Jade Mountain

10/10

Exceptional

13 Jul 2026

Diane

I visited Jade Mountain Resort to celebrate my sister’s birthday, and we had an amazing time. The staff was wonderful—they gave us a tour of the property and decorated our room with balloons, making the celebration even more special. The view of the Pitons was breathtaking, and I would definitely stay here again.

Family

10/10

Exceptional

10 May 2026

Heather

Beautiful resort with lots of high end things. Wonderful staff!

10/10

Exceptional

20 Apr 2026

Corey

The view from the Star Sanctuary JB5 was breathtaking!!

Partner

10/10

Exceptional

18 Apr 2026

Xuekun

Nature lover’s paradise, amazing view from the suite.great amenities and service. Award winning restaurant. Had great time!

Partner

10/10

Exceptional

31 Dec 2025

Laura

The most amazing views!

10/10

Exceptional

20 Dec 2025

Emil

Everything was amazing. From beautiful sanctuary room to staff and food and service, without a doubt the best place you can stay at in Saint Lucia, book it, it’s worth it!

Leisure Partner

10/10

Exceptional

15 Dec 2025

Sean

it was absolutely the best experience ever!!! great food and hospitality!!! It was AMAZING and this should be on everyone's bucket list to stay here for a few days.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Logan

I don’t think I have ever had a more beautiful view from my room in my life. It was like waking up to a painting every day. The service was amazing. Everyone was extremely nice and helpful. The Anse Chansanet Beach was great and only topped by the short walk to the private Anse Mamin beach. Not the easiest place to get around if you have trouble walking, but everyone is very accommodating if you do need help getting around. If you have trouble walking hills, it will be harder to fully enjoy this special property.
My wife enjoyed spa treatments in the spa, and we had a great couples massage in the room.
Even without a/c, it always felt pleasant in our room.
Jade Mountain is really a gem and we would highly recommend it.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Tenesha

The staff were awesome and very accommodating. Beautiful place will definitely visit again!

Leisure Self

10/10

Exceptional

13 Jul 2025

Brandi

Jade Mountain was the crown jewel of our 10-day adventure in Saint Lucia.
We celebrated my husband’s 40th birthday on the island, and as avid travelers who love immersing ourselves in local culture and cuisine, we explored every corner—from fishing villages to hidden beaches. But no matter how much we saw, nothing compared to returning to the serenity and splendor of Jade Mountain.

The resort is truly a sanctuary. Our major domos were attentive and thoughtful, making every moment feel effortless and luxurious. The open-air design of our sanctuary, complete with a private infinity pool and a panoramic view of the Pitons, left us speechless. Watching the sun rise and set over those iconic peaks from the comfort of our room was pure magic.
The yogis were very experienced, the food was delicious and the sunsets were magical.

Jade Mountain isn’t just a place to stay—it’s an experience we’ll never forget. Easily one of the best travel memories we’ve made together.

Leisure Partner

10/10

Exceptional

01 Mar 2025

CHARLES

Exceptional Experience

The Jade Mountain Resort is spectacular. My wife and I stayed in one of the sanctuary suites and it was unbelievable. The view of the Piton Mountains and Caribbean is breathtaking. The service and food is top notch. There are many activities like scuba and sailing. Fyi. there are no elevators. The resort is built on the side of a mountain. You must be able to handle a lot of stairs. I highly recommend this resort hotel.

Partner

10/10

Exceptional

17 Feb 2025

Dylan

Wonderful getaway to Saint Lucia.

Jade mountain resort is lovely with so many great activities to do. The beach down the hill is spectacular and the snorkeling is unreal.

Partner

10/10

Exceptional

03 Nov 2024

Max

Fantastic place for a relaxing honeymoon!

