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Mercure Aachen Europaplatz

Aachen · Germany

Joseph Von Goerres Strasse, 21View location

8.4/10Excellent775 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.4/108.4
Condition8.4/108.4
Location7.6/107.6
Neighborhood7.2/107.2
Value7.8/107.8
Amenities8.2/108.2
See all ratings
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Aachen Europaplatz

Located near the borders of Belgium and the Netherlands, the centrally situated 4-star Mercure Hotel Aachen Europaplatz offers 119 modern rooms, renovated in 2017, each equipped with air conditioning and free 1 Gbps Wi-Fi.

The hotel boasts six meeting rooms with state-of-the-art technology, three of which can be combined to accommodate various event needs. Conveniently located just 100 meters from the A544 highway, the hotel provides parking for 170 vehicles and is only 1. 6 miles from the main train station.

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With a stay at Mercure Hotel Aachen Europaplatz in Aachen (Aachen-Mitte), you'll be within a 5-minute drive of Carolus Thermen Bad Aachen and RWTH Aachen University. This hotel is 1.8 mi (2.8 km) from Hauptstadion and 1.9 mi (3.1 km) from Ponttor.

Make yourself at home in one of the 119 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Aachen? This hotel has 4133 square feet (384 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Property does not offer onsite COVID-19 testing Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to September.
    • Up to 3 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, mobile payments, and cash
    • Mobile payment options include: Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • This property uses some wind and solar energy
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 23 per person
    • Self parking fee: EUR 15 per night (in/out privileges)
    • Pet fee: EUR 20 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Dutch

Nearby attractions

Ludwig Forum 0.6 km / 0.3 mi
Carolus Thermen Bad Aachen 1.1 km / 0.7 mi
Eurogress Aachen 1.5 km / 0.9 mi
Suermondt Ludwig Museum 1.5 km / 0.9 mi
St. Nikolaus Church 1.7 km / 1.1 mi
Waldpark Lousberg 1.9 km / 1.2 mi
Elisenbrunnen 2 km / 1.2 mi
Couven Museum 2 km / 1.3 mi
Aachen Town Hall 2.1 km / 1.3 mi
Katschhof 2.1 km / 1.3 mi
Theater Aachen 2.1 km / 1.3 mi
RWTH Aachen University 2.1 km / 1.3 mi
New Tivoli Stadium 2.1 km / 1.3 mi
Aachen Cathedral 2.2 km / 1.4 mi
International Newspaper Museum 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 119
  • Number of floors (main building): 3
  • Double rooms: 28
  • Accessible rooms: 1
  • hotel
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 50 more facilities & services
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Room service
  • Laundry service
  • Medical service
  • Babysitting service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Sun terraceExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room: 8
  • Meeting room
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Sun loungers
  • Children playground
  • TV lounge
  • Game roomExtra charge
  • Nightclub
  • SaunaExtra charge
  • Hot tubExtra charge
  • SolariumExtra charge
  • MassageExtra charge
  • Hairdressing salon
  • Beauty salon
  • Picnic
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Table tennisExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 5 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Minibar
    • Radio
    • Direct dial telephone
    • Bathtub
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    DOUBLE PREMIUM

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Minibar
    • Radio
    • Direct dial telephone
    • Bathtub
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    DOUBLE STANDARD

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXE • 1 Bedroom • 5 m²DBT.DX
    Double or Twin DELUXEPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Radio
    • Minibar
    • Wheelchair-accessible
    • Wi-fi
    • Bathroom
    • Bathtub
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    Double or Twin DELUXE

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Room amenities

    • Radio
    • Minibar
    • Wheelchair-accessible
    • Wi-fi
    • Bathroom
    • Bathtub
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST
    TWIN STANDARDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Minibar
    • Wheelchair-accessible
    • Wi-fi
    • Bathroom
    • Bathtub
    • Direct dial telephone
    • Radio

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Mercure Aachen Europaplatz

    TWIN STANDARD

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Minibar
    • Wheelchair-accessible
    • Wi-fi
    • Bathroom
    • Bathtub
    • Direct dial telephone
    • Radio

