Name: Hyatt Place Fair Lawn/Paramus
Address: 41-01 Broadway Fair Lawn, Fair Lawn, 07410, US

6/10

Pleasant

10 Jul 2026

Bomun

OK

Family_with_children

2/10

Poor

08 Jul 2026

Charles

The place over all was not bad. But when it was time to get some rest. The king bed was really bad. Very uncomfortable. It felt like it was a very old mattress. You felt every spring no matter which section you rolled or laid on. The cushion that should be there was not even there. I got to a point that I even wanted to leave. But I was too exhausted and too late to complain to a staff member. I would recommend to test out the bed before it’s too late like what happened to me.

Partner

2/10

Poor

08 Jul 2026

Maria

The hotel didn’t have power at all

6/10

Pleasant

05 Jul 2026

Abena

Location of hotel is not the best. Very close to a highway....one can easily miss the entrance.

Family_with_children

2/10

Poor

05 Jul 2026

Laura

I cannot state enough how furious I am at Abby or whatever the managers name is... we booked a room last night so we could ride out the heat wave in an air conditioned room, watch the fireworks on TV and swim. We couldn't do any of those things because the entire property had a power outage from about an hour after we arrived until around 3am. We made the best of it, but didn't get to enjoy any of the things we paid for last night. I don't blame the hotel for the outage, but their response was 100% their fault. They refused to credit anything because we \"used the room...\" What were my options, Abby? Attempt to pack everything back up in a pitch black room to the serenade of the fire alarms in the hall and carry it all downstairs and leave in the middle of the night? That's the kind of customer service Hyatt promotes? We'll never stay in another Hyatt property...

Partner

6/10

Pleasant

04 Jul 2026

Carolyn E

Breakfast was not that good and I had to pay for coffee. The couch in the room was not clean you could see stains on the couch.
The mattress was way to soft I was sinking in the mattress.

Partner

8/10

Excellent

03 Jul 2026

Anthony

.

Family_with_children

10/10

Exceptional

01 Jul 2026

Marcos

So far

Family

8/10

Excellent

30 Jun 2026

LAURA

The staff were good and the place was clean
The only thing we were not so pleased with was the kitchen that serves the breakfast was super loud!!! We stayed on the first floor right across the kitchen and that was annoying

10/10

Exceptional

29 Jun 2026

Randall

Nice place good location

10/10

Exceptional

29 Jun 2026

Leonard H

The hotel is showing age. But very well maintained. The shower was clean but dated.

6/10

Pleasant

27 Jun 2026

Jeremy

They were things I liked and things I didn't like it wasn't particularly close to anything so unless you are going to drive you're going to have to spend money on Uber or taxi. The room was relatively clean the bed was nice and comfortable but everything could have used updating. The staff was friendly enough and the continental breakfast was good but the pool was closed and the parking lot was in the middle of being paved while we stayed. I consider this very usable hotel. Just nothing to write home about.

Family

10/10

Exceptional

26 Jun 2026

Fernando

Desayuno caliente muy completo, y buena calidad de comida. El servicio de la persona encargada del desayuno fue maravilloso y atento.

Family_with_children

8/10

Excellent

25 Jun 2026

Fatimah

Staff was amazing and property is well maintained. The breakfast left much to be desired. Oatmeal did not look fresh. Could definitely be a better breakfast experience. And there should be a microwave in the room although there’s one in the lobby… just an inconvenience.

Partner

10/10

Exceptional

24 Jun 2026

Marc

Great property, staff and stay

10/10

Exceptional

24 Jun 2026

Quaniyia

Amazing overall experience for me and my family clean, organized and accommodating I can’t wait to try it again

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Christian

Great!!!

10/10

Exceptional

19 Jun 2026

Syrene

Friendly staff and clean rooms!

Self

10/10

Exceptional

19 Jun 2026

Josee

Nos encantó todo súper lo recomiendo

Family_with_children

8/10

Excellent

19 Jun 2026

Mariusz

Fast response for the broken toilet, which did not flush. The handyman came quickly and repaired it.

Partner

10/10

Exceptional

18 Jun 2026

Kent

I traveled from Alabama with my family to explore Manhattan. The Hyatt was the cheapest option for that. It's a good hotel, great breakfast, and nice indoor pool.

