Name: OYO The Arch, Wembley Stadium
Address: Harrow Road, 324, London, HA9 6LL, GB

2/10

Poor

19 Jul 2026

Julie

DO NOT BOOK THIS HOTEL. We had tickets for Bruno Mars on Saturday 18th July and when we arrived at the hotel were told that our room had been cancelled in February and the hotel was overbooked by Expedia, I booked and paid in full in January, we’d had no notification of the cancellation or refund, which should have happened in February when they say they cancelled the room. It appears this is a common practice with the hotel when there are concerts on at Wembley Stadium. There was another couple at the hotel who had been told the same thing. They sell the rooms for higher prices. I am now trying to get a refund but when I called their customer helpline the lady I spoke to couldn’t find my booking. Expedia are now trying to confirm the cancellation although I keep getting messages from the hotel saying we hope you’re enjoying your stay, so it looks like the person we spoke to on the reception desk has marked us as having checked in. This looks like a total scam and a way to avoid paying the refund. I do have proof of homeward travel which took 4 hours, we finally arrived home at 2 am. This has happened to others who booked for Harry Styles and Coldplay concerts. See google reviews and please avoid

Partner

2/10

Poor

19 Jul 2026

Darren

Didn't get a chance to stay as when arrived we were told our room was cancelled receptionist was very unhelpful. We explained we booked in January & fully paid when we booked he said they cancelled in February & Expedia should of notified us. Told him we have not been notified hence why we turned up. We contacted Expedia for help explaining everything to them they told us our room was still booked they heard nothing from the hotel regarding a cancellation in February. The guy on reception we found was rude he was obsessed with us checking our emails we told him repeatedly we have had nothing about a cancellation we then asked for proof of email that was sent to Expedia he went into the office came out a few minutes later with a print out to which we told him this is not proof of email we said he just typed it out in which he didn't deny but wouldn't let us have it , it was just a basic letter no email address on it nothing atall to show it had been a sent email. We were not the only ones another couple came in & was told booking cancelled too. We found the receptionist very unhelpful & to be honest he seemed like he couldn't be bothered with helping for a solution in the situation it was basically no room for you now leave, couldn't answer any questions we had regarding this just check your emails was all he kept saying.Thankfully Expedia came through & got us a lovely hotel to stay in which was superb. Would never use this hotel again thoroughly disappointed 😞

Partner

10/10

Exceptional

06 Jul 2026

Akshita

Very convenient stay with food and walking around in the area. Lots of nearby restaurants and bars. OYO has great staff and restaurant with best service. I highly recommend stay.

Family_with_children

2/10

Poor

04 Jul 2026

Ligia

I booked this property last January for my daughter coz she will be watching a concert. When she got there yesterday, the staff said theres no booking under her name or mine. Not very helpful at all and very rude. Good thing I booked through Expedia and they called the property and found out they overbooked the place!!! Expedia helped us with new booking, better than this OYO place. AVOID BOOKING THIS HOTEL!!!

Friends

10/10

Exceptional

03 Jul 2026

Noemi

Great place to stay if you have an event to Wembley. Walkable distance and so many things are close to it. Staff was helpful as there is no lift.

Self

2/10

Poor

02 Jul 2026

Sharon

When we arrived they had no record of our booking even though booked in January for July. Kept getting emails confirming our stay ended up having to go to another hotel 4 miles away

Friends_and_family Friends

2/10

Poor

30 Jun 2026

Ligia

I booked this property last January for my daughter coz she will be watching concert. When she got there yesterday, the staff said theres no booking under her name or mine. Even if we have all the booking info etc.Not very helpful at all and very rude. Good thing I called Expedia and complained. Very helpful and they called the property and found out they overbooked the place!!! They helped us withthe cost for the new booking, and got a refund as well from the previous one. AVOID BOOKING THIS HOTEL!!!

