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Hotel Boutique Castillo Ines Maria

Cartagena · Colombia

Carrera 2, Barrio El CabreroView location

9.0/10Excellent155 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.8/108.8
Condition9.0/109.0
Location8.8/108.8
Neighborhood8.6/108.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Boutique Castillo Ines Maria

This accommodation is 2 minutes walk from the beach. The Boutique Hotel Castillo Ines Maria is located in a historic castle declared World Heritage by UNESCO, 200 meters from the beach of Marbella and 1 km from the center of the city, which is walled.

It offers a swimming pool, terrace and free Wi-Fi. Decorated in a colonial style, the air-conditioned rooms have a TV, minibar and private bathroom with hot water, shower, hairdryer and toiletries.

A complimentary breakfast is served in the Hotel Boutique Castillo's dining room, and crepes can be prepared for an additional fee. In addition, balconies offer garden views. Hotel Boutique Castillo Ines Maria is located 100 meters from Rafael Núñez's house and 5 km from Rafael Núñez Airport.

El Cabrero chapel and El Cabrero Park are 100 meters away. Free on-site parking is provided.

Read more about this hotelShow less

With a stay at Hotel Boutique Castillo Ines Maria in Cartagena (El Cabrero), you'll be steps from Casa de Rafael Núñez and El Cabrero Park. This beach hotel is 0.4 mi (0.6 km) from Centro Comercial La Serrezuela and 0.5 mi (0.8 km) from Plaza de San Diego.

Treat yourself to a stay in one of the 5 individually decorated guestrooms, featuring heated floors and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Beach services
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Pool access available from 7:30 AM to 10:00 AM.
    • Children may not be eligible for complimentary breakfast.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • A kitchen/kitchenette is available for an additional fee
    • Rollaway bed fee: COP 110000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Del Cabrero Chapel 0.1 km / 0.1 mi
Casa de Rafael Núñez 0.1 km / 0.1 mi
El Cabrero Park 0.3 km / 0.2 mi
Centro Comercial La Serrezuela 0.5 km / 0.3 mi
Walls of Cartagena 0.6 km / 0.4 mi
India Catalina Monument 0.7 km / 0.4 mi
Fine Arts 0.8 km / 0.5 mi
Plaza de San Diego 0.8 km / 0.5 mi
San Diego Park 0.8 km / 0.5 mi
House of Gabriel Garcia Marquez 0.9 km / 0.6 mi
Mall Plaza El Castillo 0.9 km / 0.6 mi
Las Bovedas 1 km / 0.6 mi
Santo Toribio Church 1 km / 0.6 mi
Fernandez Madrid Park 1 km / 0.6 mi
University of Cartagena 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2014
  • Year of most recent renovation: 2017
  • Total number of rooms: 7
  • Number of floors (main building): 3
  • Twin rooms: 1
  • Double rooms: 3
  • Junior suites: 2
  • Suites: 1
  • hotel
  • American Express
  • Diners Club
  • MasterCard
Show 41 more facilities & services
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Car hire
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Hotel safe
  • Garden
  • Terrace
  • Sun terrace
  • Dining area: 1
  • Clothes dryer
  • Towels and bed linen
  • Café
  • Non-smoking area
  • Smoking area
  • Printer
  • Photocopier
  • Parasols
  • Solarium
  • Breakfast
  • Breakfast served to the table
  • Children get free accommodation, meals payable on the spot
  • Early Check-inExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel Boutique Castillo Ines Maria

9.0
Excellent
155 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
9.0 /10
Location
8.8 /10
Neighborhood
8.6 /10
Amenities
9.2 /10
75 reviews shown
2/10
Poor
27 Feb 2025
Harriet
It’s permanently closed!
10/10
Exceptional
08 Jul 2024
N

