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AC Ciutat de Palma

Majorca · Spain

Calle Plaza Puente, 3View location

8.4/10Excellent499 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.4/108.4
Condition8.6/108.6
Location8.2/108.2
Neighborhood8.2/108.2
Quality9.0/109.0
Value8.0/108.0
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification
  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About AC Ciutat de Palma

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 10 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 84 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected.

Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Distances are displayed to the nearest 0.

Read more about this hotelShow less

With a stay at AC Hotel Ciutat de Palma by Marriott, you'll be centrally located in Palma de Mallorca, a 5-minute drive from Porto Pi Centro Comercial and 6 minutes from Port of Palma de Mallorca.

This hotel is 3.3 mi (5.3 km) from Cala Mayor Beach and 1.5 mi (2.4 km) from Cathedral of Santa Maria of Palma. Make yourself at home in one of the 84 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access is available to keep you connected.

Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Bioscore Sustainability Pets not allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property uses some solar energy
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18.7 per person
    • Self parking fee: EUR 28 per day
    • Rollaway bed fee: EUR 33 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Paseo Maritimo 0.3 km / 0.2 mi
Municipal Market of Santa Catalina 0.5 km / 0.3 mi
Pueblo Espanol 0.6 km / 0.4 mi
Auditorium de Palma de Mallorca 0.7 km / 0.5 mi
Es Baluard Museum of Modern and Contemporary Art 1 km / 0.6 mi
Lonja de Palma de Mallorca 1.1 km / 0.7 mi
Gomila Square 1.1 km / 0.7 mi
Parc de la Mar 1.2 km / 0.8 mi
Royal Palace of La Almudaina 1.3 km / 0.8 mi
Passeig del Born 1.4 km / 0.8 mi
La Rambla 1.4 km / 0.9 mi
Plaza del Rey Juan Carlos I 1.4 km / 0.9 mi
Casal Solleric 1.4 km / 0.9 mi
Cathedral of Santa Maria of Palma 1.4 km / 0.9 mi
Ses Voltes 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 84
  • Number of floors (main building): 5
  • Double rooms: 83
  • Suites: 1
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
Show 48 more facilities & services
  • City centre
  • Bus/Train station
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Children playground
  • TV lounge
  • Bioscore Sustainability Certification
  • Breakfast
  • Breakfast buffet
  • Snacks
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    AC Ciutat de Palma

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    AC Ciutat de Palma

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN BED NON SMOKINGRoom • QUEEN BED NON SMOKINGROO.NM-QN

    Photos are not available for this room type.

    AC Ciutat de Palma

    Room QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    AC Ciutat de Palma

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    AC Ciutat de Palma

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    AC Ciutat de Palma

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV

    Photos are not available for this room type.

    AC Ciutat de Palma

    SINGLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    AC Ciutat de Palma

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    AC Ciutat de Palma

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
    TWIN STANDARDPhoto unavailable6 photos

    AC Ciutat de Palma

    TWIN STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Safe
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Desk
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    AC Ciutat de Palma

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ONE BEDTRIPLE • ONE BEDTPL.1B

    Photos are not available for this room type.

    AC Ciutat de Palma

    TRIPLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    AC Ciutat de Palma

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1

    Photos are not available for this room type.

    AC Ciutat de Palma

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    AC Ciutat de Palma

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    AC Ciutat de Palma

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE GUEST ROOM QUEEN BEDTRIPLE • GUEST ROOM QUEEN BEDTPL.GR-QN

    Photos are not available for this room type.

    AC Ciutat de Palma

    TRIPLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    AC Ciutat de Palma

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    AC Ciutat de Palma

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWS NON SMOKINGDOUBLE • WITH VIEWS NON SMOKINGDBL.NM-WV

    Photos are not available for this room type.

    AC Ciutat de Palma

    DOUBLE WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    AC Ciutat de Palma

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    AC Ciutat de Palma

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN

    Photos are not available for this room type.

