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Gloria de Sant Jaume

Majorca · Spain

Sant Jaume,18, 18View location

9.8/10Excellent161 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort9.8/109.8
Condition9.8/109.8
Neighborhood9.8/109.8
Amenities9.8/109.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Gloria de Sant Jaume

Those wishing to escape the hustle and bustle of daily routine will find peace and tranquillity at this establishment. This hotel was completely refurbished in 2018. Gloria de Sant Jaume includes Wi-Fi internet connection in all public areas and rooms.

Those who stay at this establishment can enjoy the convenience of 24-hour reception. This establishment understands that accessibility is important to all guests. For this reason, it features wheelchair accessible guest rooms and is fully adapted for easy access.

This hotel has a minimum impact on the environment, thanks to its sustainable practices. All guests staying at this property may choose to pamper themselves at the health facilities available. Gloria de Sant Jaume may charge a fee for some services.

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With a stay at Hotel Glòria de Sant Jaume, you'll be centrally located in Palma de Mallorca, within a 10-minute drive of Port of Palma de Mallorca and Cathedral of Santa Maria of Palma.

This luxury hotel is 5.1 mi (8.3 km) from Cala Mayor Beach and 3 mi (4.9 km) from Porto Pi Centro Comercial. Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding.

42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Property Registration Number H2967
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 85 per vehicle (one-way, maximum occupancy 2)
    • Late check-out fee: EUR 100 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

    Catalan

Nearby attractions

Centre Cultural La Misericòrdia 0.2 km / 0.1 mi
La Rambla 0.2 km / 0.1 mi
Plaza del Rey Juan Carlos I 0.2 km / 0.2 mi
Passeig del Born 0.3 km / 0.2 mi
Casal Solleric 0.3 km / 0.2 mi
Plaza de Mercat 0.4 km / 0.2 mi
Teatre Principal 0.4 km / 0.3 mi
Juan Miro Foundation 0.5 km / 0.3 mi
Plaza Mayor de Palma 0.6 km / 0.3 mi
Plaça de Cort 0.6 km / 0.3 mi
Palma Town Hall 0.6 km / 0.4 mi
Cathedral of Santa Maria of Palma 0.7 km / 0.4 mi
Plaza Espana 0.7 km / 0.4 mi
Lonja de Palma de Mallorca 0.7 km / 0.4 mi
Olivar Market 0.7 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2018
  • Total number of rooms: 14
  • Number of floors (main building): 2
  • Twin rooms: 4
  • Double rooms: 3
  • Junior suites: 2
  • Suites: 1
  • Superior rooms: 4
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 44 more facilities & services
  • Visa Electrón
  • Wheelchair-accessible
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Terrace
  • Concierge
  • Sun terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Private pool: 2
  • Café
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Highchairs
  • Meeting room: 1
  • Indoor freshwater pool: 1
  • Sauna
  • Turkish bath (hamam)
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Spa centre
  • Breakfast
  • Breakfast a la carte
  • À la carte dinner
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Gloria de Sant Jaume

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DUPLEXSUITE • DUPLEXSUI.DP

    Photos are not available for this room type.

    Gloria de Sant Jaume

    SUITE DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Gloria de Sant Jaume

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SUPERIOR WITH DOUBLE BEDJUNIOR SUITE • SUPERIOR WITH DOUBLE BEDJSU.DB-SU

    Photos are not available for this room type.

    Gloria de Sant Jaume

    JUNIOR SUITE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Gloria de Sant Jaume

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Gloria de Sant Jaume

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Gloria de Sant Jaume

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Gloria de Sant Jaume

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Gloria de Sant Jaume

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Gloria de Sant Jaume

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE ONE BEDJUNIOR SUITE • ONE BEDJSU.1B

    Photos are not available for this room type.

    Gloria de Sant Jaume

    JUNIOR SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SUPERIORJUNIOR SUITE • SUPERIORJSU.SU-1

    Photos are not available for this room type.

    Gloria de Sant Jaume

    JUNIOR SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SUPERIOR KING BEDJUNIOR SUITE • SUPERIOR KING BEDJSU.KG-SU

    Photos are not available for this room type.

