Casa Bustamante Hotel Boutique

10/10

Exceptional

27 Jun 2026

Edgar Antonio

Casa Bustamante is a very special place. The design and environment make you feel like you are in your own home.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Raul

The room was excellent, the swimming pool was good, but the hours of the pool are limited. Staff is friendly and helpful.

Self

10/10

Exceptional

23 May 2026

Jessica

Such a cute little hotel, great pool open 8am- 8pm. The front gate is locked so you have to have someone let you in but we never had an issue with having to wait for someone. Room was small but very well maintained and clean. Breakfast was not included and small menu but was pretty decent. Nice location, about a 20 minute walk into the walled city, and we would recommend the restaurant taco taco which is like a 2-3 minute walk away from the hotel. Overall great experience here, would recommend

Friends

10/10

Exceptional

13 May 2026

Fabio Camilo

The best boutique hotel in the neighborhood “El Cabrero”. Beautiful, cozy, all working fine, fancy pool and great breakfast. Very close to historic city and 24/7 Wilson or Manuel willing to help you on anything you need.

10/10

Exceptional

31 Mar 2026

Virginia

Beautiful property. Architecture and furniture are exactly as the pictures show. We had a very late check-in & they were on hand to help with luggage. Hotel is a short drive from the airport. We only stayed one night, as we were leaving to Isla Barú. Staff was polite & friendly.

Family

10/10

Exceptional

21 Mar 2026

Laura

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Partner

10/10

Exceptional

07 Jan 2026

Issa

Th staff is exreemly courteous and helpful and kind.

Business_and_leisure Self

10/10

Exceptional

10 Aug 2025

Julianny

Our stay was short but incredibly sweet. We had the pleasure of meeting the owners, who were so welcoming to us and all the guests. We also met Edgar and Claudia, who were both wonderfully attentive. It happened to be Claudia’s birthday weekend, and we were lucky enough to celebrate with her!

I can’t recommend this hotel enough. There’s something truly unique and special about this place—it already feels like my second home in Cartagena. Whether you’re traveling with friends, family, or planning a special occasion like a birthday, wedding, or private event, this is the perfect place to celebrate.

10/10

Exceptional

07 Jun 2025

Hudson

This hotel was very beautiful and well maintained. The staff were all so helpful and informative.

Leisure Self

10/10

Exceptional

25 May 2025

Mohamed

The property was lovely and felt very safe. It’s in a perfect, quiet location—just a 2-minute walk to the beach, and a local supermarket and pharmacy are conveniently within walking distance. It’s about a 20-minute walk to the main central area, which is an ideal spot to be in. The property was impeccably clean, with staff available around the clock to ensure safety by controlling access through the gate. This added a reassuring sense of security, as staff would assist with entering and exiting. The rooms were comfortable, though they didn’t have a fridge, which was a minor detail for us. Overall, I’d highly recommend staying here and look forward to returning!

Leisure Friends

10/10

Exceptional

25 May 2025

Mohamed

The property was lovely and felt very safe. It’s in a perfect, quiet location—just a 2-minute walk to the beach, and a local supermarket and pharmacy are conveniently within walking distance. It’s about a 20-minute walk to the main central area, which is an ideal spot to be in. The property was impeccably clean, with staff available around the clock to ensure safety by controlling access through the gate. This added a reassuring sense of security, as staff would assist with entering and exiting. The rooms were comfortable, though they didn’t have a fridge, which was a minor detail for us. Overall, I’d highly recommend staying here and look forward to returning!

Leisure Friends

10/10

Exceptional

18 May 2025

Nicolas

Mi estancia en Casa Bustamante Hotel boutique fue simplemente increíble. Desde el momento en que llegué, el personal me recibió con una calidez y hospitalidad excepcionales. Cada detalle, desde la limpieza impecable hasta la decoración acogedora, hizo que me sintiera como en casa. La atención personalizada y el ambiente encantador convirtieron mi experiencia en algo inolvidable. Definitivamente, recomendaría este lugar a cualquiera que busque confort y atención de primer nivel.

