Sandals Grande St. Lucia Spa & Beach Resort

10/10

Exceptional

05 Mar 2026

Nancy

Staff was amazing !!
Clean rooms but very basic if you don’t upgrade.
There was no upgrade left by the time we booked, and I was a little disappointed .
Food, Beach and pools were awesome❤️
My favorite was sit down breakfast outside, they filled us with mimosa while we waited to be served every morning, just divine ❤️

8/10

Excellent

01 Mar 2026

Donald

Very relaxing trip with plenty of food options. Takes a long time to get to the resort from airport. Staff was friendly but housekeeping lacked attention to details (no Kleenex refill, didn't restock glasses and fridge, coffee wasn't restocked).

Partner

6/10

Pleasant

22 Jan 2026

Greta

We stayed at this all-inclusive resort in St. Lucia for our honeymoon and would rate it a little over 3 stars overall. While the setting was beautiful and it was nice to experience St. Lucia together, the resort itself felt fairly average for the price point.

Service at the restaurants was consistently very slow, with long waits for food and drinks throughout our stay. The entertainment was decent but nothing particularly memorable. Overall, it wasn’t a bad experience, but it didn’t feel special or elevated enough to justify the cost. A pleasant trip, just not one we’d be in a rush to return to given the value.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Andres Caceres

I went with my lady to celebrate my 37th birthday and it was nothing short of phenomenal! Absolutely loved the scenery, food, people, the London pub at night and the excursion we did to the active volcano with Queen B. She did an amazing job hosting and taking the group for the excursion filled with many activities. Will definitely revisit. Thank you for making my birthday special!

10/10

Exceptional

19 Jan 2026

Gary

We absolutely loved our stay at Sandals Grande St. Lucia! It is a beautiful property on a gorgeous stretch of beach. The staff, the restaurants, the scuba diving, the wakeboarding and accomodations were all top notch.

Leisure Partner

8/10

Excellent

02 Jan 2026

Michael

We really enjoyed our visit to Sandals Grande Saint Lucian. The staff is amazing. Specially, I’d like to recognize Gania, Cijay, and Sandy at Gordon’s on the Pier. You are all amazing!

The food and amenities were excellent.

Leisure Partner

8/10

Excellent

21 Dec 2025

Ronald

It was nice. Most staff were friendly

Leisure Family

8/10

Excellent

17 Dec 2025

Sonja Addrenia

Resort was nice

6/10

Pleasant

08 Dec 2025

Brenda Joyce

My daughter's Wedding was beautiful photographer was the best rooms were not taken care of no towels no refrigerator stocked staff in some restaurants were rude won't go back.

Leisure Family

8/10

Excellent

05 Dec 2025

Timothy

Food was very good

10/10

Exceptional

21 Nov 2025

Raymond

Great facility and beach!

Partner

8/10

Excellent

14 Nov 2025

Catherine

The property was beautiful.
Our meals at all of the reservation restaurants were delicious.

Many friendly staff members. The start of the week not so much. Definitely improved. Not sure why?? Jamaica hurricane disruption??

The room was nice but hardly spotless.
Towels and trash were taken care of, nothing special.

8/10

Excellent

10 Nov 2025

michael

Room was spotless. Towels always republished on time . People very friendly and helpful

10/10

Exceptional

14 Sep 2025

Hali

We went for our honeymoon and it was all around perfect!

6/10

Pleasant

28 Aug 2025

Bach

Too far from the airport
The room we booked (oceanfront) is facing public street, very noisy, loud music from cars and blocked by a lot of palm trees. We DID NOT get the room that we paid for and we paid a lot of money for the room!!!

Leisure Partner

10/10

Exceptional

30 Jul 2025

Ginger

I enjoyed all the restaurants, the staff and the location.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Stephen

The property was beautiful! Everyone who worked there was super nice. The food was spectacular! Unfortunately, we did get harassed a little bit on the beach from the locals. The drive from the airport to the resort was rough! Very curvy. Besides that, we had a great trip!

10/10

Exceptional

23 Jul 2025

Kelly Christina

The staff was the best I’ve ever experienced at an all inclusive. Not only great service but truly engaged with you.

Leisure Partner

10/10

Exceptional

21 Jun 2025

Keith m

Everyone working their were very friendly and will to go above and beyond in fulfilling your needs.
The food in all the restaurants were above expectations.
We will be going back.

