Name: Hotel Nyack - JDV by Hyatt
Address: 400 High Avenue, Nyack, 10960, US

10/10

Exceptional

04 Aug 2026

Justin

The beautiful night view, the spacious and spotless room and bedroom, and the friendly staff made everything about our stay wonderful.

It rained heavily throughout the night, and I fell asleep thinking the sound was the rain, which made the atmosphere feel even more charming. The next morning, I realized it wasn’t the rain at all—it was actually the air conditioner! I couldn’t help but laugh.

The only thing I missed was having a bathrobe in the room.

2/10

Poor

03 Aug 2026

Danielle

This trip started off bad 2hrs before I arrived. I received an email saying that I was being downgraded from a king suite with a balcony to a king room with balcony. Strike one.

Upon arrival, I notice a wedding party is also at the hotel. I can't confirm or deny but I'm pretty sure that's where my downgrade came from. Get to my room and no microwave. I called to have one brought up....something I've done here before. \"Oh we can't do that but we have one at the front desk you can use.\" Strike two

Next morning, breakfast is typically a buffet but not today. You know why? You guessed it, the wedding party had a full spread buffet while the rest of us had to order from the menu. The french toast looked so sad. Strike three.

Its safe to say I wont be returning here again nor recommending this place to friends.

10/10

Exceptional

03 Aug 2026

Jeffsy

We absolutely loved our stay at Hotel Nyack! From the moment we arrived, we were impressed by the hotel’s beautiful design. The lobby, hallways, and overall atmosphere are stylish, modern, and welcoming.

The staff deserves special recognition—they were incredibly kind, professional, and genuinely friendly throughout our stay. Their hospitality made us feel right at home.

Our room was spacious, spotless, and very comfortable. The bathroom was exceptionally clean, and we really appreciated the high-quality toiletries that were provided.

One of the highlights of our stay was dining at The Farm restaurant. The food was absolutely outstanding—some of the best we’ve ever had. Every dish was delicious, and the entire dining experience exceeded our expectations.

The only minor downside was that our room overlooked the cemetery. While it wasn’t our preferred view, it didn’t take away from an otherwise wonderful stay.

Overall, we felt the hotel was absolutely worth every penny. From the beautiful accommodations and exceptional service to the amazing food, Hotel Nyack exceeded our expectations. We would gladly stay here again and highly recommend it to anyone looking for a relaxing and memorable getaway.

6/10

Pleasant

02 Aug 2026

Khadisha

The hotel staff were nice. We were locked out of our room for over an hour but they changed us to another room. The FARM restaurant food was really good and the restaurant staff were nice and helpful. Overall decent hotel.

8/10

Excellent

02 Aug 2026

Minnasha

A

2/10

Poor

02 Aug 2026

Jonathan

Over booked me had to find a new hotel with 3 smalls kids at 3am

10/10

Exceptional

31 Jul 2026

Ruby

Always a great and comfortable stay

6/10

Pleasant

31 Jul 2026

Kina

My issue is I was charged 3x with a hold on my card of close to 3,800 and nobody could fix it. My bank saw as a pending item and could not dispute until it was actually completed. The hotel and staff said it was NOTHING they could do. It was their error. They only gave us 1 free breakfast and 1 free dinner. They really should have compensated us being that the pending hold prevented us from doing some planned things during our 5 day stay. Smh. The pending charge did not lift off the card until 7 days later 7, how crazy is that!!!

Also they have sign posted that on Friday there was live entertainment that did not happen. The place is nice but needs more to do in the space that they have. Some activities entertainment something

2/10

Poor

30 Jul 2026

Evelyn

the menu was very limited. the staff not compassionate enough to correct their mistake of wrong room type. had to move to another room the next day and then the balcony which I requested door would not stay closed, when I called maintenance, they told me to not use the balcony. which I paid for. will not be returning to this hotel or recommend to anyone

8/10

Excellent

29 Jul 2026

Bonnie

Nice staff and clean. Had a moldy smell in the room and air conditioner was leaking water.

8/10

Excellent

29 Jul 2026

Barbara

We love that the hotel is a re-purposed historic factory. However, a little sound control is needed. Voices, footsteps, TVs, every sound is amplified and bounces around the halls. We found our room pretty noisy. The high point was the restaurant. The staff was great and breakfast especially was delicious. The front desk staff were fine but seemed pretty disinterested. Would definitely eat here again if in the area but not so sure about staying here again.

