Name: Isla Mallorca & Spa
Address: Carrer De Pilar Juncosa, 7, Palma De Mallorca, 07014, ES

Isla Mallorca & Spa

Majorca · Spain

Carrer De Pilar Juncosa, 7View location

100 reviews shown

6/10

Pleasant

03 Aug 2026

Berta

We had an enjoyable stay overall. The room was clean, comfortable, and well maintained, and the swimming pool was definitely the highlight of the hotel, it was fantastic.

However, there were a few areas that were disappointing for a 4-star hotel. The food was very basic and lacked variety and quality. We were also surprised that only one bottle of water and one pack of instant coffee were provided for the entire stay. Small touches like replenished water or complimentary coffee would make a difference and are something we’d expect from a hotel of this standard.

Overall, it was a pleasant stay, but there is room for improvement, particularly with the food and guest amenities.

8/10

Excellent

24 Jul 2026

Leo

The staff were very friendly and the rooms were very clean. Although we did not use any of the spa amenities, they appeared great. The bar by the pool was nice and the food was pretty good. Although not on the beach, the hotel was a short cab ride to the center of town and a ten minute walk to harbor where there were plenty of restaurant options. Our only gripe was the air conditioning, or lack thereof. When we got to our rooms the temperature inside the rooms were 82 degrees and stifling hot. After running the air for a few hours it only came down to a couple of degrees. We let the staff know and they immediately sent someone to check both of our rooms. After tinkering around, the staff let me know that he made an adjustment. A few hours later, the room cooled to 77 degrees and would not go any lower. The lowest it cooled to was 71 degrees in the one room and 73 degrees in the second room and that was at night only. I understand that the temperatures were really high while there (I think we hit 96 or so) and the humidity was extreme, but feel like a hotel of that caliber should have better air conditioning. Put a damper on what would have been a great experience.

10/10

Exceptional

20 Jul 2026

DAVID

From the moment I arrived until the day I checked out, I had a fantastic stay. The hotel was spotlessly clean, beautifully maintained, and had a welcoming atmosphere throughout.

The room was well-equipped with everything I needed for a relaxing stay. The bed was exceptionally comfortable.

The staff were outstanding friendly, professional, and always happy to help with a smile. Nothing ever seemed too much trouble, and they genuinely made me feel welcome.

The hotel's location was also excellent, making it easy to explore the local area while still providing a peaceful place to return to at the end of the day.

Overall, this was one of the most enjoyable hotel stays I've had in a long time. I wouldn't hesitate to stay here again and would happily recommend it to anyone looking for excellent service, comfortable accommodation, and great value for money. Thank you to everyone who made my stay so memorable!

Self

10/10

Exceptional

18 Jul 2026

Stephen

Great place to stay, enjoyed it.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

Laura

A lovely hotel that is very clean. An excellent pool area with a bar serving food and drinks, at a reasonable price.
The rooms are comfortable, the staff are friendly and knowledgeable.
The centre is a 20mins walk but we walked by the marina, which was beautiful. The hotel is in a quiet neighbourhood, I thoroughly recommend this hotel if you want a relaxing break. We loved our time here.

10/10

Exceptional

15 Jul 2026

Stephen

Great hotel with clean modern bedrooms. Facilities were excellent with an outdoor plunge pool and larger swimming pool. Plenty of sun beds and good pool bar. The breakfast was first class with plenty of choice of either hot or cold food. All the stall were very helpful and friendly making this a great place to stay.

10/10

Exceptional

13 Jul 2026

Telma

Nice hotel with very friendly staff!

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Brogan

Amazing hotel, 100% will be coming back!

Partner

8/10

Excellent

12 Jul 2026

Alexandra

I had a very pleasant stay at Isla Mallorca Hotel & Spa. The location is great—it’s about a 25-minute walk to the city center, making it easy to explore Palma on foot. There’s also a huge supermarket just 2 minutes away, which was very convenient, and parking was possible for free on the street—you could always find a place next to the hotel, and it was very convenient, and the hotel has excellent bus connections to different parts of the city and the airport.
The pool area is spacious, with plenty of sun loungers and seating, so it never felt overcrowded. One thing I particularly appreciated was that housekeeping came later in the day. It meant there was no early morning knocking on the door, allowing for a more relaxing start to the day.

