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The Bay Forest Odawara by Hilton Club

Kanagawa · Japan

583-1 NebukawaView location

8.6/10Excellent882 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Location7.4/107.4
Neighborhood7.2/107.2
Value9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Bay Forest Odawara by Hilton Club

The following services and amenities are available, but with reduced service: Fitness Center, Breakfast, On-site Restaurant(s), Pool, Room Service. The following services and amenities are currently not available: Spa, Valet Parking.

Daily Resort Charge will be added to the room rate and includes: guest internet access, car parking charges, access to multi-pool facility, pool chair rental, dog run, local and toll-free calls.

Experience a secluded yet luxurious escape at The Bay Forest Odawara by Hilton Club, built around the rich history and natural wonders that make this destination the ultimate Japanese resort getaway.

Perched between the Hakone foothills and Sagami Bay on the picturesque grounds of the Hilton Odawara Resort & Spa, this hotel is close to a spectacular collection of natural landmarks within the neighboring Fuji-Hakone-Izu National Park.

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Our cottage suites offer all the comforts of home, while providing sweeping mountain and sea views from your private lanai. Distinctively Japanese in design, each suite features a kitchen, living area with sofa bed, convertible bedroom bedding, and tatami.

The hotel's stunning surroundings deliver the perfect blend of blissful relaxation and lively recreation with a range of amenities including hot springs, an 18-hole golf putting green, driving range, bowling, pools, and a wellness spa. In addition to room service, there are several dining options available.

Located in Odawara (Nebukawa), Hilton Odawara Resort & Spa is within a 15-minute drive of Fuji-Hakone-Izu National Park and Odawara Castle. This family-friendly resort is 10.8 mi (17.4 km) from Atami Sun Beach and 12.8 mi (20.5 km) from Hakone Open Air Museum.

Make yourself at home in one of the 163 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include safes and electric kettles, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, express check-in, and express check-out. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available By ocean Car required LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • Hot springs access available from 6:00 AM to midnight.
    • Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • A car is required for transportation to and from this property.
    • Guests can access their rooms with a mobile device.
    • Contactless check-out is available.
    • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The Bedrock Bath facility is closed until further notice. This property offers shuttle pick-up service from Odawara and Nebukawa Stations at no charge.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property has 3 onsite spa facilities: Spa Seina, located in the main building, offers facials and body treatments; Bedrock Bath facility, located in the main building, is equipped with heated stone beds; and the Bade Zone, located in the Bade Building, is equipped with a hot spring (public bath and open-air bath), separate saunas for men and women, steam room, an indoor and outdoor pool, and an outdoor hot tub.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children
    • Fee for in-room wireless internet: JPY 1000 per night (rates may vary)
    • Fee for in-room wired internet: JPY 1000 per night (rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Odawara Fishing Port 6.7 km / 4.2 mi
Odawara Hayakawa Gyoson 7 km / 4.3 mi
Odawara Castle 8 km / 5 mi
Odawara Castle Park 8.2 km / 5.1 mi
Hakone Hot Springs 9 km / 5.6 mi
Harune Odawara 9.1 km / 5.6 mi
Fuji-Hakone-Izu National Park 9.4 km / 5.8 mi
Yugawara Beach 9.7 km / 6 mi
Kanagawa Prefectural Museum of Natural History 10 km / 6.2 mi
Kibune Shrine 10.5 km / 6.5 mi
Hoshigayama Park 10.7 km / 6.7 mi
Honma Yosegi Art Museum 10.8 km / 6.7 mi
Hakone Toy Museum 12.3 km / 7.7 mi
Manazuru Peninsula 12.5 km / 7.8 mi
Odawara Wanpaku Land 12.5 km / 7.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • Number of floors (main building): 2
  • Suites: 10
  • hotel
  • MasterCard
  • Visa
  • Airport
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 19 more facilities & services
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Luggage room
  • PrinterExtra charge
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Breakfast
  • Deposit on arrival
  • Identification card at arrival
  • Fitness
  • BilliardsExtra charge
  • Bowling alleyExtra charge
  • TennisExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Bay Forest Odawara by Hilton Club

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Bay Forest Odawara by Hilton Club

