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Protur Naisa Palma

Majorca · Spain

Carrer de Simó Ballester, 6View location

9.4/10Excellent701 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.6/109.6
Neighborhood9.0/109.0
Amenities9.4/109.4
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  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Protur Naisa Palma

Within the innovative concept of Art Hotel, the Protur Naisa Palma Hotel in Palma was born. A modern hotel in the centre of Palma de Mallorca, with an urban character & contemporary style, specially designed for trips as a couple, relaxing getaways & business meetings.

Its 4-star services & its privileged location in the heart of the Balearic capital make it a reference meeting point in the city and one of the best hotels for events in Palma.

In addition to offering personalised attention to detail, a varied gourmet gastronomy, exclusive rooms & high-quality facilities, the hotel has a spa & a rooftop pool, making it ideal for parties, after-work meetings & product presentations. Choose quality & relaxation.

Discover all the hidden corners of the city of Palma, with Protur Naisa Palma Hotel as your base.

Read more about this hotelShow less

With a stay at Protur Naisa Palma Hotel, you'll be centrally located in Palma de Mallorca, within a 10-minute drive of Port of Palma de Mallorca and Cathedral of Santa Maria of Palma.

This spa hotel is 4.9 mi (8 km) from Cala Mayor Beach and 2.6 mi (4.2 km) from Porto Pi Centro Comercial. Make yourself at home in one of the 99 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding.

Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Palma de Mallorca?

This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby Professional property host/manager Ecostars Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately EUR 14 for adults and EUR 14 for children
    • Self parking fee: EUR 18 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

    Catalan

Nearby attractions

La Rambla 0.5 km / 0.3 mi
Centre Cultural La Misericòrdia 0.5 km / 0.3 mi
Es Baluard Museum of Modern and Contemporary Art 0.5 km / 0.3 mi
Municipal Market of Santa Catalina 0.6 km / 0.4 mi
Paseo Maritimo 0.7 km / 0.4 mi
Plaza del Rey Juan Carlos I 0.7 km / 0.4 mi
Passeig del Born 0.7 km / 0.4 mi
Casal Solleric 0.8 km / 0.5 mi
Lonja de Palma de Mallorca 0.9 km / 0.5 mi
Església de Sant Nicolau 0.9 km / 0.5 mi
Plaza de Mercat 0.9 km / 0.6 mi
Palma Town Hall 1.1 km / 0.7 mi
Plaza Espana 1.2 km / 0.7 mi
Juan Miro Foundation 1.2 km / 0.7 mi
Parc de la Mar 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2018
  • Number of floors (main building): 6
  • Single rooms: 20
  • Twin rooms: 30
  • Double rooms: 30
  • Suites: 1
  • Executive rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
Show 75 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • GarageExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hire
  • Transfer serviceExtra charge
  • Secure parkingExtra charge
  • Airport ShuttleExtra charge
  • Laundry service
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Terrace
  • Bicycle storage
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Private pool: 2
  • Library: 1
  • Bikes available
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Poolside snack bar
  • Show cooking
  • Swim-up bar
  • Air conditioning in Restaurant
  • Conference room: 2
  • Meeting room: 2
  • ProjectorExtra charge
  • PrinterExtra charge
  • Photocopier
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Sauna
  • Steam bath
  • MassageExtra charge
  • Spa treatments
  • Beauty salon
  • Spa centre
  • Ecostars ESG AI
  • Breakfast
  • Breakfast served to the tableExtra charge
  • Breakfast a la carteExtra charge
  • À la carte lunchExtra charge
  • BrunchExtra charge
  • Picnic
  • Non-smoking establishment
  • Fitness
  • Cycling / mountain bikingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Protur Naisa Palma

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Protur Naisa Palma

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Protur Naisa Palma

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST-1

    Photos are not available for this room type.

    Protur Naisa Palma

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 1Double or Twin • CAPACITY 1DBT.C1

    Photos are not available for this room type.