Leisure Self

10/10

Exceptional

07 May 2025

Alex

I had a very nice time at Casa Bustamante! The staff are very kind and generous, offer lots of local suggestions. Breakfast in the morning was good too. Walking into the historic town is pretty quick, although you are out of town. I only stayed for a short period, two days though. I think the lack of fridge (mostly just because how fricken hot it is in Cartagena) and food options nearby (there are some solid restaurants up the street, but the nice restaurants are in town) would probably be inconvenient had I stayed there more than 3 days. That said, the rooms were overall very cozy, clean and well put together. Would definitely stay again!

Leisure Self

10/10

Exceptional

27 Jan 2025

VICTOR

Unpretentious Historical Hotel, Great Value

Clean and comfortable historical boutique hotel within a short walk to the walled city and beaches. If you like your hotel to be charming, unpretentious and attentive to guests, this is the place. Wonderful breakfast on a lovely outdoor veranda included in the price each day.

It is not a family kind of hotel. It is more the kind of hotel where you and another couple linger at breakfast for a couple of hours in deep conversation before heading out to your adventures. The staff could not be nicer.

Friends_and_family Friends

10/10

Exceptional

24 Jan 2025

Michael

A lovely hotel near the old city without being in the old city so it’s not noisy.

Leisure Family

8/10

Excellent

08 Dec 2024

Andrew

Nice and close to the old city for walking, the breakfast was pretty below average and only had the option of toast and eggs

Leisure Friends

8/10

Excellent

04 Dec 2024

Nigel

This is a small hotel, outside the historic centre of Cartagena but only a short walk to the city wall (though involving a difficult crossing of a very busy road). The staff are friendly and very helpful. Our room was spacious and comfortable. Only a short walk to a decent beach, but there is not much else in the immediate area.

Leisure Family

8/10

Excellent

25 Nov 2024

Casey

The hotel is more of a bed a breakfast. Staff were Fantastic and felt like a home. It’s about a 15 min walk to downtown but after a day of downtown that was a relief. Cartagena is hotttt tho. Humidity was around 40 Celsius in November so be ready for that. The hotel was perfect for a solo traveller and I felt like I was in someone’s home in the best way. That said the room is just a bed and a bathroom. They did however have items upon request. No fridge but the AC which if you’ve never been to Cartagena is a non negotiable and the staff were the best part. Would def staff here again.

Leisure Self

10/10

Exceptional

16 Nov 2024

Marie

Loved it!

The hotel is beautiful house, the breakfast was very good, with daily fresh fruit and juice, the staff was amazing and we loved Cartagena! Very close to the wall city.

Friends_and_family Friends

10/10

Exceptional

26 Oct 2024

Leticia

Excellent friendly staff

Leisure Friends

10/10

Exceptional

15 Oct 2024

Ana Maria

Very cute and clean room, stayed for a couple of nights and absolutely loved it. It is a gated hotel with 24 hr reception. The staff, Alexa and Jesus Rafael were very kind and helpful. The air conditioning truly works!! The breakfast is your typical homemade colombian breakfast of eggs how you like them with toast, fresh juice, and fresh fruit. It is served a bit late in the morning so we were cutting it close to meet up with our tour at 750 am but we made it work. The area is not too far from the tourist spots but it is in a quieter area where you can get some quality sleep. Overall, I truly enjoyed my stay and I would stay here again!

Leisure Family

2/10

Poor

27 Sep 2024

DANIEL

Owner was absolutely rude. The area around the hotel is not nice.

Leisure

10/10

Exceptional

23 Sep 2024

John

Amazing staff

Leisure Self

10/10

Exceptional

04 Sep 2024

Blanca

This is a quant little hotel. The hotel staff is wonderful. If you’re looking for a layback type of hotel this is it.

You literally can walk out your front door to the pool area, if you get one of the new rooms in the back.

AC is great in the rooms. No AC elsewhere.

Walking distance to town

Family

10/10

Exceptional

18 Aug 2024

Amy

Really a wonderful experience. Rafael was super helpful giving us recommendations for dining. Very close to the walled city, 5-10 min walk. Also close to the beach. We walked everywhere, no problems. Very good value for the money. The breakfast every day was amazing! All the staff were very kind and friendly.