    AC Ciutat de Palma

    Room QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    AC Ciutat de Palma

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 23 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable1 photo

    AC Ciutat de Palma

    TRIPLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Bed setup
    Queen-size bed 150-154 width, 3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Facilities with extra charge

    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    AC Ciutat de Palma

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    AC Ciutat de Palma

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    AC Ciutat de Palma

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    AC Ciutat de Palma

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    AC Ciutat de Palma

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 20 m²DBL.QN-1
    DOUBLE QUEEN SIZE BEDPhoto unavailable4 photos

    AC Ciutat de Palma

    DOUBLE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Room amenities

    • Safe
    • Desk
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    AC Ciutat de Palma

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    AC Ciutat de Palma

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    AC Ciutat de Palma

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 20 m²DBL.WV
    DOUBLE WITH VIEWSPhoto unavailable9 photos

    AC Ciutat de Palma

    DOUBLE WITH VIEWS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Bathroom
    • TV
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Electric Kettle
    • Slippers
    • Bathrobes
    • Desk

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 20 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable8 photos

    AC Ciutat de Palma

    DOUBLE SUPERIOR KING BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Individually adjustable air conditioning
    • Desk
    • Safe
    • Tea and coffee making facilities
    • TV
    • Minibar
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    AC Ciutat de Palma

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    AC Ciutat de Palma

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    AC Ciutat de Palma

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    AC Ciutat de Palma

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 20 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    AC Ciutat de Palma

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Shower
    • Desk

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about AC Ciutat de Palma

8.4
Excellent
499 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
8.2 /10
Neighborhood
8.2 /10
Quality
9.0 /10
Value
8.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
21 Jun 2026
Mr A
Very well situated in a central position within walking distance of the main shopping and restaurant area and the port area also nearby this is a real find. Good value for money.
Partner
10/10
Exceptional
29 Mar 2026
Ali
Room was clean and modern
Partner
10/10
Exceptional
21 Mar 2026
Portia
Lovely hotel in a great location, very clean.
Partner
8/10
Excellent
20 Mar 2026
Cristianne
Ok
Partner
6/10
Pleasant
08 Mar 2026
Samuel
+Staff were friendly and were able to prepare the room sooner than the check in time.
+Room’s spacious (Queen Room for 2 people) and had a good range of amenities (body wash, shampoo, coffee machine, bottled water, iron and safe)
+Good night sleep

- Room was dusty all over.
- noise transfer from balcony door was very loud like the door seal wasn’t working. On a busy main road so a lot of noise from cars.

Overall, a good stay for the money. 10min walk to the city centre of Palma. A lot of restaurants in the area if you didn’t want to walk too far
Partner
10/10
Exceptional
09 Feb 2026
Alister
Great
10/10
Exceptional
06 Jan 2026
YING
Nice location, cozy place to stay
Leisure
10/10
Exceptional
21 Oct 2025
Karl
Excellent staff
Business_and_leisure Self
4/10
Poor
08 Sep 2025
John
Too small
2/10
Poor
08 Aug 2025
Samara
I would not recommend this hotel. From the moment I walked in, there was a distinct unpleasant smell throughout the property. The place felt old, poorly maintained, and in need of serious renovations. The location didn’t help either, it’s in a run-down area surrounded by numerous Thai massage parlors, right on a busy intersection where traffic noise was constant day and night.
The WiFi didn’t work at all during my stay, and when I asked the staff for help, they were rude and dismissive. In fact, the staff’s general attitude was unwelcoming, and they offered no useful assistance, not even with basic local recommendations. Overall, this was one of the least pleasant hotel experiences I’ve had between the smell, the noise, the poor service, and the outdated facilities, I regretted booking here. Shocked that this is a Marriot.
Business_and_leisure Self
10/10
Exceptional
17 Jun 2025
Erika
Room was super clean, bed very comfortable, service and helpfulness of all staff (lounge/dining, housekeeping, front desk). Great location walking distance to many restaurants, sights, bus transport, etc.
Business_and_leisure Self
10/10
Exceptional
03 Apr 2025
Caroline
Beautiful room, nice location
10/10
Exceptional
30 Mar 2025
Claudia
Gorgeous hotel, very nice employees.
Leisure Friends
10/10
Exceptional
24 Mar 2025
Gary
Great hotel. Awesome location. Amazing breakfast.
Business
8/10
Excellent
23 Mar 2025
Judith
Lovely buffet breakfast
Good location for walking around the city
First floor room - aware of traffic and bar noise till late - to be expected but might not suit light sleepers
Leisure Partner
10/10
Exceptional
23 Jan 2025
Luke
Very nice property. Expedia has the wrong address in, so it took us some time to find it. But we found it by just typing in the hotel name instead of the address
Leisure Family
10/10
Exceptional
29 Dec 2024
Jun
Very good location, clean, friendly and polite staff
6/10
Pleasant
07 Sep 2024
Daniel
I would’ve marked my overall rating a lot higher but I was misled by the staff on the building parking. The cost was never discussed and I was under the impression that it was going to be free. When i checked out i was charged $30 EUR a night for parking when there was free street parking thay I would’ve been completely fine with. The interaction rubbed me the wrong way and lack of transparency doesnt feel great.
Leisure Partner
6/10
Pleasant
15 Aug 2024
nathalie
This hotel is in a great location however, the rooms are very dated and small beds are not very comfortable. Main area is renovated, but not rooms
2/10
Poor
11 Aug 2024
Farah
**Review:**

