Name: West Gate Inn Nyack
Address: 26 Route 59, Nyack, 10960, US

2/10

Poor

26 Jul 2026

Angel

Very disappointed I don’t recommend this place, smells of smoke everywhere dirty bathroom old towels

10/10

Exceptional

25 Jul 2026

Carol Aristelis

Good place

2/10

Poor

24 Jul 2026

WIDLINE

Cleaning 0, staff was good.

Family_with_children

10/10

Exceptional

23 Jul 2026

Ebony

It’s a cheap stay and convenient, clean and staff is pleasant, dining sucks , restaurant use to be open all night but not anymore and the staff in dining room act like it’s their food and very cheap and always same breakfast!

2/10

Poor

20 Jul 2026

Drew

This place was dirty. Don’t stay there.

Self

6/10

Pleasant

20 Jul 2026

Elias

I’ve been there before, but this time they didn’t clean the room or change the towels I stay for tonight me and my family

Family

8/10

Excellent

19 Jul 2026

Kelly

I am not sure if the ac was fully working as it was not cooling off the room very well. The room had an odor to it, not horrible but not fresh or clean smelling. Very dated. The stairs are falling apart and the plastic is held on with duct tape. Breakfast very generic

Partner

4/10

Poor

19 Jul 2026

Sharlene

Hotel was a last minute find. Arrived in the evening first thing the key did not work had to get security to unlock with key. The whole swipe key mechanism was replaced the next day by maintenance. We stayed in the room until it got fixed because we didn’t feel comfortable leaving while the door lock was broke . Beds we extremely hard and uncomfortable. Small coffee machine, cups, cream and sugar available but no coffee pod or tea bags. The room did not have a clean appearance or feel clean. Toilet seat was ridiculously low, there was 3 of us 59, 69 and 79 very difficult trying to get up from the toilet. Hair dryer did not work. White towels not so white, dingy, no mat in shower and bathroom vent did not work. Complimentary breakfast was nice until we were joined by a hungry mouse running under the tables looking for crumbs. Over all a poor experience for us all

Friends_and_family Family

4/10

Poor

17 Jul 2026

Lori

This place is a blast from the past feels like you’re stepping right into 1980s. Smelled like steel cigarettes, and musty. The bed was comfortable and clean.

Partner

8/10

Excellent

15 Jul 2026

Brenda

Very good hot breakfast available. Good selection.

Family_with_children

8/10

Excellent

13 Jul 2026

JoAnn

We were a party of five with 3 rooms for three nights. The location was excellent, breakfast very good, staff was wonderful and we got new towels and anything we needed every day. This is an older property but it is kept well and the location worked very well for us.

Friends_and_family Friends

6/10

Pleasant

12 Jul 2026

Pradeep

Room was so so, I guess you get what you paid. Otherwise good

Partner

8/10

Excellent

12 Jul 2026

Patrick

The rooms themselves were fine. The outside of the property was rundown and shabby: stair runners taped on and paint peeling off trim various areas. Breakfast included and was good.

Partner

8/10

Excellent

11 Jul 2026

Sharon

We were disappointed in the overall comfort of the room. It was very dark, having an indoor outdoor rug, which didn’t look particularly very clean. The furniture was outdated in the bathroom needed updating as well. We didn’t stay for breakfast.

Partner

6/10

Pleasant

11 Jul 2026

Cecily

Basic, clean, well-located motel. The best: helpful desk clerk, cheerful cleaning staff.
The worst: USB bedside connections didn’t work, although the desk ones did. An oily, off-tasting breakfast served cafeteria style by grimly unsmiling staff.

Partner

4/10

Poor

11 Jul 2026

Travis

The pictures online are very deceiving. The air conditioning didn't work well in our room and it was extremely hot and humid during our stay. The bar/restaurant that is advertised (and influenced our decision) hasn't been operational as anything but a breakfast bar for years. I have no doubt that this was once an amazing property, but it has fallen into disrepair.

Partner

10/10

Exceptional

08 Jul 2026

Jodie

Breakfast was good

Self

10/10

Exceptional

07 Jul 2026

Bhaswati

The staff were very helpful. It was a hot summer day and we wanted to shift from our top floor room to 1st floor room. The staff overextended themselves to accommodate our request.
The breakfast was very good.

Friends

10/10

Exceptional

03 Jul 2026

Michael

Location is convenient, but background noise from I-87 might be a problem for light sleepers. Room/bathroom was very clean; Maria at the front desk is wonderfully accommodating; breakfast is hot, with nice options (scrambled eggs, pancakes, French toast, hash browns, sausage, bacon); walkable to downtown.

