Name: Residence Inn Saddle River
Address: 7 Boroline Rd, Saddle River, 07458, US

10/10

Exceptional

05 Jul 2026

M

Services was great

2/10

Poor

08 Jun 2026

David

This property did not hold a room for me- notified me by email the day of my arrival (while I was traveling), did not arrange for another hotel place to keep me so that when I did arrive- I had to find another place on my own

Self

10/10

Exceptional

03 May 2026

bharath

Quiet and peaceful location, spacious rooms, good breakfast.

Partner

6/10

Pleasant

16 Apr 2026

Jeremy

basic and appetizing

Business

8/10

Excellent

13 Apr 2026

Robert

The breakfast was pretty average. There was one bar of soap in the room and the shower body wash was plugged up. Additional supplies were brought up several hours after the request. The room we booked for a king bed early was sold out, but they subbed a queen and a studio or the same price at the last minute. It was all a little below the expected Marriott standards, but okay.

Partner

8/10

Excellent

30 Mar 2026

Richard

Breakfast was just ok

Partner

10/10

Exceptional

23 Mar 2026

Azrul

Helpful staff. No shops within walking distance but you can find one within 5-10 minutes drive. Quiet environment. Laundry in building. You may need coins ($2 for washing $2 for 60 minutes drying) Coins available at registration lobby.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Sarah

Yes

Self

8/10

Excellent

14 Mar 2026

Erik

Nice property. Only drawback was separate buildings. We crossed courtyard while raining for breakfast.

Family_with_children

10/10

Exceptional

22 Feb 2026

Ronald

The room was clean, good choice of breakfast and the staff was friendly.

Partner

8/10

Excellent

18 Feb 2026

jin

overall experience was great and the residential like space w/ full kitchen is really nice.. but there was takeout left in both the fridge and freezer from the previous guest which made me question how much of the rooms are cleaned between reservations...

Partner

10/10

Exceptional

15 Feb 2026

Takashi

Staff was collecting trash around building, keep arond clean.

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Richard

The hot water was not working correctly, we reported it to three different people but I still ended up taking cold showers

Self

10/10

Exceptional

15 Feb 2026

Yahnir

perfecto

4/10

Poor

09 Feb 2026

david

On my exit I was asked for a 10 dollar parking fee ! I have stayed at this site in the past and never asked for a fee !

10/10

Exceptional

24 Jan 2026

Dominick L

Xxxxx

8/10

Excellent

23 Jan 2026

Yasmyne

It was a good value

Friends_and_family Family

4/10

Poor

11 Jan 2026

ANNMARIE

The sheets on the bed were soiled- they did move us to another room that was clean.

Leisure Family

8/10

Excellent

07 Jan 2026

Nicholas

The room was quiet but the general kitchen area & kitchen sink in the suite had a funky smell. We dis not want to use it.

Leisure Family

10/10

Exceptional

06 Jan 2026

Dunia

Amazing

4/10

Poor

01 Jan 2026

Marguerite

The entire hotel needs a major renovation. Hallway carpeting and elevator was dirty and covererd in outside debris. Refrigerator was rusted. No shampoo in bathroom shower bottles, phones did not work, tv did not work.fireplace did not work. Sofa was covered in some very questionable stains. Food on kitchen flooring. Would not recommend this Marriott location

Leisure Family

6/10

Pleasant

31 Dec 2025

Lilibeth

Staff was not warm enough

Friends_and_family Family

4/10

Poor

28 Dec 2025

Stephanie

I rarely leave negative reviews, but this stay was disappointing on multiple levels. The hotel feels dilapidated and poorly maintained, far below what I expect from a Residence Inn.

Our two‑bedroom suite for four people was stocked with only two towels, and the front desk told us they had run out. That alone would have been frustrating, but the hot water was out for an entire day, making showers impossible anyway.

The room itself had several issues:

• Uncomfortable beds that felt worn out
• No body wash in the shower—just two bottles of conditioner
• A toilet paper holder literally falling off the wall
• General wear and tear that made the space feel neglected

Even the amenities were lacking. The fitness room had only 10‑lb dumbbells and then nothing until 30 lbs, which makes it basically unusable for most people.

