Name: B&B Aachen HBF
Address: Zollernstraße 2-4, 2, Aachen, 52070, DE

6/10

Pleasant

26 Jul 2026

Victoria

Premier double room - room was huge but lighting was misplaced meaning the only main lighting was above the bed. The shower had no door and a large rainfall style meaning the floor was drenched even after a quick shower. Stayed for 4 nights and housekeeping came once after 3 nights. Coffee machine had some stagnant, brownish water in the tank which put me off using it. Air conditioning wasn’t particularly powerful meaning it was still pretty warm. Beds were comfortable and in a good distance from the train station. Pretty cheap, but you clearly get what you pay for. Would be happy to use B&B Hotels again, but at least I’d have a better understanding of the standard to expect.

6/10

Pleasant

24 Jul 2026

Tom

Keypads very noisy at night so quite disturbing. Bathroom very small

10/10

Exceptional

16 Jul 2026

Cynthia

Great property for its price point! The staff were very helpful, the air conditioning functioned well, and the room was clean.

Friends

10/10

Exceptional

14 Jul 2026

Samantha

Clean, great location (10-15 walk to city center) with a great, friendly staff, this lodging met all my needs.

Family_with_children

8/10

Excellent

29 Jun 2026

Sadik

My family and I had a wonderful stay! The hotel was very clean, the staff were incredibly friendly and welcoming, and they made us feel right at home. The rooms were on the smaller side, but that’s quite typical for Europe and they had everything we needed for a comfortable stay. Overall, it was a great experience, and we would definitely stay here again. Highly recommend!

Family

8/10

Excellent

25 May 2026

Stephane

Good location and excellent breakfast.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Samantha

Has what you need for a trip, good location.

Partner

10/10

Exceptional

09 May 2026

David Robert

Great spot close to the train station and a short walk to city centre. Very helpful staff. Excellent stay all around.

8/10

Excellent

08 May 2026

Eshrat

Location

Family

8/10

Excellent

22 Mar 2026

Andrew

Clean functional room

Self

8/10

Excellent

05 Dec 2025

Lawrence

Great location. 5 mi walk to trains and restaurants. Friendly staff.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Krista

Great room. Lots of space. Good location

Leisure Family

6/10

Pleasant

18 Sep 2025

Hugh

Value hotel experience

Room was clean, staff helpful, breakfast fine. You do get what you pay for. Room walls are thin and the beeping of the code locks are disturbing especially at 2.30 in the morning

Business

8/10

Excellent

21 Aug 2025

Sam

Great location

6/10

Pleasant

10 Jul 2025

Elizabeth

Room was tiny, bathroom tiny. AC did not work very well. Parking garage was tiny.

Leisure Family

8/10

Excellent

05 Jun 2025

VIcente

Good staff. Not far from main attractions.

Partner

10/10

Exceptional

09 Dec 2024

rt

Near hbf, good to stay

10/10

Exceptional

26 Nov 2024

DAVID

Friendly Hotel in Good Location

The hotel was well located, short walk from the station. The old town was 10 minutes walk away.
Very friendly greeting at reception, and room was good. Very clean, plenty of space, and a comfortable bed.

Self

10/10

Exceptional

18 Aug 2024

Lisa

Huge room, underground parking garage was easy to find. Great hotel with friendly & helpful staff.

Leisure Family

10/10

Exceptional

08 Jun 2024

Mark

Excellent staff, room size and location.

8/10

Excellent

28 Dec 2023

Todd

Good value

Everything was great except the curtains don’t close to block out the lights.

Partner

10/10

Exceptional

17 Dec 2022

Peter

Perfect economy accommodation

Beautifully warm (in very cold weather) with heating one could control. Convenient location, 10 mins walk from station and 15 from city centre. Breakfast excellent for choice and quality.

Friends_and_family Family

10/10

Exceptional

01 Dec 2022

Michael

Staff was friendly and dealt with my poor German well. Good location to walk to downtown and explore from.

Leisure Self

10/10

Exceptional

01 Oct 2022

Verified traveler

An affordable hotel

The best part was its close proximity to the railway station & the old town which was about 10 mins on foot. There are places to eat, cafes & shops nearby so quite convenient. The room was comfortable, clean but simple.

Partner

10/10

Exceptional

01 Sep 2022

Robert

Very Nice Hotel & Friendly Staff!