Self

10/10

Exceptional

03 Jul 2026

Adolfo

Clean room, kind and friendly staffers all around well runed , if I had to stay there again would stay no question asked, would I recommend it to anyone Yes I would.

8/10

Excellent

28 Jun 2026

Deborah

Great location right off the exit, older hotel, older furniture. Rug was new. Check in was fast, professional. They told me what I needed to know, where to park, wifi, breakfast pass. Breakfast is hot! Room was clean, bed was comfortable. Everything worked. AC was QUIET. 😊 Shower head was awesome. Good value for the money.
Cons: pillowcases smelled like mildew. Car wash across the street is loud at times.
Still, I'd stay there again.

Self

4/10

Poor

28 Jun 2026

David

Well the other times I stayed here were ok but this time the WiFi was non existent & literally NOBODY was at the front desk for a long time to ask about it. I’m sure when all guests are coming to ask about WiFi not working you want to go hide but that is ridiculous & now you can deal with the feedback about it. Not clean enough around the property & the breakfast is very good, a highlight I’d say..but the woman who runs it is odd & strict. Very strange when you’re feeding people & trying to create a good environment. Not one where people who should enjoy themselves feel like they’re walking on eggshells. Not a comfortable breakfast experience, but thumbs up for the food itself. Probably not going to book a stay here again…too much of a risk of what you’re going to get when you stay.

Self

2/10

Poor

27 Jun 2026

Maria

Checked in and walked right out as there was significant mold in room and along back side of curtains. Mold was so bad that I couldn’t breathe within minutes of arriving to room. Staff said I was too sensitive despite the fact that the mold was visible in curtains through window. Place should be shut down.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Erik

The rooms and common areas were relatively clean. It is a typical Motel with exterior doors. The area was nice and breakfast was good. Seemed like it was towards the end of service so selection was less than maybe at the beginning. Only negative is that the physical property needs maintenance and repair. Nothing really dangerous in the room but certainly the repairs budget is not the top priority.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Judith

While somewhat outdated, this motel is spotlessly clean with a generous breakfast, great location, lots of parking, and at a fair price.

Partner

2/10

Poor

26 Jun 2026

Tiffany

Absolutely terrible. DO NOT STAY HERE

4/10

Poor

24 Jun 2026

Petra

The pictures on the website didn’t come close to reality , run down place - bathroom was nice.
Everything else not good- just barely ok.

Self

8/10

Excellent

22 Jun 2026

Karen

Room was clean and everything worked. Nothing fancy. Had a good variety for the free breakfast, which is a plus in my opinion. I stayed on the second floor, and I think the outdoor stairs are the only access to it, so that's something to consider if you have trouble with stairs.

Partner

4/10

Poor

22 Jun 2026

Jeff

No wifi in room as advertised

Self

10/10

Exceptional

21 Jun 2026

Jonathan

Loved it

2/10

Poor

21 Jun 2026

Frank

The hotel was nasty the old carpet and furniture wasn't clean. The shower went from hot to cold to hot. Very noisy. The pictures of the hotel are all false. The TV and phone didn't work. I would never stay here again.

Partner

4/10

Poor

20 Jun 2026

Elvin

Na

10/10

Exceptional

17 Jun 2026

Frank

Okay

8/10

Excellent

16 Jun 2026

Stephanie

Good customer service and service.

Friends_and_family Family

4/10

Poor

15 Jun 2026

Nicholas

The best part of our stay was the friendliness of the woman who checked me in. Very nice. The room? I'm sorry to say, not so much. An immediate smell of beer hit you when u walked in. While the room was clean, the basic amenities were poor - a lamp that once turned on, couldn't be turned off all night. A two-prong charger in which only one prong could hold a standard plug (for a cell phone). When I couldn't charge my phone there, I found a 6-port extension unit (for the microwave, refrigerator, coffee maker). The open slots in this unit were beat up, and tough to find a connection. WORST of all was that small tv worked and got basic cable channels, but for some reason could not get ABC TV. Frantic to find the Knicks championship game, I found ONE outlet that could charge my cell and allow me to watch the game on it. I watched the game sitting in a chair with a hole in it. I asked the front desk and was told that \"Sorry, they're doing something with the tv's.\" The stairs leading up to the 2nd floor were a bit beat up. I get that this isn't a 4-star hotel. But these are the basic amenities - and annoyances when they don't work. The complimentary breakfast was so-so, but hey - it was free. Again, the young woman serving was very nice. The staff were not the issue here.