Disappointing stay. The staff was unclear about extra bed charges, and the parking lot was full, forcing us to park on the street where our car window was broken. The area felt unsafe, and the poor treatment at checkout only made things worse. Wouldn't recommend.
Leisure Friends
6/10
Pleasant
20 Jul 2024
Maria
Great location with easy to access but parking options are limited if you are renting car. The staff are very friendly. However, since the hotel is situated on a main street, the room can be quite noisy.
Leisure Partner
8/10
Excellent
22 Apr 2024
Nigel
Ideally situated for transport and walking distance to shops/bars/eateries and site seeing
Leisure Partner
8/10
Excellent
22 Mar 2024
nivia
The property is nice and clean . Staff was great and helpful. Long walking to city center . No air conditioning but weather about 65 . My room was quite hot because of location but they send in a good fan .
Leisure Family
8/10
Excellent
28 Dec 2023
Verified traveler
Hotel is good, close to the centre, and clean.
Only draw backs was the room was always very hot as the AC was not working as it should and there was quite a bit of noise from outside due to cars on the road right outside the hotel
Self
8/10
Excellent
03 Oct 2023
Alexandra
The hotel is in a great location. Walkable to the shopping center and many restaurant options.
Leisure Self
6/10
Pleasant
16 Apr 2023
Alice
Hotel has a nice bar / lounge area the location is convenient however the rooms are all facing an extremely busy cross road and it’s impossible to sleep without ear plugs. We had to buy some from the pharmacy next door the next day. Room was clean, would have been nice to provide some soap to wash hands (we had to use the shower gel provided in the shower). Staff were very polite and accommodating.
Leisure Partner
10/10
Exceptional
05 Apr 2023
Peter
Great hotel, great location, friendly staff and great value.
Friends_and_family Family
10/10
Exceptional
05 Apr 2023
Linda

Night in Palma

Nice hotel in great location. A stroll along the front took you to the old town and cathedral.Room was comfy and clean. Would stay here again.
Partner
10/10
Exceptional
04 Apr 2023
Peter

Wonderful stay

Wonderful stay, staff were so friendly, great value for the standard of room. Hotel is ideal for city break to Palma as location is perfect for reaching all locations within a short time.
Friends_and_family Family
10/10
Exceptional
08 Mar 2023
Adrian

Brilliant Stay

Great service , Wonderful room with amazing shower,Very clean hotel .Staff Brilliant. Fantastic breakfast with lots to choice from. Will return again.
Partner
10/10
Exceptional
09 Feb 2023
Gary

