BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.6/10Excellent1,000 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort8.4/10 8.4
Condition8.6/10 8.6
Neighborhood9.4/10 9.4
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Henley House
There are a total of 21 accomodation units at Henley House. Wi-Fi internet connection is available for further comfort and convenience. This hotel does not offer 24-hour reception. Some services may be payable.
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With a stay at Henley House Hotel in London (London City Centre), you'll be a short 4-minute walk from Cromwell Road and within 4 minutes by car from Hyde Park. This hotel is 2.7 mi (4.4 km) from Marble Arch and 2.7 mi (4.4 km) from Buckingham Palace.
Make yourself at home in one of the 21 air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a computer station, and express check-in.
Popular amenities
Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Childcare
Business facilities
Check-in and check-out
Check-in from
3:30 PM
Check-in until
9:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
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Special Instructions
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The credit card used during the booking process must be the same credit card presented at check-in. Travelers who prepay the reservation using a company credit card must complete additional verification prior to arrival.
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Minimal age
18
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Optional fees
- Early check-in fee: GBP 30 (subject to availability)
- Late check-out fee: GBP 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Italian
Polish
French
Romanian
Hungarian
Spanish
Nearby attractions
Cromwell Road
0.4 km / 0.2 mi
Holland Park
1.1 km / 0.7 mi
Kensington High Street
1.3 km / 0.8 mi
Imperial College London
1.3 km / 0.8 mi
Natural History Museum
1.3 km / 0.8 mi
Kensington Gardens
1.5 km / 0.9 mi
Victoria and Albert Museum
1.6 km / 1 mi
Science Museum
1.7 km / 1 mi
Olympia Events
1.8 km / 1.1 mi
King's Road
1.8 km / 1.1 mi
Royal Albert Hall
1.9 km / 1.2 mi
Kensington Palace
1.9 km / 1.2 mi
Stamford Bridge Stadium
2 km / 1.2 mi
Hyde Park
2.1 km / 1.3 mi
Thames River
2.2 km / 1.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- Garden
- Concierge
Show 8 more facilities & services
- Newspapers
- Luggage roomExtra charge
- Library
- Restaurant
- Smoking areaExtra charge
- Meeting room
- Breakfast
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Henley House
100
reviews shown
Mark
Hairs in shower & sink, rooms very stuffy, we booked a deluxe double, said the room was big…not at all and very, very pricey
rodesendo
The receptionist is helpful and is kind . The room is small but perfect .
Paul
This hotel was lovely. Excellent location. The room was plenty big enough for me. The air conditioning was very strong, which was perfect during the recent heatwave. I would stay here any time! The little balcony overlooked a cute garden and it was a nice view each morning.
Joseph
My room was up a flight of stairs from the elevator landing. It was EXTREMELY small with no where to put my suitcase. It was very clean and modern, however. Breakfast was great as was the staff.
Roger
Good Breakfast. Room good bathroom small shower temperature stuck on hot . Good for one or two night stay .
Joy
Great location just steps from Earl's Court Underground yet very peaceful and we overlooked the gardens which was lovely.Room very small but cleverly designed to be very functional and bathrobes a bonus..Clever breakfast room making maximum use of small space.
Lift tiny but we didn't need to use it...
My second visit here,would stay again
Lift tiny but we didn't need to use it...
My second visit here,would stay again
Rebecca
Small rooms but thats normal for London. We got a balcony which was lovely to sit on and watch people in the park opposite. Excellent location for tube lines too. Breakfast did the job
William
Continental breakfast was decent, M&S Foodhall was nearby for fresh fruits or packaged salads. Room was on the small size, but typical for England
Asia
My family enjoyed our stay here. We loved that it was centrally located but on a quiet street close to Earl court station. The staff were friendly and accommodating and the room was nicely decorated, clean, and updated.
