Name: Best Western The Inn at Ramsey
Address: 1315 Route 17 S, Ramsey, 07446, US

8/10

Excellent

19 Jul 2026

Victor

Nnnnnnnnnnnnooooooooooooooooooo

2/10

Poor

18 Jul 2026

vanesa

The bed was in the floor and the carpet was wet so bad

Family_with_children

8/10

Excellent

17 Jul 2026

NEIL

Check-in was quick and easy and I really needed the free and good coffee at entrance. Clerk was nice and then room and bathroom were very clean and well-maintained. Stairwell needed a vacuuming, but we didn't spend much time there (LOL). The breakfast was standard fare but very good with truly fresh fruit, and friendly staff on the spot to keep things clean and plentiful. Not fancy or luxurious, but clean and welcoming and more than meets basic needs with very good value for the price.

Partner

10/10

Exceptional

08 Jul 2026

Alison

The room was clean, the staff was welcoming and friendly. Ample parking.
Parking lot was well maintained. Breakfest was delicious. I especially enjoyed watching the deer out my window in the morning. It was special treat. I would definitely go back to this hotel in the future!

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Rebeca

Confortable clean , safe will stay again

Partner

6/10

Pleasant

05 Jul 2026

Jonnie

Room was clean. I asked for more towels and was told to wait until morning. The restaurant was closed and not the restaurant that was listed on this site. Instead of a pub, it was an Indian restaurant and not open. I booked the room with a bar/restaurant so we wouldn’t need to drive on a holiday weekend. Most concerning was the security doors did not work so a push allowed anyone access. Disappointed, but glad the room was clean and the jetted tub was nice

Partner

6/10

Pleasant

03 Jul 2026

Vishal

The staff was good and helpful. Plenty of free parking. I think the carpet needs to be changed and the floor needs to be fixed because it's not level.

Friends_and_family Family

2/10

Poor

01 Jul 2026

Francis

This is a dump that's going downhill fast. Staff is annoying. Hallways smell. Amenities don't work in rooms. They need to drop their prices a lot or fix this place up. gross.

Partner

2/10

Poor

30 Jun 2026

Syed

Rooms are worst building is old doors are cranky cannot lock the washroom door entrance door slams with high noise never stay in this hotel again even if it is free the only good part in it is their staff very helpful always pass smiles and try to help as much as they can but rest of things is just waste of money and ruin your vacation.

Family_with_children

10/10

Exceptional

29 Jun 2026

Chris

Very convenient clean staff was great

Family_with_children

10/10

Exceptional

27 Jun 2026

Jason

I have stayed here before it always good

8/10

Excellent

27 Jun 2026

Mark

Everything was fine The establishment could do better.

Self

10/10

Exceptional

27 Jun 2026

Dimas

The best

6/10

Pleasant

22 Jun 2026

Jacqueline

Our room was 101. The door to the lobby, breakfast area and parking lot was right outside our door. It banged all last night…. Opening and closing at least 25 times. Did not sleep

4/10

Poor

22 Jun 2026

rosario

Condition of the room and hotel was disappointing - much evidence of damage that was left unattended.

Self

4/10

Poor

19 Jun 2026

Grace

This place is a hovel.

6/10

Pleasant

15 Jun 2026

Asmaa

L'hôtel est bien situé, le petit déjeuner était bon. Le climatiseur est très brouillant et les tapis sont pas propres ni au couloir ni dans les chambres, ça nécessitent un vrai ménage. Le personnel sont gentils, ya pas de borne pour recharger des voitures électriques, et l'établissement utilisent tout des ustensiles, des verres et des assiettes jetables, je trouve ça triste en 2026, ils génèrent beaucoup de déchets malheureusement... à revoir

Family_with_children

2/10

Poor

14 Jun 2026

zeina

Don't book here- rooms smell like mold and the bathrooms also have molds in them. We had to get another hotel because of how bad the smell was. Looks nothing like the pictures.