Partner

2/10

Poor

15 Jun 2026

Cheryl

RUN! I wasted the money I paid for the room because I did not stay here. We checked in and went to the room. It was small and dirty. The steps are poorly maintained, secured with duct tape. In the back of the hotel, in the hotel parking lot, there was a person being arrested and his vehicle searched. There was a male “guest” following and watching my son and I. After speaking with locals, they explained this place is allegedly known for questionable activity. I promptly left and went to a nicer hotel in Tarrytown. We felt safe and secure. Save yourself the money and stay somewhere else. I may have lost the money I spent on this room but it was well worth the safety and peace of mind for my son.

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Ahmed

Breakfast poor - too far from the city
Perfect parking spots
Friendly staff

Family_with_children

8/10

Excellent

11 Jun 2026

SHAFIQUL

.

Family_with_children

10/10

Exceptional

10 Jun 2026

Vikram

Clean and well maintained though a bit dated. The housekeeping staff are awesome and the location is close to everything and its a convenient hop back onto the through way. The traffic noise can be a bit loud at times but not too bad. The daily breakfast is ok but boring and has no variety especially if you have a long stay.

Self

8/10

Excellent

09 Jun 2026

Tessa

Very convenient when traveling to NYC. The price is unbeatable. I've stayed here a few times now, and I would go back again. The parking is free and breakfast is included. The only issue I have had is cleanliness, finding hair and stains on the bedsheets both times I have been here. But I would still stay here again as it is overall convenient.

Friends

8/10

Excellent

07 Jun 2026

Gareth

Great location. Amazing breakfast.

Self

2/10

Poor

07 Jun 2026

George

The biggest issue was the smell in the room, you fell like you’re inside of an ashtray.

Self

2/10

Poor

07 Jun 2026

anna

This hotel advertised as 3 stars but it deserves a 1 star. The photos are deceiving. When you walk in, there’s a foul smell and looks extremely dingy. It was unsafe for my child to stay at so we left immediately

Family_with_children

2/10

Poor

06 Jun 2026

Glenn

Terrible smell of smoke throughout hotel, not clean at all

8/10

Excellent

05 Jun 2026

Vikram

The internet connection is a bit flakey at times and breakfast could be better but otherwise had a fantastic stay

Self

10/10

Exceptional

04 Jun 2026

Michael

The front desk staff was cordial and accommodating, I could park right in front of my room, the air/heat worked well, the fridge and microwave worked well, the bathroom was clean with good water pressure and hot water, and the hot breakfast is unmatched by any motel at this price. Oh, and the bed was firm for my rapidly-aging back!

Self

8/10

Excellent

02 Jun 2026

Jessika

Budget friendly option. Clean property and room. Breakfast basic and good. Quiet and room was well keep no smoke smell. I would stay again and recommend.

Partner

10/10

Exceptional

01 Jun 2026

Therese

Nice clean room. Helpful staff. Nice breakfast buffet included. Right next to the thruway but didn’t hear the traffic at all.

Partner

2/10

Poor

31 May 2026

jessika

One of the worst places I have ever stayed at. Rooms smelled dirty everything was old and damaged . Very shady people around I did not feel safe at all. The morning buffet was not a buffet at all - they served you the hot food like eggs and bacon then you were allowed to get your own toast and fruit.

Very low quality rooms need major upgrade and even the stirs going up were is disrepair.

The staff was not pleasant barely even looked at me when we checked in.

2/10

Poor

30 May 2026

Joseph

Most of the staff was great, Stu, Stephanie, Andre, but as far as the other staff, the woman with the mask on, I would never ever recommend going back to this property because she is a complete tyrant, and she never been in the customer service industry I have seriously never met anyone so disrespectful never mind in the customer service industry, but in life general. Because of this person, I will not recommend ever going in here because she's just a weirdo with the mask on and horrible attitude so people please do not go there and if you do beware of the black woman with the mask on, she's a freak there's no virus so stop living like there is one and treating people inappropriately People do not come to this property because of this one person I can tell you what is not worth it she will make you stay miserable and never want to go back there again

10/10

Exceptional

30 May 2026

josue

Great staff!

4/10

Poor

29 May 2026

Douglas

The hotel is cheap but that is reflected in its shabbiness. Our main issue was that the hotel was the site of a nighttime film shoot, and we were not told that it would be occurring.

