Name: Garden View
Address: 29-31 Nevern Square, London, SW5 9PE, GB

6/10

Pleasant

18 Jul 2026

helen

The room was a little tired but was clean and had a fan which was useful as extremely hot

Friends_and_family Family

2/10

Poor

13 Jul 2026

Arron

Worst hotel I've ever staid in. Location is the only thing going for it

Friends_and_family Family

4/10

Poor

11 Jul 2026

Yaira S

The location is excellent. The staff was respectful but we did not interacted with them so much. The hotel is kind of outdated, not as clean, but manejable. What made the experience awful was the heat. The room was way too hot. It made impossible to sleep or rest. The hotel does not have air conditioning, they provide fans, but the room was way too warm even with the window open the whole time. The temperature on the streets was more enjoyable than the room itself. The fans were covered with dust.

Family_with_children

8/10

Excellent

11 Jul 2026

andrew

Close to tube. It is close to the bus stop on the main road. I find using the bus easier than walking to the tube. Fan in the cupboard - good in July 2026! Close to Coop, pub, Macdonalds, Has a lift !

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Jitka

Good for sleepover in London. Very basic, bit run down but does the job and is in very convenient location. Very calm.

Self

2/10

Poor

06 Jul 2026

armida

El lugar es horrible no son las fotografía que tienen en línea el agua sale demasiado caliente soy una persona con discapacidad mi silla de ruedas no cabía en el cuarto con mis maletas el elevador era tan pequeño que apenas cerraba la puerta por mi silla el cuarto estaba en un sótano una experiencia horrible no lo recomiendo.

Family

8/10

Excellent

01 Jul 2026

Jill

I have stayed many times over the years at Harte & Garter. It’s a great location with very helpful staff. It’s also charming and the views of Windsor Castle are lovely.

Self

6/10

Pleasant

30 Jun 2026

Joshua

Ok. I expensive.

Family

6/10

Pleasant

21 Jun 2026

Marla

The staff were lovely. They did their best to be accomodating, were friendly and is the main reason the property gets an overall \"3\" rating, rather than 1. I stayed there 2 years ago, and returned because I previously had a good experience. This time, there were a number of problems, due, I believe, to less experience or concern about standards by new management/ownership. We had to argue about getting more than one key card since my hotel roommate and I had different schedules. The elevator/lift was out for over a week, and we had to walk up 52 steps every day for that period. This was not necessarily management's fault, but every single day we were told it would be fixed. The room had a broken drawer, was missing most of the hangers, and other issues we had to point out to staff. We had just 2 towels for the 2 of us - not even a hand towel to use. Again, another issue we pointed out, and then staff graciously provided us with extra towels. Overall the room looked rundown, as did the hotel. We won't be booking it again.

Friends

6/10

Pleasant

17 Jun 2026

Gerard

Ludicrously small rooms. Should be half the cost to reflect minuscule rooms

Self

10/10

Exceptional

16 Jun 2026

charles

I liked the view from the top floor into the trees across the street. It was relaxing and natural.Aptly named place!

8/10

Excellent

12 Jun 2026

Paddy

It was a lovely enough little hotel. Close to the transport links and restaurants. I had a tiny room but was perfect for just a nights rest after an event and an early departure next day. I was on the 3rd floor, and the lift was not working, but they were working on it so sure it will be fixed soon. The staff were friendly and helpful. I had nothing to moan about really. I would stay again :D

Self

4/10

Poor

11 Jun 2026

James

This hotel has a great location but the rooms are very small, hot even on a mild day, and generally dirty throughout. It is cheap though.

2/10

Poor

11 Jun 2026

Manpreet

We had originally booked this hotel for two nights, but unfortunately our experience was so poor that we left after the first night and paid to stay elsewhere.
The room was inadequate from the moment we arrived. The mattress was extremely uncomfortable and difficult to sleep on, constantly feeling as though we were falling into the middle. The small bathroom was also far from clean, with hair visible in the bathroom and dirt around the toilet upon entering the room.
The most concerning issue arose after our first night when both my husband and I began noticing itchy bites appearing all over our skin. This immediately raised concerns about the cleanliness and condition of the room. Without hesitation, we decided to relocate and book another hotel for the remainder of our stay.
Overall, this was a very disappointing experience and certainly not what we expected. Based on our experience, I would strongly advise others not to waste their money staying here.

