Fukuzumiro

Japan , Kanagawa
Hakone, 74 Tonosawa, Hakone-machi
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

10 Feb 2026

Brandon

This spot was amazing- clean facilities, helpful staff, fantastic onsen options, delicious food. I couldn't ask for more.

Friends_and_family Friends

10/10

Exceptional

22 Sep 2025

Lynne

Very old traditional Ryokan. Beautiful garden/riverside views. We did not realize that there are no private baths - that was a big surprise but we were only there one night so it wasn't that problematic. Staff were very accommodating and Google Translate made communication very easy.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Matthew

This was the exact authentic Japanese style experience I wanted. Everything from the decor to the clothes. Our room overlooked the river and was incredible to sit and watch while sipping tea.

Leisure Partner

10/10

Exceptional

07 Aug 2025

David

Staying at Fukuzumiro felt like stepping back in time. This traditional ryokan, rich with history and charm, offers a peaceful retreat surrounded by nature. The kaiseki meals were exquisite—carefully prepared and beautifully presented. The onsen, both private and public, was serene and rejuvenating - the temperature was perfect. Akiko-さん’s kindness and attentiveness truly elevated my stay - she treated me with the most special care and I loved learning Japanese from her during my stay. I highly recommend staying at Fukuzumiro if you are in Hakone!

Leisure Self

10/10

Exceptional

04 Jul 2025

Abbott

Everyone at the ryokan was very attentive to our needs. The dinner and breakfast in our room were outstanding. The private onsets were very clean but a little hot. After adding cold water, the onsens were very relaxing. Overall, we had a memorable experience!

Leisure

10/10

Exceptional

15 May 2025

Alex

Amazing place

Completely novel experience. Lovely staff and brilliant room.

Partner

10/10

Exceptional

03 May 2025

Ron

So relaxing to b spend time in the hot spring bath. A wonderful way to start and end the day. Hostess Mail could not do enough t make my stay enjoyable

Self

10/10

Exceptional

27 Apr 2025

Mickaël

unique

Leisure Self

10/10

Exceptional

30 Mar 2025

Marcus

We had a truly memorable stay here. Beautiful setting and all very serene. Akiko san was our host for our visit, and she was fantastic at introducing some of the customs and etiquette associated with staying in a traditional Ryokan. I'd recommend that anyone considering this looks up the rules and etiquette for Ryokan stays first before booking. It's not for everyone. But if you're trying to immerse yourself in the culture of Japan, I think this is a must.

Leisure Partner

10/10

Exceptional

21 Mar 2025

Soumya

Amazing stay. Full Japanese hospitality. Luxurious onsen experience. Delicious Japanese and western meals. View from the room was impressive

Friends_and_family Family

10/10

Exceptional

16 Feb 2025

Brett

Very friendly staff and service

Leisure Self

10/10

Exceptional

22 Dec 2024

Rohan

Beautiful, historic ryokan. Fascinating architecture. Some parts are quite old and need some upgrade, as you might expect for a historic building. But facilities are clean and immaculate. Onsen experience was memorable.

Partner

10/10

Exceptional

27 Nov 2024

Bianca

Exceptional staff and experience! Thank you for having me :)

Self

10/10

Exceptional

02 Nov 2024

Shaoming

We had a great time.

Leisure Family

10/10

Exceptional

18 Oct 2024

Cristian

Stay was great and the staff were very friendly.

Leisure Friends

10/10

Exceptional

03 Oct 2024

Junbum

This hotel is a Japanese tradition built over 100 years ago.
Very generous and all the staffs are very kind and comfortable.

Leisure Family

10/10

Exceptional

09 Sep 2024

Annabella

This stay has been the highlight of our Japan trip! The staff were so welcoming and accomodating to our needs (vegetarians). The location is absolutely stunning being surrounded by the mountains and rivers.
Our room was clean, spacious, and beautifully decorated in traditional ryokan style. The room included bedroom quarters with futon beds made at night, dining area, TV, aircon, toilet, shower, and heated private onsen. A private garden was included as well. The inclusive breakfest and dinner was super delicious and interesting to learn about the local produce.

Leisure Family

8/10

Excellent

05 Sep 2024

Christopher

A Japanese inn. Traditional. Nice hot bath. Easy to get lost! I did!