Partner

10/10

Exceptional

27 May 2026

Christina

.

Partner

6/10

Pleasant

27 May 2026

Michael

This hotel sits inside a cloverleaf of the New York State thruway. This means it is very noisy all night.
The rooms need some TLC, work has begun on some rooms during our stay.
They received high ratings on Expedia, but don't let that fool you. This is a section 8 (welfare) hotel, I'm sure the residents \"love\" the place.
We will never go back!

Partner

6/10

Pleasant

25 May 2026

Spurthi

Breakfast and location

Family

8/10

Excellent

25 May 2026

Malgorzata

Great location, excellent staff, room was clean, bathroom clean, carpets and drapes need attention, smell in the room really bad, moldy. Better ventilation…..

Self

6/10

Pleasant

24 May 2026

Titir

Nice stay with good amenities, however, rooms had a slight but persistent smell of stale cigarette smoke.

Friends_and_family Family

8/10

Excellent

23 May 2026

Edmund

Breakfast was ok. Rooms were very neat and the staff were awesome.

Partner

4/10

Poor

23 May 2026

elizabeth

Breakfast was good. Staff was great. The room was gross. Reeked of cigs. and the carpet sticky. Despite the positive aspects, I would not stay here.

8/10

Excellent

22 May 2026

Graham

Easy walk into Nyack.

8/10

Excellent

21 May 2026

Elaidra

Stephanie, the employee who checked me in, was very nice. The beds were very comfy. We didn't use any amenities, just came, slept, and left. Around 8:30 a.m., the construction renovations began on the suite with our ajoining wall. I was awake and it didnt wake my daughter, so itbwas fine - work must be done. However, upon leaving the room, we had to climb over tons of materials the contractors were using and had places on the landing as though the building were vacant. I took a photo, showed it to the front deskman, and suggested they mention to the contractor that the rooms are occupied. As a former property and hotel manager myself, I would make certain they not create trip or fire hazards. I don't recall WHAT he said, and his tone was not unpleasant, but he looked like he was struggling not to roll his eyes at me. Maybe he was annoyed with them; I was hardly unreasonable in pointing this out. At any rate, I am awaiting hip surgery and partialy disabled and do not need to be clambering over construction materials, nor should other guests, so please ask your contractors to keep the walkways trip and fire hazard free. That small inconvenience aside, our stay was pleasant and inexpensive. Also, aside from the construction noise, (which was fine - as I said, it must be done and it'snot like it was 6 a.m. or something) it was quiet in the area and we slept well.

Family

10/10

Exceptional

21 May 2026

Jeff

Only the best

Partner

8/10

Excellent

19 May 2026

Mary Beth

Good value … a clean, comfortable room with a good shower. The breakfast, including eggs, bacon and French toast, was a real plus. No frills, but beyond adequate for an overnight stay.

Partner

10/10

Exceptional

16 May 2026

John

Great breakfast

Self

6/10

Pleasant

15 May 2026

Gayle

Place needs updating. Old dirty looking carpet in room, old bedding walls & door franes need cleaning & paint. Whole place could use a good cleaning.

4/10

Poor

14 May 2026

Karen

The price is right but I won't be back. The place needs some serious updating. Windows don't open, in our room AC didn't work, TV software is decades old, hot water was barely warm, lamp switches so old they were barely serviceable.

4/10

Poor

11 May 2026

Viv

Dirty faded walls in room. Served breakfast with mostly staff eating in there and server fingering the cutlery. OK options though.
Parking convenient and bed comfy.

Partner

2/10

Poor

10 May 2026

Adjanie

Checked in a little late. We only came for an event so did not spend an entire day. Within two minutes, there was a power outage. I overheard guests coming back from the front desk share that it's because of \"power usage.\" My daughter and i got dressed and used only the light in the bathroom (Only area that had power interestingly) then the power came back on.
Steps leading to the second floor are taped up. The room smelled old, can't really find the word to describe it. When we tried taking a shower, the water was mostly coming out of the knobs.

We got back to our room around 1:30-2 AM and came back to no power again. overall, not worth a single penny of the money spent.

10/10

Exceptional

10 May 2026

David

Don’t judge a book by its cover is all I can say. I was a little apprehensive upon arrival but when all was said and done the room was clean, bed was comfortable and the breakfast was good.

6/10

Pleasant

06 May 2026

Allison

Fine for a very quick sleep but not much else.

