Name: Quality Inn Spring Valley - Nanuet
Address: 100 Spring Valley Market Place, Spring Valley, 10977, US

4/10

Poor

25 Jul 2026

Wedgard

The breakfast is very poor,
People smoke every where in the parking

10/10

Exceptional

24 Jul 2026

DIEGO

THANKS

10/10

Exceptional

17 Jul 2026

Aman

It was a good stay

2/10

Poor

13 Jul 2026

Manuel

The Smell Of WEED And The Sanitation Definitely Needs Improvement, The Entire Building Needs To Be Done. There is an awful smell when you get to the front door would not recommend and never would stay there again.

10/10

Exceptional

12 Jul 2026

Christina

I am very transparent in my review.
If you are \"budget conscious\" but demand quality - this is for you.
The room was unbelievably clean- including everything that matters -sheets, towels, bathroom, pillow cases, fridge, etc.

The breakfast selection is minimal- juice, waffle, cereal, and coffee.

HOWEVER the overall hotel was perfect and I rate this place high due to the affordability and clean environment.

2/10

Poor

05 Jul 2026

Ana

Horrible experience, place smells like piss and feces. Smelled like cigarettes. When we went ice machines weren't working. It was 100 degrees and they didn't tell us that the pool was under construction not even on the website. I advise people not to even bother with this place.. TOTALLY REVOLTING!!. UGH!!!

Family_with_children

4/10

Poor

30 Jun 2026

Regina

Requested handicap accessible and only thing that met that criteria was the shower. Toilet was very low-kid height. Bed was high. No way a person in a wheelchair could get in the bed by themselves! A wad of hair was on the bathroom floor. Frame around bed was broken. Furniture old and worn. Office chair on wheels broken. Air conditioner was not flush with the interior wall and had a big dent and could see outside thru the gap. Right by the freeway and can hear loud traffic all night. I actually thought the window was open when we arrived, but it was closed. Windows are older than dirt. No smoking room, but cigarette burn in bedspread noted upon arrival. Another guest and I waited 5 minutes for someone to come to the desk and check us in. East entrance door was not locked and anyone had access to come in. Homeless people hanging around outside. The final straw, on check out morning there were 8 or 9 intoxicated high school looking kids on the elevator that clearly says limit 2 people. They were rude, loud, and obnoxious at 5 am!! Really!! Never again at this hotel. $150 a night!! I’ve stayed at better places for $80-90 a night. Terrible breakfast choice too!!

Partner

2/10

Poor

28 Jun 2026

Dolores

I stayed for two nights. No one came to clean the room. Had to ask for clean towels and when I asked about the room being cleaned, the clerk pointed to a paper of rules and told me I had to stay a minimum of 3 nights to get clean towels and a clean room. Horrible

Self

6/10

Pleasant

14 Jun 2026

Rosalind

there were no phones in the room to contact the front desk ,and the wifi kept dropping you had to sign in everytime you needed to make a call

Self

2/10

Poor

12 Jun 2026

Anne

There was a blood stain and food on the floor so we changed rooms. There was blood on the wooden desk area in second room. A bug crawled on me in bed disturbing my sleep. The towels were threadbare. No A/C on the floors but in room. The elevator lights weren’t working. There was an odor in the lobby. Location was great but there was no quality at this Quality Inn.

Friends_and_family Family

2/10

Poor

11 Jun 2026

Dilcia

TERRIBLE!

8/10

Excellent

07 Jun 2026

Mark

Room was nice, bed was comfortable, bathroom needs a little TLC. Outside of the property needs work, it was dirty. Breakfast was OK, waffle maker was the only thing I used.

Family_with_children

6/10

Pleasant

04 Jun 2026

Karen

1. There should be more plugs... all the plugs are used by the hotel and to find a plug it is in place where you can not put the things you wanted plug up without going on the floor or the edge of the bed.

2. A separate shelf should be for the microwave oven not on the desk...

3. The so called breakfast...not enough of anything

4. Better lighting... room was really dark.. even after all the light wear on

Self

2/10

Poor

24 May 2026

sara

The toilet was blocked/stuffed

Family_with_children

8/10

Excellent

24 May 2026

Dontea

Check the bathroom wall more often and use mold cleaners on the wall especially the shower.

