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Mercure Hotel Aachen am Dom

Aachen · Germany

Peterstrasse 1, 1View location

8.6/10Excellent752 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.4/108.4
Condition8.6/108.6
Location9.6/109.6
Neighborhood9.2/109.2
Value8.0/108.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Hotel Aachen am Dom

Our hotel is in the heart of the old Carolingian city of Aachen, home to world-famous sights such as the Imperial Cathedral and Carolus Thermen baths. Our 3-star Superior Mercure Aachen am Dom hotel has 117 rooms with free WIFI.

Arrival: The hotel is just 766 yards from the main train station, 24. 9 miles from Maastricht Aachen Airport and 49. 7 miles from Cologne/Bonn Airport. If traveling by car, we are 1.

9 miles from the A544 highway and you can park in a public car park near the hotel (charges apply).

Read more about this hotelShow less

A stay at Mercure Hotel Aachen am Dom places you in the heart of Aachen, within a 10-minute walk of Aachen Cathedral and Elisenbrunnen. This hotel is 0.2 mi (0.3 km) from Katschhof and 0.2 mi (0.3 km) from Couven Museum. Stay in one of 117 guestrooms featuring LCD televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 24 per person
    • Nearby parking fee: EUR 18 per night
    • Pet fee: EUR 22 per pet, per night
    • Service animals are exempt from fees
    • Late check-out fee: EUR 30 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Polish

    French

Nearby attractions

Elisenbrunnen 0.2 km / 0.1 mi
Couven Museum 0.3 km / 0.2 mi
St. Nikolaus Church 0.3 km / 0.2 mi
Aachen Town Hall 0.3 km / 0.2 mi
Katschhof 0.4 km / 0.2 mi
Theater Aachen 0.4 km / 0.3 mi
Aachen Cathedral 0.4 km / 0.3 mi
International Newspaper Museum 0.5 km / 0.3 mi
Domschatzkammer 0.5 km / 0.3 mi
RWTH Aachen University 0.6 km / 0.3 mi
Suermondt Ludwig Museum 0.8 km / 0.5 mi
Eurogress Aachen 0.9 km / 0.6 mi
Marschiertor 1 km / 0.6 mi
Ponttor 1.1 km / 0.7 mi
Waldpark Lousberg 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 117
  • Number of floors (main building): 6
  • Suites: 6
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 17 more facilities & services
  • Check-out hour
  • Wi-fiExtra charge
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Luggage room
  • Breakfast room
  • Breakfast buffet
  • LGTBIQ friendly
  • Non-smoking establishmentExtra charge
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 16 m²SGL.ST
    SINGLE STANDARDPhoto unavailable5 photos

    Mercure Hotel Aachen am Dom

    SINGLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 17 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable7 photos

    Mercure Hotel Aachen am Dom

    DOUBLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 27 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable10 photos

    Mercure Hotel Aachen am Dom

    DOUBLE PREMIUM

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Direct dial telephone
    • Individually adjustable air conditioning
    • TV
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 22 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable6 photos

    Mercure Hotel Aachen am Dom

    DOUBLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 17 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    Mercure Hotel Aachen am Dom

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Housekeeping
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Satellite TV
    • Desk
    • Pay movies