Friends

2/10

Poor

28 Jun 2026

Toni

I travelled over 3 hours to stay at this property so I could attend a concert in Wembley. I arrived at the property at around 15:30 to check in to be told the hotel couldn't find any booking reservation in my name, other groups of people had the same problem. This caused me to miss the show I'd booked the whole trip for. I was left stranded in London heavily pregnant, I am absolutely appalled!

Partner

4/10

Poor

28 Jun 2026

Parker

Booked this for 2 nights but separately in case we only needed 1 night. Tried to combine the booking was a nightmare. Was given a number for front desk that wasn’t in service. Called the booking line who said I had to call front desk on the number that wasn’t in service. Went back through to hotels.com and got a managers number which went straight to voicemail. Having read reviews prior to arriving we were concerned. Checked in ok. Room was ok. Mattress wasn’t that hard as stated in other reviews. Room was absolutely boiling though! One crappy fan left in room that we had on 24/7. Shower needed a good clean with a scrubbing brush and a good cleaner/bleach.
Didn’t know on booking it’s above a pub with music thudding until the early hours. Then someone banging early the next morning. Only positive was the 5 min walk to Wembley stadium. I would stay elsewhere in you could.

Friends_and_family Family

2/10

Poor

26 Jun 2026

Donna

Here is the Email I directly sent to the facility—

Team OYO: Thank you for reaching out to me. I find it interesting you would reach out considering my 2 night stay miserable for the accommodations provided.

Here is a list of things I found unacceptable—

On the first day (6/22/26), when I attempted to check in, my reservation could not be found although I booked it in February 2026.

Also, when I finally was processed after waiting a while in the sweltering heat, I found room 107 extremely small, overheated/stuffy, included a small fan which did not help cool the room, and the bathroom had no cold water available until day 2 after complaining several times since arriving.

I was given a second fan to use however, this did not cool the room either. I opened the window to let out some of the heat and I could not leave it opened for long because there was no screen available, bugs would potentially come in, and I felt unsafe.

Your staff was helpful and pleasant to work with however; I found the accommodations to be less than desirable. Also, I will unfortunately be sending Expedia the same feedback about the accommodation experience.

Sincerely,

Donna

Self

2/10

Poor

23 Jun 2026

Rebecca

Awful service - avoid avoid avoid

Friends_and_family Family

2/10

Poor

18 Jun 2026

Tom

DO NOT BOOK. I arrived after booking months in advance to be told they didn't have my booking. The guy behind the glass was genuinely one of the most unhelpful people I've ever met. They re-sold my room for triple the price and never cancelled my stay is what happened.

Place absolutely stank and looked horrendous so I'm glad in the end I didn't stay.

Absolute dog hole, don't be fooled by them being cheap months before a large event at wembley, they WILL double book you and go with the more expensive booking.

Cheers lads!

Partner

2/10

Poor

15 Jun 2026

Beth

The only good thing about this hotel is the location is fantastic for events at Wembley Stadium. It is the most grotty, dirty, run-down hotel that I have ever witnessed and to charge £200 per night is insane. The mattress was rock hard, and the room was filthy. What they don't tell you before you check-in is the bar below plays music until the early hours (approx. 3am) so earplugs are a must. Book with caution and if you can stay anywhere else, I could encourage it.

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Julie

Had a nice stay brilliant location for wembley stadium

Friends_and_family Friends

2/10

Poor

30 May 2026

Christopher

A really poor hotel which I stayed for 40mins and then left. Dirty, dusty and very poor furnishings. I booked the Ark around the corner which was the same price and was light years better. There is a large sign saying music goes on till 2am on the weekends.

Self

2/10

Poor

24 May 2026

A

The water in the shower was scalding hot so we could not get a shower.
Also because there were a pin full of Middlesborough football fans I was nearly not allowed into the hotel and I was ordered to take off my Hull Coty shirt off and change

Partner

2/10

Poor

21 May 2026

Jonathan

Wrong room, a member of our party had to sleep in the car

6/10

Pleasant

26 Apr 2026

Angharad

The beer garden of the pub below was nice, and it works if you just need somewhere to sleep as it is a very small room. Not very clean.

