Name: Hotel Indigo London K West Shepherd’s Bush
Address: Richmond Way, Hammersmith- London, W14 0AX, GB

Hotel Indigo London K West Shepherd’s Bush

London · United Kingdom

20 reviews shown

10/10

Exceptional

31 Jul 2026

Andy

Immediate welcome was cheerful and cooperative when I asked to drop my bags early in the day

From the moment I explained that I was in town for my daughter's wedding, the friendliness, service and treatment went up a notch

The room was great; clean, well equipped and quiet. The hotel is stylish and attractive, a nice environment in a busy city

But the stars are the front desk, to whom I say thank you for a special stay

10/10

Exceptional

27 Jul 2026

Charnicia

I enjoyed my stay at the Indigo from start to finish. The staff was super helpful in checking me in. They even upgraded my room which was a nice surprise. The decor in the room was very stylish and had everything from coffee to water on hand. My room was spotless and the bed was super comfortable. I decided to stay in on night one and order room service. The food was surprisingly good! The food prices were standard for a London restaurant. I left feeling rejuvenated and like my money was well spent. I’ll definitely be back!

10/10

Exceptional

26 Jul 2026

Larry

Great hotel, convenient location and awesome staff!

10/10

Exceptional

09 Jul 2026

Judith

Super hotel, staff can’t do enough to make the stay seamless. Close to the station for getting around and unbelievably quiet for London! Will definitely return!

Family

8/10

Excellent

07 Jul 2026

Mark

Hotel is beautifully presented. New and fresh. Room was tastefully designed with a Nespresso machine, fridge and kettle.

10/10

Exceptional

06 Jul 2026

Robert

Excellent hotel good location

Partner

10/10

Exceptional

05 Jul 2026

Cathy

Spotlessly clean and the staff were all very pleasant and very helpful.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Belinda

I enjoyed my stay and the staff were really helpful.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Sarah Jo

No parking. Rooms are not sound proof. If you are looking for a place to put your head…done. Otherwise, move on.

Family

10/10

Exceptional

28 Jun 2026

Robin

Brand new hotel and is really lovely. Just some points to add. The kitchen is a show cooking so you see everything. At breakfast the female chef had long hair and whilst cooking she was constantly touching it to move it out of her eyes and then continuing to cook, not good. Should have in a bun, in a hat or in a net. The ironing board is a tiny desktop one, where should it be placed to iron? No safe in the room. Ground floor and London made me very nervous leaving valuables in our room.

Partner

10/10

Exceptional

03 Jun 2026

Tom

The hotel was lovely and refurbished and the staff were so welcoming and really friendly and genuinely cared for you and your needs. 10/10 will stay here again!

Friends_and_family Family

10/10

Exceptional

30 May 2026

Laura

Our stay at Hotel Indigo K West was superb from start to finish. Every member of staff was a credit to the hotel—friendly, welcoming, and attentive, with excellent attention to detail throughout our stay.
What really stood out was the personal service. The staff made us feel genuinely welcome from the moment we arrived, and they even remembered our onward travel plans when checking out. These thoughtful touches made us feel valued and added a level of hospitality that is becoming increasingly rare.

The rooms were stylish, spotlessly clean, and thoughtfully designed, with great attention to detail throughout. We were particularly impressed by the accessibility features, which were well considered and integrated seamlessly into the room design without compromising on comfort or style.

We had lunch at the Flock restaurant within the hotel, which was also excellent. The wood-fired pizzas were of a very high quality and the bar/restaurant area had a wonderful atmosphere, with great music that created a calm, relaxing, and welcoming environment.

Overall, the combination of exceptional service, comfortable and well-designed accommodation, excellent food, and a relaxed atmosphere made for a fantastic stay. We would not hesitate to return and would highly recommend Hotel Indigo K West to anyone visiting London.

Family

10/10

Exceptional

27 May 2026

Vanessa

What a great little gem! Staff was absolutely exceptional. Great location. Quiet street. Beautiful property.

Partner

10/10

Exceptional

27 May 2026

Stacey

The staff was so kind and professional the moment I steeped into the lobby. Throughout my stay there I had different staff members contact me and ask if they could help my stay get even better. The room was clean and modern. Thank you IHG Ridgeway!

Self

10/10

Exceptional

25 May 2026

Abbie

Beautiful new hotel, usually stay at the Hoxton in Shepards Bush but will be staying here from now on. Rooms are lovely & staff were great.
The only thing lacking was hooks in the bathroom for wet towels

10/10

Exceptional

20 May 2026

Symrun

Great

10/10

Exceptional

19 May 2026

Maureen

Wonderful staff. Had a water leak in my room and they had to move me to a different room
. They made it as painless as possible

Friends_and_family Family

10/10

Exceptional

17 May 2026

Anna

This hotel was absolutely lovely. Very central- right next to Shepherd’s Bush underground, it took about 15-20 mins if that to get to Piccadilly circus. The hotel itself is set back in a very lovely quiet area. 5 min walk to a very luxurious shopping mall. The hotel has absolutely gorgeous decor and feels so modern and yet very cosy- the comfiest nights sleep I have had in a hotel! The staff were all so friendly and could not have been kinder. We didn’t eat there at all but it was a great base to explore London. I’m really looking forward to the swimming pool being open- I’m not one to go back to the same place twice but this was so ideal and at a very good price that I can’t not come back!

Partner

10/10

Exceptional

04 May 2026

SHOTARO

Staff were super friendly, rooms and facilities were new and perfectly clean, location reasonably accessible with nearby underground, overground station and bus stops. Highly recommended for those willing to pay some amount. It's worth it.

Partner

10/10

Exceptional

06 Apr 2026

Peter

A box fresh hotel, with fantastic staff and beautiful rooms. They couldnt have done more to make us feel welcome. The whole family really enjoyed staying here an all the little extras made it even better.

Family_with_children