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Mercure Hotel Aachen am Dom

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Hotel Aachen am Dom

8.6
Excellent
752 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
9.6 /10
Neighborhood
9.2 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Jacquelyn
We had a lovely room looking overlooking the restaurants and shops of the area. Had a fantastic soaking tube. We could walk everywhere.
Partner
10/10
Exceptional
22 May 2026
David C
-
Friends
8/10
Excellent
16 May 2026
Carl
Good location and decent breakfast. Price a bit on the higher side.
Self
6/10
Pleasant
24 Apr 2026
Alexander
Had to pay city tax twice.
Lady at the reception desk did not make a mark of my fee while check-in.
Thus, I was charged again on check out.
Self
8/10
Excellent
02 Feb 2026
Carl
Room was very clean and well organized . The location was a bit noisy overnight. Breakfast average and very expensive for what it is. Staff was friendly and courteous/ professional.
Leisure Self
6/10
Pleasant
04 Jan 2026
Andreas
Clean, modern room, but very little amenities: no fridge, no coffee machine or water heater, actually no coffee or water at all in the room, a tiny TV. This is ok if all you do is sleep in the room. But for the same money, you get better value elsewhere.
Partner
10/10
Exceptional
15 Dec 2025
Anne
We enjoyed our stay at Mercure Hotel Aachen. The room was clean and staff quickly responded to our request for extra pillows (we originally only had one each). All of the staff were friendly and very helpful. Breakfast was good. Not much noise outside considering how busy the Christmas markets were, so we slept comfortably.
Leisure Partner
10/10
Exceptional
04 Dec 2025
George
Very clean room! Very quiet although across from elevator. Room 218 was quite nice. Excellent stay and very close to center of town.
Self
10/10
Exceptional
21 Nov 2025
Ivor Simmons
The hotel is very well located for someone looking to enjoy the tourist attractions which there are many only a few meters away.
10/10
Exceptional
15 Oct 2025
Dominique
The bed was soooooo comfortable and the staff was very helpful - not just professional but friendly and welcoming.

We had a small issue with our car, we parked it in fron of the hotel to check in and by the time we got back out, there was a police officer writing us up. The officer saw we really were unloading and cancelled the ticket, but the staff got quite upset as they normally have an arrangement with the police that before writing up someone on the special spott \"for unloading only\" they check with reception if the people are indeed checking in and I just know the emlployee must have given him an earful when she spotted him...
Partner
10/10
Exceptional
05 Oct 2025
chris

good for more than one night

Lovely staff, top floor room with dedicated lift and panoramic views, thoroughly enjoyable
Partner
10/10
Exceptional
08 Sep 2025
Linda

A week in Aachen

Hotel staff were always very helpful.Room was clean and tidy.Location ideal for all amenities in Aachen town centre.All in all a very pleasant stay.
Friends_and_family Family
8/10
Excellent
05 Sep 2025
Stephen
Just a bit long in the tooth, eg base plate for wall card insertion came loose w insertion, exposing wires, responded to forceful pressure back against wall. But super functional otherwise.
8/10
Excellent
30 Aug 2025
Alexander
Good location. Very close to historical centre. Staff is polite.
6/10
Pleasant
21 Aug 2025
Kimberly

Could Improve

Room was cleaned, but walls were very scuffed, curtains dirty. Someone killed a bug on the wall with a shoe, big guts were still there and shoe mark as well. Breakfast was great, and staff were friendly.
Friends_and_family Family
10/10
Exceptional
29 Jul 2025
David
Excellent hotel stay. Great breakfast and big windows in room.
Leisure Family
10/10
Exceptional
17 Jul 2025
kyusik
near amdom very good location
10/10
Exceptional
15 Jun 2025
Carl
Very easy check-in experience. I loved the room which was very clean and spacious very well done.
Leisure Self
10/10
Exceptional
24 Apr 2025
HASSAN
Convenient, walkable distance to most of the old city, a friendly staff
Business Friends
10/10
Exceptional
29 Mar 2025
Nikolas