6/10

Pleasant

26 Jul 2026

William

Just an okay stay. Nothing great…nothing overly horrible. A bit expensive for what we got.

8/10

Excellent

26 Jul 2026

Norron

Had a good time. Very helpful and clean

8/10

Excellent

25 Jul 2026

Christine

There were issues with incorrect charging of my account and my room not being ready on time — the the staff is above par - Ryan that works in the restaurant and pool , and the lady who works the restaurant (I so wish I had got her name, but I bet Ryan can tell you ) were wonderful (even while being overwhelmed and understaffed. Ryan was our waiter by the pool, then after he was scheduled to be off by 6 , remained our waiter until 8, then as we moved in to the restaurant , was still our waiter late into the night . I brought Ryan and the lady who was the waitress at the restaurant back down an extra tip- both protested saying they didn’t deserve it (they DID) - they both may our stay there enjoyable (considering we had frustrations with a couple other parts of our stay ) - I would recommend this place to anyone - it’s fantastic - just needs a little bit of patience overall

8/10

Excellent

24 Jul 2026

Sara

Favourite thing is the breakfast at this hotel.
The room is good but the sound insulation is weak. The staff are helpful and the parking lot is huge. Overall a good experience.

10/10

Exceptional

24 Jul 2026

Christine

Late check in due to room not ready was my only concern

10/10

Exceptional

23 Jul 2026

BABATUNDE

Nice deco, Clean rooms. Nice little restaurant. Great staff.

10/10

Exceptional

23 Jul 2026

Rachel

We loved the hotel. It was very well designed and our stay was comfortable. The staff was friendly. The hotel was conveniently located and I would definitely recommend.

10/10

Exceptional

22 Jul 2026

KRISTEN

What a perfect place to stop off at. The pool was great, the cocktails were delicious, the room service was tasty. I love the funky style of the rooms and I highly recommend a balcony.

10/10

Exceptional

21 Jul 2026

Harold

Would be great to have a breakfast buffet included. But overall I enjoyed my stay. Thank you

Friends

10/10

Exceptional

19 Jul 2026

Michael

Nice place. Clean rooms.

Partner

6/10

Pleasant

17 Jul 2026

Chasity

Overall stay was just ok. They allow dogs and we brough ours. The policy states you have to stay with the dog which our neighbors who had their dog did not. The dog barked all night. It was also fourth of july so I am sure the poor dog was scared and the owners just left them alone to be scared and bark all night which triggered out dog to bark. I called down twice to complain but no real action was taken. Upon check out the next day, they asked how the stay was and I said we barely slept due to the barking. All they said was sorry. No offer to make things better. I had to ask for them to waive the pet fee for me to at least compensate for the horrible over night stay.

Pet

10/10

Exceptional

17 Jul 2026

Jacob Glauco

Great hotel if you are in that area.

Family

10/10

Exceptional

15 Jul 2026

Michelle

Loved our stay!

Partner

10/10

Exceptional

13 Jul 2026

sarkis

This is a super cool place to stay. The decor is nicely done, the restaurant is excellent and its walkable to main street attractions. We would stay here again if we were in the area.

Business

10/10

Exceptional

13 Jul 2026

Destiny

Clean & good breakfast at the farm

Family_with_children

8/10

Excellent

13 Jul 2026

Vanietta

Coffee only accessible a brief period and condiments not replinished.

10/10

Exceptional

10 Jul 2026

Thomas

Stayed here for a one-night trip to Nyack. Served all our needs for location, comfort, cleanliness, and available amenities.

Partner

8/10

Excellent

10 Jul 2026

Cara

We had been here three years ago and loved it. We had a chance to come back for a night this year and overall had a good time, but certain things were more run down. For example, the pool area had lots of used plates/bowls from other guests that had clearly been sitting out for a long time/were collecting flies. The pool lounges were a bit dingy and could use a good cleaning. There was also no outdoor bar service during the week.