Rita
There is a reason that people keep returning to Henley house Hotel. This is a very comfortable place with lovely staff and quality breakfast. The bed is comfortable. The hotel is in a great location. : and everyone seems to love the hotel cat which is blind! I met other guests and they always stay at the Henley house. It gets to be a problem trying to find a room since it’s always full.
Robbyn
Henley House was fantastic. The Earl's Court area is quiet - Henley House rooms were quiet as well. Room 23 has a small balcony that looks out on the park across the street.
Excellent breakfast included and very helpful staff.
Excellent breakfast included and very helpful staff.
Karen
The room was very clean and the hotel was ideally placed for local shops and Earls Court tube. We could also walk to the museums in Kensington.
After a slightly frosty reception when we arrived a bit early, the staff very nice and arranged to get some oat milk as breakfast is not vegan friendly, but we had not requested this in advance, so unfair to expect differently.
After a slightly frosty reception when we arrived a bit early, the staff very nice and arranged to get some oat milk as breakfast is not vegan friendly, but we had not requested this in advance, so unfair to expect differently.
Emily
A great hotel in the perfect location to go in and out of central London. First time staying in Earls Court and the area was lovely. Hotel was clean, rooms were really nice and staff were very polite. Overall was a great stay and would absolutely return and recommend.
Christine
Shower has some black mold on the walls and ceiling. Otherwise, a great stay and would stay there again!
Praveen
Very small room. But great location
Daniella
This hotel should NOT be considered 4 stars, 3 stars maximum. It’s very outdated. The photos are not what we saw. The carpet was very old and dirty, the shower tiny and very difficult to open and close the glass door. There was only ONE outlet in the entire room (and none in the bathroom). The carpet wasn’t vacuumed any day, just towels were changed, not even the sink was cleaned. The bed sheets were changed only one time during 5 nights we were there. I guess the best thing about the room was an ok comfortable bed. They really need a renovation.
The location is good, close by metro station but there are other hotels nearby too. The ladies taking care of breakfast do a good job trying to keep it going, but I wouldn’t book this hotel again just because of the free breakfast. By the way, the windows of the window room of the breakfast are very dirty. The entire hotel needs more love. The receptionist of front desk that received us wasn’t very welcoming. When we checked out, we told her we would just leave our bags at the reception for a few minutes so we could go quickly to the pharmacy before returning, and she said it was ok. When we came back, we had to wait 20 minutes standing outside before she opened the hotel doors again so we could get our suitcases and head for the airport. She said she was on her “break”, but I never saw a receptionist having a break before and leaving the front desk unattended. So I wouldn’t recommend this hotel
The location is good, close by metro station but there are other hotels nearby too. The ladies taking care of breakfast do a good job trying to keep it going, but I wouldn’t book this hotel again just because of the free breakfast. By the way, the windows of the window room of the breakfast are very dirty. The entire hotel needs more love. The receptionist of front desk that received us wasn’t very welcoming. When we checked out, we told her we would just leave our bags at the reception for a few minutes so we could go quickly to the pharmacy before returning, and she said it was ok. When we came back, we had to wait 20 minutes standing outside before she opened the hotel doors again so we could get our suitcases and head for the airport. She said she was on her “break”, but I never saw a receptionist having a break before and leaving the front desk unattended. So I wouldn’t recommend this hotel
Niamh
Good choice for continental breakfast - eggs, fruit, cereal, yogurt, pastry.
Laura
This hotel exceeded our expectation!! Yes, the room is tiny, but so wonderfully designed with hooks and has everything you need!! Loved having the robes, tea and coffee with an electric tea kettle. The bed was extremely comfortable and as a bonus we had a small balcony overlooking a private park. Delightful! So convenient to various public transportation and wonderful food options just down the street. Would stay again!
Claire
Highly recommended
Within easy walking distance from Earl's Court Tube Station and local eateries and M&S Foodhall. Excellent, friendly staff. Great breakfast. Will definitely use again.