10/10

Exceptional

22 Jul 2024

Tuan

I travel solo to Japan for 2 weeks and this hotel is probably one of the best experience I had in Japan. The room is clean with traditional Japanese ryoken style. Very comfortable with AC and fan. It has an awesome river view. The restrooms are shared but I never had a hard time using it. I actually never ran into anyone and felt that it was my own restroom. The grounds are beautiful with koi fish and meditation garden. You can reserve a private hotspring each day to yourself and that is where you will shower/bath. The best part of the experience is the staff lady who serve me breakfast and dinner. Such a nice lady who explained all the food that is being served. The food is the best food I had in Japan and it is homecooked and is a 10 course meal. If you have the chance, book this hotel.

Leisure Self

10/10

Exceptional

01 Jun 2024

April

Amazing Place!

The staff were amazing and we really enjoyed our stay here!

Friends_and_family Family

10/10

Exceptional

25 May 2024

Randi

Staying at Fukuzumiro was a total experience. We were greeted at the door, removed our shoes, and felt as if we’d gone back in time. Our room faced the river, providing a calming sound backdrop. The shared bathroom is rustic but clean. Breakfast, dinner and an afternoon snack were all served to us while relaxing in our room, and each meal was wonderful. Our room attendant, Akiko, explained bathing etiquette and made us feel at home. Each of the private baths is different— I recommend trying each of them.

Leisure Partner

10/10

Exceptional

08 May 2024

carol

Such a lovely historic ryokan experience, our first ever!! The inn is old and rustic which gives the feeling of going.back in time. The onsen mineral bath experience was worth trying, but reserve a private one if you want to enjoy with your companions instead of other travelers. Our room
Had no bathroom, so toilet is down the hall and showers in the onsen rooms.
Our corner room has lots of windows/screens that open up to the sounds of the river below. Meals are served in the room and then table is moved and futons set up for bedtime. The food was typical Japanese style and good. We opted for western breakfast. The staff were amazing and attentive. Great experience if you want to try a traditional stay.

Leisure Partner

8/10

Excellent

05 May 2024

Cynthia

This is a century old building so don’t expect any modernization. I have been to other onsens that have upscale accommodation such as having a toilet in our own room. This one doesn’t have a toilet in the guest room. However, if you are up for the ryokan experience., it is good. I love their traditional dinner and breakfast which their brought to our room. Love the staff. Extremely nice, patient, and caring. Love Japanese! We walk up and down the road to a small town next to the local train station every day so we could enjoy the beautiful river and mountains. Lots cute shops and restaurants in the town if you don’t reserve any dinners or breakfast with the resort. It is not an ADA building as there is no elevator in the resort so be prepared to walk up and down the stairs. The wonderful staff carry our luggages up and down of the stairs for us. Thank you 🙏 for your services!

Leisure Family

10/10

Exceptional

01 May 2024

Bhadra

This hotel was absolutely amazing. Our meals were delicious and they were able to cater to a vegetarian diet. The hosts were also very gracious and helped us with how to navigate to our train stop the next morning and even helped with repairing a wheel that had fallen off my suitcase earlier in the trip. The onsen experience was amazing as well

Leisure Friends

10/10

Exceptional

07 Apr 2024

Ben

A highlight of our trip.

The hotel from the initial walk in was beautiful and felt as though we were stepping back in time. Our room with papered walls and tatami mats, overlooking the river was breathtaking and the food carefully layed out by our nakai-san was exquisite and our nakai-san was wonderful, meticulous and patient with the many questions from our kids.

The private onsen was relaxing and a luxurious treat. Honestly, it was a highlight of our trip. The photos do not do this place justice, like most of Japan.

We had read some reviews online before staying which were slightly critical, which we found umdeserved and i can only assume those reviewers need a weekly fix of abu dhabi bling.

If you want to experience a moment of historic japan in an atmospheric, beautiful setting with amazing traditional food and attentive, friendly staff i cannot recommend this place enough.

Friends_and_family Family

10/10

Exceptional

30 Mar 2024

brooke

Quality step back in time!

Amazing onsen experience . Can’t get a more authentic old world experience. The food and the beautiful service were 5 star!! This will be the highlight of your trip. Went with our 2 teenage daughters and loved every second! It was a step back in time!

