Manten No Hoshi

6/10

Pleasant

12 Dec 2025

Cathy

Staff waa courteous even if they could not find my reservation.

Partner

10/10

Exceptional

18 Aug 2025

Siu Hung

Access to private onsen, both indoor and outdoor, was great for the family.

Leisure Family

10/10

Exceptional

18 Jul 2024

Cong

A little hard to find something to eat around this area. Restaurant and stores around have short operation time.

Leisure Friends

10/10

Exceptional

11 Jun 2024

Edith

beautiful nature area

Leisure Friends

8/10

Excellent

09 Mar 2024

Carlee

Its a very quiet, beautiful spot close to stations to travel to hakone and the baths were lovely! Its nice to walk around the area. The man running the hotel spoke english pretty well, my non japanese speaking friend had no issues at all. The bedding is futons and it was more comfortable then the hotel we previously stayed at and was perfect for our single night stay

6/10

Pleasant

10 Nov 2023

Christine

It was accessible via train or bus to all sightseeing places.

Leisure Partner

6/10

Pleasant

11 Oct 2022

Hamed

The location was a bit off the main city and main shops. Either have to take a taxi, train or bus to go around from here. The customer service was not very welcoming or friendly. Also the room was not clean at all. The sink in the room had so many stains and spots on it, plus the sleeping mats provided in the room had many stains on them and they were not cleaned. For a japanese ryokan during covid time where people are taking very high measures this is absolutely unacceptable. We only stayed for a night and was not happy. The only good thing was the outdoor private hot springs which were off the property and had to walk a bit to get to them, but it was nice to have the whole hot spring to your self and plus it was 24 hours.

Partner

2/10

Poor

18 Nov 2019

Verified traveler

The hotel was much worse thane expected. There are only shared bathrooms with only one shower for the whole building, no hot water in bathrooms or rooms, and thin walls where you can hear all your neighbors. There's not much around the area either.

Friends_and_family Friends

4/10

Poor

19 Sep 2019

Verified traveler

We had high hopes for Manten. Unfortunately, these hopes were not warranted. The room we were put in was the only one on property without a sitting area (every room was open during the morning, so you can see what other accommodations looked like). We had to move furniture to put down our futons and then make the beds. Our tables were not moved back during the day, so we would come home to tea on the upturned table (on top of another, for space) next to our unmade futons. I believe there was service for dinner and breakfast, but was never able to confirm or order either, as we didn’t see anyone to ask until our final morning there. The cleaning staff we did run into were very friendly. The onsen on property and off were nice. For the price, however, I would not go back.

Partner

8/10

Excellent

14 Aug 2019

Verified traveler

The property has 2 indoor onsens and 2 outdoor onsens. The outdoor ones are accessed by walking down the street. The meals are at a set time and very Japanese. The food was very good. The rooms are like what life would have been like in Japan in the past. They do have aircon, fridges and a small TV. Don't be expecting hotel standards. It's more like a step up from camping. We liked it, but would not like to stay more than one night. There is no sign in English out side the property. Using Google translate for the sign out side it is called stairs to the stars?

Leisure Partner

8/10

Excellent

09 Jul 2019

Verified traveler

The facility smelled a bit musty and could stand updating. However, price and location were right, and it was a rare occasion to have meals served to us in our room, as at traditional ryokan. The supper was an exceptional value. Our room was vintage traditional Japanese.
Bathrooms were modern and clean although not attached to room. Although there were some miscommunications which caused a rocky check-in, staff provided excellent service during our stay. Futons were indeed thin, but we had enough to use two apiece.

Friends_and_family Family

6/10

Pleasant

07 Apr 2019

Riko

Great Service and Staff is friendly. Property is much older than it appears. Main lobby area and washing facilities smell like mold and are not ventilated. Got sick after visiting.

Leisure Family

10/10

Exceptional

31 Mar 2019

Verified traveler

Shared and private onsen available! It was great to experience a traditional Japanese inn. The room was cozy and the staff were very friendly.

Leisure Friends

2/10

Poor

29 Mar 2019

patricia b.

hakone

This place was too noisy and there were nowhere to eat or even have a coffee.

