Name: Harbor Club St. Lucia, Curio Collection by Hilton
Address: Rodney Bay Marina, Gros Islet, 0, LC

2/10

Poor

24 Jul 2026

Jazmine

I am genuinely surprised by the positive reviews this hotel has received, as my experience was extremely disappointing.
The only significant advantage of this property is its location. It is within walking distance of the Marina, where there are much better dining options.
Upon arrival, our room was noticeably unclean. The bed sheets and pillowcases appeared stained, and some spots even resembled mold. I requested that the room be cleaned and the linens replaced on the second day of our stay. While the new sheets were somewhat better, they still did not appear clean. I understand that no hotel room is going to be perfect, but the overall level of cleanliness—especially in the bathroom—was unacceptable. The shower, in particular, was visibly dirty.
The pool was another major disappointment and, more importantly, a safety concern. Numerous tiles had come loose and were scattered across the bottom of the pool. There was even a large section where tiles were completely missing. Unfortunately, I cut my foot on one of the loose tiles. Walking around the pool was uncomfortable because of the broken and detached tiles, and it was clear that the pool is in need of maintenance.
The food was also disappointing. It was overpriced for the quality, and gratuity was automatically included, yet the service did not reflect that. We often had to flag someone down just to place an order and then remind staff to ensure our order had actually been submitted.
Overall, this has been one of the most

8/10

Excellent

24 Jul 2026

Sahar

The property was clean and nice. The food was not that great, very Americanized with the flavors not Caribbean flavoring at all. The pool closed daily at 630pm which is ridiculous when the pool bar is open until 10pm. They need to realize that there are adults here and we like to hang out at the pool til late.

10/10

Exceptional

24 Jul 2026

Donna

Great service

4/10

Poor

24 Jul 2026

Chelsea

Staff can be rude most times. Very disorganized, tried booking excursions and despite being in lobby at time written on the form, they claim the driver already left the resort. 7 hours after the fact kept calling my room asking for the form because they still hadn’t canceled it in their system , when it’s their fault it had to be cancelled. Have to wrestle to get bartenders/pool staff to notice and service you, otherwise you’ll be waiting forever just to place an order. I can see a staffer once and won’t see them again until 45 mins later. Rooms smell like mildew. I opted not to have my room turned down during my stay but I always noticed the cleaning staff just sitting and lounging in rooms on their phones. Hotel entertainment can def be better, not a lot going on at the hotel to keep guest entertained. Double check your card charges because I’m sure they told me $35 hold to be released after check out and then at check they said oh it’s a $50 hold that was never actually charged but will still get released after checkout……. Why charge at the end if it’s going to be released anyway? Certainly doesn’t reflect the true Hilton standard.

10/10

Exceptional

23 Jul 2026

michelle

The staff are very friendly. The food is delicious. The pool is fun. The rooms are clean. Front desk was very accommodating helping with transportation to and from activities

6/10

Pleasant

23 Jul 2026

Patricia

I didn’t feel the staff was particularly helpful for transportation efforts.

10/10

Exceptional

15 Jul 2026

marie

The stay was Amazing, this is my 3rd time staying here. I can truly call it home away from home. The staff were wonderful.

8/10

Excellent

28 Jun 2026

Samuel

The

Family_with_children

10/10

Exceptional

27 Jun 2026

Tracy

Property was beautiful.

Friends

10/10

Exceptional

25 Jun 2026

Yolanda

Great overall

Family

10/10

Exceptional

20 Jun 2026

Alessandra

The staff are very friendly and helpful. Everyone was very professional and approachable. Thank you to everyone that made it a memorable experience for us- Kermerlyn, Shane, Tonya. And a very special thank you to Bert, our tour guide and driver, and to Robin who made it so enjoyable. We really enjoyed our time here, the tour was the best with Bert and all of the culture and history he showed us, and Robin literally helped us with everything we needed, he made our sunset dinner very special! We recommend Harbor Club, we will be back!

Partner

8/10

Excellent

19 Jun 2026

Barbara

It’s a great stay close to many local places

Friends

4/10

Poor

18 Jun 2026

Karen

honestly, the staff had attitude, the room was dirty, the pool closes at 6pm ...