Partner

8/10

Excellent

25 Apr 2026

Sheena

The room was very clean but no toiletries supplied no tv remote or hairdryer in room. Noisy with traffic.

Partner

2/10

Poor

23 Apr 2026

Caroline

Bad experience. Loads of hairs between the bedsheets. No concern or questions from staff when I asked for a clean sheet. When I was changing my sheet, uncovered even more hairs as well as what looked like about 5 bed bug casts. Similar in our second room. Both rooms also stank of aftershave and there was a suspiciously strong air conditioner in the hall. Checked out without sleeping there - staff offered another room but we wouldn't risk it since it did look like small bed bug casts. Staff said they only check people in so there's nobody to talk to about a refund and we'd have to contact Expedia, which we did, and they were not able to arrange one. Hundreds of pounds down the drain. FYI if you get there in the evening you have to get the staff from the bar underneath the hotel, and the rooms have no kettles - it's in the hallway.

Family

6/10

Pleasant

15 Apr 2026

sean

Lovely staff
Nice pub great for locality to Wembley.
Unfortunately room was dirty scruffy dated
And for £200 no breakfast only a coffee machine at top of the staircase.
We have stayed at Wembley Hilton for less!!
Try the pub its nice and the food is good..such a shame they dont spend some money on the rooms..

Partner

4/10

Poor

14 Apr 2026

Kay

When we arrived and checked in the staff member could NOT find our reservation even though I had given him my confirmation email and the number on the Hotel.com app. Whilst the staff member tried to sort this put they offered my husband and myself a free drink. Eventually we were able to get a room, however, when we got to our room we noticed how small this was, there was nowhere to hang out clothes, the only place to put our belongings was in one little drawer. We tried to charge mine and my husbands phones via the electric sockets with NO success, the lamp that was in our room DIDNT work and when touches the top part came away from the main stand. The TV, which was on the wall, WOULDNT switch on/off via the remote control, we had to lift the TV and use the electric switch which was tucked under the TV. When it was time to close the curtains if you were not careful the whole curtain would move to the other side and as the single little drawer was placed right in front of the window it was extremely hard to pull back. There were hols in the wall. The shower was NOT very good the spray was very fine and DIDNT come straight down it would bounce off the wall, the hand held shower although sis work better the water would pour out of the connection between the pipe and head.

The room itself was extremely small more of a single room than a double - if there was a single bed there you could fit a wardrobe in - there was only just enough room to walk around the bed

10/10

Exceptional

13 Apr 2026

Clare

Stones throw from train station and a few minutes walk to wembley ovo stadium, quiet area,no hassle check in,can't fault the property at all,clean and very comfy bed.

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Tahlia

Stayed here for a couple of nights of concerts at Wembley Arena, great and convenient location with lots around. However, our trip started bad before it even started, having had a message from the property stating they couldn’t find our booking on their system. We called 4-5 different numbers, some not even connecting, until we eventually got through to a person who did not want to help us, and told us to call back in 10 minutes to speak to someone else. Also had a nightmare speaking via the messaging system on expedia with the property, and couldn’t get a straight answer from anyone for a couple of hours whilst stressing as we were due to stay in less than 24 hours. We eventually spoke to a few people, all of which gave us completely different booking references to provide, before telling us our booking was fine and confirmed. Luckily, when we got to the hotel our check-in was fine. Room is average and just what you need for a (slightly uncomfortable) place to sleep, although poorly decorated and equipped. The floor felt super dirty, and the shower floor/plug was visibility dirty and blocked, with cleanliness in other parts of the room seemingly being overlooked. The bed was uncomfortable with the mattress being very hard. There is no kettle/coffee etc in the rooms, just a small section by reception with a water fountain producing both hot and cold water, and some sachets. No mini fridge, hair dryer, iron, safe or toiletries. Room got quite hot, but a fan was provided.

