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Kinnotake Tonosawa - Adult Only

Kanagawa · Japan

191 TonosawaView location

9.6/10Excellent229 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.6/109.6
Location6.0/106.0
Neighborhood8.8/108.8
Amenities9.6/109.6
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  • Adults Only

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Kinnotake Tonosawa - Adult Only

Enjoy stunning views from the terrace at Kinnotake Tonosawa - Adult Only, a tranquil ryokan located in the Tounosawa area of Hakone. Start your day with a delicious local cuisine breakfast (available for a fee), and savor a satisfying meal at the main dining restaurant.

Unwind with a drink at the bar/lounge after a day exploring the area's attractions, such as Hakone Kowakien Yunessun and the Hakone Open Air Museum, both within a 10-minute drive.

The 23 guestrooms offer modern conveniences, including minibars, espresso makers, complimentary Wi-Fi, and private bathrooms with separate bathtubs and showers featuring spring water baths. Additional amenities include a 24-hour front desk, safe deposit box, elevator, and free self-parking.

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With a stay at Kinnotake Tonosawa - Adult Only in Hakone (Tounosawa), you'll be a 1-minute drive from Hakone Hot Springs and 6 minutes from Tenzan Onsen. This ryokan is 9 mi (14.4 km) from Lake Ashi and 4.3 mi (7 km) from Hakone Kowakien Yunessun.

Make yourself at home in one of the 23 guestrooms featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature spring water baths and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Children not allowed Minimum guest age is 12 Caters to adults only Unicode Support false LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 3:00 PM to 10:00 PM.
    • Children 11 years old and younger are not permitted at this adults-only property.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this hotel in advance. Please
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for local cuisine breakfast: approximately JPY 4400 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Hakone Hot Springs 0.1 km / 0.1 mi
Hakone Toy Museum 1.9 km / 1.2 mi
Tamadare Falls 2.4 km / 1.5 mi
Tenzan Onsen 3.4 km / 2.1 mi
Kanagawa Prefectural Museum of Natural History 4.2 km / 2.6 mi
Fuji-Hakone-Izu National Park 4.8 km / 3 mi
Miyagino Hayakawa Breakwater Cherry Blossoms 6.2 km / 3.9 mi
Chisuji Falls 6.7 km / 4.2 mi
Hakone Open Air Museum 6.9 km / 4.3 mi
Hakone Kowakien Yunessun 7 km / 4.3 mi
Hakone Gora Park 7.1 km / 4.4 mi
Okada Museum of Art 7.1 km / 4.4 mi
Odawara Fishing Port 7.2 km / 4.5 mi
Odawara Hayakawa Gyoson 7.3 km / 4.5 mi
Hakone Museum of Art 7.3 km / 4.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 23
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Terrace
  • Bar
  • Restaurant
Show 4 more facilities & services
  • Breakfast
  • Only Adults
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • Presidential • 1 Bedroom • 188 m²SUI.6S
    SUITE PresidentialPhoto unavailable26 photos

    Kinnotake Tonosawa - Adult Only

    SUITE Presidential

    Room photos

    26 photos

    Room overview

    Non-smoking room
    Room size
    188 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PRESTIGESUITE • PRESTIGESUI.PT

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    SUITE PRESTIGE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PRESTIGE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE NON SMOKINGRoom • DELUXE NON SMOKINGROO.DX-NM

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    Room DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO BEDSTWIN • TWO BEDSTWN.2B

    Photos are not available for this room type.

    Kinnotake Tonosawa - Adult Only

    TWIN TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Kinnotake Tonosawa - Adult Only

9.6
Excellent
229 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.6 /10
Location
6.0 /10
Neighborhood
8.8 /10
Amenities
9.6 /10
75 reviews shown
10/10
Exceptional
25 May 2026
Tyler
This is my first stay at a Ryokan, and this is a very strong start. Firstly the staff were outstanding, best hospitality staff ever. They had a lot of English speaking staff too so it was quite easy to navigate exceptions and various issues.

Well worth the price. Expect to lounge around the Inn and just relax. We stayed two nights and got to try both dinner options. They were both fantastic.

