Name: Hotel Troy, Trademark Collection By Wyndham
Address: 8 Wood Hollow Rd, Parsippany, 07054, US

10/10

Exceptional

05 Aug 2026

Maggie

Amazing hotel staff. There is no microwave in the room and I could not control the temperature. But, those are minor things. I came to NJ because my daughter was having her first child. I will be staying at this hotel for each and every grandma visit! Thank you all so much, you were amazing!

10/10

Exceptional

04 Aug 2026

ivan

Excellent location. Close to many amenities.EV Charger J1772 connector by flo, I used it, worked great. It is medium speed. Charge by time$3.50/hour.
Staff were excellent. Restaurant very good. Room was very clean and well maintained

10/10

Exceptional

03 Aug 2026

Angel

To whom it may concern
My wife and I had a very critical devastating experience involving the shower where is almost got burned. Thank the lord she didn’t suffer burns to her body. I spoke to the front desk to address the problem and the front desk associate was going to send some one to check & fix the problem but nothing was done. With all due respect because of this close call on my wife experience. We would like a total refund, this scary experience traumatize my wife for this getaway. Thank you for the vouchers that you gave us for breakfast. But we appreciate that you can consider our request of full refund. Looking forward in hearing from you or corporate office.
Thanking you in advance
Mr. Angel & Mrs. Midiam Gauthier

10/10

Exceptional

02 Aug 2026

Mark

Rooms were very nice, clean and useful. Bed and bathroom were excellent. Everything needed is right there, and the staff is more than helpful. Location is ideal for getting on and off the interstate regardless of direction travelled. Would highly recommend this location to anyone looking for a good stay in this area.

8/10

Excellent

02 Aug 2026

Jim

Great stafg

10/10

Exceptional

02 Aug 2026

Jaime

Loved it

8/10

Excellent

02 Aug 2026

Ronald

My car’s nav system had trouble finding the driveway - I finally used Google Earth to figure it out. Nice quiet place with but efficient rooms. First time I’ve ever been in a room that included a handheld steamer !

10/10

Exceptional

01 Aug 2026

Jamie

Fantastic staff, nice rooms and extras. Wish shower was bigger but I was in an ADA room so the showers might be bigger in other rooms.

10/10

Exceptional

01 Aug 2026

J

Wonderful new hotel with fantastic, good sized gym. Restaurant is excellent as well.

10/10

Exceptional

31 Jul 2026

Mukul

We were just crashing at the hotel and generally outside. But it was a good stay. Not sure it’s 4star. Seemed more like a 3 star.

10/10

Exceptional

31 Jul 2026

Christopher

Written by someone who has stayed at over 1,000 hotels: great surprise stay. Pellegeino, pillow mist spray, eye mask, robes and slippers, salt water taffy at your bedside, lots of fluffy towels. New bathrooms. Not like any other chain hotel. Very nice stay.

8/10

Excellent

28 Jul 2026

Maxine

This is a hidden gem. Well maintained and the staff were extremely accommodating. Omar was very professional and went above and beyond to welcome us for our stay. Thank you Omar!!!

10/10

Exceptional

26 Jul 2026

Sherri

Very elegant! The room had a wardrobe area that was very useful. Most rooms do not provide enough space for suitcases. As you enter the room there is a nook with a small dresser, wardrobe, and bench for your suitcase. The staff was extremely friendly and helpful!

10/10

Exceptional

26 Jul 2026

Sarah

It was clean, quiet, and staff were very helpful. I will stay here again!

10/10

Exceptional

26 Jul 2026

Kenneth

We stopped here after an 8 hour drive before heading in to explore NYC. Very reasonably priced and an interesting little place with a mini library and lounge area on our floor. Made for a nice rest before the madness of the Big Apple

2/10

Poor

26 Jul 2026

Yousaf

Not what normal hotels is

10/10

Exceptional

26 Jul 2026

Theodore

Experience was good enjoy my stay me an the family just in the future could have a little more for breakfast but over it was good.

10/10

Exceptional

26 Jul 2026

Ahmad

The staff was the best. The hotel is clean. The hotel is probably the best hotel in Parsippany.

10/10

Exceptional

25 Jul 2026

Jeanette Laughlin

It was a wonderful stay for an overnight it is a new hotel so there is some little quirks but nothing that would stop me from staying again. The front desk was wonderful.

10/10

Exceptional

25 Jul 2026

Abraham

Muy buena estadía

6/10

Pleasant

23 Jul 2026

Matthew

Nice place. Room was a little small and breakfast option were limited. Aside from that, staff was friendly and rooms were clean.

