Hand Flower

10/10

Exceptional

14 Jul 2026

Ahlon

How lovely

Friends

10/10

Exceptional

13 Jul 2026

Steven

Wonderful, clean and quiet. Lovely breakfast in its gastro pub. Highly recommend.

8/10

Excellent

09 Jul 2026

Jeremy

Good staff who were very helpful- comfy bed & plenty of water for the heat. Also had air conditioning- big plus for London area in the summer.

Partner

10/10

Exceptional

28 Jun 2026

Jo

Fantastic stay, really spacious air conditioned room with very comfy bed. Would highly recommend

Partner

10/10

Exceptional

26 Jun 2026

Amanda

Great stay! Highly recommend

10/10

Exceptional

26 Jun 2026

Amanda

Very clean property and great location. The ac was a life saver due to us staying during a heat wave. We were concerned upon check in, as there was a pub/restaurant below but we didn’t hear any of that noise in the room. Great breakfast and all of the staff was amazing. Highly recommended

10/10

Exceptional

22 Jun 2026

Marcus

Great introduction to London. Our room was spacious, air conditioning was excellent. It’s the kind of hotel where, if you wanted to relax in your room for a few hours, you could really stretch out. Like a neighborhood bed and breakfast but with a full bar and restaurant.

Partner

10/10

Exceptional

22 Jun 2026

Matthew

Plan to carry suitcases up a lot of steps, but otherwise very pleased with our stay! Owner was very accommodating, rooms are very clean and have a cool vibe. Food was great, bar/restaurant staff very friendly. Would stay again!

10/10

Exceptional

09 Jun 2026

Allison

The free breakfast was exceptional. Loved our stay!

Friends

10/10

Exceptional

03 Jun 2026

Odette

Room 7 was great for our family of four. A slightly seperate area for two boys in a bunk bed. Great AC. Well appointed and cosy. Breakfast was excellent. Every staff member was super friendly. High recommend.

Friends_and_family Family

10/10

Exceptional

31 May 2026

James

Lovely well appointed rooms and one of the best cooked breakfasts in London. However, by far and away the best thing about the Hand and Flower is the staff. They are all fantastic, engaging and friendly. Simply cannot recommend enough.

Partner

10/10

Exceptional

30 May 2026

Darcy

What a lovely hotel and pub! We only stayed two nights but wish we could have stayed longer! Breakfast in the morning was delicious and filling and David was a wonderful host! The only downfalls were no lift and we were on the top floor and it’s a bit far from town but the charm made up for all of that!

Family

10/10

Exceptional

27 May 2026

Daniel

This hotel exceeded our expectations. Incredibly charming and the family room is super spacious with a king bed and 3 twin beds. Both rooms had plenty of room. Bathroom was also very nice and appeared newly renovated. The restaurant downstairs was very convenient, staff was always kind and courteous and the breakfast was REALLY good! Beds and linens were comfy and about 0.6 mile walk to tube which was convenient for sightseeing in the center of town. Come: lots of stairs to carry luggage to the rooms, which was challenging with small children, and about a 30 min tube ride to downtown and 50-60 pounds uber to airport for a family of 5. Overall a fantastic experience and if charm,price, safety and comfort are a priority (it was for us), then I would highly recommend. Would absolutely stay here again!

Friends_and_family Family

10/10

Exceptional

26 May 2026

Louise

Really lovely rooms above a nice little pub. Great character, great room with comfy beds (we all slept really well) and lovely air-conditioning during an unexpected heatwave. The location is great a little less hectic than some parts of London and felt quiet, but the best thing was the staff. Friendly, funny, great with kids and nothing was too much trouble. Will definitely return if we stay in London again!