This Inn is expensive, but well worth it.
Partner
10/10
Exceptional
19 Apr 2026
Roberto
Excellent experience, we loved everything
Partner
8/10
Excellent
11 Apr 2026
Paulo
The rooms and common area need upgrade they are looking a little old/outdated. Staff is the best part 100% nice and dedicated. I feel the best overall rating would be a 8/10.
10/10
Exceptional
07 Apr 2026
Matthew
Wonderful staff, amazing food.
10/10
Exceptional
03 Apr 2026
Alejandro
Beautiful hotel in Hakone. Staff was great. The property is amazing
10/10
Exceptional
02 Apr 2026
Janell
Absolutely loved our stay here!
10/10
Exceptional
22 Feb 2026
Sangameshwar P
room spotless. staff courteous.
Partner
10/10
Exceptional
07 Feb 2026
Olivia
Fabulous experience for our honeymoon, fabulous staff and relaxing experience
10/10
Exceptional
13 Dec 2025
Ian
Great first experience of Hanoke. Rooms were big, though our room was near the road which made it hard to sleep at night
Leisure
10/10
Exceptional
28 Nov 2025
Leticia
Great and lovely stay.
Leisure Partner
10/10
Exceptional
02 Nov 2025
Daniel
Beautiful getaway
Friends_and_family Friends
10/10
Exceptional
21 Oct 2025
Marcela
The service was excellent
The spaces are amazing
The onsen is unreal!
Leisure Partner
10/10
Exceptional
20 Oct 2025
Celia
10/10, will be back!
Leisure Partner
10/10
Exceptional
02 Oct 2025
Natalie
Beautiful hotel, room with private onsen. Easy access to Halone Yumoto and other sights
Leisure Partner
10/10
Exceptional
24 Sep 2025
Arthur
This place is amazing. It’s beautiful relaxing and the staff couldn’t be more lovely
10/10
Exceptional
22 Sep 2025
Pedro

Fantastic in everything, we want to go back!

Where can we start? The food was simply out of this world, both dinner and breakfast. They catered to a vegetarian and were very attentive. The room was amazing, spacious, with all kinds of amenities included, free drinks, tea and coffee, a Bluetooth speaker and of course a private osen on the balcony facing a bamboo forest. Everything was top-notch. We booked the pool/sauna downstairs, and that was fantastic, as well as the gym. We also enjoyed drinks at the bar, including the Japanese whiskey. But the service is what makes this hotel so singular, and their incredible attention to detail; During check-in, you enjoy a welcoming drink, and ladies can choose their yukata style. The staff is so attentive and welcoming that you feel special every time. The location is great and beautiful too, with a bridge connecting the hotel to the main road, which gives a nice touch of exclusivity. There is a bus stop right in front of the bridge, and they offered us a shuttle to go back to the train station after checking out. We highly recommend this hotel.
Friends_and_family Family
10/10
Exceptional
19 Sep 2025
Pamela
Beautiful property with lovely staff and great dinner service. Probably the best meal we had while in Tokyo and the most relaxing time as well.
Leisure Partner
10/10
Exceptional
09 Sep 2025
Gregory
Stunning hotel, incredible service, very quiet and peaceful, fantastic food. Highly recommend
Leisure Partner
10/10
Exceptional
15 May 2025
yancheng
good
10/10
Exceptional
23 Mar 2025
David
We loved the in room onset. It was very relaxing and calm. We were able to get a lot of rest during our 2 day stay there. Thanks.
Leisure Partner
10/10
Exceptional
29 Dec 2024
Michelle
Beautiful decor and food was amazing.
Leisure Partner
10/10
Exceptional
29 Nov 2024
Connie
I saw some videos on YouTube regarding this onsen hotel and decided to try it. It is expensive, around US$ 450 per person per night. It includes dinner, breakfast and a private onsen inside the room. I had two friends sharing the room with me; the room is spacious and the hot onsen tub is outside on the balcony. The hotel does not have public onsen as every room has its own. The moment we walked into the lobby, the staff greeted us with big smile and courtesy and offered us the welcome drink and snack. We were given some yukata to select and the staff showed us to the room. The kaiseki dinner were so delicious and fancy. We got to choose western or Japanese style breakfast and also delicious. The services from all staff were first class and made you feel every dollar was well spent.

