Name: Yusakaso
Address: 35 Yumotochaya, Hakone, 250-0312, JP

10/10

Exceptional

03 Jul 2026

Ling

Very nice place to experience Japanese traditional culture. Nice staff are always willing to help in every way. Will stay again. Thanks

Family

8/10

Excellent

08 Jun 2026

Keith

Wonderful staff, fabulous food, spacious, clean room and special Onsen space
4 not 5 as it's a bit tired as a building and the private onsens outdoor space needs care. En suite toilet, not shower ( as onsens) It's a 9/10 hotel
But the option of private was great, there is also a same sex pool, and you can then move into the mixed pool which is outside and in a lovely space.
NB it's quite a hike uphill

Partner

10/10

Exceptional

26 Apr 2026

Rutvik

Excellent service with an amazing onsen. Truly an authentic and wonderful Japanese experience staying here!

Family_with_children

10/10

Exceptional

13 Apr 2026

KIMBERLY H

Unforgettable experience. Personalized attention. Authentic Japanese experience. Highly recommend!

Friends

10/10

Exceptional

02 Apr 2026

Samuel

We stayed in a couple of Ryokans and this was the best. The room set up was fantastic - loads of space, warm and cosy. The staff very friendly and helpful and the dinner and breakfasts were like a work of art. We loved it.

10/10

Exceptional

28 Feb 2026

Hue

Friendly staff and great opened-air onsen.

Partner

8/10

Excellent

21 Feb 2026

James

The room was spotless. The staff very attentive.

Partner

6/10

Pleasant

12 Feb 2026

Justin

Meals were delicious

Leisure Partner

10/10

Exceptional

08 Feb 2026

Jared

Excellent service from staff, excellent breakfasts and dinners, beautiful outdoor onsen.

Leisure Family

10/10

Exceptional

24 Jan 2026

Robert

We had the same staff member for our entire stay and she was outstanding. She was so helpful. This was a feature with all staff we encountered on our stay. The stay and facilities were a true onsen and a must do experience in Japan. Hakone has many onsens. When we return we would not hesitate to stay here again.

Leisure Partner

10/10

Exceptional

11 Nov 2025

Madeline

The hospitality at Yusakaso was absolutely stellar. Extremely clean, gracious staff, delicious presentable breakfast and dinner served in-room. The Japanese-style bed was comfortable, and my room was spacious.

There is one outdoor mixed-gender onsen which becomes women-only from 20:00-21:00 (8-9pm) and two indoor onsens for women-only and two for men-only. Each day, guests can reserve the private onsen for 30 minutes. There are 3 hotel rooms with private open-air onsens.

Please note the hotel rooms without private onsens do not include showers, so you will need to shower in the shared gendered shower rooms. (You use these same showers before getting into the onsen.)

The hotel was easy to locate. It is a 16 minute walk up-hill from Hakone-Yumoto station. I would recommend bringing only light luggage if possible. There is a bus that takes passengers from the hotel to the train station at 9:40am for 200¥.

The hotel provides mosquito repellent machines, make sure you use them if you are susceptible. My first night I was bit all over my face and arms before learning about the machine.

Overall, I had the most wonderful and relaxing stay at Yusakaso. My experience was very needed after surviving the rush of Tokyo!

Leisure

10/10

Exceptional

11 Nov 2025

Grace

Wonderful staff, delicious meals, nice onsen facilities, comfortable tatami and futon for sleeping, a wonderful cultural experience