Friends_and_family Family

10/10

Exceptional

30 Mar 2024

Sharon

Feels like you are transported in time! Excellent service...and it wasnt too busy when I stayed. There are only a few rooms and it felt very quiet. Booking the private onsens was easy and the staff were super attentive! Food was AMAZING.

Leisure Self

10/10

Exceptional

27 Feb 2024

SHARI ANN

We had a wonderful 2 night stay in Sakura 4 (January, 2024). We opted for the \"half board\" option and were spoiled with two delicious - and generous - kaiseki style breakfasts and dinners. We managed to try all of the private onsens during our stay and had no trouble booking times that worked for us.

Fukuzumiro is a special place. That said, it is not a 5 star hotel with fancy amenities. The building is historic and the shared bathrooms are quite basic. But if you're looking for a legit ryokan experience with superb food and hospitality, Fukuzumiro is the real deal.

Big shout out to Akiko for taking such great care of us!

Leisure Partner

10/10

Exceptional

25 Feb 2024

James

A perfect getaway from Tokyo

We loved this ryokan! It’s very old school and feels like a step back in time. We stayed here on an overnight from Tokyo and it was an enchanting experience and total change of pace. Our room (Seseragi) was spacious and was surrounded by trees and a rushing stream so that it felt like living in nature. The meals were fantastic and the service was gracious and welcoming. Also, it’s wonderful that they offer both private onsens that must be reserved as well as public ones that you can use anytime.

Partner

10/10

Exceptional

17 Feb 2024

Alvin

Cosy ryokan. Our room was spacious and clean. Dinner and breakfast was served to our room (and delicious!)

The hot springs were relaxing, but the water temperature felt just a little too hot when getting in.

Shared bathrooms were a slight inconvenience, but this was known when booking.

Leisure Partner

10/10

Exceptional

24 Dec 2023

Jinfeng

Amazing! Very good customer service, big rooms and amazing scenery. Includes onsen baths which you can reserve for private baths, and public ones as well. Brings your food up to your room.

Friends_and_family Family

10/10

Exceptional

25 Nov 2023

Genevieve

J’ai tout aimé de ce ryokan. Les repas étaient copieux, goûteux et excellents. Les employés faisaient tout pour que nous appréciions notre séjour. D’ailleurs, la dame qui servait nos repas parlait peu anglais mais faisait tout pour que nous sachions ce que nous allions manger! Que dire des onsen, certains prives, nous n’avions aucune difficulté à les reserver. Un séjour des plus agréables que je recommande fortement!

Leisure Family

10/10

Exceptional

31 Oct 2023

Emma

Wow, what an experience. From the moment I arrived, a truly special stay. Loved how they’ve kept so many traditional elements. Thoroughly enjoyed getting a tour from the host and hearing about the history of the property. The host was so kind and helpful. Was in awe of my room - right by the river and so stunning with all the wooden textures and paper doors.. felt like I’d stepped back in time. Shared bathroom but actually had it to myself as no one else was on my floor. Dinner (served in my room) was an incredible experience. I was on cloud nine. The onsens were all wonderful (I tried three). The sound of the river was so peaceful. Gosh it was relaxing. I loved the futon bed and waking up to the sunlight coming through the doors. It was truly a magical experience I’ll never forget.

Leisure Self

10/10

Exceptional

06 Oct 2023

Melody

Very relaxing. The view of the river was beautiful. The staff was extremely friendly and helpful. I used the public bath on property but had it all to myself and my daughter reserved a space in one of the private baths. Great osen experience.

10/10

Exceptional

21 Sep 2023

Brian

Amazing traditional ryokan

We didn't want a big modern resort but a traditional Japanese ryokan and we loved the stay here. The kaiseki meals and services were amazing! We stayed at Sakura 5 and it was very spacious for a family of 4. The building is showing its age but that's part of the historic charm. Highly recommended for an authentic Japanese ryokan experience.

Friends_and_family Family

10/10

Exceptional

09 Sep 2023

Roy

Beautiful experience, gorgeous building with internal gardens. Onsen are special and unique. Highly recommended.

Leisure Partner

10/10

Exceptional

04 Sep 2023

Kirste

Truly enjoyed this place with my boyfriend. The food and Ibsen were amazing and traditional. The facility is clean and zen

10/10

Exceptional

01 Sep 2023

Diana

Great traditional Japanese hotel. Staff service excellent. Kaiseki good outstanding.