    Protur Naisa Palma

    Double or Twin CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
    Double or Twin STANDARDPhoto unavailable3 photos

    Protur Naisa Palma

    Double or Twin STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Cable TV
    • Satellite TV
    • Make-up mirror
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Fitness room
    • Room size (sqm)
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Protur Naisa Palma

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 1 BedroomDUS.ST
    DOUBLE SINGLE USE STANDARDPhoto unavailable3 photos

    Protur Naisa Palma

    DOUBLE SINGLE USE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Room amenities

    • Wheelchair-accessible
    • Safe
    • Bikes Available: 1
    • Fitness room
    • Smoke detector
    • Room size (sqm)
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Bathroom: 1
    • Shower: 1
    • TV
    • Minibar
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Slippers
    • Individually adjustable heating
    • Pay movies
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Disability-friendly bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE CAPACITY 1DOUBLE SINGLE USE • CAPACITY 1DUS.C1

    Photos are not available for this room type.

    Protur Naisa Palma

    DOUBLE SINGLE USE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Protur Naisa Palma

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 1Room • CAPACITY 1ROO.C1

    Photos are not available for this room type.

    Protur Naisa Palma

    Room CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    Protur Naisa Palma

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE TWO BEDSDOUBLE SINGLE USE • TWO BEDSDUS.2B

    Photos are not available for this room type.

    Protur Naisa Palma

    DOUBLE SINGLE USE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Protur Naisa Palma

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-2

    Photos are not available for this room type.

    Protur Naisa Palma

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Protur Naisa Palma

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1
    Double or Twin STANDARDPhoto unavailable6 photos

    Protur Naisa Palma

    Double or Twin STANDARD

    Room photos

    6 photos

    Room overview

    Smoking room
    Occupancy
    Guests: 2–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Room amenities

    • Satellite TV
    • Bathroom: 4
    • Shower: 1
    • TV
    • Radio
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Wheelchair-accessible
    • Disability-friendly bathroom
    • Wi-fi
    • 220V power supply
    • Slippers
    • Room size (sqm)
    • Smoke detector
    • Fitness room
    • Private Pool: 1
    • Bikes Available: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Protur Naisa Palma