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEWJSU.VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Bay Forest Odawara by Hilton Club

    JUNIOR SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Bay Forest Odawara by Hilton Club

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR SEA VIEWRoom • SUPERIOR SEA VIEWROO.SU-VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Bay Forest Odawara by Hilton Club

    Room SUPERIOR SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM SEA VIEWSUITE • PREMIUM SEA VIEWSUI.PI-VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Bay Forest Odawara by Hilton Club

    SUITE PREMIUM SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Bay Forest Odawara by Hilton Club

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM SEA VIEWRoom • PREMIUM SEA VIEWROO.PI-VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Bay Forest Odawara by Hilton Club

    Room PREMIUM SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEWSUITE • SEA VIEWSUI.VM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Bay Forest Odawara by Hilton Club

    SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE JAPANESE ROOMSUITE • JAPANESE ROOMSUI.JE

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Bay Forest Odawara by Hilton Club

    SUITE JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Bay Forest Odawara by Hilton Club

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Bay Forest Odawara by Hilton Club

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Bay Forest Odawara by Hilton Club

8.6
Excellent
882 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
7.4 /10
Neighborhood
7.2 /10
Value
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Ei
Everything about this hotel was excellent! The breakfast buffet was delicious. We will be back!
Family_with_children
10/10
Exceptional
08 Jul 2026
TAKAMIZAWA
オペ後の療養で宿泊させていただきました
スタッフの方々もどなたもとても親切で
予想を上回るホスピタリティに感謝です
おかげさまで ゆっくりと療養することができました
Partner
10/10
Exceptional
05 Jul 2026
Miranda
This is the best onsen resort our family stayed at due to the variety of activities available: hot spring, swimming, tennis, etc. It was perfect for families with active teens and adults that just want to relax. Bonus: great view from our balcony!
Family_with_children
10/10
Exceptional
19 Jun 2026
jackie
Amazing experience. We will be back!
Family
10/10
Exceptional
11 Jun 2026
John
Walking into the lobby of this hotel was an amazing experience!
After travelling on several rural roads to get there, we were suddenly transported into another world. Wide and spacious, not crowded. A place to relax and to take in the ambvience of it all.

The staff were the best that we have encountered in a long time, and we were thinking to ourselves that this is the 'Hilton difference, the Hilton training'.
Nothing much to say about the food, other than that it was very good, whatever we chose. In fact, I was pleasently suprised at how good it was.

Onsen baths were as one would expect, but the swimming pool and the pool area for children are something to take your breath away. Don't forget, we are talking about the suburbs of Odawara.

Surrounding the hotel are areas of natuaral green lawns, trees and pools. We saw tadpoles in one of the pools today!

At the end of the day, there is not much that I can complain about, so well done Hilton. We will be back
Partner
4/10
Poor
29 May 2026
WAI FONG
The payment is not clear, I just left the Hilton hotel for 3 hours and at the airport, I just found some of the payment has been charged to me without reason and without my permission, I need to talk to the manager. Can I have the email and name of the hotel manager ?
10/10
Exceptional
06 May 2026
Mathias
A real luxury stay in the mountains of Odawara. Best part of our 14 day trip to Japan so far.

The breakfast buffé and the dinner buffé was great, not excellent but compared to other Japaneese hotels I stayed in on other trips this one beats them all.

The Onsen and the pool area was also a really nice plus.