4/10

Poor

10 Jun 2026

Renata

The hotel was undergoing construction and the lift was not working. Lots of dust but staff was helpful

6/10

Pleasant

10 Jun 2026

Helen

It was ok and the location was perfect for us. However, there was no breakfast because of renovations and I felts for fellow travellers on high level floors because the elevator was out. Also, the subfloor of bathroom in our room needed work - there was an area I tried to avoid standing on which was right in front of the sink. The staff was friendly and helpful. Room was clean and well stocked with coffees and teas. Location near transportation and shops.

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Alexis

I loved that it was a safe area and quiet! It wasn’t the cleanest room I have ever stayed in however for the price it was great! They were very nice and held our luggage for us prior to checking in so we can explore London earlier that day.

Friends

4/10

Poor

08 Jun 2026

Qun

Room is extremely small. Reservation photos are not the ones you got. It’s cheating

Family

10/10

Exceptional

08 Jun 2026

Colin

Pity the lift was not working.
Otherwise not so bad. you get what you pay for.

Self

2/10

Poor

08 Jun 2026

Vanessa

BEWARE!

Couldn't even stay at the location for more than a few hours. Tried to get a refund as the room was not as advertised. Breakfast room was under active construction, loud noises and dust when entering the establishment. The lift was broken and we were made to lug our heavy suitcases up endless staircases. The staff was not helpful nor was the \"manager\" in nor responsive to email regarding the situation. Our room was soaked with rain water as the window was left wide open. Upon checking the room we felt that we'd have to eat the money we spent and find a cleaner and more suitable place to stay.

Ali who worked the front would not give us any more info on the managers name other than first name. Not even a first initial. No business card nor direct email.

Please don't make the same mistake I did with giving this establishment a chance.

Partner

2/10

Poor

06 Jun 2026

Megan

Rude staff, very unclean rooms ,dirty , bed bugs, mess everywhere in main areas

6/10

Pleasant

06 Jun 2026

Kristýna

Premium price for average at best room.

Pros

Comfortable Bed:The bed was comfortable and featured a brand-new mattress.

Amenities:There was a fan provided in the room, along with extra pillows in the wardrobe.

Great Tea/Coffee Station: There were plenty of supplies to make multiple cups of coffee or tea.

Bathroom Updates:A new shower frame was recently installed, and effort was made to match the new tiles with the rest of the bathroom.

Cons

Outdated Room: The room felt old and outdated, complete with creaky floorboards.

Cleanliness Issues:The room and bathroom needed a much deeper clean. There were stains on one duvet cover, one towel, and the bottom of the shower, as well as visible smudges on the faucet and the desk kettle area.

Wear and Tear: The paint was peeling from the inside of the sink, and the new bathroom tiling appeared to have been rushed.

Window Defect:The window was old with a stained frame and had a broken security lock, meaning it couldn't be properly secured.

---

Overall Summary

Best part is access to the Earl's Court station and lot of shops nearby.

Generally the room is was what you would expect of older, little worn family house.
Not really worth the premium price unless it's your only option.

While there were nice touches like a comfortable new mattress, a well-stocked tea/coffee station, and recent shower upgrades, the room overall felt outdated. Improved cleanliness and repairs to the broken window lock are definitely needed.

Self

8/10

Excellent

06 Jun 2026

Isao

The Good
Nice hotel in a quiet neighborhood bordered by a park. It's close to Earl's Court underground station so getting around wider London is super easy. Services like pubs, restaurants, cafes, pharmacy, food stores are a few blocks away so also convenient.
The room was spacious, beds comfortable, easy to fall asleep because it was very quiet at night.

The Caveats
There is an elevator on the property, but unfortunately it was out of order during our stay. However, we travel light (backpacks) so it wasn't an issue for us. Climbing stairs can be a challenge so bear that in mind if you like bring a lot of luggage!
The shower curtain didn't quite cover enough so water tended to pool up out of the shower. Not a big deal, just something to be mindful of.

Partner

8/10

Excellent

05 Jun 2026

Catherine

Rooms were small but clean (most are small in London but you don’t spend much h time in them so no biggie) hallways look a little tired and in need of some renovations. Unfortunately the lift was out of order, luckily for us we were on the first floor so only had one set of stairs to drag the suitcases up. The breakfast room was also closed but nice coffee shops and breakfast places are within a few minutes walk. Property is close to Earls Court station which is great for both central London and Heathrow airport. Overall decent value for money and the room had a lovely view of the little square outside. I would choose this location again

Partner

8/10

Excellent

04 Jun 2026

David

A good option for budget conscious solo travelers. Room was tiny (think cruise ship cabins), but comfortable and well equipped, and the location was perfect—just three blocks from a major tube station. I would stay there again.