Leisure Partner

10/10

Exceptional

20 Oct 2024

Randy

Best resort ever stayed it.Incredible room and service

Leisure Partner

10/10

Exceptional

14 Oct 2024

Tonya

No tv's. The entire vacation was perfect

Leisure Partner

10/10

Exceptional

06 Oct 2024

Derko

Service was excellent

Leisure Partner

10/10

Exceptional

06 Oct 2024

Dhruv

An amazing property with an amazing view! The staff made us feel very welcome and accommodated anything we could ever want! Thank you for making our honeymoon feel like a once in a life time memory that we’ll never forget!

Leisure Partner

10/10

Exceptional

18 Aug 2024

Lechante

The staff is amazing I remember davidson everyone is awesome

10/10

Exceptional

22 Jun 2024

Jordyn

Amazing resort. Would definitely come again and the butler was great!

Leisure Partner

10/10

Exceptional

01 May 2024

taha

Ideal spot for honey moon or celebrating special occasion with significant other. My wife and I came for our 10 year anniversary and scheduled a photo shoot on the premises. The rooms were surreal. I would highly recommend opting for the room with pool. Stunning views and more spacious room. All in all an Amazing experience from start to finish, highly recommend!

Leisure Partner

10/10

Exceptional

31 Mar 2024

William

World class views from hotel room!

Leisure Partner

10/10

Exceptional

28 Jan 2024

peter

Great hotel, staff and beautiful location. Lots of additional activities to do included at the hotel!

Leisure Partner

10/10

Exceptional

16 Nov 2023

Chad

Prestige property that's managed by amazing people at every level.

Leisure Family

10/10

Exceptional

26 May 2023

jon

We didn’t leave the room during our stay. Why would we? With a room with a pool, a view to match anywhere on the planet and 24 hour butler service, we just took it all in! It’s excessively rare when a hotel taps into one’s imagination. Jade Mountain is the closest thing to paradise we ever experienced. A !

Business_and_leisure Partner

10/10

Exceptional

30 Aug 2022

Thayer

Absolutely stunning and amazing service.

10/10

Exceptional

30 Jun 2022

Jennifer

What was unique: This place has the most beautiful views. By far the best on the island. You also get a Major domo which is a Butler to act as your fairy godmother and plan everything for you. I did not even need to think.

What I liked: Their level of professionalism was over the top and they were superb in waiting on us. It was the best treatment ever and I didn't have to lift a finger, work up a sweat, they just did everything and were great all around. The food was moderately priced and had great quality and variety. Just outstanding all around and the experience was like no other. I came in hungry and they already had food there and just like they were mind readers. This place with the views, the service, the food was excellent.

Dislikes: I did not like the mosquitos. I got bit twice. The rooms have 3 walls, so where the fourth wall would be opened up to the elements. It is beautiful yes, but I would've preferred an option of having blinds because at night when we turned on the lights, moths plagued the place. The mosquitos loved the bathroom, and sometimes it got really hot even with all the fans present. The sun flooded into the room at 5:30 am and the birds sounded like something from the Jurassic period. Again, an option for shades and protection from the outside elements would've been a better option.

Overall, a place worth visiting and just a great experience. You are one with nature and everything on the resort was beautiful and something from a dream.

Leisure Family

10/10

Exceptional

01 Apr 2022

Grant

If I could rate quality, the staff, food, views, and overall experience at some special level well beyond happy smile face I would want to rate it even higher than that. The end-to-end experience at Jade Mountain is nothing short of elite and spectacular. Some examples - the butler crew is immediately attentive. A step beyond the typical concierge. We needed super glue. One of the butlers went to town to get us some. We needed the front door dead bolt un-jammed. Our butler escorted t maintenance and was there to make sure the job was done right. We saw a piece of art we wanted to purchase but ran out of time to get back to the gallery. No worry, the butler crew coordinated the pickup, the purchase, and the wrapping at the last minute of our stay. While there is so much to write about Jade Mountain, the staff really add that finishing touch.

Anything to not like? Just a couple. The resort is about a 35 min ride off a winding dirt and gravel road. There’s something nice about the seclusion but also something a bit unnerving at times. just be ready to feel like you’ve made it when in fact there’s still a good bit to go. LOL. The grounds are a bit of a labyrinth and can be confusing. We stayed on the lower level the first 2 nights, and wished there was an elevator to get back up to the top level.

