Stay Kooook Geneva City – Online Check In

10/10

Exceptional

18 Jul 2026

Gary

Honestly this place has it all. Incredible location, incredible studios and great views. I especially like the attention to detail with how they designed and service each studio. They literally had everything you need. There’s even a free laundry with free detergent. I really can’t fault this place truly!

Self

10/10

Exceptional

16 Jul 2026

Maya

Superbe chambre d’hotel qui s’adapte aux besoins de tout le monde! Les lieux sont très propres et accessibles. L’établissement offre des billets de transport en commun, ce qui est très pratique pour les voyageurs. Les espaces communautaires sont supers également. Merci pour le séjour!

Partner

10/10

Exceptional

14 Jul 2026

Ross

Erm but if a weird experience it is a self serving hotel which I’ve never encountered before, but was absolutely fine and easy to use. The room was a gold size and the way the bed turned into a double from a single was cool!. Overall, everything we needed

Friends

10/10

Exceptional

09 Jul 2026

Amanda

Great stay! Wonderful amenities on the 9th floor - laundry, coffee/tea, kitchen, terrace, luggage storage. The room was comfortable, the hotel is easy to find and public transit stops directly in front of the building. Our complaint was just the use of digital keys only; we just find physical keys more reliable and convenient when traveling. We would definitely stay again in the future as it was well maintained, conveniently located, clean, and provided all the amenities travelers could need.

Partner

10/10

Exceptional

04 Jul 2026

Margaret

The 9th Floor public area was great to hang out in while waiting to check in, after check out, or while there. There is free coffee and tea and fabulous views of Geneva, mountains, and all the way to the Jet d'Eau. Plenty of places to sit and relax or work. The electronic unlocking takes getting used to, but it works well. I highly recommend this site.

Partner

6/10

Pleasant

03 Jul 2026

Ellen

I did the online check in but when I arrived at the property could not use the cel phone “key”. I was able to get through on the cel phone number to a person who let me in remotely, but only after scolding me for my technical ineptitude. It was not pleasant. I was only booked for one night anyway, and did want to go out and walk around the city, but I decided not to leave my room again for fear of being unable to get back in. Left at 7 am the next morning for the airport.

Self

10/10

Exceptional

19 Jun 2026

Catherine

Great location for tram access, coop, variety of restaurants around.

Family_with_children

2/10

Poor

18 Jun 2026

YE

No one on site, not answering questions promptly. Do it have shuttles to airport.

Not a good location. Not recommended

Self

10/10

Exceptional

17 Jun 2026

Calum

Great space very nice and the common room is amazing. Rooms are modern and lots of space even given the small size.

Partner

10/10

Exceptional

14 Jun 2026

Sui

The check in key on my phone is new to me. Once I worked it out, it’s very convenient to use. The design of the unit is very creative. The sizes of the bedroom and the kitchen can be changed depending on the needs. I loved it! The interior design is very artistic.
In my opinion, the only drawback is the lack of privacy of the bathroom. If the curtain rail can be extended to the front of the bathroom, it would provide privacy to the bathroom.
The public area on the 9th floor is great. It has a full kitchen, laundry, a pool table and reading areas. The U shaped balcony has great views and is perfect for relaxation.
The location is very convenient. A tram stop is at the front door. Three stops to the city in less than 10 minutes and 5-6 stops to the airport in 30 minutes costing 3.3 Euros.
Highly recommend this hotel.

Partner

10/10

Exceptional

13 Jun 2026

ALIREZA

Great location. Only 15-20 mins walk to old town!

10/10

Exceptional

09 Jun 2026

Charles

Perfect unit for a solo traveler - excellent use of the space, updated interior, convenient “keys” via iPhone for exterior and room doors, great location near transit, trains, and Swiss Tour pickup location; highly recommend.

Self

10/10

Exceptional

06 Jun 2026

Dennis

Be sure you get the app and understand it's basically you and no staff. If I hadn't run into a host who was wonderful, I would have never known where to park.

Partner

10/10

Exceptional

20 May 2026

Chongzhi

Very convenient, room has everything we need. laundry and kitchen are perfect. great location

Self

10/10

Exceptional

06 May 2026

Reina paola

Luggage storage:

We had to leave our luggage since we arrived early, but they have their own storage on the top floor which was really handy.