2/10

Poor

08 Mar 2019

Verified traveler

The room’s tea pot and cups still had tea in them from a previous guest. The ceiling of the onsen was covered in mould. As other reviews mention, the walls are paper thin. Generally had an unpleasant, restless stay.

Leisure Partner

2/10

Poor

08 Mar 2019

Verified traveler

This property is run down, mould covers the walls and ceilings of the

6/10

Pleasant

11 Feb 2019

Natalie

Wouldn't book here again

The rooms were quite nice, but the nature of the walls (thin paper) were such that the manners of our neighbours had a large impact on our experience. On our first night, a couple talked loudly well past midnight, followed by several minutes of *ahem* passion. Drunk people stumbled up the stairs - very loud when you're lying on a mat of the floor.

The staff weren't overly warm or helpful. Their English is limited.

According to one site, you can organise food from the kitchen if you order it before 7:00. We tried to organise dinner at 6:00, but were told "it's impossible".

The onsen was dirty. Very dirty. There is established mould on the ceiling, the walls and floating in the water. I am not a fussy "clean freak" by any means, but it was unpleasant to be in. These are also the only washing facilities available. And if the doors are locked you have no other options.

The location is a bit more remote. There is a bus stop and train station very close, so it is reasonably easy to get around, but if you want more restaurant choices, you might be better off staying in a larger area.

Overall, it was nice to experience something a little more removed and traditional, but I wouldn't recommend this Roman. I would do a bit more research and find one that is cleaner with better service.

Friends

10/10

Exceptional

02 Dec 2018

Verified traveler

Authentic Japanese inn. It's nestled in the small town of Ohiradai, away from tourists and crowds. Do your wo

6/10

Pleasant

22 Oct 2018

Verified traveler

Service and food is good. However the condition of the room need to be upkeep as the smell of the tatami and futon smell really bad. Thank u

Partner

4/10

Poor

08 Oct 2018

Verified traveler

Go somewhere else

We came for vacation. The room had water stains on the walls, the beds and pillows were paper thin. We know futons are generally thin but these beds were terrible. The food looked good but we only ate about half. My husband found a hair in his food which made us lose our appetites. The staff were very friendly but we just did not like the room. We were so glad we had our own ac unit because the entire place was balmy and hot.

Partner

8/10

Excellent

08 Sep 2018

Verified traveler

Location is so-so but Great traditional breakfast and cool guest house overall

8/10

Excellent

05 Sep 2018

Jeremy

3 night stay at Manten no Hoshi

Clean room and beddings, though the room was a little small and the walls are kinda thin, but still great value overall for the price.
Nice touch providing red paste bun every night after housekeeping with the fresh set of toiletries and towel + sleep yukata.
Would recommend to take the breakfast set or buy breakfast beforehand each night, as there are no open eating places nearby until 10am, due to being in the rural area.
Also consider bringing multi-plug adaptors, as the room do not have many free plugs.
Do note that toilets and onsens are shared (but the two onsens are lockable for privacy) though availability wasn't an issue during time of stay.

Friends

10/10

Exceptional

07 Jun 2018

Rachel

Old school ryokan with amazing food

This place is very cool and has an old school aesthetic that will make you feel like you are in a wes Anderson movie. The food was absolutely incredible.

Family

6/10

Pleasant

20 May 2018

Verified traveler

Cheap and it shows

For the area the price is reasonable but this comes with some things to be aware of. The place itself is a little run down and parts look quite worn and dirty. For most people, it's passable but if you need to make sure the place is clean I wouldn't recommend it. There are two onsen in the building which can be used as private ones as they have a lock on the door. They are nice but again, show signs of age. Due to having traditional rooms, the walls are also very thin which isn't ideal when you have particularly noisy neighbours as we did. It is convenient to the station however and easy to get around the surrounding areas.

Partner

10/10

Exceptional

07 May 2018

Sung

Excellent dinner and breakfast. And very kind staff except small room and two-minute walking distance of outdoor hot springs. Everything else was very good.

2/10

Poor

18 Apr 2018

Verified traveler

Very run down hotel

This hotel is very run down. Hot springs has mould all over the ceiling. Room you have to make your own bed after moving your table. Futons not comfortable on the floor. Mould in the room and old nets on the window. Wall paper old and falling off. Worst hotel i stayed in three weeks.