Leisure Partner

10/10

Exceptional

09 Nov 2025

Caroline

We had a wonderful stay at Yusakaso! It was our first time in a ryokan and everything was explained clearly upon arrival. We were lucky to stay on the 3rd floor as this is the floor with the onsen. On the women's side there are two women-only onsen, on the men's side there is one men-only onsen, and outside there is a shared onsen for men and women. There is also a private onsen that can be booked by everyone in the ryokan for 30 minutes per evening (availability until midnight so everyone gets a chance to go, even if it is late). My boyfriend and I were surprised at how much we loved the onsen. The shared one made us a bit nervous, but I (female) went in over 6 times and was only ever alone or with my boyfriend. When other people arrived, they would give me privacy until I was out instead. If women are concerned, there is a women's hour at the outdoor onsen from 8-9pm, and it is men-only from midnight to 6am as a safety measure. Upon arrival we received slippers and yukata, both very cozy. We loved the tatami floors, clean private bathroom (toilet and sink only - bathe in the onsen), window overlooking the hills, and kaiseki meals for breakfast and dinner. The meals do taste fairly fishy which can be difficult in the mornings, but we loved it for the cultural experience. We knew there may be noise from young children, but aside from some loud steps during one of the evenings it was otherwise very quiet. We would recommend Yusakaso to couples, families, and friends!

Leisure Partner

10/10

Exceptional

29 Oct 2025

Harold

great place at a very good price

Leisure Partner

10/10

Exceptional

23 Oct 2025

Stephanie

We arrived early at 12pm to store our luggage prior to checking in at 3pm - that was not a warm
Welcome; however, when we came back at 4pm it was amazing hospitality and all was amazing!

Leisure Partner

10/10

Exceptional

16 Oct 2025

Joanne

We enjoyed our stay

Friends_and_family Friends

8/10

Excellent

15 Oct 2025

Adele

Yes

Partner

10/10

Exceptional

04 Oct 2025

Andrew

This is a fantastic place to experience the

10/10

Exceptional

25 Sep 2025

Dalton

Yusakaso understands Japanese hospitality to a T! This was my boyfriend and I's first time to a ryokan, but we were readily accepted and treated like royalty. The food at this ryokan is exceptional. Super clean rooms with well cared for tatami, with great views into the surrounding plants/garden.

The onsens themselves were incredible. The private onsen is a perfect amount of space, with rolling windows/doors that can make it an open air experience if desired. The public onsen was also gorgeous-- however, a slight warning to those who have never been in an onsen. We *did* have another couple staying at the ryokan, using the communal onsen with us, who were doing inappropriate activities in the water (if you catch my drift). However, this is in no way the ryokan's fault and can't really be helped.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Verified traveler

Beautiful spot

Great rooms, staff, and food. Would definitely recommend

Friends_and_family Friends

10/10

Exceptional

24 Jun 2025

Lynette

Having a unique experience in an authentic Japanese ryoken with several onsen options.

Leisure Partner

10/10

Exceptional

23 Jun 2025

David

Booked one night here because the onsen looked nice, now I wish I would have stayed a whole week. We arrive to quite friendly staff who treated us like royalty. The hotel has a traditional Japanese feel that I haven’t experienced anywhere else in Japan! To our surprise our room came included with Breakfast and dinner all elaborately served to the room. The staff did everything to make our stay enjoyable and I can’t recommend this place enough!

Leisure Partner

10/10

Exceptional

03 Jun 2025

Alexandra

We (a couple) had a wonderful time in this very nice Ryokan. We stayed 2 days. The food was delicious and of high quality, the private onsen as well as the public mixed awesome very enjoyable. I would highly recommend Yusakaso and thank you so much for this unforgettable experience! Arigato gozaimasu!

Leisure Partner

10/10

Exceptional

22 May 2025

Abby Jay

Gives you an experience that Japanese locals would do on their time away from the city while also being able to cater to foreign travelers. Onsen was amazing with a lovely backdrop of the Hakone mountains. and the food was a great alternative to the overhyped cuisine many people recommend over social media.

Staff was welcoming and accommodating. Spoke English and communicated the rules clearly and described the dishes we had.

The room itself was spacious, smelled sweet of tatami flooring and was air conditioned.

10/10 would recommend to anyone travelling to Hakone

If you are limited in mobility, travel arrangements can be made as the properly is located 15minutes uphill

Leisure Family

10/10

Exceptional

24 Apr 2025

Kama

They were so accommodating as our flight was late. Beautiful peaveful property with a wonderful onsen. I wish we had more time there. The meals were fabulous.

