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Yokohama Bay Sheraton Hotel And Towers

Kanagawa · Japan

1-3-23 Kitasaiwai, 1-3-23View location

9.0/10Excellent1,004 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Location9.6/109.6
Neighborhood9.2/109.2
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Yokohama Bay Sheraton Hotel And Towers

Enjoy numerous recreational opportunities, including an indoor pool, spa tub, and fitness center. This hotel also features complimentary Wi-Fi, concierge and wedding services. Savor fresh seafood at Teppanyaki Sagami, one of the hotel's seven restaurants, or enjoy room service (during limited hours).

Snacks are available at the coffee shop/cafe, and you can unwind with a drink at the bar/lounge. Cooked-to-order breakfasts are offered daily (7:00 AM to 10:00 AM, for a fee). Amenities include complimentary wired internet, a business center, and express check-out.

The hotel has 12 meeting rooms available for events, and self-parking is available onsite (subject to charges). Relax in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms with shower/tub combinations offer complimentary toiletries and hair dryers. Conveniences include phones, safes, and desks. Nearby attractions include the Nissan Global Headquarters Gallery (0. 9 km), Anpanman Museum (1. 3 km), and K-Arena Yokohama (1. 6 km). The preferred airport is Haneda Airport (HND), 26. 3 km away.

Read more about this hotelShow less

A stay at Yokohama Bay Sheraton Hotel & Towers places you in the heart of Yokohama, within a 5-minute drive of Yokohama Museum of Art and Landmark Tower. This luxury hotel is 2.4 mi (3.8 km) from Pacifico Yokohama and 2.6 mi (4.1 km) from Yokohama Cosmo World.

Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a business center, and express check-out. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Sakura Quality Pets not allowed

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2450 for children
    • Self parking fee: JPY 1900 per night (in/out privileges)
    • Rollaway bed fee: JPY 10280.0 per night
    • Facilities fee: JPY 2200 per person, per day and includes use of: swimming pool; fitness facilities

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Nissan Global Headquarters Gallery 0.9 km / 0.6 mi
Anpanman Museum 1.3 km / 0.8 mi
K-Arena Yokohama 1.6 km / 1 mi
Tokyo Bay 1.7 km / 1.1 mi
PIA ARENA MM 1.9 km / 1.2 mi
Yokohama Museum of Art 1.9 km / 1.2 mi
Yokohama Minato Mirai Hall 2.2 km / 1.4 mi
Landmark Tower 2.3 km / 1.4 mi
Pacifico Yokohama 2.3 km / 1.4 mi
Iseyama Kotai Shrine 2.5 km / 1.5 mi
Yokohama Port Museum 2.6 km / 1.6 mi
Yokohama Cosmo World 2.6 km / 1.6 mi
Nogeyama Zoo 2.6 km / 1.6 mi
Cupnoodles Museum 2.7 km / 1.7 mi
Billboard Live Yokohama 3.1 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 348
  • Number of floors (main building): 28
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 36 more facilities & services
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Concierge
  • GymExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 12
  • Business centre
  • Indoor freshwater pool
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN CLUB WITH VIEWSTWIN • CLUB WITH VIEWSTWN.CB-WV

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    TWIN CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 34 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable6 photos

    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Shower
    • Electric Kettle
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Slippers
    • Desk
    • Toiletries
    • Extra beds on demand
    • Alarm clock
    • Turndown service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Mini fridge
    • Fridge
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUBSUITE • CLUBSUI.CB

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB DELUXERoom • CLUB DELUXEROO.CB-DX

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    Room CLUB DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV-1

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB CITY VIEWTWIN • CLUB CITY VIEWTWN.CB-CV

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    TWIN CLUB CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB-2

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable14 photos

    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE STANDARD

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Electric Kettle
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Slippers
    • Desk
    • Toiletries
    • Alarm clock
    • Turndown service
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Mini fridge
    • Fridge
    • Minibar
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUBTWIN • CLUBTWN.CB-3

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    TWIN CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURY CITY VIEWDOUBLE • LUXURY CITY VIEWDBL.CV-LX

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX-2

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUBTWIN • CLUB • 34 m²TWN.CB
    TWIN CLUBPhoto unavailable1 photo