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  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

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    Mercure Aachen Europaplatz

    TWIN STANDARD

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

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    Room code: TWN.ST-1

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  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

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    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

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    Mercure Aachen Europaplatz

    Double or Twin DELUXE

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    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

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    Room code: DBT.DX-7

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  • Room TWO BEDSRoom • TWO BEDSROO.2B

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

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    Mercure Aachen Europaplatz

    Room TWO BEDS

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    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
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    Room
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    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

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  • TWIN DELUXETWIN • DELUXETWN.DX

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

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    Mercure Aachen Europaplatz

    TWIN DELUXE

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

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    Room code: TWN.DX

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  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

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    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

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    Mercure Aachen Europaplatz

    Double or Twin SUPERIOR

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    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

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    Room code: DBT.SU

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  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

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    Mercure Aachen Europaplatz

    DOUBLE SUPERIOR WITH DOUBLE BED

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    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

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  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

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    Mercure Aachen Europaplatz

    Double or Twin WITH DOUBLE BED

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    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

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  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

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    Mercure Aachen Europaplatz

    DOUBLE STANDARD

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

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Guest reviews

What other guests saying about Mercure Aachen Europaplatz

8.4
Excellent
775 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
7.6 /10
Neighborhood
7.2 /10
Value
7.8 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
12 Jul 2026
Shojjat
Old building , old furniture, air conditioning in summers is not good enough.
Business
2/10
Poor
28 Jun 2026
VIJEDARAN
We had a very disappointing stay at this hotel. The lift was not working, and when we tried calling reception for assistance, no one answered the phone. As a result, we had to walk up to the 4th floor in 40°C heat, which was extremely difficult and uncomfortable.

What made the experience even worse was the lack of help from the staff. When we asked for assistance or information, they were unfriendly and unhelpful. We expected much better customer service, especially in a situation like this.

Overall, the poor communication, lack of assistance, and unfriendly attitude of the staff made our stay very unpleasant. I would not recommend this hotel based on our experience.
Friends_and_family Family
8/10
Excellent
01 Jun 2026
Robert
S
10/10
Exceptional
29 May 2026
Hugh
Great hotel and looked well maintained from what I saw of it
Friends_and_family Family
4/10
Poor
23 May 2026
Peter
I stayed 3 times within the last 10 years and the hotel changed a lot. For business it is maybe still ok, but private not anymore!

- late arrivals has to use a check in terminal (only a not excited security person on site)

- Parking is now 15 eur per night which adds up a lot when you stay 9 nights (before it was free or 10 euro)

- Airconditioning not working (but advertised). Works only if outside temperature is > than 20C. Room was hot esp. after taking showers, no vent in bathroom. You can open the windows…but with no bug nets…you deal with mosquitoes and wasp.

- shower drain slow, water spills over into bathroom floor ( needed towels for stop flooding

- the biggest show stopper. Now they claim a „green hotel“. Your room is made only every 3rd day.
When you are lucky you can take your needed bathroom rolls or tissue box, extra towel for the wet ones from flooding, from the cleaner cart.

(Business travellers who stay only a night…don’t feel the pain!)

Having a „green key“ certification at the entrance of the hotel seems great but the customers experience a poor service… that doesn’t make sense.

Most likely I will choose a different hotel in the future even the location is perfect and quiet.

Overall a poor experience!!!!
Friends_and_family Family
10/10
Exceptional
10 May 2026
Ernest
Good breakfast choice
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
William
Lovely staff. Nice hotel. Room quiet and comfortable. Mini bar well stocked. Breakfast great.
Friends_and_family Family
6/10
Pleasant
03 Nov 2025
Andrea
Turn lights on in the bar in the evening so people don’t think it’s closed.
Evening menu wasn’t appealing had to go elsewhere.
Not enough pillows for the room. having an extra bed.
Friends_and_family Family
10/10
Exceptional
19 Sep 2025
Richard
Great hotel and staff
Leisure Self
10/10
Exceptional
05 Aug 2025
Christina

very good for short stay over

I really liked the offer with the drinks and food free of charge in the room. Also it was nice and silent. The pool unfortunatley was too cold at that time.
Business
8/10
Excellent
01 Aug 2025
Richard
Bed was good. Just a bit tight for space
Leisure Family
6/10
Pleasant
14 Jul 2025
Jan-Willem