Great stay at Castillo Ines Maria

We enjoyed a short stay at Castillo Ines Maria. The staff were very friendly and attentive. Our room was clean and comfortable and the breakfasts (which change daily) were delicious and filling.
The hotel is small and away from the main tourist sights, so pleasingly quiet and peaceful at night. It is a short walk to the walled city/centro historico, but be aware it can be difficult to cross the busy arterial road which passes between the street the hotel is on and the walled city.
Partner
10/10
Exceptional
20 May 2024
Manuel
Amazing place, the staff are very nice. Check in is pretty fast. Highly recommended close on everything
Leisure Self
10/10
Exceptional
29 Feb 2024
Charlie
Lovely stay - felt like staying in a rich aunt’s house in a quaint village in the rolling hills of Spain. Top notch staff, breakfast was VERY tasty too! The pool and rooftop area were really relaxing - loved it!
Leisure Partner
10/10
Exceptional
22 Feb 2024
Joseph
Staff were great!
Leisure Partner
10/10
Exceptional
08 Jan 2024
Moussa said
I loved my stay there the staff were very nice and attentive room was as advertise the location was good close too a beach and the airport .i would reccomend
Leisure Partner
6/10
Pleasant
29 Nov 2023
Gerald
Breakfasts mediocre. No hot water.
Leisure Self
10/10
Exceptional
11 Nov 2023
Gregory
We loved our stay at this adorable boutique hotel. It is well-run, safe, and has great amenities. The breakfast is outstanding, staff are extremely polite and helpful, and the room was perfect. It's a very quick walk to the old walled city of Cartagena, and it is actually nice to stay outside of that area to get a break from the constant bombardment of people trying to sell you something. The pool is beautiful, and the water appears to be ionizer-conditioned, which means it has less chlorine needed to keep it clean. It's nice to not smell like chlorine after swimming. The hotel also facilitated us getting some laundry done through a contract service and even stored our clean clothes when it hadn't arrived on time for our 2-day trip to the Rosario Islands.
Leisure Partner
6/10
Pleasant
22 Jun 2023
Vicki
We stayed at this hotel twice on our trip to Colombia. Overall the experience was pleasant. The location of the hotel is great — quiet neighborhood and a short walking distance to the walled city. The staff was friendly.

Unfortunately, my partner fell sick and had a rough night before our last day in Colombia. He spent almost the whole morning sleeping. So I requested a late checkout at noon, instead of at 11am. I was told we would pay 100,000 pesos (~$25) for the extra hour in the room. I also read on a card that storing luggages at the hotel would accumulate fees daily too.

We decided to just pack up and leave instead of paying $25. I can’t say if their policy on extra fees was right or wrong. It’s just something other travelers need to be aware of.
Partner
10/10
Exceptional
21 Jun 2023
Phanith

Best Vacay Spot in the Country!!!

HOLY MOLY!!!! We found a diamond in the rough, or should I say, a Diamond in plain view!!! This place is hands down the most comfortable, accommodating, enjoyable, and did I mention scenic hotel/inn that you can find in Cartagena. The staff and the view from the second and third floors are too die for!!! To begin the vacation Juan David and Andres welcomed myself and my fiance with open arms and the hospitality never ceased to stop. They constantly checked-in with us, they were never a stone's throw away when we needed help or advice on where to go, visit, eat or party. Elvis and Elmer were angels that saved us time and time again. They always made sure that we were well taken care of and always made sure that where ever we went, we were safe and not in harms way. The entire staff and property is like a HEAVEN OASIS! Our breaths' were constantly taken with every morning that passed. To say that we will return, IS AN UNDERSTATeMENT! The care, compassion, and family atmosphere that the entire property consistently provided is barn none. Can't wait to celebrate with OUR Cartagena family in the near future. Juan David, Andres, Elvis, and Elmer are the mainstays that will always have a special place in our hearts with how they made us feel welcomed and consistently comfortable with whatever request, question, and accommodation that we had. THIS IS OUR SECOND HOME AND WE ARE FOREVER GRATEFUL FOR EVERYTHING THAT THE STAFF AND HOTEL DID.
Partner
8/10
Excellent
09 May 2023
Elisabeth
I spent just one night here and it was very comfortable. The staff was very helpful when I arrived very late from the airport. It's a pretty older house in an accessible neighborhood (although the immediate surrounding streets aren't very charming.) Breakfast in the courtyard (included) was very pleasant. One small complaint: there is no way to adjust the temperature of the water in the shower. It was hot -- it's the tropics! -- so I didn't mind. But it would be helpful to get that fixed. Overall -- good value for money.
Leisure Self
10/10
Exceptional
15 Jan 2023
Hipolito
The staff treated me as I was part of their Family member. I wish to express my gratitude to a few of the staff members as follows; Miguel, Elmer, Gregoria and Nichol. On my last day, a couple of staff members were on their day off for rest and were filled by new staff with the same atmosphere of Family Oriented members. On my nest trip back to Cartagena, I will be sleeping in this Family Atmosphere on my return trip. Thank you Staff for making my stay in Hotel Boutique Castillo Ines Maria a memoriable stay. Thank you Staff.
Leisure Self
2/10
Poor
09 Jan 2022
Patricia M