Friends

10/10

Exceptional

17 Jun 2026

Anabel

La habitacion muy limpia. El staff muy agradable, desde el check in, todos están pendientes de los clientes. Los felicito! La comida es excelente, y me encantó también el gym.

Self

6/10

Pleasant

17 Jun 2026

Barbara

⭐️⭐️⭐️☆☆

Harbor Club Hilton offers a nice waterfront setting and a well-managed operation overall. The staff was professional, attentive, and efficient, though interactions sometimes felt a bit robotic and lacked the warmth that makes a stay truly memorable.

The rooms were adequate and comfortable, and the hotel itself was pleasant enough. The food, however, was a mixed experience. While the presentation and pricing suggested a premium dining experience, the quality and portion sizes didn’t always justify the cost. It also felt as though the restaurant’s primary focus was catering to the marina clientele rather than hotel guests.

One standout was the Saturday barbecue, which I thoroughly enjoyed and found to be one of the better dining experiences during my stay.

Overall, Harbor Club is a decent option with a great location, but there is room to improve the guest experience, particularly when it comes to dining value and creating more personal connections with guests.

Self

6/10

Pleasant

09 Jun 2026

Keniqua

I chose to stay at this hotel because of its convenience and accessibility to nearby attractions. While the property itself was nice, welcoming, and has a lot of potential, I expected a higher level of service.

At one point during my stay, I was trying to receive service near the pool area, but no staff members were present. I reported this issue to the front desk. Additionally, I have never stayed at a resort that did not acknowledge a guest's birthday in some way. There was no card, note, or gesture recognizing the occasion, which was disappointing.

Overall, the property was pleasant, but it did not leave a lasting impression. That said, the front desk agent who checked me in was wonderful and provided excellent customer service during my staff.

10/10

Exceptional

06 Jun 2026

Katrina

Incredible stay and staff will return!!

Self

10/10

Exceptional

03 Jun 2026

Doris

If you are looking for a top-tier experience, Hilton Harbor Club is it. The attention to detail here is unmatched. The property itself is stunning, but what really sets them apart is the services. Every staff member we encountered was warm and attentive specially the front desk. My room had a breathtaking view and excellent soundproofing. The onsite amenities (like the pool/gym/restaurant/ night entertaining) were pristine. It was worth every penny and made my trip unforgettable.

Family

10/10

Exceptional

01 Jun 2026

Michelle

Great location, great service

Business

10/10

Exceptional

26 May 2026

Nikia

The sunset View was great from the hotel. Staff was helpful and friendly. The gym was nice. The events and food was great.

Partner

10/10

Exceptional

25 May 2026

Philip Anthony John

The hotel is perfectly situated overlooking the marina at Rodney Bay. The hotel itself had excellent facilities and restaurants delivered superb food at all times. I have to say the the staff made my stay there so memorable. They were all so polite and efficient, and nothing was too much trouble. Highly recommended!

Self

10/10

Exceptional

20 May 2026

Lamont

Great

10/10

Exceptional

18 May 2026

Shelieza

Stayed here with my family including my baby, staff was very helpful, the pool was nice and well maintained, would definitely recommend.

Family_with_children

10/10

Exceptional

17 May 2026

Priscilia

Very good excellent. Meal delicious. Very clean

Partner

10/10

Exceptional

14 May 2026

Samiyah

Amazing nice staff

6/10

Pleasant

14 May 2026

Colleen

We did not get the all-inclusive package as part of the deal via Expedia. While they have restaurants on site. We found the prices to be a little bit more on the expensive side and the quality and taste of the food was not great for the prices. I would highly recommend making sure you book all inclusive.

Partner

10/10

Exceptional

11 May 2026

Damien

Very friendly and accomodating staff, delicious meals from all four restaurants on the property and a clean room with amazing views meant our stay was a little slice of heaven!