Leisure Friends

10/10

Exceptional

21 Apr 2024

Sarah

I wanted to stay somewhere charming and not a sterile, impersonal chain hotel. The tiled floors are gorgeous and the simple white linens just perfect. It felt effortless.The staff are warm, smiling, accommodating and calm. The pool was being cleaned which was disappointing. There was some building work and freshening up happening but nothing that affected us. Our room was huge. Mattress is very firm. Hotel is in a quieter residential street a few minutes from the wall and La Serrazuela mall. It is gated so staff will let you in and out. So it’s very secure. We did not feel unsafe walking in the area after dark. Breakfast was really good value as it was included. My favorite was the omelette or the pancakes. This is a simple hotel and worth every penny.

Leisure Family

10/10

Exceptional

20 Apr 2024

JESUS

Perfectly situated in a quiter part of the outskirts to the historic center. This is a former home of a local family adapted to provide six air conditioned comfortable rooms. The pool was partly out of action while we were there..but solved on our last two days so still got to cool of in it and it was still not a huge inconvinience..the shower was perfect to provide relief from the heat at the end of the day.
Staff are very helpful and friendly..so you will feel at home. For us it was a perfect stay.
Thank you Casa Bustamante.

Leisure Partner

8/10

Excellent

14 Feb 2024

Krasimir

Nice property, well situated

Leisure Family

10/10

Exceptional

03 Feb 2024

Michael

Casa Bustamante is more like a B&B in terms of its hospitality (and its architecture - very much like a family hacienda). It's on a quiet street despite being only a short walking distance to the walled Cartagena antigua; it offers free breakfast plus a small swimming pool for cooling off. Very comfortable accommodations at a very reasonable cost.

Leisure Partner

10/10

Exceptional

16 Dec 2023

Guillermo

Excellent environment , clean, quiet , convenient location, very friendly and courteous staff

10/10

Exceptional

09 Nov 2023

Verified traveler

Casa Bustamante was the perfect location to explore the old town of Cartegena. It’s a beautiful colonial house that has furnishings and pictures from the original family. The pool is an oasis from the bustle of Cartegena and the breakfast is delicious.
The best part of this hotel is the staff. Miguel is so kind, helpful and attentive it felt like we were at a five star location. Manuel was also wonderful! We couldn’t have been happier at a choice to stay in Cartegena. Thanks Miguel for making our stay so memorable. We definitely will come back here in the future.

Leisure

10/10

Exceptional

26 Sep 2023

Daniela

This charming establishment exceeded my expectations in every way, making my vacation in this vibrant city truly unforgettable.From the moment I stepped through the door, I was greeted by the warm and welcoming staff. From start to finish, this establishment provided a level of service and attention to detail that left me thoroughly impressed and utterly delighted. They were always ready with helpful recommendations and were more than happy to answer any questions I had about Cartagena's attractions, dining options, and activities.From the moment I arrived, they went above and beyond to make me feel welcome and valued. Their warm smiles and eagerness to assist created an atmosphere of genuine hospitality. They didn't just meet my needs; they anticipated them. It truly felt like a home away from home. The location of this hotel is a dream for any traveler. Situated within the heart of Cartagena, it was a perfect starting point for exploring this enchanting and walkable city. Whether I wanted to wander through the historic Old Town, admire the vibrant street art, or indulge in the local cuisine at charming restaurants, everything was within easy reach on foot. And, of course, the proximity to the beach was the icing on the cake. my stay at this Cartagena hotel was nothing short of magical. Impeccable cleanliness, outstanding friendliness, a prime location, and a tailor-made experience made it an unforgettable journey.

Leisure Family

10/10

Exceptional

29 Jun 2023

Nora

This is a beautiful property and the staff was incredible. Always very attentive, professional, polite, and always willing to help.
I had an excellent stay and highly recommend it.

Leisure Family

10/10

Exceptional

11 Apr 2023

Teija

Amazing place close to ciudad amurallada, peaceful to rest, full of plants, good breakfast with 4 choices. Staff was amazing, friendly and helping with everything, specially Rafael.
We had very pleasant stay for 5 nights. Pool was nice after a hot afternoon in the city. Air condition, hot water, towels to the beach, everything well thought.