Comfortable

My second visit in this hotel , for us everything is good 👍
Friends_and_family Family
10/10
Exceptional
07 Dec 2024
Timothy
We stayed here for two nights. It's a really convenient location for the Altstadt, cathedral and Christmas markets. The staff were very friendly and helpful, the hotel is clean and in good condition, and our room was comfortable. We did hear some noise from the street in the night, but that was the only minor issue. Overall we were very happy with our stay here.
10/10
Exceptional
06 Dec 2024
Donald
Had a wonderful time at this hotel. Staff were wonderful.
Leisure Family
2/10
Poor
25 Oct 2024
mohammed
They are very rude and will not give you a chance to late checkout not even a minute which is very terrible.
Leisure Self
10/10
Exceptional
24 Sep 2024
Michelle
Great location! Rooms were spacious and very clean! Hotel spotless and a great location for walking everywhere!
Leisure Family
10/10
Exceptional
21 Sep 2024
Nikolas
Everything is good I like my stay in this hotel , really good quality of staying and very friendly staff at reception 👍😊thank you
Friends_and_family Family
10/10
Exceptional
30 Aug 2024
Julie
The hotel was really close to bars, restaurants and the shopping centre. The cathedral was literally round the corner. The staff were all helpful and friendly.
Leisure Partner
10/10
Exceptional
27 Jun 2024
kevin
Lovely hotel just down from the cathedral, was able to check in on line so just showed passport at reception.
Room was clean and comfortable and a good size.
Self
10/10
Exceptional
06 May 2024
Alan
Wonderful hotel and staff in a great location
Self
10/10
Exceptional
28 Oct 2023
Michael
Wonderful time in Aachen, in no small part due to Hotel am Dom. Very friendly and attentive staff. Room was nice and clean. Water pressure made showering pleasant. Quiet and relaxing time. Only problem is that the parking situation is not very clear. I believe the hotel lot is the underground section of the car park, but I parked in the upper floor and had difficulty getting out. If you drive, you might want to get this clarified first. Otherwise, everything was great, and I highly recommend the hotel.
Leisure Partner
10/10
Exceptional
11 Sep 2023
Gloria
Close to train station
Leisure Partner
8/10
Excellent
20 Aug 2023
Robert

Mercure Hotel a Good Choice but Lacks Amenities

Centrally located, Mercure Aachen is a good hotel choice for the location and nightly fee but rather bare bones - no restaurant or bar (breakfast is offered), hardly any lobby and no in-room mini-bar to keep drinks cold. While my mattress was bit hard, my room was otherwise well appointed and lit. Nice bathroom.
Self
2/10
Poor
30 Jul 2023
MARK

Disappointing Stay

There was a water leak from the ceiling and we had to lose time for our plans while the worker fixed it. The management refused to give us a new room or compensate us for our inconvenience. In addition, the water kettle leaked and we needed to get a new one, but had to retrieve it ourselves-it was not brought to us.

The neighborhood is noisy and the wi does do not keep out the street noise, even on the third floor.

We asked the front desk staff to reserve us a taxi in the morning and they would not, claiming that there are “always taxis out front.” When we needed one in the morning to catch our train however there were none, and we had to deal with it ourselves.

Overall a very disappointing experience for the money paid.
Partner
10/10
Exceptional
23 Mar 2023
craig

Heart of the city- great stay

1 night stay, very comfortable hotel. Parking is a challenge in the city but hotel does have designated spots in a nearby garage. Excellent room and breakfast, everyone was friendly. Very-city center, great for the sites and dining, shopping but very busy area.
Partner
10/10
Exceptional
10 Feb 2023
Ian
The property is very close to the main shopping area of Aachen. It is kept very clean. The gentleman who checked me in and seemed to be the only one on duty every time I walked by was really friendly and helpful.
Business Self
8/10
Excellent
06 Feb 2023
John

Will always book it if the price is right

We always stay here because it is in the centre of the city.
One disappointment water was cooler for a shower in the evening.
Otherwise all good.
Crazy price for breakfast as we only need Coffee and cake
Partner
10/10
Exceptional
14 Sep 2022
Richard
Nice fairly modern hotel. Close to the city center. Our room was quiet, however both my brothers complained of noise at night. Nice breakfast. Pleasant stay.
Leisure
10/10
Exceptional
11 Aug 2022
Verified traveler

Good hotel, would stay there again

Friendly staff, good hotel overall, clean, good value for money
Partner
2/10
Poor
23 Jul 2022
Verified traveler

Invoice request

I had emergency to go back home, I requested refund on the remaining 3 days. But the hotel refused and refused to give me checkout paper or any documents to prove that I checked out!!!!
So I can request a refund. I called and I requested email confirmation they didn’t even send that. I do t understand why !!!
Not even invoice !!!!
Self
10/10
Exceptional
05 Jul 2022
Victoria
It was a great room we were there for CHIO Aachen
Clean, quiet and convenient
Leisure Family
6/10
Pleasant
04 Jul 2022
George
Everything was fine but I left windows open at night and there’s a taxi stand rite outside and they talk so loud they woke me up even with windows closed …don’t get a street side room
Leisure Self
10/10
Exceptional
21 Jun 2022
Winston