Leisure Family

10/10

Exceptional

20 Aug 2023

Claire

Excellent stay at this ryokan! The staff were extremely friendly and the food was delicious. Had male and female onsens as well as three private onsens available for reservation. Stayed there in the summer and beware there is no AC but the staff did provide us with a fan that kept us cool while we were sleeping. Would definitely recommend!

Leisure Partner

10/10

Exceptional

12 Aug 2023

Winston

It’s a very rustic property. Like going back to old Japan. Just like a Ryokan should be.

Leisure Self

10/10

Exceptional

24 May 2023

Ilaria

Beautiful location, exceptional food, outstanding service! If you're looking for an old traditional ryokan in an incredible location with a beautiful view this is it. Onsen baths are wonderful with both private (you can book your slot after checking in) and public options. The staff are extremely attentative and welcoming and the chef easily accomodated our dietary restrictions in an amazing 6 courses menu. Wonderful experience, can't wait to go back!

Leisure Partner

10/10

Exceptional

31 Mar 2023

Matthew

Amazing service and quality of onsen, onsen 1 was the best

Leisure Friends

10/10

Exceptional

03 Mar 2023

Verified traveler

Staying here is highly recommended.

It is a great and historical onsen to stay in. Everything was traditional and the staff were very friendly and helpful. We dropped off our luggage early and they were in the room by the time we checked in. They provided a very tasty mochi snack initially. The dinner and breakfast were amazing, not to mention the excellent services.

Onsen were great too. You can reserve private or use the public ones. When we visited, other people used private ones more often, and we had the public ones to ourselves.

This is the place to go if you want to experience a traditional onsen and hotspring experience. But if you are looking for a more modern and accessible ryokan, this might not work for you. The place is big and depends on where your room is, you might need to walk down 1-2 floors and a hallway to get to an onsen. You don't have a private restroom and it is shared with other customers.

Friends_and_family Friends

10/10

Exceptional

25 Mar 2020

Verified traveler

Traditional experience. Amazing food and wonderful hosts.

Leisure Partner

10/10

Exceptional

14 Feb 2020

Sandra

Mammy was very helpful & accommodating. We had booked a large room for 7 of us, but as the hotel was quiet that night, she arranged for us to have 3 separate rooms. Excellent meal & service, staff were all very friendly. A wonderful experience of a traditional unspoilt Ryokan

Leisure Family

10/10

Exceptional

12 Dec 2019

Verified traveler

Excellent service. We were welcomed so warmly, it was an absolute treat. This is a very unique accommodation type for a Westerner. Some things to note: a small 10 min walk from the train station, traditionally Japanese futons on the floor, shared bathrooms not too close to the rooms.
The pros: beautiful Onsen area that can be used anytime, male and female separate in case the gender mix bathing makes you nervous. The in room breakfast and dinner were some of the most memorable meals I’ve ever had traveling, absolute feasts. Beautiful view from our sitting area in our room. Just a great place to come relax, have a tea, take some quiet time.

Leisure Partner

10/10

Exceptional

10 Dec 2019

Cici

It's one of the best choices I made for the trip in Japan.

Leisure Self

10/10

Exceptional

04 Dec 2019

Verified traveler

Traditional Experience

Fantastic service, friendly staff, comfortable bed, beautiful scenery and great traditional experience. Needed to know a bit of Japanese to understand the staff at times and got hit with a few unexpected costs like karaoke and an onsen charge, but was otherwise very enjoyable. Had two incredible and delicious meals prepared for dinner and breakfast also.

Friends_and_family Friends

10/10

Exceptional

03 Dec 2019

Kim

A beautiful old and authentic ryokan experience. Lovely service, staff and onsen! I would stay there again and recommend it to anyone who appreciates the Japanese culture and traditions.

Friends_and_family Family_with_children

10/10

Exceptional

25 Nov 2019

Verified traveler

Wonderful stay, very authentic experience. Beds were comfortable, rooms beautiful, and the food incredible. Would highly recommend.

Leisure Partner

10/10

Exceptional

23 Nov 2019

Emily

We spent an absolutely wonderful night at Fukuzumiro and can’t recommend it highly enough. The staff was incredibly kind and friendly and the onsens - both shared and private - were relaxing and lovely. We also enjoyed the meals served there. Our only regret was not planning to stay longer!