    Yokohama Bay Sheraton Hotel And Towers

    TWIN CLUB

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOM CITY VIEWTWIN • GUEST ROOM CITY VIEWTWN.CV-GR

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    TWIN GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 34 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable14 photos

    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE KING SIZE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Tea and coffee making facilities
    • Mini fridge
    • Fridge
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Electric Kettle
    • Housekeeping
    • Smoke detector
    • Cable TV
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Turndown service
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CLUB OCEAN VIEWJUNIOR SUITE • CLUB OCEAN VIEWJSU.CB-OV

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    JUNIOR SUITE CLUB OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CLUB OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CB-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-2

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE GUEST ROOMTWIN • DELUXE GUEST ROOMTWN.DX-GR

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    TWIN DELUXE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB CITY VIEWDOUBLE • CLUB CITY VIEWDBL.CB-CV

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    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE CLUB CITY VIEW

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-CV

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  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1

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    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE WITH VIEWS

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Limited room details from hotel

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  • DOUBLE CLUB OCEAN VIEWDOUBLE • CLUB OCEAN VIEWDBL.CB-OV

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    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE CLUB OCEAN VIEW

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-OV

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  • TWIN LUXURYTWIN • LUXURYTWN.LX-2

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    Yokohama Bay Sheraton Hotel And Towers

    TWIN LUXURY

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LX-2

    Limited room details from hotel

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  • SINGLE CLUB CITY VIEWSINGLE • CLUB CITY VIEWSGL.CB-CV

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    Yokohama Bay Sheraton Hotel And Towers

    SINGLE CLUB CITY VIEW

    Room photos

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    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLUB CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CB-CV

    Limited room details from hotel

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  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

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    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE KING BED NON SMOKING

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

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  • DOUBLE GUEST ROOM CITY VIEWDOUBLE • GUEST ROOM CITY VIEWDBL.CV-GR

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    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE GUEST ROOM CITY VIEW

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-GR

    Limited room details from hotel

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  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

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    Yokohama Bay Sheraton Hotel And Towers

    JUNIOR SUITE KING SIZE BED

    Room photos

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN LUXURY CITY VIEWTWIN • LUXURY CITY VIEWTWN.CV-LX

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    TWIN LUXURY CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Yokohama Bay Sheraton Hotel And Towers

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Yokohama Bay Sheraton Hotel And Towers

9.0
Excellent
1,004 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.6 /10
Neighborhood
9.2 /10
Amenities
8.8 /10
100 reviews shown
6/10
Pleasant
15 Jul 2026
daehwan
조식이 먹을 것이 없었어요. 수영장이 3개 레인 밖에 없고, 욕조가 없는 것은 좀 그런데, 서비스나, 방이나 괜찮았어요.
10/10
Exceptional
06 Jul 2026
Thor
The rooms were massive for Japan. Spacious, huge comfortable beds. Spotless. The entire hotel was immaculate. The Japanese pride themselves on cleanliness, the entire city is clean compared to most of the world. Breakfast had a large selection of freshly made food from numerous regions to give all international visitors their preference of food. Very easy access from underground mall connection to subway station makes getting to and from the Airport very easy.
Self
10/10
Exceptional
05 Jul 2026
Kentarou
朝食のスタート時間を、もう少し早くしてほしいです。
10/10
Exceptional
05 Jul 2026
Jasmin Bangao
I went with my kids and it was very accessible leading to the train stations. It is also very close to the shops.
Family_with_children
8/10
Excellent
05 Jul 2026
Takehito
Great hospitality and service, especially breakfast buffet with local grown products. The hotel was build while ago and some room layout and structure are little old fashioned. But overall my family enjoyed the stay.
Family_with_children
10/10
Exceptional
31 May 2026
Jan
Fantastic location right in front of Yokohama Station, making transportation easy. Wide wide variety of reasonably priced restaurants very close by. Nice buffet breakfast in hotel restaurant. Comfortable and clean rooms. Highly recommend.
Self
10/10
Exceptional
21 May 2026
LaDonna
Very convenient location, helpful staff, and great amenities. I only wish there was a laundry nearby.
Family
10/10
Exceptional
15 May 2026
Jamal
Everything was amazing
10/10
Exceptional
04 May 2026
Marlene
Staff was helpful and wonderful!❤️
Friends
10/10
Exceptional
21 Apr 2026
stanley
Great place to stay
Family
10/10
Exceptional
19 Apr 2026
Michael
Great location, great breakfast, excellent service.
8/10
Excellent
14 Apr 2026
Juebin
The hotel is in a very convenient location, with easy access to the train station via either a bridge or an underground passage.