All in all, we had a time to remember that we will never forget. Thank your Jade Mountain!

Leisure Partner

10/10

Exceptional

10 Dec 2021

Steven

Incredible views, location, and staff. Could not have asked for a better place to have our Honeymoon.

Leisure Partner

10/10

Exceptional

01 Sep 2021

earnie

The view, the infinity pool, all the island, the beaches and the foodd, it was paradise, love the place, will definitely be back

Leisure Partner

10/10

Exceptional

06 Aug 2021

Timothy

The Best Place in St. Lucia

This was our second visit to Jade Mountain and it was just as amazing as the first time two years ago. The covid protocols are in full effect but highly nuanced and subtle in how it's applied. The service provided by our Major Domos was exceptional. A minor issue associated with the Spa was managed immediately and to great satisfaction.

Partner

10/10

Exceptional

02 Jul 2021

Verified traveler

The pictures on the website are fantastic, but cannot fully capture the beauty and serenity of Jade Mountain. The sanctuary was the most spectacular romantic place we have ever stayed. The staff is superb, friendly and helpful. A visit to St. Lucia without Jade Mountain could not be considered complete. Love it.

Leisure Family

10/10

Exceptional

04 Jun 2021

Ramon

Anniversary celebration

This hotel is an architectural marvel. Spectacularly beautiful views. Very friendly staff. Because the rooms are open to environment you really get to enjoy the sights and sounds of the surroundings. Been very fortunate to travel around the world to several beautiful properties and this rates right up there. Very unique experience.

Partner

8/10

Excellent

01 Jun 2021

Verified traveler

Beautiful hotel, ok service

Hotel is absolutely breath taking. The service however we found very disappointing given the price point. We were told it would be no problem booking any of the excursions we wanted to do, then when we would request to book them were told they were all completely full. Just wish they would have been more honest from the beginning on availability so we would have booked our excursions sooner. Also were told the earliest dinner reservations we could do each night were 8:30PM, we walked in at 6:30PM every night and the restaurant was completely empty....

Partner

10/10

Exceptional

03 Feb 2021

Joshua

Every little aspect and detail of this resort is absolutely amazing. This is not a resort chain. Jade is totally unique to itself and is an experience as a whole. The views from our room were so breath taking my wife literally cried upon entering our room. Excellence from the staff and entire stay!

Leisure Partner

10/10

Exceptional

16 Jan 2021

Verified traveler

My wife and I went to this amazing hotel before our second son was due. It was the perfect choice.
The staff was great. They were very serviceable and professional. The Major Domos were very helpful with all the inquiries and demands we had.
The hotel has great cuisine. You will love it. Although as a guest you can access other restaurants at the sister hotel the food at the Jade is amazing.
The rooms are truly sanctuaries. The have all the amenities you need. The pool is climatized and the view of the pitons (mountains) is just out of this world.
The beach is small but perfect. You will never find it crowded. We found the recliners at the beach to be very comfortable.
We use the spa. Although the spa amenities and infrastructure do not live to the hotel standards, the specialists were very good -our massages were fantastic.
Finally, If you decide to visit this part of the caribbean, this hotel and island will be a good choice. We highly recommend it.

10/10

Exceptional

21 Dec 2020

Honeymooner

The architectural design of the property along with the layout of the sanctuaries makes Jade truly unique. During the day you have an amazing view of the Pitons and the Caribbean, and night is a stargazers dream.

The staff is very proficient in hospitality management and knowledgeable of Jade and Anse Chastenet.

Nothing negative to express regarding our stay at Jade Mountain.

