Name: Hotel 261
Address: Uxbridge Road, 261, London, W12 9DS, GB

8/10

Excellent

19 Jul 2026

Abbie

Great for an over night stay

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Stephen

Staff were very helpful to check in and storage of our luggage after checking out. Room was clean and tidy. To note - only issue we had was that we didn’t have water in the evening this was due to a burst pipe and Thames water were in attendance on the roadside outside. All was ok after

Partner

8/10

Excellent

17 Jul 2026

Rebecca

We booked for 1 night whilst at a gig at Wembley and this hotel was all we needed. No frills, clean bedding, comfortable bed, good bathroom. We were only in the room to sleep and then early check out for the train home. If I were being picky and were to come again I’d probably bring my own towel. The one provided I feel may be washed using fabric conditioner and not get good at drying you off after a shower but that’s being very picky. Staff were very helpful and pleasant on check in and check out. They hold a £20 deposit for your room key which is retuned on check out. We’d definitely stay again if we’re making a pit stop.
Good links on the tube, hotel around 15 min walk from Shepards Bush market tube and still in zone 2 so if you wanted to keep to zone 1 and 2 you’re all good.

Partner

6/10

Pleasant

16 Jul 2026

Jodie

Location great for what we needed with bus stops close by. The car parking was great for an affordable charge.
The hotel feels safe with an easy check in.
The rooms was the right size for the 2 of us and a fan was provided as well as tea & coffee.
Clean towels were provided
The rooms was cleaned but could be to a higher standard especially the bathroom.
Staff were friendly & helpful.

Friends_and_family Friends

2/10

Poor

14 Jul 2026

Anya

Unfortunately it wasn’t that great. I didn’t see in my email that I had to spend a £20 deposit for the room key so I didn’t have cash so I was asked to use my ID instead. I did go get cash out. We went up to our room and found a shelf hanging off the wall, stains on the walls and on the sheets, the water in the shower was just a trickle and there was a crack on the shower floor that just looked like it was painted over. We looked at reviews again and didn’t see the amount of 1 star reviews that were about bed bugs so we left. Didn’t even stay an hour. Also didn’t get a refund cause of the no refund policy. I don’t normally write reviews cause I’m not that person but I had to here

Partner

6/10

Pleasant

11 Jul 2026

Alyssa

Good if you want/need something very basic. The beds weren’t the comfiest, the fridge didn’t work and the window didn’t open leaving it very hot. However if you just want a room for a quick stay or a go between before heading somewhere else it isn’t too bad for the price (we got a cheap deal).

Friends_and_family Friends

6/10

Pleasant

11 Jul 2026

Claire

Staff were very helpful and friendly. Onside parking available at an additional charge on a first come, first served basis.

Partner

6/10

Pleasant

09 Jul 2026

Lance

Room was hot & small fan ineffective.
Sheets were a bit shop-worn, towels small & no bathmat.

Partner

6/10

Pleasant

29 Jun 2026

Sharon

Very basic hotel. Room served a purpose for 2 nights. But needs a thorough clean.

Handy location for bus access to other areas.

Friends

8/10

Excellent

29 Jun 2026

ANGUS

No significant issues. Rooms were clean and tidy, and there were facilities for drinks etc. (although only four tiny pots of milk for four tea bags and four coffee sachets - why do they always do that?).

The staff we dealt with were friendly and at pains to make sure we had everything we needed, both on the phone and at the front door on arrival. Helpful with sending us to a fantastic pizza restaurant for dinner too.

One TV remote was missing from one room.
There was a challenge with leaving ID overnight because we were leaving before Reception opened, and there needed to be a security against door keys - it seemed like no-one had ever had to leave before reception opened before.

The showers were not overly powerful.

Business

4/10

Poor

28 Jun 2026

Andrew

Showers take five minutes for hot water
My room was under a staircase and so noisy every time someone went up or down. There was a key hole in my door and the bed was opposite. Great for a peeping Tom, bedroom one. Sorry, won’t be back.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Helen

Great for a 2 night stay in London. No frills but clean and comfy and does the job. Met 2 staff members who were both very friendly and helpful.