Overall, this property needs serious attention and investment. For the price and the Marriott name, the experience was far below expectations. I would not stay here again until the hotel addresses these basic maintenance and service issues

10/10

Exceptional

27 Dec 2025

Gadiel

excellent place

Leisure Family

8/10

Excellent

24 Dec 2025

Ashley

The breakfast was tasty and filling,the room was comfortable and the kitchen was amazing

Friends_and_family Family

6/10

Pleasant

23 Dec 2025

JEFFREY

Entrance to my building had food spilt in front of door that remained there for most of the day. Also when ckecking in I learned that I was subject to additional charges to park my car.

Partner

10/10

Exceptional

15 Dec 2025

Mary Ellen

Basic room and basic decor, nothing fancy, but clean and comfortable. Employees were polite and helpful. Two little suggestions: an extra garbage can for the bedroom suite and a second waffle maker for the breakfast room because the line gets backed up there. We would definitely stay at this hotel again when we come back to the area to visit family nearby. Thanks!

Leisure Partner

10/10

Exceptional

18 Nov 2025

Inna

Clean room, good breakfast options, all good.

Business_and_leisure Family

8/10

Excellent

17 Nov 2025

Cathy

size of the room

Friends_and_family Family

4/10

Poor

03 Nov 2025

Emily

The staff leaves a lot to be desired. They tried to charge me for incidentals as I was checking out after they had sent me to an unfinished and unclean room when I checked in. Incompetent staff who don’t know what they are doing.

Leisure Family

10/10

Exceptional

01 Nov 2025

Sandra

Staff was friendly and accommodating. We needed to extend our stay for another day and they were happy to help us.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Narada

Room was clean only complaint was I didn’t have a trash can in my room

10/10

Exceptional

25 Oct 2025

Margaret

Lovely hotel. Nestled in a residential area but convenient to highways. The staff was attentive and the breakfast great. Easy to park. We stayed in a 2 bedroom suite with a common living room/kitchen. It was roomy and light. A wonderful hotel.

Leisure

8/10

Excellent

06 Oct 2025

Bernard

clean. a little noisy with traffic noises at night.

Partner

10/10

Exceptional

01 Oct 2025

Jamison

Oatmeal & toppings

Friends_and_family Family

2/10

Poor

28 Sep 2025

Celia

The rooms are in poor condition. This is the same quality as a motel. The Marriott brand for everyday normal working people is not supported by this hotel. It's very run down, the towels are thin & rough, the bedding is older and the thin mattress was a step above floor sleeping; the whole place is very antiquated. We brought very basic technology items with us and it was hard to find a plug let alone adequate lighting. The only room that was semi-decent is the breakfast area and there were times that we worked from there just to get out of the room. Everything is dingy. We had the windows open to get some fresh air. The ac was cold but the vents are dirty so its a stale mildew smell. There's hardly any cooking utensils when the whole point of staying in a small efficiency is to prepare some meals so not to go out and spend extra money dining out especially when there are food sensitivities, and allergies as well as intolerances with family. Everything was veryy worn. The venting is really poor. It smells like there was heavy smoking and then they've perfumed and deodorized as best as they could but the hallways are pretty bad. We asked for extra cleaning soap for our dishes and paper towel and it took hours to deliver. Parking seemed safe, area is half residential & there's some companies towards the end of the property on the opposite road. The location was more important to us but the hotel was pretty disappointing overall. Some of the staff was nice. Would not return.

Family

10/10

Exceptional

28 Sep 2025

Donald

Great place and very convenient

6/10

Pleasant

27 Sep 2025

Chris

Room was clean. Air conditioner was hard to control. I like it cold, being from Texas, but arctic would better describe the air. Set at 75 it felt kore like 65. The A/C kept coming on. The hallway was stinky from people cooking in their rooms. Understandable with full kitchens, but why use carpet? Once you got i to the room it wasn’t an issue, water pressure was good. Pillows ok, bed good.

