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Simply Rooms & Suites

London · United Kingdom

Avonmore Road, 21View location

7.8/10Very good919 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort7.8/107.8
Condition7.6/107.6
Location8.0/108.0
Neighborhood8.0/108.0
Amenities7.2/107.2
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Simply Rooms & Suites

Centrally located in London, Simply Rooms & Suites is a short walk from Kensington High Street and the Olympia Conference and Exhibition Centre. This upscale guesthouse offers 16 rooms equipped with refrigerators, iPod docking stations, and 27-inch flat-screen TVs.

Complimentary wired and wireless internet access is provided, along with private bathrooms featuring showers, complimentary toiletries, and hair dryers. Additional amenities include laptop-compatible safes, desks, room service, concierge services, express check-out, and luggage storage. Westfield London Shopping Centre and the Natural History Museum are within a short distance.

Read more about this hotelShow less

With a stay at Simply Rooms & Suites, you'll be centrally located in London, within a 5-minute walk of Olympia Events and Kensington High Street. This guesthouse is 2.1 mi (3.4 km) from Royal Albert Hall and 2.4 mi (3.8 km) from Hyde Park.

Make yourself at home in one of the 16 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, express check-out, and luggage storage.

Popular amenities

Free WiFi
Concierge
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of GBP 100 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Late check-in fee: GBP 30 for check-in between 11:00 PM and 5:00 AM

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    Romanian

Nearby attractions

Olympia Events 0.2 km / 0.2 mi
Kensington High Street 0.3 km / 0.2 mi
Holland Park 1.1 km / 0.7 mi
Eventim Apollo 1.6 km / 1 mi
Westfield London Shopping Centre 1.7 km / 1 mi
Kensington Gardens 2 km / 1.3 mi
River Thames 2.3 km / 1.4 mi
Kensington Palace 2.4 km / 1.5 mi
Stamford Bridge Stadium 2.5 km / 1.6 mi
Imperial College London 2.6 km / 1.6 mi
Portobello Road Market 2.6 km / 1.6 mi
Royal Albert Hall 2.7 km / 1.7 mi
Hyde Park 2.8 km / 1.8 mi
Natural History Museum 2.9 km / 1.8 mi
Queensway 3 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2010
  • Total number of rooms: 16
  • Number of floors (main building): 4
  • Twin rooms: 4
  • Double rooms: 5
  • Studios: 3
  • Executive rooms: 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
Show 29 more facilities & services
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Concierge
  • Luggage room
  • Electric kettle
  • Smoking areaExtra charge
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Simply Rooms & Suites

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Simply Rooms & Suites

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Simply Rooms & Suites

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 25 m²DBL.EJ
    DOUBLE EXECUTIVEPhoto unavailable1 photo

    Simply Rooms & Suites

    DOUBLE EXECUTIVE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Room amenities

    • Shower
    • Desk
    • Toiletries
    • Alarm clock
    • Hydro-massage bath
    • 220V power supply
    • Wi-fi
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Simply Rooms & Suites

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Simply Rooms & Suites

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Simply Rooms & Suites

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Desk
    • Toiletries
    • Alarm clock
    • Hydro-massage bath
    • 220V power supply
    • Wi-fi
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Simply Rooms & Suites

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Simply Rooms & Suites

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Central heating
    • Safe
    • Wi-fi
    • 220V power supply
    • Hydro-massage bath
    • Alarm clock
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 30 m²STU.ST-1
    STUDIO STANDARDPhoto unavailable1 photo

    Simply Rooms & Suites

    STUDIO STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Room amenities

    • Shower
    • Desk
    • Toiletries
    • Alarm clock
    • Hydro-massage bath
    • 220V power supply
    • Wi-fi
    • Bathroom
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Simply Rooms & Suites

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Simply Rooms & Suites

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Simply Rooms & Suites

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO LUXURYSTUDIO • LUXURYSTU.LX

    Photos are not available for this room type.