The room size is quite good, offering a comfortable amount of space compared to typical hotels in Japan.
Family
10/10
Exceptional
24 Jan 2026
James
Location was perfect for my meetings, the room was very comfortable, service was excellent, and I also used the pool which was very helpful. Great job!
10/10
Exceptional
14 Dec 2025
Cheryl
Excellent hotel!!
Leisure Friends
10/10
Exceptional
06 Dec 2025
Steph
Ms Kubo from Housekeeping does an excellent job. We left her some chocolates to thank her for taking care of our room. She in return, left us a box of beautiful bath roses from the Sheraton. This gift of thoughtfulness made our stay at the Sheraton most memorable as her kindness was a happy surprise. We will always think fondly of the Sheraton Yokohama Bay.
The front desk staff and concierge were also very helpful and efficient when we departed from the hotel.
Leisure Partner
8/10
Excellent
12 Nov 2025
Mai-Lee
it was very clean
Business
10/10
Exceptional
10 Nov 2025
Renatha
Beautiful & spacious hotel . Very welcoming and friendly service , great location !
Business_and_leisure Family_with_children
2/10
Poor
09 Nov 2025
Shawn
I believe this property fundamentally is NOT tourist focused, and definitely would not be to standards fit for a family vacation. Staff was attentive, courteous and exude Japanese values. However, the Sheraton in and of itself is business oriented and driven. The lay out itself should have been red flags, multiple restaurants, businesses, weddings venues etc. proliferate the entire hotel and are obviously its priority. Please review other negative reviews of this property as they are all true and you have been warned. From the very start, I was Absolutely disappointed with hotel policy of not accommodating an early check-in or at the very least service guest with options. Caught a red eye flight-in, up for for more than 24hrs only to be told at the front desk that they could not accommodate anything until 3pm and to come back then. Tired and exhausted, no place to wait, we were forced into the corner of the lobby to wait for over 5 hours. I’ve never been treated or made to feel like a homeless person in my life. With so many other hotels to choose from, your money would be well spent not at the Sheraton. Will NOT be giving this company any future business.
Leisure Partner
10/10
Exceptional
18 Sep 2025
JOHN
The staff was excellent.
10/10
Exceptional
06 Aug 2025
Verified traveler

Came Back Again, Sustains Beyond Expectations

This is probably my most favorite hotel in Yokohama Vicinity. Lounge Access and amazing Kanagawa signature dishes on breakfast menu are superb, and the room that I booked had beyond everything I wanted. The fact that this hotel links to station is great that I didn't need a cab to get there. Definitely, I will book here again.
Friends_and_family Friends
10/10
Exceptional
28 Jun 2025
norak
great easy comfortable stay with quik easy access to shopping food n transportation, what more can you ask for? .. wud however try lighter blanket for warm seasons.. arigato !
Business_and_leisure Partner
10/10
Exceptional
09 Jun 2025
David J
Exceptional from the moment we checked in. Thank you Komake Suzuki as the 1st point of person contact is so important.
Great location, very comfortable beds, quiet & well appointed room.
Very pleased with the entire stay.
Partner
10/10
Exceptional
04 Jun 2025
Wasidth
The room was not as large as we expected. I went to talk with the Club receptionists (Mana and Masahiro) who courteously help to find suites available to upgrade. Final we enjoyed the 2 suites which were excellent. Thanks to them, our stay turned from mediocre to marvelous overnight. One thing this hotel should do is to upgrade their tv to smart tv. Currently no streaming/casting/YouTube/etc. Breakfast at the Club was fine but on 2nd floor was amazing. This hotel is centralized, smack in the middle of shopping areas & train station. It’s a perfect pied-à-terre in Yokohama!
Friends_and_family Family
10/10
Exceptional
26 May 2025
Herman