Leisure Partner

10/10

Exceptional

01 Jun 2025

Annette

Great view and so friendly

Leisure Partner

10/10

Exceptional

23 May 2025

Michael

The staff were so friendly and accommodating. The food was incredible and you will never want to leave the resort! The excursions were amazing.

Leisure Family

6/10

Pleasant

06 May 2025

Antony

Was not very happy people weren’t as nice as i expected food was horrible hotels outdated paid for a oceanfront view and the ocean view that I got was looking at the street and the ocean was across the street barely played music by the pool their main focus was trivia and bingo.. was told I wasn’t allowed in one of the restaurants because I wasn’t wearing a collared shirt then next morning went to breakfast and they wouldn’t let us in because my gf was wearing a bathing suit without a cover-up on top, which I don’t get because we’re on a beach resort for all the money that I spent was very disappointed

Leisure Partner

10/10

Exceptional

01 May 2025

Jessica

This resort is amazing! The staff are fabulous (Maryann from the gift shop and Glenda from the Sandals Travel Booking were 2 of our favorites). They go above and beyond, they make conversation with you as if you’re family. The resort is clean, the food is pretty good, the views are astounding. We will definitely be going back!

Leisure Partner

10/10

Exceptional

14 Mar 2025

Harold

Best vacation property for romantic trip, lots of restaurants to choose from. Always great food and drinks. Staff is super friendly and want to help make sure you have a great day. Highly recommend this place.. just put your wallet in the safe when you get there because you won’t need it til you leave as everything is included !

Leisure Partner

8/10

Excellent

09 Mar 2025

THERESE

The best thing about the property was the staff, especially the staff at the workout facility and pool -Nyah was terrific and her high energy helped make the work outs fun.
The cleaning staff was also great - especially Kishamka.
The fact that there were so many dining options as great, although we would have liked more local foods on the menus.

Leisure Partner

6/10

Pleasant

17 Feb 2025

Anna

Some of the staff was really nice... others not so much. Our biggest issue was when things needed attention, they would say they were going to fix it, and then didn't. Our room's a/c was stuck on 24/7 at 64°. For 4 days they would say they would fix it but then did nothing. Finally we insisted on a new room and they moved us the next day to one that wasn't quite as nice but comparable. The kicker is they cleaned it and filled it same day. It had a musty smell, probably from the ac never shutting off. Their solution was to send in housekeeping to spray it with deodorizer. The fridge wasn't working right and had something red spilled in it. We said something and they didn't bother to clean it after they \"fixed\" it. (It was either too warm or froze everything inside). Water pot had no knob and they said they would replace it but never did. The door to the patio in our second room would not close all the way. It was just one thing after another. Food was really slow and there wasn't a buffet all the time. Just for breakfast and lunch. Some food staff really hated their job. Others were fantastic and fun to talk to. At the end they asked us how our stay was. We told them not great, they apologized and asked us why, and we told them. They didn't seem to care. Again, we complained but there wasn't any follow through. Also, don't book any excursions until you get there. Your can't cancel and get a refund. They can, however, cancel on you and there is no penalty for them. Not cool.

Leisure Friends

8/10

Excellent

15 Feb 2025

Kelly

Terrible room view. Not as fancy as other resorts I’ve stayed out. Reservation dinners were average. Long wait at one reservation restaurant due to overbooking. I like the casual atmosphere of this resort though. Superbowl party was above and beyond

Leisure Partner

8/10

Excellent

24 Jan 2025

Ismail

Good beach,
Excellent dining options
24 hr gym
Some areas if hotel could be better maintained such as the pool areas

Leisure Partner

10/10

Exceptional

17 Jan 2025

Jacob

Kelvin with the entertainment staff was awesome the guy was so much fun and lead my wife and I to many fun events and treated us like his best friend can’t say enough about this place and its staff absolutely amazing

Leisure Partner

6/10

Pleasant

09 Jan 2025

DeAnna

Great property, food and drinks were just average and rooms could use some updating in comparison to other all inclusive resorts we’ve been to.