Friends_and_family Family

10/10

Exceptional

10 May 2026

Susan

All excellent

Self

10/10

Exceptional

24 Apr 2026

Terry

Great to have Nespresso coffee. Nice large room although small bathroom. Great pub meal in the evening, and great breakfast - the (loud and older) breakfast 'maitre de' did the work of 5 young staff! 👏

Partner

10/10

Exceptional

20 Apr 2026

Sue

On arrival met by lovely young lady who seeing I was on crutches made sure we had room on first floor as no lifts at this property. We had booked in for Sunday roast which was so good we immediately booked table for the next night. Choice at breakfast was perfect for us. All staff were so friendly and nothing was too much trouble. If ever we back in that area we wouldn’t hesitate to stay here again.

Partner

8/10

Excellent

11 Apr 2026

Rudy

Good location just opposite the Olympia. Rooms were clean but staircases could have done with some vacuum cleaning. Could not get in the room until 15:15 despite it being ready on arrival at 14:00. So I had lunch first in the pub - which was nice - but apparently I should have got a 10% discount for having a room booked. The guy at reception told me this after I already paid the bill and could not retrospectively rectify this ...

Self

10/10

Exceptional

30 Mar 2026

Michael

The room (1) was excellent, well furnished, in really good condition, and quiet. Pub located at the end of the approach road from Kensington Olympia station. Staff on arrival and the following morning were friendly and helpful. Breakfast was of good quality, well presented and delicious. The stairs leading from the ground floor to the 1st could have done with being swept, but the stairs themselves are wide and not too steep. I would definitely stay again, look forward to doing so, and would recommend.

Partner

10/10

Exceptional

29 Mar 2026

Denisse

Fabulous, pretty, cute, clean, chick, vintage, lovely!

Family_with_children

10/10

Exceptional

12 Mar 2026

Cymber

Hand & Flower was such a nice, safe, place to stay in London!

10/10

Exceptional

05 Mar 2026

Brian Andrew

I have been going to London for over 40 years. I know my way around a d the various neighborhoods. This hotel and staff are the best I've had. Great breakfast ordered from a menu to start tha day. The roomsa are spacious with a coffee pod and kettle. Also a frig with mineral water is a nice bonus. Several tube lines within 10 minutes also. Lovely area near Holland Park. Rooms are quiet, no noise from the pub. No elevators though. Planning on coming back in November.
Chicago Brian

10/10

Exceptional

01 Mar 2026

Brittany

The hotel room was

10/10

Exceptional

26 Jan 2026

Dan

Friendly and helpful staff. Comfortable attractive rooms. Thank a lot

Partner

10/10

Exceptional

14 Jan 2026

Nicholas

Clean room

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Jennifer

We stayed in one of the two bedroom options with our three kids. The kids had plenty of space in their room with three beds and

8/10

Excellent

17 Dec 2025

Martin

Room was clean and well appointed. Decor was great, certainly not like other hotels. Good breakfast. Good pint of London pride.

8/10

Excellent

16 Dec 2025

Marilou

Room and hotel was great and cosy. There was a lot of dust in the hotel room though, probably because of the carpets. Staff and food were okay.

Partner

10/10

Exceptional

30 Nov 2025

Emily

The family room was perfect, very clean, well equipped and beautifully decorated .
Check in was easy, all staff were very helpful and friendly .
Breakfast was the highlight, we didn’t need to eat for the rest of the day! The lady who served us was so very friendly and accommodating to our youngest daughter who is a very fussy eater, ensuring she had a breakfast to enjoy !!

100% recommend staying .
Thank you Hand and Flower!

10/10

Exceptional

19 Nov 2025

Ben

Very good check in experience - fast and friendly thanks to the man on reception (Jazz). Big room which was clean and nicely decorated. Only let down was I think the mattress was 2 singles joined together.

Business

10/10

Exceptional

18 Nov 2025

Theresa

Room, staff, amazing breakfast!! I would have stayed here forever!

Leisure Friends

10/10

Exceptional

09 Nov 2025

Maureen

Beautiful old building, but fully modernized and well-decorated room. Cleaning team was excellent. But the stars were the staff we saw every day in the pub - wonderful and friendly people, always happy for a chat.

