Name: Seraphine Hammersmith
Address: King Street, 84, London, W6 0QW, GB

6/10

Pleasant

23 May 2026

Bijan

This is a decent hotel for what it is, as long as you you set your expectations accordingly. Booked this place because the brand names adjacent to Hammersmith station were all booked up. This place is fine in a pinch. Some rooms don't have elevator access. Location is quite convenient, and within walking distance to Hammersmith Station, and adjacent shopping and dining.

Self

8/10

Excellent

22 May 2026

Libertad

Hotel is in great location. Room is clean and decent. The only thing, I do not like is the deposit money before checking in which is quite a suprised for me. I will maybe book again but I will see how long i will get back the £50 i deposited or if i will get it back.

Family_with_children

6/10

Pleasant

17 May 2026

Robert

Most rooms have no elevator so lots of stairs to climb. Hotel offers to assist lugging suitcases up. Bed comforter was musty mildew but housekeeping washed after first night. 3 star hotel good for budget and close to Hammersmith. If not for stairs and bed mishap, rest was good

Self

8/10

Excellent

17 Apr 2026

Karen

Just easy to find , close to the tube and generally quiet stay . Second time of staying and will probably stay again.

Partner

10/10

Exceptional

06 Apr 2026

DERON

X

Self

10/10

Exceptional

03 Apr 2026

Beverley

Great location staff were friendly and polite room was spotless and comfy. Brilliant hotel

Partner

8/10

Excellent

28 Mar 2026

Michael

The hotel is in a busy commercial area, but just a few minutes’ walk to the Thames. It is divided into two sets of rooms, one with a lift, one without. Our room, with a double and a single bed, was, well, mostly bed. Very hard to move around—and we are small people. So be aware of that if you have mobility issues. It was very clean and decently appointed. The staff was very nice.

Friends_and_family Family

4/10

Poor

25 Feb 2026

Darren

Was great

10/10

Exceptional

24 Feb 2026

Helen

Great little hotel in a great location
Room was clean and in good condition - tea & coffee making facilities, hairdryer and safe in room. Sufficient towels for both guests. Booked a cosy room which was compact but designed with plenty storage.
Breakfast bag on the morning was a lovely little bonus.
Will definitely use again.

Friends_and_family Family

8/10

Excellent

13 Feb 2026

Dominique

For an overnight stay in London, this ticked all the boxes for us. Convenient location, easy check in and out, friendly staff, clean room with a great shower. Communication from the hotel prior to arrival was good and could provide all the details they needed for a speedy check in.

Leisure Partner

4/10

Poor

11 Feb 2026

George

When I arrived my room had been “upgraded” to one on the uppermost floor (no elevator) and with no windows. It was also directly next to a linen/storage room, so there was constant noise from machines. On several days of my stay, I was woken and unable to sleep because of noisy chatter from staff in that room.
I also found the “continental breakfast” very disappointing. There was no dining area; staff just delivered a paper bag with five items to your room. There was no way to choose items or specify preferences, so I was stuck with whatever items I was given. These were usually repetitive and unappetizing: a bruised apple, a room-temperature prepackaged waffle, two crackers, a rice crispy treat, and a sour “juice” drink that I found particularly unappetizing. The menu only changed on one day of my stay when the apple was replaced with a banana and the waffle with a croissant. I don’t think it could be considered a proper breakfast, and I certainly wouldn’t consider it a selling-point.
One of the biggest issues I faced with my stay was that the wifi didn’t work. I was able to connect my devices to the wifi with full bars, but it never let me actually connect to the internet. I was never able to load even a single webpage. I instead ended up having to use up my own international data.

4/10

Poor

21 Jan 2026

Antony

not happy with the £50 deposit when the room wad already paid for

10/10

Exceptional

17 Dec 2025

Gemma

Room was spotless, staff were friendly

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Mary

The hotel is situated in a very convenient location with easy access to 2 train stations and bus services. There are several shops on the same street and various eateries.. it was home away from home for us. The easy check in, the very friendly and helpful staff, from the receptionist to the cleaners, the comfortable bed and cosy room. This is my go-to hotel whenever I am in London. Highly recommended..