Don't Stay Here!

My daughter and I checked in on Christmas Eve. We took a quick shower and quickly found out there was no hot water and the attached to the wall hair dryer didn't work. We told the front desk and someone came up and looked at our shower and sure enough, the water heater was broken as well as the hair dryer. They told us it would be fixed but they didn't know when because it was Christmas. Well, it was also Christmas for us. In the hospitality business, there are no holidays in my opinion. And, why wasn't this checked before? We stayed that night and found out that there were no blankets in the room either. There were only 5 guests in the hotel, yet there was no time to help us. However, the staff did manage to put on a Christmas Eve dinner complete with loud music until around 11 PM. We went out on Christmas for a walk and returned at 3 PM - our room had not been cleaned, and of course the hot water was not fixed, no blankets, no hair dryer, no hangers. And one more thing - although advertised as having a bar/lounge, there wasn't one. We decided to check out and find a better place. We agreed to pay for two nights and to cancel the other 5 nights. They did not refund any money and to the credit of Hotels.com, a representative advocated for us but the hotel refused to refund the 5 nights. Don't stay here and I suggest you read reviews on other sites. This hotel should be removed from Hotels.com.
Friends_and_family Family
10/10
Exceptional
10 Sep 2021
christopher

Charming guest house.

Very friendly staff. The breakfast was a great treat every morning. Homemade crepes and pancakes. The room was clean and quiet and the air conditioner worked very well.
Self
8/10
Excellent
31 Mar 2021
Shmuelik

Nice small boutique hotel. All was great but the o

All was good
Partner
10/10
Exceptional
30 Jan 2021
Verified traveler

Great stay!

A wonderful stay. Everyone was very friendly and helpful. La señora de la cocina was extremely nice. Thank you!
Friends_and_family Family
10/10
Exceptional
23 Nov 2019
Felix

Hotel in Cartagena

Very good service from the employee at the check in. The room was clean and confortable. The breakfast was good as well. Good location and good security.
Partner
10/10
Exceptional
23 Oct 2019
Majic
The property was clean and cozy . Cindy the Manager was very helpful and attentive. Free parking and 5 min walk to the beach. 2 min walk to a grocery Stor Amd 10 min walk to the centre Walled city amazing restaurants , bars and night clubs.
Leisure Family
10/10
Exceptional
04 Apr 2019
Verified traveler
A nice gem tucked away off the centre of Cartagena. A few steps to the walled city, a block away to the beach and away from the traffic noise. The attention is excellent and service top notch.
Friends_and_family Family
10/10
Exceptional
16 Mar 2019
Joyce

