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Four Points Flex by Sheraton Yokohama West

Kanagawa · Japan

2-17-6 Minamisaiwai, Nishi-kuView location

8.8/10Excellent798 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood8.6/108.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points Flex by Sheraton Yokohama West

Ideally located in the Yokohama area, Four Points Flex by Sheraton Yokohama West promises a relaxing and wonderful visit. The property offers guests a range of services and amenities designed to provide comfort and convenience.

Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, laundromat, wheelchair accessible are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, carpeting, clothes rack, complimentary instant coffee, complimentary tea.

The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Four Points Flex by Sheraton Yokohama West.

Read more about this hotelShow less

With a stay at Four Points Flex by Sheraton Yokohama West in Yokohama (Nishi), you'll be within a 5-minute drive of Tokyo Bay and Anpanman Museum. This hotel is 1.2 mi (2 km) from K-Arena Yokohama and 1.3 mi (2.2 km) from Landmark Tower.

Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.

Popular amenities

Free WiFi
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

Nearby attractions

Nissan Global Headquarters Gallery 1.3 km / 0.8 mi
Anpanman Museum 1.5 km / 0.9 mi
PIA ARENA MM 1.7 km / 1 mi
K-Arena Yokohama 1.8 km / 1.1 mi
Yokohama Museum of Art 1.8 km / 1.1 mi
Tokyo Bay 1.9 km / 1.2 mi
Iseyama Kotai Shrine 2.1 km / 1.3 mi
Landmark Tower 2.1 km / 1.3 mi
Queen's Square Yokohama 2.2 km / 1.4 mi
Nogeyama Zoo 2.3 km / 1.4 mi
Yokohama Port Museum 2.3 km / 1.5 mi
Yokohama Minato Mirai Hall 2.3 km / 1.5 mi
Pacifico Yokohama 2.5 km / 1.5 mi
Yokohama Cosmo World 2.8 km / 1.7 mi
Cupnoodles Museum 2.8 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 156
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • 24-hour securityExtra charge
  • Smoke detector
Show 12 more facilities & services
  • Hotel safeExtra charge
  • Lift access
  • GardenExtra charge
  • Concierge
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant
  • MassageExtra charge
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLERoom • SEMIDOUBLEROO.SD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    Room SEMIDOUBLE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GUEST ROOMSINGLE • GUEST ROOMSGL.GR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    SINGLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points Flex by Sheraton Yokohama West

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points Flex by Sheraton Yokohama West

8.8
Excellent
798 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
8.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Irene
The property was well kept and very clean. The location was great; shops and restaurants were nearby. It was near the train station, which was very convenient.
Family
8/10
Excellent
15 Jun 2026
Jeffrey
Clean room, easy to get to and from Yokohama Station. Lots of food and shopping in the area. Would stay here again in the future. Very reasonable”u priced.
Family
10/10
Exceptional
02 Jun 2026
Kenneth
Room was overall clean but I did find a tiny pill (med) next to the nightstand and that tells me, probably not vacuumed. But overall great place. The girl that help me check in spoke great English. I understand every word so it was easy. The next staff on my check out say helped me to get the luggage forward to next hotel and also spoke English. Very helpful. They use JP Post during my time for luggage service so that is helpful. Location is excellent with so much to see and eat right at that street from hotel to the Yokohama station. Also walking distance to the harbor, Ringo Park and China Town. Recommend!
Family
8/10
Excellent
02 May 2026
Eriko
Close to many services, shops, and a train station.
Family_with_children
10/10
Exceptional
13 Apr 2026
Luis
Great hotel and location - The hotel is close to the train station, and is on a busy street in downtown Yokohama filled with many dining options and nightlife. However, it was a little hard to find and our room was very small.
8/10
Excellent
07 Apr 2026
Eiji
Good
10/10
Exceptional
05 Apr 2026
Yang
clean room
10/10
Exceptional
02 Mar 2026
John
The Four Points Flex hotel is a wonderful property. It is incredibly convenient to the Yokohama Station and is tucked away on a very lively street. I will definitely stay here again on my future trips to this area of Japan.
Friends
10/10
Exceptional
03 Jan 2026
Sharon
Nice reception. On a street that leads to JR Yokohama which is super convenient and it is just a bustling street full of life! I was worried it would be loud, but at night it was very quiet.
Friends_and_family Family
10/10
Exceptional
01 Jan 2026
matthew
Clean spacious rooms, super friendly staff and conveniently located near Yokohama station. I would definitely stay again.
Friends_and_family Family
8/10
Excellent
21 Dec 2025
Jason
Nice place to stay.
Everything was great.
Leisure Partner
6/10
Pleasant
20 Nov 2025
JIHPERNG
The Staff response to fire alarm at front desk/floor is not timely and well communicated to the guests at waiting line.
Do not have the same feel as most Japanese hotels.
Business Family
8/10
Excellent
16 Nov 2025
Lorraine
Convenient
Leisure Family
8/10
Excellent
26 Oct 2025
Tony
Convenient area to explore Yokohama, typical smaller size rooms, however comfortable and clean.
Partner
6/10
Pleasant
11 Oct 2025
Jeritzan
It appears to be downtown with a large variety of stores and restaurants. There were also very interesting places of interest nearby. The main point of dissatisfaction was the lack of English-language television. All channels were in Japanese.
Leisure Family
10/10
Exceptional
05 Oct 2025
Agnes
Great location. Staff friendly. Hotel was clean.
Leisure Family
10/10
Exceptional
29 Sep 2025
Cindy
Friendly staff
Leisure Partner
10/10
Exceptional
09 Sep 2025
Monica
The property was clean and quiet. The staff was very nice. The rooms are small but the bed is comfortable. The next time that I visit Yokohama, I will stay here. The location of the property is a short walk to the train station. Overall I enjoyed my stay.
Leisure Friends
8/10
Excellent
26 Apr 2025
Betty
Guest check in is on the second floor. Staff were very courteous and spoke enough English to be very helpful. The bathroom was excellent and room size adequate with fridge and tea kettle.
Leisure Family
10/10
Exceptional
31 Mar 2025
Mary