Family_with_children

10/10

Exceptional

09 Jun 2026

IMRAN

Had a pleasant stay very clean and alot of options for the breakfast.

Partner

4/10

Poor

05 Jun 2026

mark

you could here people flushing toilet or running sink

Partner

8/10

Excellent

04 Jun 2026

Constance

It is an older hotel, but was clean, beds were comfortable, easy access to rooms from parking lot.

Family

4/10

Poor

03 Jun 2026

Collins

Images are deceiving. Place looks old

6/10

Pleasant

02 Jun 2026

Maryan

I felt that it was overpriced the hotel it’s in really bad conditions , the staff were very friendly and kind but the hotel it’s not in great conditions at all .

Partner

6/10

Pleasant

31 May 2026

Sacra

Place was clean.

Self

10/10

Exceptional

31 May 2026

Darrell

Thanks

Partner

8/10

Excellent

26 May 2026

Kathleen

Fine for the reasonable price, pretty basic

Partner

6/10

Pleasant

25 May 2026

Francis

It was a chore to check in. Very frustrating

Partner

4/10

Poor

25 May 2026

Jim

I've never seen a toilet so small in diameter.The seat so low to the ground.You could barely fit your private parts in there or your butt On the seat. I Don't even know why anybody would ever make a toilet so small , and then a hotel would purchase them to put them in , who's bright ideas was that. I asked for recommendations for places to eat sports bars to watch the basketball game.And they couldn't even do that. When I went on google , there was two sports bars highly recommended in a very short distance from the hotel on the same strip. If you're going to operate a hotel , you should know that information to recommend that to visitors.

Family

2/10

Poor

24 May 2026

Sylvia

Rooms are outdated, shower knob not working, shower tub not draining, bathroom floor cracked.the rooms need renovations thats for sure

Family

8/10

Excellent

18 May 2026

Laura

Clean rooms nice hotel

10/10

Exceptional

15 May 2026

John

Very nice staff

6/10

Pleasant

14 May 2026

Peter

Great location, included breakfast, small gym, lots of parking. Building is tired and a bit run down but otherwise is livable and good value. Aldi is across the road and there is a shopping centre around the corner.

Partner

6/10

Pleasant

14 May 2026

Stephen

Parking is great and staff is very friendly but the building overall needs a big renovation.

Partner

4/10

Poor

13 May 2026

nathan

Despite being a non smoking room/hotel, there was a very bad smell I suspect from previous smoking.
Otherwise not the nicest hotel, no pool but does the job if you are looking where to sleep and don’t mind bad smell

4/10

Poor

12 May 2026

Balbir

We didn’t eat anything

Partner

8/10

Excellent

11 May 2026

Tamara

Maintenance needed in the rooms. Need to upgrade the rooms.

2/10

Poor

11 May 2026

Mark

Signicant deferred maintenance. Peeling paint on many door frames and walls.
Building is literally off balance. Very obvious slopping floors. I felt like I was in an arcade funhouse.
The property should be condemned and I’m not exaggerating.

Self

2/10

Poor

04 May 2026

Imre

Terrible brakfast

Self

6/10

Pleasant

27 Apr 2026

Heather

The hotel was great for what we wanted. It is not luxury but the room was clean and so was the breakfast area. Coffee was good.

Partner

10/10

Exceptional

21 Apr 2026

Michael

Very good fresh breakfast. Felt safe. The room was very clean. The bed was very comfortable.

Self

10/10

Exceptional

19 Apr 2026

Shou Wei

Very satisfied, I think I made the right choice this time, we will stay there again next time, everything is good. I would like to see if they can make the bathroom a little larger. Since the bathroom is small, maybe change the way open the bathroom door, pulling out the door instead of pushing in will save some space in the bathroom. Thank you.