    Simply Rooms & Suites

    STUDIO LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Simply Rooms & Suites

7.8
Very good
919 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
7.8 /10
Condition
7.6 /10
Location
8.0 /10
Neighborhood
8.0 /10
Amenities
7.2 /10
100 reviews shown
6/10
Pleasant
02 Aug 2026
Susan
The staff were really helpful and friendly. The room is in need of some TLC and a deeper clean, there was rubbish down the side of one of the bedside tables. The fridge smelled and could do with replacing or a deep clean.
The shower holder was only partially attached to the wall.
However, the location was ideal for an event at the Olympia and was comfortable enough for one night and the budget I had.
2/10
Poor
30 Jul 2026
Natsuki
Everything was dirty. It felt like the only things that had been cleaned were the bed linens and towels. Everything else was dusty, moldy, dirty, and had an unpleasant smell.
6/10
Pleasant
26 Jul 2026
Hilary
The room was clean and beds comfortable with white cotton bedding. No bedside shelf so had to put water bottle on the floor. The shower room was small and the shower tray filled up with water as the drain was blocked. The air conditioner unit worked but was very noisy. Everything looked in need of updating but it was ok for one night.
10/10
Exceptional
16 Jul 2026
Rachel
We needed a clean, safe, unfussy place to stay ahead of a Wembley concert. We knew we wouldn't be in the room much. It was perfectly clean and the air conditioning was icey during the heat wave.
Friends_and_family Family
8/10
Excellent
10 Jul 2026
Vladimir
With high temperatures outside, it was great to have working air conditioning in the studio.
Family
4/10
Poor
09 Jul 2026
David
This is a lovely place with nice rooms in a quiet area. It could be wonderful, but it really needs maintenance.
We were there for 4 nights, the first two we couldn't sleep because of a loud buzzing noise that happened at different intervals through the night, and when I measured it, every 2 minutes early morning. When I complained as I was exhausted, the staff were very friendly and polite but disbelieving even though I am sure other people must have complained, but often in hotels most people don't stay for long, so they ignore it. But the second night I filmed and recorded the noise at 4 am because I was fed up. There had also been water leaking into our room from above.
After pushing hard for a different room I was shown one on the top floor where the toilet was broken and the flush button section was hanging out. After a call, apparently someone would come to fix it at 8.30 pm. But that was too risky for me to swap rooms, if the person wasn't coming, and why hadn't this been prearranged for repair anyway.
The third room seemed fine, had a good night sleep except the bedding didn't fit the size of bed, so with two of us, we had to sleep close togerher as the duvet was not big enough. We also discovered the sink and shower didn't drain properly.

It's ridiculous that this lovely property, with friendly staff, have such appalling infrastructure. Whoever owns this needs to put some money into getting it sorted. Less profit, better service please!
Partner
2/10
Poor
08 Jul 2026
Scott
We arrived to the hotel to check in for myself and partner and my son was told we couldn’t stay because are son was to old him being 13 and was told to leave at 10pm at night and was left to go to another hotel in the middle of the night
Friends_and_family Family
6/10
Pleasant
05 Jul 2026
Miranda
The room was a perfect size for two besties wanting to experience London for the first time. In a great neighborhood, super close to two different Underground stations, and near many many local eateries! The staff was so lovely, quick to help us out when we couldn't get the safe figured out, and so kind during every interaction!

The room itself was not perfect. The bathroom had black mold near the sink, the fan inside did not work properly as it was filled with dust and debris; looking like it hadn't been cleaned in forever, and the windows were barely slivers on the wall; something we are not used to, nor enjoyed as we were thinking if there were to be an emergency where we had to escape through a window it would have been actually impossible. The cobwebs in the corners of the ceiling were reachable to us so we felt there was no excuse to the cleaning staff to leave them there, and the spider we ended up killing was something we did not enjoy.

