Name: Baymont by Wyndham Pompton Plains/Wayne
Address: 140 Route 23 North, Pompton Plains, 07444, US

10/10

Exceptional

20 Jul 2026

Jemarr

The rooms were spacious and the lobby and staff were very welcoming. I enjoyed the breakfast

10/10

Exceptional

15 Jul 2026

Rosemary

Everything in general works nice! Staff, breakfast, property room and parking are good!
Thank you

Self

10/10

Exceptional

09 Jul 2026

john

sll good

8/10

Excellent

05 Jul 2026

Jonathan

Plenty of free parking, great A/C, hot water, can check out online by 11am and leave at 12pm without a late check-out, no major complaints

Partner

8/10

Excellent

03 Jul 2026

Dina

I really enjoyed having a separate sofa and tv area in my room this visit. Reasonably priced and the buffet breakfast offered decent options and was very clean. The property had no operating pool and the back parking area was littered with cigarette butts. Overall I enjoyed staying at the Baymont and will likely stay here again.

Family

8/10

Excellent

01 Jul 2026

Denise

So the place was extremely clean. The staff was so helpful. The manager on duty over the weekend was the absolute best. She gave me a referral to the turtle zoo which was absolutely a beautiful experience. I probably will definitely be staying again just because of the location. But I was extremely disappointed that the pool was not up in operational. Also, the person who checked me in on the Friday evening, inform me upon check-in that typically the stove tops don’t work or they have some sort of incident. They should put some type of disclaimer on their website to indicate that, but overall the room I had the stove top did work and it was amazing experience staying there. The room was very spacious.

Friends

4/10

Poor

29 Jun 2026

Graeme

The first room we were given had a smell of urine in the bathroom. We returned to reception and we were allocated another room. This room did not have a smell, but the laminate floor was splitting and uneven.
We stayed for 3 nights and when we returned to our room on day 2, we noticed a number of ants crawling around on the desk. We removed them, but there were more there later.
The breakfast was acceptable and as described. We were early enough, but if you arrive close to the 930am closure, the food was quickly cleared away and there was little time to get anything.
The hotel needs a significant amount of money to be invested to bring it up to an acceptable standard.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Rosemary

Fast check in with friendly staff! Great rooms! Love the lobby for fabulous pictures! Very good and healthy breakfast! Thank you.

Friends

8/10

Excellent

28 Jun 2026

IKE

The location of the hotel is convenient and accessible. There is plenty of free parking onsite, the breakfast was as expected. The staff are nice and welcoming. The rooms were clean.

Family

10/10

Exceptional

20 Jun 2026

Rosemary

Nice spacious room. Friendly staff. Clean.
Nice breakfast!

Self

10/10

Exceptional

15 Jun 2026

Jaqueline

10/10 services & it was clean

Friends

6/10

Pleasant

14 Jun 2026

Angela

The bathtub and sink appeared to have black mold. Couldn’t shower because it grossed me out. Breakfast was awful. Watery eggs and cold turkey sausage.

Family

10/10

Exceptional

12 Jun 2026

Leslie

It was good

2/10

Poor

09 Jun 2026

Denise

Shabby is the only word to describe this hotel. From corroded faucets in the reception area bathrooms to corroded mirror frame and peeling paint in the bathroom, thread bare, stained sheets, we were happiest when we checked out. Hard to believe Wyndham would attach their name to this one before a full renovation. I don’t trust this brand as much now.

Partner

6/10

Pleasant

04 Jun 2026

Michael

Checked in and out many times. The only time I got my deposit back was when I payed in cash!!!

Self

2/10

Poor

24 May 2026

Dawn

The room was absolutely filthy.. no bugs but disgusting.. sheets were clean but everything else was disgusting. Poor lighting floor was not swept in months. Terrible smell in the rooms air-conditioning didn’t work. The temperature in the room was in the 70s all night did not cool off..All the floorboards were cracked and sticking up! bathroom was filthy and stains all over the couches and chairs I figured because it was a Wyndham hotel it would be decent but they fooled me definitely will not stay here again

Friends

10/10

Exceptional

19 May 2026

juliana

Clean and friendly staff

8/10

Excellent

19 May 2026

Judy

Parking was fine

6/10

Pleasant

18 May 2026

Michael

Good: Clean facility, comfy bed, good breakfast, short commute to NYC via car or train.