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Protur Naisa Palma

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Protur Naisa Palma

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Protur Naisa Palma

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Protur Naisa Palma

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Protur Naisa Palma

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Protur Naisa Palma

9.4
Excellent
701 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.6 /10
Neighborhood
9.0 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
16 Jun 2026
Alexandra
Great stay! Friendly staff. Everything you need in a convenient location
Partner
10/10
Exceptional
15 Jun 2026
Andrea
Great location. Great facilities. Lovely hotel. Breakfast was very good.
Family_with_children
10/10
Exceptional
04 May 2026
Gemma
A little hidden Gem! We loved our stay at the hotel, great location just a short walk into the city centre, close to bars & restaurants. We found two supermarkets a street walk away and a gorgeous little Italian called Arte Pizza were the food was tasty and reasonable priced if you didn't want to walk back into the centre. Great breakfast with plenty of choice with cold and hot options. We used the gym, inside spa area but our favourite was the roof top area with bar, and slightly heated pool with views across the city, great for an early morning swim before breakfast.
Partner
10/10
Exceptional
18 Apr 2026
Daniel
Clean modern hotel in a great location a short walk from the centre. Friendly staff (thanks especially to Oscar), good buffet and quiet rooms. Can’t really fault it at all, lovely stay.
Partner
10/10
Exceptional
08 Apr 2026
Hristo
Everything is okay
Friends_and_family Family
10/10
Exceptional
25 Mar 2026
Zara
The staff really made our stay wonderful. We asked if we could connect our Netflix to the tv but they informed us that the casting ability wasn’t working at the moment. They provided us with a laptop and HDMI cable to still enjoy the programs we wanted. All the staff were kind to us and always happy to help with any situation. Would love to come back again ☺️
Friends
10/10
Exceptional
13 Feb 2026
Rosa
Rooms were clean, staff very friendly, centrally located, we walked everywhere. Would stay here agin.
10/10
Exceptional
10 Nov 2025
Patrícia
Beautiful hotel with spotless rooms, friendly service and delicious food.
10/10
Exceptional
27 Oct 2025
Anne
Fabulous stay, very clean, spacious hotel and room, nice pool facilities, great breakfast. Central location, airport bus stop close by. Would definitely stay again and recommend.
Leisure Partner
10/10
Exceptional
25 Oct 2025
Helen
The staff was very helpful, especially helping me with a rental car. The breakfast was very complete, but I expected higher quality. My breakfast comparison was a hotel in Madrid which cost about the same per night.
Leisure
10/10
Exceptional
23 Oct 2025
Tracy
Lovely modern hotel in a great location down a quiet side street. The breakfast is amazing value. There is a large choice including smoked salmon and many different cheeses as well as hot options. The coffee is excellent from self service coffee machines. The rooms are not large but they are very comfortable. If you don’t like the pillows ask at reception as they have a pillow menu. The rooftop area is small but we always managed to get a seat after a hard day sightseeing. The only downside is the set up of the bathroom. It is lovely with a big walk in shower and a separate room for the toilet but it does not have a proper door and is directly opposite the bed so not very private as the door is like a western style saloon door so open at the top and bottom. We would definitely stay again
Partner
8/10
Excellent
28 Sep 2025
Ed
Great hotel, with a friendly knowledgeable staff, in a nice location right outside the old town. Safe neighborhood right next to Palma Police Station. Nice rooftop pool and lounge. Clean with well layed out rooms. Limited parking in the garage, but street parking available. We enjoyed our Saturday!
Leisure Partner
10/10
Exceptional
26 Sep 2025
Rebecca
Clean room and wonderful service with amazing tips to go around the area. Great breakfast
Friends_and_family Friends
10/10
Exceptional
21 Sep 2025
TERESA
Very quiet rooms, good location
Leisure Friends
10/10
Exceptional
06 Sep 2025
Hannah
I had a fantastic stay at the Protur Naisa Palma Hotel. The amenities were excellent, modern, and well thought out, making the whole experience very comfortable. The breakfast was a real highlight – fresh, varied, and absolutely delicious, especially impressive given the great value for the price. The location is also unbeatable, right in a beautiful part of Palma with everything easily accessible. Overall, it’s a wonderful hotel that delivers far beyond expectations. I’d highly recommend it and would happily stay again!
Leisure Friends
10/10
Exceptional
25 Aug 2025
Charmaine
Who recommended this hotel 100% ideal spot to explore the city with the added bonus of a rooftop pool, will be back x x xthankyou
10/10
Exceptional
10 Aug 2025
Tom
Fantastic
Leisure Friends
10/10
Exceptional
04 Aug 2025
Julie

Good hotel, worth another visit

The hotel was fine, the pillows were very flat and uncomfortable. Breakfast excellent value.
Friends_and_family Friends
10/10
Exceptional
25 Jul 2025
Robert
Great service, good location, cool roof top pool!
Business_and_leisure Partner
10/10
Exceptional
08 Jun 2025
Kenneth
Very good in all aspects
Leisure
10/10
Exceptional
04 Jun 2025
Marie

Hidden Gem

This place is a hidden gem. The staff is friendly, the room super modern and clean and quiet.
Self
10/10
Exceptional
31 May 2025
Cara
We absolutely loved our stay at Protur Naisa in Palma. The hotel is very chic, comfortable, clean and the staff were all very friendly. We especially loved the rooftop pool! Breakfast was great and we had some snacks/drinks at the pool which were also really nice. Would highly recommend to others and if would happily return!
Partner
10/10
Exceptional
29 Apr 2025
sarah
Fantastic hotel lovely staff, super clean and had fabulous facilities. Roof top pool was wonderful in the sunshine. Room well equipped toiletries nice and powerful shower.
Only feedback would be poor quality cheap coffee/tea a nespresso would have been nice and a bottle of water or refill would have been appreciated otherwise fantastic hotel. Location was wonderful able to walk everywhere in teh city yet very quiet for sleeping.
Partner
8/10
Excellent
29 Mar 2025
Ross

Weekend stay

Enjoyed our stay, good service, easy check in and hotel is very tidy and clean.