Friends_and_family Family

2/10

Poor

26 Jun 2026

Chloe

More of a hostel than a hotel!
Everything was very old and needs upgrading. The floor was visibly dirty. The dark bedding and towels shouldn’t be used, doesn’t give the impression everything is clean.
You can hardly move in the bathroom and the shower was a trickle (nothing to do with the boiler as they say - we showered at 1am after a concert in 38 degree heat and had the shower on cold and it was still a trickle!)
No aircon (not expected) or fan (expected in a heatwave) so hardly slept, room was a sauna and only one window (small window) out of 3 possible could be opened! The only good thing about the room was the fridge, nice to have especially in the heat, but I think it was purchased 40 years ago. It just about worked. Light switches didn’t work, had to use a pull one attached to the ceiling (high!) and plug sockets didn’t work.
Wouldn’t bother staying, just pay more and stay somewhere else honestly.

Friends_and_family Friends

2/10

Poor

25 Jun 2026

Karl

Short version… save your money, buy a sleeping bag and sleep outside in the street. You’ll have a more comfortable stay.
*Main issues we found with this excuse of a hotel:
*£20 cash deposit for the key?!?
*No shower gel/shampoo
*Dirty room
*Hair and god knows what else in the bed
*Tiny room
*Shower didn’t drain due to more hair and detritus clogging the drain, so the shower tray overflows into the tiny bathroom
*Breakfast at a different venue, which during our 2 night stay wasn’t available, so we were given “vouchers” (a laminated map) to the very same venue which was shut?!??
*Unhelpful/rude front desk staff
*Dubious electrics in room - the kettle took some plug jiggling to operate successfully
*Tiny bed - I’m 6”1 and couldn’t lay on it without “dangle foot”. - laying on it due to not really wishing to sleep “in” a bed full of hair and possible diseases.

The single positive I can find about this squat, was that there was an operational desk fan in the room. We stayed during a heatwave and unsurprisingly, the room didn’t have air con. There were some operational clothes hangers included in the room’s less than adequate facilities too, but the sort of random collection you’d find at a post-jumble sale tip run.

There isn’t the facility to award less than one star (I’d like to invent the concept and name it “brown hole”, as other physical brown holes would just about sum up this hotel).

Stay here at your own risk, or give £120 to a local crack head and sleep in a hedge.

Partner

10/10

Exceptional

23 Jun 2026

Sam

Clean room, shops nearby. Thank you!

Self

10/10

Exceptional

23 Jun 2026

Sharon

Brilliant all round be back next year

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Jeanet

Everything was clean. Staff was very friendly.
Close to bus, but about 15 min from the tube. Once we sorted out the bus, it was great!!
Beds were comfortable and we had everything we needed.

Family

6/10

Pleasant

21 Jun 2026

Mandie

We arrived early as had travelled for a concert at Wembley. Our room wasn’t ready understandably but the receptionist allowed us to park our car and get changed in the staff area ready for our evening concert.

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Kerri

The hotel was well priced for what we got. Our room was spacious and the bed comfortable. The staff where very helpful to accommodate our queries and requirements. We would stay here again.

Partner

6/10

Pleasant

19 Jun 2026

Rachel

Good staff. Very helpful

2/10

Poor

18 Jun 2026

Charlotte

Woke up with bedbug bites. no soap or towels in my room when I checked in. Hair in the bed. Dirty mugs. ordered room service with the QR code in the room, waited an hour then when I asked where it was I was told by staff that the QR code isn’t in use anymore, why have that in the room if it is not in use, I lost money over it.