Partner

10/10

Exceptional

19 Sep 2025

Diana

This stay has got to be my favorite in the last 2 years. The whole vibe is charming. The staff was very attentive, helpful and a joy to interact with. The rooms were not only clean and cozy but stylish as well. Food was amazing too! Cannot say enough good things about my stay here.

Leisure Self

10/10

Exceptional

03 Sep 2025

Dominique

We had a great stay, the staff was amazing. Food at the pub is great. The room was very cool, it’s an old building that’s been renovated and has a great cozy vibe. Loved the family room layout. It was perfect with kids.

Leisure Family

10/10

Exceptional

13 Aug 2025

Hui-Ching

Highly recommended for family trip

Everything is perfect even the breakfast and take away chicken wings! Holland Park is 10min by walk : playground and Kyoto garden are lovely

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Eve

The Hand & Flower hotel is a fantastic place to stay! We are a family of 5 and had plenty of room staying in one of the suites. The staff is very friendly and the food was tasty. We enjoyed the complimentary English Breakfast every morning. Be aware that the hotel is very old and does not have an elevator. Everything else was wonderful!

Leisure Family

10/10

Exceptional

22 Jul 2025

Hee Un Michelle

Such a cute space! Loved the design and its newly renovated with great amenities. The bathroom was quite small, but it had everything you needed and was very clean! Would definitely be staying here again. The breakfast was also lovely

Leisure Partner

10/10

Exceptional

07 Jul 2025

Robin

Jazz and the entire staff at Hand and Flower are the best! We felt so welcomed from the start and were sad to leave. The pub is so fun and the food is delicious and reasonably priced. We loved our included breakfast each morning and ate dinner there each night. Ryan the bartender was fantastic! The rooms are designed so cool and were spotless with comfy beds. Our entire stay was top notch I would highly recommend this hidden gem! Location is great too, very easy to access busses, and the tube for exploring London. Jazz especially is a huge asset, he is the genuine and fun hospitality you don’t find anymore. Thank you Jazz and team for the best stay! Love the Ewing family.

Leisure Family

10/10

Exceptional

29 Jun 2025

Scott

Charming Hotel with Top Service & Location

From start to finish, our stay was exceptional. The hotel staff went above and beyond—so friendly, thoughtful, and helpful throughout our visit. Due to unexpected train delays, we had to call ahead, and the staff kindly made arrangements to ensure we could access our room even if we arrived after hours.

On our last day, we had to check out before breakfast service began, so the manager and chef generously prepared fresh fruit bowls for us the night before—such a thoughtful gesture. We also dined at the hotel restaurant, and the food was fantastic: the fish and chips were the best we had in London!

The hotel itself is beautiful, with charming historic character throughout. Conveniently, there’s a bus stop right outside and a Tube station just a four-minute walk away, making it easy to get around the city. Highly recommend!

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Ahmed

Stayed for a short break, excellent room, very clean and comfortable , air conditioning, staff very friendly, excellent breakfast, close to all amenities, highly recommend it

Partner

10/10

Exceptional

20 Jun 2025

Gemma

Hotel room is newly refurbished, a good sized twin room with all the facilities you need, fridge with water / milk. Tea coffee and toiletries. Plus aircon which was needed as the outside temperature was 32degrees!
Staff are very friendly & the hot breakfast selection is great.

Friends_and_family Family

10/10

Exceptional

30 Apr 2025

Scott

A must stay hotel!

What an amazing hotel! We absolutely loved our stay here. The staff was so friendly, food delicious, beautiful building, and well appointed rooms. We would highly recommend this to anyone visiting the London area.

Friends_and_family Family

8/10

Excellent

29 Mar 2025

Dominic

Very well located pub slap bang next to Kensington Olympia with very friendly and helpful staff. Decent rooms. Stairs are a bit of a climb with heavy luggage but nothing too serious.

Business_and_leisure Family

10/10

Exceptional

24 Mar 2025

Margaret

10/10 would recommend and stay here again!

