Name: London Guest House
Address: Horn Ln, 167, London, W3 6PP, GB

10/10

Exceptional

12 Jul 2026

Brandon

Friendly staff and clean rooms

Partner

6/10

Pleasant

28 Jun 2026

Yasmeen

Overall, for the price I was expecting better. The bedding was out-dated and was not comfortable against the skin, and the pillows were old.
Also there was an ongoing smell in the toilet that would not go away, as well as the shower knob being stuck at either cold water or scorching hot shower.
There should be an AC too as the room was boiling hot with just one fan.
The staff were very friendly however.

Self

10/10

Exceptional

04 May 2026

Lauren

Room was basic but clean. Shower was excellent and location to Acton Main Line station was great.

Self

8/10

Excellent

12 Apr 2026

Nigel

Welcoming staff. Quick check in.
Room clean and Tidy. Comfortable bed.
Shops across the road great cafe just down the road and close to underground station.

Friends_and_family Friends

2/10

Poor

21 Jan 2026

Isabella

The staff was very sweet, but I couldn’t even stay the nights I booked, and the hotel would not grant me a refund. The accommodation was filthy, with strange marks on the walls, the room smelling like someone had chain smoked inside, and the bathroom and lobby smelling of waste. I was extremely disappointed with the lack of refund, particularly because I had to book a last minute alternate accommodation due to the poor conditions.

Business Self

8/10

Excellent

16 Dec 2025

Peter

Basic but perfectly functional with a great location.
Reasonably priced.
Friendly stsff

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Jodhi

The staff were a great help and friendly, the room was spotless and the staff helped with anything they could

Leisure Family

4/10

Poor

10 Nov 2025

Chris

The receptionists and the people involved in running the hotel were very polite and nice people. The smell in the corridor left a bit to be desired however, that may have been other clients and not necessarily reflective of the hotel. Although basic, it wasn't too bad. If stopping for a night, it does the job, although I wouldn't say I'd be too comfortable staying for longer than that

Leisure Self

10/10

Exceptional

12 Oct 2025

Rokhsane

The staff are so kind and accommodating! They worked with me to make sure I had a really nice stay and they succeeded. Absolutely lovely

Leisure Self

10/10

Exceptional

12 Oct 2025

ugochukwu

Great place: very cool.

What attracted me to the hotel was it’s closeness to the Elizabeth Line - roughly five minutes’ walk - and the refrigerator in every room. However, I totally enjoyed my stay - stores, cafes, were close by, and the staff was exceptionally wonderful.

Business

6/10

Pleasant

08 Oct 2025

Kirstie

The staff was incredibly nice and helpful during my stay. The room was not great because the bathroom wasn’t very clean and the coffee station had a dirty spoon and empty creamer cup and coffee pack that was never thrown out or refreshed. I didn’t realize that on the other side of the do not disturb sign it said “clean my room” sign so until I discovered it my room was not cleaned for 5 days but my bed was made and trash was emptied whether I put the sign up or not. Even after the one day of cleaning the shower still didn’t look very clean and the coffee station was not refreshed. The hotel was on a busy street and was very noisy, the area around the hotel isn’t very clean or nice and isn’t close to any good restaurants. I did like that it was a 8 min walk to a tube station and 5 minute walk to a grocery store. Otherwise it was too far outside London and the bathroom was too tiny. Definitely don’t recommend anyone stay here.

Leisure Self

8/10

Excellent

26 Sep 2025

Joanna

Loved this room clean and tidy. Perfect for the two of us and location wise it was excellent.

Disappointing you had to pay extra for parking for the night which I think was £10.

Leisure Family_with_children

10/10

Exceptional

17 Sep 2025

Cristina

Near central London, they are very helpful and look after you very well, shops near by

Leisure Self

10/10

Exceptional

14 Sep 2025

Cammie

I chose this location for a concert at Wembley and it was great! Easy walk to public transportation; grocery and convenience stores walkable as well. Accommodations were perfect for a solo traveler. Biggest plus was the staff- friendly, helpful, and responsive to any needs.

Leisure Self

8/10

Excellent

31 Aug 2025

Gillian

Convenient hotel for central Acton. Friendly and comfortable.