colonial charm

Well, this boutique hotel exceeded our expectation mainly because of the attentiveness of the owner and her staff. Thank you so much Inez, Cindy, Julio, Juliana, Junior, Gregoria and anyone else whose name I didn't know. Kindness begets kindness. If you are looking for perfection and standards of the high end hotel chains, this is not the one for you. But if you are a global traveler and want to experience the flavor of Cartagenian colonial charm in a quiet, safe barrio close to the walled city, this is the place for you. The hotel is within a five min walk from a Hop on Hop Off bus stop which you can buy tickets for at the hotel and we highly recommend. Also,a private tour with Enrique, our guide, to Baru was a memorable day. A simple breakfast entree changed daily but you must like eggs, great fruit, good coffee; my favorites were the pancakes and the crepes.
Partner
10/10
Exceptional
09 Mar 2019
Verified traveler
The staff is unique, the location is unique, the owner is unique. This is perhaps one of the best b & b I have ever stayed in. The sea breeze is so refreshing. Our room was the Brisas (breeze) and it lived up to its name. A place where u can simply relax and feel at home. I will come back to Cartagena and will not stay anywhere else.
Leisure Family
10/10
Exceptional
06 Mar 2019
Verified traveler
The owner of this hotel is an amazing woman. Sra. Ines and her staff were simply awesome. The place is gorgeous, the location is gorgeous, breakfast is different every day. This is in my opinion one of the best b&b I have ever stayed in. Congratulations to the staff, I will stay here over and over again. Can't wait to go back.
Leisure Family
10/10
Exceptional
03 Mar 2019
Susan Mary

Beautiful period hotel in Cartegena

Lovely period hotel in a colonial home just outside the old walled city. Very friendly and helpful staff and varied breakfast served by the pool each morning. A short walk into the old city and close to the beach.
Partner
8/10
Excellent
08 Dec 2018
J
Good looking small hotel. Rooftop terrace has a nice seaview, staff are attentive and friendly. Breakfast ok but nothing special, pool small and room cleanliness ok.
10/10
Exceptional
02 Dec 2018
Verified traveler
Is a small hotel very close to the center, the staff is very friendly and accommodating.
10/10
Exceptional
26 Nov 2018
Verified traveler

Lovely stay in Cartagena!

Absolutely beautiful hotel walking distance from the walked city. Big room with a comfortable bed and a great breakfast...couldn't ask for anything more!
Partner
8/10
Excellent
12 Sep 2018
Verified traveler

Charming hotel

The staff was very friendly and helpful. The location was good, outside of the walled part of the city, but it's and easy walk. The hotel was so charming and quaint. However, the pool area and our bathroom were not as clean as I would have liked. Overall we had a nice stay.
Partner
8/10
Excellent
11 Sep 2018
Marie
Very nice hotel! it feels like home; however, breakfast is very small and the selection is very limited. You better off eating breakfast out. The area is very safe and it is walking distance to the old city. Shout out to Sebastian, Vanessa and Liliam, they are very courteous and make you feel welcome.
10/10
Exceptional
21 Aug 2018
Verified traveler

Great Hotel!

The staff were very friendly and helpful. The hotel is very modern and comfortable, and it's located centrally. I would definitely recommend this hotel for others.
10/10
Exceptional
16 Aug 2018
Verified traveler
Tradicional , Familiar and very comfortable.
10/10
Exceptional
14 Aug 2018
Mindy
A beautiful boutique close to the historic walled city. The staff is very helpful and the breakfast is delicious. Loved the clean room decorated with antiques. The views from the balcony sweep you away!
10/10
Exceptional
04 Mar 2018
christiane

Little gem just outside old town

The hotel is beautiful, the staff incredibly friendly and helpful, rooms very nice, great breakfast, small pool, lovely atmosphere and homely
Partner
10/10
Exceptional
23 Feb 2018
Lish

Comfortable and quiet

This place was exactly what I was looking for. A relatively small hotel, nothing overly fancy, clean, very nice and quiet at night (found this hard to find most places in Colombia), helpful staff, decent breakfast, good internet. The hot water isn't the best, like many places but the rooms are big, clean and the shower is warm enough.
10/10
Exceptional
17 Feb 2018
George

A gem just outside the walled city.