4/10

Poor

05 Mar 2018

Rene Andre

Great staff. Terrible hotel.

Mold.
Old.
Dirty.

And not near anything to do in Hakone.

Partner

6/10

Pleasant

09 Dec 2017

Verified traveler

The dinner and breakfast was definetly the highlight of my stay. The staff did not speak much English, but they were super friendly and could figure out what you are trying to communicate to them for the most part. Wifi was strong so that was a plus. Cons: I had to figure out how to set up my own futon, but it wasn’t too difficult. The sink in our room only ran cold water and our room only had one outlet. I had to unplug the tv just to charge my electronics.

8/10

Excellent

08 Dec 2017

Chad

Very close to train and bus station

Check-in was very pleasant and quick! Would love to stay here again in the future!

6/10

Pleasant

05 Dec 2017

Verified traveler

Had a bit of trouble finding the hotel as its name was not visible. Very steep steps to get upstairs to our room. Lovely Japanese breakfast served in a private dining room.

8/10

Excellent

26 Jun 2017

yuliani

nice breakfast and dinner (sashimi), the hotel looks old, near supermarket but at 7 pm already closed, nice staff

Family

10/10

Exceptional

19 Jun 2017

Michele

Great location

The seaside walk is relaxing. There is a ropeway nearby to got abird's view. The room has assigned slippers and acupboard for your shoes at the entrance. Selected this location for the ferry to Oshimo Island.

Family

10/10

Exceptional

07 Apr 2017

Bridget

Nice hotel with friendly staff and great food

Our stay was lovely. The town is quiet and peaceful. Th ryokan is close to the train station. It has its own baths which were amazing. The food for dinner and breakfast is fantastic.

2/10

Poor

22 Mar 2017

Verified traveler

Very run down favility

There are mole everywhere, the AC, walls, bathroom. I kept sneezing because of this and felt sick. Once I left I got better! Hotel staff were nice, but they don't clean the place too much. The blankets and pillow have lot of hair from previous guests and have spots on all the blankets and pillows!

8/10

Excellent

12 Jul 2016

Arturo

Nice, close to train station

Staff friendly, food is great, very good value for the price we paid

4/10

Poor

06 Jun 2016

KOK CHUE

Real Ryokan experience

Futon sleeping was comfortable and a real experience to eat/sleep/everything on same area.There will be no staffs stationed after 8:30pm, only given emergency telephone number.The common toilets gents( downstairs) and female( upstairs ) was challenging. Staff was helpful but communication via English was tough. We had an un-invited guest on our last day. A centipede measuring about 7cm was lurking inside the futon cupboard! Complimentary breakfast and dinner had fixed timings but plentiful .

Partner

8/10

Excellent

04 Jun 2016

Catheryne

Big private onsen in hakone

It's great when the staff told us that we can use the private onsen 24hours. The dinner & breakfast serve with sashimi & other dishes with rice, please do not take the hotel dinner & breakfast if you don't like sashimi. Staffs are helpful & have a good communication in English.

8/10

Excellent

28 May 2016

Alice

Good meals.

The meals are amazing, overall good hotel even the share bathroom. Unless you expecting to stay in a longer period of time. This is good for one night to try out the onsen and traditional Japanese food with the price you can book elsewhere.

The only problem is that the wifi was not working but we have the wifi pocket so we were good.

Family

4/10

Poor

03 Apr 2016

Nicole

Run-down Ryokan

This ryokan was the worst I've ever stayed at. The building is old and in poor condition. The room had a musty smell and was ugly. The air conditioning was Plan on going to another floor to use the communal bathroom. Paper-thin walls will ensure you'll hear everything else in the ryokan. Food was good, but not worth the experience. Staff only speaks Japanese.

Partner

8/10

Excellent

17 Sep 2015

Verified traveler

good little spa hotel

The staff there are very nice. The rooms are a little out dated. However if you are just there to spend time to relax and soak in their 2 private indoor hot springs. Then it is a place for you. The hotel provides you with a traditional dinner and breakfast which I found interesting if you read up on why they serve that many plates, the way they cook it etc..
The area is quiet and the neighbourhood is quite hilly.