Leisure Partner

8/10

Excellent

12 Dec 2024

Rebecca Clare

Beautiful hotel overall, room was nice (Pigeon Island building with Atlantic view) but bathroom needed updating. Shower was not all tile, had a traditional white tub and the caulk around faucet was failing making the faucet start to fall off. Was disappointed at check in, paid for ocean view expecting a view of the Caribbean but had an Atlantic view that includes a close road where you will hear locals playing loud music late at night and see cars passing by. Tried to swap to a Caribbean view room but was told it was $800 upcharge per night. Pool area is very nice as well as the beach. Calm water and nice sand. Pigeon Island is right next door so you can walk over and climb the mountains which has awesome views. Food is good, Gordons had awesome Snapper. Book reservations for it right when you get there, we had to wait 4 days to get the first one available.

Leisure Partner

4/10

Poor

09 Dec 2024

Susana

I don’t usually rate like this. I will start with the long scary drive from the airport. Staff is trained to be polite but seldom look at you when speaking, so you are not sure if they are speaking to you. They are barely audible. The service at the beach is nonexistent and outdoor restaurants are less than satisfactory. The food was precooked and dry. And it took forever to be served. We will not be visiting Sandals again. It was our 40th anniversary they didn’t do anything special for us, they kind of ruined it. 🙁

Leisure Partner

8/10

Excellent

06 Dec 2024

Laura Rizzi

Appreciate how easy it is to book and travel, transportation, restaurants, activities and accommodations are all taken care of and it’s so easy. The property is very nice, the restaurant options are great and food was really good. Wait times to be seated (or greeted) and for food can be long.
I liked that you could leave the resort and there was lots to do. Excursions were really well run (do the Soufreire experience with the speed boat. It’s a great day).
Nit picky - but here are my negatives
just assume that special requests, will not be made, I tried to arrange for a few things before travel , called and sent messages prior to arriving 3 times and was told yes, but arrived to not have those requests meet.
I also had an issue with a billing error (double charged) and it took multiple requests to get fixed, not a huge deal just something to be aware of).
I’d also note that some of hotel staff are more friendly than others and it can be a little rough while getting into vacation mode.
guests go out early and put towels on chairs which results in there was often no free pool chairs, by afternoon. Seems like they could add some more chairs and not allow for ‘saving’
Overall it’s a gorgeous island and I enjoyed the trip, I might just not be an all inclusive person.

Leisure Partner

10/10

Exceptional

22 Nov 2024

Scott

Beautiful hotel

Business

10/10

Exceptional

03 Oct 2024

Marina

We celebrated our honeymoon at this resort and everything has been absolutely perfect. The staff came into our room to clean 2-3 times a day, every time we entered our room it was cleaned and the bed was made! They also said good morning/afternoon/evening/night every time we passed them or interacted with them. Everyone was super sweet to us.

The only thing I would change is to have more shaded areas (i.e. a lot of chairs by the pool or beach didn't have any shade covering at all), it would be nice if there was an option for the guest to choose whether or not they want to have the umbrella up or down.

A couple of notes for future goers:

Seats get taken up early in the morning for the beach and the main pool! So come early :) We did once go early and reserved a really nice spot at the beach but a girl and her mom occupied it before we got there while we were changing into our swim suits :(

The buffet (Bayside Restaurant) during breakfast and lunch has a lot of birds standing by waiting for someone to leave for them to start scavenging. It was a bit of a turn off but not sure if there is anything that anyone can do about that!

We went during September (23-29) and the weather was still lovely, we did get showers every now and then but still got a lot of sun! It was actually nice to have some overcast periods as the temperature without the sun is already warm!

Leisure Partner

8/10

Excellent

01 Oct 2024

Aniela

The facilities were clean, well kept and excellent overall. There were picturesque spots for relaxation everywhere so it was never overcrowded in any one area. We took full advantage of the water sports which we thoroughly enjoyed. The food was okay. There were lots of options but we felt that it lacked flavour. The service was not what we experienced at other Sandals or even other resorts. Some staff were very friendly and helpful, others seemed to be very unhappy and that resulted in sub-par service. Overall it was a good stay, but the service definitely needs improvement.

Leisure Partner

10/10

Exceptional

30 Sep 2024

Shalini

Excellent

10/10

Exceptional

13 Sep 2024

Stefany

Best food and adults only stay!