Self

8/10

Excellent

17 Jun 2026

Kenneth

budget hotel

Self

4/10

Poor

16 Jun 2026

Thomas

xyz

6/10

Pleasant

14 Jun 2026

Valentina

Its veri cold in the room

Self

10/10

Exceptional

13 Jun 2026

Thomas

Tucked away from the main hustle and bustle of Shepherds Bush, but a quick & easy commute to central or the Apollo

Self

8/10

Excellent

12 Jun 2026

Jana

The room was clean and well-kept. It’s a very basic hotel, but good for the price. We stayed for a week with no issues. It’s a couple doors down from a pub so it may get loud on weekends. It didn’t bother us, but something to keep in mind.

Partner

10/10

Exceptional

12 Jun 2026

Florin alin

Very good next time going yo

6/10

Pleasant

08 Jun 2026

James

The room is clean, but the first room I moved into had ants in the bathroom. So they moved me to another room. The room they assigned me originally was on the first floor, but it that isn’t the main floor and it is two flights of stairs. There is no elevator. The next room was the first I moved into to with the ants and it was down stairs, less steps but still no convenient especially with 2 heavy bags. The third room was still in the basement area rooms (street level supposedly) but no exits except emergency ones on that level.

They do not serve English Breakfast as they advertise. They do provide a meal token with a restaurant down the street. That restaurant doesn’t open until 11:30. I guess they will open earlier if they have enough customers coming early. I had to wait until after 11:30. They will serve you lunch or breakfast, but you have to ask for the breakfast. The restaurant was a good Italian Restaurant called Little Napoli Pizza Restaurant.

Overall the place is decent and affordable, but far from luxurious. It is close to public transportation and a short walk/bus ride to the rail station. The staff was friendly. I feel I am being generous by giving them 3 stars.

Self

8/10

Excellent

07 Jun 2026

Jody

Lovely little budget hotel. No bother at all and they let me park my car early which was a life saver. Beds were clean, toilet was clean. Tv worked and it was super close to the bus stop into central London.
We didn't try the food from the sister restaurant but it would have been easy enough to do so if we had wanted to.
Would use again

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

FATOUMATA

Staff friendly. Local shops.

Self

6/10

Pleasant

05 Jun 2026

Ron

Upon Arrival the Room I was Staying in had Not been Cleaned or Prepared. I reported this in Person to Reception. They got the Cleaner onto the situation. Credit due it was Cleaned out and Prepared satisfactory but this should have been all done before I arrived.
Later in the Evening I find out that the Kettle in room wasn't working either.
I reported but it took Two Nights before it was replaced.
For Breakfast they give you a Voucher and it's a Restaurant about a Five Minutes walk away, Ok if you're happy with this... And of course providing the Weather is kind.

Self

10/10

Exceptional

01 Jun 2026

Casto

Fantastic value for the price! Clean and safe facilities fir the budget traveller! The front desk person was exceptionally kind!

10/10

Exceptional

31 May 2026

Nikolay

Great place, I highly recommend

8/10

Excellent

31 May 2026

Margaret

Going as a family of 2 adults and 2 children for a overnight stay,our experience was very good .The kerb appeal of the hotel looks good .Andre on reception was very helpful and welcoming.
Our apt was in no 5.The room has two double beds ,shower room and toilet.we didn't have any problems with hot water
Kettle ,large cups,glasses ,small fridge ,tea ,coffee,biscuits .towels,soap. T.v
The room was clean and the beds were firm ,ok for me my husband found it a bit too firm.
The price we paid was a good reflection of our stay ,we would stay again.
Breakfast was at the Napoli restaurant down the road,only tea,or coffee with a brioche bun with ham ,looked lovely but not my type of breakfast.
All in a very good stay .
Very busy area.good transport links for bus travel.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Simeon

Great price and clean , for London is perfect

8/10

Excellent

28 May 2026

Glenn

this is a small, value hotel but I was very impressed with the staff - friendly and helpful.
The room was small but had everything I needed and, more importantly, was clean and had recently been decorated. I would certainly stay here again. My only criticism was the shower was quite weak.

Self

6/10

Pleasant

25 May 2026

Lovell

I stayed there again because it appeared as one of the cheapest accommodation on Expedia and I was rather impressed by how spacious the room was so I felt that I got good value for money, especially its convenient location of having a bus stop outside and of course being on Uxbridge road. The breakfast in the morning wasn't the most interesting and certainly wasn't filling.