Room:
The normal studio room was a bit smaller than I expected. But it was perfect for the both of us, apart from wobbly bed.

Top floor: They have a massive communal area upstairs, we loved the pool table, and even used the oven to cook the pizza for our little date. They also have a nice terrace area upstairs overlooking the city and other side the mountains.

Staff: The lady in the morning was very welcoming and so is the person I’m speaking to on Whatsapp.

The only disappointment was when we had to go down to get some snacks and left half of our red wine tucked away on the side. The guy threw it away and told us to leave it in the fridge next time. *Don’t know about you but I don’t put my red wine in the fridge*

Transport: It was quite easy to find the hotel, had to use the bus and tram from the airport but got there within 20 mins. The tram line stops literally in front of the hotel. Took us 8 minutes to get to town. They also gave us a free geneva pass for the day and used this to visit the old town and the boat.

Geneva: Overall was pretty, the old town was beautiful and very clean. I would choose GENEVA over Zurich without any thought

Partner

10/10

Exceptional

01 May 2026

Arun

Unusual but interesting property

10/10

Exceptional

21 Apr 2026

John

convenient location in front of tram station

10/10

Exceptional

14 Apr 2026

David

We loved this place!

Early access to room, modern furnishings and smart use of space, streamlined online check in and clever web-based keys, awesome communal area, close to town, friendly people…

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Tracey

Only stayed one night, but the room was immaculate and so well thought out. Communal area and the luggage room were a brilliant bonus. Would definitely book again.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Bernard

All the booking and check-in/keys were exchanged online. Hotel access and room access are via your phone, though there is always a member of staff in 'the flat' on the top floor if any help is required. (A conventional 'key card' can also be provided up there) Really convenient location, just 10 mins from centre by tram or bus, and the stop is literally at the door of the Hotel! Geneva Tourist board currently provides a free travel pass within Zone 10 of the city for those staying at hotels and other establishments. (Look it up - don't know if it will always be provided free!) This covers bus, ferry boat (mouettes), tram, train travel within that zone for the duration of the stay, and it arrived by email a few days before our arrival in the city. This means it can be used to get to/from the airport as it is within the zone. In opposite direction from town there's a direct tram to CERN (in the zone too!) for those visiting there, maybe 15 min journey. Plenty of restaurants nearby and there's a supermarket entrance right next to the hotel entrance. Also a couple more supermarkets within a couple of hundred metres. Free Laundry facilities on top floor along with free fruit, free tea and coffee and kitchen facilities up there. Our suite came with kitchen, but maybe not all have that. Also a free pool table, and computer games on top floor.
Overall a great stay! Thanks.

Partner

10/10

Exceptional

20 Mar 2026

John

We really enjoyed staying at this hotel. It was very modern and the technology of opening the doors was brilliant really really good. The staff were very helpful and friendly. The free coffee on the roof terrace on floor nine was just an added bonus. I would definitely stay at this hotel again.

10/10

Exceptional

17 Mar 2026

Shanon

Room was set up very well for the space. Had everything we needed in the room. Really appreciated the early check in as the room was ready!

Partner

10/10

Exceptional

04 Mar 2026

Alexander

Awesome room, easy to find, seamless check in and out

Self

10/10

Exceptional

27 Feb 2026

Paul Raymond

Clean room

Family_with_children

6/10

Pleasant

12 Feb 2026

Miss

Studio was decorated lovely and clean. However the bed was awful, far too hard. The noise outside from the road and other residents moving around their rooms was so loud. We barely slept due to the noise and discomfort and missed our trip to Chamonix as we were just too tired. Sadly wouldn't return.

Partner

10/10

Exceptional

06 Feb 2026

Laura

The accommodation exceeded all expectations! It is a clever use of the space. We utilised the kitchen and were able to prep meals, clean up etc with absolute ease. The toilet and shower set up is perfect and so clean. The use of the app to open doors and access areas is very clever and convenient! Thank you so much for an amazing and affordable stay!

Leisure Family

10/10

Exceptional

26 Jan 2026

Steven

The room's design was genius. The staff were so helpful. I lost my entry card one day and the Geneva police helped me get in contact with the staff who were able to help me get a new entry card at midnight. All in all, I would recommend this place!