Partner

10/10

Exceptional

09 Jul 2026

Regina

We thoroughly enjoyed our stay at the Hotel Nyack and hope to go back in the future. It has a very cool goth-meets-modern industrial vibe. The hot tub and pool were great and the staff were beyond friendly. You can easily walk to town, which has a lot to offer for eating and shopping. The nature trails in the area are fantastic. Our morning walk/run along the Hudson had amazing views. More strenuous nature hikes are also close to the hotel. There is a fitness center and on site restaurant and bar. We didn’t have a chance to try those but hope to try them next time. A surprise plus was complimentary EV charging.

Partner

10/10

Exceptional

08 Jul 2026

Jay

Love it will visit again

Partner

8/10

Excellent

06 Jul 2026

Desmond

Overall, it was a nice, clean hotel with friendly staff and comfortable bed.
Couple things could have been better. Bathroom sink didn't drain well, otherwise room was nice.
Restaurant:
Dinner, her salmon was very good, my burger was ok, very small patty, overcooked and not much flavor.
Breakfast, very slow bringing coffee and refilling. Food was good but not hot, cold plate, cold dry toast, cold butter, cold eggs (probably because of cold plate)
Convenient and affordable, we will stay again. Need to get those details right

Partner

4/10

Poor

06 Jul 2026

Inna

The breakfast was really good. The hotel had a modern flair which was nice.

The staff was indifferent. If you have an EV and want to charge it’s very difficult. I asked for help from the front desk and the woman said yes they get lots of complaints it’s hit or miss and they are looking into it.

The pool is tiny. The loungers and sofas are all very worn out. There was a huge argument between people when we were there because a woman was holding two couches. Police were called. The woman who used derogatory and racial slurs and was holding the couches was not asked to leave and ultimately the wronged person left. The hotel did not handle this well. If you are thinking of going to the gym, rethink that. There is 1 treadmill and no AC. In fact on Saturday there was no AC in the common spaces it was hot. We asked for fresh towels 3 times and when we finally found them in our room, 1 was left. There were 3 of us. I traveled with my teen and adult child. They were tolerating it. Don’t come here with young kids. I read before coming that walls were paper thin. They are it’s bad but our room AC drowned it out. They also didn’t say anything to people who brought their dogs into the tiny pool area. The hotel is dog friendly but the pool only allows service dogs and all dogs were allowed. Totally unsanitary. This is in line with staff behavior, no rules do whatever and that’s why the common spaces look how they look. I would not return.

Family_with_children

2/10

Poor

05 Jul 2026

Anna maria

I waited two hours for a pool towel. I ordered drinks and they never brought them.

Self

6/10

Pleasant

05 Jul 2026

CESAR

The air conditioning in the hotel was poor. Had to switch our room because the A/C was out. After getting to my new room, that A/C went out as well.

Partner

6/10

Pleasant

04 Jul 2026

Kameron

I have stayed at the Nyack Hotel before and had a good experience, which is why this last stay was so disappointing.

After driving four hours from Boston, I arrived around 12:15 a.m. and was exhausted. There was a large wedding party at the hotel, and when I went to check in there were only about three groups ahead of me. Unfortunately, there was only one front desk agent working. Each group seemed to take an extremely long time because there were lengthy conversations, multiple payment transactions, and different room decisions being made at the desk. What should have been a quick check-in ended up taking over 40 minutes.

When I finally received my room keys, they didn't work, so I had to go back downstairs and wait again to have them reprogrammed.

The hallway leading to the room had a strong musty odor that lasted throughout my stay. The carpet smelled like it needed a deep cleaning or replacement, and it really affected the overall experience.

I won breakfast for me and my guest, which was a nice perk and the food was enjoyable. However, the service was frustrating. The attendant stepped away for about 20 minutes while several guests, including myself, stood there waiting just to place an order.

I know this hotel is capable of providing a much better experience because I've stayed here before and enjoyed it. I hope management addresses the staffing issues and refreshes the hallways, because with a few improvements this could once again be a great place to stay.

Family

10/10

Exceptional

04 Jul 2026

Kristi

Great location and clean facility.

2/10

Poor

03 Jul 2026

John

Avoid do not stay here spend your money elsewhere.

Staff unhelpful third party reservation issues with Expedia. Don’t put your property on third party sites if you are going to blame them.

Staff needs to learn how to discuss things with customers. Room reeked of weed and cigarettes was to be feather free highly allergic to feathers.