Leisure Partner

4/10

Poor

02 Sep 2024

Bradley

The Sandals Resort was a huge disappointment. Upon arrival, we were not helped out at all with our luggage, rushed into spa treatments and other excursions, and not welcomed as we would have expected from the price we paid to be there. The staff was very rude when we did not immediately buy anything and shuffled off to our room. We selected the Club Penthouse and there was no difference in treatment or amenities. We practically had to beg and ask for everything, all to be treated poorly for asking. The drinks were terrible and often had bugs or lipsticks in/on the plastic cups. While trying to enjoy the pool, we were left with no towels. Restaurants were completely booked and almost impossible to get the Culinary assistant to help as she was never at the office and if she was, you get completely ignored for 5 minutes while she takes personal calls. The rooms are very outdated. No one knew anything about the resort or the excursions, we often got bounced around and received different information from everyone on staff that we spoke with. This was truly a huge disappointment and felt like we w the robbed. We absolutely got ripped off and treated poorly. We will never, ever be returning to St Lucia or another Sandals resort. SAVE YOUR MONEY!!!!

Leisure Partner

2/10

Poor

25 Aug 2024

Vaibhav

Not worth money - very very poor service

Not the same Sandals brand that it used to be and Defiantely not worth the price. Much more worthwhile to try the different resorts on the island.

Service - ground level staff are uninterested when you escalate to management you get some traction but you will spend half your time escalating issues to management

Amenities - there is a large number of restaurants and the food is good but as above, when the service lets you down then everything is not worthwhile.

Partner

10/10

Exceptional

17 Aug 2024

Debbi

My husband and I thoroughly enjoyed our time at sandals grande where we celebrated our 35th wedding anniversary. The staff and property provided a pampered experience.

Leisure Partner

10/10

Exceptional

07 Aug 2024

Eileen

The service was impeccable. Very clean and everyone was so helpful.

Leisure Family

6/10

Pleasant

30 Jul 2024

sanda

Rudeness and racism

Leisure Partner

8/10

Excellent

29 Jul 2024

Steven

Too many guys walking up and down th n each trying to sell excursions. It's annoying.

Our concierge person was wonderful.

Leisure Partner

8/10

Excellent

25 Jul 2024

Cecilia

Enjoyed the location, beach, and the all inclusive convenience. Felt the food could have been better overall especially for the cost of staying here. Also, the solicitors at the beach shouldn’t be allowed to bother the guests, as they are also selling drugs. Made us feel very unsafe and uncomfortable. Even asked us to get food and drinks for them! Additionally, the shuttle driver back to the airport made several stops picking up wads of cash and picking up and dropping up little black bags. Unprofessional and unsafe!

Leisure Partner

8/10

Excellent

22 Jul 2024

Tatiyiana

Great!

Leisure Partner

10/10

Exceptional

13 Jul 2024

Grace E

All the staff is incredible!!

6/10

Pleasant

09 Jul 2024

Betty B

nightly entertainment was not good in comparison to other places i have stayed

Leisure Partner

8/10

Excellent

08 Jul 2024

Reginald

We were forced to stay an extra 3 days due to the hurricane. I had to spend $500 a night extra for the stay which wasn’t our fault. Our flight was pushed back 4 days but had to spend another $1100 dollars to get out earlier than our rescheduled flight. Property was great but during the extra few days all the amenities were available and the food options were very limited. Hopefully Sandals Grand Lucia reaches out to me and offers me some kind of comps or compensation. booking number SGLR2l08K7

Leisure Partner

10/10

Exceptional

04 Jul 2024

Rita

Dry relaxing area for smokers

Leisure Family

6/10

Pleasant

20 Jun 2024

anthony

Nice but definitely overrated…a dinner buffet would be good

6/10

Pleasant

11 Jun 2024

ERIKA

This hotel is not a 5 stars hotel. The rooms need to be remodeled and the attention to the cleaning needs to improved. The restaurant where you need a reservation are nice and food is food. The other restaurants food is ok but not great. If you want a drink in the pool area you need to go to the bar because there’s no waitress to bring you anything. Again not a 5 stars hotel. We have been in places where the service, food, cleanliness is great for less money.

Leisure Family

4/10

Poor

18 May 2024

Rosario

When I checked in the room that I was given is not the room that I had paid for. Very disappointed the view was terrible. I called Expidia spoke to someone to see if they could contact hotel was put on hold for ever and then the call was dropped. The second day when and spoke with the staff to see if they could change me from room. They ended up switching me the 3rd day. It was just a terrible experience. Would I ever book Sandals again? Definitely NO.