Great room great staff

The hotel staff are fantastic.
Business
10/10
Exceptional
03 Sep 2022
CATHERINE
Liked the staff I met , the modern vibe and location to port and town
Leisure Family
10/10
Exceptional
28 Aug 2022
Leslie
Great location and friendly helpful staff
Leisure Self
10/10
Exceptional
13 Jul 2022
Fais
Great hotel and near the train and metro station! Clean and great rooms!
Leisure Family
10/10
Exceptional
16 May 2022
Jessica N
Loved this hotel. We were in a gorgeous corner room with spacious windows. The staff was incredibly friendly and helped us multiple times figure out the public transit system. The gym was small but clean and easy to access. Would definitely stay again.
Leisure Family
10/10
Exceptional
08 May 2022
Christiane
I can’t complain about nothing. Staff super friendly, excellent location, great breakfast.
Business_and_leisure Partner
10/10
Exceptional
11 Apr 2022
Steven
A good hotel one street up from the harbour. Restaurants on all four corners of the crossroads. Easy walk to castle, cathedral and town. About 30 mins to the beach, not really a hotel for summer beaching but excellent for town and food. 20 mins from airport…very nice. Breakfast excellent.
Leisure Partner
8/10
Excellent
07 Jan 2022
TOMAS
Excellent Staff, very professional and always ready to help!
Very clean
Certain rooms can suffer of street noise
Business_and_leisure Self
10/10
Exceptional
03 Dec 2021
Jill

Great value

Nice clean well located hotel with comfortable rooms and nice views
Partner
8/10
Excellent
19 Nov 2021
Jill

Very nice hotel in N excellent location

This hotel is very well designed and clean. It’s in a great location next to Santa Catalina where there is an abundance of great food, bars and shops. It is also just a block up from the harbor.
Partner
10/10
Exceptional
13 Sep 2021
Laurent
Great rooms and amenities. The staff is very helpful.
Leisure Partner
6/10
Pleasant
09 Aug 2021
Vanessa
Dfh
Leisure Family_with_children
8/10
Excellent
27 Oct 2019
Verified traveler
Close to sites. Easy walking distances to shopping, food and entertainment
Leisure Friends
6/10
Pleasant
07 Oct 2019
Verified traveler

Rude staff and things missing/stolen from room

Clean and comfortable, and good location. However we had some problems with the staff. One person in the group had a dress gone missing from her room, and we suspect that is was stolen. When she addressed the receptionist (a young man) he was very rude and not willing to help at all. He did not inform her that she needed to contact the police and did not help instruct her how to. Fortunately another more experienced staff member was able to help and got her in touch with the police. Because of this it would not feel safe to return to this hotel.
Business Friends
10/10
Exceptional
26 Sep 2019
Verified traveler
The staff at this hotel is amazing. They were very gracious to my parents, throughout their stay. But most impressively, my bridal veil was damaged by a laundry service in the USA. Though no fault of their own, the hotel staff coordinated services to have my veil repaired and steamed in less than 6 hours, ready for my special day.
Leisure
6/10
Pleasant
15 Sep 2019
Verified traveler
Didn’t like the temperature in the bar, too cold to stay.
4/10
Poor
03 Sep 2019
expediaroy
Hello, I had a very bad experience and here are my comments.
1)I called one day before asking for parking. The receptionist told me 'dont worry there is no problem, when you arrive we will provide you with private parking' however when I arrived the other receptionist told me 'you had to pre-book parking because we only have 7 places therefore is fully booked'and I had no parking in the end (!) although I called to make sure this doesnt happen.
2) When we arrived there is no place to unload the car with luggage. bare in mind I am travelling with kinds hence loads of luggage, strollers, baby in arms, car seat, etc..
3) My husband was looking for parking as it was a busy night there was nothing available nearby so I got down the car and went to the lobby to ask for advice and there was nobody at the desk for about 15 mins.
4) I asked for help at the reception and a guy called Alberto told me'I am alone hence I cannot help you.
5) Alberto was very rude and unwelcoming. I was very surprised because as a Marriot Bonvoy I am not used to this rudeness.
6) I asked for a baby bed crib, he replied 'if I find one I will send it to you but I think they are all taken'.
Leisure Family
8/10
Excellent
14 Aug 2019
Verified traveler
Very clean and friendly staff. The pillows are very uncomfortable and lumpy though which was disappointing and didn't fit with the great mattress and detail in the rest of the hotel. Location was ok but it was about a 15 minute walk from town, 25 min walk to the beach and in the heat, this is a lonnnng way to walk. It is near the marina, but there is no beach there.
Leisure Partner
10/10
Exceptional
07 Jun 2019
Wendy
Was meeting up with friends before heading to Sóller and the hotel was a great place to connect. Staff was friendly and informative. Hotel wonderfully situated with some great cafes and the water all nearby.
Partner
8/10
Excellent
12 May 2019
Verified traveler
Easy walking distance to palma city and harbour. Plenty of eateries and bars in walking distance. Couldn’t ask for anything else, except maybe a pool !
Leisure Family
6/10
Pleasant
29 Dec 2018
Mark