The hotel rents out swimshirts if your travelcompanion have tattoos, costs 1100 Yen.
Friends_and_family Friends
10/10
Exceptional
16 Apr 2026
Kinson-Kin Ming
Seaside view when you woken up from a long road trip from aboard is so nice. On top of the hill giving you the best view. And being a resort, giving you a luxury relaxing feeling. Excellent experience and will recommend.
Self
10/10
Exceptional
05 Apr 2026
Kavitha
Clean and spacious rooms with wonderful views for perfect relaxing holiday. Very big pool and onsen. Gym has fitness machines and regular Les Mills classes
Friends_and_family Family
10/10
Exceptional
03 Apr 2026
Kajihara
A room with a view.
Nice staff.
Good food.
Swimming pool large enough to get some exercise.
Excellent overall.
10/10
Exceptional
07 Mar 2026
ARUN
Awesome view and excellent service
Partner
10/10
Exceptional
01 Mar 2026
Jaswinder
Clean. Great gym.
10/10
Exceptional
19 Feb 2026
Michelle
Excwllwnt service and kind staff. The facility was very clean and our room had beautiful views.
Family
10/10
Exceptional
28 Dec 2025
Ajit
View, location, overall
10/10
Exceptional
21 Nov 2025
Paul
Definitely a must try. Tons of amenities like driving range, tennis courts, putting golf, badminton courts, bowling and great for small children.
Leisure Family
10/10
Exceptional
19 Nov 2025
Tammy
The million dollars of beautiful view from my room, although the bathroom was awkward I never see, no shower curtain, only half of the glass door, when we took a bath, water was all over the floor, we had to be very careful , the beds were very comfy. Buffets were delicious and A La carte dining was wonderful. The staffs services were excellent, we were very pleased.
10/10
Exceptional
13 Nov 2025
Victor
Clean and friendly staff
Partner
6/10
Pleasant
05 Nov 2025
Pamela
Varied breakfast but all cold. Same with buffet dinner. Staff fantastic. Dated. Also very very small room
Leisure Friends
8/10
Excellent
30 Oct 2025
Hideki
Staff is nice courtesy and food is good while my condition is not so good
Partner
10/10
Exceptional
21 Oct 2025
Yuwei
excellent staff and services
Business_and_leisure Partner
10/10
Exceptional
06 Oct 2025
George
This is one of the best hotels in Japan. Very happy stay!
Leisure Partner
10/10
Exceptional
25 Sep 2025
Allan
Very nice resort.
Leisure Partner
10/10
Exceptional
01 Sep 2025
Jeff

Visit to Japan

Really enjoyed your hotel. Amenities were great. Food was great. Staff was helpful especially with the language barrier between us. They really did great.
Partner
10/10
Exceptional
27 Jul 2025
Munehiro
It is a great resort hotel experience.
Great morning buffet, and great hotel and spa experience.
This little charge on the amenity is a little bit of an annoying experience. Overall, it is a great experience.
8/10
Excellent
25 Jun 2025
Abul
The Hilton has myriad of requirements for using the pool and hot springs. It's not possible just to walk into the pool area and start using it. We couldn't even see the pool because we were not appropriately attired, meaning we weren't wearing swimming clothes. The rooms are small and so are the bathroom and enclosed toilet.
Leisure Family
10/10
Exceptional
04 Jun 2025
Miguel
I love the beautiful scenery, the wonderful activities from the karaoke, bowling, tennis/badminton, and especially the onsen. The shuttle bus from the Nebukawa station is really helpful to get to the hotel without walking about 30 minutes from the station.
Leisure Friends
10/10
Exceptional
16 May 2025
Hanna
It was the perfect place for a short getaway into the nature. The service was spectacular and all the staff were friendly and helpful! The breakfast, the gym and the pools were amazing❤️thank you for making my stay a wondeful experience!
Leisure Self
10/10
Exceptional
20 Apr 2025
Bellin
I had a wonderful time during my stay. My recommendation is not to include buffet breakfast or dinner too many days like us or you will miss our local food.
Leisure Family
10/10
Exceptional
18 Apr 2025
Nilotpal
Very good view of Ocean from the hotel room. Breakfast facility is fantastic. Lots of choices.

This Hotel has free shuttle service from both Odawara Train Station and Nebukawa Train Station. Check their Bus shuttle schedule.

Relaxing environment. Great friendly staff.

April 19th 2025
10/10
Exceptional
07 Apr 2025
Anna Marie
It was a nice place to vacation
8/10
Excellent
02 Apr 2025
Maria
Beautiful property, buffet dinner was ok, same two nights in a row. Pool and sauna was great. Very clean and great staff. Loved the stay. Also property offers shuttle buses from the two stations.
Leisure Family
8/10
Excellent
10 Mar 2025
Hideki

Buffet style restaurant

Launch and dinner during two days stay is not changed means almost same every time
Partner
10/10
Exceptional
28 Jan 2025
Dami

Don't hesitate booking this hotel!