Excellent location, comfort, and breakfast

Only stayed for one night, before taking the YCAT to Haneda. Hotel was very convenient to last-minute shopping before returning to USA. It was raining but there was all covered walkways from Yokohama station to the hotel, to shopping, and to the YCAT office and terminal. Breakfast was expansive, with made-to-order dishes, dim sum and excellent pastries. Expensive but not a lot more than other places that are not nearly as convenient to transportation.
Business Self
10/10
Exceptional
17 May 2025
Terance
The Club Lounge was amazing!
Leisure Partner
8/10
Excellent
08 May 2025
Brent
Nice Hotel and close to trains and subway. Never stayed anywhere before that charged extra to use the pool and workout area.
Leisure Partner
10/10
Exceptional
06 May 2025
Jennifer

Excellent stay

From check in to check out, the staff was amazing and the process was easy.

The room was clean and they’re participating in a green initiative: if you skip housekeeping for a day, they issue you a 500¥ coupon for their bakery. I did that and the baked goods were fantastic.


The hotel is connected underground to Yokohama station, so it’s easy to travel to other areas as a tourist. From street level, it’s a quick walk across the street via a crosswalk.
Self
10/10
Exceptional
28 Apr 2025
georgina
Beautiful hotel that had great access to the trains buses and city. We were impressed with every staff member we encountered
Leisure
10/10
Exceptional
25 Apr 2025
shirley
Our stay was very relaxing. Staff were accommodating and friendly and the club experience was excellent m.
Leisure Partner
10/10
Exceptional
21 Apr 2025
Fabrice

Amazing

Amazing place. And the breakfast is so delicious and diversified. I recommend this hotel at everyone
Partner
10/10
Exceptional
09 Apr 2025
Katy
Cole to shopping, restaurants & train station. Hotel is beautiful, nice & helpful staffs.
Leisure Family
10/10
Exceptional
04 Apr 2025
Peter
Wonderful I wholeheartedly recommend
Business Self
10/10
Exceptional
05 Mar 2025
poming
Excellent
10/10
Exceptional
27 Feb 2025
Nick
Good location
10/10
Exceptional
03 Jan 2025
Verified traveler