Leisure Self

10/10

Exceptional

23 Jan 2026

Lawand

Perfect place

10/10

Exceptional

19 Jan 2026

Theresa

The room was very comfortable and immaculately clean. The washing machine was a bonus. We managed to prepare 3 full meals in the kitchen area of the room.
We also used the communal kitchen on the 9th floor.
All staff were very friendly and helpful.

Partner

10/10

Exceptional

16 Jan 2026

Aline

Yes

10/10

Exceptional

15 Jan 2026

Becky

Perfect for our stay! Nice bathroom, comfy bed, good kitchen facilities, great location. The upstairs area was good with a pool table and able to leave our bags securely on departure day while we explore. Only downside is we couldn’t figure out the TV to share from our phone.

Partner

6/10

Pleasant

31 Dec 2025

Ma Teresa

Yes the room was in good condition . However , when I requested for extra pillow , I never got a response .
Also 1 toilet paper for 4 people 4 days ????? No back up supply.
Dishwasher was not working….

Leisure Family

10/10

Exceptional

24 Dec 2025

AZEEZAT

This was a very neat and equipped studio. It had everything you would have needed frying a stay away from home. The bed/kitchen innovation is very brilliant, and makes the whole studio very put together. The guest room is a very thoughtful thing to do. You could get complimentary tea and coffee there. Overall it was a lovely place, and the service was fantastic.

Leisure Friends

10/10

Exceptional

19 Dec 2025

Natalie

The room was clean and well thought out. Great that there's a fridge in there too and loved the crossbow game. Love the fact that you don't have to physically check in, just check in on line and you get your virtual keys and was able to get in the room early which was a huge help. Fab common area on the top floor with great views, pool table, kitchen and laundry. Was lovely taking our take out up there and seeing people cooking. The hosts were so lovely and friendly, we will definitely return and highly recommend.

10/10

Exceptional

17 Dec 2025

William

Not the best place for technophobes as the only way to access the hotel is through your phone. Other than that, it’s a great place with a supermarket next door and a tram stop literally outside the door giving access to CERN and Geneva Cornavin station.

Partner

2/10

Poor

15 Dec 2025

Dhvani

Very disappointing stay. There was no room service for 10 days — no cleaning, no fresh towels, and no toiletries provided during the entire stay. We had to buy our own toiletries, which is unacceptable. Last year, during a 7-day stay, we were told that stays longer than 7 days include room service, but this was not honored at all. Expectations were clearly set and then not met. Would not stay again.

Business_and_leisure Family_with_children

10/10

Exceptional

10 Dec 2025

Lauren

Fantastic stay, everything you could think of was in the room or in the communal areas. Great location as well.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Gloria

This is a very nice, comfortable, clean, and friendly place to be.
We really enjoy it.
Thanks to do it so friendly and warm that make us feel like in our second home.

We fully recommend this place to stay either for business or holidays.

Gloria et al.

Business Partner

10/10

Exceptional

30 Oct 2025

Bonnie

Very neat design utilizing all of the space creatively. Loved having a washer/dryer combo to wash some clothes. Great shower/great towels. Comfortable bed. Great experience overall.

10/10

Exceptional

11 Oct 2025

David

Great location. Great price for the stay. Great amenities. Only frustrating aspect is you have to keep moving the wall to use the kitchen or the bed. The concept is fun but a little unpractical.

Partner

8/10

Excellent

07 Oct 2025

Raheel

all was good except the following: doors is unlocked with a slider onthe mobile phone app. My room was located in an area where the signal was weak - so I had difficult time opening the door.

10/10

Exceptional

04 Oct 2025

Jim

Convenient transportation right out front and easy walking to downtown.

Partner

10/10

Exceptional

03 Oct 2025

Graziella

Fantastic!

Business Family

10/10

Exceptional

20 Sep 2025

Youbong

The only issue is too small. If tjey make more open between the bed and the kitchette, it would be much better.

Leisure Self

10/10

Exceptional

16 Sep 2025

Meaghan

Fantastic! Great location to everything. Love the coffee and tea!