Charming old home with 7 rooms and a friendly staff. Very safe (you ring to be let in) and in a residential neighborhood with a couple of good restaurants nearby. At first we thought it a bit of a hot walk to get to the centro, but then we realized that there were cabs going by all the time and they take you there for 7000 ($2.50 USD). No haggling on fares here. Small pool, excellent and varied (included) breakfast served by the pool. Great tv service and good internet reception. Very quiet at night. Ocean view from upper patios. 1 block from a beach. Very recommended!
10/10
Exceptional
11 Dec 2017
Verified traveler

Loved the architecture and decor!

Beautiful historic home transformed into a hotel hundreds of feet from the ocean, and only a few minutes walk from the Rafael Nunez house and the old city. I really loved the architecture of the home, and tasteful decor. Really enjoyed the seclusion and quiet of the pool and patio area, which was where i spent most of my time during my working holiday. While i was there, they upgraded the internet connectivity with multiple providers and greater coverage throughout. As with any hotel, maintenance happened, but it was only a minimal inconvenience, and much appreciated. The AC unit stopped working, so they switched my room, and had a repairman there the next day to replace it. The staff was friendly, and dealt quite well with my incessant use of google translator. Being former military, i appreciated it when the staff reminded me about drinking unfiltered local water, and walking to and from the city at night in dimly lit areas, they even kept the front gate locked adding the seclusion and safety. The breakfasts were on par with most basic US hotel continental breakfasts. There are a few restaurants on the same street if that doesn't suffice.

I would highly recommend this hotel to others, and have!
8/10
Excellent
09 Jan 2017
Elaine S

Charming hotel

A short overnight stay but pleasant. Breakfast was satisfactory.
Partner
6/10
Pleasant
18 Sep 2016
AJ

Great, beautiful house

This is a Mansion turned into a really nice hotel. The included breakfast is tasty and the pool area is secluded and quite charming. It's regrettable that the staff Do not know how to treat guests
10/10
Exceptional
10 Jun 2016
Lewis

Beautiful hotel

Lovely hotel and staff, really made us feel welcome and were very helpful. The room was perfect and the breakfast was delicious. It's only a short walk to the wall and we really enjoyed our stay.
Partner
6/10
Pleasant
31 Mar 2016
carlos
Ok
6/10
Pleasant
16 Jan 2016
Verified traveler

Not a great experience, staff is not attentive

The actual hotel premises is nice, but not as advertised. First, it needs to be better maintained and cleaner. The tub was dirty and the towels were worn. We stayed in the suite, and it's really nice, high ceilings, nice big bathroom, just kind of worn and shoddy.

The staff is really the problem. They always had friends and their kids there, so if you need something, they make you feel uncomfortable, like you are inconveniencing them. You actually need a staff member to let you into and out of the front gate every time you are coming or going, so to track down a staff member and get them to actually assist you each time is kind of a pain. It was like they were enjoying themselves and we were intruding, so it wasn't pleasant to be on the terrace area or near the pool because that's where they always hang out.

On another note, it's close to the walled city, just a few minutes walk, but to get to the part of the walled city where things are happening, it's probably a 15-20 minute walk. This wasn't a problem for us because we don't mind walking, but they encourage you to take a taxi because they said it's not safe at night. We didn't take taxis and we were fine, but that's not exactly reassuring.

If, like us, you're not fluent in Spanish, I wouldn't recommend this place. It was difficult trying to communicate with the staff because of the language barrier.
Partner
8/10
Excellent
19 Oct 2015
agustin

Our House

Our stay was great. The staff really went out of their way to accomodate us. We felt like we had the house to ourselves. The room was small but very clean and organized. The only negative is the bed was noisy and needs to be upgraded. Otherwise, we enjoyed the stay and the location. I would stay there again and recommend it.
Partner
10/10
Exceptional
22 Jul 2015
nils

Nice hotel close to beach and old town

This is a villa transformed into hotel with just 4, soon 5 rooms.

I was in the suite which was very good value, is huge, has its own terrace.

