Bel Jou Hotel

8/10

Excellent

14 Mar 2026

Kobe

I enjoyed my stay very much. Great for solo travelers. Very clean, friendly staff, food and drinks were very good. Room for improvement for the reserved dining menu. The shuttle driver is the nicest man on earth. Quincy the engineer goes above and beyond making sure all guest are taken care of and the front desk staff were very friendly. I’ve never seen management staff so visible and involved interacting with guest. My only complaint was the leaf blowing at 7:30am in the morning. I’ve been traveling to islands for over 22 yrs. This is one of the cleanest resort you will find. The excursion planner Ron was excellent too! Very professional. Great stay!

Friends_and_family Friends

8/10

Excellent

12 Mar 2026

Tilita

First and foremost, the staff was amazing. The resort, although a little outdated, provided a wonderful getaway. The resort does not have beach access, but you have a clear view of the ocean from the resort. Daily meals were hot and delicious with a wide variety of items to choose from. Daily scheduled activities were fun.

Partner

6/10

Pleasant

11 Mar 2026

Leydy Johanna

Osea was visible, clean room, did not received the complimentary champagne

Self

10/10

Exceptional

04 Mar 2026

Isauris

My stay was excellent everything was great from the food to the staff everyone on the island is friendly and very approachable. Hotel was great the ac was very cold and the pizza are to die for

Partner

10/10

Exceptional

23 Feb 2026

George

Staff was amazing food was fantastic it was very clean

Partner

8/10

Excellent

21 Feb 2026

Brenda

Very clean room, public area and poolside. Drinks great. Food good with a nice selection. Staff all very nice and there to make your trip pleasant. They don’t provide converters for the electric difference, so bring a converter for your phone and one for your hair appliances.

Partner

10/10

Exceptional

21 Feb 2026

Charles Seigroy

It was an amazing experience! This was my first vacation and I definitely will be back.

10/10

Exceptional

18 Feb 2026

derek

Great staff, room are a bit older style but very clean
Hotel grounds very clean.

10/10

Exceptional

16 Feb 2026

Bruce

Everything was great, especially the staff! Has everything the big resorts have but a more intimate setting.

Leisure Family

10/10

Exceptional

15 Feb 2026

Jason

The resort struck the perfect balance between understated luxury, amenities, and facilities. Beautiful grounds with two pools and lovely views. The staff were all amazing and friendly and the food was outstanding

Self

8/10

Excellent

15 Feb 2026

Jack

Rooms were clean, food was good, but staff could be friendlier. Night entertainment was good but at times, incredibly loud-which was surprising since the clientele is older. Some great views of the island from the higher floors. Shuttle service needs to be reserved at the front desk, just a heads up bc they didn’t tell us.

Leisure Partner

10/10

Exceptional

13 Feb 2026

Vincent

All was good staff was great

10/10

Exceptional

10 Feb 2026

Carolyn

The whole trip was amazing. From the airport pickup to the airport drop off.
All of the staff were so friendly and helpful, especially, Janet, Jolene, Princess, Brandon, Jaffrey, and of course the lovely Jem on reception who was so helpful and showed a real interest in our board games of Sequence. I hope she has played it now and enjoys it as much as we did. The entertainment was fun, and the pool aerobics were a real highlight.
The staff at the pool bar and the restaurants were all so attentive and professional. They are a credit to the hotel and their smiles prove that it is not only a great place for guests, but a great place to work. Well done Bel Jou!

Leisure Friends

6/10

Pleasant

06 Feb 2026

Charlene

Staff was not friendly and the food was just warm. The property was very clean and the room was spotless.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Marnie

Amazing staff and food. Was concerned about not being on beach but they have a shuttle that goes to one of the nicest beaches you can walk on and lots of shade and chairs. Its a small resort so quiet and great for relaxing. I loved it and I've been all over the Caribbean. I will be back.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Martyna

Bel Jou Hotel is a clean, quiet, and relaxing resort with excellent food and friendly staff. The food was a standout, offering tons of variety, and the drinks were very good as well. Rooms were spotless, with bedding and towels changed daily. The resort is compact and easy to get around, with two pools, a gym, plenty of seating, and beautiful views of the marina and ocean. Lulu’s Snackbar and available excursions were nice added perks.