Leisure Self

8/10

Excellent

09 Aug 2022

James

Stayed for 3 nights, hotel was located a short walk from the station and the town centre, clean and tidy with friendly staff. Bathroom was cozy but functional, overall for location and value for money it was very good

Friends_and_family Friends

8/10

Excellent

30 May 2022

Erin

easy, clean, convenient; good value for the price

Leisure Partner

8/10

Excellent

01 May 2022

joseph

Very very small room bed and bath period!! if u are a big person u will never fit into the shower But if u need a clean room bed and shower it a good value

Business Partner

10/10

Exceptional

18 Nov 2021

Verified traveler

Brilliant location and stay

We were a last minute booking, it was very easy to get in. We had an issue with the room and we moved straight away without concern. Very helpful

Partner

6/10

Pleasant

23 Dec 2019

Verified traveler

The Staff was great. There is very limited parking for a hotel with so many rooms. You had to get there early and park, then not move your car so you did not loose the space.

Business_and_leisure Partner

8/10

Excellent

16 Dec 2019

Verified traveler

I wished there was a fitness centre. Other than that, very nice.

Business Self

4/10

Poor

26 Aug 2019

Verified traveler

Hotel in need of renovation, place gradually falling to bits. Room had cigarette burn marks, cracked window, dents in the skirt board area, extremely small and generally poor for Ibis standards. The good things were proximity to station, breakfast and free luggage storage.

Leisure Self

4/10

Poor

29 Jul 2019

Verified traveler

The location is great and the room was proportionally clean. The room lacked several basic stuff like slippers, garbage can...etc. the room is really small and also the bathroom (for the price paid 89 euro/night). We tried to call the receptions several times no one answers the phone so we had to go personally to the reception whenever we needed something. They didnt have tooth brush or paste for instance. It’s just not a typical Ibis experience

Leisure Family

8/10

Excellent

01 Jul 2019

Verified traveler

Room extremely small (shoe box) but clean, staff nice enough. Had to wait 2 hours for our room to be ready and did not have the 2 double beds only 2 single beds

Friends_and_family Family

10/10

Exceptional

12 Jun 2019

Bridget

Grand

Everything was satisfactory

Partner

8/10

Excellent

10 Jun 2019

Dr G

Tiny bathroom it's true!

Cramped room & miniscule bathroom & we're a petite couple so for anyone with size &/or height, staying here would definitely be a challenge! Friendly tho & clean. Rubbish thin pillows & only 1 each was poor, especially for the price. Air con a plus, lack of a kettle tho.

Partner

8/10

Excellent

16 May 2019

Laurence

Very good as usual. I have used this hotel before and for the price you cannot fault it

Partner

8/10

Excellent

10 Apr 2019

Marco

All good

Good

10/10

Exceptional

09 Apr 2019

Rohit

Best service in the town.

I came to Aachen for business trip and stay at the hotel was really good!

8/10

Excellent

18 Mar 2019

Marco

Noisy but close to Main Station!

Noisy but close to Main Station!

10/10

Exceptional

17 Mar 2019

John

Great value hotel in Aachen.

Staff were really nice. Room was great. Price was excellent. The hotel has secure underground parking for just €9 per night.

Partner

4/10

Poor

15 Feb 2019

Ioan

Good tgat is near central station

Modest hotel for 2 stars. Breakfast was quite good. Room where very very small and bed sheets and pillow where not fresh. Bad thing is walls are very thin and you can hear everything on the other rooms or on the hall

10/10

Exceptional

02 Nov 2018

Den

Very convenient and well situated within the reach of the city centre.

8/10

Excellent

20 Oct 2018

John

Only one night.Exacfly what I wanted for an overnight stop near the station. Only short owing was that there was no means of making tea or coffee in the room and no glasses for water.

8/10

Excellent

21 Sep 2018

Rita

Same ol ibis room, tasty bfast, super nice staff

Ibis is synonymous with low cost, basic rooms near transportation. This one had really nice staff and better than average breakfast. Easy walk from train station and to Aachen old town.

8/10

Excellent

31 Jul 2018

John

Nice, clean hotel and perfectly located

6/10

Pleasant

30 Jul 2018

Markus

Small and AC doesn't not work at all

The hotel is conveniently located within walking distance from the train station. The staff was very friendly. The rooms are extremely small and not suitable for 2 people. There is barely enough room for a suitcase. The room was clean but be aware if you are traveling in the summer the air conditioning is a joke. Be prepared for some hot nights.

Partner

6/10

Pleasant

28 May 2018

Verified traveler

VERY CENTRALLY LOCATED

I'VE stayed here before - it is cheap and in the middle of the city. Nothing special....

8/10

Excellent

13 May 2018

David

Perfectly fine hotel.