Staff very nice and helpful.
10/10
Exceptional
11 Jul 2015
Verified traveler

My Home away from Home

Hotel Boutique Castillo Ines Maria is an eloquent old home in a quite residential neighborhood a couple of blocks walk from outside of the Old Town Wall. It is an easy walk during the day, however I recommend a quick taxi ride after dark. The hotel was very clean and well maintained, the air units were new and cooled quickly, which was very necessary during the time of year we were there. All of the staff were friendly and extremely helpful in every way, we felt like family before we left. We enjoyed a great breakfast that was a choice of eggs or Arepas and fresh fruit daily. We will be back again and again.
Family
10/10
Exceptional
22 Jun 2015
Nicole

Lovely hotel with lovely hosts

We had a wonderful stay at Casa Ines. Our hosts were very friendly and welcoming even offering is towels for the beach. The location is a short 7-10 minute walk into the walled city and while the neighborhood is decent I would just take care after ours. The location felt super safe as the hosts need to buzz you in and then come to the gate to let you in. The best parts were the A/C and the breakfast which is made for you and served on a beautiful patio next to the pool. I would highly recommend this hotel for your stay in Cartagena!
Partner
10/10
Exceptional
18 May 2015
Verified traveler

what an amazing stay !!

The staff was very very friendly.It almost felt like family. Loved the rooms very traditional and clean,the bed was super comfortable.Hotel is close to the plaza and stores .
Family
8/10
Excellent
02 Apr 2015
Mar

Especial place, especial people!

This is more than a hotel, it feels like a castle and you the queen/king of it!
Staff, from the manager to the maid are extremely kind, helpful and friendly.
Nothing fancy, a modest breakfast is served; however they do so in the way you will serve your most welcom guests.
10/10
Exceptional
24 Mar 2015
Verified traveler

Delightful stay.

Not in the old town but super close. Beautiful rooms, nice breakfast, friendly staff but speak NO ENGLISH.
Family
10/10
Exceptional
23 Mar 2015
Verified traveler

First two nights in Cartagena

Great boutique hotel. Only 4 rooms - we were in two because we each booked a night separately. One was grander than the next. Staff incredibly friendly but not a word of english so communicating in our limited spanish was quite difficult and led to a number of misunderstandings. And although it is located a couple blocks outside the walled city, we felt safe walking around (with the exception of late at night which one shouldn't do anywhere). There's also the Rafael Nunez house/museum on the same street one can visit and a great restaurant as well next door. When we left a couple items of clothing, they called the next hotel we were at as well as emailed. Overall, very positive experience and would stay again (with a spanish dictionary though!)
Family
10/10
Exceptional
07 Mar 2015
Jesus

Awesome

Excellent place with wonderful service.
10/10
Exceptional
21 Feb 2015
Carlos

Great experience

Made me feel welcome at all times
6/10
Pleasant
24 Jan 2015
PAUL

ONLY THE SUITE!!!!

THE ROOMS ARE VERY SMALL, EXCEPT FOR THE SUITE. THE REST OF THE HOTEL IS NICE, BUT THE STAFF HAS A PROBLEMS WITH ENGLISH . THEY REALLY TRY HARD TO PLEASE AND THE LOCATION IS GOOD.
Partner
10/10
Exceptional
16 Oct 2014
Marta

Quality Boutique Hotel in Cartagena.

After an initial mix up regarding the type of room requested, this was a very pleasant stay in a hotel with a family atmosphere, great service and very pleasant surroundings. Would we book this hotel again? Yes, we felt it was great value for money and much better than the 'anonymous' chain type hotels. Well done to everyone at Hotel Castillo Ines Maria!
10/10
Exceptional
11 Aug 2014
luis

Small rooom, but with an outstanding service.

We stayed four nights. Room was a little small, but very comfortable. The hotel is owned and operated by Ines Maria. Excellent staff, and breakfast. Room was very clean and they pay great attention to details. Awesome experience.
10/10
Exceptional
30 Jul 2014
Mayari

Very good small hotel

We stayed at this hotel for 5 days and the service we got was amazing. The staff is very friendly and the service is outstanding. It is located just outside the wall city of Cartagena but in a safe neighbourhood. I really enjoyed this hotel.
Family
10/10
Exceptional
10 Apr 2014
Silvia

Excellent place!