Highly recommended hotel for any special occasion

I invited my sister to spend year-end to New Year’s celebration with me in Yokohama. We were lucky to be able to find accommodation for this last-minute decision. The location was very convenient for all sorts of entertainment and the hotel staff made our stay extra comfortable.
Friends_and_family Family
10/10
Exceptional
21 Dec 2024
mario
As our 1st time in Tokyo, this was a joy to stay here. Staff was polite and helpful, The food options were abundant. The location so close to all transportation but also within walking distance of restaurants. The room was clean and spacious. It was just a super pleasant experience all around!
Leisure Family
8/10
Excellent
02 Dec 2024
Sang Ho
Location
Business Self
10/10
Exceptional
30 Nov 2024
R.
a very beautiful hotel and still very nice but in certain areas showing its age
10/10
Exceptional
15 Nov 2024
Jonathan
Very close to Yokohama station for transportation and shopping. Quiet and large rooms
Business_and_leisure Partner
8/10
Excellent
22 Oct 2024
Jun
Good
10/10
Exceptional
15 Oct 2024
Harry
Perfect location to all transportation, food and shopping. Highly highly recommend
Leisure Partner
8/10
Excellent
15 Oct 2024
Sony
The room is quite small. That’s about the only dislike
Leisure Partner
8/10
Excellent
10 Oct 2024
Christine
Liked the location.
Only negative was the room was likely a smokers room before and could still smell the odour. Also very compact.
Leisure Partner
10/10
Exceptional
26 Aug 2024
Michele
This hotel is located directly across from the Yokohama train station with quick access via elevator and underground hallways. There are multiple restaurant options, and we tried two - breakfast in the morning on the second floor and cocktails and snacks on the top floor with a piano player and a beautiful view of the city. The staff was wonderful, the room was clean, quiet and cozy.
Leisure Family
8/10
Excellent
18 Aug 2024
Marie
I didnt like how they didnt say i would have to pay to use the pool
Leisure Friends
2/10
Poor
08 Aug 2024
Jill
I booked a city view we looked out onto a train station
We went to swim in the pool and it cost us 2,200.00 yen each and coolly use for 1 hour
There are extra hidden fees all over this hotel
8/10
Excellent
31 Jul 2024
Misako
I had wait for a long time to check-in, the first in the lobby area which if you sit at the chair you had to order something. I order a lemon soda and it's cost 1400 yen. Then I was took to 26th floor, Shelton Club check-in area, and told I can get some snack & drink. I was wondering why I couldn't be here, since I reserved The Shelton club room. The floor in the room has some uneven level under the carpet, and I almost tripped over a few times. I'm old and needed nice smooth floor. The place is not good as the onsen ryokan in Echigo Yuzawa, but it cost much high price. I stayed at Shelton a few times at other area, and this is the worst place. Staffs are not really good, maybe because it in Yokohama. I don't think I'll go back there, and find other hotel when I visit Yokohama in future.
Leisure Self
10/10
Exceptional
24 Jul 2024
Masumi
The service was very good. But I have a question about the cleanliness of the room
Friends_and_family Family
8/10
Excellent
20 Jul 2024
Fiona
The property is situated in an exceptionally convenient location, adjacent to Yokohama Station. The daily breakfast buffet is outstanding. It should be noted that access to the pool involves a daily surcharge which, unfortunately, also comes with time/availability constraints.
Leisure Family
10/10
Exceptional
11 Jul 2024
Wendy
We finished our Cruiseline trip and stayed at Sheraton Bay Hotel for 1 night .Room is clean and space with two separate wash sink, located near Yokohama Train Station, love it ! Definitely , next time , will arrange longer stays at this Sheraton Hotel.
Leisure
10/10
Exceptional
28 Jun 2024
Nhi
We had a great experience with this hotel. Some of our highlights:
- Breakfast was amazing. Lots of options to choose from. Food was very fresh. We loved the fresh orange juice and made-to-order omelets.
- Receiving 500 yen voucher for each day we opt out of cleaning service. We were able to use the vouchers on desserts at the hotel’s bakery on the last day of our stay.
- Very close to Yokohama Station.
- Very close to major shopping centers and dining options
- Our room had a great view

The room was a little smaller than other hotels we were used to, but it is considered big for hotels in Japan.

Overall, we would definitely book again for future visits!
Business_and_leisure Partner
10/10
Exceptional
25 Jun 2024
Sai Kow
The great difficulty and biggest problem is when arriving from the airport to YCAT bus terminal, one would have to lug your heavy luggage through the building, up and down several steep stairways and escalators, for at least 15 minutes, before arrival at your hotel. This is exhausting and very dangerous as one may fall. Changes have to be made. Thank you.
10/10
Exceptional
21 Jun 2024
Michael

Great Yohohama location

The rooms here are US hotel-sized, quite unusual for Japan. Anyway, was here for a conference, and found the hotel to be quite excellent. The breakfast was good, the room very nice (was on a \"club\" floor but not so much that I could get free drinks at the club), the lobby impressive, and the room priced acceptably. Right across the street from the Yokohama main train station and a hundred restaurants, convenience shops, and the like.
Business Self
10/10
Exceptional
04 Jun 2024
Yayoi
Clean
Leisure Self
10/10
Exceptional
18 May 2024
Michael

Superb!

Lovely hotel. Very convenient for city or port. Extremely efficient staff, extremely polite, very helpful and I couldn't fault them in any way.

Very comfortable large room with a proper bath and plenty of room to walk around.


Millions of shops nearby, including a Takashimaya just across the bridge from the hotel.