Taking a bus was very confusing, because Google Maps had us running across several lanes of traffic. Fortunately I found the safest and fastest path to the bus in my attached image. There is a paved walkway starting near the hotel all the way to both bus stops. We took bus 164 from RT-4 & Blue Hills to Port Authority. Bus 164 also goes from Port Authority to RT-4 & RT-208, near the hotel. There is a small wooded area with a dirt foot trail that cuts through right near the Hyatt dumpster area. We used the NJ Transit app to buy bus tickets.

Family_with_children

8/10

Excellent

15 Jun 2026

Cynthia

Initial issues with refrigerator and shower but remedies it quickly.

Business

10/10

Exceptional

15 Jun 2026

José Miguel

Good

Friends

10/10

Exceptional

14 Jun 2026

Elizabeth

The room was clean upon entering. I have children and so the room being clean is always a big factor in how I feel the stay went. There was more than enough space with the 2 Queen sized beds, and the sofa bed as well. The kids had ample space.

The staff was helpful and informative when it came to letting me know how things would go with the pool, and automatically disclosed the pools hours, and the time the breakfast started and ended.

The breakfast was very good. There is always eggs and sausage and then sometimes they changed between French toast, or pancakes. They also offered a variety of bread and spreads, as well as oatmeal and fruits.

Parking was very limited but there was enough for us.

Family_with_children

6/10

Pleasant

12 Jun 2026

Andres

Hotel is in a good location with free parking. We had to switch rooms a few times due to ants and other bugs. Last room we received was better but also found a “tenebrio molitor” (beetle). First floor rug closer to the end of the hall by room 139 has a terrible pee odor, quite strong. The staff we met was overall nice though and seems like part of the hotel has new rugs so hopefully it’s getting the Maintance needed in its entirety.

Family_with_children

4/10

Poor

10 Jun 2026

Taylor

We got a room 115 it had a spotlight going straight into our room that the blackout curtains couldn’t even block out. We had multiple issues with cleanliness. Different peoples hair in the shower, dried blood stain on the fitted sheet that we had to change at midnight and when we came back for the day there were hairs all over the new pillows that we got, we counted and it had 16 different hairs on it. For the stay to be 800 bucks for 4 nights the parking lot was being redone, cleanliness was an issue, 2 people per room only rule for the pool, small issue but getting out of the hotel onto the street is difficult because of the bush and sign the blocking view of oncoming traffic. The receptionists were nice just quiet. Check-in and checkout was easy. We didn’t have the breakfast but the area looked very nice and numerous people were there for it in the morning. Overall I would give the hotel a 2/5 stars because of the cleanliness issues and us having to do the job that should have been done when they came in the room in the beginning. Especially when there is a dried blood stain or hairs on pillows and shower. This is a major deterrent to come back. The location of the hotel is within reach of many many amazing things which is nice, but if this problem isn’t addressed it won’t be a good spot for others to enjoy their vacation.

Partner

8/10

Excellent

10 Jun 2026

Victor

My family and I had a great stay

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Denys

Excellent stay! The room was huge, very clean, loved the pool, and the breakfast was great.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

mark

T

10/10

Exceptional

07 Jun 2026

Pranvi

Clean property with good ambiance

Self

10/10

Exceptional

02 Jun 2026

Maria

Five stars isn’t enough for this hotel. From the moment I arrived, everything exceeded my expectations.

As someone with mobility challenges, I was especially impressed by the accessible king room. It wasn’t just adequate—it was incredibly spacious, with plenty of room to navigate comfortably. It felt more like a suite than a standard hotel room.

The hotel was the cleanest I’ve ever stayed in, and every area was thoughtfully designed and convenient. The room was peaceful and quiet, and I had some of the best sleep I’ve had in a long time.

Every staff member I encountered was friendly, courteous, and happy to answer questions. Even the other guests were welcoming and conversational, which added to the comfortable atmosphere.

The food was outstanding and very reasonably priced. During my stay I enjoyed the burger, wings, and personal pizza. Each meal was excellent. The complimentary breakfast was equally impressive, with hot options like scrambled eggs, bacon, and hash browns—Along with fresh fruit, yogurt, cereal, and more. I also appreciated that food from the restaurant, snack bar, and breakfast area could be enjoyed on-site or taken back to the room.

Honestly, I wished I could move in. Everything I needed was right there, and the experience was relaxing, comfortable, and enjoyable from start to finish. Any time I plan another local staycation, this will be my first choice without hesitation.