Hi Hilton Odawara team,

Thank you for your warm hospitality and perfect service. My family and I really enjoyed staying at your hotel. The facilities in the hotel were excellent, and the breakfast was delicious. Above all, the beautiful view from my room was magnificent. We will never forget such incredible scenery. I will visit the hotel next time. Thank you!
하코네 지역의 호텔과 비교하면 힐튼 오다와라의 접근성은 다소 불편합니다. 하지만 호텔 방에 들어서는 순간 이곳에 오길 잘 했다는 생각이 드실겁니다. 일본의 여러 온천호텔에 가보았지만 이곳이 제가 갔던 호텔 중 베스트 3 안에 듭니다. 가족여행으로 갔는데 부모님이 감동하셨습니다. 식사의 경우, 저희는 조식과 석식을 모두 호텔에서 먹었습니다. 뷔페 음식의 종류가 많지는 않지만 모두 맛있고 호텔 부대시설이 매우 좋습니다. 차량 렌트해서 가실 분들에게 강추합니다!
Friends_and_family Family
10/10
Exceptional
08 Jan 2025
Brian
Had a nice view ocean. The public osen was new experience for me. I found the late night shop convenient. The arcade at the bottom floor is nice too.
Leisure Partner
10/10
Exceptional
28 Dec 2024
Craig
Great place to relax. Breakfast buffet is amazing. The lounge has great dinner options. Will be back!!
Leisure Family
8/10
Excellent
13 Dec 2024
PARTH
Beautiful place and room. Nice overall experience. Breakfast was below my expectations but wasn’t that bad
Leisure Family_with_children
10/10
Exceptional
25 Nov 2024
Tomohiko
ティッシュペーパーボックスが浴室にしか無いのは残念。居室でもティッシュペーパーは良く使うので。
Friends_and_family Family
8/10
Excellent
27 Oct 2024
Sylvia
Frühstück: westliches und asiatisches Frühstück mit leckeren asiatischen Spezialitäten
Gäste: fast nur Asiaten, keine Europäer, wenig Amerikaner
Zimmer: für japanische Verhältnisse große Zimmer, etwas in die Jahre gekommen
Freizeit: Fitness, Badelandschaft, Sauna und Onsen super ( am Wochenende sehr voll)
Hotel abseits mit tollem Blick auf das Meer.
Shuttle Bus zur Odawara Station ( einmal stündlich) keine Essens - oder Einkaufsmöglichkeiten in Gehweite. Supermarkt im Hotel vorhanden. Essen und Roomservice im Hotel sehr teuer.
Leisure Partner
10/10
Exceptional
05 Oct 2024
Peter

A great place to chill near Hakone Fuji

An absolutely fabulous hotel with the very best of decor and staff customer care. Extensive grounds and an amazing aray of sporting facilities and spa areas. Top quality food in extremely comfortable surroundings and an excellent breakfast buffet. The hotel provided an efficient shuttle service to both a local rail station and the larger Odawara major train station.
Partner
8/10
Excellent
12 Sep 2024
Jean
Love the property! we had better dining options.view as fantastic! Room and pool awesome!
Leisure Family_with_children
10/10
Exceptional
18 Aug 2024
Stephen
Great resort. Suited to families. We only stayed one night last minute due to some other travel issues. It had a great fully equipped gym
Friends_and_family Friends
10/10
Exceptional
24 Jul 2024
Philip
The hotel was amazing and exceeded all my expectations. There was a lovely welcome and check in process, the hotel and its grounds were immaculately cared for and the facilities were outstanding and all staff went above and beyond to ensure our comfort and satisfaction. I highly recommend this hotel and look forward to staying there again next time.
Business
10/10
Exceptional
10 Jul 2024
Michal