Friends_and_family Family

6/10

Pleasant

07 Dec 2025

Declan

The staff were very helpful, the breakfast strangely good. The room was tiny, far too small for a double.

10/10

Exceptional

06 Dec 2025

Alexandra

My second time at this hotel and it is as good as I remembered. The staff are very welcoming, genuine, helpful and friendly. The room was clean with white linen and a comfy mattress. TV is freeview and there is free wifi in the room. The complimentaries are branded and the liquid soaps gentle. Sanitary disposal bags are provided and you have control of the heating. The filling breakfast is delivered to your door;a fruit, a pastry a breakfast bar, a yoghurt, and a friut drink. Most of all the communal areas are very well maintained and clean with the stainless steel lift doors always finger print and scratch free. The hotel is above the shops on King Street so you have all the big names M&S, Lidl, IKEA, Lyric Theatre etc a very short walk away. As well as a Wetherspoons, and pubs there is a wide range of international cuisine nearby and the bus station and tube easily accessed for journeys further away.

Leisure Self

8/10

Excellent

18 Nov 2025

Shem

Clean rooms - free continental bagged breakfast

Business

10/10

Exceptional

29 Oct 2025

Kate

Perfect for a one night work trip away for 3 colleagues. Room ready on our arrival. Incredibly polite & pleasant welcome from staff who provided us all with a bottle of water : much appreciated after a 5 hour drive. Room very clean & tidy. Had all amenities we required and a bonus to have tea/ coffee in the room. Even bigger bonus was breakfast delivered to our room saving us time finding somewhere at 7.30am before heading into the city for work. Just as pleasant a check out from staff. Was the perfect location for us with company unable to fund inner city hotel prices, less than 5 minutes to secure car parking location & tube. Would highly recommend.

Business

10/10

Exceptional

13 Sep 2025

Tami

Really lovely staff. Great location

Business_and_leisure Partner

8/10

Excellent

31 Aug 2025

Karen

Hotel was so easy to find. Staff extremely friendly will definitely be going back !

Leisure Self

10/10

Exceptional

03 Jul 2025

James

Clean, Stylish and Chic

Outstanding boutique hotel.
Clean, comfortable and classy

Business

10/10

Exceptional

01 Jun 2025

Rhodri

Great location for the Hammersmith Apollo. Rooms clean and tidy and continental breakfast spot on. Would definitely stay here again

Friends_and_family Family

6/10

Pleasant

03 May 2025

Ian

Three flights of stairs. No dining areas or lounge bar.

Leisure Self

8/10

Excellent

08 Apr 2025

Angela

Was in a good place for us going to Eventim Apollo. Room was small & not enough room around beds. There was only 2 of us but room was meant for 3, would have been a bit cramped.

Leisure Family

10/10

Exceptional

05 Apr 2025

Caroline

Enjoyable and convenient stay

We were happy with our stay at Seraphine Hammersmith Hotel. We had everything we needed, the room was very clean, the bed was comfortable, and the shower was lovely. We didn't realise there was air-conditioning in the room which we needed, as it was very warm in there. Nice continental breakfast and helpful staff.

Partner

6/10

Pleasant

21 Feb 2025

Paul

A good location for attending shows at the Eventin Apollo.

Self

10/10

Exceptional

19 Feb 2025

Rhonda

Great place to stay in Hammersmith.

Leisure Self

2/10

Poor

16 Jan 2025

Kapil

Pathetic

10/10

Exceptional

10 Jan 2025

Brittny

The hotel is in a great location that is close enough to shopping to access it, but also not directly in the shopping center, so it’s not noisy. The staff was very kind and easily available. Azim, one of the front office staff, went above and beyond to assist me. The other front office staff was also kind. This was an affordable, convenient, and nice stay for my quick trip. I would recommend it and would stay again.

Leisure

10/10

Exceptional

06 Jan 2025

D

good stay

good location, staff excellent

Self

8/10

Excellent

22 Dec 2024

Emma

Great location for a theatre trip

Very welcoming staff, room was clean and well equipped for a one night stay.
Bathroom towels could have been bigger.
Continental breakfast was good and delivered to our room.
Great value for money overall, would recommend.