The hotel was fine for our purposes. Near the train station and offices that we needed to visit. I appreciated that the front desk directed us to a local business where we could rent bikes.

Partner

4/10

Poor

12 May 2018

alan

AJS/AACHEN 2018

Arrved late, very tired, bath room very small, I am a big person. TV DID NOT WORK,

8/10

Excellent

12 Mar 2018

Verified traveler

Location: 6-7 mins walk to the historic center and 1min walk from the train station (hauptbannhof)
Staff: very friendly and helpful (check-in in less than 5 mins!)
Room: very clean but small, the twin beds were 80cm wide or less but very comfortable, the pillows could be better
Bathroom: clean but very small

Other Positives: TV has a lot of channels, hairdryer, room price and Parking ( 7€ for the whole day)

Other Negatives: No coffee machine or coffee in the room, just at the reception bar and dining room. The walls are too thin and you can hear everything in the corridor.

4/10

Poor

29 Jan 2018

MARTIN

Hotel in accordance to its low price

Extremely small bathroom, very noisy from the street, miniaturized room, paper thin wall so one can hear anything from the rooms next doors, but all of this is in accordance to the low price which this hotel charges, so difficult to expect more / Convenient location in proximity to the central train station.

10/10

Exceptional

06 Jan 2018

Verified traveler

Great value for money hotel

Staff were very friendly. Got a great large size room. Buffet Breakfast was fantasic (especially waffle maker) would highly recommend taking this option. Great location convinient walking distance to everything you need.

Partner

8/10

Excellent

24 Dec 2017

Verified traveler

Hotel located very close to the train station and also in the center of the city.

8/10

Excellent

23 Dec 2017

John

Convenient

The IBIS Hauptbahnhof is close to the station and close to the Christmas Markets.

8/10

Excellent

05 Nov 2017

Verified traveler

Cheap and well located

Very good value. Didn’t Pay a lot, hotel was clean and nicer than we imagined. 6min walk to main train station and 12 min to the centre. So worth it! We brought our dog and had no problems.

8/10

Excellent

01 Oct 2017

Marcelo

Walking distance to historical Aachen

A dog friendly hotel, a nice and plentiful buffet breakfast and good location just 10 minutes walking from historical Aachen. Good WiFi. Friendly front-desk. Has its own parking. A problem was we were placed on a smoking room the first night to have a non-smoking room the following night.

Family

8/10

Excellent

18 Sep 2017

Sean

Location good, just out of centre, rooms clean, bed comfortable, staff friendly and helpful.

8/10

Excellent

30 Aug 2017

Verified traveler

ideal place to sleep

yes the room is small but its very clean, practical and well priced. nice bar, close to the train station, quite a nice place to sleep if out and about all day

10/10

Exceptional

14 Jun 2017

Elise

Nice location and wonderful staff.

The hotel was in a great location and clean but the walls in our room need a coat of paint lots of marks on the walls but then again we were there just to sleep.

Family

10/10

Exceptional

08 Apr 2017

Andy

Convenient for station

Stayed fro 2 nights. Travelling alone. Safe area. Enjoyed breakfast.

10/10

Exceptional

18 Mar 2017

Verified traveler

Great value and good breakfast

Comfortable room, fantastic breakfast and very EXCEPTIONAL staff!

10/10

Exceptional

06 Feb 2017

Verified traveler

Comfortable

Excellent and full of comfort. The room was small but for me it was okay since everything else was fine. Good for 1 person especially for business tours.
Wifi was a bit slow for surfing, it could have been better.

4/10

Poor

16 Jan 2017

John

They charge parking so be aware of it. Room is too tiny.

4/10

Poor

27 Oct 2016

Verified traveler

Very noisy, definitely wouldnt stay again

Upon arrival at the hotel, the reception staff did not appear to have my reservation on file, they then gave us a twin room (instead of the double we booked) the hotel is located at the corner of a busy junction and although some traffic noise can be heard, this wasn't the issue. The level of noise from surrounding rooms and the hallway ensured that we did not get a proper night’s sleep on both nights of our stay. I very rarely complain and it takes quite a lot to keep me awake but this was really quite bad and I would suggest ear-plugs if you do plan to stay here or alternatively, stay somewhere that's worth the money - this place is definitely not.

Partner

6/10

Pleasant

28 Sep 2016

Jie

Room size is comfortable, with basic supply( towers), no kettle.our room was facing a main road therefore quite noisy at night because of motorbikes and car engines.

Family

6/10

Pleasant

21 Aug 2016

Verified traveler

Ibis hotel

It is better to book breakfast with your hotel. And make sure to know about breakfast timetable. Also how big is the shower and toilet

2/10

Poor

15 Aug 2016

natalia

Nightmare.