Bad: Musty, smokey smell in rooms and in halls (mostly from people smoking near exits); security card machines were missing from side entrances so anyone can just walk in; possible resident guests

Friends_and_family Family

6/10

Pleasant

17 May 2026

Ritu Marria

The only reason I always prefer to stay at this hotel is they have spacious parking and the location is with less traffic than the city side. It’s my fifth time staying here. Otherwise, I would recommend the owner to get the renovations done. Floors are broken, feels dirty, amenities were not refilled, and staff are not well communicated. Breakfast is not something exceptional but its included and they try their best to provide it. I really love the location and would request the owner to consider renovating the property, though rates are expensive anyways, guests deserve more better experiences. Thanks

Partner

10/10

Exceptional

17 May 2026

Gary

Have always like staying at Baymonts no matter where I travel

Family

10/10

Exceptional

15 May 2026

Rosemary

Clean room. Friendly staff. Good breakfast! Huge parking lot! Thank you!

Self

6/10

Pleasant

14 May 2026

Natalie

The Price is Right for hotel overnight. But this property has nothing to offer except breakfast in the morning. They have no restaurant, no happy hour, no pool, no hot tub, no room service......

Self

10/10

Exceptional

09 May 2026

Quazi

Very clean.

Family

8/10

Excellent

29 Apr 2026

Roberto

Stairs are a bit steep… Everything else was just fine

Friends

4/10

Poor

27 Apr 2026

Victoria

Wasn't told about breakfast even though it was included in the price, but after seeing the conditions we didn’t want to eat there anyway. Room was in poor condition. Broken toilet seat, cracks on the floor, open coffee package, dirty shower.
Asked for extra pillows and was told to find housekeeping outside the door.

10/10

Exceptional

26 Apr 2026

David

Beginning to fall into disrepair. Ice machine broken. Parts of facade fallen and piled near back entrance. Very dim lighting in room; it would look a lot better with some brighter lights.

10/10

Exceptional

13 Apr 2026

Marianny

N

Friends

2/10

Poor

13 Apr 2026

Andi

Room dirty, friendly staff, enough parking

4/10

Poor

12 Apr 2026

Ilhame

Room was not clean. Smell in the hallway.

Family_with_children

10/10

Exceptional

11 Apr 2026

Wilbur

Yes everything was fine.

Partner

2/10

Poor

09 Apr 2026

Nissim

We arrived at the hotel and were very disappointed with the room we received. It was clear that it was not maintained to the standard expected from a hotel that presents itself at a higher level.

As soon as we entered the room, we did not like what we saw and were genuinely disappointed with its condition. The shower had very weak water pressure, and the faucet handle suddenly fell off into the bathtub. Fortunately, my son was not inside at the time and was not hurt.

We spoke with the front desk, and they moved us to another room. Unfortunately, the second room was even worse than the first. The carpet had stains, the wall near the entrance door was damaged, and the bathtub was clogged, with water not draining at all. A plumber was unable to fix the issue. There was also a stain on the blanket.

Overall, this was a very unpleasant experience, and I would not recommend staying at this hotel.

I do want to mention that the staff were very kind and did show willingness to help as much as they could.

Family_with_children

8/10

Excellent

07 Apr 2026

Alan

Pleasant stay, room was clean and in good condition.

