Name: Hampton Inn Parsippany
Address: 1 Hilton Ct, Parsippany Troy Hill, 07054, US

10/10

Exceptional

21 Jul 2026

John

clean room, nice pool, good breakfast, enjoyed the stay

Friends_and_family Family

4/10

Poor

17 Jul 2026

Daria

Check-in was delayed 3 hours, along with many more guests being delayed. I was supposed to be compensated or reimbursed and nothing has happened yet. I spoke to an Expedia representative last Sunday. Needless to say I am not pleased

Partner

6/10

Pleasant

13 Jul 2026

Kamlesh

Ok

6/10

Pleasant

12 Jul 2026

Jeannie

The only complaint was the cleaning staff kept entering my room with the do not disturb sign on the knob. One cleaner opened the door when I was getting out of the shower with just a towel on.

Partner

8/10

Excellent

10 Jul 2026

Nathan

The rooms were nice and it had a solid hotel breakfast. The outdoor pool was closed while we were there, but the indoor pool was fun.
It is a bit annoying that there's a separate fee for parking since, since being in the suburbs, there's not any other way beyond driving to get there.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

chantalle

So my overall stay was OK. The staff was excellent, but there were some issues with not having Wi-Fi because of a storm that hit that entire area so the Wi-Fi was down so you really couldn’t watch TV or do anything but other than that the staff was excellent. They made sure we were comfortable and everything would definitely go again if Wi-Fi is up, but if a storm is coming, do not go

Self

2/10

Poor

10 Jul 2026

Katherine

Horrible nunca mas me hospedare hay mi primera ves y fue una muy mala experiencia y no tanto eso 2 horas dure en el hotel por que se fue la luz fue horrible un calor fuerte tuvimos que irnos haci como casi los demas qué se hospedaron hay por qie yo estaba con mis hijos luego solo me reembolsaron 1 habitación y yo pague por dos llame hable con ellos y lo que me dijeron que debo de esperar 2 semanas para el reembolso de el otro cuarto no se lo deceo a nadie

Family_with_children

2/10

Poor

09 Jul 2026

David

I liked the hospitality but we couldn’t enjoy all the amenities as it was described

Partner

10/10

Exceptional

07 Jul 2026

Felix

They were people in the pool area smoking weed

Family_with_children

2/10

Poor

06 Jul 2026

Nat

Power down in area due to mini tornado in area. Power was lost in most of area.
Called Hampton in direct line 6-8 times but call did not go through. Called my daughter who lives 1 mile from property and they had trees down and no power.
I have health issues and walk with walker, so I called Troy Hotel in Parsippany,
They had power so I rebooked with them.
HAMPTON INN/HILTON refused Expedia request for refund credit

Very Unhappy Camper

10/10

Exceptional

03 Jul 2026

elliot

The breakfast was very good

Self

10/10

Exceptional

01 Jul 2026

Murtaza

Really nice and clean. Very well maintained.

Family_with_children

2/10

Poor

30 Jun 2026

Thomas

When I arrived at the hotel at 1245 PM and asked if my room might be ready, the gentleman at the front desk said yes it was already clean and ready, but if I wanted to check in I'd have to pay an extra $50 for \"early check in\" before 4 PM. I questioned this fee since the room was already clean, if I hadn't requested that a room be ready when I arrived why would I be charged extra? He insisted this was the hotel's policy, even though I found out later that several team mates who arrived earlier and later than I did were NOT charged extra. When I questioned another front desk person about this attempted predatory charge, they just said \"sorry\". Also charges for parking in the hotel lot that I am paying to stay in overnight is quite ridiculous. I will definitely not be staying at this hotel again

2/10

Poor

29 Jun 2026

Agamaechi Amanda

The hotel had a strong, unpleasant odor, especially from the carpets, which looked old, dirty, and poorly maintained. Our room had several issues. The telephone was not working, so I couldn’t call the front desk. The bedside lamp was covered in greasy dust, making it obvious the room had not been properly cleaned. The toilet tank also had noticeable orange stains, which looked unsanitary.

Because the phone didn’t work, I had to go downstairs to report the problems. I waited nearly five minutes before the receptionist appeared. Instead of addressing my concerns, he mentioned he had just returned from vacation and shifted responsibility to another staff member. I found this unprofessional and disappointing.

The maintenance staff didn’t arrive to fix the phone until around 9:30 a.m. the next morning, even though checkout was at noon, making the repair almost pointless.

My children and I were very disappointed by the lack of cleanliness, maintenance, and customer service. We expected a much better experience. Unfortunately, based on this stay, I will not be returning or recommending this hotel to others.