Self

10/10

Exceptional

01 Jun 2026

James

I recently stayed at the Hyatt Place and was impressed by the overall experience. The staff were consistently helpful, and Abby at the front desk stood out with her kindness and warmth, making check-in and any requests feel effortless.

Amenities at the hotel were great, offering plenty of options to enhance your stay. The room was clean and well maintained, which contributed to a comfortable environment though I felt it could have been a bit more comfortable in terms of (Bedding for longer stays.)

The parking lot was very well lit, which added an extra layer of safety and convenience during nighttime arrivals. Breakfast setup was nice and clean, with a good assortment that started the day on a positive note.

All in all, a solid choice for a stay with friendly service and strong amenities. I’d definitely consider returning to Hyatt Place for another visit.

Self

8/10

Excellent

31 May 2026

Manoj

Room had bad odor, then moved to the new room

Family

10/10

Exceptional

26 May 2026

Alan

Front desk efficient and friendly. Breakfast staff also friendly and helpful.

Self

10/10

Exceptional

25 May 2026

Mina

Excellent

Family_with_children

4/10

Poor

25 May 2026

Ed

Long story short. It is very old

Family_with_children

10/10

Exceptional

24 May 2026

Sharona

Very polite check-in, accommodated parking, considerate about room preference, ample breakfast.

Self

10/10

Exceptional

23 May 2026

Maher

Was so lovely night everything amazing only one thing the pillows wasn’t enough comfortable they need to change it

Self

8/10

Excellent

20 May 2026

Erel

I received a room at the very end of the corridor, quite a distance to the elevators .

Family

8/10

Excellent

19 May 2026

Erin

STAFF was friendly. room was not the cleanest. old bar soap and random razor blade left in bathroom area.

Partner

10/10

Exceptional

19 May 2026

cary

Stay was very nice

Partner

10/10

Exceptional

17 May 2026

Tashe

Everyone was nice and welcoming

Family_with_children

2/10

Poor

17 May 2026

Gary

Room furnishings were shabby. Electricity in one half of the room not working. AC indicators missing from control panel.
Foul smell in bathroom.
Would never return.

Partner

8/10

Excellent

15 May 2026

Crystal

Clean room, great staff!

10/10

Exceptional

14 May 2026

Fahima

Clean and spacious room, helpful staff

Partner

10/10

Exceptional

09 May 2026

Andy

Breakfast was excellent everything was fresh and delicious

Family_with_children

6/10

Pleasant

04 May 2026

Allah Rakha

Food was okay, please add more fruit selection.

Self

10/10

Exceptional

03 May 2026

Oralia

Very clean staff was really nice

Partner

10/10

Exceptional

29 Apr 2026

David

Amazing staff and great breakfast

8/10

Excellent

28 Apr 2026

Chris

Room was ok. Pictures made it look much nicer/bigger. Bed was uncomfortable, felt every movement. Staff was nice

Partner

6/10

Pleasant

27 Apr 2026

Cristino F. Hernandez

Idk if its just bad luck but the only thing my son wanted was to go swimming in the pool. The pool was supposedly closed since November 2025 and being fixed. But we were not aware of this while booking through Expedia.

Family_with_children

4/10

Poor

24 Apr 2026

Marilyn

Breakfast great.. the pool not open so not much fun for kids

Family_with_children

6/10

Pleasant

23 Apr 2026

Shahid

We stayed on the 3rd floor for 2 nights. Room was spacious but the bathroom was very small. Sink was outside the bathroom, which theoretically looks ok but practically not a good idea as it was right in front of the bed. Toilet was installed in such a way that one couldn’t avoid touching it when entering the bathroom. The breakfast area was small and very crowded with not enough staff available at that busy time. Even tough smoking was strictly prohibited; you could smell that someone was smoking something with very strong, nasty smell. The hotel establishment certainly needs to assign more staff and focus on the customer service during busy hours.

Family

10/10

Exceptional

23 Apr 2026

MARC

Clean rooms

Partner

10/10

Exceptional

17 Apr 2026

Nancy

Clean and spacious room. The desk clerk asked if we'd prefer a quieter room at the back of the hotel and we accepted; it was very nice. All staff were very pleasant. We didn't have breakfast so can't comment on that. Good steak house right next door if you don't feel like driving!