Self

10/10

Exceptional

31 May 2026

Ray

Very good for the location and price. Not going to get any frills or anything, but don't think you'll beat the neighborhood or price. Staff was helpful when needed.

Self

8/10

Excellent

30 May 2026

Dimitrios Alekos

Shower too hot!

Self

10/10

Exceptional

26 May 2026

Phil

Great location on a nice quiet street. Short walk to tube station. Staff were friendly and helpful. The hotel is basic but was all we needed and the room was a great price. Would definitely use again.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Laura

Very friendly and helpful staff, who let us check in early as our room was ready. Small room as expected in London, but very comfortable bed, lovely, peaceful view over the park, quiet at night, and powerful, hot shower. Best of all, the window opened wide and there was a huge fan provided, so we slept well through the heatwave. We will definitely stay here next time we're in London. Highly recommend.

Partner

4/10

Poor

24 May 2026

Mark

Very small bathroom not very useable , heat was on full and no way to turn it down, had to sleep with the window wide open , and the curtains are so thin at 4.30 in the morning the room is full of light so you can’t sleep, in all poor

Friends_and_family Family

4/10

Poor

23 May 2026

David

Television didn’t work
Breakfast was advertised as available- then after I booked and I paid I received an email saying breakfast is not available

Self

8/10

Excellent

22 May 2026

Christine Mar

Friendly helpful staff.Clean sheets and towels.Good value and convenient stay, but our basement room could do with a refurbishment.

Friends_and_family Friends

10/10

Exceptional

22 May 2026

Cassie

Very nice clean room and friendly staff. One downside there wasn’t an option to turn off the heat in the room.

8/10

Excellent

18 May 2026

dennis

Third floor has no water pressure for showering apart from that it was ok

Self

4/10

Poor

17 May 2026

Ana

Los colchones estaban durisimos

Friends

10/10

Exceptional

16 May 2026

Christine

Brilliant location

Family

8/10

Excellent

13 May 2026

Paul

No shampoo in the room, the bathroom floor was cracked and the shower was too small, if you drop something, you won’t be able to bend to get it.
Hair dryer sometimes turn on by itself and light went off 2 times.

4/10

Poor

11 May 2026

Mark

Dirty room, very tight

Family

2/10

Poor

09 May 2026

Joshua

I spent two nights in room 41 and got eaten alive by bed bugs. Dozens of bites all over my back and arms.

10/10

Exceptional

07 May 2026

Maria Guadalupe

Clean room. Staff very helpfull. Nice stay on london near to transport stations.

Friends_and_family Family

8/10

Excellent

03 May 2026

Li

The location is great, close to the high street and the underground station, which is very convenient. The staff are very friendly and helpful. The room was clean. The only downside is that some of the facilities are quite old and not very easy to use.

Self

6/10

Pleasant

30 Apr 2026

Naasir

There was no pool. I thought i booked a room on the second floor...but my room was in the basement with some prison rooms. Tv was too small. Shower pressure was inadequate. Luckily i didnt stay too much. The room was adequate, simple and basic.

Self

4/10

Poor

28 Apr 2026

Paul

Over priced, small room, tv didn’t work properly and poor wi-fi. As I was only there one night for the marathon I didn’t complain but should have!!!!

Self

8/10

Excellent

27 Apr 2026

Lee

I've seen this place get some bad reviews. I'd say for value for money in the area that it's in it does the job.
If you just want a safe comfy bed and bathroom facilities with welcoming friendly staff on reception then this place is fine.
You aren't surrounded by luxury but you should be expecting that for what you pay.
We would book again without hesitation when in London as our intention is always to spend more time out of the hotel than in it.

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Noah

Very good quality hotel in a great Location at a very Reasonable price :)

Partner

8/10

Excellent

25 Apr 2026

SANDRA

En términos generales es buen hotel
La ubicación es excelente
Pero hacen mucho ruido en los pasillos
Y se escucha cuando tiran la puerta de seguridad
La limpieza de habitaciones es muy buena, todo impecable
Se pueden guardar las maletas por si llegas antes de tu check in

Partner

6/10

Pleasant

23 Apr 2026

Anastasiya

So, despite the terrible reviews on google maps (about the bed bugs and such) i found the bed and the bathroom to be pretty clean. They change your towels and sheets daily, and the bed was ok to sleep on. The elevator is small, but i am not large myself and I’d rather have a small elevator to take my bag up than none at all.
The staff is friendly and they did address the problems I had in the room upon my request.
Overall my stay was fine.

