Name: Doubletree by Hilton Fairfield
Address: 690 Route 46 East, Fairfield, 7004, US

2/10

Poor

28 Jul 2026

Murat

It was the worse hotel i have been stayed in my entire life

2/10

Poor

27 Jul 2026

April

My bathroom flooded the next morning and it took maintenance 45 minutes to come to my room. I had to keep going downstairs. The bathroom had at least 2 inches of water coming out into the living room area.

Friends_and_family Family

10/10

Exceptional

24 Jul 2026

Roberto

The 18th of July was the date to get in to the hotel. Because of the airplane cancelation, we arrived at 9 am, we tried to get tonour room but was not available. The hotel mánagement role me to ask espidia, to get the money back of the first day. How Can i do to get the money back?. Thanks

10/10

Exceptional

17 Jul 2026

Chris

Nothing fancy but this was clean place that met my needs and expectations. I’d book it again.

Family

10/10

Exceptional

16 Jul 2026

ashley

Staff was amazing,

Self

8/10

Excellent

11 Jul 2026

Susan

The room was clean and the staff was pleasant

Self

10/10

Exceptional

07 Jul 2026

Angela

The place was nice & clean & the staff was great

8/10

Excellent

04 Jul 2026

Dmitriy

The ever

10/10

Exceptional

25 Jun 2026

Hugo

La habitacion muy alplia y limpia. Todo
Muy bien

2/10

Poor

20 Jun 2026

Michelle

Expensive no microwave in the room had to go to lobby to use one pool was out of service tv wasn’t working the did come until the next night offer breakfast vouchers for it

Family_with_children

6/10

Pleasant

18 Jun 2026

Malika

We had to change room three times on the of our arrival with our 3 yeah old daughter because the air-conditioning was not functioning after discussing what maintenance we found out that there was like half of the building that the air-conditioning doesn’t work well. I have to say the staff was very accommodating giving the situation and the rest of the stay was pleasant.

Family

10/10

Exceptional

14 Jun 2026

francis

I was warned about pool. And yet, I saw no work happening and it was still closed.

Partner

10/10

Exceptional

12 Jun 2026

Timothy

All good. Perfect stay

Partner

2/10

Poor

12 Jun 2026

Funda

An adult size bedbug we found in bed after getting a bite on the neck, terrible experience and scary
We brought the live bug to the front desk too and ChatGPT confirmed it was an adult size bedbug

Partner

4/10

Poor

09 Jun 2026

Lee

the rooms in this place are run down The lobby might look nice but all furniture really needs updating and carpet is very dirty looks as though it has never been cleaned .
staff is not very helpful.

Self

8/10

Excellent

29 May 2026

Mohammed

Good place, nice staff!

Family_with_children

10/10

Exceptional

23 May 2026

Verified traveler

Comfortable bedding

Friends

4/10

Poor

21 May 2026

Katie

We booked a room with 2 queen size beds and they didn’t have any more so gave us a king with 2 cots. The toilet was noisy and took along time to flush. The AC turned on every hour and was very noisy and woke us up all night!

10/10

Exceptional

19 May 2026

Brian

Breakfast was tasty

8/10

Excellent

21 Apr 2026

Robert

Good value. The gym equipment needed 2 machine repairs. Food was pricey but hotel room was overall good.

Self

10/10

Exceptional

19 Apr 2026

Elizabeth

Clean room and good breakfast

Family_with_children

2/10

Poor

06 Apr 2026

Jennifer

When we arrived they had the wrong room for my family and I. We had to wait about 10-15 minutes before it was ready.

Family_with_children

10/10

Exceptional

05 Apr 2026

Jajaira

.

Partner

6/10

Pleasant

28 Mar 2026

Kamal

Average

Family_with_children

10/10

Exceptional

27 Mar 2026

Mairim

My stay was amazing! The staff were very nice! I love how clean an welcoming the hotel was. Thank you for your hospitality!

Partner

10/10

Exceptional

23 Mar 2026

Ilda

Great place to stay

10/10

Exceptional

22 Mar 2026

Sarah

The staff were very accommodating and the room was what I needed for the trip to visit family. They quickly responded when my first room’s door was out of charge and I couldn’t get in, and again addressed my concerns rapidly when the second room had the refrigerator door open as soon as I got in. Customer service, quality of the bed, and quietness of the room in spite of proximity to a busy road were phenomenal

Self

10/10

Exceptional

15 Mar 2026

Olubunmi

It was easy parking plenty parking spaces friendly workers and I love the little restaurant that was there it was very nice clean and spacious

Family_with_children

10/10

Exceptional

10 Mar 2026

DETREECE

Parking was easy and plenty of space

Family_with_children

8/10

Excellent

02 Mar 2026

Barbara L.