The resort is not on the beach, and while a shuttle runs hourly, the nearby roads are not walkable. Entertainment was limited, with daytime activities happening inconsistently and evening shows starting late, leaving little to do after dinner. Lounge chairs lacked padding, beach towels were sometimes limited, and cocktails were missing garnishes. The atmosphere catered more to an older crowd, with music leaning heavily toward 80s hits. Nothing is within walking distance.

Overall, a great choice for a peaceful getaway, but less ideal if you’re looking for lively entertainment.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Ovid A

The staff at Bel Jou were excellent, always friendly, polite and helpful.

10/10

Exceptional

30 Dec 2025

Susanna

Rooms are kept clean, all the staff are excellent at this hotel, polite, freindly. Always with a big smile. The bar had great choices and the cocktails made perfectly at all bars.
Our only negative comment is that we would have liked Caribbean food being in the Caribbean. Apart from that we love this hotel having been 3 times.
Please cook Caribbean food.

Leisure Family

10/10

Exceptional

30 Dec 2025

Carmen

We had a beautiful view and the staff was amazing!

Leisure Family

10/10

Exceptional

28 Dec 2025

Bill

I loved everything about this resort and will definitely stay again!

Leisure Partner

10/10

Exceptional

22 Dec 2025

James

On first appearances (photos on the net, etc.), it’s easy to mistake this all-inclusive hotel/small resort overlooking Castries for a fairly modest property. But it punches well above its weight class. The pools and pool decks are lovely, the grounds are immaculately well-kept (complete with organic farm sloping down from the lower pool), the food is good, the drinks flow freely, the rooms are clean and up-to-date, everything works, and – above all else – the staff are absolutely wonderful. They’re attentive, warm, gracious and not at all shy on charisma.
The icing on the cake for me was when my daughter had to cancel a day or two before she was scheduled to arrive, as she became quite sick back in Canada. The hotel had every right to penalize me for half her stay. But between management and the front desk, they decided to reimburse her stay in full. Unheard of.
I should note that I stayed in two other resorts during my stay in St. Lucia, and while both are ranked in the most exclusive top 5 on the island, Bel Jou will always own a special place in my heart.
Big thanks to everybody at Bel Jou!
James

10/10

Exceptional

21 Dec 2025

Alana

Excellent service

Leisure Partner

10/10

Exceptional

17 Dec 2025

Alexander

Wonderfully friendly staff, clean room, well maintained hotel, fantastic food, gorgeous views of the island and Castries.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Victoria

We had a wonderful stay at Bel Jou and would definitely stay there again. The highlight was the staff. Everyone was super friendly and it seemed like they enjoyed their jobs. The room was nice, the food was good, the pools were relaxing, and the shuttle to the beach was very efficient.

Leisure Partner

2/10

Poor

11 Dec 2025

Vanesa

First off-Room was not what i expected and advertised. The hotel had 2 restaurants, and everything shuts off at 10pm. We were the only younger people there. I feel like I was at a senior citizen hotel , i literally cried when I was there. I had to checked out, and go to another hotel, this place charged mStaff was amazing.

10/10

Exceptional

05 Dec 2025

Natacha

I absolutely enjoyed my stay; there was a bottle of champagne when I arrived. The staff were very friendly and welcoming. Thank you!

Leisure Self

10/10

Exceptional

05 Dec 2025

Bryan

The property was well maintained. The staff were superb.

Partner

10/10

Exceptional

02 Dec 2025

Jacqueline

Friendly staff and property extremely clean at all times

Friends_and_family Friends

10/10

Exceptional

30 Nov 2025

Judith Irene

The staff were amazing. Highlight of our stay. Food placed a close second

8/10

Excellent

28 Nov 2025

Binal

Service is outstanding and everyone is so friendly. Rooms are musty, need better cleaning products or more airing out.
Beds too soft.
Views are great.
Sounds really carries.ie not really sound proof. Can hear entertainment at night which is not a bad thing as music is really good.