Excellent hotel. Spoiled by road noise

The hotel is clean. Staff are superb. But it's really really let down by the road noise.
I stayed in room 206 overlooking traffic lights. It's so noisy the French window vibrates.
The staff friendliness,hotel interior, beds, car park and gym were all immaculate, but even so due to the noise I wouldnt stay again.
Fitting double glazing would make this a lovely hotel in a perfect location.
8/10
Excellent
24 Sep 2018
Bridgetjonny

Emergency relocation

After a disasterous villa letting we decide to abandon and relocate to Palma half way through our one week stay. Hotel well located - a 15min walk from the city centre. Clean and room was comfortable. Only issue we had was the bathroom sink and shower not draining quickly enough. No bones about it this is a perfect hotel for business users, it was good for us (a wife and 2 year old) as a way of fixing a holiday that was close to being a disaster.

Staff excellent.
10/10
Exceptional
07 Aug 2018
Verified traveler
Modern, clean, walking distance to port and downtown. Staff very kind.
Family
10/10
Exceptional
24 Jul 2018
Yvonne

Nice centrally located hotel

First impression was that the room and bathroom are very luxurious and spacious with an extra large TV. A little bit noisy outside but considering location that’s to be expected and didn’t affect our sleep during our 5 night stay. Only downside was that there wasn’t a dressing table/desk with mirror by a socket in the bedroom to do hair and makeup so I had to do it in the bathroom standing up
8/10
Excellent
22 Jul 2018
Y
If you need to modify your reservation you have to email them instead of call. I wasted huge amount of time by trying to call, actually talking to hotel staff. The email isn’t on the website and web form won’t reach the hotel. It was frustrating that I was talking to a hotel staff but in order to change reservation I have to go back to my room to send him an email. Also breakfast was overpriced as 16 euro. The price wasn’t listed in the welcome letter so we assumed it’s included in the accommodation and we were shocked to receive the bill later.
6/10
Pleasant
02 May 2018
Teithwyr

Worth considering

This hotel is worth considering if more central hotels are booked up or too expensive. It's at a busy junction which means it's quite noisy. After one night we asked to be moved to a more quiet room, but even then had to keep the windows shut and the AC on all night. It's only 15 mins walk into the centre and there are plenty of buses. We were offered breakfast for 10 Euros each but decided against it because we wanted something more simple and there are plenty of bars nearby serving breakfast. It's a business hotel rather than tourist, but that made no difference to us.
10/10
Exceptional
20 Oct 2017
Verified traveler

Recommended

Close to everything. Great tapas bar across the street. Clean room.
10/10
Exceptional
03 Oct 2017
Debra

Lovely hotel

Could have done with a safe in the room. But other than that hotel was great - staff very friendly and accommodating
6/10
Pleasant
11 Sep 2017
Snap