Self

4/10

Poor

23 May 2026

STAVROULA

I wasn't satisfied with my stay at the 261 hotel.
The hotel didn't smell good and the room took.
The bedsheets,the pillows and the blanket were provided were not clean .
There was no feeling of freshness.
The staff was friendly and kind,
The location was good.
The value for money not good because
In this price I found better accomodation.

Partner

10/10

Exceptional

23 May 2026

Rosen

We liked it. Thank you guys!

Business Family

6/10

Pleasant

19 May 2026

Marcin

Average room, bathroom could be cleaned,

Friends_and_family Family

6/10

Pleasant

18 May 2026

Clare

Had to leave £20 cash or my ID to get the key, super noisy inside and outside until about 2am, bed was rock hard and pillows were flat.

Felt safe though and had a private bathroom which for the money is probably all you can ask for.

Self

6/10

Pleasant

15 May 2026

Michael

My single bed room faced the street. Lots of vehicle noise and people talking while walking on the sidewalk. No AC, but I was able to keep the small bathroom window open to get cool air. I think during the summer the room will be very Hot.
Hot water kettle, coffee, tea creamer, sugar in the room. TV and shower worked okay.
Check in required a $20 pound deposit for key return. So, don't lose the door key.

Self

8/10

Excellent

14 May 2026

jagannathan

value for money stay .
Different Staff at the reception during our 2 nights stay were very helpful .

Special mention to the Napoli Restaurant staff Mimo and Luca where we had breakfast and dinner . They made us feel comfortable , welcoming and genuinel. Thanks

Partner

10/10

Exceptional

08 May 2026

Julien

Clean room with fridge comfortable clean bed pub next door local shop parking on street was free after 5pm

Self

10/10

Exceptional

05 May 2026

Lauren

Staff were absolutely lovely, a big shout out the the guy that was on the desk all of our stay, he was great and very helpful. We were swapped rooms as there was an issue with one of the beds upon arrival which staff understood and accommodated. The room had everything we needed for a few nights, our coffee and tea was topped up and our bin emptied. Great location if you do not wish to be in central London and venture everywhere, transport is easily accessible too. We only had breakfast on our first morning as we thought it was full English breakfast but realised after arriving that it is an Italian breakfast which did not cater to the kids taste but that was our mistake and should have looked into it more as the photos of the full breakfast were old photos from a cafe that used to cater the breakfasts.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Charmaine

I had a neat little room. You could hear traffic sometimes but you will be fine with earplugs if its a problem. The pillows were good support, The hotel was very organised with quiet respectful space between people staying there. It's in a great area. Pub next door.. Not too loud people or music really couldn't hear it. I would definitely go back the front desk were very polite.

Self

6/10

Pleasant

04 May 2026

Lucianna

The hotel was okay. It was what we paid for (£60 a night hotel in London in a great location).

The bed had hairs all over it, at first the door wouldn’t lock properly and the breakfast we paid for was unfortunate.

The hotel swiftly sorted the lock for us which was helpful :)

The breakfast is at an Italian restaurant down the road and speaking with staff, they actually told us they don’t have breakfast on the menu so everything is made up on the day with what they have.

We had overcooked eggs, Italian sausage and pancetta the first day and barely toasted bread.

We left thinking it would have been better to get a meal deal from Tesco for breakfast each morning basically. The Italian restaurant is great for lunch and dinner though!

A convenient hotel and did the job.

Partner

4/10

Poor

26 Apr 2026

Lance

Room appeared OK on first walking in however the beds were extremely uncomfortable, the pillows were the most lumpy pillows I have ever seen - they must be many years old and are extremely uncomfortable. There was no soap available in the soap dispensers. There were white stains on one of the pillows and one of the duvets.