Partner

8/10

Excellent

22 Mar 2026

Steven

There for an event at Wembley Arena. Well situated and an easy 10 minute walk to the arena.

Rooms were warm, but comfortable and for the price, very good

10/10

Exceptional

15 Mar 2026

Tom

It was awesome!

Partner

6/10

Pleasant

14 Mar 2026

PUI YEE ALANNA

Overall average

Friends_and_family Friends

4/10

Poor

21 Feb 2026

Salim

Webspider on wall above bed. Poor furniture, wardrobe had no door , signs of tear not parched. Radiator behind bed , difficult to acess temperature knob. Shower control for hot water difficult to turn or rotate.

Partner

10/10

Exceptional

20 Jan 2026

Michael

spotless room, great service

Business Self

6/10

Pleasant

15 Dec 2025

Najma

Room could have been cleaner

10/10

Exceptional

24 Nov 2025

Michael

I found the room clean and tidy, Hotel had excellent parking

Business Self

8/10

Excellent

17 Nov 2025

Mr cp

A

Self

8/10

Excellent

16 Nov 2025

Derryl

Hotel very close to Wembley Arena. Convenient pub / restaurant down stairs.

Partner

2/10

Poor

14 Nov 2025

John

Do not book this hotel!! Loud and staff are rude!!

The music downstairs from the bar was so loud, the bathroom was vibrating until 1am.

Spoke with staff and showed them videos of the conditions, to which they agreed was excessive but they said they couldn’t do anything to help.

Asked to move rooms or for a refund and was turned down as there “was a sign on the front desk.”

The sign didnt help my pregnant partner sleep though!

6/10

Pleasant

13 Nov 2025

Milton

Price for room too much
For standard
No breakfast
No tea facilities in room .
You have to make in reception

Leisure Friends

10/10

Exceptional

13 Nov 2025

Simon

Great staff

Business

8/10

Excellent

08 Nov 2025

David

Room was clean but basic. Location was fantastic for Wembley OVO. Mattress was a little tired and shower took ages to drain away. This was reported at the time. Rated good as great value for money in great location. Staff were very friendly and helpful.

Partner

8/10

Excellent

29 Oct 2025

Absolvat

Nice

8/10

Excellent

19 Oct 2025

amanda

Conveniently situated for stay for Wembley concert. Doesnt ruin the bank, clean and friendly

Friends_and_family Friends

10/10

Exceptional

17 Oct 2025

mandy

Only stayed overnight for a show at the Arena.
Very good value, and had everything I needed.
Felt safe.
And is within walking distance of Arena and Stadium.

Leisure Self

10/10

Exceptional

14 Oct 2025

Patrick

N

Self

6/10

Pleasant

10 Oct 2025

Andrew

A convenient place to stay for a Wembley evening football match. Over a pub so would have been noisier on Fridays and Saturdays when the pub is open late but fine when I stayed.

Pretty basic and no breakfast (there’s a Wetherspoons not too far away) but clean enough and OK if you just want somewhere to stay for one night. Not cheap but maybe but it was an international football night.

Self

6/10

Pleasant

04 Oct 2025

Nicola

Great location and suitable for 1 night after a concert. The room had enough space, bathroom too. The room was roasting hot when we arrived because the radiator was on max. Couldn’t get a window open and the fan was very rickety. We left the room for 5 hours and the temperature had dropped but was still very warm.

The photo is of the sign that was on the reception desk. Thankfully either we had a weekend where it stopped early, or we were shattered and managed to fall asleep.