Enjoyed

Really enjoyed our stay.
Partner
10/10
Exceptional
18 Jun 2022
Janet
I can not imagine a negative comment. Everything was perfect for me. All was clean, quiet, helpful, and convenient.
Leisure Self
8/10
Excellent
06 Jun 2022
Elif
Functional, smart designed rooms, spacious with nice viev over the city.
A bottle of sparkling water is a nice touch.

Short walking distance to city center. We preferred having breakfast in Old Markt instead of hotel.

One and only issue, NO PARKING at premises. Closest public parking is on the opposite street (w a huge Mercure sign on the entrance + plenty of spaces) yet we've been told there's no special rate/allocation for the hotel and paid €15 for 1 night👎👎👎👎
Partner
10/10
Exceptional
25 Apr 2022
Peggy A

Wonderful stay!

Excellent hotel and very friendly staff. Great location downtown and delicious breakfast.
Partner
10/10
Exceptional
31 Dec 2021
Tambra
I loved the location ....next to shopping, restaurants, and the Cathedral.
Leisure Family
8/10
Excellent
24 Nov 2021
Konstantinos

Nice hotel close to the city centre

Fair price at convenient location close to the city centre
Business
8/10
Excellent
30 Sep 2021
michael

Pluses and minuses

The rooms are small and lack a refrigerator or coffee pot
Location is terrific
Business
10/10
Exceptional
09 Sep 2021
Warren
Convenient to city, very clean, comfortable beds
Leisure Partner
10/10
Exceptional
23 Aug 2021
Verified traveler
Nice three star hotel. Air conditioning was helpful and our room had a nice balcony. Comfortable room overall in great walkable location.
Leisure Partner
10/10
Exceptional
04 Aug 2021
Verified traveler
The hotel is well located. Our room was spacious, nice and clean. The staff is very friendly.
Leisure Family
4/10
Poor
21 Jul 2021
David

Eingangstür

die drehtür am eingang ist so schwer und wenn man koffer dabei hat, ist es fast unmöglich mit koffer reinzukommen. entweder man sich selbst oder die koffer. eine andere tür gibt es nicht. auch ohne koffer muss man athlet sein, um die tür zu drehen.
im zimmer ist ein 180cm bett dann gibt es kein platz mehr dich zu bewegen.

the entrance swing door is so heavy and if you have suitcases with you it is almost impossible to get in with suitcases. either yourself or the suitcases. there is no other door. even without suitcases you have to be an athlete to turn the door.
in the room is a 180cm bed then there is no more space to move.
Business
8/10
Excellent
27 Feb 2020
ian
Was a good stay. Value for money, perfect location for shops and restaurants.
Partner
8/10
Excellent
10 Feb 2020
Verified traveler
The room was not as the images on the website. Our room was much smaller and we had no net curtains so people could look into our room.
Friends_and_family Partner
10/10
Exceptional
27 Nov 2019
Verified traveler

Nice Stay

Hotel was very nice. The staff were friendly and overall everything was very clean.
Business
10/10
Exceptional
03 Nov 2019
Verified traveler
Great! It's right next to Elisenbrunnen, so might be a bit noisy on weekend nights.
Business
10/10
Exceptional
09 Sep 2019
Jill

xh gem

Accommodating staff allowed me to check in early, which made my stay in Aachen much more comfortable. Pleasant room with all the amenities, but the location can’t be beat. Very reasonable as well.
Self
8/10
Excellent
21 Aug 2019
Verified traveler

August ‘19 stay at Mercure Hotel Aachen am Dom

Great hotel overall, I just wish there would have been more than 1 pillow & towel per person. Breakfast buffet was delicious, but kind of pricey! Perfect location in Aachen though.
10/10
Exceptional
31 Jul 2019
Verified traveler
I had reservations at another hotel that did not have AC, and I was there during a heat wave. I cancelled that other hotel, and this one took me on short notice and got my room ready quickly. Gracious staff, lovely breakfast, and AIR CONDITIONING for the weary traveler.
Business Self
10/10
Exceptional
30 Jun 2019
John