Partner

10/10

Exceptional

09 Apr 2023

Claus

Authentic Historic Hacienda. Beautiful garden and pool, good breakfast

10/10

Exceptional

22 Feb 2023

norma

We were warmly greeted on our arrival. Rafael at the front desk was very helpful with suggestions and knowledgeable about Cartagena. Our room was spacious and clean. All the staff at Casa Bustamante were amazing. We highly recommend this boutique hotel for a very pleasant stay.

Leisure Partner

10/10

Exceptional

29 Jan 2023

Wendy

What a lovely hotel! It’s a former house with around 8 rooms with comfortable common areas, including an outdoor terrace and a swimming pool. The price included breakfast between 7 and 10am. Our room had a rain shower head with excellent water pressure. The room also had a fridge and some minibar items. Miguel, the day manager, was helpful and gracious. The hotel is less than a 10 minute walk from the old walled city in a quiet neighborhood. The old city is fun but quite noisy at night with music in the bars and restaurants and people in the streets. I would gladly stay again at this hotel and recommend it highly.

Leisure Family

10/10

Exceptional

31 Dec 2022

Jessie

Casa Bustamante is a small and intimate hotel with a lot of heart. The staff are very kind, attentive, and welcoming. Miguel always asked how our trip was going and he was usually the kind face that welcomed us back after a night out!

The hotel has a beautiful patio with a clean, relaxing pool. The patio is also where they serve a delicious breakfast each morning.

If you’re visiting Cartagena, I thoroughly recommend this beautiful hotel!

Leisure Family

10/10

Exceptional

10 Dec 2022

Brian

Hotel was clean and affordable. The staff were super friendly, and the free breakfast was way better than what I’m used to in a free hotel breakfast

Leisure Friends

8/10

Excellent

13 Sep 2022

Carter

Nice property, staff is friendly, quiet location. Would definitely recommend

Business_and_leisure Self

10/10

Exceptional

20 Jul 2022

Victoria

Great place to stay, peaceful and very close to the walled city, the service was excellent, everyone was super kind. I loved the house, it is gorgeous and has been really well preserved. The rooms are very spacious and confortable.

Leisure Family

10/10

Exceptional

16 Apr 2022

Finnian

Peaceful hotel with fantastic staff

We absolutely loved our stay here. The hotel is very peaceful, the room was very spacious with a comfortable bed. The staff are so lovely and very attentive. Although located outside the old city, it was only a 15 min walk to get there.

Partner

10/10

Exceptional

29 Mar 2022

Irina

Excellent service, amazing building, located right outside the wall of the old city, friendly neighborhood. Everything was super! Highly recommended!

Friends_and_family Family

10/10

Exceptional

20 Nov 2021

Roy

Nice little hotel

Great place to stay staff super friendly

Self

10/10

Exceptional

04 Aug 2021

CEDRIC

Very nice hotel , will be staying more often when i arrive

10/10

Exceptional

20 Jul 2021

Verified traveler

Location and customer service!

Leisure

8/10

Excellent

22 Jan 2020

Verified traveler

It's located just outside the historic centre, which was actually great because it was always very crowded and noisy inside the walled part of the city. The property is a bit dated but in the same way it was charming and comfortable. One of the staff members, Miguel, was very helpful - appreciate it!

Leisure Friends

10/10

Exceptional

11 Jan 2020

Paul

Very safe Great location. Staff could not be more attentive. Very reasonable and great value. Barely a 5 minute walk to the walls of the old city. Save money and be very comfortable at this cute little place. Delicious breakfast. A wonderful find.

Leisure Family

10/10

Exceptional

23 Nov 2019

Felix

Good choice in Cartagena

I was impressed with the service. The room was large and bed confortable. The breakfast was good although a bit too small. t is probably not the best hotel or Casa in Cartagena, but I liked my stay and It is worth the price !

Partner

10/10

Exceptional

18 Nov 2019

Verified traveler

A Really Nice Hotel

Very comfortable, clean, wonderful staff. A great location within easy walking distance of the old city.

Partner

10/10

Exceptional

12 Oct 2019

Maliya

Great location right outside the walled city

Leisure Self

10/10

Exceptional

30 Sep 2019

Diane

I loved how helpful the staff were. Our room was excellent. Loved the pool and the hotel environment.

Leisure Family

10/10

Exceptional

14 Jun 2019

Verified traveler

Love love love this property! Staff is amazing, food is excellent and a really groovy/unique hotel. Decorations are perfection. This was by far the best hotel I have stayed in Colombia!