Leisure Partner

10/10

Exceptional

16 Apr 2024

Terry

Been to several Sandals Resorts. This one lived up to the same quality. The on site entertainment was great. The Liquor choices were premium if that is what you werr kooking for. Heineken and the local brand Piton were the beer choices, unless you went to the pub and you could get bottles of Stella. The rooms were nice and clean, and you were able to keep them cold. Lots of water activities were available. Overall a great time.

Leisure

10/10

Exceptional

13 Apr 2024

Dr. Alicia

The staff were welcoming and very personable. We enjoyed our week and look forward to visiting again.

Leisure Partner

10/10

Exceptional

18 Mar 2024

Kenneth J

Staff friendly.
Foot was average.
Weather great.
Golf staff lost one of my clubs- I left the bag overnight. A different club was in my cover. I took it up with the golf staff. So far the club was not found. I think I need reimbursement. It was an 6 month old calloway rougue 3 hybrid.

Leisure Family

2/10

Poor

11 Mar 2024

SEAN

What an overrated hotel chain the Sandals hotels are. You see those tv commercials and thinking, wow what a nice hotel….but it’s absolutely NOT what you see in the commercials. We stayed for a week in both Sandals in St.Lucia and Grenada. It was terrible services on both resorts. You can feel the staff are fed up with the tourists…In Sandals Grande in St.Lucia you could get drinks at the beach or pool, but NOT a bottle of water… You had to go all the way to reception at the hotel lobby to get water. And one day they were out of bottled water even at the reception… they were keep telling us to come back in 30 minutes for the water…..and when we start to questioning how could a hotel charging so much per night can be without any water…..the feeling we got from the people in front desk was like “it is what it is”…..after few hours waiting we approached the hotel manager at Sandals Grande in St.Lucia…nice person…he had to go to his office to get us bottled water (this story is not a joke…this really happened at very expensive hotel). As I mentioned in beginning, Sandals are overrated hotel, specially the one in St.Lucia….terrible service, rude staff, average hotel rooms. The hotel had 2 nicer restaurants, but you had to be lucky if you could dine there since you have to make reservations early in the morning and they gave whatever dinner time they had for yo…not so much choice you have. I have been in many all inclusive hotels…this was BAD experience.

Leisure Family

10/10

Exceptional

03 Mar 2024

Adrian

Vacation without moving too much

Leisure Family

6/10

Pleasant

15 Feb 2024

Samantha

Pros: St. Lucia is a beautiful island. The resort grounds are nice and the views beautiful. Pigeon island was a convienent hike with great views. The food we ate was all delicious, especially the seafood. We did a great boat excursion to the tourist spots (not the one through the hotel).

Cons: The amenities were lacking a bit for the price: there were no snacks available and no buffet after breakfast, so you had to take time for a sit down meal every time you wanted to eat. The staff was mostly very friendly, but all restaurants and bars seemed desperately understaffed. This resulted in long waits for service. Otherwise nothing “bad” to report, but just no special touches that we have come to expect when staying at an all inclusive resort, particularly at this price point.

Leisure Partner

2/10

Poor

25 Jan 2024

Cammy

The bed bugs.

10/10

Exceptional

02 Jan 2024

Matthew

Very nice location/excellent service

The manager Zidan went above and beyond to make our stay as comfortable and easy as possible. We got a $250 voucher due to a problem with our original room but we were upgraded for the first night and Zidan made the transition to our next room seemless. We enjoyed spa treatments with the voucher and thoroughly enjoyed the new years festivities. They do an excellent job there!

Partner

6/10

Pleasant

24 Dec 2023

Morgan

We got married here this past week and the wedding itself was an absolute dream. The wedding team was great. Lynn, our wedding planner, made us feel special every step of the way. The photographers/videographer were also great and took amazing pictures.

The beach is beautiful. The activities were great. We did kayaking and paddle boarding. Also took some excursions and went snorkeling and zip lining.