Very convenient hotel but lots of traffic and stre

Very comfortable hotel with good facilities and staff but noise at night was an issue.
6/10
Pleasant
29 Jun 2017
Verified traveler
Original room given smelt strongly of smoke despite me requesting a non smoking room. We're given another room which unfortunately was very noisy at the front of the hotel. Bar and restaurant being restructured so not available- felt we should have been told that beforehand. Good area
Partner
10/10
Exceptional
25 Jun 2017
pk

everything I needed for a work trip

The staff are competent, professional and friendly.
6/10
Pleasant
10 May 2017
Hubertus

Ok but could be better

Window needed repairing was not able to close so room was very noise from traffic. Reluctantly they gave in to change the room. No bar/restaurant due to building work. General confused staff.
6/10
Pleasant
08 Aug 2016
Peter
Very dissapointed - no rooftop!
Partner
8/10
Excellent
04 Aug 2016
wail

Good location ( near old town )

The hotel is walking distance from old down town witch is the shopping, cafe and entertainment area,
Staff are helpful
Gym is ok,
6/10
Pleasant
03 Aug 2016
Ashish

Disappointing choice

Disappointing experience. In a beach town the closest beach was 2 hours away by bus. No free WiFi was available in the room, even though promised on Hotels.com website. Breakfast was good. Quite far from the airport Far from the main Plaza.
Family
10/10
Exceptional
14 Jun 2016
SE HEE

Joey

had a great night with my wife. We were satisfied to nice services and cleanness of the room. However, the parking lots seem often fully occupied
Partner
10/10
Exceptional
17 Sep 2015
Verified traveler

very nice hotel for the money,clean,nice staff,

we would recommend this hotel.We like the price.It was clean.The staff is very helpful.They go out of their way to help you.Very impressed by the staff especially.
8/10
Excellent
05 Sep 2015
Agnes

Nice city hotel

Nice clean city hotel, suits more for business as holiday, but perfect location.
We were missing tea/ coffee making facilities in the room.
Staff very nice and helpful. Room modern and clean. Bed very comfortable.
A bit difficult parking in the basement.
8/10
Excellent
02 Sep 2015
Angela

Palma overnight stay

It was a short stay to allow a quick look round Palma but the location was perfect and both the hotel and their staff were great. We also liked that it had an underground car park to leave our car in.
Partner
8/10
Excellent
13 Jul 2015
Mark
Amazing rooms, nice views, great maid service (spotless). Very stylish, but minimal facilities including no pool.
10/10
Exceptional
13 Jun 2015
Sally

Good city hotel, close to all sights

Not having been to Palma before we feared this hotel would be too far out. Not a bit, easy walking distance of the cathedral, 2 minutes from the harbour. This is a city hotel and is a comfortable international standard. Comfortable bed, good AC. Lovely green marble bathroom with excellent shower, nice towels and plenty of good quality toiletries. Helpful and friendly reception staff who helped with directions, calling taxis, changing pillows etc. The buffet breakfast was very good too.
No kettle or tea and coffee facilities in the room would be my only complaint.
Highly recommended though, we would stay again for longer next time. Taxi to the airport took 15 minutes and cost 12 euros.
10/10
Exceptional
14 May 2015
Verified traveler

Hop, Skip and Jump to the Port of Palma

Was very nice! Excellent staff, even though some of them had very limited English. Room service was nice and affordable. Bathroom was very impressive - green marble, glass vanity and shiny silver fittings. ONLY issue - we had a western facing room so it was quite warm - couldnt seem to get the temperature down to a really comfie level. Would I stay there again? A definite YES!
8/10
Excellent
04 Jan 2015
Chris

Palma

Good business hotel near beach, marina and old town. Good for Santa Catalina market, bars and restaurants. A little noisy if in a road facing room, and from the minibar.
Family
10/10
Exceptional
01 Dec 2014
Steve

Very good hotel for a short city break

This was perfect for our autumn short city break. The hotel was very close to the waterfront promenade and local restaurants. It was a pleasant and relatively short walk into the historic centre of Palma or very convenient for bus services to the airport or city centre.
Partner
8/10
Excellent
27 Nov 2014
Verified traveler

Very Pleasant stay.