Good for 1 night

Overall the stay was ok - the bathroom is modern - but it smells due to the lack of ventilation - the size of the bathroom is probably more for smaller people - at just under 1.90m I didn't feel very comfortable. The corridors clearly show that this hotel was built years ago - the flooring in the room could do with some renovation.
The staff are friendly and the breakfast buffet is what you would expect from Mercure hotels.
The car park is also fine.
Business
10/10
Exceptional
15 Jun 2025
NICOLE
Very nice property. Enjoyed the pool and bar area. Staff was very friendly, as well. Comfortable and clean rooms.
Leisure Family
6/10
Pleasant
27 Apr 2025
Sheri

No air conditioning

Hotel was great but the air conditioning wasn’t working. For the two nights we were there we didn’t have it. The room got very stuffy even with the window open. It rained the second night so we couldn’t open it all the way. Otherwise room was very clean and staff were very nice.
Friends_and_family Family
6/10
Pleasant
18 Apr 2025
Uwe
The room was located in first (ground) floor. It was very noisy, people chatting in the corridor. Breakfast wasn't meeting standards of a 4-star hotel. Layout of food not Breakfast room was noisy which is not nice if you would like to start relaxed into a new working day.
Business
8/10
Excellent
15 Apr 2025
Benjamin
A review
Leisure Partner
6/10
Pleasant
20 Feb 2025
Verified traveler
The stay in general was good, room was clean, the hotel a bit older, but after check-out I was shocked about the price for the breakfast. Hadn‘t realized it during booking/check-in. Until the prize for breakfast (40 €) will not at least be decreased by 50% I will not book again for that place.
Business
6/10
Pleasant
06 Dec 2024
David
We like the location and hotel, but were disappointed that the restaurant was closed on Sunday.
Partner
10/10
Exceptional
01 Dec 2024
Michael
The Mercure Hotel was lovely, the Rooms are immaculate and the Staff faultless.
The booking in and booking out was very quick and professional.
Leisure Partner
6/10
Pleasant
15 Nov 2024
Richard

Check the pillow before resting your head

Great hotel, stayed for 1 night on way down to Budapest.

Only downside was a blood stain on the pillow !
Friends_and_family Family
10/10
Exceptional
23 Sep 2024
Olatunde
Close to my area of visit
Leisure Family
6/10
Pleasant
06 Sep 2024
Vania
This hotel is ok for a few days in Aachen. Nice garden and swimming pool.
Leisure Self
10/10
Exceptional
17 Aug 2024
Adebola

Value for money

Very good service and hospitality
Friends_and_family Family
10/10
Exceptional
02 Aug 2024
HERVE

Très bon séjour

Belle chambre spacieuse belle salle de bains douche agréable
Petit déjeuner copieux et frais de très bonne qualité
Seul regret le coût du parking élevé en tant que client de l'hôtel 13 euros la nuit
Partner
10/10
Exceptional
30 Jul 2024
Michael
Great service with 24/7 front desk. Nice and clean rooms
Friends_and_family Family
10/10
Exceptional
21 Jul 2024
Jennifer
The hotel is nice, very clean and the breakfast is fantastic. But the real star of this hotel is the staff. Wonderfully helpful and friendly and they were so so kind to our daughter. Special shout out to Simone, she went above and beyond to make our daughter’s stay happy. We are so grateful, THANK YOU!!!
Leisure Family
4/10
Poor
11 Jul 2024
Verified traveler