Some of the facilities need fixing, in particular in the Spa (Jacuzzi, Ice Dispenser, Sauna seats - some wooden slats are broken) and Spa could do with a cold shower / plunge option as its really warm down there.

Breakfast very good. Great selection and like the option to order a fresh omolette. Coffee machine isn't the best.
Partner
10/10
Exceptional
09 Feb 2025
Peter
We had a wonderful weekend break at Protur Palma. The room was well appointed with a great shower. We had use of the spa and used the indoor pool with jacuzzi and sauna on both days. Come hungry for the buffet breakfast there is a lot of choice. Excellent position for walking around as well as catching the bus to Cala Major or Playa de Illetes. The welcome drink voucher was a lovely touch. Look forward to my next wkend break here.
Business_and_leisure
10/10
Exceptional
26 Dec 2024
Noriko
spacious and cozy room, quiet area, near the bus stop
Leisure Family
10/10
Exceptional
10 Dec 2024
Christopher
The hotel was modern, clean and quiet. The reception staff were very helpful. The breakfast buffet had lots of choice.
Leisure Self
10/10
Exceptional
29 Oct 2024
Shairoze
Excellent staff, in particular Francesca at guest check-in and the breakfast staff. Hotel location convenient and well maintained.
Leisure Family
10/10
Exceptional
26 Oct 2024
Ramona
It is a modern hotel located within walking distance to shops and dining places. Very clean and the staff is friendly. We enjoyed the sauna and the interior pool.
Leisure Partner
10/10
Exceptional
23 Jul 2024
paul
We were pleasantly surprised by the room. It was attractive and well appointed. The breakfast buffet was great and the gym was adequate for a vacation workout. Would stay again.
10/10
Exceptional
22 Jul 2024
rosa-maria
It was a very clean and beautiful place service was amazing. They were always there to help when we needed and the location was ideal to walk around Palma.
Friends_and_family Family
10/10
Exceptional
12 Jul 2024
Verified traveler
A fantastic hotel, really well located for exploring the centre of Palma. We had a double room for 3 nights and was very clean and comfortable with all amenities required. Very modern..staff super helpful. Rooftop pool is excellent. Food & drink really well priced and great quality. The breakfast is amazing. Couldnt fault it.
Leisure Friends
10/10
Exceptional
27 Jun 2024
Gareth

Perfect Protur Palma!

Fantastic hotel, great location and food and drink was not only high quality but also great value
Friends_and_family Friends
10/10
Exceptional
13 Jun 2024
Davida
This hotel is perfectly located, trendy, clean and has great food! 10/10 experience!
Leisure Self
10/10
Exceptional
10 Jun 2024
Scott
Great location and wonderful staff. Lovely rooftop pool.
Friends_and_family Family
10/10
Exceptional
07 May 2024
Kassandra
The staff at this property were amazing and so helpful. I felt safe and relaxed here. I would recommend this property to those who are LGBT which is always a concern when traveling. Wonderful place! My wife and I enjoyed the breakfast in the morning and sauna very much.
Leisure Partner
10/10
Exceptional
25 Apr 2024
Daniel
Lots to like and absolutely nothing to grumble about. Super hotel and would certainly return. Many thanks
Leisure Friends
8/10
Excellent
16 Apr 2024
Ernest
Over all this is a good hotel I would stay here again
10/10
Exceptional
02 Mar 2024
Lorraine