Friends_and_family Friends

2/10

Poor

21 Apr 2026

Ross

Limited parking and not secure. Hotel is dated, smells and feels unclean. Beds are lumpy, along with pillows and didn’t feel fresh.empty shower gel and hand wash dispensers. Stains down the glass

Self

2/10

Poor

19 Apr 2026

Catherine

Yes,but the room is smell bad

8/10

Excellent

17 Apr 2026

Chris

Easy to find hotel, close to amenities/trains/shops. Great size room for my solo stay, room was nice and clean, bed was quite rigid and uncomfortable but no other complaints at all. Very good budget stay.

Self

8/10

Excellent

12 Apr 2026

Gavin

Nice and clean. No issues. Would stay here again

8/10

Excellent

05 Apr 2026

Hemalatha

Really good shops are near walkable distance i enjoyed.

Family_with_children

8/10

Excellent

30 Mar 2026

David

Staff were friendly.
The room was nice..

6/10

Pleasant

30 Mar 2026

Ciarán

Bedroom was clean.
Bathroom floor, walls and ceiling need some attention.

6/10

Pleasant

20 Mar 2026

Agyeman

Terrible. Breakfast was included in the price but I was not offered

Self

2/10

Poor

15 Mar 2026

Melody Nicole Ambion

I stayed here for two nights in a double room with breakfast included, and unfortunately the experience was very poor so would not recommend coming here at all will not be coming back ever.

The room was not properly maintained. The towels were unclean with stains and an unpleasant smell. Basic amenities were missing – there was no proper soap (only a dispenser), no shampoo or conditioner, almost no utensils, and only one small packet of tea provided for the entire stay. The room was also extremely cold even though the heating was on, and the hot water took a long time to work.

I raised concerns about insects in the room that I believed could be bed bugs, especially after my partner was bitten during the stay. When this was reported to staff, they were rude and dismissive and did not properly investigate the issue or offer an alternative room instead they checked us out.

Breakfast had been included in my booking and paid for in advance, however I was told on arrival that breakfast was not being served during my stay. I was given a voucher to use in the restaurant, but when I tried to use it I was still charged the full price and service charge and only received a small discount.

Overall, the accommodation and service were not as advertised and fell well below acceptable standards. The booking was eventually cancelled and only a partial refund was issued despite the problems experienced instead of full. Based on my experience, I would not recommend staying here.

Partner

6/10

Pleasant

22 Feb 2026

A D

Pleasant staff, large mould patch on wall on entering room shower just a dribble an took 10 minutes to get to lukewarm, room very small..good point cheap, warm ,quiet bed ok ..needs improving.

Self

8/10

Excellent

20 Feb 2026

Graham

Yes to all

Friends_and_family Family

2/10

Poor

18 Feb 2026

Josh

I booked a stay here in an emergency because my mother was undergoing surgery in a nearby hospital. Shortly after I booked the room (around 2 hours later) she declined surgery and went home and died.

I asked to cancel the stay and provide a refund and was told there was a blanket “no refunds” policy, even though I had booked it literally only 2 hours previously. The complete heartlessness of policy application in a family emergency deserves a single star.

Self

10/10

Exceptional

16 Feb 2026

Michael

Nice one

10/10

Exceptional

09 Jan 2026

anna-marie

The friendly staff and the location!

Leisure Partner

2/10

Poor

04 Jan 2026

Semere

Hotel did not get cleaned once in our 3 nights stay, even the duvet cover does not feel /look clean from the get go, I’ll never use again!

Leisure Family

10/10

Exceptional

27 Dec 2025

Fahmi

Spacious room and clean

Friends_and_family Friends

10/10

Exceptional

15 Dec 2025

Tom

Clean room, easy check in

8/10

Excellent

14 Dec 2025

Graham

Very pleasant chap on reception and helpful, nice size room, good size shower too, all clean and nicely maintained, bed comfy and warm room, happily stay again

Partner

8/10

Excellent

13 Dec 2025

Graham

The room was perfect for an overnight stay, if a little dated.

Self

8/10

Excellent

08 Dec 2025

David

Clean room and easy check-in.