    Gloria de Sant Jaume

    JUNIOR SUITE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Gloria de Sant Jaume

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Gloria de Sant Jaume

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Gloria de Sant Jaume

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Gloria de Sant Jaume

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Gloria de Sant Jaume

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DUPLEXRoom • DUPLEXROO.DP

    Photos are not available for this room type.

    Gloria de Sant Jaume

    Room DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Gloria de Sant Jaume

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Gloria de Sant Jaume

9.8
Excellent
161 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
9.8 /10
Condition
9.8 /10
Neighborhood
9.8 /10
Amenities
9.8 /10
50 reviews shown
10/10
Exceptional
07 Jul 2026
Matte
The property was beautiful and the staff were tremendous. 100/10 would stay again.
10/10
Exceptional
04 May 2026
Justin
Lovely hotel. Staff was extremely friendly and helpful. If you staying Palma this is a fantastic option.
10/10
Exceptional
29 Oct 2025
Tina
The staff were amazing! So friendly and welcoming. The room was spotless and had so much charm! The pool was amazing and we so enjoyed our stay. The icing on the cake was when we had a very early taxi to the airport and they packed us a little breakfast picnic. Highly recommend!
10/10
Exceptional
18 Sep 2025
Tom
Wry friendly, convenient clean what a joy!!
Leisure Friends
10/10
Exceptional
08 Sep 2025
Dheeraz
Service is exceptional and rooms are amazing
Partner
10/10
Exceptional
30 Aug 2025
Lindsay
The staff is amazing, great cocktails and the breakfast is delicious. Location is quiet but short walk to busy areas and the marina. Definitely recommend.
Business
10/10
Exceptional
24 Jul 2025
Milvio Armando
I normally don't review hotels but for this one i will gladly do it; the hotel staff was nothing short of amazing, extremely helpful and delightful. The hotel itself beautiful, clean, extremely well located and the rooms were spacious and everything perfect! The restaurant of the hotel was spectacular, we had dinner there on our first night and were completely blown away by the quality of its kitchen, a fact that was several times confirmed at breakfast every morning were everything was presented and done to perfection. This hotel is a 7 star disguised as 5 stars, would HIGHLY recommend it to anyone looking for the perfect stay at the perfect location with just the perfect staff!
Leisure Partner
10/10
Exceptional
23 Jul 2025
sarit
Beautiful property at a great location. Our room was lovely! We were greeted by Daniella when we first arrived - she took care of all our luggage as soon as got there. We were escorted to the bar for our welcome drink which was delicious! The bartender was phenomenal and made one of the best Sangria's I've had in Spain. Breakfast was phenomenal - make sure you get it. Nuria was also outstanding, with all her recommendations and patience with us. This is a gem of a hotel and I would recommend it to anyone who wants to feel truly taken care of and like family in Mallorca. Thank you to the rest of the staff as well!
Leisure Family
10/10
Exceptional
20 Apr 2025
Shaun
Great service. Lovely terrace pool area and the indoor pool was good too. A class hotel with fantastic location for the city centre
Leisure Partner
10/10
Exceptional
18 Apr 2025
Stewart
After a warm welcome from the staff found the hotel to be most comfortable and classy, situate in a quiet side street but only minutes walk from the shops and umpteen restaurants and cafes of Palma.
Leisure Family
10/10
Exceptional
15 Oct 2024
Kevin