Partner

4/10

Poor

19 Aug 2015

Eric

Not worth a stay

Hotel staff not speaking english, dirty sinks, kitchen and rest rooms, exhausted tatamis, walls dirty.However : good meal

8/10

Excellent

10 Jul 2015

Aaron

Nice little onsen ryokan

Nice little ryokan, very close to the train station, about a 5 min walk. This was my first time staying in a ryokan, so it was a new experience to sleep on the floor and not have a toilet or shower in the room. But the staff was excellent and the onsen was hot and relaxing. PLUS, there was one staff member who spoke the most perfect English I've ever heard from a Japanese person. After a week of struggling with sign language and broken Japanese, it was a HUGE relief to have one conversation in English and get recharged for the second half of my trip.

Family

6/10

Pleasant

08 Jul 2015

Li Mei Betty

Happy Belly

As the earlier reviews have covered, the highlight of our stay here was without a doubt, the food. The toilets were the only downside of the stay here. The onsens were rather grimy and you would rather squat than sit in the pools of water. The size of the rooms were small but sufficient and the location is convenient too.

Family

8/10

Excellent

23 May 2015

Debra

amazing service

First time staying at a ryokan! If you desire this wonderful experience at a great rate, great service with amazing food this place delivers. The meal is worth the price. Yes the walls are thin and there is a shared bathroom which is very clean. Far from soundproof one should be respectful not to disturb others. There are free baths at this location and nearbye. Hakone is beautiful. Enjoy

Family

8/10

Excellent

12 May 2015

Nathan

Country living ryokan!

Quaint ryokan near the Ohiradai station. It's a little out of the way, but great if you want to be outside of the touristy areas of Hakone. The food was great, absolute awesome. It's true country living, so don't expect the niceties of a city hotel.

Family

10/10

Exceptional

03 May 2015

Mark

Must be the best host couple we've stayed with....

Really lovely guest house. Don't be fooled by the neighbourhood or external appearance of the guest house, our stay was terrific. Cakes and hot milk served by the hosts after a day's exploring the local National Park, and started the next day with a very filling Japanese breakfast. The host couple were genuinely lovely people with our wishes their priority. We'd love to come back for another stay some time.

Family

6/10

Pleasant

30 Apr 2015

Jess

Nice hotel for short stay

Hotel Staffs : Friendly and helpful staffs. Despite not being as proficient in English, they are willing to understand your inquiries and assist you with navigating around the nearby bath area and assist you with room services.

As for the facilities and the conditions of the facilities; it's a little old, but not overly unpleasant nor uncomfortable. The very least, the sheets and rooms are clean. They have in total 3 bathing facilities, with one being a public bath.

The room is "ryokan" style - you will be sleeping in fuuton. However, the mattress is a little to thin for those with back discomfort. On a side note, the walls are rather thin. You can hear people coming up and down the stairs and laughter from the opposite room. Be prepared, if you are a light sleeper!

They serve both breakfast and dinner at a specific allocated time slot. You are allowed to choose between a certain range. Foods are traditional Japanese cuisine that comes with appetizer, soup, main dish and a side dish.

8/10

Excellent

15 Apr 2015

John

Good service

The room was nice and cosy

Family

8/10

Excellent

08 Apr 2015

Johnathan

Great - real japanese experience

Was great. I could leave my luggage before booking in. Note book in between 3-7 to get dinner and be back by the dinner time. The meal is amazing. If you are allergic or don't like shellfish then I suggest you tell one of the girls they will tell the chef and he will prepare a meal you can have. which in both cases was amazing. also free hot spring access. I recommend the one across the car park. hotel is also a short 3 min walk from the station.

10/10

Exceptional

23 Feb 2015

Neil

Traditional & friendly with lovely variety of fish

We were met by a very friendly man who showed us to our room and advised us that dinner would be served soon and asked us what time we would like breakfast. The dinner was extraordinary and as so was the breakfast. The room was clean and comfortable and had a sink unit and air-conditioning. The bedding was clean and we slept well. there was a toilet in the corridor which was also kept very clean. We decided not to try the Onsen but instead to go to the lake for a view of Mount Fuji. (which sadly was completely engulfed in cloud).