Leisure Partner

2/10

Poor

17 Aug 2025

Chris

Gave me a room with a broken shower door rendering the shower unusable without risking pulling off the whole door. Management response to this was very argumentative.

8/10

Excellent

23 Jul 2025

Richard

Enjoyed my stay at OYO London Guest House. Definitely preferred the back facing room as it was much quieter and more peac

8/10

Excellent

17 Jul 2025

Sally

Rooms are small, but location is great.

8/10

Excellent

11 Jul 2025

Shaba

It was a good hotel for the price, and the staff were really nice. There is no elevator in the property, but the staff let us stay in the first floor so it wasn't an issue. The room was well kept, had a fridge and a fan that kept the room pretty cool.

Leisure Friends

10/10

Exceptional

09 Jun 2025

usama

10/10! Very kind and helpful staff, neat and clean rooms and pocket-friendly. Super close to shops, restaurants and amenities. The Elizabeth Line is a stone's throw away. Would definitely stay again. Thank you for the wonderful experience!

Leisure Family

10/10

Exceptional

02 Jun 2025

Sam

Staff were incredibly helpful and courteous, very comfortable visit. The staff were also knowledgeable on the Tube maintenance times which was very helpful for access to transport. Definitely recommend :)

Friends_and_family Family

10/10

Exceptional

22 May 2025

Jeffrey

Great budget hotel. Nothing fancy, just a clean room very close to the tube.
Can’t beat the price for London.
Staff very friendly.

Leisure Partner

6/10

Pleasant

18 May 2025

John

Ok but basic

This a very utilitarian hotel, fine if you need a cheap room for business but I wouldn't stay here in a holiday scenario.

Business

6/10

Pleasant

27 Apr 2025

Steve

.

6/10

Pleasant

05 Apr 2025

Andrew

It was all OK

Leisure

6/10

Pleasant

19 Mar 2025

Colin

Very helpful staff.
Rooms are a bit small but clean.

Business Self

4/10

Poor

03 Mar 2025

adel

Heating doesn’t work, it was 0 temp outside in the night
Noisy neighbours all night

Business_and_leisure Self

8/10

Excellent

15 Dec 2024

Rebecca

Very good value for money, considering location and price. Clean but basic rooms, newly fitted bathroom which was good, and very friendly staff.
Only downside was in the morning they had an issue which meant we had no hot water. They did fix it, but only at 11am when we were checking out.
Could have done with another mirror in the room.

Leisure Friends

10/10

Exceptional

14 Dec 2024

Marie

Lovely stay

Lovely stay with my 3 daughters. Very welcoming and friendly! Lovely clean room with plenty of space. Will stay again

Friends_and_family Family

8/10

Excellent

13 Oct 2024

Varun

Nice quaint property with excellent staff! Only hindrance is lack of food options in the hotel but the surrounding area is filled with shops and restaurant. Thanks for the help Siresh and Muskan!

Leisure Family

6/10

Pleasant

07 Oct 2024

Michael

I don’t feel like writing a review I’m fed up with paying too much for too little in England

2/10

Poor

28 Sep 2024

Liam

Terrible

We had booked this property months in advance, had all the prior communciation re check in times etc. we travelled two hours to arrive and say our room had been cancelled and there was nothing we could do about it. No help from the staff - terrible service!

Friends_and_family Friends

8/10

Excellent

27 Sep 2024

carlos

Shower curtain in shower needs to be changed. Made bathroom smell old and musty

Business_and_leisure Self

10/10

Exceptional

19 Sep 2024

Stacy

Very pleasant, an excellent stay, great value for money, lovely friendly staff.

Business Family_with_children

8/10

Excellent

15 Sep 2024

Tayla

It was exactly what I paid for, clean room, comfy bed, clean bathroom, shower was a bit small and the area around the place seemed a bit dodgy, but overall I’m happy with my stay

Leisure Partner

6/10

Pleasant

09 Sep 2024

Jessica

Great place for airport transport. But run down and dated rooms but for the price i would stay again.

Leisure Partner

10/10

Exceptional

02 Sep 2024

Cindi

The property was clean and comfortable. The staff are wonderful! They made local dinning recommendations and were super helpful with train and tube information. I would definitely stay again!