Overall, I would consider staying again; if the mold and other things were taken care of. Simply because the staff and area were incredible.
Friends
10/10
Exceptional
05 Jul 2026
Rebeca
Great location; easy access to transportation. Staff very kind and helpful. Room was clean and excellent air conditioning which considering how warm it was, was crucial for comfort. I’d stay again.
Self
10/10
Exceptional
04 Jul 2026
Michelle
Really enjoyed my experience it was a great place to stay. Close to the bus and tube. Was located by many stores. The staff were so helpful. The room was clean and had everything you needed and more. The air conditioning was so amazing to have and after a long day sightseeing to come back to the room and cool off was so lovely. Would stay again and refer to friends.
Self
4/10
Poor
24 Jun 2026
Alexandra
The room was filthy. It’s evident it hasn’t been cleaned properly. Damage all over room and rubbish left around the room including under the bed.
The staff were friendly enough
Self
10/10
Exceptional
15 Jun 2026
Eric
Great stay, easy checkin and helpful staff
6/10
Pleasant
10 Jun 2026
Linus
super friendly and helpful staff. equipment could do with some upgrades. on-switch in the kettle in my room was partly broken. kitchenette in my daugther's room couldn't turn - which meant the cabinet door was in the way of the microwave oven which therefore can't be open.
Family
8/10
Excellent
06 Jun 2026
Andrew
Friendly staff. Clean rooms.
Family
8/10
Excellent
06 Jun 2026
Cara
I booked this room for my daughter and according to her the room was cozy but warn and needed some care. Unfortunately, the fridge had problems and froze food, but the hotel fixed it. The location is nice and the room was clean with good air conditioning and she’d stay again. Nice and helpful staff.
Partner
10/10
Exceptional
01 Jun 2026
Alexander
Great location and very helpful and friendly staff
Self
10/10
Exceptional
30 May 2026
Jason
Great stay. Would use again. Thanks
4/10
Poor
26 May 2026
Vica
The room definitely needs renovation. There was a hole in the floor, and the room was not clean enough. Wouldn’t stay here again
8/10
Excellent
23 May 2026
David
I’ve stayed here a number of times. It does what it says on the tin, it’s cheap and cheerful.
Self
8/10
Excellent
16 May 2026
Katja
We were pleasantly surprised by the property. It was basic, but clean and in a brilliant location. The check in was smooth and the room had all the amenities we needed for the night. The only negative was the extremely high damage deposit of £100 that we did not know of when we made the initial booking, we only noticed when we received the Expedia confirmation. They took £100 from my credit card and it took quite a few days to get this money back. I thought this amount was far to high taking in account that the room was only around £35 per night.
Family
8/10
Excellent
16 May 2026
Tom
This hotel was quite when I stayed, I booked a room with a double bed but got a room with two single beds next to each other so a small point & you could say I'm splitting hairs but I would always prefer an actual double bed when it's listed as a double
Self
10/10
Exceptional
15 May 2026
Chris
Stayed here for a tradeshow at Olympia for 3 days and its great, I will use it again next year for sure. Great location, well organised, clean and well thought out rooms with tiny kitchen area as a bonus. Loads of good pubs nearby, good places for breakfast too. Highly recommended.
Self
10/10
Exceptional
06 May 2026
Alexander
Friendly staff and clean room with a good location.
Self
10/10
Exceptional
03 May 2026
sergio
Good location, clean
Self
10/10
Exceptional
23 Apr 2026
DAVID
Excellent hotel . Clean , convenient for trains and tube . Will stay again
Friends
2/10
Poor
10 Apr 2026
Anthony
Kitchen had kettle and a microwave and assorted cutlery. Nothing particularly useful.