10/10

Exceptional

09 Jan 2015

Verified traveler

A Good Hotel for Family Bonding!

The Japanese breakfast and dinner served in the privacy of the room is just superb! The quality of the food is also of high standard. The meals experience provided a good insight to the Japanese culture.
The hotel was also very considerate in serving the meals to the four of us in one room although we were occupying two rooms.
The private onsen is the other attraction in this hotel.
Sleeping on the tatami is also an experience.
A good experience for foreigners to Japanese living.

Family

8/10

Excellent

05 Jan 2015

Simon

1 memorable nice in Hakone / Honsen

This Hotel in Hakone is very nice for Honsen. bit old but the food was very good for breakfast and diner, and for our first experience with honsen, the 2 across the strict were very nice for a couple like us ! even if the japanese bed is not the most confortable the combo : Honsen + diner + futon and japanese folklore ( tatami, yukata ) we were so relaxed !! great service overall.

Partner

6/10

Pleasant

29 Dec 2014

Chyntia

Very Cold in The hotel

It was december when we visited this hotel, the hotel itself is not satisfactory. The night is very cold and there are no heater outside the room and the heater in the room is not adequate to warm us. the room is small and lack of amenities. There are no private bathroom, the toilet also shared with other guest. The wall is thin, you can hear the sound from outside from the other guest. The only plus side is they give us dinner and breakfast for the price in this website. Next time, we will find a better one.

Partner

8/10

Excellent

02 Dec 2014

Verified traveler

Good value for the money.

We stayed for one night in late Nov. We were not showed the outdoor spa tubs so can't comment on that. Overall, the service is okay and the food is good. It's very close to Ohidarai station.

Family

6/10

Pleasant

02 Nov 2014

Angela

Good food but place rather run down.

The onsens really need a good clean & a good coat of paint. Moulds were everywhere & they were pretty dusty.
We got by with simple English & hand signs.
Staff were very friendly & tried their best to communicate with us.

8/10

Excellent

25 Oct 2014

EDWIN

Traditional Japanese Hotel

This hotel gave us the experience of a traditional Japanese hotel. Their service was great. The wifi was a little weak. The slippers I was to use were way too small so I used my socks. It would be nice to have barhroom slippers that fit and I could use in the bathroom area. The hot baths were nice. In all, it was a nice experience, particularly the breakfast and dinner they bring to your room everyday. They changed the menu daily so there was no repeat of kinds of dishes they served. We would choose this hotel again if we had to plan this trip again.

Partner

6/10

Pleasant

16 Oct 2014

Chan

Hotel is near to Ohiradai Station.

The hotel is quite old and small but its clean.Reception staff were friendly.It has also 2 small onsen which can be for private use. We could also make use of the neighbouring onsen. We have a group of 6 so our dinner was served in the dinning room instead of in the individual room. Dishes serving were small but sufficient for average eater. If you are a big eater then you have to ask for more rice to fill up. Dishes like sashimi and tempura were nice.

8/10

Excellent

23 Feb 2026

KANAI

貸切風呂良かったです。

6/10

Pleasant

02 May 2025

えみ

お値段も安くお風呂もすべて好きな時間に貸切無料で、入れたのでとてもよかったです。小さい子がいたので、神経質な方はお掃除などいきとどいてないことを気になるかもです。遊んで寝るだけで利用したのでこの料金でなにも言うことはなかったです。

Leisure Family_with_children

10/10

Exceptional

06 Mar 2025

Verified traveler

Great Honsen.

Friends_and_family Family

6/10

Pleasant

27 Feb 2025

Yukari

民宿と捉えれば問題なし
温泉宿と捉えると清潔感等は気になります

Leisure Self

8/10

Excellent

11 Jan 2025

Yasuaki

コスパも最高ですし、ご主人も優しくて親切でした。
貸し切り露天風呂が最高でした。

Leisure Partner

8/10

Excellent

13 Aug 2024

Janet

隔音比較差，附近沒有食肆，停車場指示不清晰！

Leisure Partner

6/10

Pleasant

21 Jul 2024

かよこ

お風呂が貸切で入れるのは良いが、お湯が熱すぎて小さい子どもには入れなかった。水でうめてよいということだったが、それでもあまり下がらず…。室内の浴場に入ったが、温泉の匂いなのかわからないが少し臭くて、清潔感があまり感じられなかった。
部屋は広々していて良かった。浴衣や鏡など、貸し出し用品があって良かったが、トランプはカードが揃っていなくて遊べなかった。
夜、宿の向かい側が居酒屋なので、1時半ころまで外から声がした。
全体的に少し残念な印象を受けた。

