morning, but to my surprise this staff encouraged me to call once I get to my destination \"once you get to Toronto\" and declined to apologize for his behaviour towards my guest.

Business Self

10/10

Exceptional

03 Jul 2022

David

I have stayed here twice; once on business and then again for a business/ couple’s weekend combo trip. Like other hotels from this company, it is basic. Nothing special, but clean and new. Breakfast is great and staff is very helpful. I would stay here again. Perfect for business or if you plan to walk around the city on a weekend tour. Close to main train station, university and the center city (where most historical cites are located).

Business_and_leisure Partner

8/10

Excellent

03 Jul 2022

Juan

Very well managed, safe, very conveniently located, responsible management. Only suggestion is regarding towels: they seem a little tired. Will likely return and would recommend the property.

Leisure Partner

10/10

Exceptional

22 May 2022

William E

Respite from work

Breakfast was superb, accommodation wonderful, it was a pleasant place to break from work.

Self

8/10

Excellent

17 Mar 2022

Ian

Very comfortable stay. Good breakfast. It was within easy walking distance of the train station.
It would have been nice to have had coffee or tea making facilities in the room.

Business Self

8/10

Excellent

22 Sep 2021

Michele

Check in was fast and staff was helpful. Room was clean and comfortable. Location is close to train station. About 15 min walk to Old Town. Would stay here again

Self

10/10

Exceptional

02 Sep 2021

Franz

One night stay, it was good…

Leisure Self

6/10

Pleasant

01 Sep 2021

Richard

Conveniently close to hbf, but a sub-par Intercity

Located a short walk from the train station - maybe 15-20min walk from the city centre, but easily accessible by public transport which is free with the hotel's transport ticket.
Clean, modern and well equipped room, with good sound-proofing despite fairly busy area below. Unfortunately, the overall experience not at the same level compared to my previous Intercity stays at other locations.
Oval building shape may look cool from the outside but on the inside it cuts the size of the room, and allows for only one smallish-size window, making the room rather dark. If you don't sign up for the loyalty scheme, the internet provided is poor and slow. That in 2021, if you pay for the room and a 'business hotel' doesn't provide a decent internet connection, is pathetic. Ibis budget does better on that.
For those who are offered some extra silver/gold benefits, don't count on them. I was promised a free room upgrade and drinks - got nothing. And not a word of explanation, let alone an apology. Not sure if it's the hotel itself or hotels.com who's lying here, but there's no extra benefit.

Self

8/10

Excellent

12 Aug 2021

Sascha

Frühstück nicht dem Hotelstandard entsprechend.

Zimmer und Hotel gesamt sehr gut.
Beim Frühstück für 15,-€ p.P. passte jedoch das Preis-Leistungs-Verhältnis überhaupt nicht. Hartgekochte Eier, Salami, 1 Sorte Wurstaufschnitt, 1 Sorte Käseaufschnitt. Abgepackt Leberwurst, Frischkäse, Brie. Für 15,-€ erwachte ich etwas mehr, Schinken roh und gekocht, mehr als eine Sorte Wurstaufschnitt, Rührei, Speck, etc.
Zudem war die Wurst lieblos aus der Verpackung des Großhandels auf dem Serviertablett \"umgelagert\" worden. Die fehlende Auswahl ist mit \"Corona\" nicht zu rechtfertigen. Be anderen Hotels funktioniert das auch.
Brötchenauswahl war OK, Saft und Kaffee auch.
Das Servicepersonal beim Frühstück war unaufmerksam.
Kurzum das Frühstück entsprach nicht dem Standard des Hotels.
Leider ist die Tiefgarage mit einer Höhenbegrenzung von 1,90m die nicht in der Beschreibung auftauchte. Nebenan ist jedoch ein öffentliches Parkhaus. Preis war ähnlich wie im Hotel.
Hotel liegt an stark befahrener Zufahrtstraße, jedoch sind die Zimmer ruhig. Bushaltestelle direkt vorm Hotel, 1A Anbindung. Bahnhof 3 Gehminuten entfernt. Lage für Kurzurlauber die sie Stadt besichtigen möchten sehr gut.

Partner

10/10

Exceptional

22 Jul 2021

Didier

Mainz

Nice and friendly team

Business

10/10

Exceptional

26 Feb 2020

Verified traveler

Excellent location - nice sized rooms - comfortable bed.