Leisure Partner

10/10

Exceptional

20 Nov 2019

Verified traveler

Lovely traditional historic ryokan. If you like onsens and kaiseiki meals stay here!

Leisure Family

10/10

Exceptional

03 Nov 2019

Alexander

Amazing hotel and experience

This Japanese style hotel was amazing , the area is beautiful and the service was outstanding. If you are looking for a traditional stay in Japan definitely stay here. The hospitality is great and the food is good if you want authentic Japanese cuisine. The hotel is an older property but that is the point, so If you are looking for the real deal stay here.

Partner

8/10

Excellent

30 Oct 2019

Verified traveler

Beautiful wood everywhere and the house is a maze of hallways and stairways.

Leisure Family

10/10

Exceptional

15 Oct 2019

Verified traveler

Lovely property. The staff and service were excellent as was the meal we had there

Leisure Partner

10/10

Exceptional

09 Oct 2019

Becky

Definitely stay here!

This Hotel was the highlight of my trip to Hakone - the Onsen inside is amazing and the service was great! Really loved experiencing a Ryokan.

Friends_and_family Friends

10/10

Exceptional

03 Oct 2019

Verified traveler

Great traditional guest house

Friends_and_family Friends

8/10

Excellent

02 Oct 2019

Verified traveler

This property was a great Japanese experience. The food was great and the surroundings were uniquely Japan.

Leisure Friends

10/10

Exceptional

01 Oct 2019

Heidi

We were totally amazed by our stay in this 129 years old Ryokan. Everything was what I have expected (have waited for this trip for almost a year) and wow moment when the dinner was served. Especially amazing hospitality. Thank you everyone! This was our first Ryokan experience and definitely would be a highlight of the Japan trip. Now all I can wonder is when I can come back.

Leisure Partner

10/10

Exceptional

14 Jun 2019

Verified traveler

It locates next to a bus stop and it is easy to access. The staff members were very polite and with great services. Recommend!

Leisure Friends

10/10

Exceptional

08 Jun 2019

Rebecca

Great experience at beautiful ryoken. traditional and lovely. the three in-house baths were stunning. both our dinner and breakfast were top notch, chef-prepared meals. our room server, Amy, was charming and delightful. Highly recommend.

Partner

4/10

Poor

31 May 2019

Verified traveler

Unimpressed

We stayed in another ryokan on our trip and loved it, but the price here was significantly higher and yet the quality of the food and facility was much lower. I was expecting a more polished and refined experience and simply didn’t get it. I like the concept (traditional, meals included, on-sight onsen) and don’t mind sleeping on the floor or shared bathrooms, but not at this price point.

Family

8/10

Excellent

17 May 2019

Chio

Hotel is about 2-3 bus stops away from Hakone-Yumoto station. You can try walking from the station (I didn't do so as I was carrying my heavy luggage). When I passed by the road on the bus, I noticed the path was rather flat, it should be quite easy to walk on.

The staff are very welcoming. There will be one designated staff attending to you during your stay, mine was an old lady. Although she can't speak English, we are able to communicate using body language. She showed me the places around the hotel when I check in.

The room is cosy, with an area to sit and relax like the balcony. There is a small tv and a safe in the room. My dinner and breakfast were in the room too. The variety of dishes were huge and quite yummy, I couldn't finish them.

The toilet on the 2nd floor is shared among males and females. There are two shared bathrooms with onsen, which will switch genders during certain timing of the day. There is one private bathroom, you do not have to make reservation but if you want to use, choose a non peak timing so you don't need to wait. I went to the shared bathroom on the right of the stairs, the condition was not the best, but the onsen made ip for it. I went a little before 6pm and I was the only on using it. The make up room is right outside the bathrooms.

If you are not picky about not having attached toilet and bathroom, this is the hotel for you. The hospitality of the staff and the onsen made up for the old condition. Overall a great stay!

Leisure Self

10/10

Exceptional

15 May 2019

Verified traveler

Very old fashion hotel, great view and atmosphere
Extremely friendly and helpful staff.

Leisure Self

10/10

Exceptional

15 May 2019

Ben

Excellent staff. Great onsens. Amazing experience.

Leisure Partner

10/10

Exceptional

04 May 2019

Verified traveler

The staff was very friendly and accommodating. We had breakfast and dinner in our room. What a great dining experience!