Happy travellers

Staff were very helpful. Location excellent 10 minute walk to Yokohama railway station . Loads of restaurants within 10 minute walk
Partner
10/10
Exceptional
01 Feb 2025
Naoko
I stayed at my last night in Japan - easy for last shopping, dinning, and transportation to the airport! Very quiet.
Leisure Self
6/10
Pleasant
30 Jan 2025
George
It is the typical business hotel and the room quiet small. But it is close to the train station
Leisure Self
10/10
Exceptional
14 Jul 2024
Poppy
I thought the hotel was wonderful. The area outside the station was interesting, but I think that should be expected for an area that is a 5 minute walk from a major rail station. There was also an excellent supermarket embedded in a pleasant mall just 1.5 blocks away.
Leisure Self
8/10
Excellent
13 Jun 2024
Joseph
Close walking distance from Yokohama train station. Staff was very friendly. Stayed 4 days. Tons of food options nearby. The room is Japanese business style so they are small-served its purpose if you simply need somewhere to stay while visiting local attractions, relatives, etc. They did have coin laundry. A little tricky to find as there’s not a super big sign advertising the hotel. I was traveling alone so it was great.
Business_and_leisure Self
10/10
Exceptional
26 May 2024
Naiyapak
Staff so nice.
Leisure Self
8/10
Excellent
18 Apr 2024
Robert
The hotel is easy walking distance from the Yokohama railway station. (Note: the shinkansen trains stop at a different station much further away.) We also enjoyed visiting an excellent onsen located even closer than the station where we had a great time and enjoyed inexpensive meals too. The hotel staff were very friendly and helpful but spoke little English; that's where Google Translate came in useful. We had two stays in the hotel. The first was in a regular double room which turned out to be very cramped. For the second stay, we paid extra to get a room with two beds and it was a larger room where we were much more comfortable. Both rooms included a fridge, an electric kettle and a trouser press. The TV provided only TV channels from Japan or pay-per-view movies in Japanese. The breakfast option gave us a choice of four meals, two with Japanese food and two in a western style. Unlimited soft drinks, tea and coffee came with the meals.
We would happily stay again in this hotel if returning to Yokohama.
Leisure Partner
10/10
Exceptional
13 Nov 2023
Yuko
I loved my room on the women only floor, which had a nice lounge where female customers could relax in the lounge wear and hotel slippers, make coffee/tea, do laundry, and read/work in a very quiet setting overlooking the town. The only complaint is not about the hotel itself, but the adjacent restaurant that offers breakfast to the hotel clients. I bought the meal tickets for the entire duration. The food was pretty decent, but the restaurant was so dirty, covered with dust. I had to dust it with a wet towel every single time. It got blacked every single morning. The restaurant should clean the air filter, too. It was absolutely aweful.
Leisure Self
10/10
Exceptional
11 Sep 2023
Angela
Good service, the hotel clean and helpful.
Family
10/10
Exceptional
17 Aug 2023
Jairo