Business

8/10

Excellent

23 Sep 2025

katherine

lots of space and nice and quiet

Leisure Partner

10/10

Exceptional

21 Sep 2025

Alane

The staff was amazing. Room was very nice

Leisure Self

6/10

Pleasant

18 Sep 2025

Juan C Londono

Safe facility. Moist rooms

Business Self

10/10

Exceptional

14 Sep 2025

Mohamed

Nice Hotel, Pleasant Staff, Spacious Rooms, and Super Pet Friendly. Special thanks to Chris & Radwan! 😊

Leisure Family

8/10

Excellent

11 Sep 2025

SHARINA

This is a home away from home kinda hotel. It offered quiet, peace, and opportunity to just hang out. Minus the firepit not working and a fire department issue wake up in the middle of the night it was a great stay.

Business_and_leisure Partner

10/10

Exceptional

08 Sep 2025

Mohamed

Great Hotel. Spacious & Clean Rooms. Friendly Staff. Super Pet Friendly. Special thanks to Bella, Alisha at the front desk and Radwan from the cleaning crew 😊

Leisure Family

2/10

Poor

02 Sep 2025

JAYAPRAKASH

so many issues. Horrible service. No Towels and comforters were provided.

6/10

Pleasant

01 Sep 2025

Javier

We didn’t like the pool size it was really small and not like the pictures showed at the page

Leisure Family

10/10

Exceptional

31 Aug 2025

Mohamed

Very Pet Friendly. Spacious Rooms. Great Staff! Of course Chris at the night shift

10/10

Exceptional

26 Aug 2025

Gary

..

10/10

Exceptional

24 Aug 2025

Mohamed

Special thanks to Kathi & Madeleine at the front desk for making things easier & for making my stay a pleasant one! 😊

Leisure Pet

4/10

Poor

24 Aug 2025

Janet

It really needs to be kept better, maintained better, made more modern with the expensive prices they charge! Better front desk communication with the customers and follow thru with inputting proper notes and etc. Their house cleaning beyond stinks!! All the kitchen appliances are broken and supplies are so limited! Extremely disappointed in our stay which had been over 1 month due to waiting for our next home close by. Then my Marriott points don’t carry over they said because I booked with your site?! I will never stay there. Prices are ridiculous and beyond overpriced!!

10/10

Exceptional

10 Aug 2025

Zachary

I like how the room is like a condo rather than a typical hotel room

Leisure Friends

6/10

Pleasant

10 Aug 2025

James

This my yearly stop while visiting my family.
This year the property isn’t as well kept as the past 5 years.
Food staff were rude and totally disruptive to a peaceful breakfast.
Shortage of tissues and toilet paper on a daily basis.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Keith C

Great hotel

Leisure Family

10/10

Exceptional

07 Aug 2025

Mohamed

Great hotel. Spacious Rooms. Reasonably priced for long term stay. Very pet friendly. Great staff & very pleasant to deal with. Special thanks to “CHRIS” who works the night shift!

Leisure Pet

10/10

Exceptional

06 Aug 2025

Fatima

It was so nice and clean

10/10

Exceptional

31 Jul 2025

Mohamed

Very nice hotel. Friendly staff. Spacious rooms. Very pet friendly

Leisure Pet

10/10

Exceptional

29 Jul 2025

Keith C

Amazing stay and look forward to returning.

10/10

Exceptional

29 Jul 2025

Keith C

It was a great stay and look forward to visiting again.

2/10

Poor

29 Jul 2025

Jeannette

Checked out a day early due to no functioning air conditioner and downgrade of room

Partner

2/10

Poor

28 Jul 2025

Josselyn

Terrible overall

6/10

Pleasant

24 Jul 2025

Danielle

Started off my room was not going to be ready, then my room was ready. Room had not hot water. Got a new room. Room not properly clean. Hair and stains in shower.

Family

10/10

Exceptional

20 Jul 2025

LILINETTE

The hotel is lovely and the staff are fantastic really welcoming and helpful. I would’ve enjoyed my stay even more if the pool had been open, as that was something I was really looking forward to. That said, I’ll definitely be back once the pool is open looking forward to it!