Business Partner

10/10

Exceptional

02 Jun 2019

Thomas G

Very friendly staff. Near to everything worth seeing. Old fashion converted home. Very comfortable

Friends

10/10

Exceptional

12 Apr 2019

Verified traveler

Place to relax

Their breakfast was amazing. You can choose between 4 different types of breakfast.
They are just located outside of the old city. Quiet place and very friendly people.
The room gets cleaned every day and you get extra towels for the pool/beach.

Friends

10/10

Exceptional

28 Mar 2019

Verified traveler

It’s a nice quiet hotel. Small and charming. Very short walk to the old city.

Leisure Family_with_children

6/10

Pleasant

28 Mar 2019

Verified traveler

This hotel does NOT have a concierge and only one person on staff (who was not there the first two days we were staying there) speaks English. Given this, we were unable to enquire and get assistance for such things as tours, boats to visit islands, etc. Rooms are all in one floor and located close to check in area so at night you could hear phone ringing, people talking, noise from street. Rooms had little boxed in patios (with large walls and therefore no views). Although hotel is only a few blocks from walled city, I would recommend staying in walled city or at more upscale hotels in other areas.

Leisure Partner

10/10

Exceptional

18 Mar 2019

Verified traveler

I loved the hotel. The room was quaint and clean, and the staff was very friendly. The location is perfect, about a five-minute walk to the walled city, and a small Mexican restaurant with delicious tacos a two-minute walk away. I highly recommend this hotel, a great alternative to being right in the hustle and bustle and crowds of the Old City.

Leisure Family

8/10

Excellent

24 Feb 2019

Nicole

Mi casa es su casa

Casa Bustamante is a small boutique hotel in a beautiful residence. It is just outside the old city walls and a short, safe walk. The room had high ceilings and excellent AC. The shower was powerful with ample hot water. Breakfast is a highlight with set menus of delicious and fresh ingredients. The typico comes with amazing arenas, fresh fruit, juice, and coffee. There is a small pool, and the beach is very close. Please note: the staff either cannot or will not speak English. It was not a barrier for our stay.

Partner

10/10

Exceptional

21 Feb 2019

Verified traveler

Our first time in Cartagena and the staff made our stay fantastic. Each morning we enjoyed fresh coffee and a very nice breakfast. Great pool to cool off in the afternoon. Close to the walled city for us to walk to. Highly recommended.

Leisure Family

8/10

Excellent

11 Feb 2019

Verified traveler

The staff was very friendly and helpful. The room was spacious and had beautiful tile. There was a very nice pool in the courtyard.

Leisure Self

10/10

Exceptional

09 Jan 2019

Verified traveler

friendly staff, comfortable stay

This place is very welcoming and has a friendly and helpful staff.hop on hop off bus stop is close and the bus station for Mar sol is quite close. The room was good

Partner

8/10

Excellent

04 Jan 2019

Verified traveler

The hotel was beautiful and the rooms very spacious, I like that the hotel only has only 6-8 rooms, it is more personal.

8/10

Excellent

16 Nov 2018

michael

Nice comfort and very frindly

It a very nice place locat close to old city ,frindly staff,good brekfast.

8/10

Excellent

15 Oct 2018

Richard

Comfortable but not stylish room

Comfortable stay but more basic than expected. Bathroom, partially open air, was design highlight. Bedroom very bland. Good breakfast.

Partner

10/10

Exceptional

04 Jul 2018

Verified traveler

Best breakfast ever!

The hotel is very clean, the staff is cordial and kind, and the breakfast is the best. Do yourself a favor and ask for cheese carimanholas!

Partner

8/10

Excellent

12 May 2018

I

Good, decent hotel for the price. Good to be away from hustle of the walled city. Loved the details of the old house. Only negative was that they recommended Langosta Restaurant and that was a mistake!

10/10

Exceptional

24 Apr 2018

Lindsay

Great Boutique Hotel outside of the Walled City

We loved our stay at Casa Bustamante! The room was great, plus a beautiful main lobby and pool area. The staff was very friendly and helpful. We were able to leave our bags there for the day after we checked out which was super helpful; I had ended up leaving my charger in the room and they even wrapped it up and put it in a plastic bag and added it to our luggage collection so I wouldn't forget it again after we had retrieved our bags which was so thoughtful!