Partner

6/10

Pleasant

15 Dec 2024

Aidin

The hotel is ok and the staff are eager to be helpful, but I will most likely not stay here again. Very basic. Better options available in the area for comparable price.

Business Self

10/10

Exceptional

11 Dec 2024

Julie

Functional hotel. Everything you need in the room. Quiet and warm with confortable bed. Well located for shops bars and restaurants and Hammersmith Apollo. Would return.

Leisure Partner

8/10

Excellent

15 Nov 2024

A.A.

A well kept room, however my room was close to Hotel Store Room so was easily distracted with continuous door opening and closing.

Business

10/10

Exceptional

27 Oct 2024

Bernard

Privacy

10/10

Exceptional

17 Oct 2024

Jonathan

This hotel is in a great location only 6 mins walk to the tube....the premises are very clean and staff friendly and welcoming. Our room was a triple room, which although compact had ample space. The bathroom facilities were excellent and the shower powerful. The hotel was exceptionally quiet and we didnt hear other guests. Dont hesitate to book this hotel - i will definitely look to book again for my next visit.

Business_and_leisure

4/10

Poor

12 Oct 2024

Matthew

Good location. Poor rooms.

Positives

- close to my office
- close to Hammersmith station
- good shower

Negatives

- no elevator in hotel with 3 floors. My mum came for a theatre trip while I worked and we were on top floor and she had a horrendous time with the stairs. Doesn’t mention no lift anywhere in advert.
- no windows. The top floor has no windows or air flow.
- too warm. Top floor that has no windows has air con that doesn’t go below 19 meaning the rooms are warm and stuffy and not nice to be in.
- “Cosy room” = barely larger than the bed.
- “breakfast” consists of a horrible sausage roll, yoghurt, banana and small cereal bar. Do not pay extra for this when there’s marks and Spencer’s food hall over the road.

Business

4/10

Poor

25 Sep 2024

John

Pros: Large TV, good wi-fi, breakfast arrived on time.
Cons: Disorganized check-in. The first 2 rooms we were given were occupied/dirty. Hotel split across 2 different buildings. The larger building has 3 floors and no lift. VERY small rooms. Window in our room was broken. Water leak from air vent when heat was turned on. Very expensive for the location and room quality.

Leisure Family

10/10

Exceptional

17 Sep 2024

Anita

We’ll be back!

Naim went above and beyond for our stay at Seraphine Hotel. He was so kind and lovely and upgraded us even with a full hotel.
The heated floor in the bathroom was wonderful.
With only 5 min away from Hammersmith Apollo it was a worth every penny.
Breakfast was delivered on time.
It’s a basic hotel, the price is reflected in the standard on the rooms and breakfast.
But the service, cleanliness, comfortable bed and a good night sleep makes it a 5 star stay! We’re coming back.

Friends_and_family Friends

10/10

Exceptional

11 Sep 2024

David

Great stay at a great location

Partner

10/10

Exceptional

27 Aug 2024

Kitty

Will definitely stay again!

Lovely hotel, perfect walking distance to the Eventim Apollo. Very friendly and welcoming staff, nice clean room and loved the big bathroom

Partner

10/10

Exceptional

16 Aug 2024

Gina

All the above 😊

Leisure Family

8/10

Excellent

03 Aug 2024

Zakaria

.

10/10

Exceptional

25 Jul 2024

Antoinette

Very professional and helpful front desk staff

Business Self

2/10

Poor

08 Jul 2024

Tom

No lift, no bar, no dinning room and did I mention no bar

Leisure Self

10/10

Exceptional

03 Jul 2024

Amanda

The location was great, close to many shops and the tube. Also was quiet. I enjoyed the free breakfast. The room was a good size too. Only downside was our room was on the third floor with no lift.

Leisure Family

10/10

Exceptional

01 Jul 2024

Andrew

Rooms are small but are clean and very modern, the staff are friendly and helpful, the location in Hammersmith is ideal, minutes to the shops and underground.