Leisure Partner

10/10

Exceptional

26 Oct 2020

Nicholas

The service and rooms are exceptional. Most of the staff seem to truly care about the guests. Service at the Anse Chastenet beach will not be at the same consistent premium level like at Jade, but it is adequate and occasionally great and provides a fun beach experience. Aside from a price that will be a challenge for most, the only real weakness with Jade is the many flights of steps required to go either up to the Jade Mountain Club restaurant or down to the beach. It will be more daunting than you expect, although the exercise can be a good thing too. The all inclusive package was a breeze and there were no surprises. You are unlikely to see this quality of spirits on another all inclusive package. Food at breakfast and lunch is outstanding and the fancy dinners, while always good and interesting, were not as consistently pleasing as the daytime meals.

Partner

10/10

Exceptional

22 Oct 2020

Verified traveler

Flawless views, exceptionally attentive & customized service

Leisure Partner

10/10

Exceptional

17 Aug 2020

Daph

The Major Domo's are amazing and safety was the resorts #1 priority and comfort. Always taking care of anything you wanted. Such a great place. Wish they had music during dinner or the beach bar to give more soca vibes. Also an electronic way to do room service instead of the papers but what a great place! Views to die for!

Leisure Partner

10/10

Exceptional

22 Mar 2020

Verified traveler

Remarkable views, very attentive staff. Food is middling.

Leisure Partner

10/10

Exceptional

12 Mar 2020

Verified traveler

The architecture and landscaping was amazing. And then, the friendly people added the final touch.

Leisure Family

10/10

Exceptional

03 Mar 2020

Verified traveler

This was an absolutely amazing and rare experience. Not having a 4th wall and having a pool in our room was so cool! Some day we never left the room because we had everything there we needed and the Butlers were great at bringing us drinks and food whenever we asked.

Leisure Partner

10/10

Exceptional

22 Feb 2020

Dave

Everything about the place was special, the service was fantastic, definitely will go back.

Leisure Partner

10/10

Exceptional

19 Feb 2020

Jen

This was an amazing experience. The staff are so polite...

Leisure Partner

10/10

Exceptional

18 Jan 2020

Wenjuan

Divine!

Absolutely delight. Great service, unbelievable view and excellent food. Nothing to complain about.

Friends_and_family Family

10/10

Exceptional

26 Nov 2019

Verified traveler

Beautiful! They need a pool by the beach!!!!

Partner

10/10

Exceptional

15 Nov 2019

Verified traveler

The hotel was excellent in every way! Highly recommend!

Leisure Partner

10/10

Exceptional

12 Nov 2019

Nahid

We went to jade mountain fir our anniversary. The service was amazing. Our room was upgraded and we loved the pool in the room
All employees were so respectful , helpful and full of energy.
We love jade mountain so much that we have decided to go there every year for our anniversary. Breakfast was in the room was another thing that we enjoyed alot

Leisure Partner

10/10

Exceptional

16 Oct 2019

Verified traveler

You can not say enough about the shear beauty of the area, from early morning to late at night the view and feel of the area is incredible.

Leisure Partner

10/10

Exceptional

07 Oct 2019

RemyGardner

truly HEAVEN on earth!!! no other words to describe. delicious food, nicest people, hard working staff that do everything with SMILES. complete pampering for the entire week. our major domos Teddy, Okeda, Al and Vito are second to NONE. number one hotel and staff in the world!!!

Leisure Partner

10/10

Exceptional

03 Oct 2019

Leon

The great Jade

My wife and I had a fantastic time. The hotel was beautiful. We had a room with an infinite pool overlooking the mountains, couldn’t ask for anything better. Rooms are spacious and clean. Staff was superb. I’m a big foodie and I must say everything we ate was amazing. Highlight for me was breakfast in the room. You have to watch out for the very friendly birds but outside of that it was perfect. We didn’t explore the hotel much, with the view and a pool why would you want to. Check in and out was done in our room which was great. I would definitely return to Jada sooner than later. So far one of my favorite hotel stay.

Partner

10/10

Exceptional

29 Sep 2019

Verified traveler

Everything was excellent! The location, the food, the view!