Family_with_children

10/10

Exceptional

27 Jun 2026

Dacil

Great overall

Family_with_children

10/10

Exceptional

22 Jun 2026

Kyra

Weekend stay with the kids. We had a great time.

Family_with_children

6/10

Pleasant

22 Jun 2026

Ramon

The lobby is really nice and room was very clean although it can use some serious upgrades that really didn’t bother me.. breakfast eggs and sausages were very disappointing in taste and quality and although I love Hampton INN complementary coffee always taste old like it’s been out all day. Also, please ask the kitchen staff not to stare at you the whole time you are fixing yourself plate! Would I stay again? yes I would but only if the place is very reasonable considering how horrible the breakfast was..

Partner

8/10

Excellent

21 Jun 2026

Ayorinde

The elevator was out of service, I used another side elevator that was meant for Hilton hotel

Business Friends

6/10

Pleasant

19 Jun 2026

PETER

The room was clean and spacious, a bit outdated. We were not able to adjust the air conditioning, the thermostat didn't work, it was either on or off. The breakfast was good, no complaints. When we checked in the staff was cold and not very inviting, the staff after that was fine some were very helpful.

Family_with_children

6/10

Pleasant

18 Jun 2026

Dustin

Got there just before 3pm for check in and didn’t get a room for about 40 minutes. Set us way behind on getting to the city. Also didn’t know parking was $15 til we got there. Never seen that before. Bed was comfy though.

Partner

8/10

Excellent

14 Jun 2026

Joseph

Nice pool area. Only one working elevator and the hotel was full so a little slow at times. Clean breakfast area and lobby. Breakfast was good. Very convenient location for softball tournaments. Lots of food options.

6/10

Pleasant

12 Jun 2026

Marianne

The lock on door was broken so had to switch rooms

Self

8/10

Excellent

11 Jun 2026

James

This location is tucked in a commercial area but is close to restaurants and shopping. It’s on the opposite side of the Hilton and the two different buildings share the indoor and outdoor pools. Breakfast was what you would expect with some different choices each day. The rooms were clean and staff was pleasant and helpful.

Partner

10/10

Exceptional

08 Jun 2026

Robert

.

10/10

Exceptional

07 Jun 2026

Herman

The room was clean and the breakfast was adequate. Do not stay there during graduation week.

6/10

Pleasant

06 Jun 2026

Albert

Rooms needed some changes: more light, tv remote needed new batteries; the hot water was NOT hot, only tepid thruout the hotel in the morning. Only one of the two elevators was working.

Partner

10/10

Exceptional

02 Jun 2026

Evelyn

Clean room, breakfast, and Staff

8/10

Excellent

31 May 2026

Luz

No me gustó que el servicio de limpieza tocando la puerta a las 9:30 am que si ya iba hacer el check out

Family

10/10

Exceptional

30 May 2026

Kayla

The front desk Hermione was incredibly helpful helping us check into our room for our business trio early. She was kind and friendly the whole way through.

On our way out another kind staffer at the front desk very nicely gave us a toothbrush and travel toothpaste because we forgot ours. The stay was incredible, room was clean, staff was unbelievable and we cannot wait to book again!

Business Partner

8/10

Excellent

30 May 2026

Katy

Very impressed with the staff’s professionalism and friendly demeanor. Rooms were very clean and spacious. Beds super comfortable. Loved the restaurant in the hotel!

Family

10/10

Exceptional

29 May 2026

Jaffrina

The only thing that I don’t like is they do breakfast time to early and finished to early too

Family_with_children

2/10

Poor

27 May 2026

Mercedes

Well, how can I start......
Breakfast very limited.
Orange Juice spoiled.
Room w/o clean all day all night.
No toilet paper, not towels and no one available to provided.
A man, was directed by the Hampton stuff to my room and walked in, not nocked, with a Key a 6.30 in the morning.
When i called my Husband/s name, who was using the bathroom , the mas said oh, occupied, sorry and left. that was it!!!!
Front desk stated , \" oh it was the electrician\"
very, very , very disappointed
I DO NOT RECOMEND THIS HOTEL AT ALL

Partner

10/10

Exceptional

26 May 2026

Christopher

Great stay. Would stay again

Friends_and_family Family

10/10

Exceptional

26 May 2026

Johanna

Over the stay was great. Friendly staff and best part for me was the breakfast. 1 st morning they had scrambled eggs with hash browns, muffins, toast, boiled eggs, cereal and the best part waffles you make on your own. Totally recommend

Family_with_children

10/10

Exceptional

26 May 2026

Desiree

Definitely would visit again, such a nice place to visit. The rooms were clean and smelled really nice, the staff were generous and friendly. Also the breakfast was the best part 10/10/10.