Leisure Family_with_children

6/10

Pleasant

27 May 2024

Syouichi

施設自体は、ふるかったが、あまり不便を感じなかった。

Business_and_leisure Self

10/10

Exceptional

16 Mar 2024

Yuki

ひなびた温泉街。なかなかの風情があります。

Leisure Family

10/10

Exceptional

27 Feb 2024

ゆうすけ

5人で宿泊しましたが駅から近くてとても快適でした。
近くのコンビニは早く閉まるので事前に買い物を済ませておくことをおすすめします

Leisure Friends

8/10

Excellent

25 Jan 2024

Yasuaki

コスパ良い

2/10

Poor

22 Jun 2023

KEITO

口コミは見ていましたがここまで酷いとは思っていませんでした。
まず、受付の時から対応が悪く、お客さんの層に合わせて対応を変えているように見えました。
部屋もカビ臭く、清潔感がありません。
貸切風呂は広くて良かったと思います。

Leisure Friends

4/10

Poor

13 Nov 2022

Alain

Médiocre

Chambre vétusté, murs tachés, toilettes communes a l'étage inférieur, porte ne fermant pas a clef, le soir impossible de dîner, a l'hôtel ou dans le village, il faut prendre le train et aller 2 stations plus bas. Wi-Fi introuvable. Le tout facturé 100 euros la nuit!

6/10

Pleasant

24 Sep 2022

yuzuki

猫ちゃんのたまがかわいかったです

Leisure Friends

10/10

Exceptional

09 May 2022

YO

よかったです。親切な方がいいです。

Business_and_leisure Partner

6/10

Pleasant

05 Dec 2021

Verified traveler

貸切お風呂は気持ちよかったです。他の口コミにもありますが、合宿場のような場所という期待値で行くのがいいかと思います。

Friends_and_family Friends

4/10

Poor

26 Jul 2021

takao

参りました。

トイレが部屋に無く2階の自分の部屋から階段を降り1階に行かないてと行けなかった。
宿の1階の大風呂の脱衣室の脱衣カゴにゴキブリがいた。

Business

8/10

Excellent

22 Feb 2021

Yui

コロナでも検温、消毒を徹底してくださってます。

無料駐車場がホテルから歩いて3分のところに5台分ありました。
翌日チェックアウト後に箱根湯本に食事と買い物の為に行く際もそのまま駐めさせてくださいましたのでとても助かりました。
長時間は無理だとは思いますが、おみやげを買いに行く程度でしたら許可してくださると思いますので聞いてみてください。

貸し切りの内湯が2箇所、外湯がホテル外に歩いて1、2分のところで2箇所ありました。
外湯はお湯がぬるめですので寒い日はホテル内の内湯(かなり熱め)でしっかり温まってからがおすすめです。8時〜15時のメンテナンス時間以外は空いていれば入り放題です。

お部屋は冬はこたつをつけてくれているようです。暖かくてまったりできました。

畳はとてもいい匂いでしたが、小さな虫がいたりするので苦手な方はご注意ください。
壁はかなり薄いです。
ふすま一枚、格子戸一枚隔てて廊下ですので同じ階のお部屋の声はかなり聞こえます。
トイレが部屋外で男性は1階だけ、女性は1階と2階にあります。

Partner

6/10

Pleasant

20 Mar 2020

Verified traveler

値段はお得な感じです

朝食付きでの値段はとてもお得でした。
作りが古く、清潔感に少し欠けていましたが、一泊泊まるくらいなら悪くはない感じです。壁が薄く、隣の人のいびきが聞こえてくるのが気になりました。