The mattress was rock hard with no give, whereas our friends was soft that rolling out of the dip wasn’t an option. There are no in room tea/ coffee facilities. There was a “coffee/ tea bar” with a water machine that can dispense hot water next to a table with coffee granules and tea bags.
We personally decided if we had to be suitably clothed for people to see us, we might as well go to the Black Sheep Coffee shop around the corner.

Friends_and_family Friends

6/10

Pleasant

20 Sep 2025

Jess

okay hotel

okay hotel, close to wembley for concerts, rooms are basic, no A/C so very warm, thick covers all year round and hard mattresses, bathrooms are lovely but the whole room lack amenities, okay for a one night stay, in a great location!

Friends_and_family Family

2/10

Poor

18 Sep 2025

Ella

When we arrived at this property before a concert, we were told that our room had already been booked out so there was no were for us to stay. This apparently happened to 40 other rooms on that day. The staff made no effort to provide other accommodation or even give any advise and wasn’t really apologetic.

Terrible would not recommend!

Since leaving I’ve tried to call the hotel and the phone line has been disconnected. And the chain of the company Ovo say you can only talk to the hotel direct as they won’t deal with any complaints, but also confirm the number is not working so suggested I popped into the hotel (which I replied if I was close enough to pop in I wouldn’t have needed the hotel in the first place) terrible customer service. DO NOT BOOK!

Leisure Partner

2/10

Poor

15 Sep 2025

Tom

Good evening,

I was absolutely sickened to arrive at the property 2 hours before our

2/10

Poor

14 Sep 2025

Sam

DO NOT BOOK THIS HOTEL

We booked this hotel for Coldplay. We did this as soon as Coldplay announced the reschedule from Monday to Friday. As we booked it so soon, the hotel had not had a chance to elevate their prices. We were happy that we had got a hotel for an acceptable price. We were left absolutely fuming when we came to check in on Friday to be told our room had been given to someone else. They said they had been overbooked and obviously the room was given to the highest payer. ABSOLUTE DISGRACE. We had driven over 3 hours to get there, parked up about 20 mins walk from the hotel. We were promised (and I have in writing) that they will refund the room booking PLUS compensation due to them breaking the agreement. We have so far received nothing. We contacted OYO Customer Service who weren't even prepared to give us any contact details for the hotel...not even the Manager's name. They could not even tell us the CEO of OYO Hotels. A quick check online we discovered this and have contacted him via X. I suggest that everyone else that was let down on this day also contact the CEO (and other days as they admitted this had happened before...it's a regular thing...we're giving you this warning! DO NOT STAY HERE!!). I will do everything I can to drag this hotel's name through the mud. If anyone affected would like to contact me directly, we can sort this out as a group and hopefully we will get what they promised us, ie. compensation. samjaynecollier at gmail.com.

Partner

2/10

Poor

13 Sep 2025

Stacey

Scammers. Please do not waste your money

They cancel bookings when they can increase the price and make more money leaving you stranded.
They do not care at all. Left multiple people stranded with nowhere to stay in London.
Do not book.
Should be removed from hotels.com

Partner

8/10

Excellent

28 Aug 2025

Cherhyl

Proximity to Wembley Stadium. Good clean room, good shower. Overall perfect stay.

Leisure Friends

10/10

Exceptional

27 Aug 2025

Christine

Great overnight stay

Basic but clean and tidy just what you need for an overnight stay. The attached pub/restaurant serves great burgers with sides even vegan. There is curry on the menue as well.

Partner

6/10

Pleasant

25 Aug 2025

kathryn

It’s essentially a hostel quality room with a private bath. Zero amenities other than hand soap. Not even a hair dryer. No A/C.
They did let me check in very early and were very kind staff.
It was at most a 10 min walk to Wembly Stadium. I felt safe as a woman walking back alone from the concert to the room.
Exceedingly overpriced for the quality. But for the walkability to the stadium, I would stay there again for proximity.