Now for the downsides. The room in general is not super clean, they don’t seem to care much about the corners and crevices. The shower is a different story, there was hardly any pressure and it was pretty much boiling hot water (rotating the thermostat had zero effect). I told the reception and they did something about it, so the water got “bearable”, still pretty hot and very low pressure. Almost impossible to wash the hair but I managed.

I stayed in room 52. If i was to get the same room I guess i would stay here again, but overall I wouldn’t risk it. The price was pretty low, so this is something one can expect for the price

Self

8/10

Excellent

22 Apr 2026

Mason

A bed and a bathroom. Great price for the location. Stayed here before and would again.

Self

8/10

Excellent

21 Apr 2026

Claire

I booked this hotel for a short stay and it was great for what I needed. The staff were polite and helpful, the price was very good and the hotel was well maintained. The shower was snug but did the job. I would definitely book in here again.

Friends

8/10

Excellent

17 Apr 2026

Heidi

Very good for an Overnight stay, ideal location. Walking distance to the main road where there are plenty of options for breakfast as not currently offered.

Friends

8/10

Excellent

11 Apr 2026

Amanda

The room was basic. The first night we had a dirty comforter but the hotel staff gave us extra blankets to use for the night and brought new ones in the morning. There was a hair dryer and an electric water kettle available for use and they provided tea bags and instant coffee packets. The staff was friendly and though they only offered one key, they were willing to unlock the doors as needed when one of us stayed behind. The hotel was older- the lift was suitable for just two people- but was just two blocks from the tube and the main strip. Many pubs and shopping close by. No bugs or rodents seen. Perfect for what we needed. Would stay there again.

10/10

Exceptional

02 Apr 2026

Maria Shiela

Close the Earl’s Court Station & restaurants.

6/10

Pleasant

29 Mar 2026

Linda

The hotel is in an excellent location to shops and Earl's Court station just minutes walk away. It is situated in a quiet square. We would stay here again. The room size was fine. The beds were very comfortable and the room was cleaned daily, the lovely cleaning staff do an excellent job. One power socket in the room didn't work. Booking in was efficient but not very welcoming. Yes shower is small but water pressure and temperature fine. Overall happy for price paid and location

10/10

Exceptional

29 Mar 2026

Chelsea

really good place to stay, your room is

10/10

Exceptional

28 Mar 2026

Shafik

Clean room, staffs were very friendly and helpful. Very central location.

8/10

Excellent

27 Mar 2026

Colin

Great location and I was able to check in early. Good size room

Self

6/10

Pleasant

23 Mar 2026

James

Great location, in a quiet square, 5 min walk from Earl's Court station. Had a basement room, which in itself was fine, a bit musty. No breakfast service. Kettle, tea, coffee provided in room, also a hairdryer. Clean bedclothes, towels. Bathroom well stocked. Smallest shower I've ever seen, but decent. My only real concern was the complete lack of security. There were outside stairs down to the basement, right outside my window which was secured by nothing other than a Brighton fastener and unfastened when I arrived. There were railings and a locked gate but still, very easy to hurdle. The room had a radiator that I turned off but a pipe in the wall kept the room far too hot, so we slept with the window open. There was a safe in the wardrobe that I couldn't get to work but it wasn't secured anyway so anyone could have just taken the whole thing. And after my night out, I arrived back at around 23:00, main door open, no challenge on entry. Very noisy in the morning.

Partner

10/10

Exceptional

22 Mar 2026

True

The location is excellent, the staff friendly and helpful. The room is clean, however, amenities are few.

Self

8/10

Excellent

22 Mar 2026

Etienne

Well located (50 meters from Earl’s Court Tube Station) and no frills, but clean accommodation for a single person.

Self

10/10

Exceptional

13 Mar 2026

Cynthia

Very friendly reception and accommodated our needs

8/10

Excellent

11 Mar 2026

Olivia

The room smelled strange, kind of musty when we walked in. This was remedied by opening the window. Also, we had a small issue with the toilet. BUT we slept like the dead for 5 ish hours.

Partner

10/10

Exceptional

11 Mar 2026

helga

Very close to transportation, restaurant. Very quite place (area)

8/10

Excellent

07 Mar 2026

Howard

Room was fine, the walls were thin as this is a converted house and during the night someone was using a microwave but it's a budget hotel and as such we have no complaints and we will stay again due to it's location and price. Want 5 star luxury? Stay in a 5 star hotel.