4/10

Poor

30 Mar 2026

Don

Poor breakfast offering. Room thermostat didn't work on arrival. Had to get help to get it working.
All soap and shampoo dispensers in bathroom were empty

Self

6/10

Pleasant

29 Mar 2026

Forrest

Towels were like 80 grit sandpaper, pillow were flat, and furniture looked to be from goodwill

Family

10/10

Exceptional

24 Mar 2026

Patrick W

Great

Self

10/10

Exceptional

23 Mar 2026

Patrick W

Great

Self

10/10

Exceptional

20 Mar 2026

Jeffrey

Quiet

Self

10/10

Exceptional

18 Mar 2026

Jeffrey

Quiet

Self

10/10

Exceptional

18 Mar 2026

Jeffrey

Quiet

Self

10/10

Exceptional

18 Mar 2026

Jeffrey

Quiet

Self

8/10

Excellent

17 Mar 2026

Safeldin

Friendly

Family_with_children

10/10

Exceptional

08 Mar 2026

Jeffrey

Quiet

Self

10/10

Exceptional

05 Mar 2026

Jeffrey

Quiet

Self

8/10

Excellent

26 Feb 2026

Carol

Room clean, service good.

Self

10/10

Exceptional

24 Feb 2026

Antonio

Customer service

6/10

Pleasant

23 Feb 2026

Courtney

Cold shower and subpar breakfast but property is clean

Friends_and_family Family

2/10

Poor

16 Feb 2026

Cemal

Roaches were found in my room.

Partner

2/10

Poor

15 Feb 2026

allyson

Run down

Business Self

10/10

Exceptional

09 Feb 2026

Jeffrey

Clean Room and Quiet

Business Self

10/10

Exceptional

05 Feb 2026

Jeffrey

Quiet

Business Self

10/10

Exceptional

02 Feb 2026

Jeffrey

Quiet

Business Self

10/10

Exceptional

02 Feb 2026

Jeffrey

Quiet

Business Self

10/10

Exceptional

26 Jan 2026

Jeffrey

Quiet

Business Self

10/10

Exceptional

23 Jan 2026

Jeffrey

Quiet

Business Self

10/10

Exceptional

20 Jan 2026

Jeffrey

Quiet

Business Self

10/10

Exceptional

17 Jan 2026

Carol

Room was great, staff excellent and friendly.

Leisure Self

4/10

Poor

16 Jan 2026

Tyisha

At first the room was great I had a refrigerator it had a nice TV it had a microwave but the day that I was getting ready to leave upon putting my glasses on a bed bug crawled on me that destroyed my entire trip as I am completely frightened i will terrified of bugs return yeahnever return

8/10

Excellent

09 Jan 2026

Virginia

Nice and quiet

8/10

Excellent

05 Jan 2026

Carol

Room was clean, staff courteous & helpful.

Leisure Self

10/10

Exceptional

04 Jan 2026

mohamed

clean and convenience

Friends_and_family Family

2/10

Poor

03 Jan 2026

Marla

Coffe machine are broken and no body clean rooms, you listen all in the room

2/10

Poor

30 Dec 2025

Bethany

I was checking in with 2 SDiTs and had noted and given the company I work through information well before checking as SDiTs do not yet have certificates. I was given attitude by the owner who ultimately relented but I had 2 consecutive stays booked as it was questionable how long we’d be there but weather delayed some trainings. I got a call the day the next reservation should start and was told they didn’t want the dogs on property even though the problem

6/10

Pleasant

25 Dec 2025

peter

Accepted for the price
Average service , fair condition room with much needed major renovations
Had some troubles checking in due to unprofessional staffing

Business_and_leisure Family_with_children

6/10

Pleasant

15 Dec 2025

Tony

It was ok. Lots of black ice. I took a dive

Business

10/10

Exceptional

12 Dec 2025

Maria

Always going back to this place

Leisure Partner

2/10

Poor

11 Dec 2025

rodrigo

I am a frequent business and vacation traveler, and I expect a pleasant stay when booking a 3 star hotel. Unfortunately, my recent experience at your property was very disappointing and far below the advertised standard.
We arrived late at night and were informed that the rooms with kitchenettes were only located on the second floor, with no elevator access. At 70 years old, with knee problems, carrying heavy luggage up the stairs was extremely difficult and painful.
The condition of the rooms was unacceptable:
•The bathtub drain was clogged.
•The bathtub had no shower curtain.
•Soap dispensers were placed on top of sink, empty.
•We found cockroaches in the room. We have pictures of the place.
•The phone in the room was out of service, making it impossible to contact the front desk.
Additionally, the kitchenette was misleadingly advertised. It contained only a stove, with no dishes, utensils, soap, or sponges provided, making it unusable for preparing meals.
Because my wife, young children, and I were staying in two rooms, the lack of basic amenities and the inconvenience of repeatedly going back and forth to the reception desk made the situation even more frustrating.
This experience does not reflect the quality or comfort expected of a 3 star hotel. I kindly request that you review these issues and take corrective action to ensure future guests do not face similar problems. I also ask for appropriate compensation for the inconvenience and discomfort we endured. Rodrigo