Leisure

10/10

Exceptional

12 Apr 2019

Jon

Outstanding

Truly outstanding. A wonderful stay. There are some negative reviews around but I think mostly Americans who are confused by the traditional element of this. We stayed as a family in Take 5 and had a wonderful time, immaculately looked after.

Family

10/10

Exceptional

11 Apr 2019

Verified traveler

Very authentic experience at a ryoken. The location is great as well - close to the hakone station.

Leisure Partner

10/10

Exceptional

05 Apr 2019

Verified traveler

the woman who took care of us in our room was wonderful!!!!

Leisure Family

10/10

Exceptional

27 Mar 2019

Jacob

Very traditional building and the sweetest old lady helped me out with everything, I understood very little as she does not speak very much english but she radiates such positive energy it doesn\"t need language ro be understood.
Food was excellent and very interesting, ate things I had no idea what they were but it didn't matter as it all tasted delicious. It may be a bit different to what you may be expecting however, be ready to try new things.
Onsen is very clean and relaxing.

Leisure Self

8/10

Excellent

21 Feb 2019

Michael

Japanese inn experience for one

A great affordable way to stay in a ryokan at reasonable cost. Great place to explore Hakone. Very good meal.
They take one person which is rare. Warning: shared bathrooms. The baths are open all night.

6/10

Pleasant

31 Dec 2018

Lii Chong

Good but inaccurate info

Everything is perfect EXCEPT
Based on booking information there is no dinner provided. Hence we have our dinner before making our way to Fuku. Then yo our surprise dinner is provided and paid for. What a joke!!!

Friends

10/10

Exceptional

23 Dec 2018

Julia

An authentic Japanese ryokan night to remember

Fukuzumiro ryokan is an amazing place to experience the hospitality of the Japanese culture. We had an awesome night. Service is great and rooms are beautifully decorated. The food was also amazing. It was easy to get to. We caught the train and walked along the beautiful river. Sakura 2 was amazing with our own private onsen. Sakura 5 was also nice. When we left, they walked us out and waved until we could not see them anymore. A great memorable stay.

Family

8/10

Excellent

17 Dec 2018

Verified traveler

Incredible old wooden ryokan - a must for fans of traditional Japanese architecture. Also the onsens are great - public and private. Traditional kaiseki meal served in room. Great for the traditional ryokan experience but as in general with ryokans, don't go expecting a luxury hotel type experience

10/10

Exceptional

16 Dec 2018

Verified traveler

Staying at a Japanese inn was such a unique experience that I HIGHLY recommend to anyone visiting Japan. This inn was old but beautiful, with fantastic food, relaxing onsens, and great staff. There was definitely a bit of a language barrier but that was a lot of the fun! I also highly recommend checking out the karaoke.

10/10

Exceptional

09 Dec 2018

Verified traveler

great Ryokan, I would highly recommend it, we had such a nice time

Leisure Family

8/10

Excellent

26 Nov 2018

Verified traveler

Great place to stay at Hakone if you want to experience traditional Japanese culture. We have four people and we all satisfied the service, meal and hot spring provided here.

8/10

Excellent

21 Nov 2018

Alton

Great location, food, and service!

Given that this is a hundred year old structure, there wasn’t too high of an expectation for technologies or in-room amenities. I was rather expecting a traditional and authentic Japanese ryokan experience.

Fukuzumiro met my expectation in various aspects, the rooms and the building were definitely traditional, the service was great, the food was amazing.

The only thing that I was not exceptionally happy with was the onsen facilities. The “private” family onsen was quite small, which made me wonder how clean the water is. Families take turns to use the facility, but the tub was so small and when it was busy, it was pretty much used back to back. The water was not “refilled” continuously, so you’re basically sharing the same small tub of water with everyone else.

The bigger, shared onsen facilities were better yet it’s rather old. Old as in it needs renovation due to water dripping from the ceiling, floor tiles stained with years old soap residues.

Overall the value is there, the location is great. I would stay again but probably not with a family group.

Family

10/10

Exceptional

20 Nov 2018

Verified traveler

We stayed for 1 night as a couple in one of the smaller rooms and found it a wonderful experience. This is a very traditional old Japanese working onsen, and as long as your expectations and aims for your stay are for that experience, then you will not be disappointed. The baths are wonderful, as is the food, which is served in the room. The staff are understanding and although they do not speak a lot of English, we could always communicate fine.