Hand & Flower was one of the best stays i've had in years! The building is beautifully updated, super close to rail and bus stops and the food/drink at the restaurant on the first floor were great! To top it off, Carlos and his team went above and beyond when our flight out was canceled last minute. 10/10 would recommend and stay here again!

Partner

10/10

Exceptional

14 Mar 2025

Verified traveler

Very nice room. Excellent friendly attentive service. Altogether a very nice experience

Business

10/10

Exceptional

13 Mar 2025

Simon

Great overnighter for London Book Fair

Very nice recently refurbished room - appreciated Teapigs tea, and an amazing breakfast!

Business

10/10

Exceptional

26 Feb 2025

Dominic

Nice pub. Decent accommodation

Business_and_leisure Self

10/10

Exceptional

18 Feb 2025

Vanessa

It was the first time me and my family spent the night in a pub inn. Wasn't expecting how amazing it has been! Friendly staff, lovely and cosy rooms, very child friendly with boardgames in rooms, filling breakfast, easy in and out from separate inn doors. Honestly it was an amazing experience and will definitely book another stay with fuller inns :)

Leisure Family_with_children

10/10

Exceptional

17 Feb 2025

Thomas Brooks

The staff were phenomenal! At the restaurant downstairs they have the best French fries ever! The location is right across from the above ground rail, a 10 minute walk to the nearest underground station and the bus stop is right across the street. The location is golden. If you're visiting London for the first time staying at the Hand and Flower will put you right where you need to be. The only downside because of the age of the building there's no elevator but the manager was super helpful and helped us get the bags to our room.

Will definitely stay there again.

Leisure Partner

10/10

Exceptional

25 Jan 2025

Verified traveler

Lovely night away in London

Carlos was so helpful and welcoming. Lovely atomosphere. We ate dinner and breakfast in the bar downstairs. Tasty food. Rooms nice and quiet. Slept really well. No lifts so just to be aware of that if you have any mobility issues. Would visit again for sure.

Partner

10/10

Exceptional

12 Jan 2025

Robert

A charming Inn .

Wonderful experience of a old English Inn with 10 rooms over a cute Pub. Recently remodeled and very friendly staff. You can stay at a Marriott in any city in the world, why not enjoy London with the charm of a place like the Hand and Flower?

Business

10/10

Exceptional

13 Dec 2024

Simon

Great room, great price and great staff. A gem of a find and a great London bolthole.

Business Self

10/10

Exceptional

06 Dec 2024

Roxanne

Fantastic stay, welcoming with incredible food!

I had a really lovely stay, overall excellent and would definitely recommend it! The staff were very welcoming and friendly. Easy check in, nicely decorated room which was spotlessly clean with good facilties including a coffee machine, kettle, mini fridge, safe and plenty of plug sockets. The toiletries were great and the dressing gown was a nice addition. The food was excellent and breakfast was a perfect start to the day - freshly cooked eggs royale 😋 the only things to mention are that you could hear cars going past through the night and being on the second floor may be something to bear in mind if you have any mobility issues. Would definitely stay again.

Business

10/10

Exceptional

06 Dec 2024

Mrs SJ

I'll be back!

The friendliest hotel I've stayed in for years. Excellent service, very comfortable room, super breakfast. Couldn't get the TV to work but that didn't spoil an enjoyable stay.

Self

8/10

Excellent

03 Dec 2024

David

OK Stay - Great location for Olympia

It was the first night the hotel and bar had reopened after a full renovation and so this review might not be exactly how the hotel would be moving forward.

The twin room we had was adequate but as it fronted on to the main road it was noisy in the night, London is a busy city and being only 2 floors up wasn't ideal. There was no coat hangers or Iron in the room when we checked in but this was resolved.

The bathroom is tiny but you can get yourself sorted in their OK, Nespresso machine in the room and fresh bottled water which was great. Comfy beds and secure enough.

Breakfast was the stand out for me, the options and quality of the food was brilliant. The girl serving was by far and away the best member of staff we interacted with.