Leisure

10/10

Exceptional

20 Jul 2025

Kathleen

The property is beautiful. It's right off a major road but you would never know it. It's so peaceful, well manicured, and the rooms are very comfortable.

Leisure Self

10/10

Exceptional

20 Jul 2025

Elizabeth

Great stay

Clean and comfortable. Staff was extremely helpful and friendly. Breakfast was good with many choices. Right off Route 17.

Partner

6/10

Pleasant

13 Jul 2025

Verified traveler

Expected more from a Resident Inn

This is a pet-friendly hotel. While I'm used to staying in hotels that allow pets, at this location, there were dogs everywhere—barking, urinating on the grass, etc. During check-in, a dog actually tried to pounce on me; thankfully, it was on a leash. If you’re traveling with a pet, this place may be a great option—but otherwise, it might feel overwhelming.

It also appeared that the hotel was hosting transients or possibly operating as a halfway house. There were people openly smoking weed, and the smell even seeped into my room. It made for a very unpleasant experience.

Another concern: while the hotel is spread across multiple buildings, my building (Building 3) had no security lock on the entrance, which didn’t feel safe.

On top of that, my room didn’t appear to have been properly cleaned. The bar soap and towel had clearly been used, and there was a Dude Wipe wrapper left in the trash. It definitely didn’t give us a clean or fresh feeling.

Lastly, this was in the middle of July, and we were disappointed to find that the pool was out of service—with no advance notice. That was a big letdown.

Partner

4/10

Poor

10 Jul 2025

Max

Honestly, the cleanliness of the room could’ve been better. The hotel was a little bit on the older side, but the amenities which I didn’t really get experience looked beautiful. There were bugs in the towels, and that’s all that really needs to be said.

I think, having your partner wake up to pulling a towel and opening it up and finding a bug on the inside is just more than enough to just leave that unsettling feeling

4/10

Poor

10 Jul 2025

Jermaine

From the exterior and lobby, the property appeared nice and well kept. We stayed in building 3; first floor and elevator smelled stale and musty and reeked of mildew. On multiple nights we returned to large centipedes on the bedroom ceiling and in the bathroom. Housekeeping never cleaned during our 4 night stay and when asked for towels on the morning of day 3 when they did attempt to enter for cleaning (we were still sleeping and asked that they return a little later as we were planning to leave in the afternoon), I asked for towels and was told no, I needed to call the front desk. Although it was the beginning of July, the pool was closed, they cited there were issues. Unfortunately, this was not disclosed on their website, posted, and was only shared when I inquired about pool hours only being 8 or 9am -5pm. Overall was an extremely poor experience considering the cost. It ranks in category amongst shabby, cheap, fleabag motels.

Leisure Family

10/10

Exceptional

28 Jun 2025

Kenvil

Great place

10/10

Exceptional

22 Jun 2025

Jennie

Beautiful grounds.

Leisure Partner

10/10

Exceptional

20 Jun 2025

Reynaldo

Great place to stay at.

Friends_and_family Family

2/10

Poor

17 Jun 2025

Laura

Do not waste your money, carpets smell like dog pee and the pool was green.

Leisure Family

10/10

Exceptional

14 Jun 2025

taheera

I really enjoyed my stay here I will be coming back again

2/10

Poor

14 Jun 2025

Katie

Gave us the wrong room, not accommodating, poor communication, dirty hallways

Leisure Partner

6/10

Pleasant

04 Jun 2025

Todd

Parking is horrible

Business Self

10/10

Exceptional

03 Jun 2025

Himani

Clean rooms, friendly staff!

Leisure Family

8/10

Excellent

01 Jun 2025

Robert

We enjoyed our stay. Breakfast was very good.

Leisure Family

10/10

Exceptional

29 May 2025

Francesca

Property was very clean. Zero noise issues. Staff was excellent. Breakfast was your typical hotel breakfast

Leisure Family_with_children

8/10

Excellent

26 May 2025

Damon

Nice place for the family. It is not my first or last time staying here. This time I was disappointed with the breakfast. But overall I still recommend. It's also conveniently located near whatever you might need or be looking for.