Family_with_children

6/10

Pleasant

22 May 2026

Gregory Moss

Room had an ordor. Had to get air refreshener to remedy that. Room did not have a table or a chair. Had to use the bed to eat food. No soap had to buy soap. The ironing board was awful. Looks like part of it was broken. It was not stable. The iron was subpar. The front desk person was not friendly. Did not greet me at all. Did not even have a house phone in the room. Was not an good experience for me.

Self

6/10

Pleasant

18 May 2026

Barry

Room was clean and comfortable for two people. Good Location. Good Rate. (You Get Want you Pay for). We had a good stay.

Partner

10/10

Exceptional

18 May 2026

Jamesly

Everything was perfect keep up the good work

Partner

6/10

Pleasant

18 May 2026

Charles

I Like That There Rooms Had
Working Air Conditioning
A Microwave
A Refrigerator
I Didn’t Like The Fact We Couldn’t Use The Pool Because The Weather Was Nice Enough For it
Otherwise Ok

Self

8/10

Excellent

17 May 2026

Maryann

Very noisy and strong smell of smoke

Partner

10/10

Exceptional

13 May 2026

Hemonde

Very nice

Partner

8/10

Excellent

07 May 2026

Noelia Giselle

The staff was really nice and very helpful. Eventhough i was staying in a ''non smoke room'' the entire 3rd floor smelled and sometimes i could smell it in my room too, it was very unpleasant. The room only had 2 towels and there was 3 of us so i had to ask for an extra one, toilet paper as well. I also had to ask front desk for our room to be cleaned as we were already 3 days in and they hadn't come up to give us new trash bags or toilet paper. Breakfast was very basic but i enjoyed it, altough i did skip it a couple days and bought something outside because it was very repetitive and all sweets. All and all i enjoyed it and i would considere staying here again.

Family

4/10

Poor

27 Apr 2026

raymond

hot breakfast advertised. had only waffles. no eggs, hash browns. etc. a no yogurt, no fruit. no muffins. got there at about 7 15 on fri, am only hard apples. on sat. no yogurt, fruit, muffins. sun. likewise. air conditioning loose from wall. bed hard. pillows more like throw pillows. plus great walk in shower. wife said NO MORE COMFORT INNS.

10/10

Exceptional

25 Apr 2026

Kandy

💯👌

6/10

Pleasant

20 Apr 2026

Connie

The bed was very hard, the air conditioning kept turning on and off and the traffic outside was non stop and loud.

Partner

2/10

Poor

12 Apr 2026

Paulette

This hotel is a joke. The rooms smell like a homeless shelter. The carpet is dirty and smells like piss!!! The furniture is not wiped down before it’s rented. The towels are super thin and hard. Maid service is upon request. At nights when you go to sleep you can smell food coming through the vents in your room. And not usually pleasant too. No phones in room and the doors are not closed properly. In all the years I have stayed at hotels this is by far the worst. Don’t walk RUN FAST from this hotel. I would NEVER entertain the thought of staying at this hotel again. I’ve emptied a can of Lysol in their rooms just so I can breathe decent air. They advertise “continental breakfast”. Ha ha what a joke!!! That consists of coffee and possibly waffle. If you’re lucky you may get a little apple juice. After the first day I never went back. And yes watch out for the “elements” who stay there. They gave me homeless or welfare vibes. My advice is to STAY AWAY!!!

Partner

10/10

Exceptional

04 Apr 2026

Anna Lorraine

The staffs are very friendly and rooms are clean.

4/10

Poor

16 Mar 2026

Robert

This property is bare bones. In the room there were only 2 towels, free breakfast was an instant coffee machine and 2 types of cold cereal. On the weekend they put out a waffle maker. The lobby was clean and well appointed, but none of the buttons for the elevator lit up, and the doors did not close properly. The room had all the necessities and comfortable bed and pillows. The hvac system worked well.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

DIPEN

Clean room

Self

2/10

Poor

05 Mar 2026

Mark

The entire place smelled like smoke including in the rooms everything was dirty and subpar. The beds were ok.