Relax in Odawara Resort

We spent three days at the resort to relax while traveling around Japan. Great time
Friends_and_family Family
10/10
Exceptional
12 Jun 2024
Nebat
The staff is amazing! We stayed one night but we wished we added more days. We will definitely come back. The main factor is the staff's respect, willingness and accomodations. They are great. One if them us Halumi I think.
Leisure Partner
10/10
Exceptional
09 Jun 2024
Jessica
We absolutely loved the pool and ALL the activities! Such an amazing weekend here! The whole family loved it!
Leisure Family_with_children
8/10
Excellent
27 May 2024
Helen
This was our second year staying at this hotel. The location is excellent, and the combination of sea and forest is really lovely. Last year it was excellent in every respect. This year, however, it was so crowded with families and young children that navigating the breakfast area was really a challenge. The hotel uses only the finest ingredients, and the service is very fine, but so many young children not under parental control spoils the atmosphere. If a separate area for families with young children could be set up, or separate dining times that could improve everyone's enjoyment of this fine hotel.
Friends_and_family Friends
8/10
Excellent
16 Apr 2024
Rungsikul
bathroom need to remodel and landscape need to maintain up to standard level
Leisure Partner
10/10
Exceptional
06 Apr 2024
ofer
Excellent hotel
At reception we received free drinks vouchers
Leisure Partner
4/10
Poor
04 Apr 2024
Emi
Hotel was clean and the pool area was great. Unfortunately, the staff were shockingly rude and distrustful of their guests, not just us but others as well.

1. One staff member chased down a (Japanese) family with small children getting ready for the onsen, all the way up to the lockers asking, \"Are they wearing diapers? Diapers are not allowed!\" The mom looked visibly upset to have been singled out and approached as she said no. The children also looked afraid they did something wrong. She gave a very cursory \"shitsurei shimashita\". I've never witnessed such direct confrontation from a hotel staff member in all my years in Japan.

2. They are also very particular about where you are and are not allowed to wear slippers. I wasn't the one in our party to check in so I didn't know there was a map that indicated so. It was an honest mistake on my part, but they not at all kind or understanding about it.

3. At check-in, we were given free welcome-drink coupons for the lounge. We handed them to the lounge staff when they seated us. Had the drinks, sat around for a while. There was no staff around for a long time so when we got up to leave, we were surprised when a staff member came after my husband in the lobby and demanded we pay. We were honestly confused because we had given them the drink coupons and we ordered from their free drink menu. When we explained we used the coupons, she didn't apologize for her oversight despite embarassing our family in the lobby.
Leisure Family
10/10
Exceptional
04 Jan 2024
Rita
The manager was very helpful and guided us to the amenities and features of the property.
Leisure Family
10/10
Exceptional
19 Nov 2023
Chiaki

Amazing views, friendly service.

I chose this hotel to take my mum with walking problem. They have spacious, clean swimming center and onsen hot spring in the connected annex. Our room was on the 8th floor and had an amazing view of Sagami Bay. It suited our purpose but it is NOT a place to get about by public transport. It is isolated on the hill and their free shuttle bus runs only once every hour to Odawara. However for a quiet, relaxing few days, it was perfect for us! Breakfast had a big selection and the staff were very friendly. (Special thanks to Aziz-san!)
Friends_and_family Family
6/10
Pleasant
21 Oct 2023
zheng
great property. nice view.
Leisure Family
8/10
Excellent
22 Aug 2023
Verified traveler
Great facility but poor service
Friends_and_family Family
10/10
Exceptional
09 Aug 2023
Craig
The mountain view of the sea was beautiful. The room we stayed in was very nice. Very good breakfast and dinner buffet. The pool, fitness center, hot springs, and service was very good. Super relaxing in calm mountain environment. Will go again for sure in the Autumn. Super relaxing.
Leisure Family
6/10
Pleasant
27 May 2023
Mateus
Ocean Lounge, stay away: very limited options and time
Leisure Family_with_children
10/10
Exceptional
24 May 2023
RISAKO
Thank you so much for the amazing and clean facilities and family friendly services!! We did love time at your hotel and were relaxed so much!
10/10
Exceptional
16 Apr 2023
Andrew
Wonderful stay. Fantastic facilities. Delicious breakfast.
Leisure Family_with_children
10/10
Exceptional
20 Feb 2023
Chris

Great trip, worth re-visiting.

Amazing facility, great view from the room and the service was excellent. The check-in process was quick and easy.
Food was good but not great, not as authentic as we expected for the Japanese food.
Friends_and_family Friends
4/10
Poor
19 Dec 2022
Gordon
Everything was fine - however there is clearly a problem with either Hilton's IT systems, or Orbitz's IT systems... When I booked through Orbitz - I booked for myself, my wife and 4 kids. The kids ages are 15, 11, 9 and 5 - which you are required to input through Orbitz's site. I booked, and paid about a month in advance.