Leisure Partner

2/10

Poor

19 Aug 2019

Verified traveler

If you enjoy paying 5k a night to get eaten by bugs and stay outside in 80 plus degree weathers getting eaten by bugs and mosquitoes and not have a wink of sleep because the bugs and creatures are so loud this place is for you

Leisure Partner

10/10

Exceptional

16 Aug 2019

Verified traveler

The rooms are unique and have spectacular views. The staff is attentive, friendly and so helpful. This is my favorite resort for a luxurious, romantic getaway.

Leisure Partner

10/10

Exceptional

10 Aug 2019

Verified traveler

It was literally paradise everywhere you looked. From the food, to the staff, to the atmosphere, it was impeccable!

Leisure Partner

10/10

Exceptional

04 Aug 2019

Verified traveler

Jade mountain is the best hotel ever !!! The service is incredible, they make you feel as if you are a celebrity. The moon suite is where i stayed is breathtaking !!! Worth every single dollar & i I will be returning !!!

Leisure Partner

10/10

Exceptional

30 Jul 2019

DJ

I’ve stayed in many hotels throughout my life. This one isn’t even in the same universe. Unbelievable views and incredible attention to detail. Even in our first hour on the property we felt as if the staff knew us for years. Very quiet and low key, a great place to escape the stress and chaos of the real world.

Leisure Partner

10/10

Exceptional

23 Jul 2019

Verified traveler

Everything was amazing with the property.
Room butler was amazing, property provided cell phones to call butler and room to room calling!

Leisure Friends

10/10

Exceptional

22 Jul 2019

Karen

Jade Mountain is INCREDIBLE!!! Beautifully appointed and exceptionally accommodating. My only complaint is the amount of stairs. I wish there had been an elevator but because of the design it isn’t possible.

Leisure Partner

8/10

Excellent

22 Jul 2019

Verified traveler

Beautiful views!! The resort was amazing and so were the pools.

8/10

Excellent

16 Jul 2019

Verified traveler

Best vacation ever!

Loved our stay here. Everything was very well taken care of by the staff who were extremely helpful during our stay. Any small or big request we had regarding food or resort services were handled professionally and in a timely manner by our designated butlers. Of course, you can't beat the view from the room. It's slightly on the expensive side but it's definitely worth the money.

Partner

10/10

Exceptional

13 Jul 2019

Verified traveler

The staff at Jade Mountain was absolutely fabulous. They made us feel like royalty and exceeded expectations. The views were amazing and the food was superb.

Leisure Family

10/10

Exceptional

12 Jul 2019

Verified traveler

We absolutely loved the unique architecture of the resort, the top notch service and the most breathtaking views ever. The only thing we didn’t love was the bugs in our room at night and it would get a little hot in our room while sleeping. Overall, an amazing property, staff and excellent food.

Leisure Family

10/10

Exceptional

09 Jul 2019

Verified traveler

Butler service, shuttle around the property, being in the jungle, the plunge pools, the uniqueness of the property. Road to get there is really rough but worth the drive up!

Leisure Partner

10/10

Exceptional

01 Jul 2019

Verified traveler

This truly was an experience. Upon arrival the staff was so warm, friendly and welcoming. The rooms views were amazing! The only thing I would change is the toilet did not have its own enclosed area, which was a little weird. Other than that it truly was a phenomenal place. Pricey, but with the view and service you get, worth it.

Leisure

10/10

Exceptional

30 Jun 2019

Verified traveler

The views and the customer service was outstanding. They upgraded my room for my birthday. I didn’t like the bumpy road leading up to the hotel.

Leisure Partner

4/10

Poor

27 Jun 2019

Mat

I am very let down with my stay at Jade Mountain. First of all the rooms are outdated , and since there are no screens on the window of your room and your bed is outside there are thousands of bugs. The room was filled with so many bugs it looked like something out of a horror movie.

Friends_and_family Family

10/10

Exceptional

03 Jun 2019

Verified traveler

Gorgeous retreat and wonderful place to truly unplug

Leisure Partner

10/10

Exceptional

28 May 2019

Ryan

Most breathtaking room we've ever stayed in by far! Thank you!