10/10

Exceptional

21 Jul 2026

Raheem

I would absolutely recommend this hotel. I was supposed to stay somewhere else but needed to be checked in asap and they were able to take me. I needed up canceling my other reservation and staying at the Hotel Troy for my trip. The extremely kind and attentive staff won me over immediately, followed by the multiple beautiful living/lounging areas they have for guests. I was won over before I even got to my room! I will 100% be booking with them for my next trip. My only regret is not getting every staff members name so I could put their names in here but every staff member that was working from July 15th- July 21st are an outstanding unit and have the BEST customer care.

Self

6/10

Pleasant

20 Jul 2026

David

I liked the newness. I did not particularly like the restaurant food. Breakfast was poor. The bathroom floor had not been mopped before I arrived

10/10

Exceptional

19 Jul 2026

Emily

had a wonderful stay at this hotel! The staff was welcoming, friendly, and always willing to help. My room was spotless, comfortable, and well-maintained, making it easy to relax. The hotel itself was quiet, clean, and conveniently located. From check-in to check-out, everything went smoothly. I truly appreciated the excellent customer service and attention to detail. I would definitely stay here again and highly recommend this hotel to anyone looking for a comfortable and enjoyable experience.

Partner

4/10

Poor

19 Jul 2026

Gregory

The property was rated very highly and that's why we decided to stay there. The design of the building is unusual with curves in the external facade and curved walls in the larger internal spaces. This means that the rooms are not rectangular, at least the one we were in. This made the space less practical. The bathroom was very small with almost no space around the sink for our toiletries. But the worst part for us was that the air conditioning was not working. We checked in late and did not want to have maintenance come to the room to attempt a fix at that hour because we were tired. We also did not want to ask to change rooms at that hour because we had unpacked our suitcases and settled in. We stayed the night though uncomfortable and checked out early.

Partner

10/10

Exceptional

12 Jul 2026

Stacie

Quaint little hotel in a safe area. 30 minutes out side of New York City. Wonderful accommodations. Comfortable large room.

Family

10/10

Exceptional

12 Jul 2026

Jeffrey

Superb experience.

Partner

10/10

Exceptional

10 Jul 2026

Elizabeth

The staff was really kind. The room had some great unexpected amenities. More than worth the cost

6/10

Pleasant

09 Jul 2026

John

Nice, clean modern hotel. A step up from others in its price range (which was VERY reasonable for a Saturday night booking!) The whole hotel - rooms, common areas, etc, are clean with an upscale vibe. Staff is friendly & accommodating and plenty of parking on site. Two negatives to mention: 1. The room was on the warm side and adjusting the thermostat down (as instructed by staff) the room temp never got down below 74 or 75 degrees. Even though it was during a heat wave but that is not acceptable in a newer hotel that supposedly prioritizes guests/comfort - seems like there was an internal limit that would not allow a lower temp. 2. The whole \"dogs/pets welcome\" thing is concerning - not everyone is a pet lover and having to run into them in the elevators, lobby etc. was not enjoyable or pleasing. Plus having to think about whether you're sleeping on a bed/pillow where someone who considers their pet a person allowed them to sleep or lay on the pillow/bed (not to mention allergy issues that may result). So - would not stay here again because of those two issues - shame but they need to cater to guest comfort and PEOPLE...NOT animals.

Partner

10/10

Exceptional

09 Jul 2026

Ann

Didn’t use amenities of breakfast. But room was very clean and staff were cordial

8/10

Excellent

07 Jul 2026

Lara

Pros: common spaces were cool, breakfast was way better and healthier than your normal continental breakfast, very clean everywhere, friendly and helpful staff

Cons: the beds were hard and the temperature was hard to control

Friends_and_family Friends

10/10

Exceptional

07 Jul 2026

Alisa

Very nice, clean and attentive staff. The towels were nice and fluffy. The breakfast didn’t have waffles, scrambled eggs or sausage. But it had meets and cheeses. The only complaint was a squeak. I didn’t bring it to their attention because my hearing is bad, just take out my hearing aids at night, and I couldn’t hear it. And I didn’t want to move rooms. I did bring it to their attention upon leaving, and I hope it’s fixed for the next guest.

Self

10/10

Exceptional

07 Jul 2026

Gary

Nice clean rooms, with a very hospitable staff, the perfect combo !!!

Self

10/10

Exceptional

07 Jul 2026

Fantasia

The rooms were very clean and well stocked. I loved how relaxation is encouraged with the study/library areas and sleep masks etc.