Perfect location, great service, spacious room

Came to the Cologne/Aachen area on business. Reserved an upgraded room and they put me in a top floor corner room with a spectacular view of the city. Room was large, spacious, plenty of closet space and a nice big bathroom. Service (check-in, check-out, and taxi to Hauptbahnhof) was professional, friendly, and perfect. Location could not be better - close to restaurants and the Aachener Dom & Radhaus.
8/10
Excellent
27 Jun 2019
Verified traveler
Very good location, helpful staff, uncomfortable bed
10/10
Exceptional
07 Jun 2019
Raymond
Perfect location to view the attractions by foot, great food options nearby
Family
10/10
Exceptional
03 Apr 2019
Verified traveler

Excellent hotel

Excellent stay; very nice people at the desk
10/10
Exceptional
23 Mar 2019
Verified traveler
Nice hotel, downtown Aachen. Friendly reception. Affordable parking nearby booked from hotel.
8/10
Excellent
12 Feb 2019
Verified traveler
This was OK for two nights. We had a very quiet and reasonably comfortable room, although a little small. Parking was a bit of a problem. But if you turn down the road that goes under the houses across from the hotel it's very cheap. I paid 9 Euros the first night and only 6 Euros the second night.
Leisure Partner
10/10
Exceptional
30 Dec 2018
S.M.
Fantastic location!! .
Leisure Partner
10/10
Exceptional
26 Nov 2018
Luke

Great central location

Received an upgrade on arrival and allowed early checkin. Good service, perfect central location and clean room
Partner
10/10
Exceptional
17 Sep 2018
Miss julie a morby

Perfect location

I liked the hotel with its perfect location. Staff were friendly, helpful and all areas were very clean. Free WiFi and the room was very comfortable. I didn’t find it noisy even though it is on a main road. There was a good choice for breakfast with fresh bread, meats and fruit. I enjoyed my stay and would stay there again.
6/10
Pleasant
28 Aug 2018
Verified traveler
The windows in the room don't seal, so not a good pick if you don't want to hear cars and people at the club down the street until 5am. Bed was super hard as well.
10/10
Exceptional
08 May 2018
Ross

Great hotel for a relaxing vacation in Aachen

I loved the central location of the hotel; it's very close to the historic center. It's just a 5 minute walk from the Cathedral and Rathaus. There is a parking garage very very close by if you arrive by car. The staff was very nice, especially during the breakfast. Overall it was a good value for the price.
Friends
8/10
Excellent
13 Apr 2018
Kaitlyn

Friendly staff and clean rooms

The hotel was clean and centrally located. The staff was very nice and helped immediately when the AC broke. Unfortunatly the service man couldn’t come til the next day but they offered free water and to move rooms anyway to make me more comfortable. I would highly reccomend this hotel for your stay in Aachen!
10/10
Exceptional
20 Dec 2017
lin17

Great location for Christmas markets and shopping

Took a taxi from station to hotel approximately 10 euros. Had room on 5th floor on street side. It was noisy with window open but we did want a great location right in the heart of the shops! It’s just a short walk to the Dom from here - lots of pretty shops and cafes and of course the market - perfect! Hotel is clean and room comfortable at a great price. Didn’t have breakfast or use the bar.
Partner
6/10
Pleasant
12 Oct 2017
Kay

Okay, but nothing special.