Break away

The hotel was lovely and spotless. Staff very helpful and if you needed anything you just had to ask for help. The only thing was they didn’t have a restaurant for night time so you had to book somewhere to eat.
Partner
10/10
Exceptional
21 Dec 2023
Nontawat
Friendly and welcoming staff. The hotel has a spa, sauna, gym, swimming, car park, and of the course the amazing breakfast buffet! Will definitely be returning to this hotel when we visit Palma again!
Leisure Family
10/10
Exceptional
30 Nov 2023
ARKADIUSZ

Top Hotel in Palma

Great hotel, fantastic breakfast, very nice and clean rooms, staf vwry frendly
10/10
Exceptional
13 Nov 2023
Lesley
Superb hotel, breakfast good, staff lovely. Will definitely stay again
10/10
Exceptional
16 Oct 2023
Simon

Fabulous Hotel

A fantastic hotel - best European city hotel have stayed in. Centrally positioned; Great value; friendly staff; fabulous roof top bar and pool; spacious,comfortable room and bathroom; huge choice of food for breakfast. Highly recommended
Partner
10/10
Exceptional
15 Oct 2023
Stephen
Great central location
8/10
Excellent
15 Oct 2023
Ron
The hotel is clean, modern and has wonderful helpful staff. The breakfast buffet is well appointed, and most days, tasty. I would give the hotel high value for its location yet quiet ambience. The rooms are comfortable with comfortable beds. However, we struggled to keep the air conditioner on all night. As it goes on and off by temperature.
Leisure Partner
10/10
Exceptional
10 Oct 2023
Alexis
Beautiful hotel, amazing pools (inside and outside), fantastic area close to everything. The staff were very friendly. I would stay at this hotel again.
Leisure Partner
10/10
Exceptional
21 Sep 2023
Shona
Our third visit to this hotel and another wonderful trip! Love the hotel, it’s location is perfect and the rooftop area and bar is ideal for those sunny days relaxing, all within close proximity to everything you need. All of the staff are friendly and welcoming and can’t do enough for you, every request is accommodated. A special thank you to Ernesto and Inma on Reception for all their assistance during our stay.
Leisure Partner
10/10
Exceptional
19 Sep 2023
Heather

Fantastic hotel.

Really lovely hotel. Staff super friendly. Breakfast wonderful. Indoor and outdoor pool and bike rental. Couldn't fault it!
10/10
Exceptional
30 Jul 2023
Amita
Thank you for providing a fabulous experience. The team were incredibly helpful and professional at all times. I would happily come back and stay again.
Friends_and_family Family
10/10
Exceptional
15 Jul 2023
Jesse
Wonderful stay. Felt Luxe and clean. Will return
10/10
Exceptional
12 Jul 2023
Olivia
Overall the hotel was lovely and clean, the staff were friendly and helpful and the rooftop pool and bar was such a lovely addition. Would revisit!
Leisure Partner
10/10
Exceptional
01 Jul 2023
Kathryn
A superb hotel, modern and spacious. Close to the main shopping and eating areas, close to bus and train stations.
Leisure Friends
10/10
Exceptional
01 Jul 2023
Talia

10/10

Everything was perfect. Clean hotel, good breakfast, good location and friendly front desk.
Partner
10/10
Exceptional
26 Jun 2023
Joanne
The hotel was absolutely stunning with an incredible variety of food and drink for breakfast. All staff were so friendly and the rooftop bar and pool were great for spending the afternoons.
8/10
Excellent
24 Jun 2023
denise

Anniversary Trip to Palama

The Hotel is about a 10 minute walk to the city centre. located in a quiet street.
We had room 219 which was a very small room- if I stayed again i would want to be upgraded to a larger room.
Breakfast was good. We used the pool and the pool area which really is not big enough for the amount of people using this facility - but after a day of sightseeing - wanted a swim to cool off
Partner
10/10
Exceptional
17 Jun 2023
Amira
Everything was perfect! Staff were super helpful. Special thanks to the three ladies who worked at the desk during the day. Your recommendations were great!
Leisure Self
8/10
Excellent
15 Jun 2023
Paul Octavian
The hotel has a great pool, the breakfest buffet has a great selection . The location is goog as well
10/10
Exceptional
11 May 2023
Anne