Partner

10/10

Exceptional

27 Apr 2019

Verified traveler

The most amazing hotel on the hillside above a beautiful beach, with unparalleled views of the Pitons. Unsurpassed service and cuisine.

Leisure Partner

10/10

Exceptional

20 Apr 2019

Fredric

Patron

Stayed with my bride at Jade Mountain for four days and three nights. A gorgeous, luxurious and well thought out property, I'd highly recommend Jade Mountain to anyone that is considering. It's certainly not inexpensive, but we considered this an investment in ourselves and at the end of the day, an investment in ourselves that seemed well worth every penny.

I'd recommend the higher level rooms (we stayed in Sun), but the whole facility is luxurious. There are only 29 sanctuaries overall. If you've never had butler service, it does take some getting used to, but the service was genuine and all employees were receptive and hospitable.

Partner

10/10

Exceptional

28 Mar 2019

Verified traveler

This place is just magnificent. Everything from arrival, during stay and farewell was just perfect.
I just wish the road leading to the sanctuary was paved.
Otherwise we really had a wonderful 50th Anniversary celebration.
Thanks to the owners and stuff.

Leisure Partner

10/10

Exceptional

17 Mar 2019

Verified traveler

We stayed in a star suite JA3 and it was just beautiful! The pool, the view, the beach, the fabulous staff service, and the food made this trip unforgettable. We would love to make it back there someday!

Leisure Partner

10/10

Exceptional

26 Feb 2019

David

One of the most unique properties on the planet.
Plus, spectacular views, impeccable service and friendliness and wonderful food.

10/10

Exceptional

08 Feb 2019

Ronald

Amazing views and service! A Bora Bora like view on the East Coast! Never wanted to leave. Your MAJOR Domo handles everything if you like included in price. Staff is on call for your every service need 24/7. If you want a certain drink in your room at 7 eveynight. Its waiting for you. Want them to unpack you or pack up your stuff they do it. Feel like a movie star for a week.

Leisure Partner

10/10

Exceptional

08 Feb 2019

Verified traveler

The views were captivating! Service was amazing. Jade Mountain was one of the most beautiful resorts I’ve ever been to.

Leisure Partner

10/10

Exceptional

15 Jan 2019

SR

Phenomenal property/architecture. Outstanding vistas. Impeccable service and gracious staff. Absolutely worth the expense. We will be back.

Leisure Partner

10/10

Exceptional

22 Dec 2018

Verified traveler

The open concept of the suite was an unexpected amazing experience. The view from the suite I stayed in was spectacular. The architecture and ambience is brilliant. The staff and service is outstanding as well as the variety of cuisine served at resort.

Leisure

10/10

Exceptional

11 Dec 2018

Verified traveler

Astounding views, just the right amount of privacy, and the most attentive staff I have ever experienced. Food and drink offerings were creative and delicious -- best all-inclusive ever! Great amenities and perfect location. It was the trip of a lifetime, and we can't wait to go back!

10/10

Exceptional

27 Nov 2018

Verified traveler

The view is breathtaking! The food is excellent. The service is outstanding!

Leisure Family

10/10

Exceptional

27 Oct 2018

Matisha

By far the very best place we have ever stayed. A little piece of heaven on Earth. Waking up every morning to the most beautiful and serene views and sounds made me never ever want to leave. The staff treat you like you’re a celebrity. As soon as you say you are a guest at jade mountain everything changes. If you are looking for a get away, look no further than jade mountain!

10/10

Exceptional

29 Sep 2018

Dick

The resort was Beautiful, classy, with friendly excellent staff. Loved everything about the resort. Highly recommendable

10/10

Exceptional

20 Sep 2018

Elder

This place is just absolutely amazing! A must for couples or if you want to get away from it all. No TV but it's amazing because it makes you disconnect. Cell service is bad too so another excuse to disconnect, but there is free wifi (I connected after a few days). The major domos are amazing! They never say no to whatever you'd like. Went for a birthday and it was the best 2 days ever!