No issues with the hotel. Great location, accommodating staff. Near the marina, near (less than 0.5 miles) to the Cathedral. If you like to walk no car needed for downtown area. Many restaurants, shopping, attractions near by.
10/10
Exceptional
15 Nov 2014
Ray

Pied a terre

Despite an initial glitch, (their fault, not ours) we were looked after considerately and helpfully.
8/10
Excellent
03 Nov 2014
Brian Lionel

Good standard for business stay.

Underground car park and elevator directly into cellar parking.
Location is downtown and central.Internet reasonable connection speed.
6/10
Pleasant
22 Oct 2014
Jeremy

Decent business hotel

Dull but practical hotel in Central Palma
10/10
Exceptional
21 Oct 2014
Verified traveler

Rekaxing enjoyable stay

Friendly helpful staff. Clean well appointed room. Great location to walk along the marina or to visit local bars and restaurants.
Partner
8/10
Excellent
16 Oct 2014
Mr. E

High Marks

Very comfortable hotel - good bathroom. A pleasant 10 minute walk along the bay to the centre. Excellent pinxtos bar and good little cafe restaurant on the square. Can only suggest that, as a business hotel, having a room safe and BBC World News channel would have been small improvements.
8/10
Excellent
12 Oct 2014
Verified traveler

Fleeting visit

Fully met our expectations - will go again.
Partner
10/10
Exceptional
29 Sep 2014
Verified traveler

Nice Stay

Only there for 1 night, quick walk to about everywhere in the port and walled city area, best dinner of our trip to Mallorca was an Italian restaurant about a 5 min walk from the hotel - A Can Mia. You really need to eat there!
10/10
Exceptional
24 Sep 2014
Frederick

Very nice hotel ,well situated

Three Days exploring Palma ,so excellent for walking around ,close to major sightseeing venues .and bus routes ,car parking facilities ,
10/10
Exceptional
24 Aug 2014
nick
Amazing good hotel ! Very nice just what I was looking for.
8/10
Excellent
23 Aug 2014
Verified traveler
Good location one city block back from the harbour & withing walking distance of the old town. however the area behind the hotel was a bit run down. The room was large & clean WI FI was extra.
Family
8/10
Excellent
26 Jul 2014
Michael

Great location for Palma and nearby towns

Nice hotel located 2 minutes from the marina, and 10 minute walk to the old town and shopping area. Easy to get to beaches such as playa de Palma (bus 25 from passeig de born). We didn't have breakfast in the hotel but plenty of local places to have a continental breakfast for around 3 euros per person. Staff were really nice, happily printed our flight tickets and contrary to some other reviews did not charge us to leave our cases for a few hours after checking out. Only downside is that to you need to pay to use wifi in your room.
Family
8/10
Excellent
11 Jun 2014
Tony

1 night in Palma

Stopped for 1 night , really nice hotel and friendly staff. Very clean , spacious and great bathrooms.
Partner
8/10
Excellent
12 May 2014
Dave

Nicely appointed hotel, room a little tired

I booked the room as part of my plan to chill out away from home and work for a few days. The staff were friendly and helpful, speaking excellent English (as my Spanish is poor to say the least!), and the check in process was smooth. The room itself was clean and comfortable, and looked quite impressive. On closer inspection there were a couple of minor issues (a knob missing off a cupboard, bathroom ceiling looking a little stained etc) the most obvious one being a hole in the bedspread. This is being picky, it did not detract from the comfort or functionality of the room. On the maintenance front the only issue I had was that the shower plughole was somewhat blocked, which meant the shower tray was quick to fill (no long showers alas!).
Location-wise it was very handy for local bars and restaurants, and on the public transport links if you don't want to walk to the centre. The only drawback is that it is located on a rather busy junction, and with the locals' passion for loud motorbikes and liberal use of their horns earplugs were essential for a good night's sleep.
6/10
Pleasant
08 May 2014
Raul
The hotel was nice. The bar and restaurant/lounge was a very quit almost like it didn't exist. I order a queen bed, received 2 singles, not to comfortable when you are 6ft 3in.
8/10
Excellent
29 Apr 2014
SiQing