One thing that made our stay not enjoyable was the customer service at the front desk. They are an absolute pain to work with and you have to expect to be up there for at least 30 minutes because after every question, they go into the back room for 10 minutes. I would think that the people working the front desk would have an answer to a lot of stuff, but not them. I felt they were the least knowledgeable people I encountered at the resort.
I wanted to upgrade our room. They wasted 2 hours of our time to tell us we couldn’t use the credit I had towards a room upgrade because I didn’t use it before I got there.
You also were unable to get ahold of anyone from the phone in your room. We needed more body wash and we were unable to call housekeeping. After talking to 3 different people, 6 hours later we received the body wash.

I would be extremely hesitant to ever stay at a Sandals Resort ever again. You don’t even get room service or robes in a luxury room. There are much better all inclusive resorts that are actually all inclusive.

Leisure Partner

6/10

Pleasant

21 Dec 2023

Michelle

The grounds are absolutely beautiful with breathtaking views. There are many different restaurants with a variety of options and most of the food is very good. Overall I was not impressed with the service. When we arrived our room was not ready so the front desk insisted they take our luggage and we go start our vacation. Once our room was ready (late), someone took us to our room. Our luggage was not there. He told us not worry and that the bellman would take it there shortly. We went back later and our luggage was still not in our room. The front desk had no clue where it was. Eventually it was found in another guests room. After all of that, they didn’t even seem to care that our luggage had been misplaced. Mistakes happen, but they didn’t even seem sorry about it. We also had a confirmed email that we would have the honeymoon package upon arrival and they failed to do that too. On a positive note the entertainment at night is wonderful, the beaches are beautiful with awesome snorkeling, and the pool is very nice. We spent our first half of our vacation at another resort on the island and had zero problems and their staff were significantly more helpful and caring. For the price of sandals I expected more.

Leisure Partner

6/10

Pleasant

12 Dec 2023

SANJAY

Place 2 hr without traffic by car /bus airport uvf airport st lucia. Food is ok, black label is called premium 👌 only available.

Leisure Partner

10/10

Exceptional

20 Nov 2023

Jason

Lovely property, wonderful views of the park.

Leisure Partner

10/10

Exceptional

03 Nov 2023

Achille

Excellent place for vacation n honeymoon

Leisure Partner

10/10

Exceptional

21 Oct 2023

James

As a very experienced and picky traveler, let me just say the Sandals Grande St. Lucian far exceeded my hopes and expectations. The resort is beautiful and appears to have been recently updated throughout. The grounds were meticulously maintained and oh so beautiful. The dining was very good. The water and beach were stunning with lots of places to lay. The people and service were what really stole the show though I just loved everyone here; the St. Lucian people and the staff here were just so genuinely warm and friendly, and so generous with their kindness. This resort totally deserves the 5 star ratings it gets. I want to make a special shout out to Sharlene, she is truly a very special person whom I will never forget.

Leisure Partner

10/10

Exceptional

12 Oct 2023

Peter

Will return great honeymoon

Leisure

2/10

Poor

28 Sep 2023

Brittany

I cannot say enough about how disappointed I am with the service at this property. We have been where 3 days and have not had our morning cleaning once. Tonight they didn’t do the turn down service. We were promised club level services because we had to move rooms after unpacking due to a broken A/C. We have asked 6 times for those services and have not received them. We scheduled dinner reservations and only one was saved by staff. Our mini fridge has barely been restocked. We were told tonight that it will be fixed but we shall see. My husband has been to many all inclusive resorts and said this is by far the worst service he’s ever gotten.

Leisure Partner

10/10

Exceptional

25 Sep 2023

Jowkarran

The friendliness of the staff and you can practically do anything you want alcohol unlimited

2/10

Poor

22 Aug 2023

Rolando Fausto

Very friendly staff, yet food was constantly placed right next to our door and we constantly had ants outside and inside the room. The food at some of the restaurants was not the best.

Leisure Partner

8/10

Excellent

13 Aug 2023

diane

Great property

Leisure Self

10/10

Exceptional

29 Jul 2023

Gurpreet

We were pampered while at the resort. Had an amazing time with delicious food.

10/10

Exceptional

12 Jun 2023

Larissa Marie

We had an amazing honeymoon at Sandals Grande. Tons of entertainment and the food at every restaurant was fantastic. Attentive staff, great excursions. Pictures at the end were pricy to buy, so were the prices in the gift shop.