Partner

10/10

Exceptional

19 Nov 2018

This is a dream hotel. We had the most amazing stay here! We opted for the traditional Japanese dinner and breakfast and had the most incredible experience! Our bedroom window opened up to a picturesque setting of the river and the fall leaves. It was magical. The staff were wonderful and blew us away with incredible service, friendliness, and kindness. Must stay hotel! I'd come here again and again.

10/10

Exceptional

18 Nov 2018

Verified traveler

Historic ryokan so do not expect things to look sleek and clean BUT it has its own charm that's hard to find in other ryokans. Upon arrival, the staff helped me move my baggage into my room and they gave me a rundown of their facilities. Dinner and breakfast was spectacular.

There are two main onsens that switch between male and females during the day and night as well as a private bath and spa. I preferred the private as well as the rock onsen because it was more spacious and had more shower heads. The other onsen was split in two and only had a shower head each and a facet w/ buckets.

8/10

Excellent

12 Nov 2018

Verified traveler

Food and service were amazing
Building was old and not that well maintained
Certain areas were dirty but generally most places were clean.

Partner

10/10

Exceptional

05 Nov 2018

Verified traveler

Nice experience and stay in Hakone

Great experience in this traditional hotel. the staff is very kind and helpful, always available to answer our questions and request. The \"onsen\" is great, although not recommanded for people who want a private bathroom. This is not a classic hotel. The food was delicious. We have enjoyed our stay here. It was perfect for a break after the bustle of Tokyo and before our short trip to Ashi lake.

Partner

6/10

Pleasant

01 Nov 2018

Ray

Could have been a great experience but some run down aspects of the place spoiled it for us.

10/10

Exceptional

24 Oct 2018

John

Riverside ryokan

Amazing traditional inn right against the river and a short walk from the nearby bus station. Breakfast was included.

10/10

Exceptional

19 Oct 2018

joel

Loved the Ryoken experience

Wonderful Ryoken. Fascinating heritage architecture in immaculate condition, great location. The staff who looked after couldn’t speak much English but that didn’t matter. We still managed to communicate well and had some really fun interaction and jokes. Extremely helpful. The dinner and breakfast were superb. I couldn’t recommend FUKUZUMIRO highly enough.

10/10

Exceptional

16 Oct 2018

Wing Eugene

Very convenient location with quick access to local train stations and buses. Impeccable service with an attentive and friendly member of staff looking after you from check in to check out! Food was very tasty! The building itself is well maintained despite it’s age. If you are looking for a traditional experience instead of a brand new modern onsen, this is the place for you.

Partner

10/10

Exceptional

17 Sep 2018

Verified traveler

If you want a real, traditional Ryokan experience then fukuzumiro is for you. It is a really old Ryokan so of course some things can be updated but I think it keeps the authenticity of the place. The staff is super friendly, the definition of Japanese service and hospitality.
Also, despite me being vegetarian they can accommodate for allegeries and dietary restrictions (even seafood, diary, and meat). My friend, who was not vegetarian, was also able to enjoy a delicious kaiseki meal as well.

10/10

Exceptional

14 Aug 2018

Teresa

Welcome break during a tour of Japan

We stayed in a quad room and all slept on futons. We breakfasted and dined in the room which overlooked the river. At night, after visiting the onsen, we drifted off to sleep, well fed on the amazing food, with the sound of the river.
Hakone was a really interesting place to visit. I'd recommend you get a pass which enables you to use the cable cars as well as trains and buses.
We sandwiched this stay in between Tokyo and Kyoto and it was well timed.
Staff wonderful and spoke good English.

8/10

Excellent

09 Aug 2018

Adam

Great experience of traditional Japanese culture

Don't be put of by the bad reviews! Staying here was a great experience and one that I'd recommend anyone to experience, you just have to come here with an open mind.
It's a traditional ryokan in a beautiful setting next to a river. As it's traditional some might think it's quite basic but that's part of the experience! Our hosts were very nice and worked very hard to make sure we had a nice stay. They were able to speak a little bit of English.
The food was lovely, a highlight of our whole trip to Japan. You get 6 courses in the evening and for breakfast you are abel to choose either a Japanese style breakfast or western style. s we stayed 2 night we had Japanese one morning and western style the next
The only slight negative was that because it was next to a flowing river, it was very loud at night and I didn't have good night sleep because of that. But overall it was a great stay and experience of traditional Japanese culture

Friends

6/10

Pleasant

28 Jul 2018

Verified traveler

Not clean enough

Family

10/10

Exceptional

12 Jul 2018

lindsey

A great Japanese experience

The first tine we have stayed in a ryokan and we loved it. This place is old and a bit rundown but charming and the staff are so kind.