Self

8/10

Excellent

03 Jan 2020

Verified traveler

箱根駅伝応援後に朝食をいただけ、最高

箱根駅伝をまじかで観れ、とても良かったです。
応援後に、朝食をいただけ、とてもよかったです。
しいていえば、隣のお部屋の声や音が丸聞こえで朝早くから起きることになったことだけが残念でした。
子供は、来年も泊まりたいと言っているので、またお世話になった時は、よろしくお願いします。
お世話になりました。

Friends_and_family Family

10/10

Exceptional

25 Aug 2019

Verified traveler

非常適合一家大小

好有心的經營者！好齊潔！還會接送至河口湖駅！

Family

4/10

Poor

04 Aug 2019

Verified traveler

Accommodatie verouderd, niet schoon. Onsenbad met schimmels. Ontbijt en diner waren erg goed. Jammer dat de rest niet op orde is.

Leisure Family

10/10

Exceptional

01 Jul 2019

Verified traveler

お部屋ですが、今年のゴールデンウィークにリフォームしたと言うことで、畳の良い香りがしてとても綺麗です。
お手洗いは共用で、こちらもリフォーム済みで綺麗。
お風呂はリフォームはされておらず、昔のままです。ホテル内にある室内のお風呂と、ホテルの外に露天があるのですが、露天は清潔さはあまり…という感じでした。ただ基本的には貸切なので、どちらものんびり入れて良かったです。
お食事は女性向けで可愛らしく、美味しかったです。

Friends_and_family Friends

10/10

Exceptional

26 Jun 2019

YASUFUMI

満足でした。

Family

8/10

Excellent

17 May 2019

Léa

Ryokan

L’unique point relativement négatif est l’absence de restaurant aux alentours, sinon c’est très bien situé. L’onsen de l’hôtel était très bien et ce que j’ai préféré était le petit déjeuner livré dans la chambre ! Un vrai délice japonais !

10/10

Exceptional

07 Apr 2019

CHUN-MEI

餐飲超級棒

Family

8/10

Excellent

27 Mar 2019

mini

（新規オープン）スタンダードAのシングル布団3組のお部屋に泊まりました。お部屋の写真は昔ながらの和室で少し不安でしたが、実際は新しい畳と綺麗な新しい家具（冷蔵庫や洗面台等）があり、とっても快適に過ごすことができました。口コミや部屋の名前を見て、最近リニューアルしたのかな？と思いました。(^^)
お風呂は2つあり、空いてるタイミングで入って、内側から鍵をかけるタイプでした。2人で泊まったので2人っきりでお風呂に浸かることができ、とても良かったです。お風呂は清潔とゆうよりは、味がある感じでした。お湯は少しぬるめでしたが、じっくり浸かるにはちょうど良かったです！
フロントのスタッフさんの方に写真をお願いしましたが、快く撮ってくださいました。
浴衣やタオル等も自由に使え、夜には夜食用にポットを出してありました。
新しいお部屋もサービスも満足でした！また泊まります(^^)

Leisure Partner

6/10

Pleasant

22 Mar 2019

Verified traveler

コスパはいいです。

コスパはいいと思います。料理を当日午前中に追加して快く対応して頂けました。部屋まで料理を運んでくれて味も満足でした。
値段相応かも知れませんが、部屋にトイレがなく共同トイレなので夜中にトイレによく行く高齢者は不便です。また温泉の壁と天井がコケ？で汚れていたのが残念です。温泉が綺麗でこの値段なら非常にコスパがいい旅館だと思います。

Family

10/10

Exceptional

05 Mar 2019

Verified traveler

淡淡竹香的小旅館

大平台附近雖然沒有甚麼可以逛的,但是很寧靜,距離箱根湯本站開車只要10幾分鐘,民宿主人三代同堂製作的餐食很好吃,泡湯可以鎖門很像個人浴池,房間內沒有廁所比較不便但是有洗手台,早餐最早只有8:20,晚餐最晚到18:50,很舒服且傳統的體驗。