Palma

Amazing place and location
Partner
10/10
Exceptional
04 Sep 2024
Connor
Incredible hotel and staff
Leisure Partner
10/10
Exceptional
28 Aug 2024
Ryan
Our stay was absolutely incredible all thanks to the amazing hotel staff. We will stay here whenever we return to Mallorca and will recommend highly to our friends and family.
Friends_and_family Friends
10/10
Exceptional
20 Jun 2024
Luz
Excellent customer service!
Leisure Family
10/10
Exceptional
16 Jun 2024
Jenny
Concierge service was outstanding. We had breakfast and dinner at the hotel restaurant and it was very good. Location was perfect, on a quiet side street just a few minutes to walk to shopping and attractions. Would book this hotel again.
Leisure Partner
10/10
Exceptional
16 Jun 2024
Pete
Lovely hotel with great staff.
Leisure Partner
10/10
Exceptional
12 Jun 2024
Naomi
The Hotel Gloria de Sant Jaume is exquisite and beautifully maintained. Our room was lovely and impeccably clean with huge windows and a large bathroom with a sizable shower and two sinks. The spa was very nice and we enjoyed taking a quick break in the sauna and steam room before taking a dip in the pool. The water jets and waterfall were a nice touch as well. The rooftop plunge pool was lovely and it was nice to rest in one of the sun loungers after a long day of walking around Palma. The hotel staff was the best part of our experience at the Hotel Gloria de Sant Jaume. Everyone we interacted with from the moment we arrived was friendly and helpful and made our stay truly special and memorable! We offer a special thank you, to Joaquim, for all his time helping us plan things to do during our stay and all of the recommendations he made for restaurants to try. Thank you to Alexia and Daniela at the front desk for the friendly greetings and dinner reservations. We also thank David, Alex, Lisa and Aida for their friendly service in the bar/restaurant. It made our experience that much better to have such amazing service. The hotel is also very well-located, close to all shopping and dining. We had a wonderful stay and can’t wait to come back.
Leisure Partner
10/10
Exceptional
05 Jun 2024
Simon
Great staff. The hotel location decor and amenities were fantastic
8/10
Excellent
16 Dec 2023
natasha

A wonderful city break ....

Been an amazing trip as always. Only downfall for us is the breakfast service - always slow, lacking detail and usually incorrect. But overall a great place to be and so well located.
Partner
10/10
Exceptional
19 Nov 2023
Keith
Delightful stay in this lovely hotel.
The staff are amazing, friendly and very helpful.
We had breakfasts included during our four nights stay which was excellent!
Partner
8/10
Excellent
22 Oct 2023
Robert

Great Property / Minor Staff Issues

3-nights in standard room. Beautiful, elegant hotel with very friendly, welcoming staff. Stunning bar, excellent drinks, best continental breakfast we've ever experienced. Large, bright, well-equipped and clean room. Great shower but minor bathroom issues: two bits of debris from previous guests were stuck to the sink (old toothpaste and something unidentifiable) / rotted wood trim by the shower / floor tiles around the toilet appeared to be stained by previous flooding incidents. The front-of-house staff were young but uniformly professional. It was odd (to us) that all the women were model beautiful while all the men were just regular looking guys. My wife noted that the hiring manager was probably a middle-age guy. The front desk staff did not seem to know the area all that well and were unaware of a few local basics (such as how the ticket system worked with the Palma-Soller train). They were unaware all surrounding streets were going to be closed for a big marathon race the morning of our departure (we found out by accident and they were surprised when we told them). The airport transfer they arranged to pick us up at the hotel had to be changed to another location and was then changed again. There was poor communication on this internally between staff and between the hotel and the transfer company. The transfer never arrived. Fortunately, the only taxi still inside the closed streets was at that pick-up location. Otherwise, we would have missed our flight out.
Partner
10/10
Exceptional
15 Oct 2023
Rochelle

A lovely stay! Thank you!

We had an absolutely amazing time at Hotel Gloria de Sant Jaume. From the moment we walked in we felt welcomed. The check-in process was one of the best I’ve ever experienced and I saw how appreciated it was when a weary travelling family arrived shortly after us. Each of the front office staff members we met were extremely attentive and went out of their way to ensure we were comfortable. From making dinner reservations, offering tour suggestions, and even organizing a little birthday surprise for me at breakfast one morning (thank you!); nothing was too much trouble.
Breakfast each day was lovely with many delicious options and excellent service.
Cocktails in the beautiful bar/lounge were always expertly mixed and don’t miss out dining right at the Patio Gloria Restaurant one night. It was one of our best meals accompanied by expert, attentive service and an excellent wine selected by a very proficient, helpful and friendly sommelier.
Our room was spacious and clean with a very comfortable bed, pillows and crisp sheets.
The roof top pool area and basement spa areas are also clean and beautiful and perfect to enjoy after busy days of exploring.
I wouldn’t hesitate to recommend Hotel Gloria de Sant Jaume and hope we’re lucky enough to return one day.
Partner
10/10
Exceptional
16 Jul 2023
Nicholas