The hotel is about 10-15 minutes by bus from the Hakone train station. The bus stop is next to the bridge and once you cross that bridge, the hotel is in front of you. It is very quiet and secluded from the busy train station. I highly recommend this hotel.
Leisure Family
10/10
Exceptional
09 Nov 2024
deWayne
Liked the private onsen
Leisure Partner
10/10
Exceptional
02 Nov 2024
Emil
Great personal onsen experience with privacy
10/10
Exceptional
24 Oct 2024
Jillian
Amazing hotel / ryokan. Very friendly staff with great amenities and dining experiences.
Leisure Partner
10/10
Exceptional
18 Oct 2024
Michael
Wonderful staff, facilities, and dining in a serene environment.
Leisure Partner
10/10
Exceptional
16 Sep 2024
Angela
Great resort. Loved the amenities, staff were very nice and professional. Food was very good and the teppaniyaki with Kobe beef was amazing. A great place to relax and be pampered. Thanks to all the staff they made our journey memorable!
Leisure Family
10/10
Exceptional
29 Jul 2024
Ginger
This is our third annual time here, paused by covid. Generally easy to get there from train station via public bus. Massage is awesome, meals are delicious, amenities generous, best part is in-room private onsen w view of bamboo, other trees. Pricey but we splurge staying here
Leisure Partner
10/10
Exceptional
27 Jul 2024
Olav
Perfect night out
Leisure Partner
10/10
Exceptional
26 Jun 2024
jiyu
It is worth the money!
10/10
Exceptional
27 May 2024
Shaun
Best staff
10/10
Exceptional
07 Apr 2024
Stephanie
This was the best experience I have had with a hotel. Staff and service are unmatched, as well as their attention to detail and thoughtfulness. Room was clean and spacious and the private onsen was an amazing experience.
Leisure Partner
10/10
Exceptional
03 Apr 2024
Ross
We had an amazing time at Kinnotake Tonosawa - the experience from beginning to end was excellent. The staff were extremely friendly and accommodating throughout the stay, and went above and beyond to make sure we got back to Odawara station for our Shinkansen reservation. The accommodations were top notch and the private room onsen was perfect. The multi-course dinner and breakfast services were amazing dining experiences and the chefs accommodated our food preferences. Highly recommend this property!
Leisure Partner
8/10
Excellent
01 Apr 2024
Brad
The property has some great points to it, top-notch facility, beautiful aesthetics, Bazar, delightful and very clean. The staff works incredibly hard, but also is challenged a bit, no bartender during the evening, hard to get dinner times, just some simple things that I think with proper leadership and management could be fixed. Clearly, the weekday staff seem to be more talented than the weekend staff, but they all tried very hard. I would recommend the hotel, but we also went during cherry blossom season, and the price did not match the value.
Leisure Family
10/10
Exceptional
01 Apr 2024
Amy
My partner and I had an unbelievable time at this hotel and it exceeded our expectations. The staff were friendly, attentive and kind. We truly enjoyed our time and plan to return soon! Shout out to Sei for taking excellent care of us!
Leisure Partner
10/10
Exceptional
29 Mar 2024
Monica
Amazing and attentive service!!
Leisure Partner
8/10
Excellent
29 Mar 2024
Raphael
overall enjoyable stay, the food is a highlight. There were a few hiccups with service along the way. If reliant on public transport to get there it can be a bit complicated. Only downside is the hotel is right next to a road and railway line so there is notable traffic noise (no different to any of the other hotels in the area). The spa services were 10/10.
10/10
Exceptional
27 Mar 2024
Tony
Everything was fantastic, but recommend getting there by taxi and pre-book taxi.
10/10
Exceptional
08 Mar 2024
Cherish
Absolute tranquility, wonderful food, incredibly hospitable staff. And the onsen!!! Loved it. Worth every cent.
Leisure Self
10/10
Exceptional
21 Feb 2024
Faith
My stay at this hotel was an absolute delight from start to finish. The hospitality was top-notch, with the staff going above and beyond to ensure I felt welcomed and valued throughout my visit. The ryokan experience wasn't traditional but was still relaxing and worth it. My favorite part during this stay was their cuisine. Their breakfast and kaiseki meals were a culinary masterpiece!
Leisure Partner
10/10
Exceptional
21 Nov 2023
Sangmin
Great getaway
Leisure Family
8/10
Excellent
04 Nov 2023
eddy
Good
10/10
Exceptional
28 Oct 2023
James
Amazing stay here. Convenient to the tourist attractions, food was amazing as was the service.
Leisure Partner
10/10
Exceptional
26 Aug 2023
Andrea