Brilliant Hotel

Fabulous location very well equipped great rooms great breakfast. Beautiful roof terrace and pool. Staff could not be more helpful definitely recommend this hotel
Friends_and_family Family
10/10
Exceptional
03 May 2023
Kelly
Very good location, within walking distance to restaurants and attractions. Very modern and clean hotel. Lovely roof top pool with bar.
Leisure Partner
10/10
Exceptional
28 Apr 2023
Verified traveler
Very nice hotel and good breakfast.
Only criticism would be the view from the room. Although this did not bother me.
Partner
10/10
Exceptional
21 Apr 2023
Catherine
Beautiful brand new hotel with wonderful staff. High end contemporary style and finish throughout the property. Excellent location for visiting the beautiful historic old town. Great breakfast. Lovely rooftop pool and chilling area. Thank you Protur Naisa for a wonderful stay!
Leisure Partner
10/10
Exceptional
07 Mar 2023
Debbie Caroline
Great location for the city centre. Clean and frinendly
Leisure Partner
8/10
Excellent
06 Mar 2023
Kevin
Modern and well appointed mid sized boutique hotel close to the city centre! Although on the smaller size, the standard room was well designed with easy access to all the necessary modern amenities like a phone charging stand. The pool/spa area was also small but again well designed to provide comfort and convenience especially for families. Buffet breakfast spread was quite good offering all types of hot and cold options including an array of juices. There’s plenty of common areas to chill as well! Highly recommend staying here for easy access to the main attractions!
Leisure Family
6/10
Pleasant
20 Feb 2023
Andrea
The property and staff were incredible. However, the Expedia listing was incredibly misleading. I booked this hotel specifically for the room with the private jacuzzi on the terrace. I paid extra on Expedia for this room, and yet, when I checked in, I was given a regular double room- no tub. After speaking with reception, and the wonderful staff there, I was informed that it was only possible to book them directly through the hotel. The reception admitted that I was not the first to be deceived by Expedia, and that the listing was falsely advertising the room. I have reached out to Expedia to correct this problem, but have had no resolution to date. (A week later.)
Leisure Self
10/10
Exceptional
11 Jan 2023
Lisa

Review

Fabulous hotel, breakfast was excellent and the staff were first class.
Partner
10/10
Exceptional
15 Oct 2022
Gemma
Stunning hotel with beautiful rooms. All
Partner
8/10
Excellent
04 Oct 2022
Emily
I really liked this hotel. The rooftop pool area is great. The only thing letting it down is the reception. They do not have enough staff working checking people in. Huge build up of people and people complaining. Otherwise great hotel.
Leisure Friends
10/10
Exceptional
25 Sep 2022
Verified traveler