The service was superb, the cook even prepared \"arepas\" which were not in the menu. The place is very nice and cosy. We forgot some stuff which was found and returned to us. The only \"minus\" is that to get to the city center you have to walk along a quite lonely street befor crossing the wall and there is no access to taxis as often as in a more central place.
10/10
Exceptional
16 Mar 2014
Rory

Great hotel and truly great value

Amazing customer service, beautiful historic building (full of marble) and good location - highly recommended.

We stayed for for 4 nights in March 2014 and weren't disappointed.

It's a 5 min walk from the old town (you can see the walls from the house), but that means it's near the beach, the rooms are better and there's a pool.

The neighbourhood it's in is totally safe, it's full of other old colonial buildings and modern penthouses.

Facilities are excellent, clean + well maintained, and the scrambled eggs for breakfast are really good!

Bottom-line, for the price (Cartagena is more expensive than most of Colombia) and the care that the staff afforded us, I would stay there again in a heartbeat.
Partner
6/10
Pleasant
17 Aug 2024
Giacomo
Abbiamo prenotato in questo hotel due notti spinti dalle ottime recensioni che ha sui vari siti.
L’hotel è a poche centinaia di metri dalle mura di Cartagena ed il centro si raggiunge facilmente.
Il personale è molto gentile e disponibile, sempre sorridente. Purtroppo però la struttura necessiterebbe di una rinnovo completo: i mobili sono vecchi (ovviamente è un’opinione personale ma non incontravano minimamente i nostri gusti), la stanza era pulita ma con pareti scrostate, tra la zona lavandino e il letto c’erano al massimo due metri privi di porta. Inoltre la zona wc e quella doccia erano in comunicazione con la zona letto poiché la loro porta non raggiunge il soffitto.
Non abbiamo usufruito della piscina poiché anche quella si presenta male ed al nostro arrivo uno dei due lettini giaceva rotto.
Per la colazione non si ha scelta: uova. Anche questa decisamente squallida, viene servita nella zona comune adiacente alla piscina dove si muore di caldo e con gli uccelli che beccano sul tavolo.
Sicuramente ha prezzi inferiori rispetto agli hotel nelle mura ma questo non giustifica lo stato di decadenza in cui vengono accolti gli ospiti.
Partner
10/10
Exceptional
28 Jul 2024
Muriel
Excellent accueil. Grande disponibilité. Très bonne situation.
Partner
10/10
Exceptional
18 May 2024
Angela
Gute Lage zur Ciudad Amurallada, zu Fuß ca. 10 Minuten, Taxi liegt bei 3 - 4 € pro Fahrt.
Schön ausgestattetes und sauberes Zimmer.
Die Innenausstattung des ganzen Hotels ist zauberhaft.
Sehr freundliches Personal und gutes, jeden Morgen frisch zubereitetes Frühstück
Leisure Friends
10/10
Exceptional
07 May 2024
Maria Rosa
La casa es espectacular ,la piscina es super agradable con el calor de cartagena es de agradecer, los desayunos muy buenos y cada dia diferentes y el personal encantador ,me gusto todo,vovere sin dudarlo
Leisure Partner
10/10
Exceptional
18 Apr 2024
Eduardo
Un lugar encantador, los chic@s que nos, atendieron muy amabales, los desayunos super deliciosos 😚. Definitivamente si vuelvo a Cartagena, me hospedare ahí de nuevo 10/10.
Leisure Friends
10/10
Exceptional
02 Apr 2024
Luis Alfredo
Excelente muy lindo hotel boutique
Friends_and_family Family
10/10
Exceptional
05 Mar 2024
Andrea P

Recomendado, hermosa casa colonial

El hotel es muy agradable, la atención es lo mejor de nuestra estadia. Nos encantó descubrir este hermoso lugar. Muy bien ubicado, cerca al centro histórico. Volveremos sin duda. Gracias a todo el personal.
Business
10/10
Exceptional
10 Feb 2024
Stefan
Located very closed to the old center in a representative house with very helpful staff
Leisure Partner
10/10
Exceptional
20 Dec 2023
João

Muy Rico

Incrível, staff muito atencioso, café da manhã muito bom, cama confortável e chuveiro também.