However, when I arrived, I was told that Hilton's booking system said that I had booked for 2 adults and 4 pre-school aged kids, and then they asked me for extra fees totaling more than 75,000JPY!! In the end, I didn't have to pay this - however, but it did put my stay off to a bad start. There is clearly something wrong with either Hilton's booking system, or Orbitz's booking system, or the API that connects the two or something.

Other than that, everything was fine.
Leisure Family
8/10
Excellent
15 May 2022
Miyuki
Reception at the dining place looked not happy to work for customers.
Leisure Friends
8/10
Excellent
13 Nov 2021
YUSUKE
the room was spacious and had a great view of Sagami Gulf
Leisure Partner
10/10
Exceptional
08 Nov 2021
Jorapel
Nice
Leisure Friends
10/10
Exceptional
12 Aug 2021
Verified traveler
Staff is excellent, very helpful. Rooms are a little small but great views and very soundproof for a good sleep. Beds very comfortable.
Leisure Family
6/10
Pleasant
17 Apr 2021
Verified traveler
The ocean view is beautiful. Howevet, the shower water pressure in the room was too weak. If you want to use the tennis court, golf driving range or miniature golf you have to pay more; should be provided for free. The bottled water tasted more like tap water than mineral water. The long hallway on the 3F towards the onsen and public shower area needs better lighting and probably a rennovation. The quality of the breakfast and dinner was sub par. The mattress is nothing like the Hilton in NYC for example; its ok but not amazing.
Leisure Partner
10/10
Exceptional
27 Oct 2020
Verified traveler
Just perfect !
Good place for families too! I will go back again someday for sure !
Business_and_leisure Family_with_children
10/10
Exceptional
28 Sep 2020
Michael
Excellent stay.
It was very quiet.
The room was very clean and spacious.
Business_and_leisure Self
10/10
Exceptional
13 Sep 2020
Verified traveler

Pricey but totally worth it!

Many services were closed because of Covid but it didn't matter really. The pool was amazing and the onsen was a big plus. The room was very comfortable (half japanese tatami room) and large. Also so many activities around that you don't really need to go anywhere else. The restaurants and the night shop were expensive. Will come back when all the services are available.
Friends_and_family Family
10/10
Exceptional
13 Oct 2019
VINCENT

Nice and comfy hotel

One of the best hotel I stay in japan, however only con is that there’s no convenience store nearby and kinda out of The way - which is resolved by the shuttle bus ( only more expensive vending machine and night shop) else it would Be perfect area to stay
Partner
8/10
Excellent
25 Sep 2019
Verified traveler

Fairly expensive but nice treat

Splashed out for a birthday celebration for 1 night. The water area was great but there were many rules which unless we missed it, we did not see notification about, such as you need a swimmin cap to be able to enter the large pool. It was nice to spend the whole day there though.
Family
10/10
Exceptional
08 Sep 2019
Verified traveler
Wonderful staff, great facilities and perfect for a relaxing getaway.
Leisure Family
6/10
Pleasant
29 Jul 2019
Man Kit

Improvement and attention

It was surprised that there was no one stay at the main entrance when we arrived at 9:00pm.

Whole family were required to join the membership in order to obtain one 500ml bottle of water free of charge.

WE never have such experience in jp hotels. This was no good to think the way of obtaining people's personal data.

Family
10/10
Exceptional
25 Jun 2019
Verified traveler
To little time to do every exciting thing the hotel offers i recommand at least 4 nights
Leisure Family
10/10
Exceptional
14 Jun 2019
Latifah