Self

8/10

Excellent

07 Jul 2026

Debs

Very friendly staff, breakfast was excellent and rooms adequate, clean and had everything needed. Pool was great. Liked the fact you couldn't put towels on sun loungers until the pool opened

Friends

10/10

Exceptional

28 Jun 2026

Jacob

I would stay here again. The food is phenomenal at the pool bar. Drinks are great too. Nice room. All around great experience

8/10

Excellent

23 Jun 2026

Tracey

Avoid room 106 if you want a balcony that is not closed in by glass.
Felt like a greenhouse.

Family

10/10

Exceptional

23 Jun 2026

Vahe

Excellent for the price.

Partner

10/10

Exceptional

19 Jun 2026

Oscar

Everything was fantastic, but the woman who works at the cafeteria was rude, she needs to take some training to be more nice, polite and manner to customers. The rest was good.

Self

10/10

Exceptional

19 Jun 2026

Lucy

Brilliant hotel & stay! Clean rooms with all we needed. Large bathroom & great shower. Pool area was clean & well kept. Breakfast had a great choice & tasted great! Ideal for our girls weekend away!

Friends

10/10

Exceptional

15 Jun 2026

Great facilities, very pleasant staff, lovely pool and beach bar.

Partner

10/10

Exceptional

12 Jun 2026

Gillian

Love staying at the isla Mallorca, no rush for sun beds and it’s nice and chilled. Good gym, but wish it opened earlier and upper terrace with small plunge pool. Larger pool below, all well maintained. Nice pool bar, drinks and food great. Rooms modern and well kept.

Family

8/10

Excellent

12 Jun 2026

Alvaro

Did not have any breakfast

Partner

10/10

Exceptional

08 Jun 2026

Lynn

Room was clean and staff very helpful when asking directions, couldn't fault anything, close to marina, close to local bus services ,highly recommended, good choice for breakfast

Partner

10/10

Exceptional

07 Jun 2026

Zoe

Very impressed with hotel , breakfast was lovely , area around the pool was really chilled and pool bar was lovely.

Room very clean everything about our stay was great. A 20 min walk into Palma or 5 minute walk to bus.

Would recommend and stay again

Family

10/10

Exceptional

03 Jun 2026

Mechelle

Nice hotel, 5 min walk to port/boardwalk, lots of restaurant/food options nearby. Easy access to local bus lines.

Partner

10/10

Exceptional

03 Jun 2026

Mark

Immaculately clean throughout. Whilst bedroom was small (mentioned by other reviews too) it was modern and clean. Good balcony. Excellent rainfall shower. Combination safe and small fridge. Good AC.
We paid for breakfast first morning at 20 euros each. Excellent choice of food. Remaining days we ate at the little cafe within the restaurant. They did eggs, toast, pastries a this was enough for us and very reasonably priced.
Towels were provided for around the pool and you get these from the spa when you arrive. Can’t comment on the spa itself as we didn’t use it.
Pool area good. Choice of 2 pools. Nice vibe and easy to relax. Pool bar was good.
All staff were very polite, friendly and smartly dressed.
We ate and drank around Santa Catalina most nights. 10-15 minute walk with good choice or bars and restaurants. Palma old town/Cathedral about 20-25 minute walk but it’s very pleasant walk along the palm tree lined front.
All in all would highly recommend and would stay again if we came back to Palma.