Business_and_leisure Family_with_children

6/10

Pleasant

26 Nov 2025

Ryan

Hotel was pretty run down. It was clean but needs to be maintained better. The staff at check in was great but at check out was busy looking at videos on his phone. Ringing the bell didn’t even snap him to attention.

Leisure Family

2/10

Poor

26 Oct 2025

ARTHUR

On Oct 2, 2025, I tried to check in for our party of 3 which included my mother-in-law who is disabled. The Indian gentleman at the counter assigned us a room on the 2nd floor. When we explained our mother cannot walk up the stairs because she is disabled and is using a walker, he said there were no vacant rooms on the first floor and they have no elevators. After a long discussion he finally agreed to refund our money. Although we did not specifically request a handicap room, I believe this establishment is in serious violation of the ADA Law. Their building is at least 2 floors and there is no notice in Travelocity that they do not have elevators. They provide no handicap access to their rooms specifically the ones on the upper floors. I will be seeking legal counsel to explore legal action and will also write the NJ Atty General to inform them of this hotel's alleged ADA violations.

Leisure Family

10/10

Exceptional

17 Oct 2025

Carol

Room clean, parking was plentiful, staff was helpful at check-in to provide first floor room so didn’t have to climb stairs. Breakfast had good choices.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Alvin

.

Leisure Family_with_children

2/10

Poor

08 Oct 2025

Picaso

I got charged extra for each person each night I have not heard of this at any other location so very disappointed this happened to me also last time and I should've learned I shouldn't have stayed there but I did anyways so next time I will look for another property because that's ridiculous

Leisure Family

6/10

Pleasant

07 Oct 2025

Kelly

The staff was friendly and helpful. My room was spacious and the bed comfortable. Breakfast was a great bonus.

Business

4/10

Poor

04 Oct 2025

Chris

Yes

Self

8/10

Excellent

03 Oct 2025

Nino

Clean

Leisure Family

4/10

Poor

03 Oct 2025

Nathaniel

The building is beautiful. The breakfast was decent, and the staff were kind. My negative review is mainly because of the misleading listings. The listing says it has a pool and hot tub, which haven't been open since before covid, and the fitness center is just two treadmills in a locked room which you need to find a staff member to open for you.

Leisure Family

10/10

Exceptional

01 Oct 2025

yankel

Clean room

Friends

4/10

Poor

28 Sep 2025

Peter

Room was dirty, hotel always smelled like marijuana, room smelled, amenities were old and out dated

Leisure Family

10/10

Exceptional

21 Sep 2025

Bill

People outside in parking lot, loud past midnight, room above 137, very noisy.

Leisure Partner

8/10

Excellent

14 Sep 2025

Annie

The floor need a little bit of love

Friends_and_family Family

10/10

Exceptional

12 Sep 2025

CARLOS

Clean and friendly

2/10

Poor

11 Sep 2025

Shannon

so me and my elderly mother checked in a little before midnight after traveling all day from a family emergency. when checking in the gentleman asked if we’d like the first or second floor I said second will work. He did say that there was no longer Elevator so I told him the first because my mother is elderly and she has a lot of breathing issues so then I’m not sure what reason he assigned us to room 137, which is quite the hall to get down the hallway when we get to the room it was very very cold so while I had to go back to the vehicle to get something you left I simply asked the front desk if there’s any way I could get an extra blanket or two at this point, I felt like I was being an inconvenience they told me that I couldn’t get an extra blanket. They just didn’t have any and he said well we can give you a sheet if that will help and I was like well. I don’t think a sheet is gonna do much then he kind of tapped his finger on the table and said you know you could always turn the thermostat up in your room. I just thought that was very rude. I’ve been a customer service for 30 years. You can’t give me a blanket. OK so I told him that we were just going to leave the facility and get another and go to another hotel while we are finished packing our things back up he tried to call and I didn’t answer and when we’re getting ready to leave the room, he was about to knock on the door with a fresh stack of blankets and sheets and he said no no you can just stay here and I to

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Shaina

This is amazing experience with that hotel , .