Leisure Family

10/10

Exceptional

21 Aug 2024

Nick

Wonderful stay. Lovely people

10/10

Exceptional

17 Aug 2024

Verified traveler

Nice stay

Great place. We spent a night there. Clean rooms and bathrooms. Near to many food joints and train station.

Friends_and_family Family

10/10

Exceptional

14 Aug 2024

Sameer

Absolutely amazing hotel the room is comically entertaining

Business Family

10/10

Exceptional

29 Jul 2024

Hemanthkumar

Extremely friendly, hospitable staff. Very convenient access to the public transportation system. 5-minute walk to the Elizabeth Line. There were quite a few options for purchasing groceries. The mini fridge was useful. The room and bathroom were very clean. Nice shower.

Leisure Family

8/10

Excellent

28 Jul 2024

Paula

Perfect for staying in London as had a concert at Wembley. Very clean, friendly staff.

Leisure Family

10/10

Exceptional

12 Jul 2024

Anthony

It was just a place to sleep after a gig at Wembley. Perfectly fine.
They want a £100 security deposit on arrival.

Partner

10/10

Exceptional

30 Jun 2024

Norman

Perfect for a quick stop over!!

Leisure Family

4/10

Poor

30 Jun 2024

Charlotte

The bed was so uncomfortable that we couldn't sleep.
Wifi didn't work.
Shower head was filthy.

Leisure Partner

10/10

Exceptional

26 Jun 2024

Gabe

Id recommend this place especially if your on a budjet. Super accesible to the tube. Has everything you need.

Self

8/10

Excellent

22 Jun 2024

Nigel

Good location, clean and friendly member of staff.

Business_and_leisure Partner

8/10

Excellent

22 Jun 2024

Araya

Got everything you need. Especially a fan and mini fridge

Leisure

10/10

Exceptional

19 Jun 2024

Naomi

A great place to stay on a budget but with everything you need. Close to the Elizabeth Line and cafes. Staff were of great service and were very welcoming.

Leisure Self

8/10

Excellent

08 Jun 2024

Neville

Very good staff and room good but a little bit noisy next to the road

Leisure Family

8/10

Excellent

29 May 2024

stephen

Clean and friendly

This was a one night stop over for a business trip and I found the location perfect for my needs in west London.

Business

8/10

Excellent

25 Apr 2024

Catherine

Good value option close to Elizabeth Line

The OYO London Guest House was a great option for my overnight business trip to London.
My single room was pretty small, but absolutely fine. Everything was spotlessly clean, and in good condition. It looks like the photos on the website. The shower was very good.
The reception staff were pleasant, and pretty efficient, and the wifi worked well.
The guest house is in a good location for the Elizabeth Line (Acton Main Line station - just 5 mins by foot) and I could reach my morning appointment near Liverpool Street very easily. The neighbourhood is quite residential and felt very safe, and even though the guest house is on quite a main road, there wasn't that much road noise.

Business Self

8/10

Excellent

23 Apr 2024

Katie

Friendly staff, clean room excellant value

Self

10/10

Exceptional

20 Apr 2024

Stella

Great place to stay

I had a great stay at the hotel. The staff were friendly and always ready to help. Small rooms but very adequate.

Business

10/10

Exceptional

20 Apr 2024

Jake

Nice wee place with a great front desk lady!

Leisure Family

8/10

Excellent

07 Apr 2024

Lesley

Very friendly staff, the manager helped us with directions to the area we were heading to. He took time out to look some info up and message me with details later that day. It was in a good location and just few mins walk to the Station. Large room, nice & clean

Leisure Partner

2/10

Poor

05 Apr 2024

Alice

Property is located on a very busy street. Police sirens every few minutes. The property itself is very old, in desperate need of modernisation. The floors are creaking with gaps . My door handle actually fell off while I was trying to enter the room I stayed in a single room which smelled. I soon found out what the smell was, all around the bed was damp and dirt. It was obvious that the bed has never been moved and cleaned. Slept in my clothes all night. I am glad I booked for one night only, otherwise I would’ve left and booked somewhere else. This is not a hotel that I would recommend in fact I recommend you avoid it completely.