Partner

8/10

Excellent

31 May 2026

timothy

A decent enough hotel though not exceptional:

PROs

Room simple but clean and well maintained
Great gym, L nice pool and spa area, great massage therapies
Pool area easy to get a lounger, two pools/areas to choose from
Decent pool bar with friendly staff
Good location in a pleasant residential neighborhood - away from the bustle of the city but very easy to get to it. A couple of good neighbourhood restaurants if you don’t fancy venturing far

CONs

Rather soulless - common parts clean and modern but not terribly luxurious or make you want to chill in them.
Buffet breakfast poor - a range of choices but relatively limited and not good value for money
One rather grumpy receptionist, the others very friendly and helpful
In hindsight, the hotel falls between two stools - not a buzzy boutique hotel nor a fully-featured resort hotel. Somewhere in the middle. Which is fine but be aware.

I probably overpaid for my room hence the slight disappointment - this is a good 100-150 a night option IMO - research alternatives before paying more than that.

Self

10/10

Exceptional

29 May 2026

Devinder

Location is excellent away from the busy part but easily walkable into old town.
Staff very helpful. Two lovely pools

8/10

Excellent

27 May 2026

Mandy

Hotel was nice and clean - staff were super helpful and friendly.

Located slightly outside of the main town but conveniently located for many good restaurants around 10mins walk away. The bus to the beach, Illetas was just 5mins walk from the main road and took around 20-25mins.

Added bonus is the hotel had a pool for the kids to splash around in at the end of a long day. It’s not massive but enough for everyone to enjoy after a day out.

Only negative is when I asked to borrow a few spoons, I was advised that it would cost €1 for a plastic spoon! Not something I’d expect from a 4* hotel! They waived this when I explained this is for kids snacks.

Family_with_children

8/10

Excellent

23 May 2026

Sheldon

A clean, friendly and well located hotel in the heart of Mallorca. We enjoyed a lovely stay and was made to feel at home throughout.

Family

8/10

Excellent

18 May 2026

Paul

Well appointed hotel a little out of the centre but much better value than many of the central boutique hotels

Friends

10/10

Exceptional

18 May 2026

Nilda

The Isla Mallorca is outstanding. The hotel is well maintained and the staff go out of their way to be welcoming, efficient, kind, and make you feel at home.
We stay at the property twice a year and it gets better all the time.
Shout out to Amable, the best cafe con leche ever. The team, Nelson, Daniel, the front desk staff, the wonderful team that serve breakfast and cocktails. To everyone thank you.

Partner

10/10

Exceptional

15 May 2026

Amber

Beautiful pool, great rooms, and very helpful staff.

Partner

8/10

Excellent

13 May 2026

Niccy

Comfortable rooms which were spacious and tidy. Buffet breakfast was delicious with a good variety for all. Pool bar food and drink were great and reasonably priced. Spa area VERY slippy, would recommend they have someone clearing water more frequently. Would come again for sure.

Friends

10/10

Exceptional

12 May 2026

Jordan

Very friendly staff, clean and even left a complementary bottle of prosecco as it was my girlfriends birthday!

Partner

6/10

Pleasant

08 May 2026

Joseph

Ok property but very strict policies - charged a late checkout fee of €20 for 1 hour which was a result of misunderstanding. Wouldn’t be a first choice for my next visit to Palma as a result.

Self

10/10

Exceptional

05 May 2026

Lauren

I stayed with 2 colleagues for a work trip and we had a pleasant stay. Beds were comfortable and the bathrooms were big.
We didn't eat at the hotel as we had work events. The swimming pool was small but not crowded, so room to swim. Spa was available at an extra charge.

Business

10/10

Exceptional

28 Apr 2026

Ruth

Lovely hotel.
Reception staff were great.
Meals were excellent (we were starting half board).
Would definitely stay here again.

Partner

10/10

Exceptional

26 Apr 2026

Andrew

Wonderful stay. Loved every aspect of this hotel.

10/10

Exceptional

17 Apr 2026

Piotr

Great customer service, clean room, quiet, good location.

Friends

10/10

Exceptional

29 Mar 2026

Catherine

Staff were friendly and helpful allowing us to swap rooms. Room was really clean as was the reception area.
Were clearly informed about the facilities opening times on site.