4/10

Poor

11 Jul 2018

Kathie

Based on the price and the hotel quality, i would not recommend this hotel. The Dinner and breakfast’s quality is quite poor, i tried other Japanese hotel, which are much better. Also, the service is just okay. There are several other Japanese style hotel nearby, with much better price, i would definitely consider other hotels next time, don’t get fooled by the ads this hotel put on internet.

10/10

Exceptional

26 Jun 2018

Verified traveler

Great hot spring hotel experience

Great hot spring hotel experience. Good location and friendly staff (even they speak limited English)
Century old building with great charms.
Our room with amazing river/creek view.
One challenge is no private bathroom so feel like a “glamping” but overall experience was amazing!

10/10

Exceptional

17 Jun 2018

Verified traveler

Incredible service, excellent food, logged the onsen.

6/10

Pleasant

13 Jun 2018

Clarice

A cockroach was found in my room while I was about to sleep. I had to wake u my husband and killed it for me. When we informed the front desk there was a cockroach in my room, a staff came up to our room to picked up the dead body and said sorry. But he didn't offer to change room for us. I couldn't really sleep that nite, worrying that there is a cockroach family living in my room and might crawl on my futon.

Partner

6/10

Pleasant

11 Jun 2018

Verified traveler

This is a 130 year old traditional ryokan located about 10 minutes walk or 2 bus stops from the Hakone station. It has not been renovated at all and is very traditonal style. It was by far the most expensive lodging of our trip coming to around $1,200 for two nights for three people. The property is located next to a beautiful river and that is lovely and nice. The rooms are large. The private onsen is very nice. The bathrooms are shared. The one shared onsen I tried could use some work. Really the whole place could use a little TLC. The Kaiseki meal was very average and I had better in Kyoto. If I had to redo I would probably just stay here one night or not at all.

10/10

Exceptional

08 Jun 2018

Danny

Fantastic experience

A great traditional inn - a completely different experience to anywhere else weve stayed! We only stopped for one night but its a beautiful spot. Staff were fab and couldn't have looked after us better. Dinner was served in our room and seemed to have an endless number of courses (we went for a western breakfast though). It has a traditional onsen with a private room which was great to try too. We got the train up to the lake which was easy to do, and its a short walk from hakone-yumoto station (can get direct from tokyo). Brilliant experience and can't speak highly enough.

Partner

10/10

Exceptional

14 May 2018

Verified traveler

Staff is very helpful and friendly. Very Clean and Nice Rooms and Baths (Onsen). Though some minor renovations needed. Small cracks and tears hear and there. No bathrooms or toilets inside rooms because of old architecture design. Need to go outside the hall to use toilet or brush teeth.

6/10

Pleasant

08 May 2018

The staff was absolutely lovely and our host extremely attentive and sweet. Said that unfortunately I can not give an high rate to this ryokan. I found it very expensive for what it was if compared with other experiences and ryokan I have been to. First of all I was not a big fan of Hakone itself (or at least the area we were into), it just felt like a series of hundred of resorts and hotel attached to each other facing an highway. There was no charme. Even this ryokan though it is on a river it also faces the road, so the view is not particularly charming. The bath itself are quite small and it didn't feel super clean to me, the private room is not that charming neither. Obviously I appreciated the traditional touch of the all experience, the architecture of the ryokan itself , the futon experience etc and I think that for someone who does this for the first time it can be interesting and charming (reason why probably this place has so many good reviews), but I was coming from an amazing more modern ryokan just slightly more expensive, where everything was at such at an high standard that this one just felt average. I would have be happy and gave a good review if the price was lower but considering the cost I feel a bit disappointed. Also the dinner was so so. We had three other traditional dinners on top of this during our trip and all were way better. Again, all my 5 stars go to the staff absolutely on top of everything but I wouldn't go back sadly.