Family_with_children

2/10

Poor

19 Apr 2026

Shanon

When we first pulled up, the hotel looked like it was abandoned. The exterior is in very poor condition, but we were only staying at night so I didn’t think the rooms could be that bad. When we first checked in, we were greeted by the hotel front desk. He was very polite and accommodating at first. The first room they put us in, the ceiling fan in the bathroom was falling down, there was a garbage can on the toilet filled with dirty water and plaster all over the floor. So we went back to the front desk to ask for a different room. He apologized, and put us into a different room. We left for dinner, and upon returning, we realized the toilet in the room was not flushing. The bathroom in this room was not in too much better condition, but at least the ceiling fan wasn’t going to fall on my head. I went back to the front desk, obviously a little annoyed. He immediately becomes defensive and asks me if I did anything to clog it. I said no, the handle is spinning. His response, take the lid off the back of the toilet and tell me if the chain is connected? I am absolutely not doing that, I am a guest at this hotel and not a plumber. He got really annoyed when I asked him to send someone up to the room to take care of it. 10 minutes later, he showed up himself. The only reason I am giving this hotel one star is because he did fix the issue. The hotel is in need of a serious update, especially the bathrooms. As well as the handling of complaints from guests, that was extremely rude

10/10

Exceptional

15 Apr 2026

Craig

Stayed 5 nights. Breakfast included eggs, sausage, and hash browns. 24-hour coffee in the lobby. Note that breakfast is at 7, not at 6:30 as it might state in some of the literature. Parking was easy but the hotel is right on a major highway so entering/exiting is exciting. Shopping nearby (gas, full grocery store, others). A little noisy where I was at. The exterior door at the end of the hall is sticky so it's noisy when you open it, then it slams shut. Ditto the room doors — in fact all the doors were loud. Plumbing was awful — shower had only marginally acceptable pressure and fixtures were bent and loose from people working hard to figure out how to turn the water on. But it worked. I like it cold when I sleep, and heating/cooling was easy and efficient. WiFi was weak and dropped a lot; ended up using my phone as a hotspot most of the time. WiFi was better during the day.

Self

6/10

Pleasant

13 Apr 2026

Charlotte

Staff are helpful and friendly but overworked. The floor leading to the rooms tilts down toward the right quite a bit, as did the floor in our room. Bed was level, but there was an incline leading to the bathroom and the door. Risky in the dark

Partner

10/10

Exceptional

07 Apr 2026

serguei

clean rooms, nice staff, good breakfast. A little outdated premises but still in a good condition

Family

4/10

Poor

05 Apr 2026

Richard

Room clean enough, but worn and not really well maintained. Hallways dirty. Exterior doors don't lock (swipe lock but they provide \"wave\" keys.) Uncomfortable mattress, cheap pillows. They've got to be barely hanging on to the Best Western flag. WIFI IS UNUSABLE. I had a room booked next week that I cancelled. I stay at many mediocre $100-150 hotels and this didn't meet the minimum expectation.

Self

4/10

Poor

22 Mar 2026

Dawn

substandard, electric plug cover not on, if it rains TV doesn't work

10/10

Exceptional

17 Mar 2026

Carol

Room was clean, quiet, comfortable. Staff friendly, helpful, professional. Overall I have no complaints.

Self

6/10

Pleasant

14 Mar 2026

Nathan

Staff was excellent. Rooms are a bit run down. Shower pressure was on the weak side. DirectTV was cutting in and out. It was quiet and felt safe. Price reflects the accommodations.

Self

10/10

Exceptional

12 Mar 2026

Stephanie

the room was but there was a issue with the toilet

2/10

Poor

09 Mar 2026

John

Look for another hotel

Self

8/10

Excellent

28 Feb 2026

Alfred

Overall, the stay was good for a quick overnight visit. The room was generally comfortable and check-in was easy. However, there were a few stains on the walls that made the room feel a bit less clean than expected. Aside from that, it served its purpose for a short stay and the experience was overall decent.

10/10

Exceptional

04 Feb 2026

Carol

Clean room; quiet & safe area; friendly & helpful staff.