I was using the handicapped parking area which still had mounds of snow and a lake of water in one of the spots.

Partner

6/10

Pleasant

20 Feb 2026

Samara

Utilitarian and well priced. Ok for a short business trip. Dog friendly.

Pet

10/10

Exceptional

16 Feb 2026

Julia

Great customer service very clean and neatly organized rooms

10/10

Exceptional

13 Feb 2026

Joshua

Easy entry & clean :)

Partner

8/10

Excellent

12 Feb 2026

Amid

Clean room

Leisure Family_with_children

6/10

Pleasant

09 Feb 2026

AHMAD

Good

10/10

Exceptional

09 Feb 2026

Duvalle

Everything was very relaxing and very helpful

Friends_and_family Family

10/10

Exceptional

01 Feb 2026

Annelise

The room was an extremely clean and a great size for our family. Our kids especially loved the indoor pool! Breakfast was delicious and the hotel was responsive to our needs.
We will definitely keep them in mind next time we are in the area!

2/10

Poor

30 Jan 2026

Deanna

My bathtub was dirty when I arrived. The drain didn’t keep water in it for the bath tub. I didn’t have body wash in the shower. When I arrived the fridge was warm and I had to have someone come up and take a look at it. I brought things that had to be refrigerated and didn’t stay cold and had to throw my items out. My son got burned by a candle that was lit and moved to where he was at and someone had to pat on him to get the fire off him. The elevators were stopping at every level. Just not a pleasant experience.

Business_and_leisure Family_with_children

10/10

Exceptional

25 Jan 2026

Julie

This is a very nice hotel in an excellent location with close proximity to shops, restaurants and the Willowbrook Mall. Staff was friendly and helpful from start to finish. There is a really cute lobby area with a fireplace, cozy seating and co-working spaces. The restaurant and bar area is spacious, and the food was very good.
I will stay here again for sure.

Leisure Self

2/10

Poor

24 Jan 2026

Andrew

Room was not cleaned daily , safe was inoperable for 3 days towels were musty. Elevators were made to stop on every floor all day and night for some religious convention. Just terrible

10/10

Exceptional

20 Jan 2026

Waldo

GREAT

8/10

Excellent

19 Jan 2026

Serge

Location and the extreme kindness of the staff was the highlight of my stay at this hotel.

Leisure Family

10/10

Exceptional

19 Jan 2026

Weipeng

very clean and staff are very nice

10/10

Exceptional

17 Jan 2026

Edna

clean room friendly staff and very convenient location

Friends_and_family Family

6/10

Pleasant

16 Jan 2026

Anazania

It was ok probably won’t book here again the breakfast was the only problem expected for breakfast to be free but it was literally $18 a person and the food wasn’t really that good

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Christopher

My experience deal was excellent. I would recommend this hotel to other people.

10/10

Exceptional

11 Jan 2026

Angel Luis Fernandez de

Tes

8/10

Excellent

09 Jan 2026

Kelly

Stayed in the ambassador suite
Pros: clean room, good water pressure/drainage in shower, comfortable bed/got good sleep, big room, was at the end of the hallway so bedroom was quiet and I could sleep, warm cookies at check in, friendly staff, hotel front area/desk/restaurant/bar/fireplace were all very modern and clean. Bartender was very friendly his name was vain (I don't know if I'm spelling that right :) overall really modern and clean hotel. Lots to do in the area, target next store with Starbuck and gas station, both you can walk to.

Cons: small bathroom and they only gave 2 bath towels (checked in as 4 people) even when they come to clean, connecting door in living room (joins to other hotel room) you could hear everything, dog friendly hotel so be prepared to smell and hear dogs, it is outdated but clean, they said Keurig in the room and there wasn't only a Cuisinart machine that doesn't take K-cups.
Lastly there is only one way in and out of the hotel: 46 east. We found this inconvenient and a safety concern. You cannot exit through the road behind the hotel. No one wants to have to go to the mall (especially during the holidays) to make a U-turn. They should make another exit especially for safety reasons.

Overall good stay, I included some details that I wish I had read about when I was booking.

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Janice

Clean and spacious rooms. Free breakfast, courteous staff.

Leisure Family

2/10

Poor

08 Jan 2026

Heather

Manager on duty was not helpful, at all, with an issue.