Food in the evening wasn't amazing and service was average but they had only just reopened and it was busy so gave them the benefit of the doubt.

Business

8/10

Excellent

26 Aug 2024

Verified traveler

Recommended

The place with character. Spacious room, comfortable bed. Fridge with water and beer plus coffee maker were a positive surprise. Friendly staff. Very good breakfast included in the price. The place was shutting down for refurbishment and it seemed to need some renovation work. However, it had positive vibes, interesting interior design and was conveniently located. I will want to come back to see it after refurbishment.

Partner

6/10

Pleasant

13 Aug 2024

Verified traveler

Ok but not speacial

Convenient location and decent accomodation with plenty of room facilities and provisions but the bathroom and the toilet were a big let down to the point that the toilet was almost unusable due to how it's positioned. Breakfast was nice and the service was full of smiles but the design of the room requires a serious rethink along with the overall condition even though it's a period property.

Business

8/10

Excellent

14 Jul 2024

Trish

Perfect for what we needed - opposite the tube and nice area

10/10

Exceptional

09 Jul 2024

James

Jaz and his team were friendly and helpful. We had a great stay.

Leisure

6/10

Pleasant

05 Jul 2024

Tanya

Lovely family room but slightly spoiled by lack of curtains/blinds in room. No wifi either until our 2nd morning despite us mentioning lack of WiFi to a member of staff who said ‘it’s working for me’. Room was very hot but provider with fans as no air con.

Leisure Family

10/10

Exceptional

28 Jun 2024

Haley

Great people and place

8/10

Excellent

08 Jun 2024

Adrian

Great host, great location

Expertly hosted by Jaz who made the whole experience of staying here a memorable one. Room large and comfortable and breakfast excellent. Hotel due a refurb soon which it needs but even in its current state of repair I would still visit again.

Partner

10/10

Exceptional

08 Jun 2024

Georgia

This is a quaint, comfortable hotel in a very convenient but quiet location. The staff was warm, friendly, helpful, and delightful to talk to. There isn't an elevator so be prepared to carry your bags up stairs, but for us it wasn't bad. It was a bit hot in the upstairs rooms but they provided extra fans that helped cool things down. The food in the restaurant was excellent and they had great beer with a nice atmosphere. It was quite convenient for both the bus and the tube. Traveling on public transportation in London is super easy, convenient, and economical. Overall, it was a wonderful stay!

Leisure Family

10/10

Exceptional

13 Feb 2024

Claire

Great place to stay

The service was great..had a lovely breakfast and a nice comfortable sleep.
It was a lovely touch with the coffee machine and mini fridge with a free beer.

But please change or clean that awful chair in the room. It looks like someone has met their end on it!

Business

10/10

Exceptional

21 Oct 2023

Connor

Lovely welcome, nice tidy room, easy access, great location, great breakfast and tea/coffee in the room.

Leisure Partner

10/10

Exceptional

18 Sep 2023

Dorothy

Perfect stay

Staff were very friendly and helpful, nothing was too much bother, evening meal and breakfast were both very nice and in lovely surroundings. Excellent location for what we wanted and at a good price

Friends_and_family Family

8/10

Excellent

14 Sep 2023

Trish

Hi, all good from my perspective (although a very noisy fan in the bathroom). I would definitely stay again.

10/10

Exceptional

31 Aug 2023

Terri

Fabulous place to stay in London

This B&B is amazing. A historic 1880 home turned into a hotel with a fabulous breakfast and restaurant. The staff is amazing, Jack, Alicia, the cook from Italy, we can't wait to go again.

Partner

8/10

Excellent

14 Aug 2023

June

Great Location Beds lovely and comfortable very grateful for the fan as it was very hot in London
I omitted to check whether there was a lift and our case was heavy our room was changed from the top floor to the floor below. There are a lot of stairs. We enjoyed our stay there staff very nice. Breakfast choice good
.