Family_with_children

8/10

Excellent

25 May 2026

Andrew

The property is well-maintained and satisfactory. The front desk, housekeeping, and breakfast staff consistently demonstrated a helpful and positive demeanor throughout our two-night stay, and we have no complaints regarding their service.

Our sole recommendation pertains to occupancy management, as we observed several instances where the number of guests in certain accommodations appeared to exceed the designated capacity.

Friends_and_family Family

2/10

Poor

23 May 2026

Chaitanya

Outdated hotel with marijuana smoke and unpleasant hallway odors, noisy rooms, and an environment not suitable for families with kids.

Friends_and_family Family

4/10

Poor

23 May 2026

Erik

Staff when checked in was unfriendly and did not greet or say anything upon arrival. Felt like I was a nuisance for being there. Shower did not have warm/hot water until day left. Room service came once during three day stay. Would not come again.

Self

10/10

Exceptional

22 May 2026

Stewart

Very clean, welcoming, great breakfast display... all around a good and safe choice to stay!

Family

4/10

Poor

22 May 2026

Lee

The room assigned had an air handler which had controls that did not work and the room was no working and the temp was below 66. They assign an other room. In that one the air unit did not work but the temp was warmer.
The breakfast was disappointing.

Self

6/10

Pleasant

20 May 2026

Jack

Booked a room with a king size bed but none was available at checkin, even though the hotel was nearly empty.
i was also required to surrender a credit card where a large charge was made to cover possible charges for services or amenities. My balance was to be refunded. This is the FIRST TIME I have been subjected to such a procedure and was not warned that this would be part of my reservation.
These 2 matters resulted in my overall moderate rating for this stay.

4/10

Poor

19 May 2026

Steven

Check in was a nightmare…no rooms cleaned at 4:00. Computer system down. Elevator out of commission. Bath tub did not drain. Juice machine at breakfast did not work one day. Have stayed there in the past…will not in the future. Property is dated and not well maintained.

10/10

Exceptional

18 May 2026

Marcelo

Hot Breakfast was great indoor pool was great.. staff was good

Family_with_children

4/10

Poor

17 May 2026

Chris

They now charge 15 a night to park. You have to pay via an app.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Anat

The room was comfortable and clean. Breakfast is very nice. A very nice stay.

6/10

Pleasant

16 May 2026

Thomas

Check in was kind of a problem, almost no rooms ready before 3pm. And then at 3 the lines to check in were too long. My sister and her family also stayed here and they only had one room out of the three that she had booked ready for occupancy. Other than that, the rooms were clean, the property was well kept, and the amenities were good. Breakfast is from 6-10am, which we all enjoyed in the morning.

Family

6/10

Pleasant

15 May 2026

Joseph

Room cleaning was fine but maintenance is poor
Staffs are curtesy breakfast is pretty good

Family

4/10

Poor

11 May 2026

Jeffrey

Find Something else! Genuinely do not know the last time I’ve had a bad hotel stay but this one was rock bottom. We needed something cheap for an event in the area. We booked it because we’ve never had issues with Hampton’s and Hiltons before but this was bad. The TV didn’t work, the shower was discusting with dirt and while power all over. The comforters barely fit the beds. Oh…… the elevator door had a hard time closing so we had to use the stairs which wasn’t the worst thing but if we needed to be any higher then floor two? It would have been an issue for my friend with stairs. The woman at the front desk wasn’t personable so there was no point it trying to fix these issues. So again. Just don’t do it!

10/10

Exceptional

08 May 2026

Brandon

clean place to sleep

Self

8/10

Excellent

08 May 2026

Stacey

I stayed at the Hampton Inn in Parsippany and was shocked to find out there was a $17 fee for parking. It did not say this on the website. I think it is ridiculous that someone who already paying for the room would need to pay for parking on top if that. For that reason I would never stay there again.

4/10

Poor

07 May 2026

David

Hotel could use a facelift.

Partner

8/10

Excellent

05 May 2026

Charles

I have stayed here several years for a nearby music festival each May. Previously I've had a good experience, and this time was OK, but several things have changed:

First, the elevator was reduced to one for a six story hotel. One was broken and slow, so it left a line all weekend. It too was acting up with the doors cycling several times before closing.