The location is outside of the walled city, only about a ten minute walk. To get to the city you have to cross a pretty busy 4 lane street but it's possible to take a cab to and from the hotel and it's only about 7,000 pesos to do so.

The best things to do in the area are to go to the Walled City (or better yet, sit on the wall itself and watch the sunset!), eat lots of ceviche, and go to the Getsemani Barrio to see the street art.

I would definitely recommend this hotel to anyone staying in Cartagena!

10/10

Exceptional

04 Apr 2018

Darryl

Cartagena

Great little hotel near the Walled City. Within walking distance to the Old City, the mall, and the fortress! Great, friendly service. Very little parking inside the compound. Beautiful hotel.

Partner

6/10

Pleasant

01 Apr 2018

Gail

Great for 4 days except when we changed rooms the last night.i got bitten during the night . The beds were hard too but I find that everywhere in Colombia . Staff were just lovely

Partner

10/10

Exceptional

19 Mar 2018

Chris

charming, romantic, and super friendly

Highly recommend this quaint boutique hotel. It's exactly like the photos: I was charmed, as were the other guests. Free wifi; air condition; delicious breakfasts; sweet little pool. A five to ten minute walk to the walled city and cheap cab ride to/from airport. You'll love it.

10/10

Exceptional

27 Jan 2018

Sharon

Fantastic little hotel

This is a great little hotel, it is very close to the old city and it takes just a couple of minutes to walk there. The hotel itself is like an old colonial house, and my bedroom was huge, with super efficient air conditioning and great bathroom with a very efficient shower that always had loads of hot water. Best thing about the hotel was the staff, who were really friendly and went out of there way to be as helpful as possible. There was a choice of breakfast which was simple. It always delicious. I would highly recommend this hotel.

10/10

Exceptional

24 Jan 2018

Jim

Bustamonte is All You Need

Facility was all I needed. Staff was pleasant, eager to please and attentive. Angelina is the star if the show.

8/10

Excellent

09 Jan 2018

CMA

Nice hotel close to Cartagena's old town

The hotel staff was very friendly. From the hotel you can easily walk to the old town.
The beds were confortable but we had a problem with the AC which didn't work during our last night there. They fixed it promptly in the morning.
The towels are way too small and they should also give at least two bottles of water as a courtesy to the guests, Something normal in any hotel of this category.

10/10

Exceptional

26 Nov 2017

Sandra

Small, quiet and very close to the walled city

You can walk or take a taxi to the wall city. Personnel very friendly and eager to help.
Breakfast was very good with options

10/10

Exceptional

04 Nov 2017

Tania

Amazing

This hotel was amazing! The AC worked beautifully which was much needed with the Colombian heat. They had hot water unlike some hotels. The room was big and the beds were comfortable. The bathroom was so nice too. We spent a lot of time in the pool with my 9 year old and since it only has about 5-6 rooms so it’s not crowded. The complimentary breakfast was soooo good! The hotel staff was amazing. They brought us towels while in the pool without us asking. They helped with our luggage’s to and from the car. They made the hotel experience that much better (great job!) We had a great experience and the location was also good because it was walking distance from el centro.

8/10

Excellent

02 Nov 2017

jonathan

Nice boutique hotel but felt like a museum

Nice, well priced hotel but antique style and felt like a museum so not as relaxing as I had hoped especially since I went with a 3 year old. My room was off the lobby too so no privacy and any noise in the lobby could be heard in the room and vice versa. Bed was quite hard. But it is a conveniently located hotel and very clean and staff was friendly.

2/10

Poor

08 Sep 2017

Verified traveler

rooms were dated and smelled musty. bed was uncomfortable. i actually checked out early.

10/10

Exceptional

17 Jul 2017

Verified traveler

Nice place of respite from the old town and Bocagrande. We felt welcome and safe within a few blocks of the walled city. Also, there was an excellent made to order breakfast with fresh juices. Definitely worth a return visit here.

Family

10/10

Exceptional

13 Jul 2017

Verified traveler

Very cozy hotel near the old town.

This is a little gem in Cartagena. The hotel staff is amazing and very attentive. It almost feels like you are staying at a family home.