Family

8/10

Excellent

19 Jan 2019

ka sin

酒店早晚歺非常豐富，溫泉清潔度高，但房間隔音非常差，整體尚算滿意

Friends

10/10

Exceptional

18 Nov 2018

Xin-Zhu

100分~~

典型日式建築，古色古香，具有歷史，房間乾淨舒適，餐點美味令任讚嘆~~服務良好，地點佳~~給滿分~~

Friends

6/10

Pleasant

15 Nov 2018

Verified traveler

別有風格的酒店

員工非常好笑容，有禮。
附近不時有數隻貓咪來討人玩，非常可愛。
遠離市區的地方，這裡房間算小。非常復古，隔音超差。
酒店不太乾淨，溫泉跟洗澡是同一地方，有小昆蟲，感覺頗差，其他旅客也不會去浸。

Friends

6/10

Pleasant

06 Nov 2018

Verified traveler

只有晚餐和早餐很棒！

飯店提供的晚餐和早餐非常好吃！！是真的非常好吃！但清潔度和環境真的不太好。
但飯店自己應該也知道，所以費用上不算太高！

Friends

10/10

Exceptional

31 Oct 2018

Luc

Heel mooi verzorgde Ryokan, met vlakbij een leuk sushi restaurant.

4/10

Poor

11 Oct 2018

shogo

ガッカリ

写真とはまるで違いガッカリ。
お風呂も屋外スパなど見ることさえなかった。
従業員さんの対応はすごく良かったが部屋もあまりキレイではなくとにかくガッカリの一言。
写真盛り過ぎです。

Family

10/10

Exceptional

07 Oct 2018

Verified traveler

가성비 좋은 료칸

가성비 좋은 료칸, 소박한 공용온탕,
불편한 남자 공용화장실

Family

6/10

Pleasant

05 Sep 2018

Marilù

Ryokan in montagna come ce ne sono tanti altri

Residenza tradizionale caratteristica ad Hakone come ce ne sono tante altre. Positivo il fatto che compreso nel prezzo abbia le terme private. Cena tradizionale servita in camera

4/10

Poor

29 Aug 2018

Kou6

除虫対策が徹底的にされていない

今回は6人部屋に泊まりました。宿の場所が大平台駅から徒歩すぐで、近くに売店もあって立地がとても良かった。スタッフの方々は説明などを丁寧にしてくれて、とてもわかりやすかったので不自由はありませんでした。しかし、思いもよらなかったのは、夜になると部屋に虫が大量に出てきてしまって、退治するのに時間がかかって、夜も心配してちゃんと休めなかった。
ゴキブリが一匹だけならまだマシだったけど、最初は五匹が続々と出てきて、友達が退治してくれましたが、その後に耐えきれずにフロントに連絡をしてゴキジェットで退治してもらった途端、また五匹くらい出てきてしまって、スタッフが去った後もまだ出てきました。宿が山の中だからこのようなことは仕方ないだと思うが、建物が古いため、なおさら虫の出入りを徹底的に管理するべきだと思う。

4/10

Poor

06 Aug 2018

Verified traveler

Dirty, dirty, dirty!!

Dirty in room, found out three cockroaches in the room. Accept old style but not allow dirty. Must not recommend this hotel.

Family

2/10

Poor

09 Jul 2018

Ben

用這價格去住這洒店，一點也不值得。評價只值二星，食物算是最好的。但溫泉也太簡陋。房間內質素真的很差。

房內沒有洗手間，非常殘舊。房內的洗手盆是40年前的，地上還有蟑螂出現。我每年都會去日本兩三次，這算是很差的經驗。如這質素最少要減三分一的價錢。已在網上看客人的評論，怎可能會覺得算不錯。真的大為失望及質疑網上的評論是否失實？我覺得有關公司應該去查看是否在網上查查所說的內容及洒店設施是否真實再給予的星是否正確。

8/10

Excellent

03 Jul 2018

Anni

一定要一泊二食

住偶偶~畢竟50年的老飯店,但是晚餐早餐真的挺不錯的

Friends

8/10

Excellent

31 May 2018

Kin Lung

和食料理

只能講食物唔錯

Friends

10/10

Exceptional

18 May 2018

Verified traveler

Nous avons beaucoup apprécié notre séjour au Manten no Hoshi Ohiradai La chambre été spacieuse, propre et accueillante Le petit déjeuner très bon, abondante et raffiné. L'onsen propre et relaxant. Merci à toute l'équipe qui nous a reçu avec beaucoup de gentillesse et disponibilité.