Terrible

Partner

10/10

Exceptional

02 Jul 2026

Ronald

Very good! :) :) :) Clean room, Staff, Breakfast, Bar

Partner

10/10

Exceptional

01 Jul 2026

Sandy

Everything is great this Hotel as a pool great food at the restaurant rooms are clean. Staff are very friendly and helpful.

Partner

6/10

Pleasant

29 Jun 2026

Erin

Very long delay to check in due to laundry issues at the hotel. Then our room smelled terribly of smoke. They did allow us to switch rooms but the delays took over 2 hours. The pool was warm but very small and closed very early. The restaurant food and room service were excellent!

8/10

Excellent

29 Jun 2026

Dianne

I gave this property a \"Good\" rating instead of an \"Excellent\" because the customer service was lacking. Our room was not ready at 4:30pm. We were offered a drink voucher and I had to remind the front desk that there were two of us in the room. When we did get into our room several items were missing. The ottoman that was supposed to accommodate our suitcases was not there. The hairdryer was also missing. The front desk did have someone bring these items but I felt that there was a real \"Oh well\" feeling about our stay. That said the hotel is unique and appears to be a repurposed industrial building with very interesting and minimalist decor. It was clean both in our room as well as the common areas. The Hyatt is conveniently located and appears to be the only upscale hotel in the area.

Partner

6/10

Pleasant

29 Jun 2026

James

The staff were very nice. The hotel rooms were a bit noisy. Not sure what this building was originally used for. Beds were very comfortable and had a funky look. Free parking was great.

Partner

6/10

Pleasant

25 Jun 2026

Jennifer

I asked to skip
House keeping one day and they skipped the entire 3 day stay instead. I called and asked, they said they would send someone but it didn’t happen.

Air con in rooms sounds like a freight train is coming through.

Walks are thin, could hear someone’s TV blaring in another room.

Food is mediocre.

Rooms are cool, pool is a nice amenity but it’s not an earth shattering experience.

Front desk staff was helpful with a few requests I made.

Served its purpose.

Self

10/10

Exceptional

24 Jun 2026

Michelle

A centrally located spot, with a beautiful view! Staff were very helpful and I loved the granola bars!

Self

8/10

Excellent

24 Jun 2026

Linda

The bar was very cozy; bartenders very friendly.

Partner

10/10

Exceptional

23 Jun 2026

cadena

Loved it! Love the views of Tarrytown. Love it!

10/10

Exceptional

23 Jun 2026

Frank

Great spot, great staff

Partner

10/10

Exceptional

22 Jun 2026

emmanuelle

This hotel is my favorite. I stay there about 25x a year on my personal dime not business because I love it so much. Love the pool in the summer, breakfast and design of the rooms\ the whole building is historic and beautifully decorated and the staff is great!

Friends

6/10

Pleasant

21 Jun 2026

Melissa

The hotel itself is beautiful, and the rooms were clean, comfortable, and well maintained. Most of the staff we encountered were friendly and professional, especially the restaurant team and other front desk personnel. Unfortunately, our stay was overshadowed by one female front desk employee who made us feel unwelcome from the moment we arrived early with our infant son.

While the property has a lot to offer, guest service starts at the front desk, and this interaction significantly impacted our overall impression. Because of this experience, I do not believe we would return.

Family_with_children

10/10

Exceptional

18 Jun 2026

Omi

This is a hidden Gem that puts you so close to all there is to do i. Nyack, beautiful decorum, beautiful ire, I would highly recommend getting the balcony view, the staff is courteous and helpful, it is a hop kip and a jump from the Mall. The restaurant is amazing, a beautiful place to hold events. This will definitely be my go to weekend getaway.

Partner

6/10

Pleasant

17 Jun 2026

Lisa

The decor in the room was tacky and thrown together. Bed was uncomfortable. Surprised this was a Hyatt property.

Self

10/10

Exceptional

16 Jun 2026

Heather

The manager zemyra is a true professional and very good at her job. She went beyond and above to make my stay as perfect as it always is.