8/10

Excellent

27 May 2017

Annie

Close to beach

Nice place, hotel is close to beach. Stuff is very nice. Hotel Breakfast is very good . But there was no hot water in the hotel bathroom when we stayed there. I hope they fix the it now.

10/10

Exceptional

18 Apr 2017

Nicole

Breezy Hotel Close to the Old City

Great big rooms with air conditioning and a tasty morning breakfast by the pool. The staff was very friendly, beds were big, rooms had outside space, and showers were amazing.

10/10

Exceptional

12 Mar 2017

Verified traveler

We stayed at this wonderful hotel for five nights, and highly recommend it. The room was large and comfortable. The grounds (pool, patio, etc.) are very nice for relaxing. Breakfast was delicious. But the best part was the staff, all of whom were super helpful and kind. Casa Bustamante is just a couple of blocks outside the old city so it is easy to walk to museums, shops, and restaurants.

10/10

Exceptional

09 Feb 2017

adrian

Good, near the old city center and very nice staff

Partner

10/10

Exceptional

06 Feb 2017

Dulce

Love it!

Super cute hotel boutique. The satff and the location are perfect. Miguel was so nice with us and always attentive to see if we needed anything. The breakfast was on point. I totally recommend the hotel and the staff was amazing!

10/10

Exceptional

05 Feb 2017

ZOLTAN

Classy/classic

Great staff!

Family

10/10

Exceptional

20 Jan 2017

Roger

Lovely small hotel, quite close to the old town.

The hotel is in a beutiful old colonial building, tastefully furnished. The staff are very friendly and helpful.

10/10

Exceptional

16 Jan 2017

Beatriz

Great Hotel—Note to Owner (or Manager) you should include the two bicycles (which only one was available since staff took the other to run errands) as an amenity, instead of charging $3 dollars extra— specially since the hotel is just outside the walled city and hike from beaches; It's a fabulous hotel— if you add the logo to the bikes it would serve as promotion and add a great perk!!!

Partner

10/10

Exceptional

20 Nov 2016

Garth

Beautiful old home boutique hotel

A very quiet hotel. Lovely breakfasts in courtyard. Secure. Helpful staff.

Partner

10/10

Exceptional

20 Oct 2016

Annie

Delightful, characterful hotel not far from walled

After reading a few of the negative reviews of the hotel I almost didn't book but am glad we did. The walk to and from the walled city was only 5 to 10 minutes and we felt quite safe walking through the residential area outside the walled area with some expensive houses and smart high rise apartment blocks. We watched fishermen hauling in their nets in the morning on the nearby beaches. The hotel was delightful, we had a big room with huge comfortable bed and walk-in shower. It was clean and relaxing. The pool was lovely to cool off in, especially at night. The staff were helpful and breakfast fine.

8/10

Excellent

29 Aug 2016

Marie

Five minutes walk from the Old Town

Casa Bustamante is located in a residential neighborhood an easy (5 minutes)walk to the Old Town. My husband and I walked back and forth every night and felt safe, but I probably wouldn't do the walk on my own. Beautiful old building, nice large room, clean bathroom. Nice breakfast by the pool. The real treat was the staff - friendly, helpful and welcoming at all times.

Partner

10/10

Exceptional

16 Jul 2016

Maria

Surpassed all my expectations!!!

I have been to Cartagena before but it was the first time for my son and my mother so I wanted it to be great for them. I read the reviews before choosing this hotel so I expected it to be good... never though it was going to be that good! The staff are great people, always ready to be of service. Doña Alma and Miguel were the ones we interacted with the most but I can tell all of them were nice not only because they had too but because it is truly in their nature to be kind and caring. The hotel is small and quite which is what I was looking for, not crowded, we could eat our breakfast in their beautiful patio without the noise and the rush that are characteristic of big hotels. The beach is located within walking distance as well as the historic center so we had lots of options to eat because of the many restaurants in the area. I am very happy with my choice and since we have to go back to Cartagena next year we are definitely staying at Casa Bustamante again without a doubt! Thank you guys, you made our stay a truly beautiful experience!!!