Perfect hotel for Palma city break

Great hotel, reasonably priced and well located near many of the best bars and restaurants in the city. Breakfast was excellent and the spa and rooftop pool well maintained and not too busy
Partner
10/10
Exceptional
31 Aug 2022
Sarah-Jane
We stayed just for one night on our way back to the airport from a family holiday. We chose the hotel as it was reasonably priced, had a rooftop pool for the kids and connecting rooms. We were pleasantly surprised when we got there. Our rooms were ready by 11am so no hanging around. Good choice of Welcome drink. Our room had 1 front door and a door for each room. Felt really safe with young kids like we were staying in a 2 bed apartment. Loved the decor and features in the room. Modern charging facilities for phones and control panels for lights and blinds. Air con easy to use too. Decent sized pool and lovely roof bar and sunbeds. Large Sunbeds available to hire fir €25 (they fit the 4 of us on 1). Lovely restaurants and a corner store all within a few 100 yds. Would definitely stay again.
Leisure Family_with_children
10/10
Exceptional
28 Jul 2022
Kathryn Anne dorcas
The Hotel was just amazing! Indoor and outdoor areas are just Devine! Especially the roof terrace after a busy day! I didn’t get a chance to use the pools or spa facilities as we spent most of our time visiting my dad in hospital in ICU.
If we were to visit Palma again, it would most likely be at this Hotel, for it’s location is close by to the town, Cathedral and lots of shops! Thank you for making our short stay enjoyable!
Family
10/10
Exceptional
13 Jul 2022
Alistair
Good location; great rooftop pool and bar; well appointed rooms; friendly staff.
Business_and_leisure Self
10/10
Exceptional
20 Jun 2022
Karen
Great hotel. Not a great view though.
Friends_and_family Friends
10/10
Exceptional
16 Jun 2022
Daniel
Staff very helpful and knowledgable of the local area. We frequently asked for dining recommendations and they were all great. Will be staying at this hotel when we next visit Palma.
Leisure Partner
10/10
Exceptional
14 Jun 2022
Douglas
Second visit to this hotel and will go again
Leisure Family
10/10
Exceptional
19 Oct 2021
Santiago
Good location and friendly service
Leisure Friends
10/10
Exceptional
10 Sep 2021
Ceri

Great place, amazing breakfast

Lovely hotel. Gorgeous room in a great location. Really friendly staff. Breakfast was great, really worth paying for. The only thing worth noting is the fancy beds by the pool in the pictures are an extra €50 which I’d read before booking so wasn’t disappointed, but I think would have been sad about if I hadn’t known.
Self
10/10
Exceptional
09 Sep 2021
John
Lovely hotel, great pool and breakfast. Great position above the port. Great staff.
Partner
10/10
Exceptional
15 Aug 2021
Verified traveler
Clean, quiet, modern,good location. Expensive though needing 2 rooms for a family of 4
Leisure
10/10
Exceptional
26 Jul 2021
Verified traveler
Loved it no complaints. Would book again
Leisure Partner
2/10
Poor
05 Jul 2021
Verified traveler
More like a 3 star rather than a 4 star property with no real care about the individual customer
Business_and_leisure Self
10/10
Exceptional
18 Jun 2021
Edward

Great Place

A good quality hotel especially friendly staff especially on reception and at breakfast
Friends_and_family Friends
10/10
Exceptional
09 Jan 2021
Marcus

Gem of a city hotel

This was an amazing city hotel. It was really clean, comfortable and full of interesting design features throughout. The spa was compact but full of great features. My wife and I spent a pleasant 2 days using the facilities during some rainy days.
Partner
10/10
Exceptional
14 Aug 2020
Aaron
Amazing!!! Staff was very friendly and helpful!
Friends_and_family Family
10/10
Exceptional
07 Aug 2020
Wonderful
Overall Great location next to Paseo Mallorca and Santa Catalina.ThePool and roof top area was lovely!Comfortable and modern rooms. The only thing we would have wishes was a balcony!We will for sure come back!
Leisure Partner
10/10
Exceptional
29 Jul 2020
Verified traveler
Loved everything about this hotel. Great value for money
Leisure Friends
10/10
Exceptional
12 Feb 2020
charles

Palma weekend

Great location and modern well appointed hotel with lovely breakfast
Friends_and_family Family
8/10
Excellent
03 Nov 2019
TanyaP
Gorgeous property with great breakfast. Comfortable beds and great design. Only downside was the parking situation. It was a frustrating thing we had to deal with every night. Their parking lot which I suspect was really small was always full at all hours of the day. We were even told that we should park our car really far away and leave it there for the duration of our trip, but we needed it daily to explore the island. Other than that this place was great. Just don't expect to park here.
Leisure Friends
10/10
Exceptional
30 Oct 2019
Verified traveler
A very central location, swimming pool outdoors & indoors, outdoor pool would have been better if it had more sun loungers
Leisure Friends
10/10
Exceptional
22 Oct 2019
David