Friends_and_family Friends

6/10

Pleasant

01 Mar 2026

Stuart

Nice enough hotel, a bit vanilla. Everything is ok but nothing about the hotel feels four star.
A good three star.
Double room was very small, no side unit on one side & not blackout as described.
Gym is decent but opens too late in the morning.
Well located for the main city & ideal for the theatre.

Partner

10/10

Exceptional

14 Dec 2025

Lisa

Ideal hotel for a long weekend in Palma. Excellent facilities, helpful staff and a very comfy bed in a quiet area. We enjoyed the walk into the centrexand the spa was an added bonus.

Leisure Partner

6/10

Pleasant

01 Dec 2025

Kwok Ching

Overall the service is okey. The only thing that shocked me was that if you want to eat from outside and borrow a cutlery they only provide you with 1€ wooden spoon.

Partner

10/10

Exceptional

10 Nov 2025

Mark

Room was clean as was the hotel and the location was excellent

8/10

Excellent

07 Nov 2025

Jan Robinson

Room was good, nothin too special.. bed and mattress was cheap. It was hard and not too comfy for 4 star hotel. Breakfast was brilliant though

8/10

Excellent

21 Oct 2025

Heather

I was shocked and very disappointed that my bed was not made and room cleaned daily. Only new floor mat provided on one day. Having my bed made etc. is why I choose to stay in a hotel and not apartments or Air b&b.
The use of the request card should have been made clear at check in. I think staying in a hotel it should be completely standard that the bed is made and room cleaned daily. It should not be by request.

Self

10/10

Exceptional

12 Oct 2025

Julia

I would recommend this hotel. Better than photos. Staff excellent. Would definitely return. Enjoyed our walks into the old town, however there are lots of buses if preferred and lots of restaurants / bars / cafes nearby.

Leisure Partner

10/10

Exceptional

11 Oct 2025

joanne

Lovely hotel. Great room with balcony. Pool area nice and relaxing

10/10

Exceptional

08 Oct 2025

Yuliya

Very clean and neat, hotel even gave us free spa access for our 1 yr anniversary

Leisure Partner

10/10

Exceptional

04 Oct 2025

Karen

10/10

Exceptional

29 Sep 2025

Catherine

Great hotel for exploring Palma. Walkable to old town Palma. Not far from restaurants. Hotel clean and comfortable. Has Spa (did not use). Outdoor pool very nice and great area with loungers. Breakfast buffet was excellent. Staff cheerful and helpful. Would definitely recommend.

Leisure Friends

10/10

Exceptional

26 Sep 2025

Robert

Lovely stay. Staff at reception excellent, upgraded us free to a better room. Pool area was superb. Location was perfect, about 15 minutes to Palma's old town. Definitely recommend staying here.

Partner

10/10

Exceptional

25 Sep 2025

Andrew Paul

Very nice hotel with great facilities, amazing staff and the breakfast buffet was delicious. The pool and bar area has a nice atmosphere and we really enjoyed using the spa facilities. We would recommend this hotel to anyone coming to stay in Palma.

Leisure Partner

10/10

Exceptional

21 Sep 2025

EMILE DE

Great staff.

Leisure Family

10/10

Exceptional

18 Sep 2025

Tom

Hotel was very good with excellent facilities. The only slightly negative comment is that the room was a bit small.
Would stay there again though.

6/10

Pleasant

14 Sep 2025

Mark

Good staff, building ok

Staff were very nice and helpful. Rapid taxi service.
Nothing wrong with the hotel building but little that shines out. Room wasn't the biggest and typical situation of a double bed means two singles pushed together.
Location is walkable to the centre of Palma, but not a huge amount in the area.

Partner

10/10

Exceptional

12 Sep 2025

swapnil

Awesome property

Leisure Family

10/10

Exceptional

02 Sep 2025

Rachel

Perfect for our short break. A lovely modern hotel, great food, gorgeous pool and helpful, friendly staff.