Second, and this is a big one, was parking. There is a large lot surrounding the entire facility and the adjoining Hilton. It was never full, and has plenty of space. However, they now charge to park there. $17.00 per day! $35 for two nights. This isn't in the middle of a city, but in a very suburban setting. This fee isn't negotiable and isn't included in the room price, NOR IS IT MENTIONED UNTIL YOU SEE THE SIGNS IN THE LOT. If I hadn't seen the signage, its a fair bet I may have not paid and ended up with a steep tow bill. BEWARE OF THIS!

Lastly, the desk staff is a bit disinterested and not super friendly. Not a big deal, but it would be nice if they were a tad more welcoming.

Breakfast was standard fare and OK, with a well stocked selection.

Overall, if not for the expensive parking, I'd probably stay again because of the location, but I may look elsewhere just because of the way its not disclosed and seemingly hidden.

Partner

8/10

Excellent

05 May 2026

Raymond

Didn't realize had to pay for parking room was clean and nice but the bathroom sink valves leaking water wen you turn it on and the toilet had a leak to a small one .the free breakfast was awesome though

Partner

10/10

Exceptional

03 May 2026

Amber

Staff is amazing. They are above & beyond helpful especially Guillermo.
Definitely would stay again.

Family_with_children

10/10

Exceptional

26 Apr 2026

Michael

Good

6/10

Pleasant

24 Apr 2026

Daniel

The breakfast menu was pretty good. Unfortunately, our room had a funky smell, a portable heater in our room for heat (no central heat), and no luggage rack in the entire hotel. (?)
Staff was nice, and we appreciated the early check-in as we took a red eye into NJ.

6/10

Pleasant

20 Apr 2026

Latasha

I think it is a good spot for a quick stop and go place great prices, no hot tub, pool isn’t in the same building, breakfast could have been better very basic. Toilets are extremely low if u have seniors or knee problems be mindful. But ok for the price

10/10

Exceptional

20 Apr 2026

Andrea

Great

10/10

Exceptional

19 Apr 2026

Pat

Breakfast was great good variety. Staff was friendly.clean rooms very sanitary.

Partner

4/10

Poor

18 Apr 2026

XAVIER

Need to update rooms

Self

6/10

Pleasant

17 Apr 2026

roberta

It’s ok. I’ve never stayed at a Hampton inn. But as soon as I walked in the room, I banged into the bathroom door, it didn’t stay closed so every time you’d enter, you’d hit it unless it was closed completely. The shower had a curved rod. Unfortunately the curtain didn’t extend and just laid in the middle which left me with 2” of water covering the entire floor. The ceiling light had no fixture. Just a pot light as if they were repairing something. It’s not a huge issue. But I’d like to Not have these issues while spending the money I did for 2 nights. And soon they’ll be an extra cost for parking. So beware. Also the construction right across the road starting before 7 am. Other than that. It met its purpose.

Self

10/10

Exceptional

17 Apr 2026

Bradley

Great check in . Eric and Guillermo were efficient and welcoming to this property . There was a minor hiccup that they resolved immediately . Totally recommend this hotel.

Partner

10/10

Exceptional

13 Apr 2026

Al

Stayed overnight due to an operation at Morristown hospital at 630am. Short ride to hospital. Tony bit confusing trying to leave but no big issue. Definitely under the circumstances would do it again. Restaurant is in the attached hilton..Huge room

6/10

Pleasant

05 Apr 2026

brian

Nice facility

10/10

Exceptional

03 Apr 2026

Liz

Lovely, helpful desk staff at evening check-in, clean, modern space and nice pool.

10/10

Exceptional

02 Apr 2026

Judith

Nice hotel. Very clean. Staff was very nice.

10/10

Exceptional

31 Mar 2026

Jeanna

Love the place

Partner

10/10

Exceptional

29 Mar 2026

theodosios

Good Breakfast. Clean hotel and rooms.

Family_with_children

2/10

Poor

24 Mar 2026

Daniel

Couldn’t check in for hours. Manager rude, unreasonable, and dismissive. First floor flooded. It was an absolute circus. Laundry machines broken so no clean sheets/towels. No accommodations made. Didn’t get to check in til 7pm at night. The most unprofessional staff I’ve ever dealt with.

Self

8/10

Excellent

23 Mar 2026

John

Bed was comfortable and AC worked good. Didn’t get a chance to go to pools. Complementary breakfast was the best part. Area was big and choices were too. Fruit was all very fresh. Parking lot is also huge. Would stay again good for the price.