Highly recommend

The service we received from all the staff was superb, from the front desk, to the bar. The property is new and stylish, rooms size is generous, the location makes it walk-able to all of the tourist points in the old town.
Partner
8/10
Excellent
19 Oct 2019
Verified traveler
Good location, quiet and spacious. Handy for days out in the city & nice to return to relax.
Leisure Partner
10/10
Exceptional
08 Oct 2019
Verified traveler
Roof top pool excellent , staff very efficient and willing to help with anything . Breakfast excellent and really central location would defiantly recommend
Leisure Family
10/10
Exceptional
07 Oct 2019
Verified traveler
Location was excellent and the staff were so helpful particularly Patricia. They even gave us coffee, croissant and melon before we left as we were too early for breakfast which was very kind and appreciated. The room was lovely and clean too and the facilities including the spa in the basement were excellent. Very good hotel I would highly recommend it.
Leisure Partner
10/10
Exceptional
03 Oct 2019
Patrick
The hotel has a nice design and it is located in a good area. The rooms are spacious and clean and the bed is very comfortable. It's quite easy to get around Palm from its location and you have good restaurants around. Av. de Jaume III is about 5-10 minutes away where you can find a lot of shopping options. Old town is also easily to reach by foot.

It would be great to add some curtains to the window. Our room had a street view and the \"top to bottom\" style window had only blackout curtains, so it's somehow impossible to have privacy if you don't keep the blackout curtains closed day and night.
Leisure Family
4/10
Poor
30 Sep 2019
Verified traveler
Our room HVAC didn’t work first night. Maintenance staff couldn’t fix. We had a noisy, hot night with little sleep. Front desk staff promised that the room charge would be taken care of. Instead hotel manager, Jose Calderon, only comped us two drinks. He never responded to my email request to discuss situation.
Leisure
10/10
Exceptional
29 Sep 2019
Ivan

Great hotel, recently renewed

Great hotel, nice indoor and outdoor pools, great gym. Staff is also great
10/10
Exceptional
28 Sep 2019
Arlene

Nice little hotel, book away!

Stayed for 3 nights hotel was very clean fresh bedding and towels every day, continental breakfast was nice reception staff was courteous and very accommodating would definitely book again. Thank you Protur
Partner
10/10
Exceptional
21 Sep 2019
Verified traveler
The hotel is of a very high standard with comfy rooms, kept clean and tidy with daily housekeeping, the staff are very friendly and helpful, the rooftop bar and pool area is great and the breakfast buffet is one of the best!
10/10
Exceptional
17 Sep 2019
Verified traveler
Wonderful!! Very clean, helpful staff and fun location.
Friends_and_family Friends
10/10
Exceptional
15 Sep 2019
Verified traveler
The hotel's position, relatively close to Palma centre, is good and especially useful for the bus to the airport. Splendid breakfast, air conditioning in the room very quiet, view from my room at the back of the hotel consisted of scruffy flats. Somebody at the excellent pool area on the roof charged a bottle of champagne to my room account (even forged my signature!). Overall a good experience, (fab interior design) largely because it's a new hotel (early 2019).
Leisure Partner
6/10
Pleasant
10 Sep 2019
Verified traveler
Hotel is well located, clean and modern with a rooftop terrace and pool. What was disappointing was the 50 euro charge to use the Balinese beds! There was 4 sun beds which wasn’t chargeable but there was a bun fight every morning to get one or you could sit on a rather uncomfortable deck chair. There was no mention of this charge on the hotel website and if there had been I would have picked a different hotel as this was the purpose of our holiday.
Leisure Partner

Location & surroundings

Protur Naisa Palma
Carrer de Simó Ballester, 6, Palma De Mallorca, Spain

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Protur Naisa Palma

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