Business

10/10

Exceptional

21 Feb 2026

Aurelino

Everything was as should be! Thanks

Self

10/10

Exceptional

20 Feb 2026

Gilda

Everything was great

Self

2/10

Poor

19 Feb 2026

Winston

There was yellow water in the bathtub and the room had a bad smell

Partner

4/10

Poor

08 Feb 2026

Cristan

the shower had peeling linoleum on the wall, the hallways were not clean (an old Q-tip lay on the floor the whole time I was there), the hallways smelled like cigarettes and marijuana, the treadmill was ripped and unusable, and the breakfast options were unappetizing.

Business Partner

6/10

Pleasant

08 Feb 2026

Tammy

Old needs updating but clean

10/10

Exceptional

15 Jan 2026

Nicholas

Place is great. No issues. Staff is fantastic. I had a great stay and will stay again

10/10

Exceptional

13 Jan 2026

INDRA

excellent staff

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Horacio

Excellent service

10/10

Exceptional

09 Jan 2026

Jharon

You can’t beat the price and quality, but that’s just Quality Inn.

4/10

Poor

07 Jan 2026

Robert

The hotel and the room were very clean and the staff was nice. BUT, the lobby and our room smelled like it had just been sprayed with a room deodorizing spray. The smell was heavy and was there throughout our stay.
We went to breakfast at 7:30 and there were four tables clear with chairs around them and the rest of the tables had the chairs on top of the tables. When other guests came down, my husband got up to clear a table for them by moving the chairs. There was very little food, no juice, no yogurt, no fruit. Just waffles and cereal. Will not go back.

Leisure Family

10/10

Exceptional

06 Jan 2026

saeed

Good

Business_and_leisure

6/10

Pleasant

17 Dec 2025

Scott

Room.was nice. Plenty of parking.

Business Partner

6/10

Pleasant

13 Dec 2025

Joseph

Staff seemed detached ... hotel needs significant maintenance ... a bettrr nsme for the property would be Low Quality Inn

Self

10/10

Exceptional

12 Dec 2025

Scott

Couldnt rate becausenit closed early

Business Family

10/10

Exceptional

12 Dec 2025

Moshe

Nice clean rooms and hallways, fresh linen etc.

Friends_and_family Family

2/10

Poor

03 Dec 2025

Chinnu

No shampoo. Check in process wr easy. not very clean

Leisure Friends

8/10

Excellent

02 Dec 2025

Francis

easy to navigate

4/10

Poor

17 Nov 2025

Jon

Low quality room you would expect for paying half that price. The rooms are set up to face the interstate which was very noisy all night. Really couldn’t stay asleep. I requested a room with a tub to soak my sore back and the room I received did have a tub but no stopper to hold the water in. I asked for a stopper and they couldn’t produce one. Cleanliness could be improved also. The hair in the bathroom was not mine. The bed was saggy also

Business Self

6/10

Pleasant

16 Nov 2025

Ethlyn

Staff was ok

Friends_and_family Friends

6/10

Pleasant

13 Nov 2025

Violette

Okay

6/10

Pleasant

13 Nov 2025

Violette

Okay

6/10

Pleasant

13 Nov 2025

Violette

It been oaky

8/10

Excellent

06 Nov 2025

Violette

Okay

8/10

Excellent

02 Nov 2025

Jacob

room was clean, water pressure was good. Lady doing the breakfast was extremely nice.

10/10

Exceptional

01 Nov 2025

Deon Francine

Ok stay

Business Partner

6/10

Pleasant

27 Oct 2025

Canzeng

Average

6/10

Pleasant

17 Oct 2025

Ken

Very average facility. Also they couldn’t provide me a bill at departure

10/10

Exceptional

06 Oct 2025

Thomas

Clean room with comfortable bed.
Friendly staff. Convenient complimentary breakfast.
Ample free parking. Right off of the NY State Thruway in Nanuet/Spring Valley, makes it convenient for access to outer NYC suburbs, including Westchester, Putnam, Rockland and Orange counties.

Leisure Partner

2/10

Poor

05 Oct 2025

Kisha

I will not recommend this hotel to anyone unless it’s your last resort. We had dirty linens. Smelled like weed. The quote we got was not what I paid.Someone was fighting in the room next to us. Toilets kept running. Just Runned down!! Oh no phones in the room. If we had an emergency we wouldn’t be able to get help from the hotel unless we used our cellphone. Nothing really for Breakfast except a waffle! Overall just horrible

10/10

Exceptional

01 Oct 2025

Victoria

The stay was great and the inside was clean and modern. The only problem was that I saw a single cockroach crawling on the dresser so it might be a good idea not to put your clothes in there. The staff was friendly and I was satisfied with the included breakfast.