Leisure Friends

10/10

Exceptional

26 Aug 2025

Renee

Very modern and clean room and facilities. Staff were very helpful and friendly. Not quite in the main area of Palma but easily accessible on foot (25 mins) or bus (15 mins).

Leisure Friends

10/10

Exceptional

26 Aug 2025

Gillian

Great property, short walk to the bars and restaurants! Sun at the upper pool all day, which is why i am so happy! Lots of the marina facing pools lose the sun by 5pm!

Leisure Partner

8/10

Excellent

25 Aug 2025

paul david

Lager wasn’t cold at the pool bar.
€3.50 for a can of Fanta is a bit excessive.
Menus on the table at the pool bar at 6pm but no food available until 7pm.
Rooms small and basic but very clean and had all you need for a city break, including a fridge and a safe.
Hotel staff great. Location is fine - a few streets back from the promenade and about a mile into the old town where most of the bars and restaurants are.
Plenty of beds at the pool
Would stay here again

Leisure Family

8/10

Excellent

24 Aug 2025

Hannah

The hotel food was amazing! We were able to park just outside and took about 30/40 minutes to walk into Palma town centre.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Marissa

Amazing hotel, the pool is great and the location is excellent !

Family

10/10

Exceptional

04 Aug 2025

Lisa

Lovely hotel, pool area was not too busy even in Peak August season.
Room was nice and quiet.

Leisure Family

6/10

Pleasant

30 Jul 2025

Sarah

It’s fine for a good price, but not luxury

Visited with my daughter on a birthday treat stay for her. There were pros and cons with our stay:

Pros: beds very comfortable, pool area quite nice, location as described and fair for price, breakfast buffet and bar food nice options and reasonable price.

Cons:
1. Staff are not here to help, they just feed back a professional ‘we are sorry to hear’ for any issues and then do nothing. For example we had an issue with ants all over the floor of our room- they said they sent a cleaner and she couldn’t see anything and then when I asked again they said ‘we already sent the cleaner, she did everything she could’ so we just swept them away ourselves- not ideal and quite gross! Also we called down for shampoo and conditioner and they just said ‘sorry we don’t have any’ even though there is a sign in the room saying you can call if you need anything…
2. On arrival, even though they swipe a credit card for deposit they still want a €10 CASH deposit if you want pool towels- I didn’t have local cash for a short stay and just off a plane travelling since 3am the reception lady suggested I walk to a cash point. This is very annoying!
3. The spa is for 16 and over which is not stated on Hotels.com and was very disappointing for my daughter.
4.The WiFi is terrible so if you’re bringing teens, they will complain that they can’t scroll videos or watch Netflix.

Friends_and_family Family

10/10

Exceptional

16 Jul 2025

John

Lovely hotel with great facilities. Quiet area within walking distance of the city centre. Highly recommend and would absolutely return

Leisure Friends

10/10

Exceptional

07 Jul 2025

Emma

Lovely hotel with excellent amenities and very friendly staff. Great location to local shops and restaurants and a short walk to Palma.

Leisure Partner

10/10

Exceptional

02 Jul 2025

Maryam

Lovely hotel. Friendly staff. Very clean. Quiet area but close to town.

Leisure Self

10/10

Exceptional

28 Jun 2025

Robert

Hotel Isla Majorca is a comfortable, clean, well-located hotel that provides great onsite services and the convenience of walkable access to many useful amenities: restaurants, groceries, historic sites - everything you need. The pool is nice, the pool bar is nicer, the lobby cafe offers a convenient coffee-plus start to the day. Really pleasant and accommodating.

Leisure Family

8/10

Excellent

26 Jun 2025

Jacqueline

Very nice hotel. Spacious great room with balcony. There is some mold in the bathroom they should treat. Though the bathroom is spacious, and quite lovely. The front desk is very nice, except some of the male front desk staff are a bit condescending.

10/10

Exceptional

25 Jun 2025

Ben

Excellent property, very well presented and lovely breakfast.