Leisure Self

8/10

Excellent

04 Aug 2025

Alison

Paid a lot of money for a family room for three of us ahead of one of the Oasis concerts. It was fine, clean and comfortable but paying that amount with no kettle to make a drink in the room and no extra pillows plus limited toiletries was jarring. There was a coffee machine downstairs but it wasn’t very convenient. However, nothing wrong with the accommodation and very handy for the stadium so would use again if necessary

Leisure Family

10/10

Exceptional

28 Jul 2025

Debbie

We were very pleasantly surprised by this hotel, the room was great the bed was comfortable and the location for walking to wembley stadium was perfect. The price was excellent considering the event at wembley was a large one and all the other hotels nearby had increased their prices ten fold. We had food and I had the curry which was absolutely divine and my partner had a chicken burger which was breast and he also thoroughly enjoyed it. The event day menu was a little limited and I didn't see the normal day to day menu to see if it had more choice. The event day drinks prices were obviously a little more expensive than none event days, they were actually more expensive than in the stadium itself at £32 for 4 pints as apposed to £28.50 for 4 in the stadium. We will definitely be back if we go for another event at Wembley. The staff were all very good too, friendly and attentive.

Leisure Partner

8/10

Excellent

27 Jul 2025

Deborah

Stayed here for a gig at Wembley, it's close, clean, and considering its above a pub is relatively quiet. Would use it again for a concert for sure.

Leisure Friends

8/10

Excellent

06 Jul 2025

Ruth

Staff came and took our bags up the stairs was able to get a hair dryer. Very quiet in the night

The fan was dusty and the wall usb plug in did not work

8/10

Excellent

05 Jul 2025

Verified traveler

Ideal for Wembley stadium only

Excellent location if you’re attending an event at Wembley stadium, less than a 10 min walk away. You’re paying for the location. The hotel is very basic, no room service, the communal tea and coffee machine wasn’t working, but room was clean and just what we needed. Worth it to avoid travelling home late at night. Would recommend it for that alone.

Friends_and_family Family

6/10

Pleasant

25 Jun 2025

mark

concert trp

just a simple one night stop over for show at wembly

Self

4/10

Poor

21 Jun 2025

Siu Yeung

Really hot in the room (even provided with a fan), shower water is way too hot (not able to adjust). Good Location

6/10

Pleasant

28 Apr 2025

matt

Noise street and heating on so had to have windows open

Friends_and_family Friends

8/10

Excellent

19 Apr 2025

Deborah

The staff are amazing, but the hotel really needs a lift.

Leisure

6/10

Pleasant

14 Apr 2025

Graham

Served a purpose. Proximity to Arena and station made it ideal for our needs.

Partner

6/10

Pleasant

13 Apr 2025

Michelle

Room was ok little bit dirty. Couldn't use shower as the water was too hot but good location. Food is good.

Partner

10/10

Exceptional

13 Apr 2025

Hilary

Close to the Arena

A one night stay as a 5 minute walk from the arena. Nothing fancy but warm & comfortable

Partner

8/10

Excellent

13 Mar 2025

Claire

The location for the hotel is great, right next to Wembley Stadium train station. We were staying to go to the OVO Staduim that was only a 5-10 min walk from the hotel, so for that reason it was great. The rooms are very basic and could do with a good dust. The staff were very welcoming and service in the bar and restaurant was good. The food was also very good. However one this we would warn, is that the rooms were very hot, radiators were on full when we arrive. We were able to turn these down and open a window. Also the water was extremely hot, not matter how much I turn the tap, the temperature remained the same. We only stayed for one night so this suited us. I would definitely use the bar and restaurant again and for s short stay I would use the hotel too.

Leisure Friends

8/10

Excellent

10 Mar 2025

Darren

Lovely hotel

Lovely hotel with nice staff. The pub under the hotel was excellent. Lovely food and didn’t hear the music too much late at night. It’s ideal for events at Wembley. I would definitely stay again.

