Name: Bay Heights Bed And Breakfast
Address: Rodney Heights, Gros Islet, LC

6/10

Pleasant

13 May 2026

Elizabeth

This hotel offers a clean comfortable stay with a freshly cooked breakfast.
It's cozy and friendly not a four Star hotel
Fantastic location to the shops beaches marina also a good choice of restaurants
For you to enjoy.
This isn't a hotel of luxury it's basically okay no big issue while on board.

Friends

6/10

Pleasant

01 Feb 2025

angel

Noise

Leisure Family

8/10

Excellent

27 May 2024

Cindy

water stopped working.
There was no hair dryer available.

Leisure Friends

10/10

Exceptional

21 May 2024

CAROL

Nice stay in St Lucia

I do recommend it!

Rooms clean and nice. Slightly older hotel, well kept, nice, clean pool and the pool water is very comfortable. (there is a hot tub there too, but it does not seem to be kept up.).

Breakfast was delicious, (Eggs any way you want them, bacon, sausage, toast, banana and sliced melon, some kind of fruit punch and coffee.). but it seems they prepare each person's meal separately so not much of an assembly line in the kitchen there. We waited a long time after we ordered. But breakfast was attractive - nice aesthetics/caring arrangement - and delicious.

Also, when you sit down for breakfast there's not someone like a maitre d to assist you to get a table and summon a waiter or waitress. There are people walking around who look like they work there but we didn't quite know what to do till one of them came up and asked us if we would like breakfast. (They say breakfast is served from 9am on in the promo.)

Friends_and_family Friends

10/10

Exceptional

12 May 2024

Angie

Very hospitable B&B

Really nice service, nothing was too much, very polite and informative, would recommend again, it’s not grand but getting there, the way you treated from start to finish was absolutely superb.

Friends_and_family Family

6/10

Pleasant

02 Dec 2023

Angela

3 start

Leisure Self

8/10

Excellent

13 Aug 2023

gregory

No changes of towels

Leisure Self

4/10

Poor

18 May 2023

Marvin

The refrigerator and stove in the room wasn’t working

Leisure Self

10/10

Exceptional

18 Apr 2023

Jessie

The staff was very helpful. You may have to ask at times to get things done or corrected. But overall it was a good stay.

Leisure Self

6/10

Pleasant

12 Feb 2023

Ralph

Property is close enough to the beach to be able to walk. Bed and breakfast it is not. Have to beg for your breakfast and if not for a guest who bought a coffee maker would not have coffee. Rooms are cleaned once a week and wifi and tv do not work. Dogs behind hotel are sure to wake up guests at least twice a nite. Staff watching movies in the bar area are sure to keep guests away. Will try another place if returning to this gorgeous island.

Leisure Partner

10/10

Exceptional

29 Sep 2022

Taína

Friendly and nice aeria .
I i will definitely be back soon.
Thanks for all 🙏

Business Self

8/10

Excellent

09 Sep 2022

gregory

Close to Main street

Business_and_leisure Self

8/10

Excellent

31 Aug 2022

gregory

Close to Main road

Leisure Self

4/10

Poor

13 Jan 2022

Amanda L.

Not a B&B

The place needs a lot of repairs and cleaning up. It is mostly a local hotel. Our room did not have a working shower and some days no water at all. We were highly overcharged $100 per night when it should have been a 1 star $25 per night stay. Be prepared for loud music into the late night. They do have a kitchen but no menu. It is when someone is available and what they have available.

Partner

4/10

Poor

13 Mar 2021

Emma

Not for me and not as advertised.

Multiple problems with this accommodation, to start with when I arrived they were adamant that I didn't have a booking with them & that I would need to cancel the booking & rebook through them at a higher rate. To resolve this issue I had to call hotels.com & get them to resolve it, which(due to the accommodation)took multiple hours. After this was sorted they then needed to see a negative Covid test, which I provided. Then they had to clean the room for me, I had booked a room with a kitchenette, which was nice & spacious with plenty of light.
Went to get some food while they cleaned the room, they didn't even walk me to the room or show me where the room was just pointed in the general direction & said that the door was open. Upon seeing my bag of food, I was informed that the room didn't have a fridge or cooker. They moved a fridge into the room and said it can be plugged in for 30 minutes. I did not, it was stained & rusty & smelt foul!
After getting back in contact with hotels.com & a local friend coming to check the place out they then tried to upgrade my room, claiming that the room I was in was a temporary room.......this was never said when I moved in.
Overall the place is definitely not as advertised, it has a good location but the attitude of the owners and staff is outright disgusting, although they then offered the upgrade it still wasn't up to standard, & would not have felt comfortable with staying there after everything that had happened.

Self

6/10

Pleasant

20 Mar 2020

Verified traveler

The rooms were clean but a little musty - perhaps they needed to open the rooms and allow the AC to run a bit. Nevertheless, it was an overall good stay. Additionally, the operators were very helpful. I will go there again when back in St Lucia.

Business_and_leisure Family

2/10

Poor

18 Jul 2023

Charles

Horrible !!!

A fuir!! Ce n est pas un hôtel mais une gargotte sans aucune hygiène sans eau chaude sans wifi sans un service digne de ce nom ( aucun service de chambre depuis notre arrivée dimanche)

2/10

Poor

23 May 2023

Verified traveler

On a fui en vitesse!!!

10/10

Exceptional

10 Apr 2023

Verified traveler

Très beau cadre et convivial à proximité de tous le mall , la marina, et les Gros-Islet centre.
Personnel très agréable et à l’écoute

Self

2/10

Poor

21 Jul 2022

Axel

Taudit

Cet hôtel est juste horrible, mauvaise gestion des réservations... La propreté est un reve chez eux... Pas d'électricité très souvent, pas d'eau par moment... Pas d'eau chaude durant tout le séjour....

La climatisation est en option car tombe en panne régulièrement.

Le petit déjeuner est un Mirage cra le personnel fait la fete le soir et n'est pas présent le matin.

La cuisine est une porcherie...

Pas de savon dans la salle de bain...

Bref c'est un lieu à eviter !

Friends_and_family Friends