8/10

Excellent

25 Nov 2025

Linval

Clean facilities generally
An empty refrigerator is unacceptable
Manager Dean and staff are very responsive to concerns.
Overall a fantastic experience and the best kept secret in St. Lucia

Leisure Partner

10/10

Exceptional

24 Nov 2025

Seandra

All of the above especially the staff, they we very polite❤️

Leisure Family

10/10

Exceptional

23 Nov 2025

Clive

Everything was excellent.

10/10

Exceptional

20 Nov 2025

Colin

The Staff made our stay. Everybody appeared genuinely pleased that we were there, wanted to know of any issues and wanted to ensure that we had a good time.

A special shout-out to Jafree for helping us have a great time. We went to his beginners yoga and pilates. And even did the aquarobics - a really mixed bunch having fun in the pool. Jafree filled his walk to the lighthouse with laughs and facts.

Food was great - a good mix and choice. Book the hummingbird fine dining too when you're there.

The shuttle to the beach is quick and easy, with Bel- Jou- reserved and overseen sunbeds making it easy to get the best out of the wide beach.

Thoroughly recommended

Partner

10/10

Exceptional

19 Nov 2025

Vishwanath

Excellent hospitality. Excellent food. Excellent entertainment and energy. Rooms are a bit dated but the other amenities make up and more.

10/10

Exceptional

19 Nov 2025

Lennise

Excellent house keeping by Verne Severin. Dana created a warm environment and we were welcomed back by staff we met before. Bel Jou will always be my first choice.

Business Friends

8/10

Excellent

17 Nov 2025

Jernel

Yes room was great! The young lady at front desk was amazing!! The one who checked us in with the bob. Forgot her name. She gave excellent service throughout!

Leisure Partner

8/10

Excellent

12 Nov 2025

Allison

The hotel was nice in terms of staff and dining options. Staff is very friendy and accommodating. It is alittle run down from what you can tell but not super dirty or anything. The area around the hotel near the main road can be abit noisy but its in a residential area where people are driving up and the down the roads so cant really be help with that.

Leisure Family

10/10

Exceptional

02 Nov 2025

Alma

Staff was amazing, kind, and very accommodating. We loved the variety and many options for food. We loved our stay at the Bel Jou!

Leisure Partner

10/10

Exceptional

28 Oct 2025

Feliesha Stephanie

All staff were absolutely amazing and friendly. The rooms were wonderful. The food was delicious with a great variety. The activities and entertainment were fun. The views were so breathtaking. I would definitely go back!

Leisure Family

8/10

Excellent

28 Oct 2025

julie

Amazing views. Quiet. Good food but limited choices.

10/10

Exceptional

26 Oct 2025

Bernd

Breakfast was fresh and a good variety

Leisure Partner

10/10

Exceptional

20 Oct 2025

Danessa

Great variety, kind staff and great atmosphere

Leisure Friends

4/10

Poor

17 Oct 2025

Stewart

Staff were very friendly but meal times were unreliable and hotel was very basic. Gym was poor and food options are limited.

Business Self

8/10

Excellent

14 Oct 2025

Nigel

I have to say that the highlight of my experience was the outstanding service provided by Dana at the front desk. From the moment I arrived, she greeted us with a warm smile and genuine hospitality that instantly made me feel welcome.

Dana was professional, attentive, and went above and beyond to ensure my stay was comfortable. She handled my check-in quickly, offered helpful information about the hotel amenities and local area, and even followed up later to make sure everything in my room was satisfactory.

What stood out most was her kindness and proactive attitude — a true example of excellent customer service. It’s rare to meet someone who combines efficiency with such warmth and care.

Thank you, Dana, for making my stay exceptional. You’re a true asset to the Bel Jou team!

Business Partner

10/10

Exceptional

08 Oct 2025

Carlene Denise

The Bel Jou Hotel was clean with two very nice pools. The gym was okay but I would suggest better spinning bikes. Breakfast was amazing and dinner at the Hummingbird was fabulous. What really makes the Bel Jou a great hotel to stay at is the exceptional service from the staff. Princess and Keisha are two staff members who are outstanding. I have traveled the world and have visited many different hotels. The Bel Jou Hotel has the best customer service and staff that I have ever encountered. We are looking forward to our next visit.