Business_and_leisure Self

10/10

Exceptional

28 Jan 2026

Carol

Staff very courteous and helpful. Room clean and comfortable.

Business_and_leisure

8/10

Excellent

22 Jan 2026

Craig

Room was clean. Bed comfortable. A/C unit did not fill the hole - i could see outside. It was cold, heat was pumping all the tine. Bathroom clean, great water pressure. Entire building looked sketchy with undulating corridors. It was clean. Rooms have no sound proofing. Smelled pot entire stay… supposedly no smoking floor.

Business

10/10

Exceptional

20 Jan 2026

Marianely

Yes everything very comfortable

8/10

Excellent

19 Jan 2026

Elier Ramos

Free buffet breakfast every morning, the area was clean. The hotel is near everything and close to some areas of NY.

Leisure Family

4/10

Poor

09 Jan 2026

Rita

Noisy. Back security door off its hinges. Right next to where we were sleeping. Not clean

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

BESS

All was excellent

Business_and_leisure Self

2/10

Poor

25 Dec 2025

Howard

The only thing that was really fresh was the fruit, however, when you have people who live in the hotel that are “EDP“ it’s not a pleasant day they scream in the whole way at night they carry on they smoke cigarettes, walking out of the building and the manager just thinks this is normal. I guess if you’re getting paid by section 8 or whoever it’s OK.

Partner

4/10

Poor

23 Dec 2025

Alexandre

Building is leaning, almost collapsing. We had a problem with the room door, took almost an hour and two employees to open it.

Weird.

Leisure Family

10/10

Exceptional

23 Dec 2025

Lisa

The room was clean and accommodating

10/10

Exceptional

16 Dec 2025

Kenson

Good

6/10

Pleasant

15 Dec 2025

Nathaniel

Room needs cleaning, I saw two cockroaches

10/10

Exceptional

15 Dec 2025

Kevin

Room and accomodations were perfect for the purpose.

Partner

10/10

Exceptional

12 Dec 2025

Roger

Room was clean, welcoming staff

Business

4/10

Poor

12 Dec 2025

Monique

Not clean at all. Bed had stains on it. The bathroom walls were chipped. Rug was dirty

Partner

6/10

Pleasant

11 Dec 2025

Richard

Room was adequate. Floors and hallways seem tilted. Tv didntbwork. Staff/reception/breakfast was fine.

Leisure Family

10/10

Exceptional

11 Dec 2025

Carol

Room clean, staff helpful & courteous.

Leisure Self

2/10

Poor

08 Dec 2025

Jackson

Upon arrival, had to wait for front desk attendant 20 minutes

Partner

2/10

Poor

07 Dec 2025

glenn

Cockroaches, Carpet wet, Drunken fights in room Nextdoor.

Leisure Family

8/10

Excellent

04 Dec 2025

Monique

The jets in the here tub did not work. The heat did not work and it was extremely cold outside. So you can imagine the temperature inside. The sheets had stains on them. Room needed a deep cleaning

Partner

6/10

Pleasant

03 Dec 2025

Natasha

The heater wasn’t working in the room and the water in the bathroom took a moment to get hot overall experience average not the greatest

10/10

Exceptional

30 Nov 2025

Marlo

Very good

2/10

Poor

30 Nov 2025

Jin

Poor condition hotel. Never again.

8/10

Excellent

28 Nov 2025

Stephen

Staff is very nice, and they keep the place extremely clean.

Leisure Family

8/10

Excellent

28 Nov 2025

Monique

The room was nice, but there was damage to a few things in the room. Also, we booked a jetted tub, and the jets didn’t work. There was an iron in the room, and a place designated for the ironing board, but that was missing. The bedding had stains on them and the sheets didn’t fit all the way on the bed.

The TV was a nice size.