2/10

Poor

28 Sep 2025

Shaquille

Front desk book is into a room that they painted that day. After going to bed we woke up with or throat sore n headache from the Intense strong scent. We had to sleep in the car before they could find a diff room. Showed no empathy for customers

Partner

6/10

Pleasant

21 Sep 2025

Francis J

Hotel was ok for a night, no Yes channel, no Fox news channel, watched rerun of Wizard of Oz. My bed had a bright red blood stain on top left side of bottom sheet, found it when getting into bed. Didn't want to change rooms, put a towel over it and slept on the other side. Pic included.

Business

2/10

Poor

21 Sep 2025

Melissa

This was a terrible experience. The hallways were filled with cigarette and marijuana smoke. The chair in the room had cigarette burns on it. We had to stuff a towel under the door to keep the smoke out of our room. The front desk laughed when we complained. STAY AWAY!!!

Leisure Family

10/10

Exceptional

13 Sep 2025

amr

Nice staff
Good breakfast

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Monir

Thank you for the great service you give me

Business_and_leisure

10/10

Exceptional

31 Aug 2025

Ali

staff were friendly

Leisure Family

10/10

Exceptional

31 Aug 2025

ADELE DADA

Thx

Leisure

2/10

Poor

31 Aug 2025

Tanisa

Disgusting. Hotel needs major renovations. Bed is as hard as a NYC park bench. Construction was going on outside of our building at 7am daily, we were not informed there would be Construction. Towels were not clean at all.

Leisure Partner

8/10

Excellent

28 Aug 2025

Christina

The room was clean, the mattress was cosy and firm, and the entrance of the hotel is welcoming.

Leisure Self

4/10

Poor

28 Aug 2025

Vaibhav

The washer and dryer does not work properly and frequently goes out of service.
After washing is done I had to fill the wet cloths in the bag and go out to a laundomate for a wash again.
Staf did not help in that they just asked me to go out and get it done.

6/10

Pleasant

27 Aug 2025

Vaibhav

Unprofessional.
Facilities don't work properly.
Far from the places to eat at.

Business Self

4/10

Poor

21 Aug 2025

mohamed

The place is very dirty.

Business

4/10

Poor

20 Aug 2025

Laura

Smell of urine or something in room and possibly in the air-conditioner or in the carpet. Back splash in bathroom fallen behind sink exposing plaster wall. Room badly in need of renovation.

Business Self

4/10

Poor

20 Aug 2025

mohamed

N/A

10/10

Exceptional

18 Aug 2025

Bill Stephania C

The room was smelling very bad

Leisure Friends

6/10

Pleasant

14 Aug 2025

Vaibhav

Ok

4/10

Poor

14 Aug 2025

Chana

I would totally pay more for a cleaner and nicer hotel.
Not so clean and doesn’t feel like hotel from every aspect

8/10

Excellent

10 Aug 2025

Rogelio

bed was comfy, clean rooms

Leisure Partner

8/10

Excellent

07 Aug 2025

Joseph

the shampoo bottle in the room was empty, had to go down to the front desk to get more

Leisure Family

2/10

Poor

02 Aug 2025

David

I would advise to pay a little more for a much better hotel. This \"non-smoking\" establishment reeked of smoke (cigarette and marijuana), our room reeked of heavy sanitizers, many of the common areas were run down, lots of sketchy characters hanging about when we pulled in at 1 am.

Business Partner

8/10

Excellent

29 Jul 2025

Bohdan

Last resort.

The place was quite rundown and overall in rough shape. Walking through the halls in the evening was like being at a raging \"pot\" party because it smelled like everyone was smoking marijuana throughout the hotel. Sad that they have signs that prohibit smoking of any kind but obviously no enforcement at all.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Stanley

The property is okay.

Leisure Family

2/10

Poor

25 Jul 2025

Neil

If you normally live under a bridge this is ok. Otherwise avoid at all costs.