Partner

6/10

Pleasant

09 Mar 2025

Sophie

Not worth the money at all. Wouldn’t call it a hotel, would call it a few rooms above the loudest pub/club/beer garden going.
After I had booked I had seen some comments about to noisy it is. The noise was that loud my room was shaking, this wasn’t mentioned when booking. I have no problem with people having fun and enjoying themselves but knowing you have paying customers upstairs you should maybe have a look at the inconvenience and stress it can cause them especially since the noise and vibration and shaking of rooms goes on until the early hours of the morning.
Room and whole place outdated and staff not the friendliest either. Wouldn’t recommend

Leisure Self

10/10

Exceptional

26 Feb 2025

Victoria

Good little room!

Quick check in, clean room, easy access to trains and venue. Very happy and would certainly stay there again next gig!

Partner

10/10

Exceptional

23 Feb 2025

Sudhir

—

Business_and_leisure Family

10/10

Exceptional

23 Feb 2025

Sudhir

Good Indian restaurants nearby

Business_and_leisure Family

10/10

Exceptional

23 Feb 2025

Sudhir

I was worried about night club noise before booking this hotel but it was not that bad for me

Business_and_leisure Family

6/10

Pleasant

10 Feb 2025

Aaron

Good cheap option

You get what you pay for. Its a cheap enough hotel near to Wembley stadium and arena plus surrounding attractions. The rooms are basic, the beds not great and they don't provide enough pillows. It can be noisy on weekends, but its not enough to stop you sleeping. In the bar the staff are attentive and service is good. Food in the bar/restaurant is good.

Partner

4/10

Poor

08 Feb 2025

Ashley

Save yourself the trouble, Book elsewhere.

Awful room, Shower head leaking out the side so no pressure, extractor fan was running water which dripped on the edge of the sink leaving the floor soaked Also you could hear it from the bed. Mattress was more rigid than a 14 year old watching there first blue film. No fridge so all liquids warm. The only positive was the heating! Even at a last resort i wouldn't recommend it.

Partner

8/10

Excellent

08 Jan 2025

Erica

it was close too 3 subway stations, it is in walking distance of london designer outlet, you can walk to TK Max as well as Primark plus there are many restaurants in the area. The hotel has a very good bar the food was good as well as the cocktails.

Leisure Self

2/10

Poor

07 Dec 2024

Carl

Be careful booking here

Couldn’t say really as double booked is but didn’t say that at all just cancelled are booking and moved us three miles away with no explanation just said due to unforeseen circumstances yet walked past hotel and was open and rooms fully booked funny that

Partner

8/10

Excellent

09 Nov 2024

Izzy

Good stayy

Good stay. Only stayed the night close to the aren I was visiting and was very easy to find.

10/10

Exceptional

05 Nov 2024

Ross

Nice and clean

Leisure Partner

6/10

Pleasant

02 Nov 2024

Victoria

It was basic

The hotel was warm and basic. There are a lot of stairs and no lift so not good for anyone that struggles with stairs. The rooms were basic but could of been in better condition the wardrobe was once attached to the wall had been pulled off, the photo frames on the walls had sellotape on them the chair in the room had more stains than a pub carpet, the bathroom had hand wash but no shower gel or shampoo.
We had the family room which was a decent size and bathroom was big.
It doesn't tell you on hotels.com site but there is loud music until 2am! One of the pillows in our room was filthy so I asked for a new one.

Friends_and_family Family

10/10

Exceptional

29 Oct 2024

Abbey

Great!

Really nice little hotel, only stayed one night but staff were friendly and the room was clean. Can't ask for anything else.

Friends_and_family Friends

8/10

Excellent

25 Oct 2024

Harry

Great value and great staff

Business

6/10

Pleasant

25 Oct 2024

james

Great location just a 10min walk from Wembly stadium and arena.was cheap and cheerful but the bed was so uncomfortable and the curtain pole was nearly falling off the wall

Partner

8/10

Excellent

20 Oct 2024

Anna

Good value for money.