10/10

Exceptional

20 Mar 2026

Marissa

Great, quiet

10/10

Exceptional

19 Mar 2026

Debbie

There is absolutely nothing negative I can say about this stay at this property. The breakfast was way above average from other hotel chains.A+++

Self

6/10

Pleasant

15 Mar 2026

Joseph

Typical one night stay kind of place. Overall has an old/run down feeling. Room condition wasn’t the greatest. Walls pealing, shower separating from the wall, no working fan in the bathroom and stained ceilings. Only ever saw 1 staff member which was the front desk.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Juan

Great everything good

Partner

6/10

Pleasant

04 Mar 2026

Kathleen

Good enough for a one night stay quick stay

Family_with_children

8/10

Excellent

02 Mar 2026

clara-shawnee

Very friendly staffing at register desk

10/10

Exceptional

23 Feb 2026

Darlene

Great relaxing stay! Clean and great staff.

Partner

6/10

Pleasant

22 Feb 2026

GRACE

Staff need more to be more helpful. Kitchen more equipped. Provide better toiletries—not diluted

6/10

Pleasant

22 Feb 2026

Douglas

The staff I release my experience with a particular staff. Member was horrible. We had got hit with snow the night before and unfortunately, the rental car company did not give me an ice scraper a brush to remove snow from my car. So when IThe staff I release my experience with a particular staff. Member was horrible. We had got hit with snow the night before and unfortunately, the rental car company did not give me an ice scraper or brush to remove snow from my car. So when I went downstairs and asked, they only had like a handheld ice scraper. I had about a half a foot of snow covering my car so I had asked if they had one with a brush they said no and I said will you have any types of brushes, and the young lady said to me, “take it or leave it“ this is not what you expect to hear from someone who’s supposed to be hospitable. I had mentioned it to the manager he seemed to have taken note of it, but that is not the type of personality or temperament you want somebody who greets your guests and handles your guests at a hotel

Self

10/10

Exceptional

22 Feb 2026

John

Staff was friendly. Room was clean

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Gray

Excellent room.

Leisure Self

10/10

Exceptional

27 Jan 2026

Enel

Room good. Breakfast good. Friendly staff

Leisure Family

10/10

Exceptional

23 Jan 2026

Shelinee

Room was spotless, and the TVs offered great entertainment options included with my stay.

Business Self

8/10

Excellent

19 Jan 2026

Peter

Not perfect but good for our particular need. Staff were friendly.

8/10

Excellent

18 Jan 2026

Bethany

Staff were very accomodating

Business Family_with_children

4/10

Poor

16 Jan 2026

Karen

The room was not in good condition. The paint was chipping off the ceiling, I found mold on the door leading into the bathroom, and the shower curtain had ripped in it. The ice machine on the third floor was broken, so I had to go to another floor for ice and when getting on the elevator, which only one was working there were four employees talking about smoking marijuana.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Shelinee

Clean room and great staff treatment.

Business Self

10/10

Exceptional

12 Jan 2026

Ron

room heater didn,t work properly so they had no problem putting me in another room. great staff

Business

2/10

Poor

11 Jan 2026

Sebastian

I was in my room and someone started knocking the door very hard and then they opened it without any authorization

Leisure Partner

8/10

Excellent

02 Jan 2026

MARIA ELENA

The breakfast i good, it is diferent every day

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Peter

Clean room

Partner

8/10

Excellent

01 Jan 2026

PENNY

It was very busy and the staff struggled to keep breakfast stocked - for busy days need to expand food area - it was too crowded.

10/10

Exceptional

29 Dec 2025

Shilpa

Breakfast options were good

Leisure Family

6/10

Pleasant

29 Dec 2025

Man Fan

The clerk was not greeting the guest at all

Leisure Family

6/10

Pleasant

29 Dec 2025

Man Fan

Nothing special

8/10

Excellent

28 Dec 2025

Hannah

The hotel is nice, room was clean. The hallways were so confusing to get to the pool I got lost coming back because they share it with the hotel next door. Breakfast was ok always like a free breakfast.

Leisure Family

10/10

Exceptional

28 Dec 2025

Raul

Clean and convenient location to restaurants and major highways.

10/10

Exceptional

28 Dec 2025

Joanna

It was very nice and clean and plain on staying there again

Leisure Family

6/10

Pleasant

27 Dec 2025

Brooke

Very basic hotel. It was clean and good for the price, but the bathroom is very outdated- rust on door jam, redid the bathroom cabinet, but it had some damage and the corroded water lines showing. Again- cheap hotel to use as a cheap stop to drive into NYC. Positive side- bed was comfortable! Breakfast was basic…. I mean basic for included.

Leisure Family

10/10

Exceptional

27 Dec 2025

Odette

very good

Leisure Family