Tired hotel and poor service

I have been staying at this hotel for many years and get the feeling it’s looking tired now, and needs a makeover. The bed was very hard and not very comfortable.
Biggest issue was the service - tried using the phone to ask reception to book a taxi, phone wasn’t working. Should the cleaning team not check that everything is working in the room? I told the reception staff about the phone but they told me I had to scan a qr code and fill out a request for it to be repaired on some website. I did this, and received an email later that day saying “solved” but with a message saying actually it was not fixed because there were other more urgent issues to be fixed that day. The email mentioned I could ask for a wireless phone if needed but why not just put the wireless phone in the room as a solution? Why make me have to do yet another step to get a resolution to what ultimately was a small and meaningless issue but handled very badly by the hotel. Left a very bad feeling about this hotel and i probably won’t stay here again. Time for a change!
Business
8/10
Excellent
25 Jun 2024
Simon
Rooms clean and tidy. Great nights sleep. Efficient staff
10/10
Exceptional
09 Jun 2024
Verified traveler
calme, bon service, bien situé très propre petit déjeuner copieux. Très bon séjour.
Partner
10/10
Exceptional
09 Jun 2024
Barbara

NICE PLACE TO STAY NEARR AACHEN CENTER

We had a nice stay, appreciated the quiet location of our room, the friendly and prompt service and the whole vibe of the place.
Partner
8/10
Excellent
06 May 2024
Jamal
Location is convenient
8/10
Excellent
01 May 2024
Michael
Wonderful hotel. Breakfast was great. Staff were kind and helpful. A little further from Aachen centrum than we had thought.
Leisure Partner
10/10
Exceptional
22 Apr 2024
Nils

Gutes, vergleichsweise günstiges Hotel in Aachen

Tolles Hotel mit bequemen Betten, leckerem Frühstück und nettem Personal.
Business
6/10
Pleasant
09 Apr 2024
j

Average

Comfortable, convenient hotel, what I would expect for this brand. We didn't take breakfast because this was an extra 23 EUR each. Parking was an extra 13 EUR. Easy walk into Aachen for dinner.
10/10
Exceptional
12 Feb 2024
Ida

2-day stay near family

Modern, comfortable, quiet. Great location, friendly staff, nice bar & lounge, easy parking. Highly recommend.
Friends_and_family Family
10/10
Exceptional
16 Jun 2023
Manuel

Good spot

Perfect for business. Very attentive staff, good breakfast and well situated.
Business
10/10
Exceptional
02 Jun 2023
Verified traveler

Hotel zu empfehlen!

normal großes Zimmer, sauber, Hotel zu empfehlen!

Allerdings ist die Lüftung im Badezimmer sehr schwach, so dass sich nach dem Duschen überall ein Feuchtigkeitsfilm absetzt.
Business
10/10
Exceptional
03 Apr 2023
Jeroen

Mercure aken

Handig hotel op loopafstand
Vriendelijke personeel
Alles was schoon en netjes
Friends_and_family Friends
10/10
Exceptional
10 Nov 2022
Trevor
As soon as you arrive you are greeted with friendly, helpful staff. The rooms are very comfortable and spacious.
Business Self
10/10
Exceptional
03 Nov 2022
Sergii
The perfect hotel.
Leisure Family
10/10
Exceptional
28 Oct 2022
Kalpana
The room was very comfortable. The bed and pillows were just right for a very restful night. The staff were very helpful and the room I stayed in had a one time free minibar service. Breakfast had a good spread of items and well prepared. Overall the hotel exceeded my expectations.
Business Self
10/10
Exceptional
19 Jul 2022
John

Excellent

Have stayed here for many years always good.
Partner
10/10
Exceptional
11 Jul 2022
Verified traveler

Nice hotel with a pool

The pool and the playground was very great for our 1,5 year old daughter. We had a great time!
Friends_and_family Family
10/10
Exceptional
24 Jun 2022
Clive

Great overnight stay

Loved the place. Easy to find being next to Europaplatz. Large carpark, immaculate good sized room with comfy bed. TV with huge selection of stations and even a gift of chocolate and nuts! Breakfast was good too. Will definitely look to stay again on my next trip to Aachen
Partner
10/10
Exceptional
15 Jun 2022
Antje

Sanctuary in Aachen

The hotel was clean, well equipped and quiet. Friendly staff and well behaved fellow guests made the whole experience very pleasant and relaxing. The breakfast was amazing. I wished I’d brought my swimsuit, the pool looked very inviting. Having a garden to relax in was a real bonus.
Friends_and_family Family
4/10
Poor
05 Jun 2022
shaun

Visit spoiled by smell.