Leisure Partner

10/10

Exceptional

12 Sep 2025

Stillman

Great hotel, location is decent but a tad far some major attractions and restaurants

8/10

Excellent

09 Sep 2025

Mikr

The check in was super easy and convenient. The rooms were very clean and nice. Would have gave it 5 stars all around, but the glass door going into the bathroom was a little dangerous haha, maybe it was the lighting with the door-but we walked into it a couple times a piece lol

Leisure Partner

6/10

Pleasant

01 Sep 2025

Stuart

Good stay lovely hotel,Key system a bit confusing and reliable on you having a phone and internet impossible to leave your phone in the room otherwise you can access the hotel,Glass doors on bathroom are a bit dangerous could easily walk into them,communal area on 9th floor is fantastic.would definately stay again

Leisure

6/10

Pleasant

30 Aug 2025

Liz

Great concept but many issues

Our second Koooky stay in Switzerland but this one not as good as Bern. The same as Bern, the connection did not work all the time. Switches need labeling - so much time wasted figuring out what switch turns what item on and off, then trying to remember it the next day!

The space in the sleeping area was smaller in this than in Bern, which made it harder for 2 people to get in and out of bed during the night. Again only one chair given for 2 people, so we had to use the tiny stool that was in the bathroom.

The dishwasher was full of water in the bottom - this should have been checked after last guest left. It was obviously faulty.

Great bathroom!

Partner

10/10

Exceptional

21 Aug 2025

Caroline

Very Convenient Place to Stay in Geneva

I had a great experience as a solo traveller. The laundry and luggage storage facilities were very convenient and easy to use. The room was perfect for me, and the kitchen was very helpful to have. The hotel is right across from a metro stop and a 15 minute walk from the main train station.

Self

10/10

Exceptional

20 Aug 2025

Sangcheol

Clean and convenient!

Business Self

10/10

Exceptional

20 Aug 2025

Jingchun

Very good hotel, not like regular one but more hi-tech and convenience, the 9th floor public room is really good for travellers, free coffee tea and so much more amenities, even has a free laundry room, definitely will be back again if stay in Geneva

Partner

10/10

Exceptional

11 Aug 2025

Christopher

.

Leisure Family

10/10

Exceptional

10 Aug 2025

Dianna

I didn't know exactly what to expect with the lack of front desk, but hosts were available during the day and were very kind and helpful. On Swiss National Day, they hosted a party for hotel guests in the common area, which was lovely and ended with fireworks visible from the 9th floor terrace.
The location was extremely convenient for getting around Geneva, and the room and facility were immaculate and comfortable. Just a great experience!

Leisure Family

10/10

Exceptional

05 Aug 2025

Paul

Beds very comfy

Leisure Family

10/10

Exceptional

30 Jul 2025

Adam

Studio was perfect for our family. Easy access to trolley and bus lines. Clean and modern space and amenities. Would not hesitate to stay there again.

Leisure Family_with_children

10/10

Exceptional

27 Jul 2025

Craig

this is a very futuristic hotel with ease of use. rooms is almost soundproof. did not hear a thing once blinds closed and doors closed.
the public space is amazing with free laundry services and coffee available 24 hrs.
hosts are quite helpful and available.
would highly recommend for value and proximity to downtown as well as airport
thanks

Leisure Partner

10/10

Exceptional

25 Jul 2025

Audrey

Tout était parfait! Super propre et les enfants ont adoré les jeux sur place. L’hébergement était agréable et nous y retournerons sans hésitation!

Je recommande à tout le monde!

Leisure Family

10/10

Exceptional

24 Jul 2025

Jose Antonio Moreno

Amazing hotel. Thank you

10/10

Exceptional

23 Jul 2025

Alana

The location is close to the train station which worked for us. The room was small but comfortable with everything we needed. The common area was lovely and provided a comfortable space to hang out. I appreciated the safe place to leave baggage.

Leisure Family

10/10

Exceptional

21 Jul 2025

Prakash

Excellently located aparthotel in Geneva - tram station just outside connecting to all parts of Geneva. Very modern rooms and facilities. Creative use of space within a confined area. Main downside is the rooms are a bit small as part of the space is creatively engineered to provide kitchen facility.
Checking was also very modern, digitally managed - works well but challenging if not digitally savvy

Leisure Family

10/10

Exceptional

21 Jul 2025

Mitchell

We had an absolutely amazing stay at Kooook this summer.