Mary
Great location, quiet street, very clean. Room not cleaned on day 2, TV also went out. Depressing vibe with unhappy staff. We were glad to go home.
Christopher
Subway 1/2 a block away, great dining near by and Hop on Hop off bus stop within walking distance. Comfortable bed.
David
Breakfast offering was reasonable considering the space available. But this was the reason for not rating the overall stay as excellent.
Location close to Earls Court tube station was a particular positive factor. All of the staff we encountered were friendly and helpful.
Location close to Earls Court tube station was a particular positive factor. All of the staff we encountered were friendly and helpful.
Sclair
Breakfast was fine for continental fare, but as visit was for an event at the Royal Geographical Society, the shops were irrelevant!
david
Good breakfast options, staff accommodating and friendly
Lots of one off stores, pubs and restaurants nearby, a pharmacy and banks too. Walk to Brompton cemetery easy and v interesting
Lots of one off stores, pubs and restaurants nearby, a pharmacy and banks too. Walk to Brompton cemetery easy and v interesting
Irina
The room I had was absolutely teeny. The bed is not long enough for an average person. I am 5’7” and I could not extend my feet comfortably because the footboard was in the way. Anyone taller than me would just not fit. The showers are teeny with bad water pressure. I hit all the shower walls with my elbows because I had no room to move. I also had to drag my suitcase up and down stairs because the elevator did not go to the floors of the rooms. While the location is convenient, I do not recommend due to the quality of these rooms.
Jeanie
Wish we'd found the instructions for ac, tv etc before the last day. Other than that, it was a lovely stay.
John
Location great. Room small and tired. Better locations on same block for same price.
debbie
We enjoyed our stay just did not have any TV for the 2 days there, said no signal, which was annoying. Rooms were modernized and bed was comfortable but ours was very small. We had to pay an extra £35 to check in at 12.30. Breakfast was good.
Ying
Small and functional hotel, family feeling
It feels like a bed and breakfast type of hotel. Staff are friendly. Hotel is clean in general, but the bathroom in the dining area is so small. Breakfast is great, especially the home-made colossal. Room is quite small -- typical in London --and bed is not so comfortable. If you are looking for a family-run nice place, then you will like it. But it's not like a 4 or even 3-star type of hotel.
Mary
Great place to stay in London
We loved staying at the Henley House. They serve a lovely breakfast. The rooms had a lovely feel to them.
Kari
Would stay again
Hotel was well maintained. Nice breakfast. Comfortable bed. Walkable area with restaurants and shops. Convenient to the underground.
George
A small hotel, extremely well located. They have in the room all the necessary items you need. The Wi-Fi is very good. I recommend it
Sandra
The manager Roberta is a terrible representation of this hotel. her disgusting attitude and negligence got my car towed at £360 pounds. It’s common courtesy to inform guest about parking ANYWHERE. She did not. The hotel itself is cute, small but neat. The A/C didn’t work and I had to sleep with the window open. My room is also a fire safety issue as my door is at a right angle with the fire exit/hallway door. Can not have my door open while that one is open, as it impedes either of us from moving.
Patrick
The staff are friendly and very helpful. Great location. Very convenient to everything
Patrick
The staff are friendly and very helpful. Great location. Very convenient to every thing
Alison
Beautifully decorated hotel with high spec. Comfortable bed and room had thoughtful amenities and extras that made the stay more preferable than popular chain hotels! Could not fault at all.
Carol
The room was extremely small, but I had expected that. There was a lift to the fourth floor, but then a long staircase, so dealing with bags was difficult. The location is excellent.
Verified traveler
Lovely hotel in a nice location, close to a kit if amenities. Room was very nice wuth everything i needed. Nice contunental breakfast. Very friendly and helpful staff.