Partner

6/10

Pleasant

04 Dec 2025

Maria Glenda

We were on 4th floor and we have to carry our luggage and one friend have hip problem so very difficult for her. Pillows need changing as its clump and same with Duvet. Bathroom dont have towel on the floor to keep dry when bathing.
The place is very accessible to transport I must say.

Business

6/10

Pleasant

01 Dec 2025

Caroline

Great value for money

Friends_and_family Friends

2/10

Poor

01 Dec 2025

Riddhi

The photo showed on the website is totally different than actual property. Along with we have booked 2 double bedrooms wereas we were given 1 double bed and 1 single bedroom. Which is totally unacceptable and a scam to me. The washbasin was clogging alot while washing the face. Its not a property worth £65. Waste of money.

Friends_and_family Family

8/10

Excellent

30 Nov 2025

Erin

Clean room, easy check in, all basic amenities

8/10

Excellent

28 Nov 2025

Paolo

Good value. Quiet

Business

10/10

Exceptional

25 Nov 2025

Dale

Great place to stay in a great part of London, easy to get into the city centre and walkable to Shepherd's Bush Market tube station.

The room was good, not too much noise from the road outside and parking is secure and well priced.

Easy check in and staff were great, will use again for sure.

Friends_and_family Friends

10/10

Exceptional

23 Nov 2025

teresa

It's was clean and it was close to bus stop

6/10

Pleasant

23 Nov 2025

Adam

Good value for money and nice pub next door.

Friends_and_family Friends

10/10

Exceptional

22 Nov 2025

Hashim

Good thank you

6/10

Pleasant

22 Nov 2025

Matthew

Conveniently next to some bus stops and a busy street. Small reception, budget friendly but small rooms. My double didnt look like the pictures and the bed was missing slats. The mattress was cheap and uncomfortable and the tv located in a far corner so difficult to watch - couple.of weird office style chairs also. Heating unable to be turned off and wallpaper / paint needing some maintenance. BUT for the price paid, it was ok for a night. Next door to a decent pub which does food etc. Would return if on my own and in West London.

Self

10/10

Exceptional

17 Nov 2025

Clive

There were shops nearby and it was clean

Self

8/10

Excellent

16 Nov 2025

Andrew

This is a decent, affordable place to stay. It's not plush by any standards but it has everything you need, our room was clean and comfortable and the staff were helpful and friendly. There is no bar or restaurant but they have an arrangement with a local restaurant, where you can get breakfast, and there is room service provided by one of the hotel's partners. It's on the corner of Uxbridge Road and Askew Road, close to several pubs and restaurants and walking distance to Hammersmith. Will likely return.

Friends_and_family Friends

8/10

Excellent

16 Nov 2025

Thomas

Cheap and cheerful

10/10

Exceptional

09 Nov 2025

Eliška

Was good stay. Little confusion at the beginning about our breakfast so we didn't get a breakfast on first day but got voucher to use for a dinner or lunch instead

8/10

Excellent

04 Nov 2025

Madie

Allowed us to check out later!

Leisure Friends

8/10

Excellent

04 Nov 2025

Ken

It was fine, a warm welcome and a clean room. For an urban setting it was quite quiet which is important to me. And no fuss.

8/10

Excellent

27 Oct 2025

Nazna

The room was small but perfect for our stay. It was very clean and well-maintained. There’s also a lovely pub right next to the hotel on the corner.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Ruvimbo

The members of staff were absolutely exceptional and provided professional, friendly and wonderful customer service

Business Self

4/10

Poor

26 Oct 2025

roxanne

Cheap for a reason. Should have done more research. Smelt of wee shower was a trickle. Beds very springy. Very dated and tired. Ropey location. Not for us.