Best onsen

Best private onsen experience!
Partner
10/10
Exceptional
27 May 2023
Tri Brian
The staff was attentive and provided great English service. Dinner and breakfast were amazing and the experience was enjoyable all around.
Leisure Friends
10/10
Exceptional
12 Apr 2023
Samuel
Very nice location and great service and amenities
Leisure Partner
10/10
Exceptional
12 Apr 2023
Carmen
Easy to get to once you find the right bus from the train station (Odawara or Hakone-Yumoto). Staff will greet you just after you cross the bridge and start the check in process. We went during cherry blossom season so there was a seasonal welcome drink we tried.

The room we had was amazing, the lady that checked us in kindly gave a tour of the room and made sure we had everything we needed before letting us settle in. Everything was clean, the in-room onsen was great. You cannot see any other guests around you but if you have a particularly noisy neighbour you may hear them. I can imagine in the summer the view from the in-room onsen will be even better with some of the hydrangeas blooming. They also provide yukatas for you to wear along with instructions on how to put them on properly.

Both breakfast and dinner were delicious. Their menu changes slightly daily so if you do stay multiple nights you don't have to eat the exact same thing. When food is brought to you they will give a quick explanation of the dish. We were lucky to be seated by the window for all our meals, so got to enjoy food while looking out at the gorgeous greenery.
Leisure Partner
10/10
Exceptional
05 Apr 2023
David
We loved the beautiful setting and excellent service. It was nice to have our own soaking tub on our balcony. The staff helped with our transportation plans too.
Leisure Family
10/10
Exceptional
06 Feb 2023
Huan Kind
Absolutely fantastic experience, the service was top-class coupled with amazing views and onsen. Had a wonderful time and will definitely go back again.
Leisure Partner
10/10
Exceptional
18 Jan 2023
Vicky
Superb service and quality
Leisure Family
8/10
Excellent
06 Jan 2023
Amanda

It's ok

The service in this hotel was good. They serve you a drink and snack at check in. Lady can choose their own yukata.

The room looks very modern and wooden. However, I booked the Take (bamboo) room and expected to see bamboo from my room but half of the view was normal leafless tree, the other half was bamboo so I was a bit disappointed.
All drinks in the hotel fridge are free.

The hotel is very near a busy road so you can hear a lot of cars driving through, it's especially noisy when it rains too so wasn't a total relaxed onsen stay.

They have a small menu of drinks you can order near the reception and it's free. You can either drink it there or bring it up to your room.
You can't take those drinks into the dining area though.

The food was good but not the best, we got to try cod milt and fugu tempura though which we would never order if we are at a restaurant.

A nice touch they have in the evening by the reception balcony, they have sparklers for hotel guests to light which was very cute.
Partner
10/10
Exceptional
15 Dec 2022
Alexander
We had two Shizuku rooms, one for my wife and me and the other for our two adult sons. The place was beautiful, and its service was perfect. I will go back again.
Leisure Family
10/10
Exceptional
25 Nov 2022
Poon Yan Yin
Awesome breakfast - better than the breakfast during my recent stay at Hoshinoya Karuizawa.

Nice amenities.

Love the private onsen - at the right temperature
Leisure Partner
10/10
Exceptional
17 Dec 2019
Rich
Room has great privacy and very cozy bed. Staff are super helpful and friendly. Food was great. The overall experience was definitely top notch!
6/10
Pleasant
30 Nov 2019
Verified traveler

above average, but definitely not the top level

Hotel itself is great, and location is good also. But quite close to the road, so not very quite in the night. Hotel hire a lot of Chinese staff, think maybe have a lot of Chinese customers. But obviously these Chinese staffs didn’t have well trained. You can tell the detail of the service is not the same standard if you have been to a lot of same style onsen hotel in Japan. The food is above average, but not the TOP level.
Friends_and_family Family
10/10
Exceptional
22 Dec 2018
samuel