Family
10/10
Exceptional
06 Apr 2026
Christopher
All great just one issue no hand soap in toilet which is an health issue.
Self
8/10
Excellent
04 Apr 2026
matt
Clean
Friends
8/10
Excellent
23 Mar 2026
Samantha
spacious room with desk space, a little run down but great price
Friends
10/10
Exceptional
18 Feb 2026
Andy
Great stay. Nice hotel.
10/10
Exceptional
18 Feb 2026
Andy
Stayed here last month and again last night. Really handy hotel for Olympia and West Kensington.
Very reasonable rooms, clean and tidy. Excellent staff.
Partner
6/10
Pleasant
24 Jan 2026
Michel
Nose in the middle of the night. Police was coming. My husband spend two hours outside the hotel... The resection men not let him in, with no reason, and no ideas to help him. But the room was ok. Not fancy, but clean.
Business
10/10
Exceptional
13 Jan 2026
Akshay
Yes
10/10
Exceptional
26 Dec 2025
Amirhossein
Everything was very well.
Friends_and_family Family
2/10
Poor
22 Dec 2025
Isaac
Room smelled plus they scammed out of my deposit
Leisure Friends
4/10
Poor
12 Dec 2025
Cathy
Room was not clean and had many defects.
Self
8/10
Excellent
12 Dec 2025
Charles
Fine
Business
10/10
Exceptional
26 Nov 2025
Alex
Did what it needed to do for the price and location, clean, tidy, nice staff.
2/10
Poor
14 Nov 2025
Sadauki
This was among the poorest experiences I have had while booking through Hotels.com. I suppose these things happen but the facilities were NOT as advertised. Specifically they advertised a laptop-sized safe which was just NOT the case. Coupled with the fact that my room window had no lock on it thereby giving full access to the room from the outside, I just couldn't leave my work laptops in the room or sleep comfortably. Anyone could literally slide the window open from the outside and walk right into the room. I ended up checking out a mere 4 hours after I checked-in.
The last bitter sting in the end was I that prepaid for three nights and the property would not issue a refund (which is in accordance to their policy).
I guess Hotels.com offers booking insurance for a reason--I've just never needed it in almost ten years of using the platform. Oh well, at least the staff was friendly, but good heavens, what a complete and utter let down this experience was! I won't be back.
Self
6/10
Pleasant
02 Nov 2025
Michelle
The room is ok, but the bed I’m not comfortable keep moving .
4/10
Poor
25 Oct 2025
Kayode
Amazing.
6/10
Pleasant
12 Oct 2025
Stephen
Not so great, but was warm and convenient
4/10
Poor
12 Oct 2025
Richard
The room was tatty dirty marks on the walls and ceiling cracks in the walls. Shower screen broken no plug in the bathroom sink. Leading up to the room star carpet needs replacing or a good clean and a very pleasant smell.
I did stay at this hotel before and it was very good but it seems to have gone downhill I won’t be booking again at this hotel.
Business_and_leisure Self
8/10
Excellent
29 Sep 2025
Thomas
Good value staff freindly. Decent enough rooms. Did what it said on the tin. Area fine.
Friends_and_family Friends
8/10
Excellent
23 Sep 2025
Dona
The mini fridge worked. Very quiet area. 10 minute walk to tube station.
Business_and_leisure
10/10
Exceptional
20 Aug 2025
Rolando
The staff has been the kindest I’ve ever talked to, we had issues with our flight due to terrible weather conditions and they still waited for us to arrive safe and sound. I cannot thank them enough for all their help and understanding with our situation
Leisure Partner
6/10
Pleasant
31 Jul 2025
Ankit
They didnt returned the pre authorised money.. we called..at first receiptionist said he did.. but when we went again and checked it was not done... then there was a sweet lady at reception ... she helped immeditely.
Leisure Family
2/10
Poor
09 Jun 2025
Verified traveler