Front desk was competent but not welcoming. . Great location. Rooms were a bit rundown with stains on the carpet and dated furniture. Bathrooms were updated
6/10
Pleasant
11 Jul 2017
robert
Practically no service. No restaurant ( shouldn't be 4 stars). No parking.
8/10
Excellent
06 Jul 2017
Joseph L
Hot no air-conditioning. No elevator. Nice size rooms; good beds.Good location.
Partner
8/10
Excellent
03 May 2017
Oleksandr
Location is great, breakfast is great, room is cosy.
Partner
8/10
Excellent
02 Apr 2017
Verified traveler
The breakfast was rather expensive the food quality taken into consideration ( e.g omelette made of powder).
Wifi net very slow and useless for streaming
10/10
Exceptional
14 Mar 2017
Verified traveler
It was a wedding party and the staff was so very friendly and accommodating. The service could not have been any better. I would recommend this place to everyone and will rate it among the best in which I have ever stayed. I can't say enough good things about it. They operate it so very efficiently.
Family
10/10
Exceptional
02 Nov 2016
Carl

Good price and location

Great location near Cathedral and shops
Partner
8/10
Excellent
25 Oct 2016
I.K.

Good central location

The room was very small, but O.K. There was only 1 chair, so that one had to sit on the bed.
There was nowhere in the hotel, where one could sit and do any work.
Drive from Calais about 3 1/2 hours.
6/10
Pleasant
03 Oct 2016
Paul

More of an IBIS than a Mercure

The Hotel is more like an IBIS than a Mercure, the hotel is clean but is very basic. Not even a free bottle of water in the room. I know the hotel is a city center location but they could do something more to hide the noise (better windows etc...)

The bar is basic and only opens from 8pm
Partner
10/10
Exceptional
18 Sep 2016
Daniel

Beautiful hotel near the Aachen Dom

Central to many attractions this beautiful hotel was in a quiet area with access to great shopping and the Aachen Dom.
10/10
Exceptional
03 Aug 2016
DIONNE

Highly recommend

Very central, easy walk to lots. Train and buses close by. Loved this town. Very happy with Hotel. Would definitely stay there again.
Family
10/10
Exceptional
28 Jul 2016
Milo

Good location; good value.

Plus: Hotel is a short (2-block) walk to the Charlemagne museum (highly recommended) and Aachen cathedral (English tour at 2 PM). Room has temperature and fan controls. Minus: Hotel signage outside is tiny -- almost invisible from the street. No space in front to park. No info on nearby parking garages on website.
8/10
Excellent
10 Apr 2016
Verified traveler

Nice hotel in the city centre

I stayed for two days at this hotel and was very pleased with my experience. The hotel staff were friendly, and both check in and check out were extremely efficient with no waiting around.
My room was quite small but well-appointed with all the necessary amenities. The room had a modern feel to it and I really appreciated the balcony, which whilst overlooking the street was not particularly scenic, it was nice to have the additional space and the opportunity to step outside. The bathroom was clean and modern with only a shower, which functioned well and is fine for most travellers.
Unfortunately I did not have time on either day for breakfast at the hotel so am unable to comment on this aspect.
8/10
Excellent
04 Apr 2016
Takehiko

very nice hotel

Overall, it was great stay. Very clean, nice breakfast, helpful receptionests.
But wifi was a bit weak. sometimes it becomes on and off.
2/10
Poor
16 Jan 2016
Verified traveler

lied about exercise room

The main reason I picked the hotel was the advertised exercise room. Yes, they offer the fitness facility but you heave to leave the hotel and walk about 300 Meters to another Hotel (Novotel).
8/10
Excellent
27 Dec 2015
Chris
The Wi-Fi was a bit unreliable and the double bed was just 2 singles pushed together but this was an excellent hotel. Just couldn't give it 5 stars but it was close.
Partner
8/10
Excellent
25 Sep 2015
Siew Hua
Nothing much to complain. A good location and nice staff
Family
8/10
Excellent
18 Aug 2015
Ann

Close to centre of Aachen

Stayed whilst attending Aachen Horse show, very convenient for transport, and many resturants close by.
6/10
Pleasant
18 Aug 2015
Rosie

Close to town but tired.

Convenient location. Very small double room. Tired decor in public areas. Bar lacks atmosphere but can easily use town centre.
8/10
Excellent
31 Jul 2015
Katherine

A good hotel even after seven days!