Leisure Partner

8/10

Excellent

28 Jun 2024

jill

Very nice staff, convenient location, rooms are small but generally clean (drawers were dirty so I just didn’t use them), WiFi is spotty. Close to the tube and it’s a main hub so easy to get everywhere. Smile Thai Massage nearby is great as is Lumi yoga across the street. Wagamana’s yum. Mall with IKEA a couple min walk. Walk down by the Thames is gorgeous and charming. Hammersmith generally busy vs quaint but diverse and felt fairly safe.

Business_and_leisure Family

8/10

Excellent

18 Jun 2024

Pious

Good property but too much money for the stay. Will look for something more cheap next time

Leisure Friends

6/10

Pleasant

12 Jun 2024

Ioana

I appreciated the breakfast provided and the location close to the Hammersmith station, but getting logged out of the wifi after around 2 hours of streaming was extremely inconvenient. This was not mentioned whatsoever when I checked in, and I only realized it when I got a warning on my work phone that I had used up all of my data. I contacted Reception and they asked me to provide the wifi addresses/IMEI codes for my devices to have those re-activated. A little lengthy, but this seemed to fix the issue until I got logged out once again later that night, but unfortunately no one was available to help me anymore at that time of night. All in all, I was happy with the stay until this very frustrating and costly situation, especially since I had to pay out of pocket the data usage on my work phone which the hotel took no responsibility for. Also, the walls are paper thin, I could hear the neighbors or was it the cleaning people talking loudly next door.

Business Self

8/10

Excellent

03 Jun 2024

Hannah

Great if you travel light

Great location. Quiet room but no lift and room was on 3rd floor, which is awkward with heavy luggage

Friends_and_family Family

10/10

Exceptional

27 May 2024

Michael

IDEAL FOR SHORT STAY

Was just right for what we wanted for three night stay.
Very handy for Hammersmith Bus and Tube Stations.
Only down is that there are no lifts and all rooms are upstairs.

Partner

8/10

Excellent

25 May 2024

Rocco

Great location friendly staff

10/10

Exceptional

25 May 2024

PIRKKO

Very nice clean hotel in central Hammersmith. Would stay again if visiting the area.

Leisure Partner

8/10

Excellent

12 May 2024

Rashmi

Stay in Hammersmith

It was pleasant. Room’s whole space was taken by beds. Breakfast was cold and delivered to room. There were many restaurants nearby

Friends_and_family Family

8/10

Excellent

13 Apr 2024

Teresa

What I like the room is comfy bedding

Leisure Self

10/10

Exceptional

05 Apr 2024

Audrey

Lovely stay quiet very helptul
Staff

Partner

8/10

Excellent

17 Mar 2024

Andrew

Booked a cosy room for one night. It did what it said on the tin. Staff were very friendly and welcoming. The room was small, but that's what I expected. The complimentry continental breakfast was nice and arrived on time. Room was clean. Only issues were that my feet hung off the end of the bed and not much room between end of bed and wall/mounted TV. Also, pillows were too hard for me. Shower was excellent (powerful - rainfall & direct spray). In summary - a great hotel for the price and convenient location - easy walk to Picadilly & District lines. Ideal for one night and good for the price. I am happy to recommend this hotel for this purpose.

Leisure Self

6/10

Pleasant

16 Nov 2023

Shenghua

Location is great, but very noisy air conditioning cannot sleep well at night

Business

10/10

Exceptional

16 Nov 2023

Philip

Great room and great service. Very happy would stay here again. 5stars

10/10

Exceptional

06 Nov 2023

Angela

Good location, very clean and comfy bed. Breakfast box delivered to your room was lovely!

Partner

4/10

Poor

30 Oct 2023

Verified traveler

Never come back, not worth the money.

The hotel is very expensive but it is too old, small and dirty. Carpet and toilet were not cleaned properly. No elevator for almost 10 days, and no compensation were offered. Breakfast was terrible simple and cheap, always same. Everything looked filthy.

Friends_and_family Family

4/10

Poor

20 Oct 2023

Stuart

Not given what was paid for.

We paid for a Classic Queen with full breakfast. We were given a double with continental breakfast. Were told when we got to the hotel that they don’t offer queen. Not sure how that was advertised on the website?