Business
10/10
Exceptional
10 May 2024
Noboru
Good dining
10/10
Exceptional
02 May 2024
Takahiko
A
10/10
Exceptional
02 May 2024
Takahiko
A
10/10
Exceptional
29 Apr 2024
Jose
Best place for proximity to Yokohama Station. Many places to eat nearby.
Business Self
10/10
Exceptional
14 Apr 2024
Michael
Everyone was wonderful who worked there . The breakfast was great. And the Yokohama station shops and restaurants of 2 floors is something you don't want to miss!
Leisure Family
10/10
Exceptional
08 Apr 2024
Xiaozhuo
Very good location.
10/10
Exceptional
20 Mar 2024
Kaylyn
An amazing place to stay in Yokohama - super close to the station for easy access to get into Tokyo and rooms were so spacious for Japanese hotels.
Leisure Family
10/10
Exceptional
08 Mar 2024
Laura
Excellent bed and location and breakfast buffet was incredible
Leisure Family
10/10
Exceptional
20 Dec 2023
Stephen
Very nice !!!
Leisure Partner
10/10
Exceptional
30 Nov 2023
David

Great hotel

Great place to stay, the staff are very helpful and polite.
Partner
8/10
Excellent
20 Nov 2023
Shen
the service of crew is very good.
Leisure Partner
10/10
Exceptional
06 Nov 2023
Hideki

Superb Stay!

I had great room value that came with lounge access that offers savory meals and beverages and amazing breakfast buffet. My room was very spacious with beautiful view of Yokohama, and the value was beyond my expectations because if you book mediocre motel in SF, the price was equivalent to that when i booked here.
Friends_and_family Friends
10/10
Exceptional
02 Nov 2023
Jose
The place to stay at Yokohama Station. Many train lines are literally minutes away. I had site visits all around Kanto and Kanagawa for 3 days and managed it from here. It was only possible from this location. Pool is a little small. Don’t expect a big pool but it was adequate.
Business Self
10/10
Exceptional
14 Oct 2023
Yumiko
Level of service and knowledge varies among staff. Front desk and concierge are excellent. Morning buffet food are great but staff needs more training.
Leisure Partner
10/10
Exceptional
03 Oct 2023
Sze Ling

Great for business stay

It was good location right across Yokohama station, connected via underground passageway. Very big rooms in Japan standards. Only issue will be the choice of shower gel and shampoo, the scent may not be everyone's favourite.
Otherwise highly recommended.
Business
6/10
Pleasant
20 Sep 2023
Takao
They did not recognize my gold Marriott Bonboy member status unless you book through their website. The staff at login reluctantly added the number but told me not to expect any gold privileges. Unfortunately the pool is only for gold members or above, which they don’t tell you until you show up at the pool. The cleaning crew was excellent and did a fabulous job every day. The rooms were dated and there were not enough plugs nor any USB ports to charge our phones and laptops. Very convenient location to shops and restaurants in the mall downstairs. Train station was about 5 mins walk. We decided to move to shin-Yokohama, which was more convenient to Shinkansen and half the price.
Leisure Family
10/10
Exceptional
09 Sep 2023
Kenneth
Thank you for the hospitality!
10/10
Exceptional
24 Aug 2023
debbie
The staff was wonderful. They were very helpful and accommodating. Room was spotless and very comfortable. Breakfast was fresh and the variety was Amazing!!!!!
Business
10/10
Exceptional
16 Jun 2023
Vikki
Excellent
Business_and_leisure Self
10/10
Exceptional
09 Jun 2023
Katy
Beautiful hotel, nice rooms, staffs are super courteous and helpful. Will stay there again.
10/10
Exceptional
04 Jun 2023
Yoshimi
Super convenient for shopping and dinning. Great view of Yokohama city.
Leisure Family
10/10
Exceptional
11 May 2023
Verified traveler
Amazing service and comfort.
Friends_and_family Family
10/10
Exceptional
08 May 2023
john
Very nice staff and clean
Leisure Partner
6/10
Pleasant
07 May 2023
WAYNE
Like that hotel is very close to station. Don’t like that we had to wait for 90 minutes for them to clean out a similar room and it’s not exactly what we had booked. Of all the prior hotels we stayed in Japan, checked in went smoothly and without a hitch with all of them except this hotel. Another thing is there was banging sound although it stopped before 10 or 11pm. It sounds like someone is fixing pipe or something. Annoying! Don’t know if I want to book this hotel again.
Leisure Partner
10/10
Exceptional
23 Mar 2023
Amy
Conveniently placed hotel with superb amenities in the heart of Yokohama.
Leisure Partner
10/10
Exceptional
27 Jan 2023
Siti Fatimah
Easily accessible, convenient and comfortable
Business Self
10/10
Exceptional
24 Jan 2023
Chika
Whenever I am in Japan, I always stay at this hotel. It is super convenient!!
10/10
Exceptional
13 Jan 2023
Verified traveler
The location of the hotel is convenient to all the malls, station, etc. The ambience is fantastic, and the staff were very accommodating. The bed was so comfortable too.
Partner
8/10
Excellent
28 Oct 2022
Malcolm
Very friendly & modern.
Business Self
4/10
Poor
02 Jul 2022
Kayo
When we got here they told me that I only paid for 1person and asked me to pay 2nd person price. But I had reserved for 2adult and paid total amount. It is kinda dismayed that I have to do extra payment after I arrived there.
Leisure Family_with_children
8/10
Excellent
17 Dec 2021
Verified traveler