Leisure Friends

10/10

Exceptional

02 Oct 2025

Anita O.

The room was just like a regular hotel room. Nothing fancy, but I did enjoy the veranda. Overall, it was fine for the price. The hotel was older and you can tell. It’s starting to show its age in some areas but still for the price, I thought you couldn’t beat it. It was nice and relaxing, and the staff could not have been friendlier and more accommodating! The shuttle taking you to the beach was nice in that particular beach was one of the nicer ones. I actually liked it just as well as the beach at Rodney Bay that we had to spend $30 one way for a cab ride. The food was about what I expected. It’s resort type food. I thought it was good but it’s not five star dining again, the price point paid reflected everything that I expected. Overall, I was very satisfied and I would stay there again.

Leisure Family

10/10

Exceptional

28 Sep 2025

Celest

The staff were very welcoming, accommodating, and professional. I truly appreciated my stay here and thoroughly enjoyed it. The food was always delicious, and I’ll definitely recommend this place to others and look forward to coming back in the future.

Leisure Family

8/10

Excellent

26 Sep 2025

Dezirae

Nice property and staff

Leisure Self

8/10

Excellent

22 Sep 2025

Karen

All went smoothly

10/10

Exceptional

20 Sep 2025

EMERY

Will be going back

Leisure Partner

10/10

Exceptional

19 Sep 2025

Satish

Very clean

Leisure

10/10

Exceptional

15 Sep 2025

Diamond

N/A

8/10

Excellent

07 Sep 2025

Nekesa

Loved the staff and food. Machrain, Mikey, Joulie and Brendon went above and beyond to make us feel welcomed and comfortable. Also front desk was very accommodating. Overall a lovely stay. The free shuttle service was nice.

Leisure Family

10/10

Exceptional

06 Sep 2025

Michael

The hotel was beautiful and grounds were well maintained. The staff were very accommodating and pleasant to be around.

Leisure Self

10/10

Exceptional

04 Sep 2025

Jason

Good

10/10

Exceptional

31 Aug 2025

Neil

My experience at Bel Jou was wonderful, I would've booked an all inclusive trip and i was very impressed by the environment, staff and food. Also, it was 10 mins away from the airport so it was very convenient for me. Overall a wonderful experience

Leisure Family

8/10

Excellent

27 Aug 2025

Debra

The Bel Jou hotel is nice and comfy. Food was good.

Leisure

8/10

Excellent

26 Aug 2025

Mohammad

All employees are nice , it was little far from main attractions and beach but they have transportation. Everyone was very helpful, food was great ! Overall I like the hotel .

Leisure Family

6/10

Pleasant

26 Aug 2025

Denis

The property was decent. I felt some of the staff were a little bit rude but Madrina and the day manager were awesome! I didn’t like the quality of hygiene items. And they don’t stock your refrigerator even though it’s all inclusive.

Leisure Self

6/10

Pleasant

18 Aug 2025

Nathan

Great food and amenities but the internet never worked

10/10

Exceptional

17 Aug 2025

omokhogie a

The food wasn’t the best but the people there are extremely pleasant

Leisure Self

10/10

Exceptional

13 Aug 2025

chwana

Food and service was fabulous. Entertainment was hit and miss

10/10

Exceptional

09 Aug 2025

CATHY

Customer service was amazing, everyone was so friendly. Very relaxing hotel. If you are looking for fun, this hotel is very layback not a lot of activity and far from other main hotel. But time well spent, will book again.

Leisure Friends

8/10

Excellent

09 Aug 2025

Velma

Bel Jou is a small, boutique resort. I wasn’t expecting much for the price but I was pleasantly surprised. The resort shows some wear and tear and the furnishings aren’t the most luxurious, but overall, I was very pleased with my stay. It is situated up on a hill so you get amazing views from anywhere on the property. It does not have beach access but they do provide a shuttle that takes you to the beach and the area market, which is only a 5 minute drive. The service was exceptional. Almost every staff member was friendly and always willing to bend over backwards to make your stay enjoyable. The food was really good and they provide different cuisines daily so you never eat the same thing twice. The drinks were good but it depended on the bartender. The drinks weren’t super watered down like most all-inclusive resorts. The rooms were spacious and clean. Again, not the most luxurious, but functional and comfortable. There were only a few negatives. I’m a side sleeper and the mattresses were pretty hard. I also wish they had a hot tub and provided wrist bands instead of room keys. I’d also suggest putting a Keurig in the coffee bar. Even with the few negatives, I would absolutely stay at Bel Jou again.