Anna
Great location
Rebecca
Great
Judith
Great place to stay
William
Fantastic boutique hotel. 3 minutes to eatls
Tabitha
The location was good, close to quite a few restaurants and Earls Court tube station. The breakfast is quite good. It was advertised as air conditioned hotel but we were extremely disappointed when the room didn’t feel air conditioned at all. It was during the heat wave and I had to go and buy an electric fan to survive the night. They said they would have someone fix it the next morning. It seems to work for an while and it stopped working during the night so I was drenched in sweat the next morning. It was just too uncomfortable to stay when it is hot.
Lola
Minifridge advertized. No minifridge in room. No attempt at getting minifridge for room.
donna
Location of property is central and accessible to the tube and restaurants.
Melanie
Henley house
Had a wonderful 2 night stay at this hotel, it had a great location with tube station, bars, shops and restaurants just a very short walk away.
Hotel was very clean with lovely friendly staff.
Only negative was the room I booked was very small, I wouldn't recommend if you were staying for more than a couple of nights as we stayed in the small double room.
I would definitely stay there again but book a standard or superior room next time.
Hotel was very clean with lovely friendly staff.
Only negative was the room I booked was very small, I wouldn't recommend if you were staying for more than a couple of nights as we stayed in the small double room.
I would definitely stay there again but book a standard or superior room next time.
Derek
Business Stay
Decent hotel in a great location. Rooms are average size but very clean and quiet. Breakfast was limited. Overall very reasonably priced and comfortable for the location.
Verified traveler
Budget hotel providing small rooms at a relatively small price
Melanie
Such a lovely little hotel, clean modern rooms, and fantastic breakfast, happy days
Gordon
Excellent stay
Staff very friendly and helpful. Hotel smart, room clean and well laid out. Breakfast sufficient but as it doesn’t start until 7.30 rather a rush to check out and leave for a train early.
Thomas
Nice staff. Helpful. Quiet area located close to a busy area with transportation, restaurants and pubs.
Rita
You feel like part of their family,
Probably the sixth time I have stayed in this hotel. It’s comfortable they do a good breakfast.and the staff are really nice..Roberta and Annette like to make the guests feel welcome, and there’s no reason whatsoever that the next time I am in London we will stay at Henley house hotel.
Caroline
Lovely setting and stones through from subway. Staff all lovely. Nice clean hotel and nice buffet breakfast with decent choices. Would stay again. Only issue is window frame in room 10 is rotten and window wouldn’t shut
Chris
Small, boutique hotel with nice touches of luxury
Excellent location just around the corner from Earls Court tube station and easy walking distance to restaurants and fast food outlets. Very quiet street. My single room on the top floor had a nice outlook over the park, lots of natural light. The room was small but very modern and had everything I needed with a few nice touches like a robe. It was very comfortable although I am a small person and I don't think it would be suitable for very tall or large people.
Cleanliness was average, could have been better, but adequate. Shower pressure was very low, but that could be due to being on the top floor.
Some noise at night from adjoining rooms, especially when people are outside in the hallway, but this is probably to be expected in this type of small hotel where space is a premium and it is difficult to install sound proofing.
Free breakfast was very good, especially enjoyed the pain au raisins which were delicious.
Front of house staff were super friendly and helpful, right from check in to check-out. No problem storing luggage following check-out until it was time to go to the airport. Free spiced tea and biscotti at reception was nice too.
Cleanliness was average, could have been better, but adequate. Shower pressure was very low, but that could be due to being on the top floor.
Some noise at night from adjoining rooms, especially when people are outside in the hallway, but this is probably to be expected in this type of small hotel where space is a premium and it is difficult to install sound proofing.
Free breakfast was very good, especially enjoyed the pain au raisins which were delicious.
Front of house staff were super friendly and helpful, right from check in to check-out. No problem storing luggage following check-out until it was time to go to the airport. Free spiced tea and biscotti at reception was nice too.
Marie
Great value friendly staff
Great value with very friendly staff
Kathryn
Great little boutique hotel. Close to metro and restaurants. Had a good breakfast every morning included with room. Clean and felt safe.