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Yuri

Right from check in, we were greeted by friendly staff. Our room was clean. Housekeeping came daily and made sure beds were made, towels were replaced, and also vacuumed! I would definitely stay here again. The pool was also great to have during winter season!

Business_and_leisure Partner

10/10

Exceptional

06 Jan 2026

Norma

The room was clean

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Krisztian

The room was spotless and the staff was really friendly and courteous.

10/10

Exceptional

04 Jan 2026

Sparkle

Clean room, great bed

2/10

Poor

03 Jan 2026

Chris

The room was never cleaned. There was body hair and bodily fluids all over the bathroom. When I confronted the front desk about this, they said they would take care of it, but they never did. The room has mildew due to a serious condensation issue on the windows. Also, there is no security features for the elevator, so anyone can just enter the hotel. The worst part of our stay was that they never had fresh cookies morning, noon, or night. Unacceptable!

6/10

Pleasant

02 Jan 2026

Yuriy

Very outdated. Not sure how it has 4 star rating

Leisure Family

8/10

Excellent

02 Jan 2026

Anna

Very good location if with a big family and don’t mind driving or commuting into NYC! there’s nearby Path lines or buses and parking on site is free and safe. Also a target next door that’s helpful for last minute needs. Bathroom is clean and beds are comfy.

Friends_and_family Family

6/10

Pleasant

01 Jan 2026

Victor

Rooms were not to clean. Toilet was dirty

10/10

Exceptional

01 Jan 2026

Ismail

Amazing place
Family oriented place

Business

6/10

Pleasant

31 Dec 2025

Maggie

The tubs were not draining. It was flooding. I couldn’t even take a shower for three days. The swimming pool area was disgusting ceilings. There was water dripping because of too much moist. Other than that. It was really good place where they clean just the tub was disgusting.

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Joy

Staff were lovely. Though photos of the room showed a fridge and microwave. Micro

2/10

Poor

30 Dec 2025

Jacquelyn

Charged me extra for breakfast that we didn’t eat

Family

10/10

Exceptional

30 Dec 2025

Beth

Staff was extremely helpful and nice

10/10

Exceptional

29 Dec 2025

Iris

Friendly and welcoming staff, great amenities, and a nice pool area. The only small suggestion would be to have towels available directly at the pool. Otherwise, a wonderful stay and I’d definitely return!

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Erik

The room was very clean and tidy and the staff was friendly and helpful. Easy to get to area with lots of restaurants and stores close by.

Leisure Family

8/10

Excellent

29 Dec 2025

Freeman

Clean room

8/10

Excellent

29 Dec 2025

Darrin

Great staff and very helpful

Leisure Partner

10/10

Exceptional

29 Dec 2025

Liz

Staff was very professional, room was cleaned, good breakfast.

Leisure Family

10/10

Exceptional

28 Dec 2025

Rafael

I had a pleasant time. Nice and quiet and clean.

Leisure Self

8/10

Excellent

28 Dec 2025

Murtuza

Yes

Leisure Family

10/10

Exceptional

27 Dec 2025

peter

Great stay.

4/10

Poor

27 Dec 2025

John

while the room was as described, it was cleanly, the cleaning ladies were helpful but the neighbors were not. Upon getting settled in to the room , I could hear the next room whole conversation, or should I say arguing. The night getting there, the next afternoon and night was filled with the voices of the next door neighbor berating her partner. I couldn’t take it any more, so I went to hotel guests services and they did move my room. From the sound of it , that couple been there for a while so I don’t understand why they would put me next to them to begin with . Anyway, they upgraded the room and on a different floor . The room was more nice , but I could only enjoy it for a night as a 6-9 inch snow storm was coming . So I checked out a night early and went home early. My first Hilton experience, even though I had gold status, and it might be the last.

Partner

2/10

Poor

27 Dec 2025

Linda

I had to cut my trip short due to the snow storm as I was checking out early the hotel said they would refund the money of the day we did not stay but it would have fo be returned to hotels.com but you guys refused to give me my money back.