Family_with_children

10/10

Exceptional

06 Jul 2026

William

My wife and I stumbled upon this hotel when we lost power at home and really enjoyed our stay here. The room was clean and comfortable, the staff were all friendly and helpful, and we enjoyed the amenities at the hotel, including the gym and the free continental breakfast. The price was also very reasonable. We'd definitely stay here again if we were looking for a hotel in the area.

Partner

4/10

Poor

06 Jul 2026

Nat

Due to room shortage I got single queen bed in stead of 2 queen bed. Air was not working, and being crammed into one bed made it very difficult to sleep.
Temp in room when we checked in was 77 degrees ,when we got up, the temp
Was still 77 but we kept resetting to 67 all night. We stayed there Fathers Day and it was fabulous.

10/10

Exceptional

06 Jul 2026

Chris

Didn’t bring a pet...but it was very pet friendly.
Troy Social...bar/ restaurant was a pleasant surprise at hotel.....great friendly service and outstanding food

10/10

Exceptional

06 Jul 2026

Kadeshia

Very nice hotel and easily accessible. Definitely pet friendly.

Family_with_children

10/10

Exceptional

05 Jul 2026

Jose

Good breakfast

Family_with_children

10/10

Exceptional

05 Jul 2026

Ana

I would like to sincerely thank the entire staff for making my stay such a wonderful experience.

From the moment I arrived, everyone was welcoming, kind, and genuinely helpful. I especially want to recognize Brian at the front desk. He was exceptional throughout my stay. His professionalism, patience, kindness, and willingness to help made me feel truly welcome. He handled every interaction with a smile and went above and beyond to ensure I had everything I needed.

It is employees like Brian who make a hotel stand out. Outstanding customer service is rare, and he is a perfect example of what hospitality should be.

Please extend my gratitude to the entire team. Thank you all for your hard work and dedication. I will gladly recommend this hotel to my family and friends, and I look forward to staying here again in the future.
Ana Dederick

Family_with_children

10/10

Exceptional

05 Jul 2026

Ramgopal

Excellent value, newly renovated with very interesting common spaces. Pet-friendly as well!

Family_with_children

10/10

Exceptional

04 Jul 2026

Gregory

This is a very well run, very clean and convenient hotel with a very helpful staff. The included breakfast was unbelievably great!

Family_with_children

10/10

Exceptional

04 Jul 2026

Marvia

I had a great stay here!! I was here for 2 nights and it was a 10/10 experience. The staff were super helpful and friendly. Breakfast was decent. Rooms are very stylish. Great location. The whole vibe was very upscale!

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Jose

Good location,very clean,nice staff. Would stay there again

Family

10/10

Exceptional

04 Jul 2026

Mitchell

This place was great. Just opened everything was wonderful. Upscale without the price tag. Would definitely stay again and recommend to anyone. Great place. Staff was helpful.

Family

10/10

Exceptional

03 Jul 2026

Henock

So far this is the cleanest

10/10

Exceptional

03 Jul 2026

Katrina

The room was very clean. There were drinks and snacks available in the room to buy. The towels were very soft, too.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Linda

Apparently this hotel has not been open that long. But I have to say that my room was very nice.
The staff was great and the restaurant was fantastic.
I don’t travel up to that part of Jersey very often, but if I do I certainly will stay there.

Self

8/10

Excellent

29 Jun 2026

Gerald

The Troy is an unique hotel property which has only been open a little over a month after extensive renovations by Wyndham. It has many nice amenities notably the restaurant & bar in the hotel.

PROS:
Restaurant was excellent. Food outstanding. Service exemplary. Drinks superb. Atmosphere was top rate.

Room looked nice. Layout was stylish.

Bathroom was very nice and accessible. Towels very soft. Didn't care for the view of the plumbing under the sink.

Staff was Very helpful and nice. They made sure we had everything needed. Front desk people held the door while luggage was brought in and out of the hotel. The luggage carts were best I've ever used although not readily accessible needing to be gotten by the staff.

CONS
Elevators are slow

Why have a Kurig in the room with all the coffee & cups on the bedside night table? Had to move it to the desk to accommodate my CPAP.

Why no trash basket in the bathroom. Having to walk out to the room to discard things from the bathroom was inconvenient.

Why only one set of robe, slippers, and other room amenities for a two person occupancy?

The bed was HARD. NOT easy to rest on. Like sleeping on a padded sheet of plywood. We woke up multiple times during the night and were rather sore in the morning.

TV not working. Had some odd connection issues after we first tried to use it.

Plugged phone into USB port on the night table lamp and it didn't Fully charge overnight. Only reached 78%.

Who charges $50 for a late check out??!!

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

MILTON

Great choice

Family