10/10

Exceptional

09 May 2026

Sanket

Best location best staff

8/10

Excellent

29 Apr 2026

DEREK

xxx

Partner

10/10

Exceptional

21 Apr 2026

Shama P

Restaurant selection was good, very clean and staff are friendly/helpful

Partner

8/10

Excellent

15 Apr 2026

Chanelva

Hotel is in a perfect area. The resort is beautiful. They have a lot of restaurants. Nice sea overview. I had a swimup pool room, it was really nice. I only went in once. Was nice for the experience.

Hotel staff were very helpfull. Because I requested a late checkout but it was not possible anymore because of an arrival they had for that room they offered me a place to store my bags and the possibility to stay at the resort and/ shower because our flight was 7pm.

Only thing was that i checked in at 4pm but checkin time was 3pm and the room wasn’t ready yet. Normally i wouldn’t mind but we had a sunset cruise and we where running out of time. Thankfully we still made it in time.

10/10

Exceptional

13 Apr 2026

Kathy Ann Gordonia Waterman

Spectacular views. Cheerful staff who remember you.

10/10

Exceptional

13 Apr 2026

VERONICA

Breakfast was great with a variety of food choices. Very friendly staff. I highly recommend that hotel

10/10

Exceptional

13 Apr 2026

Zaheer

Breakfast was good, but can be better for those who don't eat pork, like myself. Turkey can be added to the menu.

10/10

Exceptional

12 Apr 2026

Jana

Fresh

Friends

10/10

Exceptional

12 Apr 2026

Kevin

It was a perfect family-oriented hotel. The pool was amazing, everything was clean and well maintained, and the staff were kind and very helpful. The front desk was especially helpful. The food was excellent, with all-day dining available, including a dinner menu and a breakfast buffet.

Family

10/10

Exceptional

09 Apr 2026

Shaneze Angel

Wonderful great place for vacation

Friends

10/10

Exceptional

09 Apr 2026

Rebecca

Staff was wonderful and the room was nice and clean.

Self

10/10

Exceptional

08 Apr 2026

Betty Marie

Breakfast should been included for that price

Friends

10/10

Exceptional

07 Apr 2026

Shameemah

We had such a lovely stay at Harbor Club and cannot wait to be back! The hotel is beautiful, the rooms were clean and just as pictured, and the amenities and food were great as well. But what truly made our stay special was the staff. A huge shout out to Kwasi, Chris, Tarikh, Linus, Quincy, and Darwin. They were so kind and made our stay truly memorable. ♥️

Friends

10/10

Exceptional

06 Apr 2026

Raven

Loved everything

10/10

Exceptional

01 Apr 2026

Artie

Shane was an incredible concierge and host! Seriously, he asked us our needs and delivered every time. All I hope is that our next time we cross paths with him again! Thank you for the wonderful stay!!

2/10

Poor

31 Mar 2026

Samara

I had high hopes for Harbor Club in St. Lucia given the stunning location right on the marina, but unfortunately, that was the only highlight of our stay.

The staff was consistently rude and discourteous, which set the tone from the start. What’s especially frustrating is that the hotel encourages guests to bring any issues to their attention… yet when we did, absolutely nothing was resolved.

There’s no air conditioning in the common areas, which leaves the entire place smelling musty and uncomfortable. The pool was surprisingly cold, and the hot tub was both cold and visibly dirty.

To make matters worse, the listing advertises an airport shuttle, which is misleading. There is no shuttle service, they simply call you a cab for $110. Also, be aware that the hotel is about a 2–3 hour drive from the airport, which makes transportation even more inconvenient.

Overall, while the marina views are beautiful, the lack of basic hospitality and misleading amenities made this a disappointing experience. Definitely not worth the price.

Friends

10/10

Exceptional

29 Mar 2026

Kevin

Yes everything was very nice!

Partner

10/10

Exceptional

24 Mar 2026

Michelet Natalia

It was worth every dime spent. From checking in to checking out. Big shout out to Chris, Tonya, Kimberlyne from the front desk. The staff from housekeeping was very friendly and professional. Will be back for sure.

10/10

Exceptional

19 Mar 2026

terence

This was an excellent hotel with a great location.
The hotel staff in all areas are excellent.

Partner

8/10

Excellent

18 Mar 2026

Raul

Great Hotel, standard of rooms, gym and restaurant /bars was above expectations.