8/10

Excellent

16 Jun 2026

Colleen

The housekeeping

6/10

Pleasant

14 Jun 2026

Beth

I unfortunately had 2 nights that the room next to me was very loud and blasted music at 4:30 in the morning
Security came after an hour but I was already awake

Self

8/10

Excellent

14 Jun 2026

Stacia

Overall experience and accommodations were positive. We plan to return to the area within the next 3-6 months and plan stay at this property again, due to it’s convenient location. We hope to see improvements in the areas described below. We enjoyed breakfast in the hotel’s restaurant. The cost was a bit steep (for breakfast), but we anticipated that and so we weren’t surprised. The food was good, the presentation was appealing and the serving size plentiful. Our waitress was welcoming and attentive. I requested my eggs scrambled “soft” - they missed the mark on the “soft” part, but it was not a big deal. Next time we visit we will skip the coffee; we found it to be bitter. We’ll get our coffee from Nyack Bagels or Dunkin; their coffee is consistently good. The front office team was welcoming and helpful - good first impression. We requested bottle water, and the front desk gave it to us with a smile. We requested housekeeping each day. Surfaces were not wiped down, e.g. the bedside tables, which are glass/reflective. The toilet room door was missing a handle, which made it difficult to exit the toilet. The shower did not drain properly. The iron/ironing board was not re-stored, but was left on the table/desk. The iron was placed on its side and water ran out all over the table/desk. There are no cups in the room, which you need in order to put water in the iron. Except for the first day, our room did not have the right number of towels/wash cloths. We had to ask for them

Partner

6/10

Pleasant

12 Jun 2026

Laura

Room clean. Food, drinks and staff very good. A/C SO loud, I had to turn it off to sleep, then woke up sweating, ugh. Rooms need soundproofing, very noisy from hallway and other rooms. Woman talking so loud for over an hour from neighboring room around 6 am. Pool area is set up nicely. Lots of trouble checking in and out. Apparently Expedia didnt send the reservation to them. I did only book 3 hrs prior but it took a long time to resolve with them and Expedia. Then when checking out, they were charging me full rate and we had to go all through it again.

Self

6/10

Pleasant

12 Jun 2026

Stacia

Overall experience and accommodations were positive. We plan to return to the area within the next 3-6 months and plan stay at this property again, due to it’s convenient location. We hope to see improvements in the areas described below.
We enjoyed breakfast in the hotel’s restaurant. The cost was a bit steep (for breakfast), but we anticipated that and so we weren’t surprised. The food was good, the presentation was appealing and the serving size plentiful. Our waitress was welcoming and attentive. I requested my eggs scrambled “soft” - they missed the mark on the “soft” part, but it was not a big deal. Next time we visit we will skip the coffee; we found it to be bitter. The front staff was welcoming and helpful. When I requested bottled water, they gave it to me with a smile. We had 3 separate reservations, but only received the complimentary water in our room for the first reservation. We requested housekeeping each day. One day, they placed the iron on its side and water ran out over the table. There are no cups in the room to put water in the iron. Housekeeping did not wipe down surfaces or put the correct number of towels/wash cloths in the room. We had to keep asking for them (4-day stay). The shower did not drain properly. Each day, there was standing water that pooled in the corner. The was comfortable, but it creaked when you sat down on it or turned, which disturbed our sleep. The door to exit the toilet was missing the handle.

Partner

2/10

Poor

10 Jun 2026

Damadi

The hotel was clean, the room was beautiful but unfortunately the walls are so paper thin. I heard every single thing next door. You really do need to speak quietly and it was frustrating trying to sleep.

Partner

10/10

Exceptional

09 Jun 2026

ann

Best coffee we have ever had in a hotel lobby! We liked the uniqueness of it. The pool is very small and crowded. I do wish they offered two queen size beds versus two full-size beds. There is room for two queens in the room. Bar area was nice. Staff is very friendly.

Partner

10/10

Exceptional

09 Jun 2026

Paula

Staff friendly and helpful several times. Good food in restaurant. Comfortable HVAC.

Self

10/10

Exceptional

08 Jun 2026

Eric

Our stay was amazing. Everyone was super friendly and helpful with any questions or needs we had. Shout out to Ryan at the front desk for always having a smile on his face a hello every time he saw you

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Jason

The room was clean and spacious, it was a little loud but that is probably because the building seems to be an old factory but it’s ok it gives it character. Overall very nice hotel and great stay would definitely come back.