Leisure Partner

10/10

Exceptional

27 Apr 2023

Sandra

Only complaint about this beautiful resort was the quality of the “all-inclusive” food. Everything else was top notch!

Leisure Partner

10/10

Exceptional

21 Apr 2023

Amber

Very clean. Entertainment at night was absolutely amazing. It wasn’t a huge party resort, (which we loved) could always find chairs on the beach. Sandals had a lot to offer as far as free activities. Some staff could have been a bit friendlier but that would be my only complaint

Leisure Partner

8/10

Excellent

05 Apr 2023

Michael

Beautifully situated resort with one of the most stunning beaches I’ve ever seen. The property is gorgeous and well maintained but the rooms are showing their age a bit. Food is good, particularly for an all inclusive, but not exceptional. Drinks are fantastic, but make sure you ask for premium liquors or they will use generic brands. Service is hit or miss, generally efficient but sometimes lacking in graciousness. The wait staff in particular seem overworked and there aren’t enough of them. A wonderful vacation but for the top dollar paid for this resort it came up short in a couple of areas.

Leisure Partner

10/10

Exceptional

09 Mar 2023

maryJo

Our First … Amazing “Sandals” Vacation

Leisure Partner

10/10

Exceptional

15 Dec 2022

Mary

The staff and people of local area were absolutely wonderful!! It was one of the best, most peaceful places and vacations I have ever experienced!!

Leisure Partner

8/10

Excellent

04 Dec 2022

Karen H

Anything you needed was on property and we felt completely safe

Leisure Family

10/10

Exceptional

27 Nov 2022

Sumit L

Location was great although it was very far from airport. It felt secluded and the resort gave many options for food.

Leisure Partner

10/10

Exceptional

13 Sep 2022

Shurla Nicole

Friendly and enthusiastic staff

Leisure Partner

2/10

Poor

12 Sep 2022

Qamil

Not enough food and drinks

Leisure Friends

10/10

Exceptional

25 Aug 2022

Lawrence

Great place to stay!!!

Amazing service from check in to check out.
Great food, drinks and overall lovely Island vibes.

Partner

8/10

Excellent

12 Aug 2022

David Benjamin

Great location

Leisure Family

6/10

Pleasant

04 Aug 2022

Andrew

I loved the scenery, water activities, and the resort dining was excellent.
I didn’t like that my door lock didn’t work properly twice and I found my room door open after I had complained about it. I made a formal complaint to the resort manager because they had not sent someone to fix it when the front desk told me someone would fix it while I went to eat dinner.

Leisure Partner

10/10

Exceptional

17 Jul 2022

ricky

best resort we ever stayed at and the staff were very friendly and went out of their way to please you.

Leisure Family

4/10

Poor

07 Jul 2022

Steven

Don’t do it!

Went here for our honeymoon and was a little disappointed. Stayed in room 4202
-money was stolen from our room
-cockroaches found in our room
-mold found in our room
-they did not set our room up with the honeymoon pkg like they said they would
-cleaners walked in on us naked (didn’t knock)
-a bartender yelled at me because I asked him to repeat what he said
-bad wifi in room
-pros: good restaurants, property landscaping is done nicely, other guests were friendly, good live entertainment
But I would never go to any sandals resort after this experience

Partner

8/10

Excellent

27 Mar 2022

Michael Anthony

First of all know now that the resort is very far from the main airport. We didn’t put that together until after we booked. So we took a helicopter transfer which saves about an hour of driving.

Being so far from most of the island attractions you still end up needing to spend hours in a vehicle on twisty roads. Location 4/5

The resort itself is amazing and the staff very helpful and friendly. 5/5

The food options were good, but the absence of Caribbean lobster at any of the resorts numerous restaurants was disappointing. Breakfast Buffet was great. Toscanini was our favorite for breakfast and dinner. 4/5

My only complaint is that he absolutely insanely high priced photos. During our stay we had dozens of photos taken and even had a private shoot. Prices aren’t listed online and only the staff in the office can release the figures. They are astronomically priced. The best deal was 10 pictures for 220 dollars. I believe they would make up in volume by slashing the price by at least half. Everyone would be happy. Photo value 1/5

I also killed two cockroaches in our bathroom. Just be prepared to see them if you live somewhere where they aren’t common.