Clean, safe, convenient

Check-in was quick and easy, lobby looks classy. The room is clean with an air purifyer and a very comfortable bed.

Only thing I didn't like was some squeaky noise coming from the ceiling - I was afraid that things might collapse diwn in me!
Self
10/10
Exceptional
05 Apr 2021
Stephen

Enjoyable stay

The staff was very friendly and professional. Rooms were very clean and comfortable.
Friends_and_family Friends
10/10
Exceptional
02 Mar 2020
Allan

Great Hotel!!!

This hotel was beautiful! Very clean and relatively well renovated!
Business
10/10
Exceptional
03 Sep 2019
Yoshimi

Recommend highly

Love Yokohama Bay Sheraton. The service is impeccable, the facility is clean, and the location is perfect for shopping and restaurant.
Friends_and_family Family
4/10
Poor
12 Jul 2019
Verified traveler
Like: Very near to Train Station
Dislike: See list below

1. Charges of Yen 2100 for Swimming Pool, Gym and other for each time of use. Absurd, no other hotel charges
2. Same breakfast everyday and really limited options. Even the fruits also same for all 11 days watermelon, pineapple and sugar soaked Lychee... seriously
3. No bathrobes, iron and iron table
4. No shoe cleaning items
5. Rooms are really small as compared to competition

Unfortunately had to book because of office but certainly not in the next trip which is due next month
Business Self
8/10
Excellent
12 Jul 2019
Verified traveler

Good location

Room is spacious and convenient location
Breakfast buffet was sub par...they can do. Better than that!
6/10
Pleasant
10 Jul 2019
Verified traveler
Having to pay additional charge to use the gym when the booking is already expensive is outrageous!
This requirement should be made transparent during the booking process. If this fact was known I would not have booked the hotel.
8/10
Excellent
10 Jun 2019
Verified traveler

Great but nickel and dime to death

Great spot central to everything, cozy bed. I thought the cover charge to even go in the bar was an insult and charging to use the gym (with no notice anywhere) was crazy. Even as an elite member of SPG. Definitely will consider somewhere else next time despite the nice room.
10/10
Exceptional
19 May 2019
Verified traveler
Everything was great except the mold in the shower.
Leisure Self
8/10
Excellent
22 Apr 2019
Sarah

Great location

Fab location, big clean bedrooms but tad pricey!
Family
10/10
Exceptional
12 Apr 2019
Hiro
I like close location to Yokohama station and various store. I bought audio device at nearby big store. After returned to hotel I had a quick question and could make a quick return to the store for getting quick advice. I was so happy to be staying the hotel.
Leisure Self
10/10
Exceptional
06 Mar 2019
Shunsuke
Only thing I have complain is the size of the gym it has. It is too small.... The rest of the services were perfect!!!
10/10
Exceptional
04 Mar 2019
Verified traveler
Very nice, clean property.
Club rooms and amenities were very good
All staff very friendly ands helpful
Business Self
8/10
Excellent
27 Feb 2019
Verified traveler
Breakfast food is good and the staff are kind
Business_and_leisure Family
10/10
Exceptional
21 Feb 2019
Verified traveler
clean and kind service
Friends_and_family Family

Location & surroundings

Yokohama Bay Sheraton Hotel And Towers
1-3-23 Kitasaiwai, 1-3-23, Yokohama Shi, Japan

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Yokohama Bay Sheraton Hotel And Towers

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