Leisure Partner

10/10

Exceptional

01 Feb 2020

Alison

Honeymoon Cap Off

This was the last stop on our honeymoon. We had a lovely stay. Conveniently located near the train station. Walking distance to the old part of town and museum we wanted to see. We were able to get to the airport just as quickly as quickly and we didn't need to stay in Frankfurt. A great place to cap off our visit and stay!

Partner

10/10

Exceptional

09 Jan 2020

Jessica

This hotel was super nice and in a great location to the bus and the train. We had a great stay here.

Partner

2/10

Poor

18 Dec 2019

Verified traveler

The hotel is quite close to the train station, which is what we were looking for when we booked. (It's about a five-minute walk.) The room was clean. However, the Internet connection in our room was useless. We could connect but not open any pages because the signal was so weak. But the reason I'm giving this hotel a bad rating (and the reason I would not recommend this hotel or stay here again) is that at 9:00 a.m. on the day we were checking out, we were woken by someone knocking on the door. Then the door suddenly burst open. The person (a worker for the hotel) said something in German and then left. Then, at 10:00, someone knocked again, saying it was housekeeping. Check-out is not until noon, so I wasn't sure if someone was trying to rush us to leave or simply had no information as to which rooms were occupied. Perhaps in the future, the hotel can better communicate with its housekeepers as to which rooms are still in use and when people are checking out.

Leisure Partner

8/10

Excellent

07 Dec 2019

Christopher

Average Hotel

Pros: Good location, new hotel, Sound proof rooms

Cons: Small bathroom, staff not that friendly, housekeeping do not always replenish bathroom supplies

Partner

10/10

Exceptional

09 Nov 2019

JOHNSON

A STAY TO REMEMBER

REALLY AMAZING. WILL BE THERE ANYTIME IN FRANKFURT

10/10

Exceptional

11 Oct 2019

jane

location was good...near the train station. The sights downtown were only a 20 minute walk.

Leisure Partner

8/10

Excellent

28 Sep 2019

Verified traveler

Excellent location .
Would you please take my ex husband’s name off my file and just send information to me Susanne Kirby as I am paying for this and not Donald.

Leisure Partner

8/10

Excellent

19 Sep 2019

Verified traveler

Good location, especially for business travelers as the train station and parking facilities assee close. On the downside, not many additional amenities, line gym or pool.

Business Self

8/10

Excellent

15 Aug 2019

Joel

Great location

This hotel is in a good location close to the train station. The rooms are spacious and staff friendly.

Partner

6/10

Pleasant

09 Jul 2019

Chi Wai

Good location with reasonable price

I stayed two nights in this hotel. The reception staff were friendly and helpful. Free tickets for public transport were provided. Hotel location was good and near the Central Station within few minutes but make sure to find the right exit. Breakfast was general and there were flies found. The room was spacious but the towels were in grey, feeling not clean enough.

Friends

10/10

Exceptional

05 Apr 2019

Verified traveler

This hotel is directly across from the rail station. It is also an easy walk to the old town. The staff were very helpful. The room was spacious and clean. The windows opened for fresh air.

Leisure Partner

10/10

Exceptional

22 Jul 2018

Verified traveler

The overall experience was outstanding. I will definitely return in the near future.

8/10

Excellent

11 May 2018

Clara

Best place to stay in Mainz

Excellent location.

Partner

10/10

Exceptional

28 Apr 2018

John

Perfect hotel; great location

If you’re traveling by train, it can’t be any better than to stay at an InterCity Hotel such as the one in Mainz. It’s right across the street from the hauptbahnhof—main train station. The hotel is immaculate and the staff is great. Plus they give you a free tram/bus pass for all of Mainz and Wiesbaden.

Partner

10/10

Exceptional

26 Mar 2018

Verified traveler

Good location

Good location and close to the train station

10/10

Exceptional

26 Mar 2018

Verified traveler

Good hotel with good prices and comfortable. Location was excellent within walking distance from most areas.

8/10

Excellent

19 Feb 2018

Paul

Basic, functional hotel near railway station

Functional business trip. I only needed a room to sleep and wash. Perfectly located near the railway station and great value for money.

8/10

Excellent

06 Feb 2018

Ann

Great for a short business trip

Nice hotel, comfortable rooms. It was a bonus having a mini bar in the room and free bottled water. Wi fi was also free and reliable.

4/10

Poor

06 Feb 2018

Soumitra Kumar

not good

I paid here in this site and hotel receptionist asking me yesterday to pay again. It is crazy for me. Either hotels.com did not send the money or hotel wants more.

8/10

Excellent

13 Dec 2017

Heather

value

we found the room a bit too warm & the thermostat didn't seem to respond. overall the location is walking distance to everything we needed.