The hotel looked very smart, foyer impressive apart from a terrible smell like drains or toilet smell which permeated the building. Our room on the first floor also smelt. Receptionist said she couldn't smell it. Hotel full so couldn't move rooms. Smell wasn't resolved throughout our two night stay.
Beforehand, had series of annoying emails about taking pets, parking charges, and worryingly asking to put in an email a credit card number to guarantee room booking if arriving late, even though room was prepaid. Hotels.com advice is never to do this, so I refused. This was disturbing to say the least.
However, the room was very nice, bed comfortable and bedding clean. Lovely bathroom. Just a shame these other points spoiled this stay.
Partner
10/10
Exceptional
01 May 2022
scott
Very nice hotel with easy access to Aachen and good access to bicycle / walking paths.
Hotel should provide gate through fence for guest access to walking path at rear of property.
Business Self
10/10
Exceptional
10 Aug 2021
Gabor

Family Trip

We have used this hotel in the past. It is a great choice. It is in a quiet location with comfortable beds and good breakfast.
Friends_and_family Family
8/10
Excellent
06 Dec 2020
Julian

Excellent considering the difficulties.

Good clean hotel at a reasonable price. Due to Covid the restaurant was only serving pizzas but under the difficult circumstances of Covid the hotel did the best they could. The room was clean and comfortable. The shower in the bathroom was superb!
Business
8/10
Excellent
14 Oct 2020
DR A H

Good in parts; Disappointing breakfast

Receptionist was excellent. Gave us very good info on eateries if the town. Room was very good. Breakfast was expensive and disappointing: too many gadgets (machine for making poor coffee, squeezing oranges and delivering little pats of butter on your plate); too little service.
Partner
8/10
Excellent
28 Jun 2020
Evgeny

overall nice place and professional hotel crew.

The hotel staff were very nice, helpful and gave the best service they could provide.
The toilet button was broken and had to be fixed.
In Germany there are still quarantine limitations and wearing a mask is required. Without mas you won't be checked in. Please take it with you, or purchase one from hotel desk 2,5EUR/each. Inside hotel, movement allowed only with mask. Inside the pull max of 4 people allowed.
Friends_and_family Family
10/10
Exceptional
24 Sep 2019
Paul
Wonderful staff, friendly hotel, bar man and cleaning lady lazy
Friends_and_family Friends
10/10
Exceptional
11 Jul 2019
Mei-Ling
Paring is convenient
10/10
Exceptional
03 Jun 2019
Michael

Last minute booking outside of Aachen

Plans changed and we needed a room - everything was booked but we finally found the Mercure Hotel Aachen Europaplatz. Food from the bar was good (we ate in our room) Everything was clean and we slept well. Very good find!!
Partner
10/10
Exceptional
26 Apr 2019
Markus

Comfortable overnight stay, would return anytime

Overnight stop on the way back to the UK. Arrived late, friendly and quick check-in. Room was clean and spacious, had been updated and happy with facilities. Comfortable beds for a good nights sleep. Didn’t have breakfast as left early the next day but would definitely book again when passing by.
Partner
10/10
Exceptional
26 Apr 2019
Alexandru

Super nice hotel

IT WAS AN AMAZING STAY AND I LOVE THE BREACKFAST
10/10
Exceptional
03 Mar 2019
Verified traveler
Good position from motorway and good parking,with clean rooms.
Leisure
10/10
Exceptional
07 Nov 2018
Islander
A good hotel for a traveler (motorist), recently fully renovated!
8/10
Excellent
20 Aug 2018
Stuart
Very pleasant hotel and area
Partner
8/10
Excellent
04 Aug 2018
Daria