Some Front lobby staff could be a little more pleasant, but most were good. Barmen are a credit to whoever trains them, engaging and friendly, know when to pour a next one!

Business

10/10

Exceptional

17 Mar 2026

Talbot

It was a niece experience the staff was nice.

Family

10/10

Exceptional

15 Mar 2026

Crasian

Staffs was amazing. Room clean i love my housekeeper. It was a wonderful birthday week.

Partner

10/10

Exceptional

12 Mar 2026

Francesca

I am so impressed by the harbor club!! The phot

10/10

Exceptional

09 Mar 2026

Donna

We ended up staying here due to a flight cancellation. We were tired, a bit cranky and starving. It had been a very long day with an 1.5 hour drive from the airport. We arrived at the hotel about 9.40pm, the restaurant just closed. The staff was amazing, the restaurant staff and chef were cleaning up and the front desk called them and explained our situation and out comes the chef and pointed out several dishes she could prepare due to my food allergies. They brought our food directly to our room. It was delicious by the way. We had concerns regarding if our taxi which was paid for by the airline if they would return for an early morning return to the airport, so we explained our concern and the front desk said they could have another taxi within 10 minutes if our taxi did not come. The staff actually were amazing and so kind. Would definitely recommend this hotel. And yes there is a wonderful ocean view, beautiful pool and deck.

Partner

10/10

Exceptional

04 Mar 2026

Lourdes

Yes

10/10

Exceptional

02 Mar 2026

Robert E

We thoroughly enjoyed everything about our stay. The front desk, housekeeping and service staff were very friendly and helpful, which we found of all St. Lucians we met. The restaurants within the hotel provided excellent food, the Saturday barbecue was incredible.

Partner

10/10

Exceptional

02 Mar 2026

Anthony

Room was great and staff was courteous and professional.

Family

10/10

Exceptional

22 Feb 2026

marie

The staff were amazing, everyone was so accommodating. The food was delicious. The place was spotless. The entertainment was great. I will definitely visit again.

Leisure Friends

10/10

Exceptional

19 Feb 2026

Mason

Extremely

10/10

Exceptional

19 Feb 2026

Darrell

Stay was amazing

Partner

10/10

Exceptional

17 Feb 2026

Victoria

I’d definitely return to this hotel, not only was the room/hotel clean and beautiful- the views and convenience are unbeatable. What made this experience the best was the staff- Shane especially, what an awesome, helpful and attentive guy!

Partner

10/10

Exceptional

14 Feb 2026

Caroline

Lovely hotel situated in between the marina (c5 min walk) and the main shopping/resort area (c10 min walk). Stayed for 4 nights. We paid extra to get a marina view as some rooms are facing the main road! Pool area is ideal with swim up bar. Clean hotel with a good vibe. We also hired e-bikes from Sunset e-bikes who are in same building. 7th Heaven Bakery bakes fresh every day. Helpful Reception staff. We enjoyed our stay. Would definitely recommend.

Leisure Family

8/10

Excellent

10 Feb 2026

Rashida

Overall my friends and I enjoyed our stay. I like that the hotel had different food options although we didn’t get a chance to eat at all of them. The hotel could have done a better job of advising and advertising about the different restaurants/food options. We really enjoyed the live performance that included ppl dancing with fire. One thing that we were displeased with was the jacuzzi not working properly. We got in once and it was hot but other days the water was lukewarm. It also would have been nice to use the pool and jacuzzi at night but it was not allowed. The pools were beautiful although a bit cold. Hotel staff were helpful with questions.

Leisure Friends

10/10

Exceptional

08 Feb 2026

Matthew

My parents loved their stay

Leisure Family

10/10

Exceptional

08 Feb 2026

Ann

Hotel was lovely , plenty of staff and all very helpful. Troy the barman on the pool bar was great and always had time for a little chat and made great cocktails.