Family

8/10

Excellent

13 Oct 2017

Gaa

Convenient location, close to Mainz HBF

The hotel located near Mainz central station with easy access to city centre. The hotel will provide you with the transport passes with allows you to get to city centre free of charge, and the pass will cover the entire period of your stay.

The hotel room is clear and tidy, and the hotel staff are nice and are always ready to help.

10/10

Exceptional

29 Sep 2017

Mark

InterCity Hotel in Mainz Germany

It was overall very nice. The breakfast was great. My only problem was with noise if I opened my window since my room was right over a busy highway. Also, I never was able to determine how to operate the thermostat in the room. A good point is that the hotel is near a major stop for buses and trams.

6/10

Pleasant

27 Sep 2017

antje

Too far away from main attractions

Family

10/10

Exceptional

09 Sep 2017

luke

Great location, great price

We had an overnight layover and stayed here because we prefer Mainz to Frankfurt for a quick stay. The location was great and close to the train and bus station. They give you a free bus pass for Mainz when you check in which was useful to explore a bit. The room was nice and comfortable. I'd stay here next time I have a Frankfurt overnight.

10/10

Exceptional

05 Sep 2017

Ben

Home from Home and great place to stay.

Great location. We just completed the Rhine River Cruise and stop at this location for the nigh.

10/10

Exceptional

10 Aug 2017

Chantal

Nice. Close to the main Train Station

My experience was excellent. The staff was friendly and welcoming. The hotel also provided me with a free bus pass for all buses in Mainz and the neighbouring town across the Rheine. I thought this was great. It saved me quite a lot of money and a lot of hassle.

10/10

Exceptional

30 Jul 2017

Alan

Football Weekend

Excellent location. Really good value for money

10/10

Exceptional

10 Jul 2017

Leroy

Very nice room , good value for your money. Free bus passes was a nice extra.

Partner

6/10

Pleasant

13 May 2017

john

Perfectly pleasant stay

This was a perfectly decent stay: the hotel is perfect for its central position in Mainz (next to the main railway station; right opposite a major tram/bus stop; and within walking distance to the town centre. The hotel gives guests a free local transport pass for the duration of the stay. The room was clean and moderately comfortable. Breakfast was fine but not really great value. Whilst the hotel lacks public areas (apart from the bar) this was fine since I did not spend much time in the hotel. Walking to the hotel from the station take the back entrance in the station and you will see the hotel. Reception staff were helpful.

Family

10/10

Exceptional

27 Apr 2017

Por

Nice hotel close to hbf

Upon checking in, we were slightly disappointed that our 2 rooms are split by a room in the middle but we did not demand strongly.
On the second night, both of our rooms heard very loud noise from the room in the middle several times plus a bang on one of our rooms. We mentioned that to the hotel staff while checking out, he kindly offered us breakfast buffet at no charge. We were quite please as we did not expect that..

10/10

Exceptional

25 Apr 2017

Carol

Great location of Mainz InterCity Hotel

Great location just across the street from the Mainz Hauptbahnhof (main train station). Lots of trams and buses right there, too.

Partner

8/10

Excellent

16 Apr 2017

Verified traveler

Great location near the train station, easy access, friendly staff.

10/10

Exceptional

12 Apr 2017

Steve

Nice, quiet hotel very close to train station

We stayed for two nights. The room was spacious. It was about 150-meter walk to the main train station. We walked from the hotel to the historic section of town.

10/10

Exceptional

09 Apr 2017

Verified traveler

Nice hotel in Mainz Germany

Nice new hotel near train station is 5min walk. New and very clean. They give you a bus pass to go back and forth to city center.

8/10

Excellent

06 Apr 2017

J

Nice hotel close to rail station.

Had a nice stay. Most staff pleasant, kind and helpful. Others ok.

10/10

Exceptional

29 Mar 2017

CH Prashanth

good

good

8/10

Excellent

12 Mar 2017

Verified traveler

Nice hotel, near the central train station

5 minutes walking to the train station. Quick hassle free check-in. Room in excellent shape. Because it is on a busy street and near the train station it may be a little noisy during the day on the lower floors.

10/10

Exceptional

10 Mar 2017

Susan

Great central location

This was the final few days of an extensive sabbatical touring Europe. Mainz is a great place to visit with interesting history. Everything is walkable, but the free public transport pass made life so much easier. The staff were helpful and supportive and the buffet breakfast was great.

