Name: Secrets St Lucia Resort Spa
Address: Choc Bay Gros Islet Highway, Gros Islet, LC

10/10

Exceptional

13 Jul 2026

Michael

Love it

10/10

Exceptional

10 Jul 2026

Robert

One of the best vacations we've ever been on.

Partner

8/10

Excellent

07 Jul 2026

Kadesja

The food was the best food I’ve ever eaten on a resort, it was well seasoned and delicious. However the facilities were a bit old and outdated. Necessary renovations would help make this a 5 star hotel. Additionally, all the bar areas by the pool were unkept. They consistently smelled like garbage and rotting fruit.

6/10

Pleasant

07 Jul 2026

Herendira B

We booked Secrets St. Lucia to celebrate our 5 year Anniversary.

The location is an hour and twenty minutes from the airport. When we arrived at 2pm which was earlier than the 4pm check in. We knew that our room wouldn’t be available. We were welcomed with a rum punch and waited to start the process of checking in.Once the room was ready, we were taken in a golf cart. Our room 207 was located in great location, we had booked it with the plunged pool. When we arrived to our room, I was hoping we would have been welcomed with a banner “Happy Anniversary “ like other doors since I had previously reached out to them. Our room was spacious and cleaned. The bellboy showed us that the Mimi fridge which had not been restocked. He mentioned we will have someone restock it… this never happed. We walked to the pool and beach, the pool and beach were very nice and cleaned. We waited for the staff to offer us drinks and after a while someone came and took our order. That was the last time anyone else came around to ask for our order. We instead decided to walk to the bars to grab our drinks. This happened serval time during our stay. Our meals were good but nothing that stood out . The staff at all the locations were the same, we waited for drinks whether it was coffee or cocktails . It just took longer than what were had been used to in other .
In two occasions we requested things and it never came.

This placed lacks hospitality, which we always look for . We will not be back.

Partner

10/10

Exceptional

24 Jun 2026

Jarrell

Great drinks and bartenders

10/10

Exceptional

02 Jun 2026

Brandie

The best trip ever definitely better than a cruise. The Japanese restaurant really need to change chair as my husband fell out the chair due to been too loose. A few of our guest had to change chairs.

Partner

10/10

Exceptional

01 Jun 2026

Austin

Everything was amazing! Great staff, great food and amazing views. We will be back!

Partner

10/10

Exceptional

01 Jun 2026

Anjanette

The rooms were emaculate! The staff was always polite and helpful! The property is beautiful.

Family

6/10

Pleasant

28 May 2026

Braulio

Very shook on the level of service staff showed, lack of enthusiasm to help one out, staff seemed over worked, short staff overall didn’t seem happy to be there. Forsure not the level of service I was expecting.

Friends

10/10

Exceptional

25 May 2026

Saif

honestly the best thing about this visit was the resort, they always have a smile on thier face and treat you very nicely, drinks, food inclusive everywhere, beach very clean and smooth

Family

10/10

Exceptional

24 May 2026

Alyssa

My husband and I loved our stay at Secrets! We tried all of the restaurants and enjoyed our food at all of them. We think our favorite was the hibachi restaurant, but we loved the views at Oceana and Morgan's Pier. The property was beautiful, and all the staff were very friendly. We would definitely stay again!

Partner

10/10

Exceptional

17 May 2026

Cathy

Wonderful resort! The staff was amazing and could not do enough for the guests. Lots of fun parties. Beautiful beach! Take an excursion on a catamaran with “cruise with joy”! The Oceana restaurant and the beach bbq were really good. The others were fair at best. Don’t go for the food, but definitely go!

10/10

Exceptional

16 May 2026

Randy Vishnu

Clean rooms they came in daily multiple times a day property was always spotless including the sand on the beach which was being regularly cleaned. Everything about this property was great the food, spa, and staff. 10/10

Partner

10/10

Exceptional

10 May 2026

Michael

We had a great stay at Secrets All-Inclusive Resort in Gros Islet, Castries. The resort itself is beautiful and offers a wonderful overall experience, but what truly made our visit special was the staff.

From start to finish, we were surrounded by attentive, helpful, and genuinely kind people. A special thank you to Natalia, Aaron, Kashmaya at the pasta station, Sparkles, Selma, Mark Daniel, and Ms. Lydia from housekeeping, along with the many amazing team members at the front desk and bell service. Their exceptional service and warm personalities made all the difference.