Stunning service, delicious food, beautiful hotel

The service at this hotel is like watching a master class in running a hotel. The staff are wonderful and the food is stunning, everything thing from the freshly squeezed orange juice to the cakes & pastries to the three course evening dinner. You will not regret a second of your stay.
Partner
10/10
Exceptional
17 Jun 2023
Mike
Amazing and perfect stay! Hotel fab and city brilliant 😊
Partner
10/10
Exceptional
06 Apr 2023
John
Very Classy Hotel. Low key luxury without the shouting. Very friendly warm staff from the moment we walked in. Greeted with a drink of cava which we took to the stunning roof. We took full use of all the facilities , Spa and Swimming Pool in Vaults are beautiful. Roof terrace was so relaxing. Breakfast was incredible and Cocktails in the bar were the best we had in Palma. Location was just perfect for us as all our favourite bars restaurants and shops were 5 mins walk away but you feel you are totally hidden away from the busy city. Our new favourite hotel in Spain and we will definately be back. Muchas Gracias Gloria
Leisure Partner
10/10
Exceptional
23 Feb 2023
Christopher
A hotel with true personality
Leisure Partner
10/10
Exceptional
04 Feb 2023
Nigel
Excellent hotel
Leisure Partner
10/10
Exceptional
11 Jan 2023
Sarah

Exceptional boutique hotel

Exceptional 5 star boutique hotel, a real hidden gem, centrally located off main shopping street Jaime III. Friendly and informative staff provided guidance on dining places and where to walk around. Lovely breakfast each morning included choice of healthy and hearty options. Beautiful decor throughout, very attractive bar and restaurant, gorgeous indoor basement pool and sauna. Lift to Rooftop plunge pool and seating. Can’t wait to stay there again!
Partner
10/10
Exceptional
09 Oct 2022
Chris
Wonderful boutique hotel experience in a period building. All of the staff went out of their way to make all aspects of our stay exceptional. Also really convenient location for access to the shopping areas.
Leisure Partner
10/10
Exceptional
08 Sep 2022
Aimee
Excellent stay, a real gem in the heart of Palma
Leisure Partner
10/10
Exceptional
29 Jul 2022
Kanako
Staff was very friendly and helpful. Breakfast was excellent. Very clean and comfortable.
Leisure
10/10
Exceptional
20 Jun 2022
Stephanie
I am just returned from a wonderful city break with my daughter in Palma. The hotel was marvellous in an excellent location in the old city. All of the staff were extremely helpful and friendly. They provided us with superbe restaurant recommendations. I rarely leave reviews but I have such a high opinion of Hotel Gloria that I want to share this gem of a hotel.
Friends_and_family Family
8/10
Excellent
23 Feb 2022
natasha

Fantastic Weekend

Service a bit slow due to staff shortages ( still).... But the staff they have are fab. Very very clean. No main restaurant yet, and superb indoor pool and spa !
Partner
10/10
Exceptional
09 Oct 2021
Gloria
Fantastic location! Shopping, dining, sightseeing all within walking distance. Staff was lovely and took care of everything at check in as we sat in the bar and had drinks. They then took care of the drinks for us! Will be back!
Leisure Partner
10/10
Exceptional
27 Sep 2021
Anton
Great period building with modern upgrades to suit guest needs. unique rooms
Leisure Partner
10/10
Exceptional
11 Sep 2021
Adrian

Great place!