Friends_and_family Friends

10/10

Exceptional

20 Aug 2023

Corey

We loved our stay, but an ice machine on property would be great!

Leisure Family

10/10

Exceptional

20 Aug 2023

Abdul

The overall experience of staying at Seraphine was pleasant, however the KFC next door is inhabited by a few homeless men who make a ruckus, especially in the evenings. I hope the council can look into this and provide some sort of support to clear out that area.

Leisure Family

10/10

Exceptional

10 Jul 2023

Mandy

wonderful location and excellent service for the price

Leisure Family_with_children

10/10

Exceptional

06 Feb 2023

Lou

Great hotel

Really good hotel will use again

Business

6/10

Pleasant

28 Jan 2023

Paul

Pluses: refurbished rooms, competitive rate, location
Minuses: King block rooms - not for mobility impaired. Smelly drain in bathroom (maintenance tried to resolve but only made it worse)

Leisure Partner

8/10

Excellent

25 Dec 2020

Dan

Good location & value for money

Good location - right on Hammersmith shopping street and 3 minutes away from tube station

Friends_and_family Family

4/10

Poor

21 Dec 2020

Sam

Location is great. However, room is super tiny (not able to open my suitcase). No fridge. Staff is rude. Probably will not stay here again.

Business_and_leisure Partner

4/10

Poor

09 Dec 2020

Lyn

Unhelpful staff. Not willing to help! A very small room no window and when I went for breakfast was advised I was too late as they had changed the times. Not a great place.

Business Self

10/10

Exceptional

14 Mar 2020

Linda

A great little find.

Room was spotless, very comfortable and a perfect location for our visit to the Hammersmith Apollo.

Partner

8/10

Excellent

14 Mar 2020

Verified traveler

Great location, simple and quick check in. No hassle at all.
Was quite noisy but to be expected given the location and room on the small side but fine for one nights stay.

Leisure Partner

10/10

Exceptional

12 Mar 2020

Sue

Great little find & reasonable ££ Hammersmith

Great location...clean and good staff. Straight through to Heathrow or into City.

Partner

8/10

Excellent

09 Mar 2020

colin

cozy side

Nice quiet hotel for it location, the room/bathroom was a bit on the cozy side, other than that I couldn't fault it,

Self

8/10

Excellent

08 Mar 2020

Verified traveler

Very close to my exhibition and tube. Nice restaurants local too

Business_and_leisure

10/10

Exceptional

06 Mar 2020

will

Good for a london hotel

All good

Business

6/10

Pleasant

02 Mar 2020

Verified traveler

Decent enough, shame about the mould

We had a pleasant enough stay, the staff were helpful and approachable. However the state of the bathroom was poor, there was mould in the shower unit across the ceiling.

Partner

8/10

Excellent

27 Feb 2020

Verified traveler

Not bad, not great, just good.

Overall good place to stay, wish there was more choice at the breakfast buffet and the room wasn't what was shown in the picture, seemed like (from the pictures) we were give a standard room not the superior room we paid for. Bed was super comfy and quiet and the bathroom was decent. I'd come back.

Partner

10/10

Exceptional

25 Feb 2020

Verified traveler

Perfect is the word for this place the staff breakfast and showers amazing

Business_and_leisure Family

8/10

Excellent

23 Feb 2020

Verified traveler

Good location, rooms were ok. Staff were really helpful and friendly.

Leisure Friends

8/10

Excellent

19 Feb 2020

Carol

Clean and friendly, staff accommodating.

Very Comfortable, Staff very friendly and accomodating. They arranged a taxi for us, very good service. Breakfast was lovely, clean and plenty of choices.

Friends_and_family Family

8/10

Excellent

17 Feb 2020

Kristi

Fine for a night or 2

Customer service could be better, room was fine, clean, and certainly no smaller than you would expect from a hotel room of this sort in a large city. To be clear, there is no \"close-by\" parking, and it's expensive. The person at the desk wasn't able to tell me where the parking was, she told me to Google it to find it (but couldn't tell me what to Google). A piece of paper with an address to Google would have helped immensely.