Highly recommend this resort for not just the amenities, but for the outstanding people who make your stay unforgettable.

Partner

10/10

Exceptional

02 May 2026

Denzel

I had a great time! Prescott was an amazing bartender, Kim was amazing, Aaron always brought the energy every night! I will recommend Secrets St. Lucia to all my friends!

10/10

Exceptional

20 Apr 2026

Larell

I really enjoyed the resort and beach

Family

10/10

Exceptional

11 Apr 2026

Andrea Abigail

Amazing stay! Excellent hospitality, entertaining, and food!

Partner

10/10

Exceptional

09 Apr 2026

Maurice

Yes

4/10

Poor

30 Mar 2026

Rebekah

I recently stayed at Secrets St. Lucia and unfortunately would not recommend this resort.

The experience started off on the wrong foot with a very confusing check-in process that took nearly an hour. Throughout the stay, most of the staff came across as rude and disengaged, with a few notable exceptions—Sanchey, in particular, was wonderful and stood out for their kindness and professionalism.

The rooms themselves were disappointing. They felt dirty and not well-maintained, although I will say the bed was comfortable and the shower had great water pressure and plenty of hot water.

The food was another major letdown—bland, overly salted, and generally uninspired across the board. It felt like very little thought or care went into the dining experience.

Lastly, the events and entertainment felt poorly executed—more childish than engaging, and overall thrown together without much attention to quality.

For the price, I expected a much higher level of service and overall experience. I left feeling very unsatisfied—especially after a manager argued with me when I tried to provide feedback, which only added to the disappointment.

Overall, this was not the level of experience I expected, and I wouldn’t choose to stay here again.

Family

10/10

Exceptional

09 Mar 2026

Henry H

The view from our room of the beach and ocean was good. The staff was very hospitable, competent and gracious. We enjoyed everything about the resort except a couple of restaurants had less than outstanding food. The majority of restaurant options were very good.

Partner

10/10

Exceptional

15 Feb 2026

Michelle

Clean room & extremely nice staff

Leisure Partner

10/10

Exceptional

10 Feb 2026

OBryant

Amazing

Business_and_leisure Family_with_children

10/10

Exceptional

08 Feb 2026

Sofya

Beautiful resort

8/10

Excellent

04 Feb 2026

Robert

Food was good. Plenty to drink. Friendly staff. 75+ minute ride from airport. Music can be very loud and can be heard in your room at night 9-11 pm and by the pool during the day.

8/10

Excellent

27 Jan 2026

Saroj

Housekeeping staff were wonderful. Front desk team did really good job accommodating the room that was requested, but after a follow up request. Room was clean but the design was average to be honest it did not give us the resort vibe! Could have more option for seafood. Restaurants had good food but lacked one proper buffet where you could walk in and eat from different options.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Linda

The best of the best leave no doubt

Leisure Family

10/10

Exceptional

24 Jan 2026

Michele

We loved this place!! Staff was amazing, it was very laid back relaxing vacation

Leisure Partner

8/10

Excellent

23 Jan 2026

Pearl

Secret was the most beautiful hotel. The amenities was 10 out of 10. The staff was a 10 out of 10 cleanliness no complaints whatsoever. The rooms were beautiful the view just what I expected. My birthday was a real success and I will go back there again. I have lots of fun

Leisure Self

10/10

Exceptional

21 Jan 2026

Charles

Everything was great! Friendly staff, beautiful beach, delicious food and drink!

Leisure Partner

10/10

Exceptional

20 Jan 2026

Kalyn

Excellent stay

Leisure Partner

10/10

Exceptional

14 Jan 2026

Clinton

The Resort and Staff was exceptional.

Leisure Partner

6/10

Pleasant

14 Jan 2026

Gerlando

The room was average, the staff wasn’t on the ball, lack of communication and understanding.

Leisure

10/10

Exceptional

12 Jan 2026

Heather

The latest remodeling of Secrets St. Lucia turned out absolutely beautiful!! The rooms are very up to date, clean and beautiful! The resort itself is very clean, nicely furnished and just out right gorgeous! From the moment we got to the resort we were greeted and treated so well by all of the staff! All staff stood out as welcoming and accommodating. The food was great, the view was even better!!

If you’re looking for an amazing excursion, find Joy on the beach! He’s not pushy at all as his excursion reviews sell it for him! They take you through and amazing day full of volcanic mud baths, waterfalls, lunch at his personal house and then snorkeling. It was truly amazing!