Ashley
Loved the location and the staff, they were great! Only complaint is the breakfast. While it was free it was basic for what I expected in London. I felt like I was eating at an Italian hotel. Cold cuts, cheese and overdone eggs. The croissants were good! Overall, I’d stay again!
John
I stayed in the small single room for two nights. I was greeted warmly and was pleasantly informed about the hotel and the area. Very friendly and helpful. The room was pleasant and enough for my stay, the amenities were great, including a bottle of water in the refrigerator.
The only slight letdown was the space in the bathroom. Don't get me wrong, the bathroom was fully equipped and served its purpose. The letdown was having to sit sideways on the toilet because there's no room on the right and the sink is to the left. The shower was refreshing, though, it was a squeeze going in sideways as the gap to get into the shower was approximately 28cm or 11 inches. Not ideal for a majority of people.
The breakfast was good enough for coffee, freshly baked croissants, yogurts, fruits, meat, cheese, bread and rolls. Plenty to choose from as was the drinks, different teas, chocolate etc. Cannot fault that and the breakfast staff efficient and attentive.
Overall, a very pleasant stay and very thought out rooms with the amenities and power outlet for phones etc.
The only slight letdown was the space in the bathroom. Don't get me wrong, the bathroom was fully equipped and served its purpose. The letdown was having to sit sideways on the toilet because there's no room on the right and the sink is to the left. The shower was refreshing, though, it was a squeeze going in sideways as the gap to get into the shower was approximately 28cm or 11 inches. Not ideal for a majority of people.
The breakfast was good enough for coffee, freshly baked croissants, yogurts, fruits, meat, cheese, bread and rolls. Plenty to choose from as was the drinks, different teas, chocolate etc. Cannot fault that and the breakfast staff efficient and attentive.
Overall, a very pleasant stay and very thought out rooms with the amenities and power outlet for phones etc.
Antony
Lovely place
Lovely place in a perfect location
BETH
We had a wonderful stay.
Pros: breakfast was lovely, location to Earls Court station, friendly staff, elevator, well appointed rooms with lots of outlets & places to put our suitcases, good sized bathroom
Cons: lighted screen on the desk phone that randomly turns on at night, a leak into our bathroom from the floor above when they showered
Pros: breakfast was lovely, location to Earls Court station, friendly staff, elevator, well appointed rooms with lots of outlets & places to put our suitcases, good sized bathroom
Cons: lighted screen on the desk phone that randomly turns on at night, a leak into our bathroom from the floor above when they showered
Verified traveler
Great stay, the customer service needs improvement
Overall, a pleasant stay with clean rooms and a great location. However, I was disappointed by the attitude of one of the front desk staff. This issue kept it from being a perfect experience but it’s still a solid choice.
David
The staff did an excellent job of welcoming us and attending to our needs. They offered help even before we asked for it. The breakfast was excellent The location only two blocks from the Earls Court tube. Good pubs in a few blocks distance a Marks & Spencer mini store half a block away. Wine shop also a half block. Starbucks just around the corner. Competitive fare. The elevator was very small not sure a wheelchair could get in and if even if it did, there are still stairs to negotiate.
martin
Basic and cheap
The room was small but the shower was tiny .converstions and TV sound from adjacent rooms was audible. Most importantly the lift did not go up to the rooms on the top floor and there was no assistance in carrying my bags up and down a flight of stairs. On the plus side the breakfast was good and the location across from a tube stop was great. However at this price I did not expect anything more than a basic room and for that the hotel delivered.
anton
Great location and value
Great location in Earls Court very close to the tube. Friendly staff. Great value, includes a continental breakfast.
Room was small but modern. Weird thing though the wall from the bathroom to the bedroom was made of glass, which offered limited privacy when using the toilet. No idea why they designed it that way. Not sure if all the rooms are like that.