Excellent stay

Excellent stay but a bit outskirts of the town, however the hotel provides shuttle services to and from 2 nearest stations. Room is very spacious and we had a room upgraded, thanks to Mr Aziz with his good and humble hospitality in explaining all the available services at the Hilton Odawara.
Partner
10/10
Exceptional
14 Jun 2019
SD
Bade area is great
Leisure Partner
8/10
Excellent
26 May 2019
Verified traveler
Good hotel with great relaxation and resort facilities such as pool and hot spring
6/10
Pleasant
21 May 2019
Verified traveler
Beautiful garden and views. Most facilities great but some run down or closed. Food from both restaurants was very poor quality and extremely expensive. There is no alternative eating places nearby.
Leisure Partner
10/10
Exceptional
19 May 2019
Verified traveler
Property has a lot of things to do. We had fun bowling and playing some of the arcade games.
Leisure Family
10/10
Exceptional
09 May 2019
Verified traveler
Staff was very welcoming and helpful. The view from the room was amazing! Great hot spring and pool facility. Very nice that they had a shuttle from the station to take you to the hotel.

We weren't huge fans of the restaurant. Bit overpriced for the quality of food.
Leisure Partner
6/10
Pleasant
20 Mar 2019
Jess
Make sure you check the bedding configuration when booking with kids! We paid extra for our 6 year old to have an additional bed but when we arrived we were told that she was to share existing bedding. There was also an issue with plumbing in one of our rooms.
Great pool area and kids games room. Pitty the bowling ally didn’t open until late afternoon!
Family
10/10
Exceptional
11 Mar 2019
Chonghyun

Great place to visit

What a view and great facilities!! Greeting by Kimura San was very professional and service was great!! Had a wonderful time and will definitely come back.
Family
10/10
Exceptional
22 Feb 2019
Kenneth
The onsen was great!!!
8/10
Excellent
05 Dec 2018
Guat
very nice property and well maintained too. the view is breathtaking even from my room located at 3rd floor. the pools are superb. we love them so much! there is free shuttle from train station to hotel. be early as there is limited capacity. we will definitely stay in this hotel again.
6/10
Pleasant
25 Nov 2018
Steven
Dinner Restaurant was too crowded and even ran out of food during the buffet.
6/10
Pleasant
11 Nov 2018
Emma
It’s a lovely hotel but.... My first problem is how expensive dinner and breakfast is at the main restaurant.
65 for dinner and 32 for breakfast. Outrageously pricey for the dinner. They don’t even offer a set menu for it, it’s buffet. 64 for a buffet? I’ve only ever paid 20 max and that was at the Fairmont in San Francisco so they have no reason for that price other than possibly accessibility of getting the food. They didn’t even have the price anywhere and when I asked they didn’t show me.

My second issue is that the place is too big for comfort. It’s overwhelming.

Lastly, the shuttle doesn’t run on weekends to the main station which if you have luggage it’s a massive issue because the station they take you to instead doesn’t have an escalator, ramp, or elevator which they don’t warn about. I have back problems and lugging it to the top where the shuttle picks up is really hard.
10/10
Exceptional
31 Oct 2018
Marina
Very good experience. Beautiful view, delicious food, close to Hakone lake, great spa facilities
2/10
Poor
26 Oct 2018
Verified traveler
I made the hotel reservations thru Expedia for two rooms and when we checked in at the hotel on October 20, 2018, they told me that I had made reservations for 3 rooms and it was too late to cancel the third room and I would have to pay for the extra room, but they will contact Expedia to find out if this was a mistake. When we checked out of the hotel on October 22.the problem was not resolved. When I got home, I contacted Expedia and they will try to resolve my problem.
10/10
Exceptional
11 Oct 2018
Steven

Odawara, a taste of comfort in the country side.

This hotel has an excellent swimming pool area, one of the best we have seen in our many travels. The pool is very warm and has different areas for indoor/outdoor swimming. Additional recreation facilities with a bowling alley and games room that will keep the family entertained. Aziz on the front desk took care of all of our needs and went beyond the call of duty to make our stay memorable. The staff were there to wave good bye to us as our shuttle to the train station disappeared out of sight. It was like leaving your family. Great stay and spectacular grounds.
Family
4/10
Poor
25 Sep 2018
K
I stayed at Hilton Odawara for a vacation with my son and wife.

While staying there we visited the pool.
I am a foreign national and i have a small tattoo on my leg. I knew Japanese people were scared/against the tattoo but as there were no sign on the entrance that said tattoo is prohibited, I was relieved I can have some fun with my son.

After about an hour after getting in the pool, couple of staff comes over to me demanding me to tape the small tattoo I have on my leg.