Leisure Family

4/10

Poor

04 Jan 2026

Krista

There were roaches in my room. Didn't have one good meal and tried almost all if not all restaurants.

Family

8/10

Excellent

30 Dec 2025

Lillian

Friendly and personable staff. Food was decent with the Japanese restaurant being the highlight. However, expect \"island time\" services. Lots of options for lunch buffet. Room was great, comfortable and modern. Pool was good with fun activities provided by staff. Overall would recommend and stay again only at the same rate as the value from booking in Sept and staying during xmas was a great deal.

Leisure Family

8/10

Excellent

28 Dec 2025

James

Dec 25th poolside bar was closing and I found staff member rude . Davidson went out of his way to make it right for his fellow worker !

10/10

Exceptional

28 Dec 2025

Patricia

The room was spotless and clean and staff was very polite and courteous

Leisure Family

10/10

Exceptional

28 Dec 2025

Samuel

The stay was great! We loved it.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Edwin

Staff went out of their way! Good was excellent which is unusual for an all inclusive. Entertainment amount was just right and very creative! Would happily return!

Leisure Family

10/10

Exceptional

23 Dec 2025

Lisa

The staff are incredibly nice and accommodating at this resort. Beautiful location and the food was good.

Leisure Family

10/10

Exceptional

20 Dec 2025

sandra poitier

The butlers Jaleel and Jamal made the trip fabulous. They attended to our every need.

Leisure Family

8/10

Excellent

12 Dec 2025

Crystal

The amenities and staff.

Leisure Partner

8/10

Excellent

12 Dec 2025

Albert Douglas

The staff was awesome! 1st words was
\" Welcome Home \" accommodations was clean.

Leisure Partner

8/10

Excellent

05 Dec 2025

Emmanuel

Clean rooms and staff

Partner

6/10

Pleasant

03 Dec 2025

penny

Lovely staff and clean rooms. Not enough sun beds with shade meaning you had to get up at 6.30am to try and claim one. Very loud music played much of the day. Excursions and spa treatments very expensive. The best bit about the hotel are the staff who are fun and welcoming.
Food - lots of it but fairly average.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Isidro E

Room was very comfortable and clean

Leisure Partner

10/10

Exceptional

29 Nov 2025

Terriasia

Everything was great!! Really enjoyed my stayed will definitely visit again soon

Leisure Friends

8/10

Excellent

26 Nov 2025

Jeremiah

Room was nive

Leisure Family

10/10

Exceptional

24 Nov 2025

Ronald

Property was very clean, food was delicious

Leisure Partner

10/10

Exceptional

02 Nov 2025

LISA

The staff was friendly and helpful. The food was absolutely amazing. We ate at every restaurant and every single one was delicious. Probably some of the best resort food I have ever had

Leisure Partner

10/10

Exceptional

27 Oct 2025

Jason

The spa was way too over priced at $500hr no thanks. the tours offered by the beach by JOY adventures is the way to go. a whole day (830am to 5pm) takes you site seeing and to a mud bath, waterfall and to the owners house which is nice to dine for lunch. after that you can do snorkeling or hang out on a beach. the trip home is all you can drink rum punch. the staff are great people to make the trip really fun.cost $125 US ,No up charges just a good time.

Leisure Partner

10/10

Exceptional

27 Oct 2025

veena

Amazing for couples…great staff, very clean

Leisure Partner

10/10

Exceptional

25 Oct 2025

Iris

Excellent

Business Self

10/10

Exceptional

24 Oct 2025

Frank

They did great

Business_and_leisure Family

10/10

Exceptional

14 Oct 2025

James

Wonderful!! We enjoyed our honeymoon so much 😊

10/10

Exceptional

13 Oct 2025

Cornelia

Everything and everyone was excellent! I will be back next yr!!

Leisure

8/10

Excellent

11 Oct 2025

Tamara

I did not go to the Spa but i enjoyed very much the hotel ,the beauty of the garden , the pools , the room , the view of the sea and part of the food because some of them were good with a good choice of menu but others were not . The one thing that i was not happy about is that Saturday for lunch there was no buffet at the market restaurant who was supposed to be the only restaurant with a buffet but , they decided to change it to “a la carte”, it was horrible and a mess because the staff was not train to receive this amount of people to be seated and to deliver the food . The choice of food was very poor , the wait was more than an hour to receive the very small portion of food with no etiquette and a lot of people was very mad because they could enjoy their precious time at the pool or the sea , but waiting for a bad quality of food in the middle of the day . This was unacceptable for a resort like Secret . I hope that they will work on it if they want to keep their clientele .