Leisure Self

8/10

Excellent

11 Mar 2024

Logan

- Staff were very friendly.
- Housekeeping was a bit OTT, as all our already neatly assorted things had been rearranged from my own OCD layout. Jammies folded and hung up and all. Cables wound up and put in our bags. Plus, toothbrushes were moved.
- Wasn’t any amenities. So dinner time meals were difficult. We had Tesco Meal Deals, 2 days on the bounce lol.
- There’s a £100 deposit which hasn’t advertised well, so I had actually missed that warning and was unaware of its existence until my arrival.

Business_and_leisure Family

8/10

Excellent

23 Feb 2024

Sofía

.

Business_and_leisure Friends

8/10

Excellent

19 Feb 2024

Peter

London

Room was clean, but small. Some decor was a bit dated.

Friends_and_family Family

8/10

Excellent

07 Jan 2024

Verified traveler

Nice guest house hardly five minutes walk from Acton Mainline station (Elizabeth Line). About 10 minutes walk to Acton - pubs, supermarket, shops.

With the Elizabeth line from Acton Mainline station it is easy and quick to get into the Westend (Bond Street, Tottenham Court Road) and also Paddington and Liverpool Street.

Friendly staff.

Self

10/10

Exceptional

23 Nov 2023

Jennifer

Perfect place to put my head down for the night after seeing a concert at the Royal Albert Hall. Ideal base with the Elizabeth line into central London just 5 minutes walk away. I missed the last direct service and had a 20 minute walk from the district line service but I didn’t feel unsafe reaching the hotel.
The staff were always really friendly and the room was more than adequate and very good for the price paid with coffee and tea making, hair dryer, mini fridge and a tv with dvd. Even in November the room felt very warm without the heating, maybe a little too warm! The bathroom was clean and supplied body wash and shampoo.

Leisure Self

10/10

Exceptional

23 Oct 2023

Cynthia

Great affordable place!!

Loved this place. So perfectly located, just a 5 minute walk to the Elizabeth line. Clean linens, warm showers. It's not the Ritz, but if you're hardly in the room, as we were, then this is your place. PLUS some of the nicest people on the planet. Two very big thumbs up.

Friends_and_family Family

10/10

Exceptional

08 Oct 2023

Bishombhar

Very close to Elizabeth line train station. Room was clean and property was well maintained

Leisure Partner

10/10

Exceptional

29 Sep 2023

LINDA

The management & staff were very welcoming & helpful. Went out of their way to help us with our commutes & to make our sightseeing in London as smooth & convenient as possible. Highly recommend OYO London Guest House

Leisure Partner

10/10

Exceptional

27 Sep 2023

Robert

Good basic value for money and service so no criticisms.

Leisure Partner

10/10

Exceptional

19 Aug 2023

Charlotte

The staff were amazing and couldn’t do enough for us. They directed us through the train network to ensure we got to them via the best route. They rung to make sure we knew where to go when we got off the train.

Leisure

2/10

Poor

19 May 2023

Verified traveler

Dirty & Smells of xxx

Room was dirty and smelled unclean. Hotel and bedroom was tired, old and sticky furniture. Photos on the website are nothing like the room I was in

Self

4/10

Poor

16 May 2023

Tyler

Broken shower head, broken extractor fan in the bathroom. Kept my £50 security deposit for no apparent reason, the room was left clean & tidy when we left. The fire alarm activated due to the steam after the 3 of us had showers in the morning & the bathroom door was slightly ajar allowing steam to escape. A knock 5 minutes later we were accused of smoking in the room, reiterated our point none of us smoke but that was brushed off & was told if you want to smoke then smoke out the window ha. Even if I did smoke I wouldn't smoke in my own house never mind a residence that isn't mine as the smell is foul. Wouldn't consider returning mainly just due to the facilities in the room.

Leisure Friends

8/10

Excellent

15 May 2023

Paul

Great location for central London, very easy check in, reception staff were really friendly and an excellent price for London

Room was clean, however the paint work was tired but this did not detract what is a good hotel

Leisure Friends

10/10

Exceptional

02 Mar 2023

Ching Cheung Terence

Value of Money! 5 minutes of walk to Acton Main Station.

Leisure Family

6/10

Pleasant

06 Feb 2023

Helen

Good, but could improve.