We stayed seven nights in a room on the 5th floor with a great private balcony. The room and shower/toilet room were specious and clean. Staff at reception and those cleaning were friendly. However, the downside was that the bedding was awkward with very heavy duvets and no top sheets available. The other downside that surprised us was that the TV channels were only those in German language or dubbed from English to German, barring a number of news channels. We expected more movies/documentaries to be made available for international guests i.e. in English, French and Spanish (being the most common) or at least the capacity to choose the original language of the movie/documentary before it has been dubbed into German.
Partner
6/10
Pleasant
10 Jun 2015
Mark

Great location, good value for the price

Super location in the heart of the historic center of Aachen. Easy walk to the major sites, restaurants and cafes. Parking is across the street from the hotel (and hard to find if you don't know where it is), and convenient. Internet was adequate and 6 euro to upgrade to high speed for streaming video.
10/10
Exceptional
06 Apr 2015
Carla

Great hotel!

Excellent hotel and location! Stayed four nights while visiting Aachen. The hotel room was small but offered everything we needed. Location was awesome - could pop in to change before a meal, to grab an umbrella, etc. Will definitely stay again!
Partner
6/10
Pleasant
31 Mar 2015
mohammad

High price

nice due to in city center
Family
8/10
Excellent
19 Mar 2015
monroe

NEARLY PERFECT....

VERY NICE HOTEL, BEEN THERE BEFORE.. ONE ISSUE, WHICH THEY KNOW ABOUT, IS THAT THE TOWELS ARE ANCIENT. LIKE IN SOVIET TIMES, LIKE KITCHEN RAGS.. BUT THEY SAID THEY WERE WAITING FOR NEW TOWELS.. THATS THE ONLY POOR THING ABOUT THE MERCURE AM DOM... VERY FINE BREAKFAST...
6/10
Pleasant
07 Mar 2015
Verified traveler

Close to Aachen Cathedral

This is a basic business hotel with a good location just a few minutes walk from the cathedral and shopping district. And the red light district if you are into that. OK place for a night but I wouldn't recommend an extended stay here. It's on a noisy street. Rooms are too hot and no way to cool them off. And beds are uncomfortable
6/10
Pleasant
23 Feb 2015
Tak

Great location, couldn't be better.

If you want a German traditional taste in a hotel, this might not be the place, but if you are looking for a modern top quality hotel with good specification in central location, this is the place. Secure parking nearby (but would have liked to know where it was without stepping outside the car and go to the reception for directions!), and Aachen's historic attractions also in walking distance.
One thing disappointing was the broken desk-light. The bulb was cracked and the receptionist couldn't find a replacement. The engineering guy had gone home for the day and nothing could be done about it.
10/10
Exceptional
07 Feb 2015
James

Ideal for business / pleasure mix

Had to visit Aachen on business and wanted to be somewhere where I could also visit the famous parts of the old city - and this hotel is only a few steps from the old cathedral. The hotel has a good restaurant for breakfast (didn't try dinner) and there are lots of restaurants within a two minute walk (Dinnette is particularly good). Rooms were clean and comfortable.
8/10
Excellent
20 Jan 2015
lexispence

Christmas in Aachen

I only stayed at this place one night, but it was a generally good experience overall and I would definitely stay here again. The staff were quite pleasant with great English - they held my bags for a few hours after I checked out and before my next train. Unfortunately breakfast was not included with my rate and I was unwilling to pay 17 euros for it (though it did look to be among the better breakfasts I saw in Germany). Instead, I went to a nearby grocery store and put some drinks, fruit and snacks in my fridge and for my train ride - 11 euros to feed me all day! The hotel was right in the middle of town with lots of shopping and the cathedral close by. The Christmas markets and their daily produce market were right outside the door. You do need a cab to get there from the train station, however.
8/10
Excellent
29 Dec 2014
Dave

Clean and close to everything

Staff was helpful, but no early check-in. We did not eat breakfast as it was too expensive. I would rather spend my money on good local food. Rooms were clean and efficient. No seating area to sit and relax outside the room during the colder months. Our balcony was great, but unused as it was cold. I would stay here again if the price were reasonable.

Location & surroundings

Mercure Hotel Aachen am Dom
Peterstrasse 1, 1, Aachen, Germany

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Mercure Hotel Aachen am Dom

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