10/10

Exceptional

25 Jun 2025

Patrick

This is one of the best hotels I’ve stayed in everything was perfect and the hotel gym is very well equipped

Leisure Partner

10/10

Exceptional

23 Jun 2025

Amelia

Really good, perfect to relax

10/10

Exceptional

22 Jun 2025

Ajay

Could not fault this property at all. We were skeptical that we were not going to be close enough to the old town upon arrival, however the 20 minute walk into town was lovely and we enjoyed our experience much more knowing we could stop into one of many bars on route into the old town.

Everything about this hotel was perfect. The room was clean, modern and not too cramped. We stayed in the standard room and thought it was certainly one of the better rooms we’ve had for this price range. We spent most of our time around the adults pool which was quiet and tranquil. The pool side bar is convenient, but expensive for what you get. We preferred going to the Mercadona around the corner and buying our own bits and bobs for lunches.

The spa is a MUST. It was my first time going to a spa however my girlfriend considers herself an experienced spa attendee and she was absolutely blown away at the amenities the spa had to offer. The spa has a 13 step process it recommends you follow which includes the pool, sauna , steam room , plunge pool, jacuzzi, lymphatic showers, acupuncture stones for your feet. The list goes on. The best part, all this was €12 per person.

The location is amazing. You are on the outskirts so you have many cheaper bars and restaurants nearby however if you head 5 minutes into town you’re surrounded by much more upmarket bars and restaurants. It’s about a 3 minute walk to the marina.

We stayed three nights and could not recommend it enough.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Amanda

Convenient location and easy parking. The rooms are nice, the breakfast and pool bar are great! I would recommend this hotel!

Leisure Partner

10/10

Exceptional

21 May 2025

Dan

Good location, clean and nice staff

Business_and_leisure Self

10/10

Exceptional

08 May 2025

Pamela

We really enjoyed our stay, it was quiet and we could walk to cafes, etc

Partner

10/10

Exceptional

02 May 2025

Andrew

Amaizing breakfast

Really enjoyed out stay, hotel is lovely and breakfast was amazing.
Staff were very friendly.

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Christopher

I had everything I wanted for the stay and the gym was good and only negative point was as I went in April the pool was too cold as not heated

Leisure Self

10/10

Exceptional

10 Apr 2025

Colin

Close to bus stops only 20 minute walk to centre

10/10

Exceptional

24 Mar 2025

Martin

Spacious, comfortable and immaculately clean hotel, friendly staff, good food and bar service. Good value for the price and look forward to returning here again

Leisure Family

10/10

Exceptional

09 Mar 2025

Keyla Vanessa

Very good stay!

10/10

Exceptional

23 Nov 2024

Carlos

Parking was not easy. Buffet in breakfast and dinner is excellent. Staff is very nice

10/10

Exceptional

23 Nov 2024

David

Very nice well located hotel

Very nice Hotel. Only comment is that use of the sauna or steam room is charged at 12 euro for 90 mins. That is not made clear on Hotels. Com

Self

10/10

Exceptional

30 Oct 2024

joel

Really enjoyable stay at Hotel Isla Mallorca

Really enjoyed our week at HIM Hotel & Spa. The breakfast was amazing. Room was in good shape and the balcony was nice. Front desk people were friendly and helpful; ditto Alberto and bar staff. Tried to keep our towels for the day, but they changed them daily anyway. Good weight room and pool area but water temperature in October was a little cool.

Partner

8/10

Excellent

08 Oct 2024

Shane John

A nice an easy going hotel

4/10

Poor

22 Sep 2024

José Alberto

Algo que estropeó completamente mi estadía fue el ruido. En particular en la habitación 119, al lado hacia la calle hay una puerta de acceso de empleados que con frecuencia sueltan y golpea fuerte al cerrar. Esto en la habitación se escucha como una explosión, lo que todos los días entre 7.30 y 8.30 de la mañana me despertaba reiteradas veces.
Otro punto a mejorar es el blackout, no es bueno y deja pasar bastante luz del sol.