Cups

Very nice hotel but when booked for 3 people- it should be 3 cups instead of 2 for tea/ water in the bedroom
Family
10/10
Exceptional
11 Jun 2018
David

Comfortable stay

Very comfortable stay in a good sized well equipped room. Staff were helpful and friendly. Breakfast was excellent with a wide range of dishes including cooked breakfast. Didn't eat here in the evening, although the menu looked reasonable as well as the prices. In good weather the pool and outside seating for having a drink would be attractive.Plenty of open air car parking space though it is chargeable at 8 Euros per night - some websites when I was booking showed it as being free. It is a little way from the town centre - about 20 minutes walk and there is not a great deal locally but it is a good base for travelling around the area. I would certainly stay here again if I needed a room in this area.
10/10
Exceptional
11 Jun 2018
James

Nice hotel for international travelers

This is a nice hotel and staff is very helpful for non German speaking guests
6/10
Pleasant
03 Jun 2018
Nattaya

Mercure, a dissapointment

After arriving at the remote, boring location where the Mercure is located, there was no warm welcome from the reception staff. Questions like: 'How was your trip?' or 'If there's anything I can do for you, we're right here' was the least I expected. I travelled with my baby girl and had to ask twice for a crib. At night I wanted to order roomservice but the menu in the room was really limited. I went to the restaurant for more options but the waiter wasn't really helpful at first. He had to ask the kitchen if it was possible to get something else delivered to the room. It was possible and I said I could wait for the food and take it to the room myself. Suddenly the waiter apologized for the waiting and offered a beer. He also wanted to help me to bring the food to my room. I thought: that's a little too late to be polite. Also check out was mediocre. Nothing like: 'How was your stay?' or 'We hope to see you again'. I would only recommend it because it is pretty close to the center (12 minutes by car).
Family
8/10
Excellent
22 Apr 2018
Andrew
The hotel was 20-25 minute walk to Aachen center. Ideal position on road network for travel. Rooms were spotless.
8/10
Excellent
11 Dec 2017
Verified traveler

Overall a good hotel

Very nice hotel overall. I personally found the bed uncomfortable and the shower flooded the bathroom but otherwise it was a nice room. About a 10 minute drive from the centre of Aachen but easy to find and means it's nice and quiet.
Partner
8/10
Excellent
05 Dec 2017
Verified traveler

Modern hotel with easy access to everything

Modern, contemporary hotel. Room was modern and clean. Staff were friendly and helpful. Just a short bus-ride to the town centre. Only tiny grumble would be the towels need to be updated but otherwise absolutely fine and good value.
10/10
Exceptional
15 Nov 2017
Verified traveler

Great standard

Excellent as ever
8/10
Excellent
30 Aug 2017
Robert
Nice hotel, we only used it to sleep as we were travelling to Dpa for the F1 everyday
Partner
8/10
Excellent
27 Apr 2017
Ash

Nice and clean but too noisy

Clean and modern rooms, very good shower but rooms are too noisy. Too much noise from hallway came into the room.
10/10
Exceptional
06 Apr 2017
Varunjeet

Comfortable

Aachen is about 2.5 hours drive from Amsterdam & we planned an overnight trip to visit. Nice location. We prefer staying at
Hotels just outside of the center so activity level is reduced yet easily accessible. Breakfast was good. Staff was friendly. Well worth the money for sure,
I recommend this place.
Family
8/10
Excellent
23 Sep 2016
Mark

Convenient and close to downtown

The hotel is very easy to arrive by car, has ample paid parking and is about 2km to the city center. The rooms are simple but clean and comfortable, their is a bar and restaurant (breakfast was quite good) and finally the internet is great.
8/10
Excellent
05 Oct 2015
chris

Quality Hotel

We were relieved, if not surprised, to find the staff spoke good English. We had a good night's sleep - the beds were comfortable and the hotel was quiet. The breakfast was also excellent and we regret not having dinner in the hotel in retrospect. Parking was fairly safe. Downside? The bath towels were rather small and wi-fi was not good before 22.00. It's also a bit further from the centre than I would have liked so we drove and parked in the centre to see the wonderful Cathedral and Treasury.
Partner
4/10
Poor
21 Sep 2015
Verified traveler

Worst. Pillows. Ever.