I tried using the resorts “loop” app. An app that allowed you to make comments, positive and negative. I opened that up and after hours of no response I gave up. So don’t count on that to offer any immediate assistance to an issue.

Overall 4/5

Leisure Partner

10/10

Exceptional

22 Feb 2022

jeffrey

Paradise…loved our time at the resort..this was a bucket list item that was worth it..only draw backs were the LONG drive from the airport after a long travel day (not sandals fault) and $30 bottles of lotion after airport took ours..so be prepared ha water and beaches were perfect. I would recommend breakfast in Italian restaurant (skip buffet) and the Jerk shack had best chicken I’ve ever had!! Definitely recommend some type of tour to visit soufrieres volcano’s and Pitons (whatever you wear into mud bath is going to be ruined fyi) This was a dream trip that lived up to our expectations! A

Leisure Partner

8/10

Excellent

21 Feb 2022

paula

Great. Vacation. The did a wonderful job.

I do feel like they try to sell you on to many services, but otherwise great

Leisure Partner

8/10

Excellent

18 Feb 2022

Verified traveler

Great location with wonderful amenities. Food and drinks were good but not amazing

Partner

10/10

Exceptional

31 Jan 2022

Allen

The staff was phenomenal and spectacular. They remember name and faces no matter how many ppl they encountered. They accommodated us very well.

Leisure Partner

10/10

Exceptional

16 Jan 2022

Verified traveler

December 2021

Fantastic honeymoon hotel, stayed for 5 nights. The standard of service was amazing and there was a good mix of activities but also quieter areas of the resort to chill out.

Partner

10/10

Exceptional

30 Dec 2021

Amuah Anna

Wonderful honeymoon destination.

This is the best resort I have been to! It has it all! Easy beach access. 12 wonderful restaurants with superior food. Super helpful friendly staff. The speed boat excursion was so much fun! The ladies in the spa gave us the most relaxing couples message. We are definitely coming back!!

Partner

8/10

Excellent

23 Dec 2021

Matthew

Great variety of food options, though they do not promote all the ways or places to get food or clearly state the times that places are open in one location. The food is very good and the staff is absolutely amazing welcoming you and treating you as a friend daily. Pools for swim-up rooma desperately need a power wash it is growing algae everywhere. Beautiful resort and a great experience.

Leisure Partner

2/10

Poor

07 Dec 2021

Ashley

Our fan was broke, our hot tub was broke, they accused us of keeping a bag that wasn't ours (we let them in our room to show we didn't have it), and unfortunately due to COVID, the atmosphere was much more punitive about masks and hand sanitizing, than creating a luxurious experience :/

Leisure Partner

10/10

Exceptional

26 Sep 2021

Chad

The property was pretty amazing. Incredible view of the ocean, clean beaches, pools with swim up bars and hot tubs, and overall an enjoyable resort.

Leisure Partner

10/10

Exceptional

20 Sep 2021

Monika

Property is fairly big, however everything is in walking distance. We had a room that was close to the beach and pool which was a bonus!

Leisure Partner

6/10

Pleasant

15 Sep 2021

John

This was really just a mediocre experience. Nothing about the trip blew us away while on our honeymoon. Food was decent. Breakfast was mediocre. Drinks and bars were literally the best service we'd get. The bedroom was clean. Our room was ignored on one of the days by housekeeping and fridge restockers. But the door was incredibly thin so you could hear every single intoxicated person yell-talking in the hallway late at night. The mask policies in place here made no sense whatsoever and was very inconsistent. Sandals, here, also lets a bunch of vendors onto their beaches so you are constantly bombarded by vendors trying to sell you stuff nobody would want to buy. I watched the security guards just let random locals onto the property to mix in with those who paid to stay here. It was just exhausting being badgered for tips by drivers, suitcase handlers, waiters, and every single local minimally doing their jobs. On our first time walking onto the beach, we were pressured into taking an excursion with a random guy on the beach who pretended to work for the hotel. He was a local named Charlie and acted like he was just pointing out things we could do at the beach. Next thing we know, he's telling us about this excursion we could go on privately. It wasn't great. It felt like we were in a paradise surrounded by homeless people. All in all, we stayed for 5 nights but by night 3 we were over it. I'd rather stay in Mexico for a fraction the cost. Won't be visiting St. Lucia again.

Leisure Partner