Avoid

The room was small, dirty and smelled awful. I was checked in for 3 nights but left after the first
Business
4/10
Poor
08 Jun 2025
Anthony
- The AC was not working, and the room was swelteringly hot. I asked at the front desk if they could look at it, but they said they had AC but would not turn it on until they thought the weather was suitably warmer. The room was hot.
- The room had a TV, but it was hanging off the wall, and despite trying multiple times to tune it could only get one channel. I asked at the desk if they could look at it, and they said that this was normal, as the TV reception was really bad at the hotel, so there's nothing they could do.
- The Wi-Fi was barely 4 megs, no matter what device we tried it on.
- No room service on any of the days we were staying, except for towels dumped on our bed. The room was already dirty and had no soap (although an empty shampoo container was left in the shower from a previous occupant).
- It advertised luggage storage, but we were also told that we could not leave our bags with them.

Overall, a pretty awful experience.
Leisure Partner
4/10
Poor
28 Apr 2025
Ana

Good location but very poor place and service

Overall very poor. The only good thing about this place is the location that is good and quiet too ! Fridge not working they move us another room and again fridge was not working….we were waiting for ages until they gave another room…..bad smell straight away from the entrance….the furniture needs replacing as everything else…. Definitely 100 % not going back ….and my advice is avoid
Partner
4/10
Poor
10 Mar 2025
Jacob
Staff were friendly. Location was convenient. Room was average in condition at best, the laminate floor was swollen and very noisy, the smoke alarm was covered with a plastic bag, meaning this created a health and safety risk. The bathroom was not very clean, dirty grout, cracked floor tile, corroded fixtures and something brown smeared on the tiles.
Business Self
6/10
Pleasant
28 Feb 2025
Clare
Good convenient location and friendly reception staff but property is definitely not 4 stars as advertised. More like 2 stars. Blocked sink, broken toilet seat, dirty cups, bad smell in the building and dust under the beds. Run down and needs a total revamp.
Leisure Family
8/10
Excellent
12 Jan 2025
Julian
👍
Leisure
6/10
Pleasant
22 Nov 2024
MAURICE

OK but need to improve

I have used Simply Rooms on a number of occasions and will use them again mainly due to type of accomodation and location. Having had to pay a bond of £100 (refundable this time I was a bit disappointed to find the kettle housing damaged and the window blind inoperable. Having requested extra milk I waited 2 hours before going to reception and explaining I hadn't any.
Self
10/10
Exceptional
15 Nov 2024
Marivic

Location is very accessible

Check in was very quick.
Happy with the location , very near to the EILTS testing center.
Staffs are friendly. Will book this hotel again.
Self
8/10
Excellent
28 Jul 2024
Laura

Convenient, get what you pay for

Very convenient for events at Olympia which is why we picked it. This was my second stay. Staff we very helpful and the location is good. The room was clean enough for a couple of days but could do with a good dusting. Bedding (and beds) need replacing and room needs TLC in places but you get what you pay for an no major issues. Wifi was fine for browsing (didn't try streaming), room had lovely aircon and a mini fridge which was very convenient. Room was also generally pretty quiet and housekeeping made it nice and tidy each day. Would probably stay here again for an event at Olympia.
Business
8/10
Excellent
23 Jul 2024
pamela
Just what we need for an overnight stay
Leisure Family
10/10
Exceptional
21 Jul 2024
YUHAO
Good
4/10
Poor
14 Jul 2024
Alex

No curtains!

Poor.
I’d an inexpensive London hotel, so expectations were low anyway.
Superficially ok, but then you find old socks and tissues….
Shooter and water pressure good, but it sprayed everywhere on its old fitting
The really really poor point was no curtains! Just vanity curtains that cover 10% of the edge of the window and don’t close! Signs of old blinds, long since gone. So basically boy much sleep, perhaps less of an issue in a dark winter?!
Avoid this hotel.
Partner
10/10
Exceptional
22 Jun 2024
Julian
Nice
Leisure
10/10
Exceptional
18 May 2024
Tristan
For the price, great.
Business Self
4/10
Poor
09 May 2024
Kieran

Poor

Matress old, hair on the sheets. FLoorboards damaged, blind damaged. Wifi drops every 5 minutes. Cups not clean
Business
2/10
Poor
16 Mar 2024
Emilu

High reviews are false

The ratings on this hotel are a lie. Firstly, this is definitely not a 4 star facility. More like 1 star at the very most, 2 star. The ratings mislead me to book this place. It’s either the previous occupants have a very low impression of what a standard hotel should look and feel like or they are just liars. I really don’t know how to begin. The first room I got was on the ground floor. It smelt musty and moldy. It had no ventilation. I had to ask for a room change. After a little hesitation, I was moved to a room on the first floor. The heating worked well but the room was dusty, the bathroom was moldy and overall I could not use the toilet facilities because I was uncomfortable with cleanliness. I found a massive bug in the middle of the night just roaming the bathroom. Thankfully, I was only there for one night. I won’t be staying here ever again.
Self
2/10
Poor
10 Mar 2024
Ka Him
the room is dirty, wifi always disconnected, no one watchs your luggage, no lift, poor sound-deafening
Friends_and_family Friends
6/10
Pleasant
12 Feb 2024
benjamin

Just OK needs a re vamp

The Hotel is in a good location for Olympia, I stayed here for one night. The staff were generally helpful and allowed me to check in an hour early.