On arrival, we were made to feel very welcome & was offered complimentary parking. On entering the room, there was a very horrible smell coming from the bathroom, poor sewage smell which was immediately seen to & rectified. We only had one pillow each which was hard & uncomfortable & only realised there weren't extra pillows after getting in close to midnight which was too late to inform reception! Finally, the television didn't work which I reported on checking out. Overall, the room was spacious & clean & had plenty of tea/coffee making facilities 🙂

Partner

8/10

Excellent

28 Sep 2022

Michael

Goodnbalue

Small but good value. TV picture quality wasn’t great. Otherwise no complaints

Business

8/10

Excellent

24 Sep 2022

Verified traveler

Fine accommodation

Was perfectly adequate. Felt a bit uncomfortable being asked to leave £50 cash deposit, but it was returned on checkout.

Business

10/10

Exceptional

03 Sep 2022

Jamie

Nice, small hotel with local shops and the tube nearby. Good value for money. Great if you're staying in and around Acton.

Leisure Self

8/10

Excellent

30 Aug 2022

Mac

It's clean!

It's clean, basic decent accommodation.
A little limited in information before booking there is parking but they want an arm and a leg, alternative parking is cheaper, and no breakfast is available !
If you call to book they try to make you pay more than online prices......don't call!

Friends_and_family Family

8/10

Excellent

19 Aug 2022

Mark

Staff we're exceptionally helpful. Room was clean upon arrival and cleaned during the day. Fresh towels were provided each day.

Leisure Partner

8/10

Excellent

11 Aug 2022

Eric

Great option

A great place and location for the price, and they were very nice and accommodating.

Business

4/10

Poor

05 Aug 2022

Verified traveler

Overpriced for what you get.

Was disappointing, I was \"upgraded\" to a double bed instead of a single, but the room was so small it would of been better as a single. No AC, and the heat that the fridge radiated made the room a complete sweat box. Don't think I will be rushing to stay here again.

Business

8/10

Excellent

30 Jul 2022

Stefan

Hot room but pleasant service and quiet

Very nice service from the day receptionist who was friendly, helpful and unobtrusive. The room was very warm (possibly due to the fridge in the room though and it is July and hot outside) but there was a fan in the room too and they had opened the windows before we arrived. It was nice and quiet and there was a nice outside street side area to sit at to eat a picnic.

Friends_and_family Family

8/10

Excellent

01 Jul 2022

Verified traveler

Our overall stay was alright, but they do not give you a continental breakfast like it was advertised, all you will get is tea and coffee.

Friends_and_family Family

10/10

Exceptional

28 Jun 2022

Pui Chu

This was my second time stayed in OYO Acton and so happy that they upgraded my single room to triple. Clean and quiet. Definitely will come again thank

Business Self

4/10

Poor

28 Jun 2022

Karen

Good service but that’s the only positive

We arrived a little early and only had to wait 20 minutes for our room. The room was tiny and extremely hot despite a fan on full blast in the room. The bathroom was clean but you had to sit at an angle to fit on the loo!! There was a fridge but it was in the wardrobe and was a large contributor to the heat in the room. We thought that breakfast was included as we had stayed here before but it wasn’t. Our room was very noisy - apart from the whirring fan on all the time there was a manhole cover in the road outside and we could hear the cars bouncing over it both day and night.
The service was very good despite everything else. Our cases were brought from the car and returned on our departure. There was always someone available to hand in or collect our key.
We were just disappointed overall due to the negative things above and wouldn’t stay there again as a result.

Partner

10/10

Exceptional

22 Jun 2022

Jay

As this was my first solo trip I wanted somewhere quiet and within walking distance of trains and buses. I eventually chose Oyo because I read the reviews and saw that it was a good place to stay.

After staying there for 3 nights I can say that I had an absolutely amazing stay. The room was a good size, bed was super comfortable, the en-suite bathroom was a good size with a really good shower. Fridge, telly and tea/coffee stuff in the room on arrival and topped up every day. I found the place very clean and sanitary. Was nice to stay at a place and not have completely white bedding.

The staff at the guest house are all fantastic too. As it was my first time travelling on my own, naturally I had many questions. It felt like every 10 minutes I was knocking on the office door to ask another question. Every time this happened though, the staff were incredible and helped me so much. From printing off a route to get into central London to actually running to the bus stop to tell me I was at the wrong one. They also booked a taxi for me to get back to Victoria coach station which I appreciated greatly.