Leisure Partner

8/10

Excellent

26 Nov 2025

Roger

The staff was friendly. My only compliant was that the bathroom floor was a bit slanted

Business Self

6/10

Pleasant

23 Nov 2025

John

Yes

8/10

Excellent

22 Nov 2025

Wanda

The room was not what I expected but it was clean. The walls had patches of plaster and near the window and ceiling the wall seems to be separating. However since I didn't spend time there much only to sleep I dealt with it. The buffet breakfast was ok just the same thing daily no change or variety in the hot food. The staff was courteous so all in all that's the reason for my rating.

Business Partner

8/10

Excellent

22 Nov 2025

La-Toya

The room was clean. The staff provide great service. The Breakfast area was clean and had a variety of items. The air conditioning and heating worked fine.

Business

8/10

Excellent

18 Nov 2025

Albert

the heat/ac unit is a bit noisy. I had to turn off the unit in order to sleep..

Business

10/10

Exceptional

18 Nov 2025

Eric

it was clean and housekeeping was available for you every day

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Camila

Excelente servicio, muy limpia las habitaciones y los baños, el desayuno con variedad y el staff muy educado

10/10

Exceptional

14 Nov 2025

Philippe

The room was clean and had all amenities one would expect. Breakfast was the basic continental breakfast
of toast, bagels, yogurt, waffles. Eggs are served only
on weedends. A good point is that coffee or tea is available 24hrs. I would definitely use this hotel as my
go to place when I'm in the area.

Business_and_leisure Self

8/10

Excellent

14 Nov 2025

Sharon

Comfortable Beds. Attentive staff. Great shower head. Make your own waffle station was a nice surprise.

Leisure Family

10/10

Exceptional

11 Nov 2025

Carol

Staff courteous and helpful.

6/10

Pleasant

10 Nov 2025

Kenneth

Room is okay

Business

8/10

Excellent

10 Nov 2025

Carius Jean Pierre

The water change anytime ,when you tried to have hot water,you get cold water .

10/10

Exceptional

10 Nov 2025

rafael

Very fresh menu

Business Family

8/10

Excellent

10 Nov 2025

David

The room was clean and the staff was attentive.

Business_and_leisure Self

2/10

Poor

09 Nov 2025

Joseph

Cockroaches

10/10

Exceptional

09 Nov 2025

robert

Easy, quick check in

2/10

Poor

07 Nov 2025

Jia

Disaster place to stay. Very old from cracking walls to ripped carpets. It’s a ran down motel with quick cheap renovation to make it a “Hotel”. Staff also try to bang you out for every dollar. Ask how much is a night, they don’t have a standard price. They look into what u pay and try to even go higher. Never staying here again

Business Family

2/10

Poor

05 Nov 2025

Bladimir

Bed bugs....

Business

6/10

Pleasant

01 Nov 2025

Tod

Nice people. Older hotel and a bit worn, but clean. NJ17 can be noisy, especially for a room on the highway side. Exercise room was fine, the three aerobic units worked and the weight selection was adequate.

Leisure Partner

8/10

Excellent

27 Oct 2025

Christine

Staff was polite and fast at check in. Room was clean just wish the shower had better water pressure.
Breakfast was nice and like that it lasted till 10 and checkout was a noon which was wonderful not to be chanced out early like most hotels!

Leisure

2/10

Poor

26 Oct 2025

Lauren

Terrible

This place is awful. Cracked walls, crooked floor that you can’t even walk straight. The bathroom tiles were all cracked and broken with grout all over the place. The shower was all mouldy and the fixtures were hanging out of the wall. Found a disgusting bug that may have been a cockroach. Can’t believe they charge people almost $200USD for this dump. Awful!!

8/10

Excellent

25 Oct 2025

Steven

Clean, comfortable room. Nice big bath towels. Excellent breakfast for this style hotel. All the staff I dealt with were very nice. My only complaint was the TV reception which repeatedly paused regardless of channel.

Self

8/10

Excellent

23 Oct 2025

Hector

Good experience

Leisure Family