They had no idea that I had a reservation and transferred me to a \"house of horror\" buschhausenn hotel.
This hotel closed its door and I had to sleep in the street. The lady who mistreated me terribly.

10/10

Exceptional

19 Jun 2016

DavidH

One night stay

Great location close to train station and town centre. Friendly staff at reception and the room was really clean and in good condition.

8/10

Excellent

06 Jun 2016

Sohnatda

The hotel is quiet and not too busy.

My stay is just for sleep. I went out during the day, no activity in he hotel.
At the end of the day, after work, I was very relax in this hotel. It's not busy like some hotel in the big city.

6/10

Pleasant

22 Apr 2016

Dan

Nice location near train station and Old Town.

Very friendly staff, good location: within 15 min to station, Old Town, and Carolus Spa. Good sized room. Very poor free wifi, room smelled very strongly of cigarette (almost unbearable).

8/10

Excellent

04 Mar 2016

Brad

World's smallest bathroom

Ibis hotels generally do the basics well and the Aachen HBF Ibis is no different. However, it has the world smallest bathroom - it is really amazing how small it is, you can hardly get in or out of the shower. Also the rooms aren't completely soundproof so you can hear people talking in the corridor outside.

4/10

Poor

15 Nov 2015

Verified traveler

Not what is says on the tin

Booked a non-smoking room. However at around 9pm our room started to stink of cigarette smoke. The reason for this being that the majority of rooms on our corridor were smoking rooms (I'd go as far as to say ours probably was too and they had just removed the ash trays prior to our arrival) and people were smoking in the hall ways too. Went down to complain to reception and ask if we could change rooms but was told this wasn't possible as they wouldn't be able to re-sell our room. After kicking up a bit of a fuss, was told that somebody would come and check our room \"in a few minutes\" and if they felt that they could re-sell the room then they would move us. Half an hour later I had to return to the front desk as no-one had been up. I handed over the \"15 minute guarantee\" poster which informs you that the hotel will rectify any issue may have within 15 minutes or you would be refunded, but was told that because wanting to have a non-smoking room was the \"wish\" of the guest and not a requirement, then it didn't really matter that the room stank of cigarette smoke. Basically they couldn't care less. We ended up checking out 4 hours earlier than required (at 8am) as the air in the room had that dry stale feeling normally brought on my smoke and we had both woken up with sore dry throats. In all the hotel couldn't care less that they hadn't provided the product or service that we had paid for, and this will be the last time that we will be using an Ibis hotel.

8/10

Excellent

15 Aug 2015

John

Good value

5 min walk from the station & 10 min walk to the main centre , everything you'd expect from a Ibis , it has secure parking too , I would stay again

8/10

Excellent

28 Mar 2015

Daryl

Comfortable short stay with great service

A two day stay for business. The staff were very friendly and allowed an early check in. I appreciated the baggage storage on departure day, as other hotels from this chain have not permitted that. Breakfast had a lot of options, but limited hot food options. Room was comfortable, although the bathroom is tiny and would be difficult to manoeuvre in for a large person. A small amount of road noise, but it didn't really affect me.

10/10

Exceptional

02 Mar 2015

Monte

good stay

great

Partner

10/10

Exceptional

26 Feb 2015

David

Good hotel just outside town centre

Good hotel only let down no tea and coffee facilities in room - clean, good breakfast and within easy reach of town centre

8/10

Excellent

17 Dec 2014

Verified traveler

Xmas Market

Ibis hotel provided clean basic accommodation at a reasonable price. Enjoyed a pleasant 2 night stay in hotel located within 10 min walk of Town Centre and Xmas market. Staff pleasant and helpful.

Partner

8/10

Excellent

22 Oct 2014

Chrissie

Great Ubernachter Hotel

Friendly and efficient service, within walking distance of Hauptbahnhof, Zentrum Stadt, shops and main tourist attractions of Aachen. Excellent value for money.

8/10

Excellent

07 Oct 2014

Frank

Value for money

Nice bathroom, good bed, but I missed having a fridge / minibar.

6/10

Pleasant

22 Sep 2014

Barbara

Reasonable budget hotel for business.

We overnighted here at the start of an inter rail trip. Perfectly fine for that but not suitable for a long holiday stay.

6/10

Pleasant

12 Sep 2014

Verified traveler

Spartan

This is fairly typical of an Ibis. Rather spartan furniture and basic facilities. The worst thing is the noise from the road. Luckily I could change my room to the inside. The bathroom was very cramped as were the cupboards. They only provide winter weight duvets even though it was hot outside. Generally a place to avoid.