The hotel is super fun, clean, economical and high tech. We especially enjoyed the shared common area on the 9th floor and our kids loved playing the shared games up there.

The hotel features a really cool key system that controls the front door, luggage storage, and you actual room all from one place on you phone!

Finally the hosts were absolutely amazing. Anything you need is available…more toilet paper, paper towels, bath towels, pillows etc. On our last night there something went weird with the electrical in our room and they swiftly moved us to another room for one night. They truly made our stay that little extra special.

Leisure Family

10/10

Exceptional

18 Jul 2025

Jaime

The room was clean and you can go up to the 9th floor to common area and get coffee, water and do laundry if you don’t want to use the wash machine in your room. You can also work in the common are as there is sitting areas and a kitchen

Leisure Family

10/10

Exceptional

18 Jul 2025

Joanna

The property was very clean and tidy and ideally situated on a tram line. Very convenient javing a Migros next door

Leisure Family

10/10

Exceptional

17 Jul 2025

Mollie

Convenient bus/train stop and groceries right outside the door.

Leisure Family

10/10

Exceptional

08 Jul 2025

Jennifer

Awesome place

Leisure Friends

10/10

Exceptional

07 Jul 2025

Julie

Super cosy

Super convenient location, trams stop right in front of the hotel. The rooms are quiet, super clean, and the space is really well used. The common areas are great and clean too, with a kitchen, lounges, and an amazing terrace. Last but not least super friendly and helpful staff. No question: if I come back to Geneva, I’m definitely staying here again!

Business Self

10/10

Exceptional

25 Jun 2025

Nicole

The location was perfect, close to lots of public transport. The place was so cool! The rooms had a unique and great family friendly layout with the 9th floor having a lot of fun extras. 100% recommend!!

Leisure Family

6/10

Pleasant

20 Jun 2025

Devanshu

Great place to stay. Very well maintained. It was super nice. However, there was no proper AC system. So, it was too hot sometimes. It made it hard to sleep. Plus, it can be a bit cramped at times, so be aware of that. Otherwise, it was great!

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

Jobil

Really well provisioned property. Would stay again.

Leisure Family_with_children

10/10

Exceptional

12 Jun 2025

David

Very comfortable stay. Everything was great

Business

10/10

Exceptional

07 Jun 2025

Vivek

Friendly staff. Very kool rooms. Top floor is great for entertainment.

Leisure Family

10/10

Exceptional

05 Jun 2025

Corey

Great modern hotel with a self-service concept that makes check-in and out super easy. Rooms are clean, stylish, and well-equipped. Loved the shared kitchen/lounge space and the convenient location near transit and shops. Perfect for a smart, no-fuss stay in Geneva. Would definitely return!

Partner

10/10

Exceptional

31 May 2025

Paul

High tech and highly unique hotel I loved every bit about my stay despite the initial technological challenges, you get the keys sent to you on your phone once you do the online check in and then it does get complicated, you have to slide your finger on your phone laterally to open the doors! Once I figured that out the rest of my stay all fell into place, room was clean, modern and had just about everything I needed to make me feel at home, I highly recommend staying at a staykoook hotel

Leisure Self

10/10

Exceptional

28 May 2025

Yi-Miao

Open area on the 9th floor has a welcoming and friendly feeling. Room is very new and clean; very interesting design that provides convenient use of space for cooking and sleeping.

Business_and_leisure Family

10/10

Exceptional

27 May 2025

Shajuanta

It’s literally across from a tram station, and super close to Geneva airport via public transportation.

Self

10/10

Exceptional

25 May 2025

Verified traveler

We had a great stay! My kids love the shooting bow arrow in the room and movable compartment

Friends_and_family Family

10/10

Exceptional

22 May 2025

Kevin

they have a common area at level 9 which have washer & dryer (FOC). Full Kitchen and free water.

Leisure Partner

10/10

Exceptional

17 May 2025

Anna

Very convenient. Coffee would be helpful.

Business

10/10

Exceptional

14 May 2025

YIWEI

This hotel is really smart , and feel like home. The staffs are so approachable and kind! Will definitely visit again!