Room was small but modern. Weird thing though the wall from the bathroom to the bedroom was made of glass, which offered limited privacy when using the toilet. No idea why they designed it that way. Not sure if all the rooms are like that.
Tina
Small clean hotel
Room small but clean, breakfast room with continental food offerings, convenient to where we wanted to be
Alanna
Small bed
Matthew
Great cozy hotel and great staff
Stacey
Very pleasant stay. It can be touch and go with London hotels. These rooms are bigger than other London hotels I’ve stayed in. Very clean and safe. Conveniently located down a quiet street but 5 minute walk to tube,
Vince
Perfect overnight stay location. A few minutes walk from Earl’s Court station
Karen
We stayed one evening in this lovely hotel. All the staff were very friendly & helpful particularly Colleen who went out of her way & allowed us to check in early. The reception is beautiful & they provide complimentary fruit tea, biscuits & mints. The room was exactly as in the photos & very clean. Its very only 5 mins. walk from the tube. We really enjoyed our stay.
Paul
Little gem
Henley House is a lovely little hotel very close to Earles Court tubes station. The rooms are small but well equipped. Shower is on the small side but had plenty of hot water. Breakfast was good. I was in a room at the front of the hotel. Usually in London this means loads of street noise. This hotel is on a quiet street so didn't suffer from that issue. Overall this is a great place to stay for a trip to central London.
Jane
Friendly staff, fun area, comfortable bed. My husband and I had to make last minute reservations for one night and this turned out to be a good find. Small room, like many in the UK and Europe, but very comfortable.
Marilia
Liked the friendly staff, cleanliness and breakfast. The room and the shower were small. The TV had only 5 channels. Overall is a good place to stay and is near to a tube station, general store, pharmacy and many places to eat. I would stay here again and recommend others to stay here as well.
Sarah
The hotel was a lovely, clean property. The room was spacious and comfortable with decent blinds and curtains, and comfortable beds. It felt like everything was well looked after or new.
My only downsides were that our television wouldn't pick up any channels and there was only one plug socket which was not by the bed. Wifi, however, was excellent.
I would certainly stay here again.
My only downsides were that our television wouldn't pick up any channels and there was only one plug socket which was not by the bed. Wifi, however, was excellent.
I would certainly stay here again.
Robert
Excellent place for London sightseers to stay. Not a lavish, luxury hotel, but neat, clean, and convenient to Earl's Court tube station.
Natalia
It is a small hotel. Breakfast is plain but exactly what is needed
Raymond P
Very. Good as usual
Rob
Excellent location (about 2 minutes from Earls Court Underground station). Lovely friendly staff. Clean but small room. Comfortable bed. Very Slightly disappointing breakfast especially when getting up later. Overall Excellent.
Janette
A small hotel with great staff, well located on a quiet street. Close to Earls Court underground station so access to the Piccadilly (ie direct to and from Heathrow) and District lines.
Shannon
Wonderful stay and looking forward to next time!!
Fantastic stay and will stay again. Wonderful front desk help and great breakfast. Absolutely worth it— stay here! Super, super close to Earl’s court
Karen
Everything was first-rate, except the shower stall. I am 5 ft, 5 inches and 119 pounds and found it a tight squeeze.
Simon
Lovely little spot close to Earls Court station and high street. Very obliging staff and really nice rooms. A great find in South West London.
John
Well kept boutique hotel - excellent breakfast - close to the tube - tiny bathroom/shower - good service - overall a good experience.
Jack
Lovely quiet hotel off a busy Earls Court Road where there are lots of food, bars and transport options. Friendly welcoming staff, clean rooms and lovely breakfast
Gilbert
nice 4 night stay
great stay, staff very helpful, nice breakfast. very near eating options and very near earl court tube station. nice clean rooms
Sharon L
Loved my stay, the staff went out of their way to make your stay great, breakfast was really good.