Leisure Partner

6/10

Pleasant

30 Jul 2023

Julie

So hot couldn’t sleep opened window to let air in and it was very noisy in the night .

Friends_and_family Family

10/10

Exceptional

05 Jul 2023

jessie

Very friendly and welcoming staff.

Leisure Family

10/10

Exceptional

24 Jun 2023

Dale

Staff was very friendly and helpful. The breakfasts were yummy. The B&B is convenient to Multiple Underground stations.

8/10

Excellent

16 Jun 2023

Dale

Great character. Very convenient to the Tube. Very friendly staff.

Leisure Partner

6/10

Pleasant

22 May 2023

Verified traveler

Great staff.
3 floors to carry your luggage. Puh!
Hall and staircase carpets warn and stained.
Rooms good, but missing bed side lamp. TV not working, had to change room.

Partner

10/10

Exceptional

14 Mar 2023

Verified traveler

Great hotel!

Amazing place and helpful staff!

Self

10/10

Exceptional

25 Feb 2023

Lauren

We would absolutely stay here again! The staff was so friendly and helpful. The free breakfast exceeded our expectations! We loved the pub downstairs and could not hear the crowds from our room. The rooms were comfortable. The location was within walking distance to many shops and places to eat, as well as a tube station. I would recommend staying at the Hand & Flower.

Friends_and_family Friends

10/10

Exceptional

26 Aug 2022

Angela

We stayed in the Pendragon room on the second floor which charming, very clean and had a comfortable bed. We were pleasantly surprised with the little details like the mini-espresso machine and welcome drink in the mini-fridge. The staff was warm and attentive. The neighborhood is nice. Overall a great experience for a 2 night stay in London.

Business_and_leisure Partner

10/10

Exceptional

16 Jul 2022

Cathryn

Fab PUB!

This is a great place to stay - brilliant rooms lovely food, great service -
Located slightly out of centre but ideally located to bus or tube it to the central areas.
Have stayed before and will def stay again

Partner

8/10

Excellent

01 Jul 2022

Alastair

The property was pretty well situated and more or less as described. Room was spacious and the facilities were functional. Beds comfortable. Fridge and coffee machine ok. Bar had some atmosphere and a good selection of beers/wines etc. Closed early 22:30. Breakfast is not a buffet but a menu. for each item. Food was good but things that you might usually expect were missing e.g. pastries, bread etc. I felt that the pictures on the advert were not entirely reflective of the current condition.

Leisure Family

10/10

Exceptional

16 May 2022

Bruce

Great location, full of charm. Great staff. Can't wait to stay again!

Leisure Partner

8/10

Excellent

05 Dec 2021

Jean

Breakfast good from menu

Business Self

10/10

Exceptional

08 Aug 2021

Christiane

Sleep above the pub.....

The room (Peacock) one the top floor was spacious, comfortable bed. Silhouette fridge with water and a bottle of Fuller's lager included in room rate as well as tea and coffee (a little jug of milk would have made it perfect rather than very, very good).
Clean and tidy - very comfortable bed. Secondary glazing couldn't completely block the sound of the trains at Olympia station opposite so maybe not a room for a light sleeper but didn't bother me. Eco friendly shower gel (cardboard packaging too) - sure shampoo and conditioner will follow suit.
Rooms only accessed by wireless card and then key to room too so felt very secure. Check in and out very efficient and friendly.

Self

10/10

Exceptional

28 Jul 2021

Luke

Definitely Recommend

We stayed for one night as we had tickets at The Royal Albert Hall (30 minute walk down Kensington High Street). We had a family room for four.

Staff were fantastic, very helpful and very friendly. Nothing was too much trouble.

We would definitely stay again. Value for money in London was exceptional.

Friends_and_family Family

10/10

Exceptional

23 Jul 2021

Joe

Cracking little hotel and boozer, friendly staff, great value for money

Business

6/10

Pleasant

09 Jul 2021

Nick

Business trip Olympia

Stay was reasonable for the value and location.
Pub staff very friendly, food was good pub grub.
We would use accomodation again.