Friends_and_family Family

8/10

Excellent

25 Dec 2025

Carol

N/A

Leisure Partner

10/10

Exceptional

25 Dec 2025

debra

service was excellent got upgraded to a suite at check in rooms were clean and spacious and quiet

10/10

Exceptional

24 Dec 2025

Bradley

Love this hotel

10/10

Exceptional

18 Dec 2025

Clerveaux

No comments

Business_and_leisure Self

8/10

Excellent

16 Dec 2025

m

first room not acceptable next day we moved to a much better & clean room

Leisure

8/10

Excellent

16 Dec 2025

Mario E

Clean room

Leisure Partner

10/10

Exceptional

11 Dec 2025

Michael

-

6/10

Pleasant

11 Dec 2025

Gloria

The staff was very friendly, and the hotel overall is quite nice. We stayed for the weekend and wouldn’t mind returning for another short trip. However, our room showed noticeable wear and tear—as well as some questionable repair work. It felt clean, but only in the “looks clean” sense, which made me a bit unsure.

If this was considered one of the better rooms, I’d be concerned about the condition of the others. Still, if you just need a basic, comfortable place to stay, this is a good option!

Family

10/10

Exceptional

10 Dec 2025

Bradley

Wonderful!!

10/10

Exceptional

09 Dec 2025

Johana

I had a wonderful stay at this hotel. The staff was incredibly friendly and kind from the moment I arrived. I traveled with my dog, and they were very welcoming… They even gave me a delicious warm chocolate cookie and a special cookie for my dog during check-in. The check-in process was quick and easy, and the room was very clean and comfortable.

I requested a microwave, and they sent one to my room right away. They also texted me every day to check in and make sure everything was going well, and to see if I needed anything. Their customer service was truly excellent.

Overall, I had a great experience and would definitely stay here again. Highly recommend!

Leisure Pet

10/10

Exceptional

04 Dec 2025

Miris

Clean rooms, staff members very friendly and helpful. Closed to the highways. Lots of restaurants around plus a Target walking distance

Business_and_leisure Pet

2/10

Poor

02 Dec 2025

Leysaira

So many things went wrong I will get right to it! Upon check in I arrive on time and I am first told that I had a 2 bed reservation and that I was allegedly accommodated to a 1 bed. Not thinking much of it I accept the key and go to the room only to realize I was given a handicap room. At this point I check my reservation because I know I paid for a suite which is much more than a handicap room. I go with my receipt to reception and show management that I did in fact select a 1 bed suite and the lady who originally checked me in was trying to gaslight me. The manager was helpful with agreeing to a proper refund and breakfast vouchers. The rooms can use an upgrade the shower head had mold I was disgusted. We then were woken up at 7:50am on a Saturday due to lawn mowing and leaf blowers going off on a Thanksgiving weekend morning! There was no consideration for any patrons outside of those whom formed part of the events being hosted that weekend. It turns out the hotel caters to a specific demographic more than any other and it leaves us with the left overs despite of the reservations made. Truly disappointed won’t be going back! I do not recommend!

Leisure Partner

10/10

Exceptional

01 Dec 2025

magdalena

Great staff!

Business

8/10

Excellent

01 Dec 2025

Matthew

Really nice hotel with very helpful and friendly staff. Breakfast is a little expensive if you’re a budget-conscious traveler who hits up the free continental breakfasts; it’s $24/person for the equivalent of a very good free breakfast. Everything else was great, except for the toilet paper holder, which kept loudly falling to the floor whenever we used it.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Shannon

Great location and room was very nice!

8/10

Excellent

30 Nov 2025

Emily

I liked the Junior Suite arrangement, since we were traveling with our 21 year-old. But there are few surfaces in the bathroom in an accessible bathroom, I guess.

We were disappointed to be offered your signature warm cookies on arrival, and forgot to ask on later days.

Nice amenities, and I wish I could have used the pool - another time. Too busy with family for Thanksgiving...

Leisure Family

10/10

Exceptional

29 Nov 2025

Barbara

I could not of asked for a better hotel your staff was wonderful the room was spotless, your lobby was beautiful, the only thing I would suggest is that you have more items on your menu, other then that a perfect stay

Friends_and_family Family

10/10

Exceptional

29 Nov 2025

UGUR

clean

2/10

Poor

28 Nov 2025

Mason

Super annoying that they advertise digital check in and then you have to go to the desk and check in anyway!

8/10

Excellent

28 Nov 2025

Phillip

Showers suck. Water is not hot enough. The doors are left open on the first floor

Leisure Self

8/10

Excellent

26 Nov 2025

Shawn

Room was nice and bed was comfortable. Staff was pleasant.There was some garbage left in one of the receptacles in the room but other than that it was a good experience

Business

8/10

Excellent

26 Nov 2025

Stephani

The room was very clean.

Business Self

10/10

Exceptional

24 Nov 2025

Sara

Clean property, comfortable bed (medium firm). Excellent service, delicious breakfast, warm pool!!!