Paradise

Absolutely amazing trip. The private Ibsen was so great. All the staff were very helpful. The food was exquisite. We were well spoilt and looked after. What a beautiful secluded and peace filled setting too.
Partner
10/10
Exceptional
18 Dec 2018
Verified traveler
Room amenity, clean and you can relax. The outside Private bath was amazing!
10/10
Exceptional
07 Nov 2018
Robert
.Really enjoyed our private onsen The room was great and the dinner was fantastic.
10/10
Exceptional
14 Sep 2018
brendan

Great. Relaxing

The hotel and staff were amazing. The rooms are traditionally styled with modern touches and each room is equipped with a private onsen. The hotel also offers a traditional Japanese dinner, which was excellent.
Partner
10/10
Exceptional
07 Jul 2018
Momo
Fabulous modern onsen hotel.
10/10
Exceptional
11 Jun 2018
Nick

Lovely Ryoken with excellent service

A relaxing getaway. Service was excellent and the food amazing!
8/10
Excellent
05 May 2018
Verified traveler

Hakone hotel in late April

Kinnotake Tonosawa is right across from the Dayama bus stop. We took the bus from Hakone Yumoto station directly to the hotel. The hotel itself is beautiful. It has a Japanese modern style with bamboo in neutral tones. We stayed in a room with a private onsen that overlooked a bamboo garden. It was stunning. The beds were comfortable and the shower was beautiful. Included in our stay was a traditional japanese dinner and breakfast. We opted for Western style breakfast, though Japanese breakfast was also an option. Overall, it was a very memorable stay and the staff went above and beyond to accommodate our needs. I would definitely recommend this property to others considering Hakone. The value, however, in peak season is limited and in these cases I would recommend only one night.
Partner
10/10
Exceptional
18 Mar 2018
Yigal

Go there!

This is a very good hotel. Everything was of the best quality: the service, the room, the food. Plus, the option of being able to soak in your room’s private hot water spring bath, after a day of doing the Hakone round way was magnificent.
We would like to recommend this hotel for straying while in Hakone area.
There is no problem arriving the hotel from Hakone-Yumoto, both shuttle bus and regular buses stops near the hotel.
Family
10/10
Exceptional
09 Sep 2017
Verified traveler

A fantastic, relaxing stay

This was way above and beyond anything I've experienced at a hotel before. The room was enormous (the bed was the size of the previous hotel room I stayed in), and the private onsen on the balcony was fantastic. Initially I thought that since it overlooked a road it might be noisy (line of sight is blocked by bamboo and trees), but soon all I could hear were the cicadas and the wind.

We dressed for dinner in the yukata provided, and were treated to several courses of wonderful food. It's a set menu for each person, and they were able to cater for dietary requirements and preferences to a certain degree.
Partner
10/10
Exceptional
22 Mar 2017
Max
The best experience I could ask for! I am so happy that I chose to stay here.
10/10
Exceptional
20 Dec 2016
Sheng Yi

Luxurious and memorable stay

The hotel itself was well maintained and the private open-air onsen (hot spring) in the room cannot be beat. The staff were helpful and courteous, and the dinner and breakfast menu was delightfully delicious. Overall it was a very memorable stay, unfortunately it was raining during our stay so we didn't leave the hotel to explore the surrounding area. The hotel has everything you need for a comfortable and relaxing getaway albeit a bit on the pricey side. I would recommend this hotel for a special occasion such as birthday or anniversaries. One thing to note, we thought we had booked the 1 night 2 meals (dinner and next day breakfast) option but it turned out we booked only for 1 meal. The options on hotels.com look similar so be careful to choose the right one. We had to pay extra (higher cost) for the dinner meal when we chose to add it to our stay when we got to the hotel.
Family
8/10
Excellent
29 Oct 2016
OK OK

OK OK

The private onsen in the room was very ideal to rekindle relationship in an environment only surrounded by bamboo trees and cold air!