Só a TV bao estava funcionando.
Partner
10/10
Exceptional
07 Dec 2023
Rosary

BBB (Bueno, Bonito y Barato)

Es un hotel sencillo, pequeño y económico, no esperes lujos pero por el valor y lo que brinda, hubo buena atención, el desayuno rico y muy limpio
Partner
10/10
Exceptional
13 Nov 2023
Adèle
Very nice colonial property with an even better service from the hotel crew.
Leisure Partner
4/10
Poor
01 Aug 2023
Flavia

Mala experiencia

Muy mal rato pasé. Hubo un problema con mi reserva y hotel me recibió mal y Hotels tampoco me ayudó. Cuando llegas te obligan a firmar tres paginas con todas las prohibiciones. Pareciera que te estuvieran recibiendo de caridad. La relación calidad precio no es óptima. No me dieron factura por mi pago, me dijeron que la enviarían por correo y no lo hicieron. Cobran 3% adicional por pagar con tarjeta, que el último día me regresaron y me hicieron firmar carta. No me parecen transparentes.
Self
10/10
Exceptional
15 Jun 2023
edy
EXCELENTE ATENCION Y UBICACION
Leisure Partner
6/10
Pleasant
19 Jan 2020
Verified traveler
Hôtel pour une nuit seulement
Sa fait la job, personnel très bien
Leisure Partner
10/10
Exceptional
30 Jul 2018
Agnes
For et fantastisk hotell!! Så deilig å bo på et lite hotell og slipp disse gigablokkene. Vi følte nesten at vi bodde i et hus, tipp topp tommel opp for kjempe service. Gode råd om hvor vi kunne spise og hva vi kunne gjøre, tok seg tid til å snakke med oss og var vennlige alle sammen. Vi hadde et stort rom med både takvifte og aircondition som er utrolig godt å ha i varmen! Stranda ligger like ved så vi sto opp tidlig kasta på badetøy og inntok stranda fra morgenen av og kveldene brukte vi i gamlebyen. En utrolig vakker by fylt med mennesker, lukter, musikk, opplevelser og mat! Hotellet gjorde oppholdet vårt komplett og jeg garanterer at vi skal tilbake til samme hotell til neste år!
10/10
Exceptional
23 Jul 2018
Nicolas
Excelente, muy buen servicio!
Family
10/10
Exceptional
31 May 2018
angelica

Súper recomendados

Espectacular, la atención, diligencia del personal para orientarte, la habitación hermosa y muy limpia, el desayuno en el balcón un detalle único... volveré con toda seguridad, recomiendo preguntar por el taxi (que en realidad es una camioneta) del hotel, el Sr Enrique.. de lo mejor, un guía turístico honesto, amable y con un servicio de lujo.. nos hizo el recorrido del Castillo de San Felipe a la popa y el resto de sitios interesantes de Cartagena la tarde del domingo antes de llevarnos al aeropuerto.. Espectacular
Partner
10/10
Exceptional
17 Apr 2018
sandra

Erg leuke authentiek hotel.

Leuk hotel, dichtbij het strand heel rustig.
Het personeel is erg behulpzaam.
Het centrum is goed bereikbaar loopafstand
10/10
Exceptional
05 Apr 2018
Gio

Wonderful hotel

Really nice hotel and outstanding employees

Professional and friendly service

Room with old style with great tv

Netflix and a lot of applications inside.

Great Breakfast

Location & surroundings

Hotel Boutique Castillo Ines Maria
Carrera 2, Barrio El Cabrero, Cartagena, Colombia

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Hotel Boutique Castillo Ines Maria

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