10/10

Exceptional

09 Oct 2025

Tanesha Renee

It was fabulous! 5 stars across the board.

10/10

Exceptional

08 Oct 2025

Elizabeth Berzoza

Perfect getaway, private beach, adequate sitting on beach and the most friendly staff.

Leisure

10/10

Exceptional

06 Oct 2025

Taylor

Being 3 months old, this was a beautiful resort. The rooms were modern and clean. The food at this resort was great! Quite a variety of options and some delicious meals were shared. We were so happy to spend our honeymoon here. Thank you Secrets

Leisure Partner

8/10

Excellent

02 Oct 2025

Loriane

The resort is really nice. The customer service is amazing. I read previous reviews before I went and they were wrong. From the workers at the front, restaurants, and waiters everyone is amazing.

I had a ocean view, which was amazing. The rooms are modern and nice but too many ANTS. I had so many ants in my room.

The beach and pool is clean and nice clear and calm water.

Food is mediocre. Nothing special, I wish they had more of the native island food. Italian restaurant is the best food.

Entertainment on the restaurant is mediocre.

Leisure Family

10/10

Exceptional

01 Oct 2025

Deshawn Terrel

Great property, great staff.

Leisure Partner

8/10

Excellent

30 Sep 2025

Andrew

Overall it was good. The food and drinks were 10/10 nothing we had was bad everything was great. The service however is a bit slow. Takes a while for everything but once it arrives its fresh/hot. Check in staff / process was also very good. We did not like the room we had and they took care of it the following day. All in all good hotel, not super luxurious if that's what you're looking for but way above average.

Leisure Partner

6/10

Pleasant

29 Sep 2025

Lashell

The food was terrible

Leisure Friends

8/10

Excellent

29 Sep 2025

byron

Didn't use spa. Ocean view was great.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Gouvinda

Hotel is beautiful and the staff is beyond amazing!

Partner

10/10

Exceptional

27 Sep 2025

Keith W

Very nice resort! Great dining options, pool and ocean!

Leisure Partner

10/10

Exceptional

22 Sep 2025

Catiana

Just go. Nice place

10/10

Exceptional

22 Sep 2025

Steven

great location with wonderful accomodations. No waiting for any dining or services.

Partner

8/10

Excellent

20 Sep 2025

Lucy

We enjoyed our stay at Secrets St. Lucia. The staff were friendly and attentive. The resort is a good size, set on a beautiful property and gorgeous beach. The food at the à la carte restaurants for the most part were very good. No reservations required except at the tappanyaki. However, the buffet breakfast and lunch were basic and very repetitive. The rooms were spacious and very clean. We would definitely return to Secrets St. Lucia and would recommend it to our friends and family.

Leisure Partner

10/10

Exceptional

15 Sep 2025

Brian

i enjoyed the property i just wish the entertainment went later

Leisure Partner

10/10

Exceptional

13 Sep 2025

Victor

We had enjoyed our stay at Secrets in St Lucia; much to do in the resort, pool, swim out and the dining was magnificent 👌 😀..!We did enjoy the staff all over, sorry can't name them all. Yes and thank you for taking care of the 🐈 Cat's we've enjoyed playing and feeding them. Jenny and I are planning to visit next year in 2026. I'm sure many are coming back for complete relaxation 😌

Leisure Partner

6/10

Pleasant

12 Sep 2025

Adam Sandifer

The property staff was amazing, but the food was bland and just not impressive. The alcohol selection was bottom shelf and limited. We met other people from other resorts and their experience was completely different and Breathtaking. We love the local food and wished they served more at the resort. We came all the way from America not to have an American experience.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Alexia

We truly enjoyed our stay at this beautiful property and the team made every moment special and fun!

Leisure Partner

10/10

Exceptional

10 Sep 2025

Edwin Wade

Having read the mixed reviews of this location, I think things must be improving by the day there. Our stay was exceptional. The food was great, and the drinks plentiful. We stayed in a preferred King Swim Out that was absolutely gorgeous and our concierge was amazing. A great stay, and I will be going back again for a longer trip. Highly recommend!

Leisure Partner