Perfect for business stay

This hotel is up to Mariott standard, and right in the heart of Palma. But the rooms only have small balconies and mine faced the noisy Main Street - I think most of them do, even with windows closed it's a bit noisy. The breakfast room is in the basement with no windows, and no hot food, only cold. But for a simple business stay, it was fit for purpose. I would not recommend this if you are after a relaxing holiday where you can chill out and enjoy yourself though!
10/10
Exceptional
17 Apr 2014
D I

Great Hotel

This hotel has a really good location(15 min walk to the center)!The beds are really comfy and the cleaning lady was exceptional thru out our 5 nights there!
10/10
Exceptional
08 Mar 2014
Ray

City hotel, short walk from bay

Only there one night but food and sleep were just what we wanted!
Partner
10/10
Exceptional
14 Oct 2013
Verified traveler

Good location with a good view of the marina.

This was a great hotel with a very comfortable room with excellent facilities.
The breakfast was excellent value and the restaurant staff were very helpful and pleasant.
However the receptionists were rather abrupt and generally unhelpful.
The only real disappointment was that the rooms did not have a safe which meant we had to carry all our currency and passports with us which was a concern.
Would definitely consider this hotel again.
8/10
Excellent
17 Sep 2013
Verified traveler

Great location, decent hotel

Overall, its a decent hotel, fairly unpretentious, while clean, stylish, have most services you would expect, and its very conveniently located 2 min walk from the harbour, near the old town of Palma.
8/10
Excellent
23 Jul 2013
Maria

business hotel

the staff is very uninformed and unhelpful but the rooms are clean and relatively well-kept (our shower did not drain well). There is also only wi-fi in the lobby. If you want to plan any activities or get recommended more than one authentic restaurant then I suggest picking a better located hotel with more helpful staff when it comes to tourists as opposed to business associates.
Family
6/10
Pleasant
18 Jul 2013
Verified traveler

Loved Mallorca but hotel a little above average

Cumfy bed. Close to the port and some nice cafes around the hotel. Nice beach at the end of route on bus number 3, best in Palma according to a local. Staff member at front desk named Sara was not friendly or helpful at all. Room floors were dirty when we arrived. After the first night cleanliness was okay. Bed comfortable and room quiet.
8/10
Excellent
16 Jul 2013
steve

Great location...and its not that noisy

good hotel. make sure you tell the taxi driver to go to the AC. the Marriott is somewhere completely different. v handy for the old town and the marina...
10/10
Exceptional
06 Jul 2013
Henrik W

Great place to stay

We enjoyed a night at this hotel. Perfect location and very nice room. Great breakfast
Partner
8/10
Excellent
03 Jul 2013
Paul

Perfect for a short stay, busy local area.

It is a wonderful hotel, around an €8 taxi to the main Calla Mayor beach and about €20 from the airport. Lots of amazing local bars and restaurants in walking distance. There's a bar called mojitos that make the best....wait for it....mojitos for €5 just over the road. All full of locals and so friendly.
The area is a short walk from the main sights, the cathedral and art gallery. Old town is also a 10 minute walk away.

It's a mainly business orientated hotel, it has free wifi in reception but a €10 charge per day in the rooms - smoking rooms available. Nice selection of bits in reception with a €14 charge for breakfast. There is no pool or other leisure facilities - but for a quick break this is no problem. Reasonable rates and the staff are very helpful. It's easy to get a cab from outside but no real rank.
10/10
Exceptional
20 Jun 2013
Frances

Good hotel in a convenient location!

A very pleasant, clean and comfortable hotel which serves excellent breakfasts. The staff are very helpful and polite. A stone's throw from the marina and beaches and only 10 minutes on foot from the elegant old town of Palma.

Location & surroundings

AC Ciutat de Palma
Calle Plaza Puente, 3, Palma De Mallorca, Spain

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AC Ciutat de Palma

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