Partner

10/10

Exceptional

17 Sep 2018

Verified traveler

Pretty much perfect! There’s always things that can be better (the butlers can be a bit overwhelming when trying to help with EVERYTHING), but overall an absolutely incredible hotel, by far the nicest I’ve ever stayed in!!!

10/10

Exceptional

09 Sep 2018

paula

Nothing can prepare you for when they open the door to your sanctuary. PRICELESS. By far the best hotel I have ever stayed in( hard to stay any place else now). The staff is amazing, the food is amazing, the room is amazing!!!

10/10

Exceptional

10 Aug 2018

Brian

Fantastic place!

10/10

Exceptional

03 Jul 2018

glen

Jade Wonder

Probably the best holiday we’ve ever had.

Amazing service, wonderful views and really friendly people.

Jade restaurant food was so good and all inclusive options brilliant.

Couldn’t fault the holiday in any way.

The hotel employees a lot of local people and the local villagers seem greatful of the hotel and its owner. Very nice the hear.

Many thanks to Jade Mountain for such a great holiday.

10/10

Exceptional

30 Jun 2018

Verified traveler

Nice place , friendly people, amazing view and food. A lot of birds and mosquitoes though, but worth the trip for any honeymooners looking for a destination to remember

10/10

Exceptional

18 Jun 2018

Verified traveler

We spent a fantastic week in early June at Jade Mountain celebrating a 40th wedding anniversary in a Sun sanctuary. We have traveled extensively, especially in the Caribbean and Jade Mountain has been our \"do\" list for a while. We were not disappointed - the architecture was incredible, the food fantastic and the staff not to be outdone by either. Although this was our first visit, it will not be our last.

Partner

10/10

Exceptional

12 May 2018

Verified traveler

Fantastic Stay in an Unique Open Air Room

Staying at Jade Mountain will be unlike any other tropical hotel stay that you may have had. The room is beautiful and the vista of the Pitons is even better. The entire hotel is a work of art. Visually stimulating and aesthetically pleasing. You will not want to leave the hotel room, but I would encourage guests to do the Gros Piton summit hike as well as a snorkel or scuba outing.

We did have some issues with the service at dinner one evening but it was quickly resolved by the Major Domo after an explanation of the events that occurred.

Partner

10/10

Exceptional

14 Apr 2018

Ian

Peace and quiet in a spectacular location.

Great staff! Warm, courteous, friendly and engaging. From up the mountain, down to the beach, management, major domos, waiters, maids, drivers, activities staff there is a uniformly effortless ability to make guests feel welcome and attend to their needs. Full marks to the whole team!
Lovely large rooms, well accessorized. The soporific sound of water in the rooms with pools and the sounds of the forest in those rooms without pools can lull you to sleep at any time of the day. It took us no more than one night to adjust to the “open air” living. In-room Wi-Fi was fast and had a strong signal with our own booster/router.
The Jade Club Restaurant was excellent for breakfast and dinner. We enjoyed magnificent views, relaxing ambiance, a diverse menu of first class cuisine and a good wine list, accompanied in the evening by the very best local musicians we have ever experienced anywhere in the world (+94 different countries!)
There are two beaches to enjoy, both well maintained and serviced by staff. They are both public beaches, but we were never hassled by peddlers at any time. Beach loungers are readily available and well shaded, if required. Wait-staff were attentive and quick to bring drinks/food. Both beaches have relaxing and casual bars/restaurants.

Partner

10/10

Exceptional

20 Mar 2018

Steve

Paradise setting with beautiful rooms and friendly, helpful staff. Loved it...

Partner

10/10

Exceptional

17 Feb 2018

Andrew

Mixed experience

Hotel A
Setting A
Service B-
Food B
Wine B+
One butler screwed up our request for dinner on the beach
Food is better in our home town
Wine list was good but not perfectly kept
We would go back just for the view

Partner

10/10

Exceptional

07 Feb 2018

Lorraine

Amazing Stay at an Amazing Resort

Absolutely amazing experience. The place was \"other worldly\". We didn't want to leave our sanctuary. Beautifully maintained. Incredible staff. Clean, quiet, well-kept. I can't say enough good things about the place. Two \"bad\" things, and this are minor, the road in was crazy and the lack of road signs is off putting because your not sure if this is the correct way. I would suggest helicopter in. If you want to see things off site there are plenty of options from the resort for reasonable cost. Also, while the food was beautiful, well presented, colorful and healthy, my husband and I would have preferred some spicy options. These are very small complaints, overall this was the most beautiful and relaxing vacation experience we have ever had.