Self

6/10

Pleasant

05 Sep 2025

Joey

For a Wyndham property it was just lack luster, avg room, avg facilities, they could have done so much more with the room and decor and the AC was very loud

Leisure Partner

8/10

Excellent

03 Sep 2025

maurice

Fantastic!

Very clean and Excellent service.

Partner

2/10

Poor

01 Sep 2025

Chris

Room was dirty and disgusting. Things splattered over the curtains, holes in the walls in the bathroom. Really unclean. Was offered a late check out which I paid for to try to rest before a long travel day. At three different times I was woken up by knocking telling me it was check out time even though each time I showed them how I extended the checkout hours. So I paid extra and was just annoyed for the two hours and ended up leaving early anyway. Staff was borderline friendly, but this place is horrible and I will never return.

Leisure Self

4/10

Poor

30 Aug 2025

Syed

Terrible Place

AC took 3 days to get to 68 degrees. Bathroom is broken and disgusting. Floors are sticky. There are no elevators and the walk to get to your room or the lobby is like ten miles long. They are extremely as they do not turn on the ac in the lobby or hall. There needs to be atleast 4 elevators. Its like a run down Atlantic City Casino.

If you have a heavy bag, luggage, or laptops its very difficult to navigate.

I would recommend Days Inn across the road is somehwat better than them.

I would give them a Zero if I could. Definitely would not go there again or recommend it to anyone!

Business

8/10

Excellent

29 Aug 2025

Eugenia

It is a nice hotel, very clean.

Leisure Friends

10/10

Exceptional

27 Aug 2025

Rabiha

A place where I would like to come back again

Leisure Family

4/10

Poor

25 Aug 2025

Elias

Staff is rude they are not helpful in any way

4/10

Poor

25 Aug 2025

Beverly

I asked for 2nd key for 2nd person and staff told me not to loose key or I would not get another key. Bed was awful! Hotel rooms very old and room was very damp. Will not say again.

Business_and_leisure Partner

6/10

Pleasant

24 Aug 2025

neil

Ok for a night

Hotel was clean but seems tired. Pool was closed no elevator bar was cash only breakfast selection very limited.

Friends_and_family Family

8/10

Excellent

23 Aug 2025

Carole

Easy access to major highways

Leisure

6/10

Pleasant

19 Aug 2025

Guy

Big guy

Surprised there are no elevators.

Business

8/10

Excellent

16 Aug 2025

Verified traveler

Pretty good

Nice place, comfortable beds, good service, only issue I had was the lighting is too dim and the volume on my TV didn't work.

Partner

4/10

Poor

12 Aug 2025

Robert

Honest review .

During my stay, I noticed ants in the room and a stain on the sheet. The front desk attendant was friendly, but only one key card was provided. The TV setup was inconvenient unable to change inputs when connecting additional HDMI devices for work or personal use, unlike other hotels. The AC worked fine, but the lighting in the room was quite dim. Overall, the price was decent, but I feel I could have found a cleaner, better-equipped room elsewhere for less. I would not stay here again.

Friends_and_family Family

4/10

Poor

11 Aug 2025

Verified traveler

Disappointed

Nice looking place but has a very strong bad smell around entire hotel. I walked around and the smell had gotten worse. Not sure what it was but smelled like sewage or something moldy. Check in was smooth but room was quite dusty and chairs were damaged. 2 were very dirty and another chair was burnt. Looks like someone sat a hot pot on it and it melted. Air conditioner sounded like it was going to explode when it was on so I kept it off. Mostly it was just that odd horrible smell. I don’t recommend and I be back.

Self

8/10

Excellent

07 Aug 2025

CAROL

Goof

Business

10/10

Exceptional

04 Aug 2025

Riondo

Overall great