Once again, I cannot thank everyone there enough for making me feel welcomed and very safe. Would definitely stay here again on my next trip to London.

Leisure Self

10/10

Exceptional

08 Jul 2021

shakhzod

Good

Been to london for one night stay at this hotel, was perfect for my needs.

Self

10/10

Exceptional

09 Mar 2020

Verified traveler

Nice and clean room , bathroom bit small but also clean, friendly staff.

Leisure Self

8/10

Excellent

18 Feb 2020

Victoria

Good for short stay.

A great value stay. Clean, has a fridge and comfortable. Good for one night though not much in the area but co-op, sainsburys and a Balit takeaway.

Friends_and_family Family

8/10

Excellent

26 Jan 2020

Brandie

Great value for money, lovely hosts, good room

Great value for money, was just visiting London for a few days and know Acton very well. Great location for those driving as not too central and easy when come from the south west area. A 10/15 minute walk away from Acton High Street with good pubs on. Hosts were lovely and welcoming and kind upon arrival and when coming in and out of the building. Room was small but was expected, had all the essentials you needed and was great value for money. Shower and bathroom were lovely and although the room was quite basic in design, it has everything we needed and was easy to access. Parking behind was a bonus and I could see my car from my window so I knew it was safe. Didn’t sleep great the first night because of outside noise (I’m a light sleeper) but slept great the second night as my body adjusted to the environment. Would definitely stay again and would recommend to anyone looking for somewhere easy and cheerful to stay. Photos taken of room on booking were very accurate.

Partner

6/10

Pleasant

25 Jan 2020

Verified traveler

The loft room was cramped. The fridge barely worked and made a constant humming/chattering noise

Business Self

8/10

Excellent

07 Jan 2020

Ibrahim

Nice place for short stay

Very fit for purpose, parking available on site for free. I do recommend.

Friends_and_family Family

4/10

Poor

03 Jan 2020

Verified traveler

We are very disappointed because when we booked that time they said is come with breakfast but when we were there they told us that it wasn’t include breakfast that was so not true! !!! Can you pls check our booking?

8/10

Excellent

26 Dec 2019

Verified traveler

GOOD VALUE FOR MONEY, FRIENDLY STAFF AND 24HR SERVICE

Friends_and_family Family

8/10

Excellent

17 Dec 2019

Chris

Pleasant stay. Family run, friendly small g.h. Very good for buses & train to City & Heathrow. Had room lower than front door. Lighting was not good. Difficult to get shaved!

6/10

Pleasant

03 Dec 2019

Kelly

Nice helpful staff , bed was very comfortable . Problem was the duvet looked like it had blood stains , the bathroom smelt like a sewer and I couldn’t get the heating to work and it was freezing .

Business

2/10

Poor

11 Nov 2019

Elroy

I'll pass.

Thin walls, very small bed.

Housekeeping, come back in the late afternoon and room hadn't been made up.

A regular occurrence.

Never again.

Self

4/10

Poor

19 Oct 2019

Verified traveler

Next time? Nah I'll Pass.

Uncomfortable bed. Not one good night sleep I had.
Many times I would come back in the middle of the afternoon and my room hadn't been made up. Acoustics poor.

Self

10/10

Exceptional

06 Oct 2019

Verified traveler

No frills but on a quiet street 15 minutes - or 5 by bus - from the tube (North Acton, zone 2) - closer still by rail if coming from Heathrow. Extremely comfortable bed and attentive staff - cheers Ravi. And small enough to have a B&B feel to it. Cannot say enough.

Leisure Self

8/10

Excellent

11 Sep 2019

Daniel

Good value

We stayed at the London Guest House as it was well located for a festival in Gunnersbury Park. The room was perfectly comfortable and the staff incredibly friendly. Even though we were only expecting a continental breakfast, the member of staff on duty couldn't do enough to go out of his way to cook us up a few bits, great value for £5 per head!!! Great location and for what we paid, we got great value for money

Partner

8/10

Excellent

27 Jun 2019

Verified traveler

friendly staff, nice clean room with good facilities including fridge. easy walk to the tube station

Leisure Family

10/10

Exceptional

19 Jun 2019

Alissa

3 Night Stay