Leisure Family

10/10

Exceptional

08 Aug 2025

Debbie

The staff was excellent and the food was good
I wish I had spend more time there.

Leisure Partner

8/10

Excellent

07 Aug 2025

Marilyn

The view was excellent and the food was delicious. A shuttle would take you to the beach and pick you up. It would also take you shopping. The tour prices at the hotel were great and really nice. Overall it was a really nice experience.

Leisure Self

10/10

Exceptional

02 Aug 2025

Frankie

Everyone was amazing

Business_and_leisure

10/10

Exceptional

25 Jul 2025

Keith

What we liked most about the hotel was that it was in close proximity to the airport. The staff was very welcoming, down to earth, pleasant and very friendly. The food was great as well as the different activities and entertainment. Rooms were always cleaned. Excellent choice and would definitely be back.
Definitely recommended - 10/10

Leisure Partner

8/10

Excellent

15 Jul 2025

Ginvane Cajuste

Wonderful

10/10

Exceptional

15 Jul 2025

esley

Wonderful, best experience. Top tier.

Leisure Friends

10/10

Exceptional

03 Jul 2025

Emile

great

Business_and_leisure Self

10/10

Exceptional

30 Jun 2025

Michelle

Amazing hotel 10/10 - would def recommend

Solo woman travelling to St Lucia - amazing hotel, great breakfast, food in general and they have a fine dining restaurant that you can book as many times as you want and the menu changes every few days. Room was very clean and spacious - great views - staff were very friendly and warm. Would def rec this hotel - they have evening activities too - shows, karaoke.

Self

10/10

Exceptional

28 Jun 2025

Christian

Great atmosphere and people. Food and drinks were amazing

10/10

Exceptional

28 Jun 2025

lorraine

sunsets were amazing.Excellent food.

Leisure Self

10/10

Exceptional

17 Jun 2025

Aishah

this place was amazing food was a ten

10/10

Exceptional

14 Jun 2025

Angela

It was a wonderful experience and I will definitely recommend to others and return

10/10

Exceptional

10 Jun 2025

Donald

Amazing staff and activities love it

10/10

Exceptional

03 Jun 2025

Michele

Honestly as a vip gold member I thought that I would be remarkable but it was a normal room nothing special about it.
The welcome service was awesome staffs were very polite

Business_and_leisure Partner

8/10

Excellent

01 Jun 2025

Jason

Friendly staff and excellent service. Amenities were solid, with good food. This place is incredible value for money. The only issue was the late-night noise from the karaoke, though thankfully it ended before midnight.

10/10

Exceptional

30 May 2025

Elizabeth

Place is high in beautiful mountain. The giew is spectacular and staff is the best.

Leisure Family

10/10

Exceptional

16 May 2025

Joni

I love this hotel. I will definitely be back for a longer visit

Leisure Self

8/10

Excellent

14 May 2025

Crystall

This property was nice, the shuttle service was convenient and bottled water is only $1. The night entertainment could use a little help and the food service at the cafe is slow. Overall not a bad place to stay.

Leisure Family

6/10

Pleasant

12 May 2025

Davidson

Staff was very friendly and helpful.

Leisure Partner

6/10

Pleasant

09 May 2025

Chakeila

The staff at the property were mostly good. The only issue I had is that they weren't very informative about transportation from the facility into town. I had an excursion scheduled one morning and reuqested a taxi to get me to the meeting spot the night before. The taxi wasn't there that morning and the staff person did not act with urgency to get me to the meeting spot in time. A guest who rented a car offered to drive me. It was 5 minutes away at the Castries Market. I found out from other guests who were on the excursion that the shuttle from the hotel dropped them off and was pickin them up. The staff should have offered me the same when I told them where I needed to go the night before, but they didn't. The resort was clean but boring. There was literally not even music playing during the day. Im used to resorts having entertainment.They had a DJ or a band for 2 hours 9-11 and that's it. The all inclusive did not include bottled water or lattes. I had to pay $1USD for each water and $4USD for each latte. The alcoholic beverages were very good though.The bed was not comfy and the shower was small. The shuttle to Viggie beach does not run on Sunday or Wednesday. I had to take a taxi on sunday, which I was told was $10USD, but the guy tried to charge $20. I refused to be overcharged.The area around the resort does not aapear to be safe and the roads are narrow and bad. The sound of barking dogs from outside the property can be heard all day and night, which is annoying.