El hotel en sí no está mal, está bastante bien aunque por el precio uno esperaría mucho más

Business_and_leisure Friends

10/10

Exceptional

22 Sep 2024

Annette

Very clean, staff very friendly and helpful

Leisure Family

10/10

Exceptional

14 Sep 2024

Pamela

We had an excellent holiday overall. If I were to be picky elements in the bathroom were showing their age and needing attention. But very comfortable beds, spotlessly clean. I would come back.

8/10

Excellent

11 Sep 2024

Emma

The room was on the small side but very clean. Pool area was lovely and not too busy. Reception staff were super helpful.

Leisure Friends

4/10

Poor

20 Aug 2024

Betsy

The hotel in general looks decent. The staff is kind but we had no water to shower or in the sink the morning of our check out which is totally unacceptable. Also the elevators were broken the whole time we were there. I was expecting a lot more from this 4 star hotel and what i paid for.

Leisure Friends

10/10

Exceptional

14 Aug 2024

MISS CLARE

Really lovely hotel. Super friendly staff. Great food options and two lovely swimming pools. Spa and gym also excellent. 20 min walk into Palma and some lovely little local eateries too for breakfast and brunch. Highly recommend

Leisure Family_with_children

10/10

Exceptional

12 Aug 2024

Robert William

Amazing stay

Couldn’t fault it. Excellent facilities.

Partner

10/10

Exceptional

10 Aug 2024

Philip

Great hotel, good service, nice pool bar and pool area

10/10

Exceptional

03 Aug 2024

Mina

Small but lovely apartment and super helpful staff. Bit of a tight squeeze with 2 large suitcases. Fantastic amenities including pool and gym. 20minute walk to city centre.

Leisure Friends

8/10

Excellent

26 Jul 2024

rosie

Hotel was nice and clean and rooms and facilities were great. Majority of the staff were kind and welcoming but the woman on the spa reception was rude and unhelpful. She ignored us when we greeted her and when we asked her a question she went back to texting on her phone! Other than that, great hotel.

Leisure Partner

10/10

Exceptional

24 Jul 2024

Susan

Lovely hotel, clean and staff very kind.

Friends_and_family Family

10/10

Exceptional

13 Jul 2024

Stephanie

Lovely weekend getaway

Great food. Helpful staff. Lovely spa.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2024

Mark

Great experience

Nice hotel, pool and poolside massage. Carla / Rachel was fantastic! Night manager opened the restaurant at 3 am to get us coffee before heading to catch an early flight.

Partner

10/10

Exceptional

15 Jun 2024

Ronald

Front Desk

Our airline lost my baggage but Nadia, front desk receptionist, was extremely helpful and kind in our unfortunate situation. After one week my bag was found and Nadia telephoned me to let me know that it would be stored at the hotel. Excellent customer service Nadia!!!

Partner

10/10

Exceptional

09 Jun 2024

Stephen

Amazing staff and hotel. We will be back

Partner

10/10

Exceptional

09 Jun 2024

Verified traveler

Superb 4 night break

Our 4 night break was superb, the staff are all extremely both friendly and helpful, nothing appears to be too much trouble.
The room with the terrace made our late afternoon a real treat, enjoying a glass of wine whilst catching the sun laying on our sun beds.

Partner

6/10

Pleasant

23 May 2024

PHIL

Lovely hotel, terrible plumbing noises

Great location and a lovely modern hotel.
Rooms are simply decorated, but clean and functional. Nice small balcony.
Service was great and the gym is well equipped.
Negatives: the balcony light doesn’t turn off until the small hours, so if you don’t shut your curtains there’s an annoying light.
The rooms are very noisy, if you are a light sleeper, bring earplugs.
Constant noises from plumbing rattling through the bathroom walls and from neighbouring rooms, plus noisy fridges make it very hard to get a good nights sleep.
I did report this on the first night via hotels.com but got no response

Self