As there were no signs and no rules that said I have to tape my tattoo, I refused. The staff called his manager and before you know it, it was a big scene.

The manager kept saying tattoo is the sign of yakuza and so on. I felt humiliated by her words and the scene they created. They talked me down to say how bad tattoos were which was unnecessary.

I was having a great time but that moment ruined the whole experience and the day for me.

I have been a admirer of Hilton hotels all over the world but this shocked me.

I will not be returning to Hilton.
4/10
Poor
01 Sep 2018
Yoshimi

Uncomfortable and never again!

Food was less than satisfactory and room was very uncomfortable.
We will not go to Hilton Odawara never again. I had seafood spaghetti and seafood tasted like frozen mix seafood that you can get grocery store. Room had only one chair and there was platform that they placed 2 twin mattress and little table 2 sitting pad which it was very hard to watch TV from sitting pad and if you place chair front ofTV then it's too closed to TV.
Partner
10/10
Exceptional
12 Jun 2018
srikanth

Very memorable trip.

Very courteous and polite staff. The hotel has all necessary facilities to enjoy a relaxed stay in hotel itself. There are multiple pools and very good. I had travelled with my 7 month old daughter, very thankful to the hotel staff who helped to sterilize the baby bottles whenever we wanted. The children play area is also excellent. Recommended to visit with family, hope to visit sometime again.
Family
10/10
Exceptional
18 Apr 2018
S

Very nice, good for relaxation

My friend and I spent one night at this hotel. We were lucky enough to wake up early and catch the sunrise from our balcony!! The hotel is very clean, the onsen is excellent and so is the pool facility.
4/10
Poor
04 Apr 2018
Juan

No value for money

Dinner buffet a total rip off. $100 per person and all meat was dry and tempura soggy. Really poor variety. Staff doesn’t speak much English. Ended up having a shiatsu massage wearing my jeans because they could not offer a yukata and there was no privacy. During half of the massage heard a vending machine being refilled. For the price you pay here you could have a much more genuine relaxing Japanese ryokan/Onsen experience.
10/10
Exceptional
31 Mar 2018
Verified traveler
10 lane bowling alley! Beautiful View! Be prepared to pay for your meals!
10/10
Exceptional
08 Jan 2018
Kenshin

Recommend for active people.

Facilities for sports and fitness are very substantial. Ideal for active family members. It is not suitable for people who want to spend quietly and slowly.
The quality of the employees is Hilton Honesty. The quality of the restaurant is normal (do not expect too much).
Family
8/10
Excellent
22 Nov 2017
Verified traveler
Very reliable hotel - stayed here many times and never fails.
10/10
Exceptional
29 Oct 2017
David

What a wonderful experience!

Impeccable hotel, great facilities, superb service. I’ll go back there again and again.
10/10
Exceptional
20 Oct 2017
cat

Consistent high standards throughout

Staff were all very helpful and polite, food all of high standard; lovely room, with great views of the bay and plenty of space. We loved the warm indoor and outdoor swimming pools.
The hotel itself seemed large and airy, with plenty of areas to relax in, both outdoors and indoors.
10/10
Exceptional
23 Aug 2017
Teri

wonderful place!

the buffet was a bit pricey but very nice!! There we many activities and the staff were super nice and polite!
It is a wonderful place to bring your children!

We will definitely go there again!!
10/10
Exceptional
17 Jul 2017
Verified traveler

Excellent hotel. Awesome staff

This resort has a lot of facilities. It even has a bowling alley.
Service is top notch. Special mention to Mr Narita at the conceirge who assisted us and went the extra mile is helping us with our logistics.
Well Done!!!
8/10
Excellent
28 Jun 2017
Caroline

Very nice stay

Very nice hotel - somewhat out of the way location with amazing views of ocean. Hourly shuttles into town (20 minute ride) made it easy to get there and back. Loved the Japanese style western rooms..essentially a western mattress on a raised platform, with Japanese inspired furniture and decorations. Staff was top notch!

Location & surroundings

The Bay Forest Odawara by Hilton Club
583-1 Nebukawa, Odawara City, Japan

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The Bay Forest Odawara by Hilton Club

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