8/10

Excellent

02 May 2026

Gilbert

Breakfast Buffett had a while selection and a very helpful and attentive staff.

6/10

Pleasant

02 May 2026

Amber

Parking was easy. The shower water kept going from cold to extremely hot (burned myself), without even touching the knobs. The air in the room wasn’t working, kicking out hot air when AC was on. Room very stuffy. Was in a good area. Front desk was nice upon arrival.

10/10

Exceptional

30 Apr 2026

Rosa M

The room was very clean and organized. The equipment was in good repair and clean. I will stay there again. Very spacious and quiet. Thank you.

Self

10/10

Exceptional

26 Apr 2026

Suzette

It was my second time staying a this hotel and I loved it

Family_with_children

8/10

Excellent

25 Apr 2026

ashraf

Clean room, parking available.

Self

4/10

Poor

20 Apr 2026

Lakshman

It was stuffy and hot with a bad odor. Outlets were not working.
Very disappointed.

Family_with_children

2/10

Poor

20 Apr 2026

sheng

No AC, bugs are in bathroom

Family_with_children

6/10

Pleasant

20 Apr 2026

Lynnette

Friendly staff, decent breakfast, basic but clean room, renovated bathroom. Stairwell needs updating - no elevator. Windows could use sheers under blackout curtains.

Partner

4/10

Poor

19 Apr 2026

Caroline

This place is really sad. Staff is friendly and water pressure was strong, but that is the only positive. I had stayed here about 10-15 years ago and it has seriously gone down hill.

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Samantha

Clean room, very friendly staff. I’d rate the desk staff A+, check in was fast and check out staff was also friendly. Could use some updates and paint. I was hoping for dinner, but the restaurant on site was closed. Close to highway.

Family

10/10

Exceptional

19 Apr 2026

gail

Clean room. Good parking and great breakfast included.

6/10

Pleasant

18 Apr 2026

yadira

Plenty of parking but no air conditioning in the rooms.

Partner

2/10

Poor

17 Apr 2026

Chip

89 degrees out and no a/c. Toilet wasn’t secured/rocked. Horrible stay

Self

10/10

Exceptional

17 Apr 2026

Philip

Friendly staff. Adequate free breakfast. Adequate rooms. Walking distance from town.

Self

8/10

Excellent

13 Apr 2026

Gary

This motel is a great value. It's quite quiet for being so close to the highway. The room was very clean, older but very clean, maybe a little faded but clean and NO smells.
Easy and friendly check-in. Everything (TV, fridge, radar range, coffee maker, wi-fi) worked. A couple of little things; water pressure on the low side, a few nicks/burns on toilet seat. Oh, before I forget, the included breakfast was excellent; eggs, bacon, sausage, muffins, toast, yogurt, fruit...you'll be good 'till well into the afternoon.

Self

6/10

Pleasant

12 Apr 2026

Juan Carlos

Room was clean but old and deteriorating.

Family

4/10

Poor

09 Apr 2026

Soufia

unfortunatly, our experience was disappointing. when we pulled back the blanket on the bed, we noticed a personal item left behind from previous guests, which made it clear that the bedding had not beed properly changed on the room. this was quite uncomfortable and concerning for us.
in additioon, the breackfast did not seem fresh and overall quality was below our expectation.

Partner

2/10

Poor

08 Apr 2026

Olga

Terrible place, total dump - dirty, stained walls, smelly carpeting. Even though it says \"non-smoking\", our room smelled like stale cigarette smoke. Not good at all.

Family_with_children

4/10

Poor

03 Apr 2026

Tim

Parking easy rooms outdated breakfast subpar

Friends_and_family Friends

8/10

Excellent

02 Apr 2026

Charles

Room was fine nothing fancy but clean

Family

10/10

Exceptional

30 Mar 2026

Carolyn f

Beautiful

2/10

Poor

30 Mar 2026

Ahmed

Very very very old, of course don’t recommend

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Gregory

everything was great

Partner

10/10

Exceptional

29 Mar 2026

Carolyn f

Beautiful ❤️

2/10

Poor

29 Mar 2026

Jennifer

It clearly states it’s a non-smoking facility, I’m an ex-smoker, my room smell like 25 people smoked a pack in it before I walked in. I don’t wanna put my head on the pillow Hudson valley.

Self

10/10

Exceptional

25 Mar 2026

Joseph

Everything was more than I expected

Self

10/10

Exceptional

25 Mar 2026

Joseph

Very good