6/10

Pleasant

19 Aug 2014

Verified traveler

historic city visit

interesting city for early medieval sights including cathedrals and the Charlemagne museum.

6/10

Pleasant

24 Jul 2014

Michael

An Ibis is an Ibis - WYSIWYG

You know what you get with an Ibis and I stayed at Ibis hotels most of my working life, until their quality-price relationship went askew. Sadly this one had no restaurant. Getting into the car park was a challenge. Located a ten min walk from the cathedral was its redeeming feature. The architect had fun with so few right angles in the building, which made the room oddly compact and I managed to bang my head on the wall sitting on the loo, (really), in the bathroom which measured 3 feet x 7.

Partner

8/10

Excellent

22 Jul 2014

John

Hotel for Aachen

Hotel clean and within 15 minutes walk to city centre. Rooms very small, however they are equipped with everything that you may need for a short stay. We kept falling over case or chair in room because we had barely any room to move between bed and on suite. The on suite is also very compact.
Food for breakfast can be obtained cheaply form the shop opposite so we did not need to eat in the hotel.

10/10

Exceptional

22 Jul 2014

Verified traveler

Within easy access to the station and town centre.

I stayed there for 1 week a couple of years ago and the staff still recognised me.

6/10

Pleasant

06 May 2014

Gary Lightfoot

Ear plugs

All good here except really loud in corridors, walls seem paper thin.

8/10

Excellent

02 May 2014

lesis

Good location, Good parking

Second stay here, will be using it again. Always get a suite, it's worth the extra.

Family

8/10

Excellent

29 Apr 2014

Lena S

Excellent serivce

Overall I am greatly satisfied with my stay at Ibis Aachen Hauptbahnhof Hotel. The room was just the right size, comfy bed. The bathroom was a little too small for my liking, but it is more than enough for a couple of nights. The only thing I didn't enjoy was the noise of traffic starting from 6 a:m. Ask for a room not facing the street! Otherwise, great service, even during the late hours )))

8/10

Excellent

01 Apr 2014

Tanja

convenient location

had a good time in Aachen. Chose this hotel due to location as it is quite central and most things can be done by foot. Had free Wi-Fi in the room which was great! the car parks were small and I had a rather large car and struggled a bit (but that's just me I guess)
The room was fairly clean and so was the bathroom. It was quite small but I was there only for 4 nights and all I needed was a bed and a shower, and so it has done its deed!
the people were friendly and knowledgeable

10/10

Exceptional

08 Mar 2014

Graham

Great staff

This hotel is excellent value for money and the staff are extremely friendly and helpful. The parking is very convenient and the staff go out of their way to show you the best places to eat and drink in the City. I would definitely use this hotel again!

10/10

Exceptional

19 Dec 2013

John

great loctaion ,very helpfull staff

great location,easy 10 min walk to christmas market which is great ,very helpfull staff and easy parking

8/10

Excellent

05 Dec 2013

lesis

Good Location

Ideal for town center and touring the area.

8/10

Excellent

14 Oct 2013

Murray

Good hotel, great location

This is a working hotel, not a place for an extended holiday or romantic get-away. It is clean, safe, a short walk from the train station and an easy walk to the centre of town. The staff was helpful and friendly. It was a fine, inexpensive place to use as base for a 3 day working trip.

6/10

Pleasant

20 Sep 2013

Ray

Clean but small

Not accustomed to the small awkward room setups. Rooms were clean and located to areas we were visiting. Underground parking was free.

8/10

Excellent

09 Sep 2013

Verified traveler

near train station, breakfast buffet rich and variety of cold meat, very friendly employees

8/10

Excellent

29 Aug 2013

James

good, clean hotel

Hotel is well located and very clean with good service and secure parking. However one needs to be careful of the shower tray. It can be very slippery. I have noted this over 2 stays and in 2 separate rooms.

8/10

Excellent

25 Jul 2013

Wendover couple

Friendly service

We had a one-night stay on our way home from holiday. We found the hotel easily and the reception staff were friendly and helpful, advising us where we could find a restaurant at 10pm in the evening. The only negative thing was the size of the shower room - smallest I have ever seen!

10/10

Exceptional

02 Jun 2013

Regular traveller

Friendly and helpful staff

Spotlessly clean hotel with helpful and friendly staff and an excellent breakfast. Bedroom on the small side but fine for a short stay.

8/10

Excellent

05 Apr 2013

Roger

Ibis hotel Aachen

Ok for a chain hotel clean, tidy good service