Partner

10/10

Exceptional

15 Jan 2018

Gale

Great quiet couples sanctuary with amazing views

We were at Jade Mountain Jan 8,2018 for 5 nights. We had the hotel arrange a private car pick up at the airport, they were prompt, welcoming and gave us points of interest on the 2 hour trip. Yes the roads were winding but not the worst I have experienced.
Our sky sanctuary was JE2 which is on the highest room level which is most desirable because of the unobstructed view and only one flight of stairs to the dining area and bar.
The room had 4 ceiling fans that were very powerful and there was plenty of breeze and the temperature was never too warm.
The view from the room was amazing and impossible to appreciate without experiencing it as you wake up, as you float in your own pool, or just relaxing.
We did not see or experience any mosquitos which was a concern. Chris one of our major demos said that May or June could be bad but not normally this time of year. The resort does fog the grounds year round.
The pool was about 78 to 80 degrees, there is no heater.
The whirlpool for two also has a wonderful view and is very nice for a relaxing hot bath.
The food was great at times and at others a little too “creative” for our taste. We were there 5 nights and would have liked a little more variety but we chose to eat all our meals at Jade Mountain except for burgers at Anse Mamin beach which are great.
There were no surprises on our bill.
Service was perfect. This is a quiet resort best for loving couples of all ages who want privacy.

Partner

10/10

Exceptional

13 Jan 2018

Gina

Stunning views

Beautiful location, wonderful culinary experience, spacious rooms with stunning views. Overall a wonderful place to be pampered and relax.

10/10

Exceptional

27 Dec 2017

John

Paradise found in St Lucia!

This is one of the most amazing resorts that I’ve ever stayed. I can’t imagine a better vacation then what we just experienced.

Partner

10/10

Exceptional

06 Dec 2017

Gail

Incredible once in a lifetime experience!

The hotel was beautiful, the view amazing and the staff made us feel like celebrities. We used all the amenities and activities; spa, snorkeling, sailing, kayaking, hiking and tours. It was just amazing. And the food was exceptional. The fact that it was all locally grown and sourced made us feel great about our 'contribution' to St Lucia's local character. We could have not had a better honeymoon experience. I can't wait until we return.

10/10

Exceptional

04 Dec 2017

Verified traveler

This is one of the finest hotels we ever stayed in. Unbelievable view

10/10

Exceptional

07 Nov 2017

Anna

Amazing don't wait to decide... just go !

Chris our Butler and a female Butler (sorry cannot remember) were of the up most polished and well trained butlers I have ever had the pleasure to meet! Not to forget the Lady who led us through the Chocolate beans, coconut explanations and demonstrations. Huge Farm and plantation, she was a gem! Two gentle men who patiently demonstrated to us how to do our first Zip Line experience. They were with us all the way through it!
Every single employee at Jade Mountain were over the top with professionalism and sense of urgency to obtain our every need.
The food from any restaurant will be exquisite and wine pairings tasteful and expertly chosen.
But what about the Sanctuary? Saving the best for last... THIS MUST BE HEAVEN ON EARTH! Plenty of room, drop your inhibitions, swim when you want, eat when you want, anything you ask for will be done to make your stay in your Sanctuary exceed your every expectation! Yes, it is not within most of our pocketbooks, it is PRICEY but well worth it, the memories to last, the experience to fly in by helicopter , greeted and treated consistently with your enjoyment in mind. I challenge you if ever a trip to take....let it BE THIS ONE - NO REGRETS!! Thank you Team Jade Mountain.... we WILL return.... Anna B

Partner