8/10

Excellent

07 Feb 2026

Shaquel

Most staff was courteous, rooms were clean,

Leisure Family

4/10

Poor

01 Feb 2026

Ourania

Staff is courteous and parking is easy. The food at the restaurant and pool-side was tasty. However, there was no hot water on the last day (hotel-wide issue). The room also had signs of mold. On the last day, there was clear water issue within the drywall inside and outside of the bathroom, with drywall sagging and bubbling. Lots of noise from 7:30am from nearby construction that was not disclosed.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Juqaim

Great stay! Clean, comfortable rooms, friendly staff, and a convenient location. Everything was well maintained and made for a smooth, relaxing experience. Would definitely stay again.

Leisure Partner

6/10

Pleasant

30 Jan 2026

Yohance

Had a swim up room mosquitoes invaded the room had to by spray and keep AC on freezing

10/10

Exceptional

28 Jan 2026

Brian

Eevrything wa sgr

10/10

Exceptional

28 Jan 2026

Harry

Great location. Close to restaurant, beaches and golf courses. Amazing staff. Food and drinks were excellent.

Business_and_leisure

2/10

Poor

28 Jan 2026

AMBER

It’s been 2 weeks and this hotel double charged me and still has not credited my credit card. This is ridiculous that I have to continue to wait for the mistake they made.

Leisure Family

10/10

Exceptional

27 Jan 2026

Kristin

nice views, nice staff. Loved the vibe!

Leisure Friends

10/10

Exceptional

26 Jan 2026

Rodney

Smooth and easy check-in. Friendly and informative front desk staff.

8/10

Excellent

23 Jan 2026

Debra

The hotel and amenities were spotless but the extra charges were extremely high. Charging $20 US per day for towels, $100 US for the airport shuttle, hurricane fees, help the Bahamas fees. Beautiful place but we will not return.

Leisure Family

10/10

Exceptional

21 Jan 2026

Dorien

Yes, clean rooms , friendly staff.

Leisure Family

10/10

Exceptional

15 Jan 2026

SABINA

I had a great stay at the Harbor Club overall. However, I was disappointed to learn that on New Year’s Eve the hotel charged an additional $150 USD per person for the New Year’s Eve celebration, even though we were guests staying on the property.

Leisure Partner

6/10

Pleasant

13 Jan 2026

Helen

The mountain view room was very disappointing it overlooked the main road in St Lucia and was constantly busy through the night also, it also looked over a building site - this was all very disappointing considering the price paid, this should be in the room description and they should be sold at a reduced rate. We felt because we didn't scream the loudest that we were ignored in our request to move rooms. The new year's celebrations were extortionate even for guests there seemed no consideration for the price of the room paid already! In addition the room overlooking the pool could enjoy the celebrations for free on there balcony but no consideration was given for the guests on the mountain/main road side, and consider all areas downstairs were closed for this party we felt it was very unfair to price the event at such extortionate prices and then close all the bars so you couldn't even have a drink for the new year!

The rooms were nice and functional they had an iron and board which was good.

The pool was lovely to look at but is in desperate need of repair, our kids cut there feet on the bottom of the pool as the mosaic tiles are starting to come aware, just be cautious, otherwise the pools were lovely.

2/10

Poor

05 Jan 2026

Sonya

This hotel presents nothing like online. The staff are really nice

6/10

Pleasant

04 Jan 2026

Nicola

Not accommodating

Leisure Self

8/10

Excellent

02 Jan 2026

Kaisher

Room is clean and comfortable, staff was very helpful at the property

10/10

Exceptional

01 Jan 2026

Semontha

The rooms were always clean, staff very pleasant. They went above and beyond to make sure my stay with them was comfortable.

Business_and_leisure Self

8/10

Excellent

30 Dec 2025

Elissa

The hotel is a beautiful facility but there are not a lot of restaurant or shopping options outside of the hotel resort. Although you can see the water, it’s actually a long way around to get to the beach. The hotel is far away from the international airport and other popular tourist attractions. It’s $110USD each way to and from airport which takes almost two hours during day time. Ride to the Castries Market is $40 USD one way as another example. Wish we had done more research on this before we booked!

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Srinivas

The hotel had good amenities - restaurants, bars, pools and a spa. The views of the marina were great. Service was excellent. I wish the bathroom had an exhaust fan, as the moisture in the room would not go away after showers and wet swim clothes would stay wet even after 2 days.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Keziann

Excellent and attentive customer service. Well kept property and facilities.