10/10

Exceptional

14 Jul 2025

Michel

Great

2/10

Poor

10 Jul 2025

Waleska

Horrible stayed the place is dirty it smelled like mold, rooms are outdated carpet disgusting blankets with cigarettes hold and burn the curtains have never been washed! Poor costumer services is just very horrible

Leisure

4/10

Poor

10 Jul 2025

Waleska

The rooms smell like mold so bad!! Room and bathroom dirty the toilet is very low, The hotel have no ice machine is broken the breakfast is very limited and only coffee, orange juice and waffles….. the staff is always there but hardly speak English, people who stay there hang out in the back parking lot being loud. The blankets looks like the been to war with cigarettes burns and holes. It is horrible I will definitely wouldn’t stay there again.

Leisure Family

2/10

Poor

09 Jul 2025

Monica

Not my best experience

I’m very disappointed with my recent experience booking through Hotels.com. I made a reservation in February 2025 for a week-long stay from late June to early July. I specifically booked an ADA accessible room with two double beds to accommodate myself, my husband, and our 16-year-old son. Upon arrival, the hotel (Quality Inn) informed us that the only ADA accessible room available had a king-size bed, which was not acceptable given our family size—our son is taller than my husband, and there was no way all three of us could share one bed.

As a result, we had to settle for a room with two beds but no accessibility features. This meant I had no way to safely shower, and I had to be creative just to manage basic hygiene, which was exactly what I was trying to avoid by booking early and clearly indicating my needs.

I contacted Hotels.com hoping they could move us to another hotel that actually had the accommodations we paid for, but they were unable to help. For a full week, I had to endure the physical discomfort and limitations of a non-accessible room—struggling with the toilet, shower, and basic mobility.
To make matters worse, the hotel was poorly maintained: the hallways looked dirty, and the elevator had a strong, constant smell of weed.
This was a very unpleasant stay and an incredibly frustrating experience. I expected much better from Hotels.com, especially when it comes to respecting accessibility needs.

Friends_and_family Family

6/10

Pleasant

08 Jul 2025

Jazmin

I had to request the room cleaning repeatedly

Leisure Family

4/10

Poor

05 Jul 2025

Alvaro

Quick check in and staff was nice but my room was dirty sheets had burn marks and bathroom was wet and dirty

Leisure Family_with_children

4/10

Poor

03 Jul 2025

Svitlana

Not friendly place. Not clean place.

10/10

Exceptional

27 Jun 2025

Lou

Staff are nice just treat them with respect, i think the once that complains are somewhat feeling entitiled

Leisure Self

10/10

Exceptional

19 Jun 2025

NARAYANA PRASAD

Good

Leisure

2/10

Poor

13 Jun 2025

James

Terrible hotel. Entire place smelled of marijuana. Carpets musty. We killed 4 spiders in the room. Bathroom dirty with paint peeling. When we left early in the morning, the front desk attendant was asleep on the floor. Did not feel safe in this hotel and the sleeping front desk attendant proved it. Anyone could walk in at any time. Shameful! Stay someplace else.

Business_and_leisure Family

10/10

Exceptional

13 Jun 2025

Robert

Room was good , breakfast nit too good. Not many choices

Self

10/10

Exceptional

01 Jun 2025

Denise

Great place, no complaints!

Friends_and_family Family

2/10

Poor

23 May 2025

Jumal

Kicked me out for no reason, and had a dirty bed, gave my girlfriend bumps on her arm and back. Overall bad establishment, should’ve known by the price only was $268 for 4 days ….

Friends

10/10

Exceptional

22 May 2025

Denise

Great stay!

Self

8/10

Excellent

22 May 2025

marvin

Nice room

2/10

Poor

20 May 2025

Deianna

There was not anything we liked.We had to check out early do to the poor conditions of this hotel
There was no hot water. Manager wasnt available to speak with. Room is dirty. Looks as if sheets werent clean. Carpet is stained. No phone in room in case of emergency. No charging stations. Hotel is not an updated hotel. No hair dryer in room. If you ask for one they give it. Shouldnt have to leave my room after a cold shower to get the hair dryer. No garbage pail in room and limited towels.
Definitely not the role model of a Choice Hotel.

Partner

4/10

Poor

20 May 2025

luis

Not worth the price, its runned by filthy people

Leisure Self