Leisure Self

10/10

Exceptional

06 May 2025

Keith

Good:
- The area is very convenient and right outside the tram stop to get to all our Geneva destinations quickly.
- Mostly clean kitchen and bathroom
- Kitchen was very usable despite the size
- Two grocery stores within minutes walk
- Responsive hosts on Whatsapp since I didn't have a Swiss number

Bad:
- Bedsheets and shelving had lot of leftover hair from previous visitors. Needed to request room service immediately.

Leisure Partner

10/10

Exceptional

06 May 2025

MAHYAR

Common area was really good and had many facilities for entertainment.
Room was very nicely designed and furnished and was very well equipped for our stay.

Leisure Partner

10/10

Exceptional

02 May 2025

Brian

Phenomenal hotel, highly recommend!

Leisure Partner

10/10

Exceptional

21 Apr 2025

Hanan

Loved it

Leisure

10/10

Exceptional

19 Apr 2025

David

Recommend parking at the property and getting address of the parking before arriving.

10/10

Exceptional

18 Apr 2025

Keith Richard

Close to Migros grocery and tram station

Leisure Family

10/10

Exceptional

16 Apr 2025

Audrey

Just make sure you register and process any pending dues so that you have access at the door.

Business_and_leisure Family

10/10

Exceptional

15 Apr 2025

Rana

I love the hotel.. clean , state of art and safe, the staff very friendly .. location is perfect . Cafe and supermarket near by..

Leisure Family

10/10

Exceptional

09 Apr 2025

Hitesh

Great hotel right by a tram stop that takes you deeper into the city. Rooms were great and soundproof for a great sleep

Leisure Self

10/10

Exceptional

08 Apr 2025

Jim

Nice and relaxing stay

The room that we booked feature a kitchenette that made it very convenient to cook our own meals. It even has a built in dishwasher so cleanup was a breeze. The 9th floor recreation area is nicely designed and provides free washer and dryer which is super thoughtful and convenient. Everything was top notch aside from the switches in the room which need some getting used to. However the high tech room key delivery system more than make up for the minor issues. Overall it was a great experience.

Partner

8/10

Excellent

06 Apr 2025

Criselda

I did not like arriving and not having my app function. I could not get in my room. They had to activate it for me and thevroom was extremely small.

Leisure Partner

10/10

Exceptional

01 Apr 2025

Rachel

Lovely studio flat and a very clever use of space. It had everything we needed.

Leisure Partner

10/10

Exceptional

28 Mar 2025

Michael

Brilliant stay!

The studio was really good and had everything we needed and was lovely and clean and tidy! There was a room where you could store your luggage on arrival and on check out day! Tea and coffee provided in room! During the day there was always someone around to answer questions!
There was one small thing we didn’t like the bright blue light on the usb charging socket shone brightly right next to the bed and the green light on the light switch by bathroom was really bright we like a dark room to sleep in! This wouldn’t stop us booking again!
There is a Migros next door which is handy!

Partner

10/10

Exceptional

26 Mar 2025

Audrey

Definitely Stay at Kooook Geneva

Loved this place. Great room packed with fridge, dishwasher, washing machine / dryer. Ultra modern.

Absolutely spotless.

But the flat and wraparound balcony made our stay fab. With pool table, games console and choice of seating area inside and out was tremendous. Don’t stay anywhere else.

Finally, staff were so welcoming and helpful especially Ava.

Partner

10/10

Exceptional

09 Mar 2025

Annie

Perfect way to start off a vacation :)

This was the best place we stayed at during our entire trip. Felt just like home. We used the kitchen to make our supper and breakfast. we hung out in the living room while doing our laundry. We used the local travel passes provided to us by the hotel. Everything was perfect.

Friends_and_family Family

10/10

Exceptional

08 Mar 2025

June

Loved my small studio which had all I needed. Community space on 9th floor was appreciated as well. I would stay here again

Business_and_leisure

10/10

Exceptional

05 Mar 2025

Sebastien

Great location and property.

Business Self

10/10

Exceptional

24 Feb 2025

Rebecca

Great and attentive hosts

Leisure Partner

10/10

Exceptional

22 Feb 2025

Morvarid

Clean and nice
Small room but had everything I needed.
Close and convenient access to public transport

Leisure Self

10/10

Exceptional

21 Feb 2025

Helena

Comfortable and beautiful

It is a very comfortable and beautiful space. The design is exceptional and it makes guests feel welcome and that they want to spend time there.

Business