10/10

Exceptional

19 Jun 2016

Victoria

A gem

Gorgeous, huge room with a/c and private bath in historic home on quiet residential street just outside the city walls. The pool is perfect for a cool evening swim after a long hot day of strolling around downtown. Great breakfast. Extremely helpful staff. Very convenient to the airport. Would definitely stay here again.

Family

10/10

Exceptional

02 Jun 2016

Stefán

A wonderful place to stay

Our family of five stayed at Casa Bustamante for five nights and were extremely happy with the hotel. The staff caters for your every need and if something goes wrong they promptly work out the issue.

Our room was very spacious and the beds comfortable. The bathroom was well equipped and the shower devine. Breakfast options were plentiful and the swimming pool larger than expected.

To our surprise the hotel is really close to the old city and the nearest gate just a few minutes walk away. At the end of the street is a museum dedicated to the memory of Rafael Nuñes which we unfortunately didn't get a chance to visit.

8/10

Excellent

11 Feb 2016

Ronald

Nice place. Especially convenient for a car

Since it’s just outside the walls, it’s easy to access by car (and there is on-premises free car parking), yet you can walk to the old city. The outside gates are always locked, so its secure, but be aware that you may need to attract the doorman’s attention so that you can be get in. And the bell on the front gate is on the INSIDE for some strange reason! (When we first arrived it was dark and we thought the place was shut down!) Good job of maintaining the ambiance of a Spanish mansion. Our room, immediately behind reception, was quiet, very large, included a small patio and had a unique glass-roofed bathroom. Breakfast was pleasant with western and Colombian options but would likely get repetitive if you stayed more than a few days. For dinner, there is a top restaurant within a block, or you can walk (or get a cab) to the many others in the city—the cluster around Plaza de San Diego is the closest, about 15-20 minutes walk.

Partner

8/10

Excellent

17 Dec 2015

Kim

Cesar, Alma & Miguel were wonderful. Making our stay very enjoyable.

Partner

10/10

Exceptional

06 Dec 2015

Erin

Charming boutique hotel close to the walled city.

We enjoyed everything about our stay at Casa Bustamante. The whole place has real character. Our room was very large and clean with A/C that kept us cool. The courtyard pool is nice and private, and breakfast was simple but filling and very convenient. The staff were very accommodating and we really liked that there was always someone available - it felt quite safe.

4/10

Poor

01 Dec 2015

Carolyn

Disappointing on all levels

Close to the walled city is true, but you must walk along the wall amidst busy traffic to enter fairly far and then you're not exactly at the part of the city with restaurants and shops. The beach requires crossing a super busy 4 lane roadway and has dark packed sand and is very unattractive. A homeless guy was bathing in the water. The staff did little to engage, were not at the front desk when we wanted to walk to the beach and since the front gate is locked we had to wait for them. The building is quite pretty and attractive from the outside and the neighborhood seemed safe. The pool area with plastic chaises is unimpressive. The room was large, but the sheets thin, with a thin bedcover, very cheap pillows and worse of all a plastic lining over the mattress. The wifi was very weak. The bathroom amenity products junky and dark strands of hair on the floor. The shower and pressure was the only redeeming factor.

10/10

Exceptional

29 Sep 2015

Sonya

Comfy spacious boutique hotel in Cartagena

I could not be more pleased with my stay at Casa Bustamante hotel. Everything was perfect. The room was huge, the decor was beautiful, and the staff were as nice and helpful as anyone could be. The pool was clean and warm. The breakfast was freshly cooked and excellent. The hotel looks exactly like the photos shown. Nice hot shower. I really enjoyed my stay. It is a 5 to 8 minute walk to the Cartagena walled city, so the location is great. Also close to the airport.

Partner

10/10

Exceptional

05 Sep 2015

Katie

A beautiful place to crash in Cartagena!

We only stayed one night at Casa Bustamente, but I wish it had been more! The room was very comfortable and had every amenity we could ask for. Like much of the beds we encountered in Colombia, the mattress was a bit firm, but we both still slept well. The hotel staff was friendly and helpful upon arrival, and we were able to eat a delicious breakfast right at 7:00 am before our flight out of Cartagena. Plus, the hotel itself is beautiful with a nice little swimming pool to relax and cool off. Again, we only stayed one night, so it's not THE review to fall back on, but no complaints about our experience.