Alot of food options
Business_and_leisure Self
10/10
Exceptional
22 Jun 2023
Gordon
Great location close to Yokohama station, nearly new building, good sized room (for Japan) good bathroom and amenities. Walkable to several restaurant options near the hotel and inside Yokohama station with good shopping options nearby also. |Front desk staff and housekeeping staff very friendly and helpful. I'll visit again!
Leisure Self
10/10
Exceptional
12 Jun 2023
Lauren
Very clean, about 5 min walk from Yokohoma station. Room is very small, two people with a double bed is too tight, switch to two twin beds, feel so much better.
10/10
Exceptional
02 Jun 2023
Corey
Great location and good amenities
8/10
Excellent
02 May 2023
Sayuri
Overall, simply good.
Leisure Self
10/10
Exceptional
25 Apr 2023
Raymond
Good location friendly helpful staff
Leisure Family
10/10
Exceptional
13 Apr 2023
Raymond
Courtesy and professional by all staff
Leisure Family
10/10
Exceptional
11 Apr 2023
Josiah
This was the funnest spot I stayed at so far. Yokohama is a really high class area, and the hotel was top notch for such a low price.
Leisure Self
8/10
Excellent
10 Apr 2023
Craig
The hotel was very close to Yokohama Station. Considering how much was around it, the room was surprisingly quiet.
Business_and_leisure Self
10/10
Exceptional
02 Apr 2023
Adrienne

Good choice for Yokohama/ Tokyo

Stylish & comfortable hotel. Professional staff.
Rooms were quiet & well appointed.
Rooms smallish by western standards but room design is accomodating. (Lovely tub)
Straightforward 15 minute walk to Yokohama Station
Keikyu line has nontransfer service to Haneda 38 min)
Friends_and_family Family
6/10
Pleasant
30 Mar 2023
Isaias
I love the location of the hotel. As of space it’s your typical Japanese room small and no space for luggage.
Self
10/10
Exceptional
22 Mar 2023
Robert
This hotel is located a short walk to the station, next to a game center, a very large and extensive shopping area, as well as a beautiful bay view not far at all.
The price on Expedia makes this an affordable stay for long term.
Other hotels I've stayed at like \" APA's\" have had thin walls and mice. I was very happy that I never heard a single person besides room service, and there were no mice.
I will more than likely stay here from now on when I visit japan. Thank you for a wonderful stay!
Leisure Self
8/10
Excellent
07 Dec 2022
Ngoc- Anh
Nice and clean hotel, very close to train station, room is small but location is in a fun area with lots of restaurant. There is a washer machine but never free to use, even at 5 am in the morning.
Leisure Family
10/10
Exceptional
11 Oct 2022
Carlos
cleanliness
Business_and_leisure Self
10/10
Exceptional
30 Apr 2022
Kyle
Very friendly staff, spoke Japanese and English. Super easy check in as well.
Leisure Self
10/10
Exceptional
10 Aug 2021
Verified traveler
Clean an comfy
8/10
Excellent
29 Mar 2021
Kenichi

Breakfast

Breakfast is not served by the hotel.
Guests must go to a pork cutlet chain restaurant on the ground floor.
Self
10/10
Exceptional
26 Feb 2020
Verified traveler

Nice location

Very conveniently located near Yokohama station, the staff were efficient and the bed comfortable.
Self
10/10
Exceptional
26 Feb 2020
Yenchun
Clean and spacious single room. Convenient location near train station.
Business
10/10
Exceptional
25 Feb 2020
Kaori
I had a great experience there. Friendly staff, very convenience location, very clea. It’s good for visiting Yokohama and business travel.
If you want to stay a bigger room and I’m not sure if you like it. I had a big luggage and it was a little bit hard to open it. Other than that, there is no problem at all!
Friends_and_family Family
10/10
Exceptional
19 Feb 2020
Michael

10 day stay

As a couple we stayed 10 days while our apartment we being readied. The hotel was convenient for Yokohama station, clean and comfortable. Like all Japanese hotel rooms, there wasn't much space, but the services and facilities worked well.
Partner
8/10
Excellent
01 Feb 2020
Kenny

HOTEL UNIZO Yokohamaeki West

The room was clean and quiet, the room price was reasonable. It's location was good, was close to Yokohama subway and JR station.
Partner
10/10
Exceptional
11 Jan 2020
Martin
Staffs are nice, the place is clean and closer to many good restaurants.
Friends_and_family Family
10/10
Exceptional
28 Dec 2019
Verified traveler
Everything was perfect in terms of the stay.