The place in general is a little tired and wasn't the cleanest hotel i've stayed in. lots of dust on the windows and the matress on the bed was really scuffed which you could feel through the sheets.

The floors were really noisy in my room which was annoying for me and no doubt the room underneath. Facilities were ok and the kitchenette in my room was a bonus to cook food and breakfast.

The pillows are terrible, super thin and abviosuly not been replaced in years. although i was given 3 of them so that was ample for me on my own. had i been sharing it would have been an issue. cant understand why such a small expense hasnt been taken care of given so many people on the reviews have mentioned this.

My car was broken in to and my front window smashed on the road outside the hotel in the middle of the afternoon so if you're traveling by car use a multi story rather than park outside. Apparently not the first time its happened yet the Hotels CCTV that was directly outside the hotel wasnt working.

Not the best stay for various reasons but an ok hotel for the price if you're visiting a show at olympia.

Business
8/10
Excellent
31 Jan 2024
Verified traveler
Good for the money spent and in a central location. Tired property, firm bed and awful pillows
Partner
6/10
Pleasant
24 Nov 2023
Sara
The property was nice and so was the room, but it was not what we'd call luxury as described on the website. It was clean and th bed comfortable, but the pillows are poor. They are so flat that two even three is not enough for a truly comfortable night. Having said that we managed to sleep ok. For some reason the floor was very noisy, there was a cracking sound which sounded like something being dropped on the floor, whenever you moved. The shower was lovely and the towels nice and big. It was a pleasant stay and very close to Olympia where we'd been during the day. We'd probably stay again, but hopefully the pillows would be better.
Leisure Partner
4/10
Poor
24 Nov 2023
Helen
This property is a bit shabby and run down and everything is a little grim. The service is not great. I left my dirty towels on the floor to be changed, as instructed, and I got back to find that the cleaner had picked them up and hung them back up again. The person on duty did rectify this when I complained though. Dirty cups and glasses did not get changed. They did not have any hand towels. However it was otherwise well equipped with hairdryer, safe, fridge, tissues, sockets etc and the shower was very good and the room warm.
Leisure Family
6/10
Pleasant
13 Nov 2023
Verified traveler

Could do better

Pros
Helpful receptionist
Close to Olympia
Relatively quiet

Cons
No lift which is a nightmare with luggage
Needs a good deep clean
My fridge broke the first night
Supposed to have free water but this was only the first night. Nothing else was refilled after the first night either


Business
6/10
Pleasant
01 Nov 2023
Oluwaseyi
The hotel is nice place to stay. Its quiet and comfortable.

I also think they should assist customers in lifting their bags to the upper floors as there's no elevator in the building. I struggled with my box to the third floor and got my bag damaged because the stairs is also quite narrow.

Water should be made available for every additional days booked. Being entitled to bottle water only at the first day doesn't encourage long staying customers.
Business_and_leisure Self
2/10
Poor
25 Sep 2023
James A.
So let me start at the begging they make it look smooth. But the wait until your last day of staying there and they open one of my luggage that I actually leave in the room and was lock. Since they can’t steal anything from us since we left all the important things with us at all times. But I find my luggage open and was lock. I really not recommend to anybody to stay here. Your stuff won’t be safe.
Business_and_leisure Partner
8/10
Excellent
14 Sep 2023
colin
Nice staff. Clean. Good facilities in room.
Business Self
8/10
Excellent
06 Aug 2023
Fiona
Great value for a night while attending an event at the Olympia - for which the entrance was just a couple of minutes from the door! Room was small but clean and well equipped. It could possibly have used a little TLC on wobbly taps etc but not a problem at all for us. The staff were friendly and allowed us to leave our bags after check out. We'll definitely be looking to book again next time we attend an event at the Olympia.
Business_and_leisure Partner
4/10
Poor
01 Aug 2023
Andrea