Leisure Family

10/10

Exceptional

07 Mar 2025

Todd

This was a perfect spot if you are looking for a traditional Japanese onsen experience. The staff were courteous and thoughtful, and the service in room was excellent. The private baths, as well as the public bath outside, were clean and well maintained, and the outdoor bath was tastefully designed. Traditional japanese dinner served in the room was very tasty. I highly recommend this hotel if you are looking for a retreat!

Leisure Family

10/10

Exceptional

10 Sep 2024

Adam

Dinner and breakfast were incredible.

Leisure Self

8/10

Excellent

25 Jul 2024

Denise

We loved the traditional ryokan style offered at Yusakaso. The staff really goes out of the way to make you feel comfortable and also to explain how to use the different facilities. Thankfully you could reserve the use of the private family onsen for 30 minutes. We used this time to experience the hot springs and took advantage of the shower facilities there since there is only a toilet and sink in your room. We wanted to experience the traditional Japanese Ryokan and this is really it. The food was very good and plentiful, and again quite traditional. We stayed here just for one night and enjoyed all the highlights of Hakone using the 2 Days free pass. This was one of our favorite areas to visit, and the experience at Yusakaso was definitely part of it. We were very pleased.

Leisure Family_with_children

10/10

Exceptional

13 Apr 2024

Ying

The food was amazing and our host Tomo and the staff really made us feel at home. With the help of a translation app, we were able to communicate without a problem. The private bath was great for our family to use. The property was on a hill so it would be a little too much to walk with luggages but otherwise totally walkable to the train station.

Leisure Family_with_children

10/10

Exceptional

02 Apr 2024

Gregory

Staff were amazing and the dinner/breakfast was delightful

Leisure Family

10/10

Exceptional

01 Apr 2024

Ana

Relaxing

Great place to feel the traditional Japanese Onsen and hospitality. There is an onsen for women and you can shower in the locker room since you only have a toilet and sink in your room. The walk and stairs pass a beautiful river, but the steep stairs with luggage is not advised . Take a shuttle or cab if you want an easy walk. It’s 15 minutes uphill. The food is overwhelming, so don’t eat before arriving. Dinner and breakfast was way too much to eat, but everything was enjoyable and a great experience.

Partner

10/10

Exceptional

04 Feb 2024

Christopher

Should provide free shuttle bus from the station otherwise walking from station is not very far but the roads are very tilted 15 mins walk with luggage will be hard

Leisure Partner

10/10

Exceptional

08 Jan 2024

Rachel

Very approachable for a more cultural, traditional experience. Was very easy for an American foreigner like myself to have a truly authentic experience. Staff is incredibly hospitable, helpful, patient, and capable. My first ryokan experience that I have Yusakaso to thank. Quality onsens, extraordinarily clean.

Leisure Partner

10/10

Exceptional

28 Nov 2023

Peter

Amazing service. Excellent facilities. Private use of Hot spring bath was a real treat.

Leisure Family

10/10

Exceptional

30 Oct 2023

Philipp

The stay at Yusakaso left nothing to be desired. The staff and meals were excellent. The room was large and quiet. The public baths were nice and clean. The outdoor mixed gender as well as the time in the private bath are perfect to share a bath with a partner.

Leisure Partner

8/10

Excellent

17 Oct 2023

Katherine

Great location but needs a major update

This ryokan with onsen is in a beautiful location. The staff was very friendly and the dinner and breakfast were that of a traditional ryokan, which we very much enjoyed (fish, soup, pickles). We were a bit wary of sleeping on the traditional bedding, but it was surprisingly comfortable and we both had a great nights sleep after soaking in the gorgeous onsen! The larger one is located outdoors which was so lovely with the fog and steam coming off the water. There's an indoor/outdoor onsen as well, that you can book for one hour which we didn't use as the outdoor one is much more scenic.

The place itself needs a major update. The decor is lacking and it really needs to be revamped to include better lighting. There are stains on some of the wall coverings and the lighting in the room was so bad (overhead bright fluorescent lamp) and a small table lamp that was just for reading. We used one of the floor lamps from the hallway to give the room a bit more ambiance, which helped, but was still very dimly lit. It has potential for being super cute and for the money spent should definitely be overhauled.