However, there is too much wastege in terms of toiletries. We didn't take any of the items that were disposables. We counted 20 over items we just didn't need. Plastic that could be saved.

Moving forward, we sincerely hope the hotel don't provide so many excessive items that guests don't need but take anyway.

Let's all do our part for the environment!
Leisure Family
10/10
Exceptional
22 Dec 2019
Mana

Great location and tidyness

Locations was great and the room was so tidy although it was small.
Self
10/10
Exceptional
05 Nov 2019
Rick
Staff were brilliant!!!
Friends_and_family Friends
8/10
Excellent
30 Oct 2019
HQ
Nice location with plenty of amenities. Clean room.
Leisure Partner
10/10
Exceptional
28 Oct 2019
Harvey
Excellent
Self
8/10
Excellent
04 Oct 2019
Rajeev

Excellent and Clean Hotel

Very clean and Brand new Hotel, however restaurant is only limited to non veg food.
10/10
Exceptional
16 Aug 2019
YICHUN
Small but nice
Friends
8/10
Excellent
13 Aug 2019
Verified traveler
location is convenient, about 10 minutes walk to Yokohama Station
Leisure Self
10/10
Exceptional
19 May 2019
Verified traveler
Room was small (expected) but very well equipped for business traveler, including a pants press. Great value. Convenient location for easy access to Yokohama station.
Business Self
10/10
Exceptional
22 Mar 2019
MANABU

Good location,

Good location for me, there are many restaurants around there and a convenience store is in front of the hotel. Just 5 min walk from the station. The room is very new and clean. Wifi is Free without any problems. The price is within my budget.
10/10
Exceptional
18 Mar 2019
Verified traveler
Nice hotel to stay near Yokohama
Business Self
10/10
Exceptional
07 Jan 2019
Verified traveler

Unizo Yokohamaeki-West, convenient new hotel

Stayed 3 nights at the Unizo Yokohamaeki-West hotel. Booked a double room. Hotel location was very convenient and easy to find. Very close to Yokohama station, restaurants, shopping, convenience stores, Daiei super market, and arcades all around. Hotel is pretty much brand new, a few months old I think. Easy and fast check in. Lobby/reception is on second floor. Can take elevator from first floor directly to your room's floor using room keycard. Room was new and clean. A lot of electrical outlet plugs around the room which was helpful. Room felt slightly bigger than normal double rooms in Japan. Bathroom had shower and bath. Also included bath salts, body lotion, mouth wash which was great. The staff also provided some bottled water for free which was nice. Bed was comfortable and room was quiet. Enjoyed my stay and would definitely stay again because of the location.
Friends
10/10
Exceptional
07 Jan 2019
Verified traveler
brand new hotel and great location too. Food and restaurents close by.
8/10
Excellent
04 Dec 2018
Verified traveler