Convenient location, disappointing service

Twin room was of good size and seemingly in good condition. The location is quiet and convenient. However, we were in the half basement and the bathroom was dunk and there was plenty of black mold growing on the tiles. When I requested the staff remove it, they said they couldn’t, but offered to give me a cleaning spray to spray it myself (DIY). Also, the room backed reception and in addition to people coming and going, the staff and their children were loud past 11:00 pm. “Bonus” annoyance: wake-up siren at 1:20 am because a guest started smoking in one of the other rooms.
Friends_and_family Family
6/10
Pleasant
14 Jul 2023
Tom
It was extremely hot to the extent we had to leave and go elsewhere
Partner
10/10
Exceptional
13 Jul 2023
Nancy
Excellent location!! Walking access to Attractions, shopping, restaurants and transportations. Olympia train station is 3 minutes walking. staff are great! rooms are clean and standard size for London. The area is safe for walking even at midnight if your arrival is after 11:00pm make special arrangements as is no desk attendant at night. Definitely I am coming back to London and stay in Simply Rooms and Suites.
Leisure Partner
2/10
Poor
04 Jul 2023
Eric

Terrible no blind fitted and spring poking out

I had to ask twoce over two days to have a room with a fitted blind or to have the blind actually installed in the room.
Apparently a previous guest damaged, and in the whole of London they could bot get someone to fix the issue.
The room I finally was moved to had springs poking out of mattress and was generally not great condition.
Not even worth the cheaper price
Self
10/10
Exceptional
03 Jun 2023
Rachel
Exactly what we needed for one night say for theatre trip. Very comfortable bed, walking distance to amentities, would stay again
Leisure Partner
6/10
Pleasant
21 May 2023
Rishab
Only downside was the AC which kept turning off every 10 minutes.
Leisure Friends
6/10
Pleasant
25 Apr 2023
Joshua
I would say that the summary of this hotel is \"You really do get what you pay for.\" The staff was nice, no complaints at all about the service. If you go into your stay knowing what you're getting, then you should be fine.

The shower wand holding clip was broken, I had to jam the wand into a weird position just to take a shower. I complained and the guy tried to fix it, but instead of replacing the broken piece he just glued the wand into place. However, where he did that made the water just go straight down, and there was no way to get under it.

The hotel is a walk-up, so be prepared for steep stairs with your suitcases.

The neighboring guest decided to smoke a joint on the last night of our stay. Thankfully they only had one.

The bathroom sink did not have a flow regulator screen, so whenever you turn it on it sprays water all over the bathroom.

I don't think anyone has swept under the beds in a very long time.

They did not provide any washcloths. Two days into our stay they only gave us one hand towel. Four days in they didn't give us any. Apparently their supplier ran out? They gave us an additional full sized towel when we complained.

The beds are hard and you can feel every single spring. The pillows are very thin.

Again, for a budget hotel, it's not the worst I've seen, but definitely not a place I'll stay in again.
Business_and_leisure Partner
8/10
Excellent
22 Apr 2023
Benjamin
The facility was relatively clean. The location was close to the London Book Fair venue. Decent shops in the area. The housekeeping was OK. No on-site amenities. I’d probably stay again if I go to the next London Book Fair but wouldn’t have terribly high expectations.
Business Self
8/10
Excellent
23 Feb 2023
Verified traveler