Business

10/10

Exceptional

14 Jun 2021

jack

Great central stay great price

Great hotel in a good location close to tube station and very clean. Very friendly staff too which was great

Partner

10/10

Exceptional

07 Mar 2020

Verified traveler

The second plane I needed to board was having mechanical difficulties and I e-mailed the Hotel to see if they were able to hold the reservation for me. Since I have to wait 10 hours for the other plane plus it was a 5 hour flight and 1/2 away from the airport. I want to thank the Hotel Hand and Flower for their excellent customer service and going above and beyond in my time of need. Thank you!

Leisure Self

8/10

Excellent

03 Feb 2020

Verified traveler

Staff where helpful, bedroom was clean and breakfast was good

Friends_and_family Family

10/10

Exceptional

01 Nov 2019

Rachid

5 @5

The room was excellent for family of four

Friends_and_family Family

2/10

Poor

17 Oct 2019

Verified traveler

2 coat hangers??? Not just a tired bathroom more like exhausted. Filthy stair carpet.

Business

8/10

Excellent

03 Oct 2019

Verified traveler

Clean, good staff, very popular and convenient for Olympia.

Leisure

8/10

Excellent

18 Sep 2019

Verified traveler

Great pub, plenty of atmosphere with excellent ales and good food. The breakfast is also very good. Well located for London Olympia (just on the opposite side of the road) and not far from tube station. The rooms are on the small side, with hardly any hanging space for clothes, but otherwise clean and comfortable. The rooms on the top floor are up 4 flights of stairs so not suitable for someone with physical disabilities.

Business Self

8/10

Excellent

27 Aug 2019

Andy

Really good place to stay

Room was very good but unfortunately very hot which couldn’t be helped as it was a very hot time of year.

Breakfast was very good and the staff were very helpful.

Room was spacious and I would stay here again

Business

10/10

Exceptional

04 Aug 2019

Janet

Great location easily accessible by train and bus, spacious suite, welcoming staff, good breakfast

Partner

10/10

Exceptional

03 Aug 2019

Verified traveler

Excellent breakfast served until 11. Friendly staff , comfortable beds

Leisure

8/10

Excellent

09 Jul 2019

Verified traveler

Top floor, attic, king room was nice but overwhelmingly hot and the 2 windows opened no more than 2 inches, not enough for any cool air flow. We were given 2 fans but that still was not enough to cool the room. No elevator, so carrying our large heavy bags to the top floor was difficult, although one of the staff did, very kindly, give us a hand. Breakfast was included and the staff catered very well to our dietary requests. I would stay here again, but will make sure we are not on the top floor in the summer heat.

Family

8/10

Excellent

02 Jun 2019

Verified traveler

Good atmosphere.only one thing. Why is a bottle of water
£3.00?

Leisure Partner

10/10

Exceptional

17 Apr 2019

Miss

Great amenities and wonderful London gem

Hand & Flowers reception/bar stuff were friendly and smiley. Pub downstairs is great for doing work on a laptop and do the food the way you request! The boutique-y hotel room was comfortable, clean and quiet, but most of all, it's the little amenities - complimentary bottles of water, espresso with a little jug of milk and beer - and the absolutely lovely complimentary hot breakfast that make guests remember their experience and recommend the hotel to others. Great work, Hand & Flowers!

8/10

Excellent

12 Apr 2019

Verified traveler

The building was very nice with great decor.

Coffee maker did not work in room.

Leisure Family_with_children

8/10

Excellent

26 Mar 2019

Verified traveler

A great little hotel fantastic for going to Olympia- directly over the road. The room was spotless with all the amenities you’d need. The only downfall was that the windows are single glazed and the hotel is by an extremely busy road and main railway line. I’m a light sleeper so had a terrible night sleep (the bed was lovely and comfortable) but my husband slept like a baby as he’s deaf as a post!

Leisure Partner