6/10

Pleasant

23 Dec 2025

Lynne A

No, the bathroom sink could not have been cleaned well in a very long time. There mold and mildew sliding down from under the edges on the inside of the face bowl. We were celebrating our birthdays and we had a room with double beds for two weeks. They wouldn't change our because our stay was too long, but they would upgrade the room for an additional fee. That's absurd!!!

Leisure Partner

10/10

Exceptional

23 Dec 2025

solange

Rooms View and outstanding staff Feint desk dinner . This is a fantastic experience and made our stay a true vacation !!

8/10

Excellent

22 Dec 2025

Robert

The hotel was perfect for our needs for 2 nights. The pool area was very nice and the staff was very helpful.

Leisure Family

10/10

Exceptional

20 Dec 2025

Charles Dennis

Great staff, excellent service!

10/10

Exceptional

07 Dec 2025

Nigel

Excellent

10/10

Exceptional

03 Dec 2025

Tamara Navita

The staff was very helpful, clean rooms and wonderful atmosphere.

6/10

Pleasant

03 Dec 2025

TRISHNA

I usually

10/10

Exceptional

01 Dec 2025

Andrea

Great hotel by the marina, dining options and entertainment nearby, a few minutes away from the Friday night street party. Great service and facilities.

Leisure

10/10

Exceptional

01 Dec 2025

Terrelle

Overall, I had a great experience. There was a short, dark skin, thick young lady with the two ponytails by the towel desk, she NEEDS an attitude adjustment. She should not be in front. No smile, very hostile and looked unkept. Staff should be well groomed and pleasant ESPECIALLY AT THE FRONT DESK. She answered questions as though she was being bothered or was irritated. The female supervisors/ managers need to be more aware of how they speak to staff in front of guests. Very unprofessional and rude. There was a young lady at the front who was extremely helpful, her name starts with a K. A special thanks to her in making my experience amazing. All male employees were very pleasant and the bakery staff were exceptional with the service delivered. Thank you for a good time.

Leisure Self

8/10

Excellent

25 Nov 2025

Presley D

Great stay

10/10

Exceptional

25 Nov 2025

Lukasz

Staff

Business_and_leisure Self

10/10

Exceptional

23 Nov 2025

Nancy

The rooms were comfortable, more so the room with the balcony (we changed rooms mid-stay) and housekeeping was very good but sometimes was done late in the day. Not a problem for us. Jacqueline was very responsive. Not her doing but the windows in the second room were not cleaned on the outside and made our view subpar.

Also note that this is a HARBOUR hotel, i.e. no beach. But a pretty view of the harbour, especially at night.

Breakfast had a very good variety of local and continental choices and was tasty. The wait and service staff were excellent. Kirk was sociable and efficient!!

The front desk staff were well trained and knowledgeable. Nataly was quite good. Our greeter John was entertaining and warm with a great sense of humor.

In the restaurant, Shaundell was proper and nice. And Jamal was energetic and congenial.

McGarvey who took care of drinks at the pool was attentive and sweet.

Overall a very nice stay.

Business

2/10

Poor

18 Nov 2025

Yves Crosbee

The staff were wonderful the food was good a

10/10

Exceptional

12 Nov 2025

Graciela

Everyone has been wonderful and attentive

Leisure Family

8/10

Excellent

11 Nov 2025

stuart

yes

Leisure

8/10

Excellent

08 Nov 2025

mira

Clean room.staff and amenities

Business

10/10

Exceptional

31 Oct 2025

lizette

Staff were very professional and accommodating. The property had great amenities. I especially loved the fully equipped 24hr gym. Great areas to relax on the pool deck watching the marina.

Business Self

10/10

Exceptional

26 Oct 2025

Danielia

My husband and I spent our wedding night here. We truly appreciated the warm reception and accommodation in getting us checked in and comfortably settling into our room. The room technology is quite impressive and seeks to make luxury easy and convenient.

The room was spacious and beautiful. We enjoyed our short stay.

Leisure Partner