Friends

10/10

Exceptional

17 Apr 2026

Sue

Clean room and spacious,breakfast was very good with good variety,parking was easy and convenient,staff were very friendly

Family_with_children

6/10

Pleasant

08 Apr 2026

Sue

We stayed here for April Spring break 2026. This is my first Hyatt stay where their wasn't a microwave in the room.We had to go downstairs to heat our food up at the ONE microwave they had for the whole hotel! The floors kind of smelled like feet even though the hotel was clean. The bathroom was sooo damn small that the door barley missed the toilet when closing. The toilets are so low to the ground that if you have bad knees you would need assistance getting off of the thrown! No smart tv's on the premises just dumb tv's! The pool was out if service so their was nothing to do but the gym. This hotel really need a upgrade ! 😩

Friends_and_family Family

6/10

Pleasant

07 Apr 2026

Georgina

I went to the hotel for the pool and was close they try to blame the app

2/10

Poor

07 Apr 2026

Noreldean

Not happy with the stay

Family_with_children

10/10

Exceptional

06 Apr 2026

Diana

We only stay at this property when we come to town to visit family!

Family_with_children

6/10

Pleasant

05 Apr 2026

Brittany

My family’s overall stay was okay. The first room we were in had ants and our options were to have maintenance come in and spray or be moved to another room. We have children so we opted for another room because we didn’t want the chemicals from the sprays to be inhaled. The second room had a leaky faucet in one of the sinks but it was better than the room with the ants. We were also sad that the pool was out of service during our stay but we just had to deal with it. Staff was accommodating 😊

Family_with_children

4/10

Poor

05 Apr 2026

Tarek

There was a lot of hair from previous guests on the pillows, towels, and bed. In addition, there was dust everywhere. The location next to the highway is awful. If you’re room in the ground it is like sleeping in the hotel parking lot. I would never stayed in this hotel again.

Friends

10/10

Exceptional

03 Apr 2026

Aurelia

Easy parking, check in and check out. Clean, comfortable, large room. Quiet and relaxing at night. I did not try the breakfast. Would 100% book again.

Self

8/10

Excellent

03 Apr 2026

Pietro

Friendly staff and comfy rooms. Great showers. Location was perfect

4/10

Poor

02 Apr 2026

Erricka

This property was a little rinky dink .

Family_with_children

4/10

Poor

01 Apr 2026

Ariel

Overall it was a terrible stay.
We were staying for one night for an early morning gymnastics meet the next day. We did not travel far but planned on use of the pool and dinner and a decent nights rest for an early morning.

Room was clean enough until we unfolded the sofa pull out that was stained, had holes, no bedding, and was in such poor shape it wasn’t worth or safe to sleep in.

We were informed on check in that the pool was closed for maintenance. Which to the staffs argument was on th web page buried in three links and nothing was on the pool info page which I specifically checked before heading to the hotel to know the pool hours… so instead some dozen children (not my own who were now board and disappointed) were running about th halls of the hotel.

Breakfast on the weekends isn’t served till 8am
Which did us no good because we need to leave by 7am now on the serach for food before or comp. Coffee was not even ready at the “Starbucks” in the lobby at 6am.

The hotel in on the main road. My fault for not checking location better. We had a road side room. Between the lights and sounds from the essentially highway I might as well have bee sleeping in a tent on the side of the road.

No decent food near by.

I wil never book here again.

Family_with_children

4/10

Poor

31 Mar 2026

Paula

I have stayed at Hyatt Hotels in the past with the confidence that this chain is well maintained, however this Hyatt in Paramus NJ was definitely the exception. From the moment I walked in I was unpleasantly surprised to see the por quality of this particular hotel. The lobby doesn’t look like one, its a counter with a cash register where food is sold, the carpet in the entrance is super dirty, almost like the ones in a car mechanic shop. The hotel rooms are clean but outdated, lacking amenities, and the breakfast was not too good. There was a hair on the waffle station spoon rest. I will re-consider staying at this chain from now on.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Karen

Easy parking, but very difficult to see the sign for the hotel. Room was clean but some things need updating. The blackout curtains had holes in them. Breakfast was the typical. Not decaf coffee tho. Pool has been shut down indefinitely but wasn’t listed on their website.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

janette

I was not pleased with the comfort of the bed. But it was very, very clean, and the staff was super helpful and friendly.