Family

10/10

Exceptional

07 Jun 2026

Jose

no other comments

10/10

Exceptional

04 Jun 2026

John

Staff and location are great. I’ve stayed at this hotel 5 times and each time has been great

10/10

Exceptional

04 Jun 2026

Jillian

All staff were courteous and helpful. Chic rooms and everything was super clean! We had a great stay!

Family

10/10

Exceptional

04 Jun 2026

Solomon

Bed was perfect. Onsite free parking was also great.

Partner

8/10

Excellent

26 May 2026

Michael

Clean rooms a little high priced

Self

6/10

Pleasant

25 May 2026

Scott

Nothing super wrong with hotel, nothing spectacular. Trendy place, nice room. Check in staff aren’t welcoming at all. Bartenders are personable.

Partner

6/10

Pleasant

25 May 2026

Maria

Just average. Not as we expected. Disappointed in this Hyatt

Partner

10/10

Exceptional

25 May 2026

Olha

The hotel is beautiful

Self

4/10

Poor

23 May 2026

Frank

The room had sticky floors, the bathroom was dirty with hair in the shower. The toilet clogged multiple times. I would not recommend this hotel.

Self

8/10

Excellent

23 May 2026

Ayishah

A

Self

10/10

Exceptional

22 May 2026

mitchell

Our room was \"PERFECT\".. No complaints... The restaurant and the staff were very pleasant... Could not say enough good things about them... The only complaint, the elevators did not work so well, and the location of the steps was not too easy to figure out.

Self

10/10

Exceptional

21 May 2026

Jeannette

First I can start by saying the front desk team were extremely helpful, accommodating and friendly. I absolutely hate carpet and they allowed me to move to a room without carpet, although it had a rug, its better than a full floor carpet. The room is clean and spacious..There is a restaurant on-site and also plenty of restaurants in tje vicinity. The highway is literally around the corner so if you need to go someplace its close by..now if you're going to the city, be prepared because you'll have to pay tolls. I was told there was breakfast but whenever I came down there was no breakfast in the lobby..perhaps I got down there too late. Overall, its a really pretty and clean hotel.

Self

8/10

Excellent

20 May 2026

Meryl

Room was clean and comfortable. Staff was very courteous. Lunch at the restaurant was very good as was service. Only complaint is the resort fee. For the price of the room, I thought it ridiculous, especially since the pool/hot tub were out of commission

6/10

Pleasant

18 May 2026

Elizabeth

This hotel has the most uncomfortable setup I have ever experienced. I was here for an event I was hosting and figured spending the night would be convenient. I was wrong, the first night I got ZERO sleep. There was a constant knocking sound in our room, it was brutal. I felt like I was sleeping in a shipping container. Just not very cozy.

Partner

2/10

Poor

18 May 2026

Gianluca

I booked a king-size room with a balcony and breakfast included through Expedia. The hotel gave me the room I booked, but the room was not functional.

The air conditioning was not working, and there was no hair dryer in the room. Around two o’clock in the morning, I woke up sweating because the room was extremely hot.

I called the front desk because I could not sleep in a room with no working air conditioning. Instead of fixing the problem properly, they offered to move me to a downgraded room with two small beds, which was not what I paid for.

The manager, Ryan, treated me extremely badly at two o’clock in the morning. He was rude, dismissive, and completely unprofessional. His attitude was basically: take the downgraded room, accept a fifty percent discount, or leave. He acted like because I booked through Expedia, it was not his problem.

This was completely unacceptable. I paid for a king-size room with balcony and breakfast, but the room had no working air conditioning and no hair dryer. The only solution offered was a much worse room with two small beds. The way the manager handled the situation was disgusting.

One of the worst hotel experiences I have ever had. I would not recommend this property.

Partner

2/10

Poor

18 May 2026

Gianluca

I booked a king-size room with a balcony and breakfast included through Expedia. The hotel gave me the room I booked, but the room was not functional.

The air conditioning was not working, and there was no hair dryer in the room. Around two o’clock in the morning, I woke up sweating because the room was extremely hot.

I called the front desk because I could not sleep in a room with no working air conditioning. Instead of fixing the problem properly, they offered to move me to a downgraded room with two small beds, which was not what I paid for.