Leisure Family_with_children

6/10

Pleasant

26 May 2025

Pablo

The person at the front desk was absolutely unfriendly in fact I reserved a King bedroom and received a bed that was not even a queen! :(

At the breakfast there was an employee female who was discussing, treating everybody really in a nasty way and forcing everyone out of the breakfast area at 10 sharp, even if you were just sitting there just eating your breakfast

Leisure Family

10/10

Exceptional

25 May 2025

Rosa Anabel

Clean, many amenities available. And the free breakfast is good quality.

Leisure Partner

10/10

Exceptional

16 May 2025

Brendon

Good

Business Self

8/10

Excellent

13 May 2025

Linda

It was a good value for our purposes, front desk staff helpful. This is our 2nd time staying here.

Leisure Partner

10/10

Exceptional

28 Apr 2025

Richard

Great price for great room, 2 bed/2 bath

Need a 2 bedroom and theirs is perfect, each bedroom had it's own full bath, which was perfect as 3 of us getting ready at same time. The master bedroom had king bed and vanity seperate from shower and stool. The smaller room had a queen and full bath. The kitchen was perfect for snacks and could cook but we were in NYC all day so really didn't use for more than storing drinks and snacks.

Room was good size, very comfortable for the 3 of us, wife, mother in law and me. Only has outside pool but has a 24/7 fitness room which is properly supplied.

Breakfast was basic hotel fare, eggs, sausage, potatoes, waffles, muffins, yogurt, etc; not spectacular but more than adequate for us.

Friends_and_family Family

10/10

Exceptional

19 Apr 2025

Tony

Professional

Business_and_leisure Self

8/10

Excellent

19 Apr 2025

Karen

Outside door to our building didn’t lock properly

10/10

Exceptional

19 Apr 2025

Brian

Beautiful property the rooms were great my girlfriend loved it just a little pricey

Leisure

6/10

Pleasant

18 Apr 2025

Stephen

Facility is dated and in need of updating but the room was spacious, comfortable, and clean. Convenient location close to RT.17 in a slightly secluded area. Only stayed 1 night so we didn’t experience any of the amenities.

Leisure Pet

8/10

Excellent

14 Apr 2025

Nevin

Nice

4/10

Poor

11 Apr 2025

Max

New management. Was told parking is now $10 a day (April 2025). Juice and milk gone from breakfast. Last group did better with the little things that make a difference so far. Good luck. Rooms are comfortable for a work stay.

Business Self

10/10

Exceptional

31 Mar 2025

Christopher

I like how cozy and home vibe it felt. It was a great enjoyable experience

Leisure Friends

10/10

Exceptional

30 Mar 2025

Brian

Everything was great! The staff were very friendly and I was impressed by the cleanliness. I will definitely return!

Leisure Partner

10/10

Exceptional

30 Mar 2025

Paul

Great place

10/10

Exceptional

27 Mar 2025

Stacey

Nice hotel to stay in!!!!

Leisure Partner

6/10

Pleasant

23 Mar 2025

Pamela Cathleen

Little midges on walls. Tub was dirty and old. Shower pressure was awful. Noisiest furnace/ac ever heard.

Leisure Family

2/10

Poor

23 Mar 2025

Andrew

Terrible choice!!!!

Do not waste your time by staying at this hotel! It is old and dated. The rug was wet, there was a booger on the wall! And there was a bug in the shower! No one answers the phone when you call the front desk. The whole place is really rundown and not reflective of what a Marriott property should be.

Friends_and_family Family

4/10

Poor

22 Mar 2025

Dusti

The Wifi wouldn't connect to the internet the whole time I was here. The breakfast was not great--I saw mold in the cheese and everything was cold. They charge for parking, which is super lame. I travel constantly and never get charged for parking in the suburbs (in the city is understandable but not somewhere like here).. Overall, I wouldn't stay again.

8/10

Excellent

22 Mar 2025

Daniel

I think I was charged by the hotel for taxes and fees that I had already paid via the Expedia contract.

Would you please investigate?

Thank you.

Business_and_leisure Self

8/10

Excellent

22 Mar 2025

Randolph

Good, solid property.

8/10