Yokohama visit

Great location . small room . Clean
Family
10/10
Exceptional
27 Nov 2018
Verified traveler
The room was very clean and fairly spacious & the restroom was very modern!
Partner
8/10
Excellent
14 Jul 2026
Joon Sang
Good location. Many places to eat.
4/10
Poor
09 Jul 2026
Souichirou
エアコンが効かなくて暑かった
Self
8/10
Excellent
01 Jul 2026
Haruki
必要最低限が揃ってる感じ。冷水機があったがコップの用意がなく、少しだけ不便に感じた。
Self
10/10
Exceptional
21 Jun 2026
KEIKO
ロビーにある自動ミル付きのコーヒーがとても美味しかった。
アメニティは必要な人が必要な数持って行くシステムで無駄がなくていいですね。
お部屋も広くて快適でした。
Family
8/10
Excellent
05 Jun 2026
里奈
ホテルの立地が何よりも良かった。
横浜駅近の徒歩5.6分ほどで、ローソンは斜め向かい側、駅までの道は、ホテルを出て目の前の通りを真っ直ぐで、迷うことなく歩けます。この通りは、ドンキもあり、フード系、飲み系の店も沢山あります。
お部屋もセミダブルで予約でしたがとても使いやすく、バスタブもゆったリサイズでした。
Self
8/10
Excellent
03 Jun 2026
Richard
Convenient location and clean facility. A little tight in terms of room size, but sufficient for one person with light luggage. Well kept and friendly staff. No frills. Breakfast is quick and good quality for the money.
Self
10/10
Exceptional
03 Jun 2026
Hiromi
ゆっくりできました。又きたいです
8/10
Excellent
03 Jun 2026
Kaoru
横浜中心街に位置しており，飲食店や駅にも近く，利便性に優れる．やや部屋は狭いものの4泊5日の出張に不足はないレベルでした．朝食付きプランを選びましたが，ビル１Fの「松のや」の朝食セットはボリューム＆味とも申し分なく，満足度が高い内容でした
Self
8/10
Excellent
03 Jun 2026
HIDEFUMI
横浜市が、市内全面禁煙となろうとしている時、紙巻きタバコの喫煙所があると助かります。
Partner
10/10
Exceptional
28 May 2026
SUNG JOON
일본에서 이정도 사이즈 객실은 없음. 물론 가격도 엄청남. 하지만 돈값 ok.
Business
10/10
Exceptional
28 May 2026
Hyeongjo
직원들이 친절해요.
숙소는 깨끗하도 체크인도 편리했습니다. 리무진 버스 시간 안내도 잘 받았습니다.
8/10
Excellent
25 May 2026
YASUYOSHI
良かった
8/10
Excellent
10 May 2026
Hina
アメニティはクレンジング、洗顔、化粧水、乳液までそろっています。共用部にウォーターサーバー、コーヒーマシンまであります。部屋はきれいでミニマル、ビジネスホテルとしての役割を完璧に果たしているようなホテルでした。
Self
8/10
Excellent
28 Feb 2026
Yuka
the receptionist was very kind. the restaurant for breakfast was also basically good.
8/10
Excellent
27 Feb 2026
Koichi
とても良かった。
ただ朝ごはんがイマイチでした
6/10
Pleasant
10 Feb 2026
誠
お部屋にお水（ペットボトル）があれば良かったかな。
Leisure Family
8/10
Excellent
03 Feb 2026
まちこ
チェックイン時、受付にてアップグレードして下さり、ダブルの部屋で快眠でき、連泊だったのでとても快適に過ごせました。
Leisure Self
8/10
Excellent
01 Feb 2026
Soichi
駅近くだが少し下町風情。ノスタルジックな横浜を求めている人には合わない。
Leisure Self
8/10
Excellent
31 Jan 2026
Miho
快適に過ごせました
10/10
Exceptional
24 Jan 2026
WEN SHIN
櫃檯人員都很親切，客房也很乾淨舒適！
Leisure Self
10/10
Exceptional
18 Jan 2026
sinji
対応もよく駅へのアクセスも良好でした
10/10
Exceptional
13 Jan 2026
タカノリ
非常に便利で、綺麗なホテルでした。
Leisure Self
8/10
Excellent
06 Jan 2026
Satoshi
部屋も隅のカーペットには汚れやほこりが溜まっていたものの、バスルームは清潔。
Friends_and_family Family
6/10
Pleasant
31 Dec 2025
浩太郎
岡野交差点近くの便利なビジネスホテル。
Friends_and_family Friends
8/10
Excellent
18 Dec 2025
sachiko
客室は少し手狭ですが清潔で過ごしやすかったです。
Self
10/10
Exceptional
18 Dec 2025
rie
アメニティが充実しており、室内防音、清潔感も良かったです。
Business Self
10/10
Exceptional
13 Dec 2025
Makoto
駅から近くて便利でした。また利用したいです。
Business Self
8/10
Excellent
07 Dec 2025
Shino
キレイで
10/10
Exceptional
02 Dec 2025
Eiko
アメニティがとても吟味されている印象。
お風呂は大変心地よく、枕も寝やすい。
Business Partner
8/10
Excellent
01 Dec 2025
YOSHIYUKI
横浜駅から少し時間がかかる
Business_and_leisure Self
4/10
Poor
30 Nov 2025
kiyoshi
部屋は広かったが、ユニットバスはとても使いにくくまた来ようとは思わない。
ゴミも落ちていたし清潔感も無かった。
Leisure Family_with_children
4/10
Poor
29 Nov 2025
NARUMI
泊まる分には問題ないです。部屋も綺麗です。ただ、何回も泊まっている人に対して毎回ホテルの説明しようとしてきます。ホテルの名前が変わってからスタッフ対応が悪い印象です。それが気にならなければなにも問題ないです。
6/10
Pleasant
27 Nov 2025
Youngwoo
보통
Business Partner
4/10
Poor
20 Nov 2025
KYOKO
スタッフサポートが成っていない。他のゲストへの配慮が足りない。客室の清掃をもう少し頑張っていただきたい。
Self

Location & surroundings

Four Points Flex by Sheraton Yokohama West
2-17-6 Minamisaiwai, Nishi-ku, Yokohama, Japan

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Four Points Flex by Sheraton Yokohama West

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