Pleasant option near West Kensington/Baron's Court

Pleasant staff, comfortable room, convenient location, reasonable price.
Self
10/10
Exceptional
04 Feb 2023
Matthew
Great for overnight stay for after an event...not the biggest room obviously but perfect for what I needed for the night. Would use again. Quick tip uf youre having to drive in the streets around are free 8pm-9am otherwise permit but you can buy up to 2 hours.
Business Self
6/10
Pleasant
29 Nov 2022
Bashar
Clean but rating not as advertised. Definitely not 4 stars standards. They gave us a very tiny room on the fourth or fifth floor and no elevator. It is simply a relatively clean room to crash in nothing more.
Leisure Family
8/10
Excellent
13 Oct 2022
LINDA

Good position and clean and tidy

The only problem we had is that i had requested a twin room and we had a small double so a bit of a small bed to share with a friend. Also only 1 bath towel, after spoeaking to reception had another towel. Everything worked properly eg hair dryer, shower, lights, kettle.
Ideal property for the bus route to the Royal Albert Hall.
Friends_and_family Friends
10/10
Exceptional
22 Sep 2022
Mark
Friendly staff, clean rooms, nearby food and grocery stores, and close public transportation
Leisure Family
8/10
Excellent
17 Sep 2022
Rachel
Lovely stay.. 1 minor issue, please get some decent pillows.
Leisure Partner
8/10
Excellent
27 Jul 2022
Jan
Close to transportation, people were friendly.
Leisure Family
4/10
Poor
27 Jun 2022
Arnold
Floor was dirty.
Sheets were wrong size for the bed.
Business
4/10
Poor
27 Feb 2022
D

Deeply stained bed linen

We went to use the extra pillows in the wardrobe and they were in the worst state you could possibly imagine. Deeply stained and our bed pillows were in a similar state as well. There was no staff to complain to as reception was not manned during our stay and left them on the reception counter
Business
6/10
Pleasant
29 Dec 2021
Craig

Comfortable budget stay

Clean and comfortable stay. Would recommend as a budget option.
Business
10/10
Exceptional
22 Dec 2021
Verified traveler

Amazing!

Absolutely amazing stay! Staff were friendly and check-in was simple. Room was clean and bathroom was spotless. Transport links are amazing and you’re only a short walk into High Street Ken. Would definitely stay here again!
Business Family
10/10
Exceptional
15 Dec 2021
Ian
Absolutely fantastic stay, staff were helpful and able to grant our every wish. Room was very clean and had everything we could possibly need. We would definitely stay again
Leisure Partner
6/10
Pleasant
29 Nov 2021
Elizabeth

Broken

The overall stay wasn’t bad for somewhere to sleep but the floor boards in our room were broken going into the bathroom And so was the blind. There was no hot water to have a shower which later someone on the desk told us the boiler was broken
Friends_and_family Friends
10/10
Exceptional
26 Nov 2021
Morgan
Friendly staff. Lovely bedroom and just in general had a lovely stay. Felt very comfortable and staff were helpful when ever they were needed. Definitely recommend this place!
Leisure Partner
8/10
Excellent
23 Nov 2021
Christopher

Good value budget accommodation

The hotel was very convenient for Kensington Olympia, and for a budget stay nicely furnished, clean, comfortable and with good facilities. The receptionist was very helpful when I managed to forget the code I'd put in the safe on what was her first day.
Self
10/10
Exceptional
11 Oct 2021
Suzanne
Good value for money. Clean and friendly service
Partner
10/10
Exceptional
11 Oct 2021
Jeanette

Great place, would stay again!

Fantastic place for a quick cheap stay in london. Easy to find and close to tube. Bathroom spotless, bit of dust under bed but didnt bother me. Nice hot shower. Had a great sleep! Highly recommend!
Self
10/10
Exceptional
24 Sep 2021
Claudia
The property is nice overall well taken care of.
It feels safe and homie.
Service was great!
Leisure Family
8/10
Excellent
25 Jul 2021
Verified traveler
The hotel is very close to Olympia and Kensington Olympia Overground Station. 20 mins walk to Kensington High Street. A microwave in the room is a bonus. Unexpected leak in the toilet and floor in the room during our stay minus points which otherwise would be a wonderful stay
Leisure Partner

Location & surroundings

Simply Rooms & Suites
Avonmore Road, 21, London, United Kingdom

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Simply Rooms & Suites

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