You have to take a bus or taxi as it's too far to walk from the train station if you have luggage (maybe a 30 minute walk) which isn't a problem, but the trip back from the hotel was a bit more difficult because the bus was standing room only because everyone in the area was checking out at the same time.

Friends_and_family Friends

10/10

Exceptional

16 Jun 2023

Benjamin

A true, high quality Ryokan experience away from more crowded tourist areas. Excellent hospitality, lodging, and some of the best meals I’ve ever had!

4/10

Poor

23 May 2022

Akemi

The building is a beautiful building of traditional hot spring. We enjoyed the Onsen. The meals, dinner and breakfast, were not prepared. They said they were going to close the inn completely after the Golden Week but they opened because of us. The convenience stores, Family Mart was a good walking distance if you love to walk for a distance, not convenient.

Leisure Family

10/10

Exceptional

13 Dec 2019

Verified traveler

Nice clean room. Private onsen to use 30 mins each day. Plus a outdoor mixed onsen in the garden setting. Good japanese style breakfast.

Nice little play area for the kids while adults can chill out

Leisure Family_with_children

8/10

Excellent

10 Dec 2019

Verified traveler

Staff is nice. The open air onsen is the highlight of our stay. Overall, good value for money.

Leisure Friends

10/10

Exceptional

13 Nov 2019

Beth

Family-friendly and child-friendly, which is not very common. Rooms were traditional and spacious, onsens were fabulous. The best part was the breakfast feast laid out by the lovely Japanese woman in full kimono each morning of our stay. Highly recommended!

Leisure Family_with_children

10/10

Exceptional

30 Oct 2019

Patrick

Staff were very friendly and attentive

Friends_and_family Friends

8/10

Excellent

26 Sep 2019

Verified traveler

Family friendly onsen is hard to come by. This was great !!
They have a shuttle to bring you back to the Hakone-Yumato station in the morning. They helped me wash my baby bottles. They provided a baby chair during my stay. They had private family onsen time slots available upon check in. Place is a little outdated. The outside garden onsen is co-ed, super lovely and they allow females to bring a towel into the outside onsen. Cash only facility.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2026

Emanuele

E’ stata un’esperienza fantastica. Vivere le abitudini domestiche del Giappone di un tempo. Cena e colazione tipica giapponese effettuata privatamente in modo da poterla vivere pienamente, utilizzo di abbigliamento tipico (Yukata), dormire su futon (più comodi di quanto pensassi).
Onsen sia privato che pubblico disponibile con vasche interne oppure all’esterno della struttura.
Lo consiglio vivamente se siete in zona Kamakura o Hakone, ma se dovete trasferirvi da Tokyo a Kyoto vale la pena pernottare una notte presso questa struttura.

Partner

10/10

Exceptional

07 Jul 2026

Nadine

Beste Übernachtung auf unserer 2-wöchigen Japan Reise. Sehr sauber, große Zimmer, sehr gutes Essen (das beste, was wir in den Wochen hatten), schöne Onsen inkl. Outdoor, unglaublich freundliche Menschen

Partner

10/10

Exceptional

23 Jan 2026

Sara

Meget venligt personale, der konstant stod klar til at hjælpe og gjorde en dyd ud af sit arbejde. De serverede overdådige måltider, og man fik virkelig lov at smage en masse traditionel, japansk mad. Der var lækre badefaciliteter, og det fælles onsen var frit tilgængeligt hele tiden.

Partner

10/10

Exceptional

17 Dec 2025

KYUNGSOO

24시간 온천을 즐길 수 있는 곳으로 도착하자 바로 마중나와 차량까지 캐리어 2개를 들고 3층의 숙소까지 전달해주었다. 근무하시는 모든분들이 항상 편안하게 지낼 수 있도록 신경써 주시는 마음이 너무도 고마웠다.
편안하게 잘지내고 왔습니다.
석식,조식 모두 만족합니다.
감사합니다.

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

anarosa

Fue una experiencia increíble y el desayuno maravilloso. Disfrutamos del onsen. El personal muy amable.

Leisure Friends

10/10

Exceptional

08 Nov 2025

Charlotte

Fantastisk sted og personale.