Lovely place in a great location. Staff very helpful and the rooms are fantastic. Highly recommended!
Business
10/10
Exceptional
11 Dec 2019
Arthur
Great Hotel, rooms, food, personal, just a little noisy In the bed room at night
Partner
10/10
Exceptional
15 Jul 2019
michael

Gorgeous hotel

This hotel is beautiful. We checked in late because of our flight. 2 glasses of Cava was served to us. The spa is gorgeous. The room had a balcony overlooking the street. We also had a 5 am departure time. The hotel packed us a breakfast for the flight. All those touches make a difference and are so rare.
Partner
10/10
Exceptional
13 Jul 2019
marie c
Awesome
Family
10/10
Exceptional
24 Jun 2019
Verified traveler
From the minute we arrived the staff were so friendly and welcoming and it is a beautiful unique hotel. We travel yearly and highly recommend this hotel.
Leisure Partner
10/10
Exceptional
06 Jun 2019
Verified traveler
Just back after a four night stay at the hotel and had a fabulous experience. Hotel was gorgeous with lots of nice touches around. Room was well appointed and had lovely high ceilings and a really decent Bose speaker! Nice little Lindt chocolates on turn down service. The roof terrace is fantastic and after visiting a few others this was by far the best as it was peaceful yet the hotel itself is only a couple of minutes from the middle of the hustle and bustle of Palma. Lovely spa which we made good use of and breakfast is just wonderful. I asked my husband if of all the places we walked around and knowing the locations of some of the other hotels we looked at I asked him if when we come back would you stay here again or try somewhere else, his response was “why would you? This place is just perfect!”. Says it all really!
Leisure Partner
8/10
Excellent
28 May 2019
Jill

Beautiful Hotel but lots of noise from the street

The hotel was beautiful and the staff welcoming. My one complaint was how noisy the area was. We were there on a Friday night and the noise from the street woke us up in the middle of the night several times.
Partner
10/10
Exceptional
17 May 2019
MB
I LOVED this property. The staff was friendly and helpful, the rooms were beautiful and the entire property was completely unique. I would definitely recommend this hotel and would stay there again.
Leisure Family
10/10
Exceptional
05 May 2019
Mark

A perfect gem

Stunning boutique hotel in a perfect location, Difficult to fault.
Service from all staff was exceptional and better than any other I've experienced. Incredibly friendly and helpful.
Downside... On the last evening (Saturday), the noise from a party or gathering was so loud and went on until 3am. Not sure if it was from inside or outside the hotel but it was relentless.
Partner
8/10
Excellent
23 Apr 2019
A

Excellent overall, but not too family friendly

I second all the positive things written about this hotel by the previous guests. It truly is an amazing hotel and the staff are attentive and helpful.

There are a few issues I would like to point out if you're travelling with children:

1. The spa times are restricted for children. This can lead to disappointment, especially since the main reason for paying so much for this hotel is the Spa itself. Not being able to use it after 12PM I found very frustrating.

2. The spa areas and the rooftop area have security cameras installed as you sunbathe/swim. Not sure why this is necessary. It makes you feel as if you're constantly being watched.

3. The recent renovation of the hotel keeps its original features preserved. This includes the windows which do not insulate the sound very well, so you get a lot of noise coming from the outside. Normally not a problem for me, but for children this can prove a bit of a problem.
Family
10/10
Exceptional
11 Apr 2019
Verified traveler
Beautiful hotel with great staff. Highly recommend it.
Leisure
10/10
Exceptional
08 Apr 2019
Verified traveler
Genuinely the best service I have ever received in any 5 star hotel. There are not enough superlatives to describe how fantastic the staff and facilities are. Only 1 comment maybe a gym in the hotel but that’s me being greedy.
Leisure Partner
10/10
Exceptional
28 Mar 2019
Verified traveler
Another fantastic stay at this hotel - the welcome by the staff is exemplary and the attention to detail across the hotel is excellent
Leisure Partner
10/10
Exceptional
10 Mar 2019
Jillian

A dream!

One of the most beautiful hotels I've ever stayed in. Everything was wonderful, from the historic and lovingly restored building to the amazing pool in the quiet underground spa. Friendly and responsive staff, delicious food, luxury in every detail. I loved it.
10/10
Exceptional
20 Nov 2018
NICOLA
Wonderful! Great service & attention to details. I would definitely stay here again!
Friends

Location & surroundings

Gloria de Sant Jaume
Sant Jaume,18, 18, Palma De Mallorca, Spain

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Gloria de Sant Jaume

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