Partner

8/10

Excellent

03 Mar 2026

Cynthia

The hotel is absolutely spotless. Incredibly clean. I always check the corners to see how clean a room is. These rooms are completely clean. Having a hard surface floor in the rooms rather than carpet has a significant impact on the feeling of cleanliness.

The staff is friendly and polite.

The hotel is what it says it is. It is very minimialistic. There is no air conditioning and no way to control the amount of heat in the room. You can open the window (unless you are in the basement) and some rooms have a fan. But our room was incredibly warm. Too warm to sleep with blankets.

The hotel is very convenient to the Earls Court Tube Station. If you use the Warwick Road entrance it is fine, before dark.

I used the Earls Court Road entrance and it was very dodgy even during the day.

I would not feel safe walking through most of the Earls Court Road area as a female traveler, traveling alone.

As a group, only in the room long enough to sleep, it was a good value.

Consider if the complexities are right for your group.

Friends_and_family Family

4/10

Poor

27 Feb 2026

Michael

The staff were wonderful. The rooms were perfect and very clean. Unfortunately, my partner in another room was bitten alive with need bugs. Reported to the front desk but I don't know what they could do. I would warn anybody booking about this possibility.

10/10

Exceptional

27 Feb 2026

zoe

Only stayed 1 night but Friendly staff , room clean and warm , nice view of the garden square,

Self

10/10

Exceptional

26 Feb 2026

rachel

Was spotless beds so comfy very nice area

Friends_and_family Family

4/10

Poor

25 Feb 2026

Jacqueline

Room was too hot with no window to open. It was in the basement and had a terrible smell from the bathroom.

Self

10/10

Exceptional

25 Feb 2026

Stefani

Comfortable stay and close to the train station

Family

8/10

Excellent

23 Feb 2026

Felix

Clean room. Nice staff. The problem was that hot water takes time to run out

Self

6/10

Pleasant

17 Feb 2026

Karen

We were pleasently impressed with the size of the family room and a big bonus was 2 single beds for our sons, not a sofa bed or double. So, we had 1 double and 2 singles. The beds were very comfy, a lot better than some hotels/apartments we have stayed.
However, the room was far too hot, the radiator was on all night and the heat made it so uncomfortable to sleep. One if the single beds is against the radiator and window, my son was the hottest of us all. We did open the window, but not much as we were on the top floor, i was concered if my son sat up, moved near the window he could have fallen out, there needed a safety guard, this is the family room or better still turn the heating in the rooms down, there are lots of reviews about how hot the rooms are. The bed also broke in the morning, one of us sat on the edge to put socks on and it collasped. Just screws fell out, but there should be maintenance to ensure the beds are safe.

Despite this for the price we paid, the location was good for where we wanted to go, the museums. Even if we had gone further into the city it stilll would have been good. It was a 5 minute walk to the underground station. The staff were friendly and the rooms were very clean

o

Friends_and_family Family

2/10

Poor

16 Feb 2026

Trudy

Poor service, rooms are tiny and worn.

Leisure Self

8/10

Excellent

14 Feb 2026

John

Staff courteous & room clean although outdated

Leisure Partner

8/10

Excellent

13 Feb 2026

Lynda

The room was clean. We didn't expect a \"Garden View\" room, but to be in the basement was a little disappointing. It was good having a lift for 80% of our stay though. The hotel is ideally located and we would stay again

6/10

Pleasant

12 Feb 2026

Edwin

Clean

6/10

Pleasant

11 Feb 2026

Nicola

This ‘Hotel’ is more in keeping with a hostel in terms of accommodation, service and facilities. Obviously, its USP resides with its proximity to EC etc. Main observations: the one tiny person lift was not operational. If you like Leningrad accommodation this is for you - I shall not be returning.

Business

10/10

Exceptional

11 Feb 2026

Robert

Nice and clean, friendly staff.

Self

8/10

Excellent

05 Feb 2026

Ryan

All was good but step to the bathroom was too high and toilet/shower area was too small but everything else great

8/10

Excellent

04 Feb 2026

Theo

It's okay for 1 night. Old building so sound insulation is almost non existent. Elevator only fits a single person with their bags. The room is the smallest I've ever seen, the \"table\" was maybe 15cm deep lol. Was fine and located close to 24/7 weekend subway line to the Hammersmith Apollo.

Leisure Self

8/10

Excellent

25 Jan 2026

Piotr

This hotel is well-located and clean.