Both dinner and breakfast were beyond our expectations. Simple but very delicious.
8/10
Excellent
25 Oct 2016
Verified traveler

Will come back but still improvement to make

Minus one star because of the dinning service on the second day. We understand the dinner of the first day is the best then second day they changed the menu and seating that we feel downgrading. The most important is the server of the second day served the dish before we finish the previous one, so we feel they were urging us - for traditional Japanese diner we know you should be served one dish after another instead of putting the next dish on the table before you finish what you are working on. What a rush?! Are we supposed to enjoy the dinner at the pace as we want? Note that we eat fast not slow at all- we were the first to finish the dinner on the first evening compared with others starting at the same time.
Partner
10/10
Exceptional
19 Sep 2016
Arthur

Private hot spring tub

Loved our stay here. It's exactly what we wanted. Private tubs. Clean. Quiet. Great food and service. Overall very happy here. Lots of amenities in room too.
Partner
10/10
Exceptional
11 Aug 2016
Aizaz

Beautiful hotel w/ great private onsen experience

The Room: Be careful about what room you book - they have several different kinds. The rooms on the 2nd floor have wooden onsens, those on the ground floors have granite ones. It's not clear when you book through hotels.com or bookings.com what exactly you're going to get or what your options are. You can go to their website (it's in Japanese, I had to use google translate) to get a better idea. Or better yet, just call them - they have someone who speaks English and will happily clarify your booking and get you the room you want.

We had the private granite Onsen - and it was beautiful. The private deck with the little pool and views of the forest are gorgeous and relaxing. That said, we went in August - it was hot and there were a lot of insects. We had to figure out the best time of day to use the onsen when insects were at a minimum (7am - 10am)

The room itself is well appointed - there is a _huge_ futon on a raised platform, a coffee machine, in-room music system, walk-out shower etc.


Service: the service was attentive, with one or two people who could speak English. The meals were _great_ but rather expensive. (the dinner was much better than the breakfast)


Location: it's a little far from all the rest of the resorts at Hakone. It wasn't hard to get to though, a bus runs from the nearest train station and stops right in front of the hotel - only a 15 minute ride or so.
Partner
8/10
Excellent
17 May 2016
Shaun

Solid onsen

Needs an uplift in the rooms I felt, great food and solid service but I booked a room which seemed to have a personal onsen bathtub but actually was just a normal bath and didnt even have a shower head..
Partner
10/10
Exceptional
16 Jan 2026
kwok tung
早餐是傳統日式早餐
餐廳對出係一片景致怡人的景色
Partner
10/10
Exceptional
23 Oct 2025
Alejandro
La habitación muy amplia
Leisure Partner
8/10
Excellent
05 Aug 2025
YUYA
基本的にはとても良かったのですが、
口コミなどで大きな期待を持ってしまった事も
ありますが、少し残念な点がありました。
1.補助的な内容に大しての詳しい説明がない
→花火についてなど
2.ホームページにフリードリンクの説明があるがその内容に沿っていないラインナップだった
→焼酎がないなど
3.バースデーサプライズでケーキを準備していただいたが、サプライズ相手がいる前で
会計表を提示されたので相手に金額が知られてしまった
→会計についてはみられないような配慮をいただけるとありがたかった
4.部屋にある籠がとても不潔だった
→部屋に備え付けの露天風呂を利用する際に必須となるので清潔にしていただけたかった
5.外国人の方が説明をする機会が多く、拙い事は十分承知していますが、要所で聞き取りづらいことが多々あった
色んな事を入力しましたが、良い事もとても多くございました。
1.妊婦にはクッションを必ず用意いただける
2.メニュー内容を変更していただける
3.部屋のアルコールはソフトに変更いただける
4.露天風呂がとても快適だった
→外でも虫がほぼ来なく、源泉掛け流しでもあり、広く足もしっかり伸ばして入れる
5.タオル類がとても豊富
→バスタオルが2枚ずつや足拭きも2枚あった
6.アメニティが竹で出来ている為使ってて安心
7.テレビがないので本当にゆっくり出来た
など書ききれない程沢山の素晴らしい点がある
とても良い旅館でした!
出産前に夫婦2人での最後の旅行にぴったりの
宿泊先となりました。ありがとうございました。
Leisure Family
10/10
Exceptional
29 Jun 2025
yoshitaka
客室、露天風呂共に良し。
料理が美味しく、量も丁度で味わえて食べれます。
Leisure Family

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Kinnotake Tonosawa - Adult Only
191 Tonosawa, Hakone, Japan

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Kinnotake Tonosawa - Adult Only

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