Just so-so. The pillows were all lumpy and very soft, like they were stuffed with small clumps of cotton. The bathroom towels were very cheap and thin. Most obnoxiously, they offer \"free wifi\" but slow it down tremendously to make you consider upgradingfor yet more euros.

It is a good 25-minute walk to the cathedral, but don't miss it...it is glorious and worth any effort to get there!
Partner
6/10
Pleasant
07 Sep 2015
Verified traveler

Food great but room not quite up to scratch

We had a third bed in the room which made it extremely compact. Two single duvets on the double bed was bizarre and the pillows were lumpy and half size, which I wouldn't expect from the standard of hotel. Breakfast buffet was very good although was lacking orange juice. Couldn't find any ordinary tea and they didn't have any pain au chocolate or much fresh fruit left by the Sunday either. The breads and cheeses were very tasty though and the scrambled egg and bacon were great too. The dinner buffet was really good value. The main courses were delicious and had lots of choice. Bit of a hike into the centre of Aachen but was down a busy road and felt perfectly safe.
Family
8/10
Excellent
27 Apr 2015
Nicholas

Good value for the price

Good value for the price.
Partner
10/10
Exceptional
31 Dec 2014
Verified traveler

Great hotel, with friendly staff and great facilli

This a great hotel with very friendly staff and very reasonable charges for its facilities. If we visit Aachen again then we will certainly be staying here.
8/10
Excellent
21 Oct 2014
Australian traveller

Comfort and good location

I enjoyed staying here for one night. I found the staff very helpful and also the room comfortable. This hotel was chosen for its parking option and location.
8/10
Excellent
05 Oct 2014
Frank

Nice hotel at Aachen

I think their location is good if you drive a car.
But for public transport (as like train, bus, etc), I have no idea how much close or far, how to get there.
Their support was comfortable and nice.
10/10
Exceptional
22 Sep 2014
Ron

Will definitely return if in Aachen.

We were visiting friends.and relatives.We spent 3 nights and will definitely stay again when we return to Aachen.
8/10
Excellent
23 Jun 2014
dootsy

Decent Stay

The stay was nice, food surprisingly good and value for money. The rooms were clean and comfortable. The location is OK, 20-25 minute walk to the city centre but quiet despite proximity to motorway etc. Check out took too long, would prefer an email invoice/bill. Would stay again.
6/10
Pleasant
17 Jun 2014
Verified traveler

OK hotel - not the best location

Hotel is ok. Staff was friendly. I was disappointed to find that the only pool they have is an outside one, and is very (too) close to the bar/terrasse area. I did not feel like walking around lots of people having their drink/diner in my swimming gears so I gave the swim a skip.Air cond was not efficient in my room. Breakfast was very good. You have to pay for the car park on top of your room price (very skinflint from a well known hotel brand). Overall: Average stay.
10/10
Exceptional
10 Mar 2014
Steve

Convenient stop

The staff were all helpful. Check-in was a breeze. Our room was clean and comfortable. We ate at the hotel restaurant, the service was good and I would give the food a 4/5. We would stay there again if passing through
10/10
Exceptional
07 Dec 2013
Matt Kal

Easy to find, short drive to city center

Easy access from the motorway with lots of parking. Parking is paid at the hotel for a reasonable fee. Access to the city center can be accomplished with public transportation or 10 min drive. Breakfast is available and had lots of hot and cold selection....far above a normal European breakfast. Wifi was sufficient for what I needed. We stayed for 2 nights and enjoyed our service and hotel
10/10
Exceptional
21 Oct 2013
Combilock
Ease of access to and from Motorways - with plenty of parking on site. great breakfast buffet. Privelage room worth the little extra.
8/10
Excellent
29 Sep 2013
Verified traveler