Friends_and_family Friends

4/10

Poor

20 Oct 2025

Nikila

N/A

Business

2/10

Poor

19 Oct 2025

Stuart

I guess if you pay cheap prices you get a cheap accommodation. This is worse than a budget hostel. Manky carpet, poor sleeping conditions and windows that dont close, simply appalling
1 star at best

Leisure Self

10/10

Exceptional

16 Oct 2025

Vicky

Member of staff at check-in was friendly and very helpful. Info provided in advance by hotel was helpful. Bus stop right outside the hotel and excellent Chinese takeaway nearby (the only place still serving food because we arrived late in the evening).
We had family room (double & two single beds) very comfortable, clean. Slightly cramped but fine for just a one night stay. Bonus was a fridge in the room.

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

Bradley

Reasonable for a budget hotel.Good location for tube station which is a ten minute walk away.
Room decent size. Tea and coffee provided, although I wasn't very impressed with the pre-chewed gum that was left by our cups from a previous guest. Electrics a bit dodgy as two of the main plug sockets didn't work.

Partner

8/10

Excellent

03 Oct 2025

David

Very friendly lovely staff good price

Leisure Friends

6/10

Pleasant

03 Oct 2025

Natalie

Beds uncomfortable and sheets not clean. Everything old and worn. Wouldn’t stay again.

Friends_and_family Family

8/10

Excellent

01 Oct 2025

david

Hotel 261 is a good budget hotel - no frills but does the basics reasonably well.
Friendly staff, good location for travel options by bus, tube and overground.
Decor looks to have been updated not too long ago but shows a few signs of wear which is to be expected.
My only concern was the steps from the entrance - no problem going up the 5 or 6 steps but I have difficulty going down and there is no handrail. I managed but had to take my time and reach for the low wall for the first 2 or 3 steps.
However this would not stop me from staying again.

Self

8/10

Excellent

29 Sep 2025

Michael

Poor bedding. Uncontrollable pillows.

Leisure Family

6/10

Pleasant

28 Sep 2025

Jon

Solid place to stay. Easy walk to many services & groceries. Just under a mile from three tube stations Acton East, Acton Central, & Stamford brook. Stayed in room #18 which was a convenient ground floor unit. 6 nights in late-September 2025.

Negatives:
20 GBP cash key deposit is an unnecessary burden. Hot water takes several minutes to happen (earlier in the morning, later morning much faster). One Bath towel wasn't quite clean, replacement & others were clean. Missing towel rack in the bathroom. Frankly, a little pricey for this Acton location & off-peak Autumn. Minus one star for deposit & price.

Positives:
Check-in was easy, although I arrived an hour early, it was no problem & no added expense. Room was quiet, clean, & comfortable. Small view facing backyard. Refrigerator. Daily refills of Coffee/Tea, sugar, & whole milk. Glassware/ceramics were clean. Wi-Fi worked good the whole stay with no password. USB ports A & C.

Leisure Self

8/10

Excellent

28 Sep 2025

Alexandra

Clean and cozy room, did the job for the night. Friendly staff at check-in/check-out. Noise unfortunately travels inside the building and the room needed a bit of TLC (the hooks on the door were missing screws and there was an unpainted polyfilla'd spot on the wall).
Bed was comfy enough

Self

4/10

Poor

24 Sep 2025

Trevor

Someone had kindly left their soap for us in the shower that had definitely not been cleaned. Bed was comfy but squeaked lots. More like a b and b without the 2nd b. Good enough to pass out in. Would I stay again? Only if the gig was next door

Friends_and_family Family

6/10

Pleasant

20 Sep 2025

Samantha

Quiet, no frills

The bathroom was nice. Rooms are simple. If you just want somewhere quiet to rest your head for the night and are not worried about the frills then this place is clean and meets that need.
I will stay again.

Self

6/10

Pleasant

19 Sep 2025

Angela

Booked for a cheap hotel close to centre of London, Hotel staff were helpful upon check in, but room wasn't ready till on the dot of 2 as they were still cleaning, hotel was more a converted house, basic furniture and could do with some renovation.

Location wasn't ideal in the end as the nearest tube was a 15/20 min walk and then 20 mins or so to the center of London so took some time to actually get into the center.

Parking outside was convenient.

Overall for the price the hotel was good.

Leisure Partner