Partner

8/10

Excellent

15 Feb 2017

Verified traveler

Nice hotel close to the center, the rate is good

Very good experience, most if not all are positive

8/10

Excellent

13 Feb 2017

Susan

Mainz

Very close to train station and easy to find. Easy walk to center. Lots of English stations on tv but all news, would like a movie or sit com in English. News can be a downer. Free bus pass but didn't use it. like having a fridge but the drinks were very expensive. Stayed at less expensive places and water was free. Couldn't get the heat to go up but didn't ask for help either. The shower was great, hot and good pressure. Would like to have 2 hand towels instead of one. No toiletries given

8/10

Excellent

21 Jan 2017

Muha Brat

Nice, Very convenient

Very clean and professional,
Arrived a little early for check in ,And the clerk easily checked me in early for my stay,
Very clean .And very convenient to The Hauptbonhof, With public Transportation literally outside the front door.

10/10

Exceptional

20 Dec 2016

Hui Hui (Alexa)

Very clean and modern hotel

Conveniently located minutes away from Mainz station. The Room is very clean and warm for winter. We were given free transportation card to access Mainz. However, there is no kettle in the room. Otherwise, all is good.

Partner

10/10

Exceptional

29 Nov 2016

Linda

Good Location

The InterCity Hotel, Mainz is great for location. It is across from the train station, making it easy to go to and from the airport, and to visit nearby towns and cities, by train. The hotel supplies a free bus pass to get downtown, for the duration of our stay, along with a handy card to tell us the bus numbers to take. The bus stop is across from the hotel. It is a short ride (about four bus stops) to downtown. Front desk staff is helpful and friendly. Computer access is available and convenient in the lobby. Breakfast is varied and plentiful, with an abundant buffet. Our room was comfortable and spacious. It was clean, however, the maid service is somewhat inconsistent - we had to point out that we needed soap, or toilet paper. or tea. There is a kettle in the room, with a variety of teas and coffee supplied. My only critique, would be that the pillows need to be replaced. They are lumpy and well used. We stay in this hotel frequently and are never disappointed.

Partner

10/10

Exceptional

01 Nov 2016

Nevil

A very comfotable and pleasant hotel.

I found that all the facilities at this hotel were excellent.
The room was clean and comfortable. The food in the restaurant was superb. The Staff were extremely pleasant and courteous. All in all my stay there was superb.

8/10

Excellent

03 Oct 2016

Tahlin

Clean hotel, nice staff

Overall, an ok experience. The hotel is about a 15-minute walk to the center. The room was clean, the bed was comfortable. The hotel staff was accommodating. Two annoyances: 1) The Wi-Fi is slow, and 2) the TV kept turning off every half hour or so, for energy-saving purposes apparently. There's an adjacent parking garage (15€ per day). Would stay there again.

Partner

8/10

Excellent

04 Jun 2016

Morris

Respite from travel

Booking available at relatively short notice

Partner

10/10

Exceptional

25 Apr 2016

Barry

Nice modern hotel.

Very pleasing hotel. Fairly new with modern facilities, opposite railway station.

6/10

Pleasant

11 Apr 2016

Rae

Convenient Hotel

The hotel is easy to get to from the bus or train area which makes it convenient. It's a bit loud in that area because of the heavy traffic though. I found the room comfortable but too warm, no matter how I set the AC. It was too loud outside to open a window yet too warm in the room...so I didn't sleep well. The shower/bathroom was nice but had a bad smell to it. The restaurant is good if you want to stay in.

4/10

Poor

05 Mar 2016

Verified traveler

Not worth it

The sofa was dirty with a large stain, the bathroom was not clean.
Forget about free wifi, it's so slow that you can't even download emails. We had to pay €8/day for premium internet.

4/10

Poor

05 Mar 2016

Luis

What a mess!

We booked this hotel for 3 nights. One week before, we informed the hotel that we will only be staying for the last night. We acknowledge this was a non-refundable, and the hotel did say they would not refund the 2 nights we would not spend.
To our surprise, when we have arrived, the hotel was fully booked, and our room was unavailable. The hotel didn't offer any solution, neither a refund since it was their mistake.
After a long discussion and calling hotels.com (which was very diligent to find a solution at that hotel or proposing alternatives), we got a suite room, with one full bed and one sofa bed (1.4m long, obviously available only for kids).
No apologies from the hotel, and they even charged us for parking and internet on top.

This is no way to treat guests, particularly when we are paying 3 nights and only using 1!

I'd recommend you select another hotel that can honor their bookings.