The manager, Ryan, treated me extremely badly at two o’clock in the morning. He was rude, dismissive, and completely unprofessional. His attitude was basically: take the downgraded room, accept a fifty percent discount, or leave. He acted like because I booked through Expedia, it was not his problem.

This was completely unacceptable. I paid for a king-size room with balcony and breakfast, but the room had no working air conditioning and no hair dryer. The only solution offered was a much worse room with two small beds. The way the manager handled the situation was disgusting.

One of the worst hotel experiences I have ever had. I would not recommend this property.

Partner

10/10

Exceptional

15 May 2026

Ena

Honestly, it was a great stay and I couldn't really complain about anything.

10/10

Exceptional

13 May 2026

JOSE

Needs a quick overnight place to stay found this near me. Will be visiting again.

Partner

10/10

Exceptional

10 May 2026

Brian

Room was clean great retro vibe

6/10

Pleasant

10 May 2026

JOSE

Okay

Partner

6/10

Pleasant

10 May 2026

JOSE

Room was not properly occupancy ready. Curtains wasn’t working, no chairs like the other we stayed week before, balcony wasn’t clean.

Partner

4/10

Poor

09 May 2026

Marino

My room was very dark, glooming very depressing. The smell of weed was all over the place. People having a party at 2am did not let me sleep.

Partner

4/10

Poor

09 May 2026

SANDRA

Don't get a room overlooking the bridge: we were up half the night and had to change rooms

Partner

4/10

Poor

09 May 2026

Run

There’s cemetery behind, feeling uneasy.

10/10

Exceptional

08 May 2026

Tonya

It is very clean. Staff is professional and friendly.

Partner

8/10

Excellent

08 May 2026

James

Everything was great except the elevator, which is extremely slow especially when on the 3rd-4th floors.

10/10

Exceptional

07 May 2026

Chanell

Junibelle was so lovely and helpful. She was quick when checking in and helping me figure out the error with my reservation.

Expedia & online suggested there was a hot-tub which was a big reason why i booked and it was not working which was a bummer.

10/10

Exceptional

07 May 2026

Heather Barlitz

Just love it all, love staying in the king balcony suite. Bar staff and outside seating area are fabulous especially with the now warmer weather. I will be back.

Self

6/10

Pleasant

06 May 2026

Michael

the property is nice. not much for coffee and snacks and most stores and shopping are a few miles away.

Partner

8/10

Excellent

03 May 2026

Keyahrie

.

Partner

10/10

Exceptional

02 May 2026

Nichole

Absolutely a beautifully maintain hotel. The claw bath tube in the King suite was the icing on the cake. Thank you for making a work trip relaxing.

Self

10/10

Exceptional

30 Apr 2026

Lisa

Amazing industrial chic setting. Beautiful patio/ pool area.
Food at conference was great. Only criticism: my room was concrete, walls, floors with high ceilings. The only rug on the room was under the bed and there was nothing soft in the room to absorb sound, even the chair was vinyl. It was relatively warm, but I bet its cold in the winter. Go to this hotel and enjoy.

Self

10/10

Exceptional

29 Apr 2026

Rayanne

I’ll come back! 😌

10/10

Exceptional

28 Apr 2026

JULI

The hotel was exceptional. I can't wait to go back. Large room, beautifully appointed, friendly staff and I really enjoyed the restaurant lounge.

Self

8/10

Excellent

26 Apr 2026

Amber

Staff was very friendly and solved an issue we had right away!!!

Partner

2/10

Poor

26 Apr 2026

Solomon

It’s a scam what they put on all the Websites, pictures are bs and the depression vibes hit you when you get there. Rooms are alot smaller and the ceiling is all metal with pipes

Friends_and_family Friends

8/10

Excellent

26 Apr 2026

Shakiya

Its very important to reas other reviews on places. Big thanks. I enjoyed my stay overall. I was greeted wirh a smile and professionalism with one staff members. I changed my room and once I told her the reason she was very professional and empathetic. That means alot to me. I have over 30k followers as a single mom looking to pamper herself I would def recommend this place. Reason why I gave it a 4- while I took a shower the water rise up to 2 inches after 8minutes. I felt uncomfortable and I thought nobody want to feel that much water at their feet while showering off. Light in the bathroom too low. Again overall I had a great stay. Thank u