Business Self

6/10

Pleasant

23 Jan 2026

James

Room was alright but had stains on the walls. Only realised at the end of our stay but there was a plaster stuck to the hand towel, pretty gross. Other than that the staff were lovely and it was a great area to stay in.

8/10

Excellent

22 Jan 2026

Qing

Location! Cleaning.

Leisure Family

8/10

Excellent

22 Jan 2026

Imee

Staffs are really friendly.

8/10

Excellent

22 Jan 2026

Lee

Room was very clear. I got a great deal with Expedia by booking in advance.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Malikah

Clean room

Leisure Self

10/10

Exceptional

19 Jan 2026

Vittorio

Everything was excellent!

Leisure Family

6/10

Pleasant

18 Jan 2026

Adrian Thaddeus Anthony

The staff were all fabulous and responsive. The location is excellent - few minute walk to the tube station. It is definitely a value play. The room is lacking unfortunately. The mattresses were old and too soft and uncomfortable. It was a tiny room and the bathroom had a shower stall that was so tight, I couldn't bend down to wash my feet, not a well designed shower. The building is clearly an older building and needs a bit of upkeep. Would I come back to the same hotel? I doubt it but never say never.

6/10

Pleasant

12 Jan 2026

F

There were shops nearby and an underground station. Room was adequate. TV was very high up on the wall and very small.
Shower had no water pressure and the water was luke warm.
Beds were very basic. Room was warm enough, but there was no way to change the temperature.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

iestyn

Beautiful area.

8/10

Excellent

01 Jan 2026

Harmandeep

It was good

Self

6/10

Pleasant

30 Dec 2025

Soren

Room was nice, all the staff were very nice. My windows didn’t close all the way and the heat wasn’t very strong, so it was very cold in my room constantly!

Leisure Self

4/10

Poor

23 Dec 2025

Lucy

Tube and shops very close by, condition of the hotel could have been better and bathroom is very small, room we stayed should have been a double not a triple.

Friends_and_family Family

8/10

Excellent

18 Dec 2025

Hoang Dai

The room was clean and the stuff were friendly. The beds are a little bit old and wouldn’t need a little bit of getting used to. Apart from that good and it’s a very good location.

8/10

Excellent

16 Dec 2025

Shannon

Excellent location. Only a couple minute walk to the Tube. Seems like a safe area. Quiet. Small boutique hotel with potential. Needs some upgrades but clean and staff very nice.

Leisure Family

2/10

Poor

13 Dec 2025

Averey

Room smelled terribly of sewage. Tried to message the support team and ask the front desk for help to no avail. It smelled awful all night and was unbearable.

Partner

8/10

Excellent

13 Dec 2025

Peter

Every thing was on the door step.

Leisure Friends

10/10

Exceptional

12 Dec 2025

JILL

Comfortable stay, room ideal for my friend and I ‘s needs for a 2 night stay in London. Short walk from earl court’s tube station , quiet for sleeping. Room clean with lovely hot water in the shower. Although we did not have too much contact with the staff they were pleasant and friendly. We were happy with our stay, good value for money and we would stay here again, thank you , Jill and Kay from Birmingham.

Leisure Friends

4/10

Poor

11 Dec 2025

Paul

The Hotel was a disappointment. It fell very short of the rating on Expedia.
The room was a good size with a small toilet cubicle, bed, table , wardrobe/cabinet and chair. There wasn't any temperature control, unless you opened the window.
It was poorly decorated & maintained. Lights were hanging off, scratches on the wall, broken woodwork. The appearance was worse when you took a closer look. The walls were spotted with dirt & marks. The door handles were ingrained with dirt and wear.
The shower door was hanging off, the toilet roll holder fell off, the toilet seat was broken and not securely fixed. There wasn't a toilet brush (this seems to be common in hotels).
The sheets appeared to be clean and this was the only reason I stayed 1 night but the bed was so uncomfortable that I chose not to stay for the 2nd night.

Leisure Self

6/10

Pleasant

09 Dec 2025

Sonja

Room too hot, windows didn’t open. Decor needs renewing, last seen things like this in the 1960s. The mattress on the single bed needs replacing. It was too bouncy and felt like sleeping in a curved hammock. Could not lie flat!

Business

6/10

Pleasant

08 Dec 2025

Sara

The room was very clean and the hotel is in a good location. The room was ok but scruffy with lots of broken beading and poorly done repairs. If it was cheaper it would be fine but it was very expensive for the state of the room (feels more like a hostel).