Michael
The property was clean and comfortable and convenient to transportation for getting around London. The breakfast was good and the staff was friendly and helpful.
Sharon
Friendly
Janette
A small, comfortable hotel in a fantastic location for exploring London.
Lynda
Reasonably priced for London. Very clean. Included continental breakfast. Close to tube and rail to heathrow airport. Room small, shower had very poor water pressure. Barely enough to wash the soap and shampoo off.
Overall would recommend.
Overall would recommend.
Sharon
The shower is 2’x2’. The layout of the bathroom is tight and dangerous. We had to use a hand towel to wipe up floor from the shower. The shower controls were confusing and were nearly scalded. We left it on the floor to have it replaced. The towel was put back on the rack vs. being replaced. The check in was not friendly. Check-out was fine.
Zuilyn
Staff was very accommodating and pleasant.
Mark
The staff were friendly and personable, and offered me many helpful travel tips. Well located, close to Earls Court tube station and a variety of eateries.
Alexandra
Too small a space but lovely generally
This hotel is clean, convenient, and includes a breakfast with options and enough to fill you up for the morning. Unfortunately, the room we were in was TINY. I more or less knew that from the booking but it was smaller than I expected. The bathroom was so small, when I sat on the toilet, my knees almost hit the opposite wall. The shower was not the smallest I’ve ever had, thankfully. The sink, though, was probably the smallest I’ve ever seen apart from in an airplane. The door could not open fully- it was blocked by the sink. Also, the air conditioner would shut off automatically in the middle of the night. (We had a particularly warm evening and outside noise, though minimal, and smokers led us to preferring the a/c over the open windows)
The outside balcony was, in fact, a lovely element of the room. Though with two people it was really necessary as a space to spread out to. Honestly, apart from the size of the room the hotel was great. I especially loved the lighting in the room!! The sparkling lights on the ceiling were a nice touch.
Oh- of note they said they can’t hold luggage if you arrive early or leave late. That’s a shame.
The outside balcony was, in fact, a lovely element of the room. Though with two people it was really necessary as a space to spread out to. Honestly, apart from the size of the room the hotel was great. I especially loved the lighting in the room!! The sparkling lights on the ceiling were a nice touch.
Oh- of note they said they can’t hold luggage if you arrive early or leave late. That’s a shame.
Jocelyne
Very close to the tube. 20 minute walk to Kensington Gardens. Room is a quite tiny but it’s all
I needed for an overnight stay.
I needed for an overnight stay.
Wadood
Location is in the heart of London! The tube is less than a 3 min walk. Nice and friendly staff.
Robert McAnally
Filthy
This hotel has cats. I am violently allergic to cats. I had no idea I had to ask a decent hotel whether they have cats. I asked for a refund, to which the manager agreed. Please facilitate.
Claudia
The hotel is very convenient to Earl's Court tube station and there are some decent restaurants within a block or two. The room was compact and had all needed amenities, but it was on the upper 4th floor meaning I still had to carry my bag up a flight of stairs because lift didn't go all the way up. The hotel is enamored with technology--form over function. It has a ridiculous faucet in the bathroom, but lacks instructions for air-conditioner--had to keep turning on and off so didn't freeze or roast. Last, checking-in on keyboard at front door is ridiculous--especially with someone at desk watching my frustrating attempts to enter information after 18 hours of travel. Sometimes, there is too much technology and not enough of the human. This hotel exemplifies this problem unfortunately.
Mark
Lovely and clean hotel, just a minute walk from Earls Court Station which was very convenient.
Verified traveler
The hotel is good but the description by Hotels.com included sloppy errors that were notthe hotel's fault. For example there were 2 maps that each showed the hotel (indicated by name) in a different neighborhood. I gave my screen shot of this to the hotel. It is in fact close to Earl's Court tube station.
Location & surroundings
Henley House
Barkston Gardens, 30, London, United Kingdom
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Henley House
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