Partner

10/10

Exceptional

16 Feb 2020

David

Nice hotel.

Stayed before,great location, always manage to park ok. Loads of shops everything you need in area

Partner

10/10

Exceptional

10 Feb 2020

Verified traveler

Very happy with this stay. Warm & friendly reception, clean room, peaceful night's sleep and a good room-rate via Expedia. I'd be happy to recommend this hotel to friends and would love to come back to The Seraphine

Leisure Partner

8/10

Excellent

09 Feb 2020

Dionisis

Convinience

OK hotel, probably pushing it for 4 stars, tiny room but good value for money for my stay. Very polite staff. Close to tube station and shops so convenient for transport.

Friends_and_family Friends

2/10

Poor

04 Feb 2020

Maddie

The room I stayed in had building work going on from 8.30 in the morning, I was recovering from surgery and that was the last thing I needed!

Partner

8/10

Excellent

27 Jan 2020

Verified traveler

Good location, reasonably priced, well furnished & maintained, very helpful staff. Rooms bit on the small side. No 24hr snacks (as advertised).

Leisure

8/10

Excellent

25 Jan 2020

Jill

Great hotel

Lovely hotel with friendly staff. Convenient location (we were going to the Apollo). Lovely breakfast.

Partner

8/10

Excellent

23 Jan 2020

Ian

Well positioned for the Appollo thatre. Lots of pubs and restaurants close by. Decent continental breakfast

Partner

6/10

Pleasant

22 Jan 2020

Tracey

Hotel room

Couple of things about the room. Heated towel rail does not work, towels are very small, could do with supplying a bath sheet.

Business

4/10

Poor

13 Jan 2020

Julia

Hotel is looking more

Business

4/10

Poor

08 Jan 2020

Mike

Gross on this occasion but previously fine.

Fresh, damp blood stains on the carpet on entering my room. Let reception know and they said the cleaner was not on duty and there were no spare rooms available. Grim and disappointing. Shower tray was blocked, so had to turn water off every 30 secs to let water drain away. Wall lights and main central light was flickering. Have stayed here before and thought it was great, so maybe just had a bad day!!!

Business

10/10

Exceptional

08 Jan 2020

Nicholas

Superb Seraphine

Our special request for a particular room was met once again. Front desk staff were charming as usual. Room facilities were good. Internet now is very good. Great location.

Partner

4/10

Poor

05 Jan 2020

Verified traveler

Disappointing

It was very disappointing, upon first impressions the room seemed ok allbeit really REALLY small! However we had a broken tv remote, stain on bed cushion, shower doors wouldn't close and shower tray not clean.

We then discovered when we got in bed that there was roadworks directly below our room which kept us awake from around midnight until around 3am, when asked on check out how our stay was I explained that we never got much sleep and all I got was a smile and an unsincere sorry.

When parents book a night away from 3 children, sleep is an important factor! Knowing that there was works going on outside I would of expected that the hotel would of been informed of this prior to the work and changed our room to accomodate this.

Whilst the hotel itself is in a good location and was what we needed for attending the Eventim Apollo I would not stay here again.

Partner

4/10

Poor

29 Dec 2019

Verified traveler

Situated in the heart of Hammersmith it’s a great location. Sadly couldn’t really understand the staff and when we checked out we weren’t even asked how our stay was!
Room was tiny and no shampoo or conditioner in bathroom.
Stains on carpet and milk carton provided for the tea was off.
Breakfast was ok but wouldn’t stay at this hotel again

Leisure Family

8/10

Excellent

23 Dec 2019

Verified traveler

Nice and clean

Nice hotel clean, helpful staff, good location, would recommend this place

Self

10/10

Exceptional

21 Dec 2019

mark

ice central hotel

nice hotel , very central , very clean great stay.

Friends_and_family Family

6/10

Pleasant

11 Dec 2019

Daniel

Very noisy one night as i had a street view room try get a room away from the street

Self

8/10

Excellent

28 Nov 2019

Verified traveler

I like the area surrounding the property. There a mid sized market in front of it, many restaurants and coffeeshops, and 6 minutes away walking from the the hammersmith station.

Business Friends