Leisure Partner

8/10

Excellent

10 Oct 2024

Harry

Great value

Business

8/10

Excellent

07 Oct 2024

Claire

5 min walk from ovo arena 10 mins from Wembley tube station. Food in the restaurant downstairs was fair priced (and super yummy) as were the drinks. Staff were extremely helpful when we had an issue with our shower and got it sorted quickly. Thank you. Room was clean and functional but 1 pillow each?? Tea & coffee in the reception area ok if you are in one of the rooms right there but can imagine it would be a pain if you was further away. If we was in the area again we would stay again

Leisure Partner

8/10

Excellent

03 Oct 2024

Harry

Great value, lovely staff.

Business

8/10

Excellent

26 Sep 2024

Brand New

Room was nice and tidy, food options were very good and it is very close to the Train Station and Wembley Stadium. However, I wasn't aware that there was live music until 2am on a weekend, and as I was on the first floor, it was very loud.

Business_and_leisure Self

10/10

Exceptional

22 Sep 2024

Andrew

WOUKD RECOMMEND - GREAT FOR WEMBLEY

A nice ‘Pub with rooms’ near to Wembley Stadium - a five minute walk.

Rooms were nice and well kitted out. Nice bathroom with a good shower.

Was a bit hot when i was there but they did provide a fan in each room.

Friends_and_family Family

8/10

Excellent

11 Sep 2024

Harry

Good value, great staff.

Business

8/10

Excellent

27 Aug 2024

Richard

While the wifi were poor and some of the service not speaking English led to some confusion (we also only had one roll of toilet paper and had to buy more since nobody was at reception when we checked), the overall experience was very good.

Leisure Partner

10/10

Exceptional

27 Aug 2024

Lee

OYO The Arch is a great option for and my family, would come every time.

Business Family

6/10

Pleasant

20 Aug 2024

Rosa

The property is nice, but no lift and no air conditioner. It was really hot in the very small room we got.

Leisure Family

8/10

Excellent

14 Aug 2024

Jeffrey

Quiet, it is not because it's upstairs from a pub. But it is inexpensive and clean and the staff is friendly.

Leisure Self

8/10

Excellent

07 Aug 2024

Harry

Good value and good staff

Business

8/10

Excellent

03 Aug 2024

Pankaj Kumar

Good

6/10

Pleasant

26 Jul 2024

Teri

The staff were very obliging. Very very over priced for our stay no tea or coffe making facilities.Bed linen was not great . We are paying less than we paid this hotel for a 5 star luxury hotel in November. However the hotel is close to the stadium. But i feel this still does not warrent what we paid especially when you cannot get to sleep sue to the noise.

Leisure Partner

8/10

Excellent

26 Jul 2024

Jacqueline

I was happy enough with the room for what I’d paid , I’d taken my own tea making facilities and hairdryer.
The bed was comfortable and I slept well, the music from the pub didn’t bother me unduly.
The shower was fabulous.
Room was a bit warm but there was a fan provided.
No, it’s not the Ritz but I’d happily stay here again.

Self

10/10

Exceptional

16 Jul 2024

Nicolas

Great staff and quality food

Partner

10/10

Exceptional

12 Jul 2024

Nig

Great for a short stay

The hotel is ideally located for an overnight stay after attending a concert at Wembley Arena or Stadium (c.15 minutes walk)

Self

8/10

Excellent

08 Jul 2024

Noel

A good location for the show we came to see at the local theatre.
Staff had been polite and attentive.

Mattress wasnt the best but thats all i can be negative about.

Would definitely stay again when visoting wembley .

Leisure Partner

8/10

Excellent

08 Jul 2024

Jonathan

Could be better

Couldn't use shower as no ability to reduce water temperature to acceptable temperature. Far too hot. Lack of staff on reception

Partner

8/10

Excellent

06 Jul 2024

Alisa