Leisure Self

10/10

Exceptional

07 May 2025

Sarah

The staff were friendly, very clean, very chill. The shuttle needs to be booked in advance but was very easy to change. Hummingbird needs to be booked in advance, lovely food. I would recommend booking excursions through the hotel. We did the 9-4pm Catamaran, brilliant. Thursday night BBQ, wonderful. All around laid back atmosphere.

Leisure Friends

10/10

Exceptional

05 May 2025

Leroy

Bel Jou Hotel is a lovely, friendly, clean hotel. The staff were attentative

10/10

Exceptional

29 Apr 2025

Miranda

The people and service were amazing.
You have a beautiful country and the people are so fun and kind.
Hats off to the chef. The food was the best I've ever had on a resort.
I would suggest getting your towels early! They tend to run out by lunch time.

Leisure Partner

10/10

Exceptional

20 Apr 2025

Benjamin

Hotel staff was extremely friendly and accommodating. Great dinning options, with picturesque views overlooking Castries.

Business_and_leisure

10/10

Exceptional

16 Apr 2025

Paul

The food was absolutely amazing each and every meal. Everything was fresh and tasty!! Best all inclusive food I've ever had. Anybody else ever have a self serve bar by the pool?? This place has it. Dream resort if you're looking to disconnect from it all! Thanks for the great memories!

Business Family

10/10

Exceptional

13 Apr 2025

Paula

Menu options and service staff

Business_and_leisure Family

8/10

Excellent

12 Apr 2025

Joelene

The grounds and overall atmosphere was fantastic. The staff was exceptional! The room itself need some better cleaning/ maintenance- caulking around shower was moldy, paint needed to be touched up etc. The fact that they consider 2 twin beds pushed together to make a king bed was a surprise and very uncomfortable to say the least.

Business_and_leisure Self

6/10

Pleasant

11 Apr 2025

Farah

Staff were excellent.

Leisure Partner

10/10

Exceptional

26 Mar 2025

Ian

Wonderful hotel with the best set of staff I have ever come across. Maybe the rooms, which were kept spotless by housekeeping, could maybe benefit from a little TLC but we only used ours for sleeping and getting ready so not really a problem.
Do not hesitate to book!

Leisure Partner

10/10

Exceptional

25 Mar 2025

Claudina

The quietness no kids one could have their time without disturbing.

Leisure Partner

10/10

Exceptional

18 Mar 2025

Amanda

The staff carries this property! The staff makes the entire experience even better. They are welcoming, great communication and action driven. The property itself, is cute and cozy. They have the right amount of entertainment while still allowing you to be able to rest by 11p. There are alot of food options and the views of the city are a true dream!

Leisure Self

8/10

Excellent

17 Mar 2025

Shawn

Nice hotel all inclusive bottom shelf drinks
Food is okay at its best
Very quiet n peaceful hotel
More elderly folks on this property
No hot tub
20 min drive from Friday street party
2hrs drive to mub bath n sugar bay beach
Driving is very difficult to drive around this hotel

Leisure Partner

8/10

Excellent

13 Mar 2025

Rhea

.

Leisure Self

10/10

Exceptional

11 Mar 2025

Shareeda

The staff and team at the Bel Jou Hotel was absolutely amazing. From the time we walk into the time we left, we felt extremely welcomed and appreciated. And the activities on the resort... Wow... make sure you ask about the mixology class.... The only thing I felt that could have been better regarding the hotel was the bathrooms. The shower reminded me of being in a cruise ship.

Leisure Family

10/10

Exceptional

04 Mar 2025

Eddie

Will definitely stay with them again.