Partner

2/10

Poor

28 Mar 2026

Alyson

The water from the sink was very cloudy. You couldn’t see thru it. I said something to the front desk and they couldn’t do anything because I prepaid thru Expedia and they said it had something to do with the towns water but I don’t believe that. My uncle is a plumbing inspector in north jersey and owns a plumbing company and said it was the hot water heater at the hotel.
Also, The pool is closed and that wasn’t listed on their website.

Partner

8/10

Excellent

28 Mar 2026

Brittani

Breakfast was okay. Staff excellent. You can hear all guess in yhe hallway.

Family_with_children

8/10

Excellent

27 Mar 2026

Monique

Yes the food was a good selection of complementary food. Parking was good too

Family_with_children

6/10

Pleasant

26 Mar 2026

Melissa

Breakfast is not good and pool was closed and we didn’t get any discounts for that if the pool was closed they should have say pool closed when making reservations not when you get there

Family_with_children

10/10

Exceptional

26 Mar 2026

Teresa

There were stains on the wall inside of room. Overall the room was clean and staff was polite.

Partner

8/10

Excellent

23 Mar 2026

Prakash

No pool,

10/10

Exceptional

23 Mar 2026

Genaro

Yes

6/10

Pleasant

23 Mar 2026

Angelique

The toilet paper in our room looked like it was wet. When you look up the roof had water damaged. The pool was out of order during our stay, which was one of the re

2/10

Poor

22 Mar 2026

Shakiem

Strongly inclined such a inconvenient situation certain rooms are not suitable.

8/10

Excellent

22 Mar 2026

Quinnetta

Breakfast was horrible and we were unable to use the pool.

Family_with_children

8/10

Excellent

22 Mar 2026

Demetria

Staff was very polite and helpful one of the staff even provided a medicine cup for my daughter who takes medication for epilepsy she was really clutch in an important situation only issue was the pool was down and I purposely book the hotel for the pool for my kids

10/10

Exceptional

22 Mar 2026

Charnicee

Yes

Friends_and_family Family

4/10

Poor

22 Mar 2026

Iman

AC and toilet were broken. Bathroom was not clean , beds are not comfortable, and the hotel property sits right on the highway. I don’t recommend staying here

Family_with_children

10/10

Exceptional

20 Mar 2026

Terri Jo

The room was clean, the b

10/10

Exceptional

15 Mar 2026

Jaime

Great stay. Only negative pool out of service.

6/10

Pleasant

13 Mar 2026

William

The staff were very helpful. Room was clean. Breakfast was good. Parking was kind of tight,but that i believe was due to it being the weekend. Stay overall,was good.

Family_with_children

10/10

Exceptional

13 Mar 2026

Rosario

Very nice place,bedroom was in means condition

10/10

Exceptional

12 Mar 2026

Donald

Great place

Self

10/10

Exceptional

03 Mar 2026

khemrajh

Everything was perfect but drivng in to and out of hotel parking lot is an adventure

Friends_and_family Family

6/10

Pleasant

03 Mar 2026

Richard

The rooms are tired and need to be updated. My chair was broken and the room looks old. The bar had no Vodka as they were out for three days. The staff is not exactly friendly but they are accomidating. The price for what you get is not really in line.

Self

8/10

Excellent

26 Feb 2026

Debbie

Room was comfortable for our overnight stay
One crazy thing is the elevator in the hotel made a squealing noise.

6/10

Pleasant

22 Feb 2026

David

I chose this specific hotel for the indoor pool so my son could swim.

Family_with_children

10/10

Exceptional

19 Feb 2026

Alexander

Very nice rooms and hotel

8/10

Excellent

19 Feb 2026

Hoi

Big and clean room but little dated. Overall is a fine hotel.

6/10

Pleasant

18 Feb 2026

Carly

Bathroom door was scratched, door touched toilet when you opened it.

Friends_and_family Family

8/10

Excellent

10 Feb 2026

Diana Andrea

My stay was excellent from the day of arrival to departure. The staff is helpful, friendly, and professional. Upon arrival, I was greeted with a warm smile and helpful tips I needed. The room was spotless and cozy. The refrigerator was not working. I called the front desk, and they had it replaced immediately. Overall, stay EXCELLENT.

Business_and_leisure Self

10/10

Exceptional

07 Feb 2026

Juana

Exelenteeee

4/10

Poor

02 Feb 2026

Bella

the pool was out of service
the rooms were overly heated
some dirty laundry was found in the room

8/10