Nice business trip

The hotel looks a bit ugly form outside but it is great inside for a business trip. Very comfortable beds. Absolutely excellent breakfast, whether you like healthy fruit and cereals, nice cold meats and cheese or the full english - all was excellent! Very nice restaurant for dinner as well - delicious menu and with a good selection of food to give you a break of really heavy business lunches. Waiters could speak better english though, and if the restaurant is busy, very likely you will wait a very very long time. Wi fi is paid which - In the XXI century I cannot understand why wi fi is not considered an essential service, just like have sheets on the bed!
10/10
Exceptional
11 Jul 2013
Verified traveler

Clean and quiet

Very nice hotel with competent and friendly staff.
8/10
Excellent
10 Jul 2013
travel savvy
This is a nice hotel for an overnight stop over. It is a little bit out of the way though if you want to see attractions like the Dom. There is a charge for breakfast & the internet, also a 5 euro charge for parking if you are driving.The breakfast is 15 with the internet. .
10/10
Exceptional
21 May 2013
Joboy

Outstanding in Aachen

Very good quality, great staff, smart and helpful. Wonderful breakfast buffet.
8/10
Excellent
03 Apr 2013
Matt

Good, clean hotel conveniently located

Enjoyed our overnight stay, room clean and fairly large. Location good, easy to drive to and park at and only a 20 minute walk to the centre of the city. Would definitely stay again when visiting the city.
Family
10/10
Exceptional
07 Mar 2013
Verified traveler

very satisfied

A very nice hotel but location is not so convenient for sightseeing.
6/10
Pleasant
14 Feb 2013
Verified traveler
Clean and friendly...about average for a mercure. It is a little bit of a hike into the city center, but not a big concern for me.
10/10
Exceptional
15 Jan 2013
CaptMack

Great Place to Stay :-)

Nice layout and accommodations!
10/10
Exceptional
09 Jan 2013
Verified traveler

amazing service

our family got there at 10;30 and they let us check in at that time instead of 15;00 when they normally do the check in ... amazing service ..thanks
8/10
Excellent
17 Sep 2012
JoyR

worked for me

As a solo traveller in a car, I booked this hotel for the convenience of the car parking. The hotel is in the outer suburbs of Aachen, so as a tourist I needed a car and I accepted that I was not going to be in central Aachen and close to restaurants and sights. It worked for me - the restaurant on site is perfectly adequate, the room was clean and quiet and comfortable, hotel access is amazing for getting in and out and onto motorways, and the parking was secure and cheap. If you want to be in central Aachen and close to sights and shops and stuff, this hotel isn't for you, if you don't have a car, it is a difficult spot for getting around, but as an autotourist it worked well for me.
10/10
Exceptional
12 Aug 2012
Verified traveler
Nice quiet and good location, not far from the center. Breakfast was excellent with a wide selection of foods and drinks. Rooms clean and tidy.
8/10
Excellent
27 Apr 2012
Peter

Good Value for overnight stop

Smart ,modern hotel on outskirts of Aachen. Food at breakfast and dinner excellent.
6/10
Pleasant
27 Mar 2012
Alejandro

Unfriendly breakfast

Over priced hotel in all aspects and the staff for breakfast terrible attitude
10/10
Exceptional
20 Feb 2012
Verified traveler

Would stay again

Good convenient location for return from Austria and overnight stay. Staff friendly and helpful, restaurant good.
10/10
Exceptional
01 Oct 2011
John

Wonderful Hotel

This hotel is an absolute must to stay in if you are in the area, it is everthing you can wish for. The hotel, location and staff were all first class.
Partner
6/10
Pleasant
02 Aug 2011
Verified traveler

hotel fine, location bit scruffy but it is Aachen

Hotel down a side road, which looks a bit seedy. Wouldn't have been happy leaving my car on the road (and we aren't that precious about cars), so paying for the hotel car park is a must.

The hotel itself was clean and efficient. Just what we needed for an overnight stop.

Location & surroundings

Mercure Aachen Europaplatz
Joseph Von Goerres Strasse, 21, Aachen, Germany

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Mercure Aachen Europaplatz

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